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3 results for Customer Service Representative in Birmingham, AL

Customer Service Representative

Birmingham, Alabama
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a Customer Service Representative for an ongoing fully onsite opportunity in Birmingham, Alabama. In this role, you will serve as the primary point of contact for customers of a utility company, handling a high volume of inbound calls related to starting and stopping service, billing inquiries, payment questions, account updates, and general customer support matters. The ideal candidate will have strong communication skills, a customer-focused mindset, and the ability to navigate multiple systems while providing accurate and detail oriented service. This position requires reliability, attention to detail, and the ability to remain calm and courteous in a fast-paced call center environment. Key Responsibilities Answer inbound customer calls regarding utility service accounts. Assist customers with starting, transferring, and stopping service. Respond to billing questions, payment inquiries, and account balance concerns. Resolve general service-related issues and escalate complex matters as needed. Update customer records accurately in internal systems. Provide clear information regarding policies, procedures, and service options. Maintain professionalism and empathy when handling customer concerns or complaints. Meet productivity, attendance, and quality assurance standards.
2026-09-15T00:00:00Z

ON-SITE Medical Customer Service Rep

Chelsea, Alabama
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are looking for a detail-oriented Medical Customer Service Rep to support a busy healthcare-related operation in Chelsea, Alabama. This is a Contract position for someone who can balance customer communication, administrative coordination, and accurate record management in a fast-paced office setting. The ideal candidate brings experience with medical customer service, is comfortable managing multiple priorities at once, and can provide dependable support for both day-to-day activities and event-related logistics. Responsibilities: • Respond to incoming customer inquiries and provide timely support related to medical products, services, and account questions. • Maintain accurate data entry across internal records while tracking multiple steps and follow-up actions for each request or order. • Coordinate administrative tasks such as scheduling meetings, organizing calendar activity, and managing invitations through Outlook in a Mac-based office environment. • Assist with trade show preparation by handling registration, setup coordination, and related event support during peak planning periods. • Communicate professionally with patients, customers, and internal team members to help resolve service issues and ensure a positive experience. • Support billing-related questions and direct concerns appropriately while maintaining confidentiality and accuracy. • Monitor detailed workflows involving numerous moving parts to help keep customer service operations organized and on schedule. • Contribute to office support needs as business processes evolve, including adapting to updated tools or operational changes when needed.
2026-09-23T00:00:00Z

Sales Representative

Birmingham, Mississippi
remote
Permanent / Full Time
50000 - 60000 USD / Yearly
Are you a driven, relationship-focused sales detail oriented looking for an opportunity where you can build something of your own? Our client, a fast-growing furniture company, is looking for a motivated Sales Representative to join their team and grow into a key member of their sales organization. This is more than a traditional sales position. The company is committed to developing the right person from the ground up, providing extensive hands-on training, direct mentorship from experienced sales leaders, and the opportunity to eventually take ownership of a growing territory. What You’ll Do During your initial training period, you’ll work closely with the Sales Manager and experienced members of the sales team to learn the business inside and out. You’ll gain hands-on exposure to: Products and manufacturing operations The furniture industry and customer base Sales strategies and account management Customer relationship development Territory growth and business development As you develop, you’ll transition into managing your own territory covering Alabama, the Florida Panhandle, and portions of Tennessee. Your responsibilities will include: Building and maintaining strong, long-term customer relationships Growing existing accounts and identifying new opportunities Developing new business throughout your territory Managing customer needs and serving as a trusted sales partner Traveling throughout the territory to meet with customers and prospects Working closely with internal teams to deliver an exceptional customer experience Taking ownership of sales goals and territory growth
2026-09-23T00:00:00Z