141 Results for Customer Service Manager Jobs in Baltimore, MD

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Medical Customer Service Representative

Baltimore, MD
onsite
Temporary / Contract
17.00 - 22.00 USD / Hourly
A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service. Responsibilities:<ul><li>Manage high volumes of inbound calls from the public, providing accurate information and support.</li><li>Follow established scripts and protocols to ensure consistent communication.</li><li>Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.</li><li>Ask clarifying questions to understand caller needs and minimize errors.</li><li>Direct callers to the appropriate departments or resources based on their concerns.</li><li>Accurately document call details and interactions in the system.</li><li>Protect caller confidentiality and adhere to organizational policies.</li><li>Escalate complex or urgent issues in accordance with provided guidelines.</li><li>Work collaboratively with team members to ensure smooth operations.</li></ul>
2026-11-06T19:38:44Z

Project Administrator

Linthicum, MD
remote
Temporary / Contract
26.00 - 41.00 USD / Hourly
Our client is seeking a detail-oriented and customer-focused Project Administrator to support contract administration, document management, and client communications. This role is ideal for someone who excels at maintaining accurate records, responding to inquiries, and ensuring documentation is processed efficiently. The successful candidate will have strong organizational skills, a commitment to accuracy, and the ability to build positive relationships with both internal teams and external stakeholders. Key Responsibilities<ul><li>Serve as a primary point of contact for internal and external inquiries, providing timely updates on documentation and project-related requests.</li><li>Respond professionally to customer and stakeholder inquiries, ensuring a high level of customer service and issue resolution.</li><li>Review, verify, and process documents to ensure all required information is complete, accurate, and compliant with company standards.</li><li>Maintain organized electronic and physical filing systems, ensuring project documentation is accurately stored and easily accessible.</li><li>Enter, update, and manage information within company databases and tracking systems.</li><li>Prepare, draft, and distribute documents, correspondence, and administrative reports.</li><li>Communicate terms, project updates, and documentation requirements clearly to internal departments and external partners.</li><li>Generate reports, spreadsheets, and status updates to support management decision-making and project tracking.</li><li>Assist with administrative projects, process improvements, and other operational support activities as needed.</li></ul>
2026-11-02T19:53:43Z

Inside Sales Representative

Jessup, MD
onsite
Permanent / Full Time
55000.00 - 65000.00 USD / Yearly
Robert Half has a new direct-hire opportunity for an Inside Sales Representative. In this job, you will serve as a primary point of contact for customers, providing expert product knowledge, account support, and sales assistance from within the office environment. This role focuses on building strong customer relationships, understanding customer needs, and delivering accurate product information to support purchasing decisions and long-term account growth. No outside sales or field sales activities are required. Please contact Cody Marshall at Robert Half to learn more. Key ResponsibilitiesAccount Management<ul><li>Manage and maintain assigned customer accounts through phone, email, and virtual communication.</li><li>Develop strong working relationships with customers by providing responsive and professional support.</li><li>Process customer inquiries, quotations, orders, and account-related requests.</li><li>Monitor customer purchasing activity and identify opportunities to improve service and account performance.</li><li>Coordinate with internal departments to ensure timely order fulfillment and customer satisfaction.</li><li>Maintain accurate customer records and account activity within the CRM system.</li></ul>Product Knowledge & Customer Support<ul><li>Become a subject matter expert on company products, applications, features, and benefits.</li><li>Provide customers with product recommendations based on their business needs and requirements.</li><li>Educate customers on product specifications, availability, pricing, and usage.</li><li>Support customers with technical and product-related questions, escalating complex issues when necessary.</li><li>Stay current on new products, product updates, and industry trends.</li></ul>Sales Support<ul><li>Generate and follow up on quotations and proposals.</li><li>Assist customers through the purchasing process and ensure a positive buying experience.</li><li>Identify cross-selling and upselling opportunities within existing accounts.</li><li>Collaborate with internal sales and operations teams to achieve company sales objectives.</li><li>Support customer retention efforts through proactive communication and service.</li></ul>
2026-10-30T13:53:43Z

Customer Service Specialist

Fairfax, VA
onsite
Temporary / Contract
20.00 - 23.00 USD / Hourly
We are seeking a Customer Service Specialist to provide exceptional support to customers by answering inquiries, resolving issues, and ensuring a positive experience across phone, email, and chat channels. The ideal candidate is a strong communicator, problem solver, and team player who thrives in a fast-paced environment. Responsibilities:<ul><li>Provide administrative support for day-to-day business operations</li><li>Assist with the contract process, including documentation and follow-up</li><li>Handle customer service inquiries and resolve issues in a professional manner</li><li>Send follow-up emails and maintain clear communication with customers and internal teams</li><li>Enter and update data in Excel, including working with columns, rows, and spreadsheets</li><li>Navigate and use various software systems efficiently</li><li>Maintain accurate records and ensure timely completion of assigned tasks</li></ul>
2026-11-03T19:48:44Z

Customer Support Specialist

Bethesda, MD
onsite
Temporary / Contract
22.00 - 26.00 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by answering inquiries, resolving issues, and ensuring a positive customer experience. This role delivers responsive customer service while resolving inquiries and documenting interactions accurately. Responsibilities:• Respond to customer inquiries via phone, email, and chat• Resolve issues and document outcomes in CRM systems• Escalate complex issues to internal teams• Identify service trends and improvement opportunities
2026-10-26T17:33:43Z

Customer Service Representative

Fairfax, VA
onsite
Temporary / Contract
18.21 - 21.09 USD / Hourly
We are looking for a Customer Service Representative to join a team for a long-term contract opportunity. This onsite role supports multiple active contracts and requires someone who can communicate clearly, stay organized, and manage documentation with accuracy. The ideal candidate brings strong customer service experience, confidence using Microsoft Office tools such as Excel and Outlook, and the ability to handle a high-volume workload in an organized office setting. Responsibilities: • Provide onsite customer service and administrative support for a portfolio of 10 to 15 contracts, ensuring timely and accurate follow-through. • Respond to inbound inquiries and place outbound calls as needed to gather information, resolve issues, and maintain service quality. • Maintain and organize contract-related records, forms, and supporting documentation in accordance with established processes. • Assist with order entry and related data updates while checking details for completeness and accuracy. • Use Microsoft Office applications, including Excel and Outlook, to track activity, manage communications, and prepare routine reports. • Coordinate with internal teams and stakeholders to help move contract-related tasks forward and address service needs promptly. • Monitor documentation status and follow up on missing or incomplete information to keep contract support activities on schedule.
2026-11-03T20:14:11Z

Project Coordinator

Jessup, MD
onsite
Permanent / Full Time
50000.00 - 55000.00 USD / Yearly
The Project Coordinator provides administrative and operational support for commercial projects from project initiation through completion. This role serves as a key point of coordination between internal departments, vendors, contractors, and customers, ensuring project documentation, reporting, and communication are managed accurately and efficiently. The ideal candidate is highly organized, detail-oriented, customer-focused, and capable of managing multiple priorities in a fast-paced environment. Key ResponsibilitiesProject Documentation & Coordination<ul><li>Prepare, review, and distribute project documentation to support commercial projects.</li><li>Ensure all project submissions are completed accurately and in accordance with customer requirements and internal procedures.</li><li>Maintain organized electronic and physical project files.</li><li>Monitor project milestones and assist with tracking project progress throughout the lifecycle.</li><li>Coordinate the distribution of project-related materials, technical documentation, and closeout packages.</li><li>Support project startup and closeout activities, ensuring all required documentation is complete and properly archived.</li><li>Assist with maintaining project records and historical documentation for future reference.</li></ul>Reporting & Administrative Support<ul><li>Generate and maintain various project, sales, and operational reports.</li><li>Compile data and prepare reports for management review using spreadsheet and database applications.</li><li>Maintain accurate records of project activity and departmental metrics.</li><li>Support commission processing and administrative tracking functions as needed.</li><li>Assist with document preparation, presentations, marketing materials, and customer-facing communications.</li></ul>Customer & Team Support<ul><li>Provide exceptional customer service to both internal and external stakeholders.</li><li>Act as a liaison between departments to facilitate communication and ensure timely project execution.</li><li>Respond to inquiries and assist with resolving documentation and project-related issues.</li><li>Support general office operations, including reception coverage and phone support when required.</li><li>Assist team members with special projects and administrative tasks as assigned.</li></ul>Systems & Process Support<ul><li>Utilize business software and project management systems to track project information and maintain records.</li><li>Update and manage pricing, vendor, and project-related information as required.</li><li>Identify opportunities to improve administrative processes and workflow efficiency.</li><li>Perform additional duties and responsibilities as assigned.</li></ul>
2026-10-30T14:14:06Z

Customer service representative

Reston, VA
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are seeking a Customer Service Representative to provide exceptional support to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is professional, detail-oriented, and skilled at communicating effectively across multiple channels. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve customer issues in a timely and professional manner</li><li>Maintain accurate records of customer interactions and transactions</li><li>Process orders, returns, and account updates</li><li>Escalate complex concerns to the appropriate team when needed</li><li>Provide product, service, and policy information to customers</li><li>Support efforts to improve customer satisfaction and service processes</li></ul>
2026-10-22T18:44:09Z

Tax Manager

Baltimore, MD
onsite
Permanent / Full Time
100000.00 - 180000.00 USD / Yearly
A nationally recognized public accounting and advisory firm is seeking a Tax Manager to join its growing tax practice. This is a unique opportunity for an experienced tax professional looking to continue advancing their career within a collaborative, people-focused environment that values technical ability, client service, and leadership.Unlike many firms, this organization recognizes that talented tax professionals develop at different paces. The firm is committed to helping employees grow professionally while providing the support, resources, and flexibility needed to build a long-term career. If you are interested in learning more about this or any Robert Half opportunity email Jim Meade at Robert Half and connect with me on LinkedIn.Why This Opportunity Stands Out<ul><li>Hybrid work schedule with 2 days in per week</li><li>Small team with a national platform with strong resources and technical support</li><li>Excellent compensation, bonus potential, and benefits</li><li>Collaborative culture with a focus on employee development</li><li>Opportunity to work with sophisticated clients across a variety of industries</li><li>Strong career advancement opportunities</li><li>Firm leadership focused on long-term employee success and retention</li></ul>Key Responsibilities<ul><li>Manage tax engagements for closely held businesses, corporations, partnerships, and high-net-worth individuals</li><li>Review federal, state, and local tax returns and related workpapers</li><li>Provide tax planning and consulting services to clients</li><li>Serve as a trusted advisor and primary point of contact for client relationships</li><li>Research and analyze complex tax issues and provide recommendations</li><li>Supervise, mentor, and develop tax staff and seniors</li><li>Manage engagement budgets, deadlines, and client deliverables</li><li>Identify client service opportunities and contribute to practice growth initiatives</li></ul>
2026-10-15T19:43:45Z

Project Manager - Operations

Nottingham, MD
onsite
Temporary / Contract
43.54 - 50.41 USD / Hourly
We are looking for an experienced Project Manager - Operations to support a patient-focused healthcare technology organization in Nottingham, Maryland. This Contract position will lead operational coordination efforts that improve service delivery, strengthen the patient experience, and align cross-functional teams around efficient execution. The ideal candidate brings a strong background in healthcare operations, patient support workflows, and performance-driven process improvement within a fast-paced environment. Responsibilities: • Direct day-to-day operational activities for a patient support and coordination function, ensuring timely, consistent service across the care journey. • Guide and develop team performance by setting expectations, monitoring outcomes, and promoting a high standard of service for patients and partners. • Design and refine workflows that improve intake, referral handling, onboarding, and follow-through for patients receiving therapy-related support. • Partner with clinical, reimbursement, sales, technical support, and operations teams to resolve issues and maintain smooth communication across departments. • Track service metrics and operational indicators to identify trends, remove bottlenecks, and improve overall efficiency and patient satisfaction. • Oversee escalation management by addressing complex service concerns and driving timely resolution for patients, caregivers, and providers. • Support insurance verification, reimbursement coordination, and related operational activities that affect patient access to services and equipment. • Lead continuous improvement initiatives, including operational changes or transition-related efforts when needed, to strengthen service quality and scalability.
2026-10-27T14:38:45Z

Call Center Representative

Middle River, MD
remote
Temporary / Contract
18.00 - 23.00 USD / Hourly
We are looking for a service-focused Call Center Representative to support customers from our Maryland location within the Energy/Natural Resources industry. This role is ideal for someone who thrives in a fast-paced environment, communicates clearly, and enjoys helping customers resolve questions efficiently. In this role, you will manage a steady flow of inbound calls, research account details across multiple systems, and create positive experiences through accurate and empathetic support. Responsibilities:<ul><li>Respond to a large volume of incoming customer calls with professionalism, patience, and a solutions-oriented approach.</li><li>Guide customers through questions related to services, account details, and general support needs while providing clear and accurate information.</li><li>Use several computer programs at once to locate records, review relevant details, and complete tasks efficiently during live calls.</li><li>Address customer concerns with empathy and sound judgment to help achieve timely and satisfactory resolutions.</li><li>Record call details thoroughly and maintain up-to-date customer information within internal systems.</li><li>Partner with coworkers and cross-functional teams when issues require additional research or escalation.</li><li>Consistently work toward service goals and quality expectations established for the call center team.</li><li>Keep current on company guidelines, service updates, and industry-related information to support accurate customer communication.</li></ul>
2026-11-02T19:44:00Z

Tax Manager - Public

Middletown, DE
onsite
Permanent / Full Time
140000.00 - 170000.00 USD / Yearly
Base salary: $150,000 - $170,000/Year + Bonus Well established small firm with 3 offices, with uncapped career potential. When you talk about work life balance in public accounting, at this company it rings true! As per the Managing Director “ we are unique in the way we operate. 2 interviews and done As a Tax Manager you will be responsible for review of associates and Seniors. • Serve as a Career Advisor, mentor or coach to one or more employees, which will include providing honest and timely performance feedback • Train and develop staff members • Provide detailed review and analysis of complex tax returns • Work on multiple complex issues while communicating in a non-technical manner to facilitate communication between the client and the service team while managing the risk for both the client and the firm • Serve as the Tax client service coordinator for appropriate clients • Advise clients on a full spectrum of corporate tax services, including planning, research, compliance, and general mergers and acquisitions activities • Reviewing research findings and ensure conclusions are consistent with firm policies and professional standards • Assist with new business development, extended service and tax issue recognition for existing clients • Manage corporate client needs with respect to tax services and federal and state tax compliance • Remain up-to-date on current tax practices and changes in tax law • Other duties as assigned • Some travel may be required Basic Qualifications: • BA/BS Degree – preferably in Accounting or similar field of study • CPA, JD, LLM, or EA • Minimum of 5 years of experience in Public Accounting • Ability to work closely with clients to answer questions or to collect necessary information for tax service requirements • Experience with the following: S-Corps, C-Corps, Partnerships • Effective verbal and written communication skills Preferred Qualifications: • Working knowledge of tax code and technical aspects of tax preparation and compliance • Strong technical skills in accounting and tax preparation, industry specialization a plus • Ability to handle multiple tasks simultaneously • Experience preparing or reviewing accounting for income taxes in accordance with ASC 740’s • Experience in dealing with international tax matters a plus
2026-11-06T20:48:47Z

Contractor Connect - Claims Services Representative

Newark, DE
remote
Temporary / Contract
18.00 - 18.00 USD / Hourly
We are looking for a customer-focused Claims Services Representative to support claim-related inquiries and administrative processes for a long-term contract opportunity in Newark, Delaware. This position is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and can deliver dependable service to customers and internal partners. The role centers on handling claim documentation, providing timely updates, and helping ensure each case moves forward accurately and efficiently. Responsibilities:• Respond to customer and stakeholder questions regarding claim status, documentation, and next steps with professionalism and clarity.• Review incoming claim information for completeness and accuracy, and enter details into internal systems in a timely manner.• Coordinate with adjusters, service teams, and other internal partners to support the progress of active claims.• Maintain organized claim records by updating files, tracking communications, and documenting actions taken on each case.• Follow established procedures to process claim-related transactions and escalate issues that require additional review.• Communicate with claimants and relevant parties to obtain missing information and help prevent delays in resolution.• Monitor assigned workloads to ensure service standards are met while balancing multiple tasks effectively.
2026-10-29T00:43:42Z

Project Manager

Crofton, MD
onsite
Permanent / Full Time
80000.00 - 100000.00 USD / Yearly
Robert Half is seeking a customer-focused Commercial Project Manager to lead complex construction projects from pre-construction through closeout while serving as the primary point of contact for clients, subcontractors, and internal stakeholders. This individual will be responsible for ensuring projects are delivered safely, on time, within budget, and to the highest quality standards. The ideal candidate combines strong project management expertise with an exceptional customer service mindset, building trusted relationships and creating a positive client experience throughout the project lifecycle. Key Responsibilities<ul><li>Manage all phases of commercial construction projects, including planning, budgeting, scheduling, execution, and closeout.</li><li>Serve as the primary client contact, maintaining consistent communication and ensuring a high level of customer satisfaction.</li><li>Develop and maintain project schedules, budgets, forecasts, and progress reports.</li><li>Lead project meetings with clients, architects, engineers, subcontractors, and internal team members.</li><li>Proactively identify project risks and develop solutions to minimize delays, cost overruns, and disruptions.</li><li>Coordinate subcontractors, vendors, and field personnel to ensure project milestones are achieved.</li><li>Review and manage contracts, change orders, submittals, RFIs, and project documentation.</li><li>Monitor project financial performance, including cost control, billing, and forecasting.</li><li>Collaborate closely with Superintendents to ensure field operations align with project objectives and client expectations.</li><li>Ensure compliance with company standards, safety regulations, building codes, and contractual requirements.</li><li>Resolve client concerns professionally and efficiently while maintaining positive business relationships.</li><li>Mentor and provide guidance to Assistant Project Managers and project support staff.</li></ul>
2026-10-21T21:58:44Z

Collections Specialist

Severna Park, MD
onsite
Temporary to Hire
19.95 - 23.10 USD / Hourly
We are looking for a Collections Specialist to join a growing community association law firm in Severna Park, Maryland on a contract basis with the potential for a permanent role. This position focuses on supporting collection efforts for condominium and homeowners association accounts while working closely with clients, residents, and internal legal staff. The ideal candidate brings a calm, service-minded approach to challenging conversations and is comfortable balancing administrative accuracy with customer-facing communication. This role begins fully onsite and offers the potential for a hybrid schedule after an initial training period. Responsibilities: • Manage delinquent association accounts by reviewing balances, following up on outstanding payments, and advancing files through the collections process. • Prepare and coordinate legal collection actions such as lien filings, court-related documentation, and wage garnishment paperwork in partnership with the team. • Use internal collections software to generate notices and legal documents while verifying that client-provided information is complete and accurate. • Respond to inbound calls from property owners regarding overdue accounts and guide discussions toward practical payment arrangements when appropriate. • Maintain organized records, update account activity, and ensure documentation is properly tracked for legal and administrative purposes. • Communicate professionally with clients, residents, and colleagues while handling sensitive situations that may require patience and de-escalation. • Support the collections department with day-to-day administrative tasks and contribute to efficient file movement across a growing caseload.
2026-10-30T15:58:45Z

Hub Lead

Aberdeen, MD
onsite
Temporary to Hire
27.89 - 31.25 USD / Hourly
We are seeking a hands-on Hub Lead to oversee daily logistics and dispatch operations within a fast-paced transportation environment. This role serves as an on-site operational leader, responsible for supporting dispatch staff, maintaining workflow efficiency, ensuring compliance with company procedures, and helping drive overall service performance. The ideal candidate is a proactive problem-solver with strong leadership skills and experience in logistics, transportation, or dispatch operations. Key Responsibilities<ul><li>Lead and support a team of Dispatchers, ensuring daily operations run smoothly and efficiently.</li><li>Assign workloads, coordinate coverage for absences, and help maintain operational continuity throughout each shift.</li><li>Monitor delivery activity, route progress, and operational performance metrics.</li><li>Track throughput and communicate operational updates to management.</li><li>Provide real-time coaching and support to dispatch staff on routing, customer service, and issue resolution.</li><li>Conduct safety meetings and reinforce operational policies, procedures, and compliance standards.</li><li>Assist with onboarding and training new team members.</li><li>Identify and address operational challenges while maintaining productivity and service levels.</li><li>Escalate staffing, equipment, technology, or volume concerns to management as appropriate.</li><li>Maintain an active presence on the operations floor and in yard areas to support employees and daily activities.</li></ul>
2026-10-28T15:04:34Z

Director of Reimbursement Operations

Towson, MD
onsite
Permanent / Full Time
120000.00 - 165000.00 USD / Yearly
We are seeking an experienced and strategic Director of Reimbursement Operations to lead and optimize a growing reimbursement organization. This leadership role is responsible for overseeing reimbursement programs, managing a team of reimbursement professionals, developing operational reporting and dashboards, and driving performance through data-driven decision-making. The Director will establish departmental goals, monitor key performance indicators, identify trends and opportunities, and ensure the delivery of exceptional support throughout the reimbursement process. The ideal candidate is a collaborative leader with strong reimbursement expertise, exceptional analytical skills, and a proven ability to build scalable processes while developing high-performing teams. Essential Responsibilities<ul><li>Provide leadership, coaching, and performance management for reimbursement managers, team leads, and reimbursement specialists.</li><li>Develop department objectives, service standards, and measurable performance goals aligned with organizational priorities.</li><li>Create and maintain dashboards, scorecards, and reporting tools that provide visibility into operational performance, team productivity, reimbursement outcomes, and customer service metrics.</li><li>Establish and monitor key performance indicators, including benefit verification turnaround times, authorization metrics, appeal outcomes, reimbursement case volumes, resolution timelines, productivity measures, and service level performance.</li><li>Analyze reimbursement data and operational trends to identify opportunities for process improvements and enhanced customer support.</li><li>Present operational metrics, reimbursement insights, and performance reports to senior leadership.</li><li>Oversee reimbursement workflows, ensuring consistency, efficiency, and compliance with established procedures.</li><li>Lead escalation efforts involving complex reimbursement issues, payer challenges, and reimbursement-related obstacles.</li><li>Partner with internal teams to improve operational effectiveness and streamline reimbursement-related processes.</li><li>Identify and implement best practices that improve reimbursement outcomes and enhance organizational performance.</li><li>Drive continuous improvement initiatives through workflow optimization, automation opportunities, and technology enhancements.</li><li>Ensure accurate documentation, reporting, and adherence to organizational policies and applicable reimbursement requirements.</li><li>Manage departmental staffing plans, resource allocation, and workforce planning initiatives.</li><li>Support change management efforts associated with new programs, systems, and operational initiatives.</li><li>Serve as a subject matter expert regarding reimbursement processes, payer requirements, and reimbursement strategy.</li></ul>
2026-11-03T16:48:47Z

Membership Representative

Reston, VA
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are seeking a friendly, service-oriented Membership Representative to support member engagement, enrollment, and retention efforts. This role serves as a primary point of contact for prospective and existing members, answering questions, resolving issues, processing account updates, and promoting membership benefits and services. The ideal candidate has strong communication skills, attention to detail, and a passion for delivering excellent customer service. Responsibilities: Respond to member and prospective member inquiries by phone, email, and in personProcess new memberships, renewals, cancellations, and account changesExplain membership plans, benefits, policies, and program offeringsResolve member concerns in a timely and professional mannerMaintain accurate member records and update database systemsSupport outreach, retention, and satisfaction initiativesAssist with reporting, administrative tasks, and special projectsCollaborate with internal teams to ensure a positive member experience
2026-10-22T18:44:09Z

Tax Manager - Public

Fairfax, VA
onsite
Permanent / Full Time
120000.00 - 165000.00 USD / Yearly
We are looking for an experienced Tax Manager to join a respected public accounting firm in Fairfax, Virginia. This position offers the chance to lead tax engagements, advise a diverse client base, and play a meaningful role in developing both staff and client relationships. The ideal candidate brings strong public accounting expertise, sound judgment in complex tax matters, and the ability to deliver high-quality service in a deadline-driven environment. Responsibilities: • Lead the preparation and final review of complex federal and state tax filings for individuals, partnerships, S corporations, and corporations. • Direct tax compliance and planning engagements for closely held businesses, high-net-worth clients, and middle-market organizations. • Analyze technical tax issues and develop practical recommendations that support client planning and compliance objectives. • Manage engagement timelines, staffing, and workflow to ensure projects are completed accurately and on schedule. • Provide day-to-day leadership to tax professionals through coaching, technical guidance, and constructive performance feedback. • Review returns, supporting schedules, and workpapers prepared by team members to maintain quality and adherence to applicable regulations. • Advise clients on federal and multi-state tax matters, including filing obligations, planning opportunities, and risk considerations. • Partner with firm leadership to strengthen client relationships, identify additional service needs, and support practice development efforts. • Monitor changes in tax laws and industry developments to help maintain current and effective client service strategies.
2026-11-06T19:38:44Z

Assistant Property Manager

Glen Burnie, MD
onsite
Temporary / Contract
20.00 - 28.00 USD / Hourly
Our client in the Affordable Housing industry is seeking an experienced Assistant Property Manager to join their team in Glen Burnie, Maryland. In this contract role, you will oversee the daily operations of public housing rental properties, ensuring compliance with regulations and delivering exceptional service to tenants. This position offers the opportunity to contribute to the success of a reputable non-profit organization. Responsibilities:<ul><li>Conduct annual recertification which includes research/investigation of tenants to verify income, medical conditions, etc.</li><li>Review and monitor accounts receivable</li><li>Ensure proper condition of unit and sites through inspections; input into software.</li><li>Organize, update and maintain client files according to HUD regulations and guidelines.</li><li>Ensure compliance with LIHTC/Tax Credit guidelines</li><li>Enforce Leases</li><li>Attend grievance hearings and court proceedings as needed.</li><li>Make resident referral to caseworkers</li><li>Review and conduct follow up procedures on maintenance work orders.</li><li>Conduct move-ins, move-outs, transfers and interims.</li><li>Resolve reported conflicts</li><li>Interact with other government and private agencies</li><li>Escort contractors and other workers on site</li><li>Maintain files and filing procedures</li><li>Prepare and edit monthly newsletter and other correspondence</li></ul>
2026-11-06T19:44:07Z

IT Audit & Advisory Senior Manager

Mclean, VA
onsite
Permanent / Full Time
160000.00 - 185000.00 USD / Yearly
Technology Audit & Advisory Senior Manager (Tysons Corner - Hybrid)Step into a leadership role with a dynamic and collaborative professional services team! As a Technology Audit & Advisory Manager or Senior Manager, you'll help organizations navigate complex business challenges by offering essential guidance, innovative solutions, and hands-on expertise. You’ll build lasting client relationships, lead high-performing engagement teams, and make an impact across diverse industries while shaping the future of technology risk management.What You’ll Do:<ul><li>Advise clients on how to manage risks inherent in their technology environments, helping them protect and drive enterprise value.</li><li>Apply a forward-thinking approach by leveraging analytics, automation, AI, and other emerging tools and technologies.</li><li>Develop your skills in the latest tech innovations, including AI-driven solutions, data governance, cloud, cybersecurity, and more.</li><li>Identify technology-related risks and opportunities for increased efficiency and performance.</li><li>Lead by example, fostering open communication, positive team culture, and creating professional development opportunities.</li><li>Supervise, mentor, and coach Consultants and Senior Consultants as you guide the completion of projects.</li><li>Maintain and grow professional relationships, representing the organization in the market and assisting with business development and proposal preparation.</li></ul>Areas of Focus:<ul><li>Cybersecurity and IT risk management</li><li>IT frameworks and General Controls (ITGC)</li><li>Cloud, enterprise applications, analytics, and automation</li><li>Data governance and privacy</li><li>IT SOX compliance</li><li>Technology resilience and disaster recovery</li><li>Controls, emerging technologies, and technology enablement</li><li>Business development</li></ul>How We Work: Experience the flexibility of a hybrid work model, balancing in-person collaboration and purposeful remote work. This role involves both local and out-of-state assignments based on client needs and project requirements.Bring your leadership, technical acumen, and passion for innovation to a team where your impact will be recognized—apply today to take the next step in your career!
2026-10-14T15:23:45Z

Employment Attorney

Baltimore, MD
onsite
Permanent / Full Time
170000.00 - 200000.00 USD / Yearly
We are looking for an experienced employment attorney to join our team in Baltimore, Maryland, in a senior-level capacity. This role focuses on guiding employers through sophisticated labor and employment matters while serving as a trusted advisor on risk, compliance, and workplace strategy. The attorney will play a visible role in client relationships, high-stakes disputes, and the continued growth of the practice. This is an ideal role for a Senior Associate, Of Counsel or Junior Partner Responsibilities:• Lead complex labor and employment matters for employer clients, including disputes involving workplace policies, discrimination allegations, wage and hour issues, and contractual employment matters.• Advocate for clients in state and federal litigation, agency investigations, administrative hearings, and arbitration proceedings.• Counsel management teams on compliance with employment laws, internal policy development, and practical approaches to minimizing workplace risk.• Partner with firm leadership to shape practice priorities, strengthen client service delivery, and support broader business objectives.• Develop case strategy, manage all phases of dispute resolution, and oversee filings, motion practice, discovery, and hearing preparation.• Serve as a senior legal resource within the practice by mentoring attorneys, contributing insight on complex matters, and helping maintain high-quality legal work.• Provide strategic guidance on resolving sensitive employee relations issues through negotiation, preventative counseling, and effective legal analysis.
2026-11-04T18:43:44Z

Junior Administrative Assistant

Fairfax, VA
onsite
Temporary / Contract
20.00 - 23.00 USD / Hourly
We are seeking a detail-oriented and organized Junior Administrative Assistant to support daily office operations. This role is ideal for someone early in their administrative career who is eager to learn, multitask, and contribute to a fast-paced team environment. Based on general knowledge. Responsibilities:<ul><li>Provide general administrative support to team members and leadership. </li><li>Answer and direct phone calls, emails, and other correspondence.</li><li>Schedule meetings, manage calendars, and coordinate appointments. </li><li>Prepare, format, and maintain documents, reports, and filing systems. </li><li>Assist with data entry, recordkeeping, and database updates. </li><li>Order office supplies and help maintain an organized workspace. </li><li>Welcome visitors and support front desk coverage as needed. </li><li>Perform other administrative duties and special projects as assigned. </li></ul>
2026-11-03T19:53:42Z

Front Desk Coordinator

Herndon, VA
onsite
Temporary / Contract
17.58 - 20.35 USD / Hourly
We are looking for an experienced and dependable Front Desk Coordinator to support daily front office operations in Virginia. This Contract position is ideal for someone with at least 1 year of experience who enjoys creating a welcoming environment, managing administrative tasks, and serving as a key point of contact for visitors and staff. The role requires strong communication skills, attention to detail, and the ability to keep the reception area organized while handling multiple priorities throughout the day. Responsibilities: • Welcome visitors, employees, and vendors in a courteous manner and direct them to the appropriate person or area. • Manage a multi-line phone system, respond to incoming calls promptly, and relay messages accurately to internal teams. • Coordinate front desk activities such as visitor check-in, badge handling, and basic building security procedures. • Perform administrative support duties including data entry, document preparation, file organization, and general office coordination. • Maintain accurate records, calendars, and correspondence using Microsoft Outlook, Word, and Excel. • Assist with workstation readiness, access coordination, and other onboarding-related front office tasks as needed. • Help ensure the reception area and shared spaces remain orderly, presentable, and well stocked throughout the workday.
2026-11-05T19:38:42Z

Payroll Specialist

Mclean, VA
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
Part-Time Payroll Specialist - Tysons Corner, VA$29-$36/HR Our client is a growing real estate company in Tysons Corner, VA and is seeking a Part-Time Payroll Specialist to manage the semi-monthly payroll process for approximately 300 employees. This role is responsible for ensuring accurate and timely payroll processing, maintaining payroll records, reconciling payroll-related accounts, and supporting employee payroll inquiries. The ideal candidate will have hands-on payroll experience, strong attention to detail, and experience with manual payroll data entry. <ul><li>Process semi-monthly payroll for approximately 300 employees, ensuring accuracy and timeliness.</li><li>Review, verify, and manually enter payroll data including hours worked, pay adjustments, bonuses, commissions, and other compensation changes.</li><li>Audit timesheets, payroll registers, and payroll reports for accuracy prior to processing.</li><li>Maintain employee payroll records, deductions, garnishments, direct deposit information, and tax withholding elections.</li><li>Respond to employee and management inquiries regarding payroll, tax withholdings, earnings statements, and payroll discrepancies.</li><li>Support quarterly and annual payroll tax reconciliations and assist with required payroll reporting.</li><li>Ensure compliance with federal, state, and local payroll regulations.</li><li>Assist with year-end payroll activities including W-2 processing and audits.</li><li>Support benefit and retirement plan audits, including 401(k) and workers' compensation reporting.</li><li>Generate payroll-related reports for management and other internal stakeholders.</li><li>Maintain confidentiality of employee payroll and compensation information.</li></ul>
2026-10-23T15:54:06Z

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