<p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company. </p>
<p>We are looking for an organized and detail-oriented Referral Coordinator to join our clients team in Portland, Oregon. In this role, you will play a vital part in ensuring the smooth coordination of patient referrals and administrative tasks within a healthcare setting. This is a long-term contract position that offers an opportunity to contribute to a dynamic and supportive environment in the local government sector.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate the referral process by coordinating with healthcare providers and patients to ensure timely scheduling.</p><p>• Maintain accurate and up-to-date patient records using Epic EMR and other systems.</p><p>• Assist patients with registration and ensure all necessary documentation is complete.</p><p>• Provide excellent customer service by addressing patient inquiries and concerns professionally.</p><p>• Manage appointment scheduling efficiently to accommodate patient and provider availability.</p><p>• Collaborate with team members to streamline workflows and improve operational processes.</p><p>• Utilize Google Suite applications to create, update, and share relevant documentation.</p><p>• Monitor referral statuses and follow up with providers or patients as needed.</p><p>• Ensure compliance with organizational policies and procedures when handling sensitive information.</p>
<p>Are you a caring and compassionate individual who enjoys helping others? Robert Half is looking for dynamic Medical Receptionists with healthcare specific experience to assist our clients in the area. These important care positions frequently become available and we’re looking for vibrant individuals to grow our talent pool. The ideal Medical Receptionist will have experience working in a community health center and have medical insurance knowledge. The Medical Receptionist will enter and review referrals and prior authorization requests, including researching and obtaining additional information as necessary or returning to sender, per standard policies and procedures. The Patient Access Specialist will also review claims for appropriate billing and correct payment, identify and route claims for advanced or clinical review, and assist in providing coordinated care. </p>
<p>We are looking for a skilled Collections Specialist to join our client's team on a contract basis in Tigard, Oregon. This role involves managing business-to-business collections, ensuring account records are accurately maintained, and collaborating with internal teams to optimize payment recovery processes. If you have strong communication skills and a solid understanding of credit and collections, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Manage business-to-business collections with a detail-oriented and customer-focused approach.</p><p>• Maintain detailed and accurate records of account statuses and collection activities.</p><p>• Collaborate closely with the accounting team to address outstanding payments and reconcile accounts.</p><p>• Ensure compliance with established credit and collection procedures.</p><p>• Utilize effective strategies to recover overdue payments while maintaining positive client relationships.</p><p>• Review and analyze account data to identify trends and recommend solutions.</p><p>• Communicate with clients to resolve billing discrepancies and clarify payment terms.</p><p>• Monitor accounts to ensure timely payment and follow up on past-due balances.</p><p>• Prepare regular reports on collection activities and account statuses for management review.</p>
<p>Robert Half is looking for innovative Front Desk Coordinators for our local clients ongoing needs in the area! The Front Desk Coordinator will sit at the front desk and answer busy multi-line phones, check-in visitors and direct other walk-in traffic. Candidates who are successful in the Front Desk Coordinator contractual roles typically are proficient in Microsoft Office Suite skills and are comfortable updating and maintaining reports, tracking, and documenting detailed information, and entering information into company databases. The successful Front Office Coordinator will have experience with multi-line phones, and strong alphanumeric data entry and Microsoft Office Suite skills, including working with reports and mail merge. If you have outstanding customer service skills, excellent attention to detail, and are organized and motivated, then apply with Robert Half! </p>
<p>We are looking for a dedicated Sales Support Coordinator to join our team in Vancouver, Washington. In this role, you will play a key part in streamlining sales operations, fostering collaboration between sales teams, and ensuring marketing and product resources are readily accessible. This position is ideal for someone who thrives in a dynamic environment and enjoys facilitating communication and organization across multiple departments.</p><p><br></p><p>Responsibilities:</p><p>• Collect, organize, and maintain sales data, including pipeline information, performance metrics, and client records, within centralized systems.</p><p>• Ensure sales teams have access to accurate and timely data to support decision-making processes.</p><p>• Develop and implement standardized reporting processes and key performance indicators for leadership and sales teams.</p><p>• Facilitate collaboration and alignment between inside and outside sales teams by coordinating shared processes and communication.</p><p>• Support coordinated account planning and customer engagement efforts across sales functions.</p><p>• Partner with marketing to create sales collateral, presentations, and targeted campaigns tailored to client needs.</p><p>• Coordinate new product launches by preparing product sheets, training materials, and rollout plans for sales teams.</p><p>• Organize promotional campaigns, trade shows, and events to enhance market presence and sales opportunities.</p><p>• Manage calendars, meetings, training sessions, and cross-functional initiatives to ensure smooth operations.</p><p>• Provide operational support for order flow, pricing requests, and contract preparations.</p><p><br></p><p><strong>Salary Range:</strong></p><p>$65k - $75k target</p><p><br></p><p><strong>Benefits</strong></p><p>Medical: Yes</p><p>Vision: Yes</p><p>Dental: Yes</p><p>Life & Disability Insurance: Yes</p><p>Retirement Plans: Yes</p><p><strong>Paid Time Off</strong></p><p>Paid Vacation: 80 hours, increases gradually after 5 years</p><p>Paid Holidays: 6 Days</p><p>Sick leave: Standard per WA law</p><p><br></p><p>Please reach out to Charlie Gilmur with Robert Half to review this position. Job Order: 03600-0013341037</p>