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8 results for Call Center Manager in Baltimore, MD

Financial Assurance Manager
  • Washington, DC
  • onsite
  • Permanent
  • 130000.00 - 155000.00 USD / Yearly
  • <p>Our client, a large NP in Washington, DC is looking for a Financial Assurance Manager to join their accounting team. This is a new position, and this Financial Assurance Manager will be responsible for overseeing the financial assurance processes, ensuring compliance with regulatory requirements, and ensuring the timely completion of all financial audits. The Financial Assurance Manager is responsible for coordinating and managing the various financial audits of the pensions and healthcare trusts. This position is also responsible for ensuring the timely filing of annual Forms 5500 and 990 for each trust, preparing documents required under the MOU with OSM, and recommending improvements to financial processes.</p><p><br></p><p>KEY RESPONSIBILITIES:</p><p><br></p><ul><li>Lead and manage financial assurance audits with external auditors, including annual financial statements for 8 separate trusts, special annual agreed-upon procedures (AUP), Centers for Medicare Services (CMS), and ad-hoc audits involving various federal agencies.</li><li>Develop and implement financial assurance policies and procedures to ensure alignment with regulatory standards and adherence to internal controls.</li><li>Manage the preparation of external actuarial reports for all 8 trusts, coordinating data compilation from finance, research, and investment teams.</li><li>Ensure the accurate and timely submission of required filings, including Forms 990 and 5500, OSM submissions, PBGC reports, and PCORI filings.</li><li>Reconcile beneficiary lists for the Combined Benefit Fund (CBF), 92 Benefit Plan, and 93 Benefit Plan, preparing reports to be filed with OSM by designated deadlines.</li><li>Conduct the required time study for allocations every three years, including data collection, analysis, and reporting to the CFO, and manage the audit for external verification of updated allocations.</li><li>Maintain a detailed audit calendar, ensuring the department is well-prepared for upcoming audits, regulatory filings, and legal reviews.</li><li>Work closely with internal departments and external auditors to support financial operations and ensure compliance. Participate in cross-functional initiatives.</li><li>Supervise the Assurance Accountant and collaborate with finance staff to maintain audit readiness and ensure compliance with regulations and standards.</li></ul><p>The ideal candidate for this Financial Assurance Manager role will have an ACTIVE CPA, 5+ years of audit experience coming out of a Big 4 or large regional firm, at least 3 years of supervisory, strong organizational and problem-solving skills as well as exceptional communication and interpersonal skills. This role is 3 days/week in the office in DC and the comp range for this position is 130-155K in base salary plus full benefits. To apply to this Financial Assurance Manager role please do so through this posting or reach out to Caren Bromberg Bach on LinkedIn or call Caren Bach at 301.965.9035. </p><p><br></p>
  • 2025-11-14T17:58:50Z
Office Manager
  • Washington, DC
  • onsite
  • Temporary
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a dedicated Office Manager to oversee daily administrative operations and ensure the smooth running of office functions. This contract position is based in Washington, District of Columbia, and involves tasks ranging from front-facing responsibilities to event coordination. The ideal candidate will be highly organized, personable, and capable of multitasking in a dynamic environment.<br><br>Responsibilities:<br>• Provide a welcoming presence by greeting visitors and maintaining a friendly atmosphere in the office.<br>• Manage incoming and outgoing packages, ensuring timely delivery and distribution.<br>• Restock office supplies, snacks, and beverages, and coordinate orders from vendors such as Costco and Amazon.<br>• Plan and organize company events, including scheduling, logistics, and vendor communication.<br>• Liaise with building maintenance to address service requests, including pest control and other facility needs.<br>• Offer basic IT support, such as setting up Zoom meetings in conference rooms.<br>• Handle reception tasks, including answering inquiries and managing inbound calls.<br>• Maintain office equipment and oversee day-to-day administrative functions.
  • 2025-12-09T12:53:38Z
Office Manager
  • Glen Burnie, MD
  • onsite
  • Contract / Temporary to Hire
  • 24.00 - 30.00 USD / Hourly
  • <p><strong>About the Role:</strong></p><p>We are seeking an experienced and proactive <strong>Office Manager</strong> to oversee daily operations and ensure the smooth functioning of the office. This role is ideal for someone who thrives in a fast-paced environment and enjoys managing people, processes, and resources.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Oversee Daily Office Operations:</strong></p><ul><li>Supervise administrative staff and delegate tasks effectively.</li><li>Ensure all office functions run efficiently and meet organizational standards.</li><li>Serve as the primary point of contact for internal and external inquiries.</li></ul><p><strong>Maintain Office Supplies and Equipment:</strong></p><ul><li>Oversee inventory and order office supplies as needed.</li><li>Coordinate maintenance and repairs for office equipment.</li></ul><p><strong>Implement and Maintain Office Policies and Procedures:</strong></p><ul><li>Develop and enforce office policies to ensure compliance and efficiency.</li><li>Train staff on updated procedures and best practices.</li><li>Continuously review and improve operational workflows.</li></ul><p><br></p>
  • 2025-12-03T14:58:46Z
Facilities Coordinator
  • Washington, DC
  • onsite
  • Temporary
  • 20.00 - 20.61 USD / Hourly
  • <p>We are looking for a Facilities Coordinator to join our team in Washington, DC. This is a contract position requiring strong organizational skills and the ability to manage office facilities effectively. The role involves ensuring smooth day-to-day operations by coordinating with vendors, addressing facility needs, and supporting leadership through clear communication.</p><p><br></p><p>Responsibilities:</p><p>• Oversee guest management processes, ensuring all visitors are welcomed and assisted professionally.</p><p>• Organize and maintain office supplies to support efficient daily operations.</p><p>• Identify and report necessary repairs within the office space, ensuring timely resolution.</p><p>• Submit and track work orders with the landlord or maintenance teams to address facility issues.</p><p>• Maintain a clean and organized office environment, meeting operational standards.</p><p>• Provide updates to leadership regarding facility matters and communicate effectively with management.</p><p>• Collaborate with vendors and contractors to ensure timely completion of facility-related tasks.</p><p>• Manage basic facilities tasks, including property upkeep and coordination.</p><p>• Utilize Microsoft Teams and Outlook to facilitate communication and scheduling.</p><p>• Support overall office functionality through proactive problem-solving and attention to detail.</p>
  • 2025-12-05T19:33:36Z
Data Center Technician
  • Ashburn, VA
  • onsite
  • Temporary
  • 30.40 - 35.20 USD / Hourly
  • We are looking for a skilled Data Center Technician to join our team in Ashburn, Virginia. In this long-term contract role, you will play a vital part in managing and maintaining data center infrastructure, ensuring optimal performance and reliability. This position requires a hands-on approach to infrastructure installation, troubleshooting, and collaboration with multiple teams to meet service and project requirements.<br><br>Responsibilities:<br>• Manage infrastructure installation requests from initiation to completion, ensuring efficient execution.<br>• Certify network connections and peripherals for readiness prior to handoff.<br>• Collaborate with various teams, including engineering and business units, to support power events and infrastructure needs.<br>• Coordinate work requests with electrical contractors to maintain compliance with service levels.<br>• Provide detailed project estimates and document requirements through schematics and direct communication.<br>• Create and monitor tickets for infrastructure tasks, ensuring proper closure or cancellation upon completion.<br>• Oversee power remediation projects from initiation to finalization.<br>• Assist with rack-level capacity management and monitoring systems.<br>• Participate in meetings related to infrastructure projects to ensure alignment with organizational objectives.<br>• Conduct surveys and coordinate installations for power, racks, and cabling in new and existing data center environments.
  • 2025-12-03T14:54:35Z
Lead PP&C Engineer
  • Reston, VA
  • onsite
  • Permanent
  • 150000.00 - 165000.00 USD / Yearly
  • We are looking for a Lead PP& C Engineer to oversee the design, configuration, and management of advanced Microsoft 365 environments in Reston, Virginia. This role is ideal for a systems engineering expert with a passion for driving innovation, enabling user productivity, and ensuring secure and efficient technology adoption. You will collaborate across teams to deliver cutting-edge solutions and contribute to the growth of organizational capabilities.<br><br>Responsibilities:<br>• Design and configure scalable Microsoft 365 environments to enhance organizational efficiency.<br>• Lead the integration of AI-driven tools, including Copilot, to modernize workflows and improve productivity.<br>• Provide expert-level support and guidance for SharePoint, Power Automate, and Power Apps usage.<br>• Collaborate with cross-functional teams to develop and refine collaborative solutions.<br>• Conduct user training and enablement sessions to maximize technology adoption and engagement.<br>• Monitor and address Microsoft 365 resources, including Service Health, Message Center, and Secure Score, to ensure optimal performance and security.<br>• Diagnose and resolve complex system and application issues effectively.<br>• Research and implement new Microsoft 365 features, tools, and best practices to enhance system capabilities.<br>• Create and maintain comprehensive documentation of system architecture, requirements, and testing procedures.<br>• Mentor less experienced engineers to foster skill development and drive team improvements.
  • 2025-12-01T14:18:40Z
Facilities Coordinator
  • Herndon, VA
  • remote
  • Temporary
  • 18.50 - 20.00 USD / Hourly
  • <p>We are looking for a dedicated Facilities Coordinator to join our team in Herndon, Virginia. This is a contract to hire Facilities Coordinator position that requires an individual with strong organizational skills, attention to detail, and a proactive approach to facility management. The role involves supporting daily operations, ensuring compliance with security protocols, and fostering positive relationships with stakeholders. Ideal candidates should be adaptable and interested in advancing their skills within a collaborative environment.</p><p><br></p><p>The Facilities Coordinator position will be working onsite M-F fulltime in Herndon, VA. </p><p><br></p><p>Responsibilities:</p><p>• Coordinate daily facilities operations, including maintenance, repair services, and vendor management.</p><p>• Ensure compliance with strict security protocols and adapt to evolving site-specific requirements.</p><p>• Provide exceptional customer service by responding promptly to occupant inquiries and addressing facility-related concerns.</p><p>• Collaborate with the Facilities Manager to monitor budgets, track expenses, and implement best practices.</p><p>• Assist in managing small-scale projects, ensuring they are completed efficiently and within scope.</p><p>• Serve as the primary point of contact for emergency calls and follow established procedures to address incidents.</p><p>• Maintain accurate records and reporting systems to track operational performance and compliance.</p><p>• Support corporate goals by fostering strong client relationships and promoting satisfaction.</p><p>• Participate in site inspections and contribute to the implementation of innovative solutions.</p><p>• Ensure adherence to dress code and encourage an environment that values attention to detail and approachability.</p>
  • 2025-12-02T16:54:14Z
Office Manager
  • Washington, DC
  • onsite
  • Permanent
  • 80000.00 - 95000.00 USD / Yearly
  • We are looking for an experienced Office Manager to oversee the daily operations of our headquarters in Washington, District of Columbia. This role requires a skilled individual capable of maintaining an organized and efficient office environment while managing a variety of administrative, event planning, and travel coordination tasks. The ideal candidate will demonstrate strong leadership, attention to detail, and the ability to collaborate effectively with multiple teams.<br><br>Responsibilities:<br>• Supervise day-to-day office operations to ensure a well-organized and efficient workplace.<br>• Manage procurement processes and inventory control for office supplies and equipment within budget.<br>• Coordinate facility maintenance and vendor relationships to maintain smooth office services.<br>• Ensure adherence to internal policies and health and safety regulations.<br>• Provide administrative support for HR-related functions, including onboarding logistics and coordination.<br>• Collaborate with the Communications team to organize and manage corporate events, conferences, and meetings.<br>• Plan and execute company events, ensuring alignment with objectives, budgets, and stakeholder expectations.<br>• Oversee travel arrangements for staff, including booking travel, visas, and accommodations.<br>• Streamline the organization's travel policies to optimize processes and enhance staff usability.<br>• Partner with the finance team to ensure timely reimbursements in accordance with company travel policies.
  • 2025-11-21T18:23:39Z