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138 results for Customer Service Manager in Baltimore, MD

Client Service Manager
  • Vienna, VA
  • onsite
  • Permanent
  • 65000.00 - 70000.00 USD / Yearly
  • <p>Robert Half is partnering with a client in the financial services industry to hire a <strong>Client Service Manager</strong>. This hybrid role is based in Tysons, VA, with 3 days in the office each week. It’s an excellent opportunity for professionals who thrive in a client-facing environment and enjoy supporting both clients and advisors with high-quality service and attention to detail. As a <strong>Client Service Manager</strong>, you will play a key role in ensuring smooth account operations, and delivering outstanding service that reflects the firm’s commitment to excellence.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for clients, delivering a welcoming and professional experience from the first interaction onward</li><li>Support advisors and clients by providing timely account information and assisting with day-to-day service needs</li><li>Manage accounts by overseeing new account setup, maintaining accurate documentation and records, processing deposits and paperwork, and coordinating appointments</li><li>Foster strong client relationships by anticipating needs, addressing questions, and proactively resolving issues</li><li>Handle phone communications with professionalism and good judgment, ensuring all inquiries are managed through to resolution</li><li>Ensure full compliance with industry regulations and internal policies in all aspects of client service</li><li>Welcome and assist clients and guests during visits, reinforcing a high-quality, service-oriented environment</li></ul><p><br></p>
  • 2025-11-07T13:44:16Z
Customer Service Representative
  • Fairfax, VA
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Fairfax, Virginia. This position is ideal for someone with strong computer skills, a positive attitude, and the ability to work both independently and collaboratively. If you excel in providing exceptional customer support and looking to get into a great company this is the position for you.</p><p><br></p><p>Responsibilities:</p><p>• Manage inbound and outbound customer calls with professionalism and efficiency.</p><p>• Address customer inquiries and provide timely solutions to ensure satisfaction.</p><p>• Will be handling data entry, and account management.</p><p>• Maintain accurate records by entering and updating data in relevant systems.</p><p>•Handle mailings.</p><p>• Utilize Microsoft Excel and other software tools to manage and analyze data.</p><p>• Collaborate with team members to ensure smooth operations and meet customer needs.</p><p><br></p>
  • 2025-11-07T20:29:12Z
Customer Support Specialist
  • Silver Spring, MD
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p>Robert Half is seeking a Customer Support Specialist who is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner for our Silver Spring client. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p>• Troubleshoot and resolve product or service issues effectively.</p><p>• Document customer interactions and resolutions in CRM software.</p><p>• Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p>• Identify opportunities for process improvement based on customer feedback.</p>
  • 2025-11-20T15:34:07Z
Customer Service Representative
  • Newark, DE
  • onsite
  • Permanent
  • 55000.00 - 62000.00 USD / Yearly
  • <p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>·      Fulfill customer inquiries</p><p>·      Order/Vendor Management</p><p>·      Build strong customer relationships</p><p>·      Process Improvement</p><p>·      Sales Support</p><p>·      Maintain customer records</p><p>·      Delivery Tracking</p><p>·      Follow-up with all customer correspondence via phone and email</p><p>·      Ability to transfer documentation into a Paperless Environment</p>
  • 2025-10-29T19:18:56Z
Dispatcher
  • Glen Burnie, MD
  • remote
  • Temporary
  • 19.00 - 26.00 USD / Hourly
  • <p>The <strong>Dispatcher</strong> is responsible for coordinating and managing the scheduling and dispatching of personnel, vehicles, or equipment to ensure efficient operations. This role requires excellent communication, organizational, and problem-solving skills to manage logistics, respond to emergencies, and maintain accurate records.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Receive and respond to calls, emails, or messages from customers, drivers, or field staff.</li></ul><p>Schedule and dispatch drivers, service technicians, or delivery personnel according to priorities and availability.</p><ul><li>Monitor the location and status of vehicles or staff using dispatching software or GPS tracking systems.</li><li>Communicate with drivers or field personnel to provide updates, instructions, and support.</li><li>Maintain accurate records of calls, routes, deliveries, and service activities.</li><li>Handle emergency and non-emergency situations calmly and efficiently.</li><li>Coordinate with other departments (maintenance, customer service, management) to ensure smooth workflow.</li><li>Prepare daily or weekly reports on operations, productivity, and incidents.</li><li>Ensure compliance with company policies, safety regulations, and service standards.</li></ul><p><br></p>
  • 2025-11-06T17:54:38Z
Customer Service Representative
  • Fairfax, VA
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • <p>We are offering a contract position opportunity for a Customer Service Representative in the bustling city of Fairfax, Virginia. This position is located within a dynamic industry with a focus on customer interaction and financial services. The role is based on site, offering the opportunity to be part of a vibrant office environment.</p><p>Responsibilities:</p><p><br></p><p>• Provide exceptional support to customers by addressing inquiries and resolving issues efficiently.</p><p>• Handle inbound and outbound calls with professionalism, ensuring customer satisfaction.</p><p>• Maintain accurate records and documentation of interactions in a timely manner.</p><p>• Utilize technology tools and systems to manage customer communications effectively.</p><p>• Handling mailings.</p><p>• Ensure a high level of attention to detail in all administrative tasks.</p><p>• Demonstrate dependability by meeting deadlines and maintaining consistent performance.</p>
  • 2025-11-07T19:54:09Z
Inside Sales Associate
  • Laurel, MD
  • onsite
  • Permanent
  • 55000.00 - 58000.00 USD / Yearly
  • <p>Robert Half is seeking a detail-oriented and customer-focused <strong>Inside Sales Representative</strong> to support our sales team and customers in Laurel, MD. This position plays a key role in managing orders, responding to customer inquiries, preparing quotes, and ensuring a smooth sales process from start to finish — without the responsibility of direct selling. The ideal candidate is organized, proactive, and enjoys working with both internal teams and external customers. If interested, please apply or contact Cody Marshall at Robert Half to learn more. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for customers via phone and email.</li><li>Prepare and process customer quotes, purchase orders, and invoices accurately and in a timely manner.</li><li>Support the external sales team by providing product information, pricing, availability, and order status updates.</li><li>Coordinate with production, shipping, and accounting departments to ensure on-time delivery and accurate order fulfillment.</li><li>Maintain accurate customer records and order history in the company’s CRM or ERP system.</li><li>Respond promptly to customer inquiries, resolving issues and escalating concerns when necessary.</li><li>Assist with preparing sales reports, forecasts, and other administrative tasks.</li><li>Build strong internal relationships to ensure efficient communication between departments.</li><li>Provide exceptional customer service and contribute to overall customer satisfaction.</li></ul>
  • 2025-11-07T20:49:21Z
Client Service Associate
  • Columbia, MD
  • onsite
  • Permanent
  • 55000.00 - 75000.00 USD / Yearly
  • <p>Robert Half has a brand new direct-hire opportunity for a Client Services Associate for a financial services firm based on Columbia, MD. This role will support a great team with some of the best in the industry. Candidates with prior experience in financial services with strong customer service experience are encouraged to apply! If interested, or if you have questions, please contact Cody Marshall at Robert Half to learn more. </p><p><br></p><p>Description</p><ul><li>Provide support to financial advisors</li><li>Maintain relationships with new and existing accounts</li><li>Coordinate meetings internally and externally</li><li>Perform related research as necessary to ensure team is set up for success</li><li>Maintain client database system</li><li>Handle administrative support work for team</li><li>Special projects as assigned by leadership</li></ul><p><br></p>
  • 2025-10-23T13:18:45Z
Bilingual Customer Service Representative
  • Baltimore, MD
  • remote
  • Temporary
  • 18.00 - 24.00 USD / Hourly
  • <p>The <strong>Bilingual Spanish Customer Service Representative</strong> provides exceptional customer support in both English and Spanish. This position plays a key role in ensuring customer satisfaction by handling inquiries, resolving issues, and delivering accurate information about products and services. The ideal candidate is professional, patient, and able to communicate clearly in both languages.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, chat, or in person in both English and Spanish.</li><li>Provide product, service, and account information accurately and efficiently.</li><li>Handle customer complaints, process orders, and assist with billing or service requests.</li><li>Translate and interpret customer communications or documentation as needed.</li><li>Maintain and update customer records, documenting all interactions in the CRM system.</li><li>Collaborate with internal departments (sales, operations, billing, technical support) to resolve customer concerns.</li><li>Meet or exceed performance goals, including response time, accuracy, and customer satisfaction.</li><li>Identify and communicate opportunities for process or service improvements.</li><li>Represent the company in a positive and professional manner at all times.</li></ul><p><br></p>
  • 2025-11-06T17:58:46Z
Site Manager II
  • Washington, DC
  • remote
  • Temporary
  • 54.00 - 59.00 USD / Hourly
  • We are looking for an experienced Site Manager II to oversee operations and ensure the successful delivery of services at our Washington, District of Columbia location. In this long-term contract role, you will collaborate with internal and external stakeholders, manage site deliverables, and ensure compliance with organizational policies and standards. This position offers the opportunity to exercise leadership and independent judgment while contributing to the achievement of organizational goals.<br><br>Responsibilities:<br>• Supervise operations teams and user support/help desk functions to ensure high-quality service delivery.<br>• Coordinate planned site activities and implementation tasks with external partners and customer resources.<br>• Oversee preventive maintenance and system availability, including peripherals, to optimize performance.<br>• Track and report license compliance to maintain 100% adherence to organizational standards.<br>• Evaluate client data and apply analytical techniques to address diverse tasks and achieve desired outcomes.<br>• Manage project budgets, schedules, and performance metrics to meet organizational objectives.<br>• Facilitate communication and collaboration between customers and functional teams to ensure seamless operations.<br>• Monitor production schedules and ensure timely completion of deliverables while maintaining quality standards.<br>• Provide staff supervision, including training and development, to foster a productive and efficient team.<br>• Contribute to the development of organizational goals through strategic decision-making and leadership.
  • 2025-11-10T20:48:45Z
Call Center Representative
  • Middle River, MD
  • remote
  • Temporary
  • 18.00 - 25.00 USD / Hourly
  • <p>Are you an experienced <strong>Call Center Representative</strong> looking for a fulfilling career opportunity with room for growth? Join a dynamic organization where your expertise in customer service will make a difference in helping customers resolve issues, get answers, and feel supported. This <strong>temporary-to-hire opportunity</strong> offers stability, career progression, and the potential for hybrid work after permanent placement!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide outstanding customer service by answering inbound calls, assisting customers with inquiries, and resolving complaints in a timely and professional manner.</li><li>Document interactions accurately in the system and update customer records as necessary.</li><li>Work collaboratively with team members to ensure excellent service delivery that meets quality standards.</li><li>Maintain a positive and empathetic demeanor, even in high-pressure scenarios, to support customer satisfaction.</li></ul><p><strong>Why Apply?</strong></p><ul><li><strong>Career Growth:</strong> Opportunity to transition into a permanent role.</li><li><strong>Potential for Hybrid Work:</strong> Onsite role to start, with the possibility of transitioning to hybrid work arrangements after permanent hire.</li><li><strong>Supportive Environment:</strong> Join a team dedicated to excellent customer service and employee professional growth.</li><li><strong>Competitive Pay:</strong> Earn a competitive salary with a clear pathway to full-time benefits after being hired permanently.</li></ul><p><br></p>
  • 2025-11-21T23:48:47Z
Leasing Coordinator
  • Baltimore, MD
  • onsite
  • Temporary
  • 22.00 - 27.00 USD / Hourly
  • <p><strong>Job Summary</strong></p><p><strong>We are is seeking a proactive and detail-oriented Leasing Coordinator to support our property management operations. As a key contact for residents, prospects, and staff, you will play an essential role in ensuring efficient leasing processes and delivering excellent customer service.</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Serve as the main point of contact for prospective tenants, providing information and scheduling tours</strong></li><li><strong>Assist with lease applications, background checks, and document collection</strong></li><li><strong>Prepare, review, and execute leasing documents and agreements</strong></li><li><strong>Track lease renewals, expirations, and vacancies; maintain accurate records in property management systems</strong></li><li><strong>Collaborate with property managers, maintenance, and other team members to address resident queries and resolve issues</strong></li><li><strong>Support marketing efforts, including online listings, social media promotion, and coordination of property showings</strong></li><li><strong>Ensure compliance with leasing policies, regulations, and company standards</strong></li><li><strong>Handle administrative duties such as filing, reporting, and responding to emails and calls</strong></li></ul><p><br></p>
  • 2025-11-11T22:18:43Z
Administrative Assistant
  • Washington, DC
  • onsite
  • Temporary
  • 21.85 - 25.30 USD / Hourly
  • We are looking for a dedicated Administrative Assistant to join our healthcare team in Washington, District of Columbia. In this long-term contract position, you will play a vital role in ensuring smooth office operations, supporting staff, and delivering excellent service. This opportunity is ideal for someone with strong organizational skills and a proactive attitude.<br><br>Responsibilities:<br>• Manage daily administrative tasks to ensure seamless office operations.<br>• Answer incoming calls professionally and direct inquiries to the appropriate personnel.<br>• Maintain accurate records and perform data entry with attention to detail.<br>• Greet visitors and serve as the first point of contact for the organization.<br>• Coordinate schedules and assist with meeting arrangements.<br>• Organize and maintain office supplies and ensure availability for staff.<br>• Compile reports and provide clerical support to various departments.<br>• Handle correspondence and communication in a timely and efficient manner.<br>• Support team members with ad hoc tasks as needed.
  • 2025-11-20T20:17:54Z
Front Desk Coordinator
  • Owings Mills, MD
  • remote
  • Temporary
  • 19.00 - 26.00 USD / Hourly
  • <p>The <strong>Front Desk Coordinator</strong> manages the daily operations of the reception area and provides administrative support to ensure the office runs smoothly. This role requires a polished, professional demeanor, strong organizational skills, and the ability to handle sensitive client information with discretion.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet clients, visitors, and guests with professionalism and warmth, ensuring a positive first impression.</li><li>Answer and direct phone calls, emails, and inquiries promptly and accurately.</li><li>Schedule and confirm client appointments and coordinate meeting logistics for advisors and staff.</li><li>Maintain a neat and organized reception area and conference rooms.</li><li>Manage incoming and outgoing mail, deliveries, and correspondence.</li><li>Assist with preparing client documents, presentations, and meeting materials.</li><li>Maintain client confidentiality and uphold compliance with financial industry regulations.</li><li>Support administrative functions such as data entry, filing, scanning, and record maintenance.</li><li>Coordinate office supplies, vendor relations, and general office organization.</li><li>Provide additional administrative support to team members and management as needed.</li></ul><p><br></p>
  • 2025-11-06T18:04:23Z
Contracts Administrator
  • White Marsh, MD
  • onsite
  • Permanent
  • 75000.00 - 90000.00 USD / Yearly
  • <p>We are looking to hire a Contracts Administrator for an established company in Maryland.</p><p><br></p><p>The Contracts Administrator is responsible for overseeing, reviewing, and managing all contractual documentation for a real estate/construction company. This role involves preparing, negotiating, and finalizing sales, purchase, leasing, and government contracts to support business goals. The Contracts Administrator ensures compliance with corporate standards and legal requirements, coordinates with internal teams and clients, and maintains organized contract records for seamless accessibility. The ideal candidate will bring extensive experience in contract administration, construction or leasing contracts, and a high level of organizational skill and customer service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and finalize sales and purchase contracts, construction contracts, and leasing agreements</li><li>Ensure that all contracts align with corporate guidelines and legal standards per construction law.</li><li>Review contract terms and conditions, identifying any discrepancies, and working to resolve these before contract finalization.</li><li>Negotiate contract terms and conditions with clients, subcontractors, and vendors to reach mutually beneficial agreements.</li><li>Communicate effectively with internal and external stakeholders to resolve conflicts or questions regarding contract terms.</li><li>Work closely with the Director of Customer &  Process Excellence and the Chief Operating Officer (COO) on contract terms, final terms, and schedule of values to ensure alignment with company objectives and financial targets.</li><li>Maintain a meticulous filing system for all contractual paperwork, ensuring compliance with federal, state, and company documentation requirements.</li><li>Conduct periodic reviews of contracts and track contract deadlines, amendments, and renewals to ensure timely action.</li><li>Review contracts for accuracy, verifying that all terms comply with legal standards and client requirements.</li><li>Utilize Super Legal AI or other legal (approved) AI tools as a supplement to analyze contracts, streamline repetitive tasks, generate legal insights, and support data informed decision-making.</li><li>Edit and submit contracts for client review, ensuring accurate use of legal terminology and clear language for client understanding.</li><li>Work closely with sales teams, project managers, and operations teams to ensure that contract requirements are understood and met.</li><li>Provide outstanding service to clients and internal teams by promptly addressing questions and ensuring a seamless contract process.</li></ul><p><br></p><p> Our client offers compressive benefits including medical coverage, PTO, retirement savings, profit sharing, PTO and more.</p><p><br></p><p><strong><em>Qualified candidates should directly apply and connect with Amy Hyman Baum on LinkedIn. Direct messages can be sent via LI messenger or to the email found on Amy' LinkedIn page. Be sure to include an updated resume.</em></strong></p>
  • 2025-11-05T15:29:02Z
Property Manager
  • Gaithersburg, MD
  • onsite
  • Temporary
  • 24.00 - 28.00 USD / Hourly
  • <p>We’re seeking an experienced and detail oriented bilingually fluent in English and Spanish Assistant Property Manager to help oversee the daily operations of an affordable housing community located in Gaithersburg, Maryland. The ideal candidate is customer-focused, organized, and knowledgeable about HUD, LIHTC, and Fair Housing regulations. You will assist the Property Manager in ensuring the property operates efficiently, remains in full compliance, and delivers an exceptional living experience for residents. </p><p><br></p><p>Key Responsibilities</p><p>• Support day-to-day property operations, including leasing, rent collection, maintenance coordination, and resident retention.</p><p>• Ensure all affordable housing compliance requirements are met, including applicant certifications, annual recertifications, and file audits.</p><p>• Maintain accurate resident records, financial documentation, and monthly reports in accordance with company and regulatory standards.</p><p>• Provide outstanding customer service to residents by resolving inquiries, maintenance requests, and concerns in a professional and timely manner.</p><p>• Assist with marketing and leasing activities to achieve occupancy goals and maintain strong community appeal.</p><p>• Collaborate with the Property Manager and corporate team on budgeting, reporting, and operational initiatives.</p><p>• Participate in resident engagement programs, community events, and initiatives that promote a positive living environment.</p><p> Maryland. The ideal candidate is customer-focused, organized, and knowledgeable about HUD, LIHTC, and Fair Housing regulations. You will assist the Property Manager in ensuring the property operates efficiently, remains in full compliance, and delivers an exceptional living experience for residents. </p><p><br></p><p><br></p><p><br></p>
  • 2025-11-12T18:33:43Z
Administrative Assistant
  • Baltimore, MD
  • onsite
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • We are looking for a detail-oriented Administrative Assistant to support the daily operations of a health services organization in Baltimore, Maryland. This contract position offers the opportunity to contribute to essential administrative tasks while providing excellent service to clients and staff. The role requires strong organizational skills and the ability to multitask effectively in a dynamic environment.<br><br>Responsibilities:<br>• Welcome and assist clients and visitors, ensuring a positive and attentive experience.<br>• Perform a variety of administrative tasks, including maintaining organized files and handling data entry responsibilities.<br>• Support the HR department with onboarding processes and scheduling activities.<br>• Respond to inquiries via phone and email, delivering accurate and timely information.<br>• Verify insurance details for clients and update records as necessary.<br>• Manage client waitlists and coordinate appointments efficiently.<br>• Process payments, record checks, and maintain accurate financial documentation.<br>• Utilize Microsoft Office tools such as Excel, Word, Outlook, and PowerPoint to complete daily tasks.<br>• Schedule meetings and appointments, ensuring smooth operations.<br>• Handle additional duties as assigned to support the team.
  • 2025-11-24T16:49:11Z
Client Success Administrator
  • Lutherville, MD
  • onsite
  • Temporary
  • 20.00 - 30.00 USD / Hourly
  • <p>We are seeking a detail-oriented and customer-focused <strong>Client Success Administrator</strong> to join our team in Baltimore. This role is ideal for someone who thrives on building strong client relationships, ensuring smooth onboarding, and supporting account management processes. The position starts as temporary with the opportunity to transition into a permanent role.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for client inquiries, ensuring timely and accurate responses.</li><li>Coordinate onboarding activities and maintain client records in CRM systems.</li><li>Assist with scheduling, reporting, and documentation for client accounts.</li><li>Monitor service delivery and proactively address client needs or issues.</li><li>Collaborate with internal teams to ensure client satisfaction and resolve escalations.</li><li>Prepare and distribute client-facing materials, reports, and updates.</li></ul><p><br></p>
  • 2025-11-11T15:34:23Z
Sales Support Specialist
  • Beltsville, MD
  • onsite
  • Permanent
  • 50000.00 - 55000.00 USD / Yearly
  • <p>Robert Half has a new direct-hire opportunity for a Sales Support Specialist for a growing construction company in Beltsville, MD. Construction industry experience is highly preferred. If interested, please consider applying to this posting or contact Cody Marshall at Robert Half to learn more.</p><p><br></p><p><strong>Position Summary:</strong></p><p>The Sales Support Specialist will work closely with the sales team to streamline operations, assist with client communications, prepare proposals, and ensure customer satisfaction throughout the sales process. This role is ideal for someone who is organized, customer-focused, and eager to grow within a dynamic company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide administrative and operational support to the sales team</li><li>Prepare and track proposals, contracts, bids, and presentations</li><li>Communicate with clients regarding project status, documentation, and scheduling updates</li><li>Maintain and update CRM systems, ensuring accurate customer and project information</li><li>Assist in coordinating meetings, site visits, and follow-ups</li><li>Work with internal teams (estimating, project management, procurement) to gather required information for bids and proposals</li><li>Ensure timely delivery of sales documents and responses to client inquiries</li><li>Monitor and track sales metrics and generate regular performance reports</li><li>Support the onboarding process for new clients</li><li>Maintain an organized digital filing system for sales and customer documentation</li></ul><p><br></p>
  • 2025-10-23T13:18:45Z
Property Manager
  • Silver Spring, MD
  • onsite
  • Temporary
  • 24.00 - 28.00 USD / Hourly
  • <p>We’re seeking an experienced and detail oriented bilingually fluent in English and Spanish Assistant Property Manager to help oversee the daily operations of an affordable housing community located in Silver Spring, Maryland. The ideal candidate is customer-focused, organized, and knowledgeable about HUD, LIHTC, and Fair Housing regulations. You will assist the Property Manager in ensuring the property operates efficiently, remains in full compliance, and delivers an exceptional living experience for residents. </p><p><br></p><p>Key Responsibilities</p><p>• Support day-to-day property operations, including leasing, rent collection, maintenance coordination, and resident retention.</p><p>• Ensure all affordable housing compliance requirements are met, including applicant certifications, annual recertifications, and file audits.</p><p>• Maintain accurate resident records, financial documentation, and monthly reports in accordance with company and regulatory standards.</p><p>• Provide outstanding customer service to residents by resolving inquiries, maintenance requests, and concerns in a professional and timely manner.</p><p>• Assist with marketing and leasing activities to achieve occupancy goals and maintain strong community appeal.</p><p>• Collaborate with the Property Manager and corporate team on budgeting, reporting, and operational initiatives.</p><p>• Participate in resident engagement programs, community events, and initiatives that promote a positive living environment.</p><p><br></p><p><br></p>
  • 2025-11-12T18:24:10Z
Accounting and Operations Manager
  • Washington, DC
  • onsite
  • Permanent
  • 90000.00 - 115000.00 USD / Yearly
  • <p><u>Position Overview</u></p><p>The Accounting & Operations Manager will support the CFO in overseeing accounting functions and daily operations for a luxury residential design-build firm specializing in custom homes. This is a hands-on role with a strong emphasis on accounting, billing, project administration, and overall organizational efficiency. The ideal candidate is detail-oriented, technologically savvy, and confident in communicating with clients, vendors, and team members.</p><p><br></p><p><u>Key Responsibilities</u></p><ul><li>Prepare and process client invoices for new construction projects</li><li>Prepare and process client invoices for service work</li><li>Manage AR reports and follow up on overdue balances</li><li>Set up vendors and maintain compliance documents on file</li><li>Enter and process accounts payable according to payment schedules</li><li>Track job costs</li><li>Process bi-weekly payroll data entry through ADP</li><li>Maintain payroll records</li><li>Track government/tax filings in partnership with a senior manager (ADP files reports)</li><li>Draft, review, and manage contracts and change orders</li><li>Organize and maintain project files</li><li>Manage vendor files and compliance documents</li><li>Support team members with permitting and inspection scheduling</li><li>Maintain accurate general ledger records in QuickBooks</li><li>Generate regular financial reports</li><li>Assist with phones, scheduling, office administration, and management communication</li><li>Communicate directly with clients regarding billing, contracts, and scheduling</li></ul>
  • 2025-11-07T13:44:16Z
Billing Coordinator
  • Baltimore, MD
  • onsite
  • Permanent
  • 85000.00 - 95000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Billing Coordinator to manage and oversee billing operations for a law firm in Baltimore, Maryland. The ideal candidate will bring expertise in legal billing, 3E billing system, ensuring accuracy and efficiency in financial transactions. If you have a strong background in billing function supporting Attorneys at law firms and thrive in a fast-paced environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>·      Produce firm standard billing proformas for review by billing responsible attorneys each month</p><p>·      Edit and finalize invoices based on instructions provided by the billing responsible attorneys and client guidelines</p><p>·      Respond to information requests from lawyers, clients and staff related to client billings</p><p>·      Monitor invoices submitted through the various e-billing hubs to ensure submission</p><p>·      Follow-up with billing responsible attorneys to ensure timely processing of bills</p><p>·      Research proformas or billing-related inquiries</p><p>·      Produce monthly statements for outstanding invoices and send same to clients</p><p><br></p><p> </p><p>All interested candidates in this Billing Coordinator role and other permanent opportunities please send your resume to Justin Decker via LinkedIn. </p>
  • 2025-11-10T15:04:38Z
Executive Assistant to the CFO
  • Hunt Valley, MD
  • remote
  • Temporary
  • 28.00 - 38.00 USD / Hourly
  • <p>We are offering a contract opportunity for an Executive Assistant. In this role, you will be providing comprehensive administrative support in a fast-paced environment, primarily for the CFO. Your tasks will span across different areas such as scheduling, document management, research, and presentation preparation.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Assisting the CFO with a variety of administrative duties using Microsoft Office products including Word, Excel, Planner, Teams, PowerPoint, and Outlook</p><p>• Scheduling internal or external meetings and maintaining the CFO's calendar meticulously</p><p>• Documenting policy changes and maintaining up-to-date files</p><p>• Distributing mail and scheduling and coordinating department and group meetings</p><p>• Organizing food and beverage service for meetings/events as necessary</p><p>• Providing support in research and referencing source documents in writing to brief manager on the guidance for presentation to internal, external partners</p><p>• Attending meetings with the supervisor to take notes on significant parts of discussion, issues, and relevant planned future events</p><p>• Utilizing skills in ADP - Financial Services, Cisco Webex Meetings, Concur, CRM, Kronos Timekeeping System, About Time, Calendar Management, Communication, Conference Calls, Correspondence to perform tasks efficiently</p><p>• Performing any other duties as assigned.</p>
  • 2025-11-21T23:48:47Z
Office Assistant
  • Mclean, VA
  • onsite
  • Temporary
  • 20.00 - 20.00 USD / Hourly
  • <p>Robert Half is seeking an Office Assistant willing to work between our Virginia and DC offices. This position is Metro Accessible. The Office Assistant will organize files, schedule appointments, acts as receptionist, sort and distribute communications, and assist with administrative support tasks. This position is Monday to Friday 8"30 am to 5 pm.</p><p>Responsibilities:</p><p> · Answer incoming calls</p><p>· Greeting clients.</p><p>· Stocking new office inventory</p><p>· Cleaning/organizing kitchen supplies</p><p>· Handle incoming/outgoing mail</p><p>· Assist with office support/administrative duties</p>
  • 2025-11-07T20:14:18Z
Accounting Assistant
  • Glen Burnie, MD
  • onsite
  • Contract / Temporary to Hire
  • 24.03 - 26.44 USD / Hourly
  • <p>We are seeking an Accounting Assistant for a contract-to-hire opportunity in Glen Burnie, Maryland. This position is instrumental in supporting accurate and efficient financial processes within the logistics industry. You will collaborate with multiple departments, contribute to operational improvements, and ensure compliance with industry standards.</p><p>Key Responsibilities:</p><ul><li>Maintain the integrity of financial data by verifying accuracy and consistency across systems and departments.</li><li>Evaluate and interpret financial transactions to provide actionable insights beyond standard data entry.</li><li>Reconcile invoices, statements, payments, and other documentation aligned with vessel logistics operations.</li><li>Work closely with colleagues in Accounting and Operations to promote efficient financial processing and timely issue resolution.</li><li>Prepare billing summaries, financial reports, and project tracking documents as needed.</li><li>Organize records and documentation to assist with internal reviews, audits, and compliance obligations.</li><li>Highlight opportunities to enhance processes and recommend solutions to improve operational efficiency.</li><li>Deliver professional customer service through clear and timely communication.</li><li>Utilize platforms such and advanced Excel formulas to support financial reporting and billing tasks.</li></ul><p><br></p>
  • 2025-11-18T00:24:02Z
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