<p>We are looking for a dedicated Medical Customer Service Representative to join our client's team in Portland, Oregon. In this long-term contract role, you will play a key part in delivering exceptional service to patients, addressing their needs, and ensuring a seamless experience. This is a great opportunity to contribute to the healthcare sector while advancing your customer service expertise.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound patient inquiries with professionalism and empathy, ensuring their concerns are addressed promptly.</p><p>• Provide accurate information regarding medical terminology, procedures, and durable medical equipment (DME).</p><p>• Collaborate with patients and healthcare providers to resolve issues and facilitate effective communication.</p><p>• Utilize Epic EMR to document patient interactions and maintain accurate records.</p><p>• Assist in scheduling appointments, verifying insurance details, and managing patient accounts.</p><p>• Ensure compliance with healthcare regulations and maintain patient confidentiality at all times.</p><p>• Troubleshoot and resolve concerns related to medical services or equipment with a focus on customer satisfaction.</p><p>• Maintain a thorough understanding of products, services, and processes to deliver consistent and reliable support.</p>
<p>We are looking for a motivated professional to handle medical billing tasks within our organization. The successful candidate will help ensure billing processes run smoothly and efficiently. This role requires attention to detail, strong organizational skills, and the ability to work in a fast-paced environment.</p><p> </p><p>Responsibilities:</p><ul><li>Process billing and claims submissions with accuracy.</li><li>Ensure proper follow-up on outstanding payments or claims.</li><li>Help resolve issues related to billing discrepancies.</li><li>Maintain organized records and documents.</li><li>Collaborate with teams to ensure compliance with procedures and guidelines.</li></ul><p><br></p>
<p>We are looking for a professional and friendly Front Desk clerk to join. You’ll play a key role in creating a welcoming and organized front office. The ideal candidate will have excellent customer service skills, strong attention to detail, and the ability to manage multiple tasks efficiently.</p><p>Responsibilities:</p><ul><li>Warmly greet, assist and direct visitors.</li><li>Manage all incoming calls and direct them to the correct departments.</li><li>Maintain a neat, organized, and welcoming reception area.</li><li>Handle all incoming and outgoing mails promptly.</li><li>Coordinate appointments and meetings.</li><li>Perform administrative and clerical tasks such as filing, copying, printing etc.</li><li>Manage office supplies inventory.</li></ul><p><br></p>
<p>We are looking for a Front Desk Coordinator to join our clients team in Portland, Oregon. This long-term contract position offers an excellent opportunity to provide exceptional front desk services and support a dynamic work environment. The ideal candidate will excel in customer service, multitasking, and managing inbound communications effectively.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the first point of contact for visitors, ensuring a welcoming and detail-oriented front desk presence.</p><p>• Provide concierge-level assistance by addressing inquiries and guiding guests appropriately.</p><p>• Manage a multi-line phone system, answering incoming calls promptly and directing them to the appropriate personnel.</p><p>• Operate the switchboard efficiently, handling up to 10 phone lines simultaneously.</p><p>• Respond to inbound calls with a focus on accuracy and attention to detail.</p><p>• Coordinate front desk operations, ensuring smooth day-to-day activities.</p><p>• Assist with administrative tasks, including scheduling and managing appointments.</p><p>• Maintain a clean and organized reception area to uphold a positive impression.</p><p>• Communicate effectively with team members and departments to ensure seamless operations.</p>
<p>Sara Walker with Robert Half is hiring an Accounts Receivable Clerk for one of her clients. This role is ideal for someone who is detail-oriented, organized, and enjoys working with billing, payments, and customer accounts.</p><p><br></p><p>Key Responsibilities: </p><p>• Prepare and issue customer invoices in a timely and accurate manner</p><p>• Apply incoming payments and reconcile customer accounts</p><p>• Follow up on outstanding balances and assist with collections efforts as needed</p><p>• Research and resolve billing discrepancies and payment issues</p><p>• Maintain accurate records and support month-end close activities</p><p><br></p><p>Please reach out to Sara Walker with Rob ert Half to review this position. Job Order: 03600-0013402021</p><p><br></p>