<p>We are looking for a dedicated Collections Specialist to join a team in Wilmington, Delaware, on a contract with potential for a long-term role. The ideal candidate will have a strong background in collections and customer service, particularly in a high-volume call center environment. This role requires someone who can effectively manage billing and collection processes while maintaining positive client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of accounts to ensure timely collection of payments and resolution of outstanding balances.</p><p>• Communicate with customers via phone and email to address payment inquiries and resolve disputes.</p><p>• Analyze account discrepancies and collaborate with internal teams to ensure accurate billing.</p><p>• Maintain detailed records of all customer interactions and payment activities.</p><p>• Utilize Microsoft Excel to track and report on collection activities and account statuses.</p><p>• Follow established processes to meet collection goals and reduce delinquency rates.</p><p>• Provide exceptional customer service while handling sensitive financial information.</p><p>• Identify and escalate complex issues to the appropriate departments for resolution.</p><p>• Monitor and update account information to ensure accuracy and compliance with company policies.</p>
<p>Our client, a large NP in Washington, DC is looking for a Financial Assurance Manager to join their accounting team. This is a new position, and this Financial Assurance Manager will be responsible for overseeing the financial assurance processes, ensuring compliance with regulatory requirements, and ensuring the timely completion of all financial audits. The Financial Assurance Manager is responsible for coordinating and managing the various financial audits of the pensions and healthcare trusts. This position is also responsible for ensuring the timely filing of annual Forms 5500 and 990 for each trust, preparing documents required under the MOU with OSM, and recommending improvements to financial processes.</p><p><br></p><p>KEY RESPONSIBILITIES:</p><p><br></p><ul><li>Lead and manage financial assurance audits with external auditors, including annual financial statements for 8 separate trusts, special annual agreed-upon procedures (AUP), Centers for Medicare Services (CMS), and ad-hoc audits involving various federal agencies.</li><li>Develop and implement financial assurance policies and procedures to ensure alignment with regulatory standards and adherence to internal controls.</li><li>Manage the preparation of external actuarial reports for all 8 trusts, coordinating data compilation from finance, research, and investment teams.</li><li>Ensure the accurate and timely submission of required filings, including Forms 990 and 5500, OSM submissions, PBGC reports, and PCORI filings.</li><li>Reconcile beneficiary lists for the Combined Benefit Fund (CBF), 92 Benefit Plan, and 93 Benefit Plan, preparing reports to be filed with OSM by designated deadlines.</li><li>Conduct the required time study for allocations every three years, including data collection, analysis, and reporting to the CFO, and manage the audit for external verification of updated allocations.</li><li>Maintain a detailed audit calendar, ensuring the department is well-prepared for upcoming audits, regulatory filings, and legal reviews.</li><li>Work closely with internal departments and external auditors to support financial operations and ensure compliance. Participate in cross-functional initiatives.</li><li>Supervise the Assurance Accountant and collaborate with finance staff to maintain audit readiness and ensure compliance with regulations and standards.</li></ul><p>The ideal candidate for this Financial Assurance Manager role will have an ACTIVE CPA, 5+ years of audit experience coming out of a Big 4 or large regional firm, at least 3 years of supervisory, strong organizational and problem-solving skills as well as exceptional communication and interpersonal skills. This role is 3 days/week in the office in DC and the comp range for this position is 130-155K in base salary plus full benefits. To apply to this Financial Assurance Manager role please do so through this posting or reach out to Caren Bromberg Bach on LinkedIn or call Caren Bach at 301.965.9035. </p><p><br></p>
<p>We are offering a contract position opportunity for an Outbound Sales Representative in the bustling city of Reston, Virginia. You will be responsible for proactively reaching out to prospective clients to promote products or services, foster relationships, and generate sales revenue. This position is onsite, and you will be working Monday to Friday 8 am to 5 pm. You will be expected to work onsite and in person at the Reston office.</p><p><br></p><p>Responsibilities:</p><ul><li>You will be doing research, and qualify potential customers through various methods, including cold calling, email outreach, social media engagement, and database analysis</li><li>Conduct outbound sales calls to decision-makers with the goal of presenting offerings, addressing needs, and negotiating terms to close deals</li><li>Gather information about prospective clients to assess their requirements, pain points, and goals, allowing for tailored solutions </li><li>Maintain detailed records of activities, customer interactions, and sales opportunities using platforms like Salesforce.com to ensure accurate reporting and follow-up </li><li>Managing customer accounts and upselling products </li><li>Coordinate efforts with recruiting teams, marketing desks, or other internal departments to align strategies and maximize customer outreach </li><li>Will be conducting heavy outbound phone calls </li></ul><p><br></p>
<p>My client is a well-established financial services firm seeking a detail-oriented and proactive Office Manager to join our team in Fairfax, Virginia. In this role, you will be responsible for overseeing daily office operations, including calendar management, client services, and providing administrative support to Managing Director. This position offers excellent opportunities for growth and visibility within the organization. Candidates with superior customer service experience and experience in the financial services industry are strongly encouraged to apply. </p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage all administrative tasks to support Managing Director and ensure seamless office operations.</p><p>• Coordinate office facilities management, liaising with service providers to address maintenance needs.</p><p>• Manage client database system and office MS Outlook calendar </p><p>• Schedule and organize meetings, maintain calendars, and assist in the preparation of reports and presentations.</p><p>• Handle procurement of office supplies and maintain inventory to support efficient operations.</p><p>• Sort and manage incoming and outgoing mail and deliveries.</p><p>• Assist in the development and implementation of office policies and procedures to improve workflows.</p><p>• Support office layout planning and coordinate office moves when necessary.</p><p>• Identify opportunities to enhance processes and implement improvements.</p><p>• Book travel arrangements for teams as required.</p><p>• Collaborate with departments to ensure smooth execution of business processes and scheduling.</p><p><br></p><p>All interested candidates in this Office Manager role and other fulltime permanent opportunities in the Washington, D.C. area please send your resume to Justin Decker via LinkedIn</p>
<p>We are looking for an experienced Office Manager to oversee daily operations and lead a dynamic team in Silver Spring, Maryland. This contract position offers an excellent opportunity to manage front office functions, ensuring efficiency and organization. The ideal candidate will excel in administrative tasks, team leadership, and maintaining essential office processes.</p><p><br></p><p>Responsibilities:</p><p>• Manage office operations, including budgeting, supplies, and vendor contracts.</p><p>• Supervise administrative staff and delegate responsibilities.</p><p>• Maintain records, reports, and office systems.</p><p>• Support HR functions such as onboarding and timesheet approval.</p><p>• Coordinate meetings, events, and communication between departments.</p><p><br></p>
<p>We are looking for a highly organized and proactive Office Manager to join our team in Gaithersburg, Maryland. In this role, you will oversee daily office operations, provide administrative support to senior staff, and ensure a seamless and efficient work environment. This role requires leadership, organization, and business acumen.</p><p><br></p><p>Responsibilities:</p><p>• Manage office operations, including budgeting, supplies, and vendor contracts.</p><p>• Supervise administrative staff and delegate responsibilities.</p><p>• Maintain records, reports, and office systems.</p><p>• Support HR functions such as onboarding and timesheet approval.</p><p>• Coordinate meetings, events, and communication between departments.</p><p><br></p><p><br></p>
<p>We are looking for an experienced Office Manager to oversee daily operations and ensure the workplace runs efficiently and smoothly. This long-term contract position is based in Rockville, Maryland, and offers the opportunity to lead office management processes, foster collaboration, and promote organizational success. If you are proactive, detail-oriented, and skilled in administrative coordination, we encourage you to apply.</p><p>Responsibilities:</p><p>• Manage office operations, including budgeting, supplies, and vendor contracts.</p><p>• Supervise administrative staff and delegate responsibilities.</p><p>• Maintain records, reports, and office systems.</p><p>• Support HR functions such as onboarding and timesheet approval.</p><p>• Coordinate meetings, events, and communication between departments.</p><p><br></p>
<p><strong>Quality Engineer</strong> role with excellent growth potential</p><ul><li>Manage the quality management system, ensuring policy implementation and maintenance and reporting to plant leadership.</li><li>Lead corrective action processes to focus on significant improvement opportunities and ensure timeliness, implementation, and effectiveness.</li><li>Communicate with customers, leadership, sales, marketing, and customer services to resolve quality complaints and returned goods issues.</li><li><strong>Facilitate the development </strong>of procedures and instructions to meet <strong>ISO-9001</strong> standards and business objectives to improve products and processes standardization; minimize errors, delays, and costs; and prevent defects at all stages of the manufacturing process.</li><li>Create and maintain quality information systems and surveys to track and report key quality KPI's to support maintenance of ISO-9001 standards and business objectives. Analyzes data to identify trends in product quality or defects with the goal of mitigating and preventing recurrence and future defects.</li><li>Review internal and external quality standards to ensure manufactured products meet and exceed company, ISO-9001, government, and customer expectations.</li><li><strong>Lead projects to improve and maintain the quality management system</strong>, driving quality standards for in-process and finished goods products and materials.</li><li>Maintain quality system documentation, notifying management and associates of issues and revisions affecting them and maintaining record-keeping compliance.</li><li>Provide training and guidance to associates at all levels.</li><li>Serve as ISO-9001 lead auditor, managing the internal quality audit function to balance compliance needs with value-added activities. Maintain audit records including schedules, checklists, reports, corrective action requests, and auditor qualifications.</li><li>Perform other duties as requested, directed, or assigned.</li></ul><p><br></p>
<p>We have partnered with a reputable production company on their search for a Payroll Supervisor with in-depth knowledge of payroll procedures, regulations, and compliance requirements. In this role, you will oversee the processing of a high volume of bi-weekly payroll, ensuring policies and procedures are being followed, review and approve payroll adjustments, calculate wages, deductions, and withholdings, maintain accurate payroll records and employee data, assist with the month end close process, manage the performance of the payroll department, and prepare the annual payroll budget. Overall, as the Payroll Supervisor you will ensure the effective use of internal plans and positive employee relations while overseeing the payroll process for the company.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the activities of the payroll department to guarantee accurate payroll</p><p>• Supervise the payroll staff to ensure the department's objectives and directions are met</p><p>• Provide assistance to the Payroll Manager in the review and finalization of bi-weekly, weekly, and monthly payrolls</p><p>• Assist in the preparation of periodic reports and verification of payroll data</p><p>• Handle payroll-related inquiries and resolve employee issues in a timely and detail-oriented manner</p><p>• Aid in the preparation and interpretation of written policies and procedures for the payroll department</p><p>• Supervise high volume payroll entries using ADP WFN, ServiceTitan time, payroll adjustments, and special payments</p><p>• Assist with the calculation and tracking of overpayments</p><p>• Display knowledge of basic accounting principles and the ability to track, organize, analyze, and report data clearly</p><p>• Provide information upon request regarding employment verification, wages, periods of employment, etc., in accordance with Federal, state, and Local laws</p><p>• Act as a backup for Payroll Practitioners and act on behalf of the Payroll Manager in their absence</p><p>• Stay updated on Federal, State, and Local laws and regulations.</p>
