We are in search of a Help Desk Analyst III to join our team in Pittsburgh, Pennsylvania. This role is vital to our Information Technology industry, offering a long term contract employment opportunity. The successful candidate will be instrumental in providing multi-tier technical support, resolving complex issues, and ensuring excellent customer service.<br><br>Responsibilities:<br><br>• Help in troubleshooting and resolving complex technical issues.<br>• Offer excellent customer service and communication to all users.<br>• Undertake configuration and troubleshooting of network systems.<br>• Utilize Citrix Technologies, Database, EO/IR systems, Lotus Notes, and Microsoft in daily operations.<br>• Maintain and manage Windows Server, Active Directory, and Office 365.<br>• Take charge of Deskside Support and Desktop Hardware.<br>• Perform advanced desktop support, networking, and system administration duties.<br>• Adhere to Configuration Management best practices.<br>• Continuously update and maintain accurate customer credit records.<br>• Efficiently process customer credit applications.
<p>Robert Half is seeking an experienced <strong>IT Manager</strong> for a contract-to-permanent role that offers the opportunity to take on a leadership position within a dynamic team. This role focuses on overseeing IT operations and personnel while ensuring the efficient functioning of key infrastructure. The ideal candidate will possess extensive expertise in IT systems, project management, and team leadership.</p><p><strong>Responsibilities:</strong></p><ul><li>Supervise Level II server personnel to optimize day-to-day IT operations and task prioritization.</li><li>Coordinate the resolution of technical issues and oversee the installation or upgrading of IT systems and processes.</li><li>Identify and evaluate new technologies to enhance organizational capabilities.</li><li>Perform backup management duties and provide round-the-clock on-call support when necessary.</li><li>Train and develop support staff while upholding corporate policies and procedures.</li><li>Manage vendor relationships, negotiate contracts, and maintain service quality for IT needs.</li><li>Support audit activities and collaborate on disaster recovery planning and testing efforts.</li><li>Lead highly complex projects with significant risk and participate in cross-functional project teams.</li><li>Ensure optimal usage of virtualization technologies, including VMware vSphere, vCenter, and ESXi.</li><li>Maintain enterprise-grade storage systems, such as Dell EMC and Pure Storage, focusing on performance and capacity planning.</li></ul>
<p>Responsibilities and Duties:</p><p>• Collect, organize, and analyze products and operational costs into a database of expenses</p><p>• Develop and implement cost standards</p><p>• Reviewing actual costs versus cost standards for inaccuracies and variances</p><p>• Record cost information for use in controlling expenditures.</p><p>• Validate and analyze the cost of goods sold as part of the month-end close</p><p>• Reconcile and manage accrued accounts payable un-invoiced receipts</p><p>• Provide support for annual physical inventories and cycle counts including inventory analysis</p><p>• Collaborate with operations, purchasing, and management teams to improve efficiency and cost savings</p><p>• Data entry and computation </p><p>• Generate journal entries based on monthly account</p><p><br></p><p>Qualifications:</p><p>• U.S. Work Authorization</p><p>• Degree in Accounting Finance, or other relevant business field</p><p>• 1 - 2 years of work experience as a cost accountant, cost analyst, accountant, or similar role</p><p>• Proficiency in Microsoft Office including Excel, Word, Outlook Email as well as ERP/accounting systems</p><p>• Excellent analytical skills with an attention to detail</p><p>• Integrity, with an ability to handle confidential information</p><p>• Time management skills, ability to function in high pressure situations and prioritize multiple tasks in a fast-paced environment</p><p>• Ability to work independently and as part of a team.</p><p>• Be dependable, on-time, and have reliable transportation</p><p>• Demonstrated skill in ERP Software is a plus</p>
