<p><strong>Customer Service Representative II</strong></p><p>In this long-term contract position, you will play a pivotal role in delivering exceptional service through effective communication and problem-solving skills. This opportunity offers a dynamic call center environment, assisting customers and addressing inquiries with attention to detail.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to inbound calls, providing accurate information and resolving customer inquiries.</li><li>Utilize CRM and customer service software to track interactions and maintain detailed records.</li><li>Assist customers with benefit-related functions while ensuring compliance with applicable laws.</li><li>Collaborate with team members to improve service quality and operational efficiency.</li><li>Leverage computer programs to manage data and streamline customer service processes.</li><li>Monitor and analyze call metrics using call center performance tools to enhance results.</li><li>Provide guidance and support to customers on financial services and payroll-related inquiries.</li><li>Uphold organizational standards by delivering courteous and detail-oriented service.</li><li>Identify opportunities for process improvement and contribute to team goals.</li></ul><p><br></p>
<p><strong>About the Position</strong></p><p>We're seeking an experienced and detail-oriented Office Manager to join our growing team. The Office Manager will play a pivotal role in ensuring the smooth operation of daily office functions and providing administrative support to multiple departments. This role is ideal for candidates who thrive in a fast-paced environment and excel in organization, resource management, and team collaboration.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee office operations to ensure efficiency and productivity.</li><li>Manage schedules, calendars, and communication for key team members or departments.</li><li>Coordinate with vendors and service providers for office supplies and equipment maintenance.</li><li>Supervise office staff, including administrative professionals and receptionists, to maintain accuracy, quality, and efficiency in department operations.</li><li>Ensure compliance with company standards and policies related to office management.</li><li>Assist with onboarding and offboarding processes for internal staff.</li></ul><p><br></p>
<p>We are seeking an Office Manager to join our team in the commercial real estate sector, located in Washington, D.C. In this role, you will be responsible for ensuring our office runs smoothly by overseeing operations, managing vendor relations, and providing direct support to the Chief Operating Officer (COO). </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Oversee the day-to-day office operations and ensure a productive working environment</p><p>• Handle the setup of IT systems and facilitate the onboarding process for new hires</p><p>• Manage the COO's calendar, coordinating schedules and appointments</p><p>• Process expense reports, handle vendor payables, and oversee the office budget</p><p>• Maintain a detail-oriented relationship with vendors and manage facilities relations</p><p>• Ensure an organized and efficient setup of conference rooms for meetings</p><p>• Oversee the maintenance of personnel records and documentation, providing assistance to the HR Director as needed</p><p>• Order and maintain office supplies to ensure smooth operations</p><p>• Act as the primary point of contact for human resources and technology support</p><p>• Welcome and assist guests, fostering a positive and welcoming environment</p><p><br></p><p>All interested candidates in the Office Manager role and other fulltime permanent opportunities in the Washington, D.C. area please send your resume Justin Decker via LinkedIn. </p>
<p>We are seeking a highly organized and responsible Office Manager to join our team. In this position, you will play a crucial role in streamlining our day-to-day operations and maintaining an enriching, productive work environment. The ideal candidate is detail-oriented, resourceful, and able to manage multiple tasks efficiently. This position has an immediate start date.</p><p><br></p><p>Responsibilities:</p><p>· Oversee and support all administrative duties in the office and ensure smooth operations. </p><p>· Manage office supplies inventory and place orders as necessary.</p><p>· Perform reception duties such as answering phones where necessary.</p><p>· Manage office layout planning and office moves, and with office refurbishment.</p><p>· Organize and maintain office common areas.</p><p>· Perform as HR to coordinate and direct administrative support functions for the office.</p><p>· Coordinate logistics for events and meetings, including booking transportation, accommodations, and catering..</p><p><br></p><p><br></p><p><br></p><p><br></p>
We are looking for a Senior Microsoft D365 CE Solution Architect to lead the design and implementation of innovative solutions within the manufacturing industry. This role involves collaborating with stakeholders, mentoring team members, and ensuring high-quality delivery of Microsoft Dynamics 365 Customer Engagement projects. Join us in Fulton, Maryland, to leverage your expertise and drive impactful business outcomes.<br><br>Responsibilities:<br>• Develop and lead solution architecture for Microsoft Dynamics 365 CE, ensuring alignment with business objectives and industry best practices.<br>• Manage the configuration, customization, and integration of Dynamics 365 CE with systems such as Azure, Power Platform, and SharePoint.<br>• Collaborate with stakeholders across call center, marketing, and sales functions to gather requirements and translate them into technical designs.<br>• Guide project planning activities, including resource estimation, technical documentation, and risk management.<br>• Identify opportunities for system enhancements, performance improvements, and cost optimizations.<br>• Mentor architects, developers, and consultants at the beginning stages of their careers to foster technical growth within the team.<br>• Conduct design reviews and monitor code quality to ensure adherence to governance and security standards.<br>• Support quality assurance efforts to maintain system integrity and compliance with regulatory requirements.
<p>We are looking for a dedicated Facilities Assistant to join our team on a contract basis in Fairfax, Virginia. This role is essential in ensuring the efficient operation and maintenance of the building or facility. This includes monitoring the cleaning, security, and maintenance services to ensure a safe, clean and healthy environment for all occupants of the facility. Duties may include coordinating repairs, performing routine checks, and ensuring that health and safety regulations are adhered to. The facility assistant may also be involved in setting up rooms for meetings or events, liaising with suppliers and contractors, and other administrative tasks. This role requires a high level of organization, attention to detail, and excellent communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Support the onboarding process for new employees by coordinating setups</p><p>• Ensure office equipment such as printers, scanners, and shredders are maintained and functioning properly.</p><p>• Assist in handling termination processes and ensuring proper equipment retrieval.</p><p> • Strong customer service skills, with the ability to communicate effectively.</p><p> • Ability to multitask and manage priorities in a fast-paced environment.</p><p> • Basic knowledge of IT systems and end-user support.</p><p> • Organized and detail-oriented with a proactive approach to problem-solving.</p>
<p>My client is a well-established financial services firm seeking a detail-oriented and proactive Office Manager to join our team in Fairfax, Virginia. In this role, you will be responsible for overseeing daily office operations, including calendar management, client services, and providing administrative support to Managing Director. This position offers excellent opportunities for growth and visibility within the organization. Candidates with superior customer service experience and experience in the financial services industry are strongly encouraged to apply. </p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage all administrative tasks to support Managing Director and ensure seamless office operations.</p><p>• Coordinate office facilities management, liaising with service providers to address maintenance needs.</p><p>• Manage client database system and office MS Outlook calendar </p><p>• Schedule and organize meetings, maintain calendars, and assist in the preparation of reports and presentations.</p><p>• Handle procurement of office supplies and maintain inventory to support efficient operations.</p><p>• Sort and manage incoming and outgoing mail and deliveries.</p><p>• Assist in the development and implementation of office policies and procedures to improve workflows.</p><p>• Support office layout planning and coordinate office moves when necessary.</p><p>• Identify opportunities to enhance processes and implement improvements.</p><p>• Book travel arrangements for teams as required.</p><p>• Collaborate with departments to ensure smooth execution of business processes and scheduling.</p><p><br></p><p>All interested candidates in this Office Manager role and other fulltime permanent opportunities in the Washington, D.C. area please send your resume to Justin Decker via LinkedIn</p>
<p>Innovative firm located in Northern Delaware Area is looking to staff a highly organized, proactive, and detail-oriented Office Manager to oversee day-to-day administrative operations. In this role, you will assist with data entry, drafting email correspondence, assisting with maintaining vendor records, overseeing meeting coordination, assisting with accounts payable transactions, vendor invoicing, processing expense reports, maintaining office inventory, and perform bookkeeping tasks. In this Office Manager role, you will keep aligned with compliance by following general accounting policies and procedures. We are looking for someone with excellent multitasking abilities and high attention to detail.</p><p><br></p><p>Responsibilities </p><p>· Assist with administrative support</p><p>· Data Entry/Scanning/Phones</p><p>· Process vendor invoices and payments</p><p>· Organize office operations and procedures</p><p>· Compliance Management – HIPAA/OSHA</p><p>· Maintain internal file/record keeping system</p><p>· Calendar Management</p><p>· Handle incoming and outgoing mail/packages</p><p>· Assist with marketing projects as needed</p><p>· Support budgeting and bookkeeping procedures</p>
<p><strong>Quality Engineer</strong> role with excellent growth potential</p><ul><li>Manage the quality management system, ensuring policy implementation and maintenance and reporting to plant leadership.</li><li>Lead corrective action processes to focus on significant improvement opportunities and ensure timeliness, implementation, and effectiveness.</li><li>Communicate with customers, leadership, sales, marketing, and customer services to resolve quality complaints and returned goods issues.</li><li><strong>Facilitate the development </strong>of procedures and instructions to meet <strong>ISO-9001</strong> standards and business objectives to improve products and processes standardization; minimize errors, delays, and costs; and prevent defects at all stages of the manufacturing process.</li><li>Create and maintain quality information systems and surveys to track and report key quality KPI's to support maintenance of ISO-9001 standards and business objectives. Analyzes data to identify trends in product quality or defects with the goal of mitigating and preventing recurrence and future defects.</li><li>Review internal and external quality standards to ensure manufactured products meet and exceed company, ISO-9001, government, and customer expectations.</li><li><strong>Lead projects to improve and maintain the quality management system</strong>, driving quality standards for in-process and finished goods products and materials.</li><li>Maintain quality system documentation, notifying management and associates of issues and revisions affecting them and maintaining record-keeping compliance.</li><li>Provide training and guidance to associates at all levels.</li><li>Serve as ISO-9001 lead auditor, managing the internal quality audit function to balance compliance needs with value-added activities. Maintain audit records including schedules, checklists, reports, corrective action requests, and auditor qualifications.</li><li>Perform other duties as requested, directed, or assigned.</li></ul><p><br></p>
<p>We have partnered with a reputable production company on their search for a Payroll Supervisor with in-depth knowledge of payroll procedures, regulations, and compliance requirements. In this role, you will oversee the processing of a high volume of bi-weekly payroll, ensuring policies and procedures are being followed, review and approve payroll adjustments, calculate wages, deductions, and withholdings, maintain accurate payroll records and employee data, assist with the month end close process, manage the performance of the payroll department, and prepare the annual payroll budget. Overall, as the Payroll Supervisor you will ensure the effective use of internal plans and positive employee relations while overseeing the payroll process for the company.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the activities of the payroll department to guarantee accurate payroll</p><p>• Supervise the payroll staff to ensure the department's objectives and directions are met</p><p>• Provide assistance to the Payroll Manager in the review and finalization of bi-weekly, weekly, and monthly payrolls</p><p>• Assist in the preparation of periodic reports and verification of payroll data</p><p>• Handle payroll-related inquiries and resolve employee issues in a timely and detail-oriented manner</p><p>• Aid in the preparation and interpretation of written policies and procedures for the payroll department</p><p>• Supervise high volume payroll entries using ADP WFN, ServiceTitan time, payroll adjustments, and special payments</p><p>• Assist with the calculation and tracking of overpayments</p><p>• Display knowledge of basic accounting principles and the ability to track, organize, analyze, and report data clearly</p><p>• Provide information upon request regarding employment verification, wages, periods of employment, etc., in accordance with Federal, state, and Local laws</p><p>• Act as a backup for Payroll Practitioners and act on behalf of the Payroll Manager in their absence</p><p>• Stay updated on Federal, State, and Local laws and regulations.</p>
We are looking for a detail-oriented Office Manager to oversee administrative operations and ensure the smooth functioning of our office in Bethesda, Maryland. The ideal candidate will support daily office activities, coordinate events, and provide essential back-office assistance. This role requires a proactive individual who can handle multiple responsibilities with efficiency and accuracy.<br><br>Responsibilities:<br>• Manage day-to-day administrative tasks to ensure seamless office operations.<br>• Organize and coordinate office events, meetings, and schedules.<br>• Provide back-office support by maintaining records, tracking documents, and ensuring data accuracy.<br>• Assist in collecting and processing payments, as well as following up on outstanding balances.<br>• Support team members with administrative needs, including preparing reports and managing correspondence.<br>• Monitor office supplies and place orders as needed to maintain inventory.<br>• Communicate effectively with vendors, clients, and internal staff to address inquiries or resolve issues.<br>• Ensure compliance with office policies and procedures while identifying opportunities for process improvements.
We are offering an exciting opportunity for a CAO (Chief Accounting Officer) in Herndon, Virginia. The selected candidate will work within the industry, utilizing their skills in Accounting Functions, Financial Reporting, and Microsoft Excel to perform a range of tasks. <br><br>Responsibilities:<br>• Oversee the overall accounting functions within the organization.<br>• Ensure accurate and efficient financial reporting to aid strategic decision making.<br>• Utilize Microsoft Excel for data analysis and presentation of financial information.<br>• Maintain up-to-date knowledge on financial regulations and standards.<br>• Implement and streamline accounting systems and processes.<br>• Monitor financial performance and report on financial metrics.<br>• Collaborate with executive team members on strategic financial planning.<br>• Ensure compliance with all internal policies and relevant regulations.<br>• Develop plans for financial growth.<br>• Evaluate and manage risk within the organization.
