We are looking for a skilled CCTV Technician to support the installation, service, and performance of video surveillance and security systems in New Braunfels, Texas. This position is ideal for someone who is comfortable working with low-voltage cabling, network-connected devices, and electronic security equipment in the field. The role involves hands-on technical work, problem-solving, and direct interaction with customers to keep systems operating reliably and efficiently.<br><br>Responsibilities:<br>• Install and set up surveillance solutions that include IP and analog cameras, recording hardware, video software, and related security components.<br>• Respond to service requests by identifying faults, repairing system issues, and restoring proper operation for surveillance and access control equipment.<br>• Pull, terminate, organize, and verify low-voltage cabling such as Cat5e, Cat6, fiber, and coax for new installations and upgrades.<br>• Program and connect network-based devices including cameras, switches, routers, and wireless equipment to support secure and dependable system performance.<br>• Complete routine inspections, planned maintenance, and equipment updates to improve reliability and extend system life.<br>• Investigate technical issues involving hardware, software, connectivity, or power and resolve them in a timely manner.<br>• Use blueprints, wiring layouts, and technical documents to guide installation and service work accurately.<br>• Provide basic user instruction on system features and day-to-day operation when customer support is needed.<br>• Keep detailed records of service activity, installation details, and equipment usage while following safety expectations and customer standards.
We are looking for a Restaurant Technology Manager to lead day-to-day technology support and system reliability for a multi-location hospitality organization in Texas. This on-site role is suited for a hands-on IT specialist who can resolve technical issues, partner with business leaders, and keep essential platforms performing effectively across operations. The position also plays an important role in coordinating vendors, strengthening user adoption, and guiding technology enhancements that support the business as it grows.<br><br>Responsibilities:<br>• Oversee the performance and upkeep of hardware, software, and operational technology used across multiple hospitality sites.<br>• Diagnose and resolve issues affecting computers, mobile devices, peripherals, network components, and restaurant-related systems.<br>• Organize device installations, refreshes, repairs, and replacements while maintaining accurate records for asset tracking and lifecycle planning.<br>• Support cloud-based business applications by managing user access, system settings, and day-to-day functionality.<br>• Monitor connections and data flow between core platforms, partnering with providers and internal teams to address disruptions quickly.<br>• Deliver responsive technical assistance to employees, including account setup and removal for new hires and departing staff.<br>• Create clear training materials and support documentation to help users adopt systems confidently and solve common issues independently.<br>• Manage relationships with external technology vendors, including service coordination, license oversight, and review of support agreements.<br>• Contribute to budgeting, cost control, and process improvement efforts by evaluating technology spending and identifying practical efficiencies.<br>• Lead or support rollouts, upgrades, relocations, and expansion-related technology projects, including testing, deployment coordination, and occasional after-hours support when business needs require it.
<p><strong>Technical Support Engineer</strong></p><p>On-site | Austin, TX | Full Time</p><p><br></p><p><strong>Robert Half</strong> is partnering with an Austin-based technology company to hire a Technical Support Engineer. This role will support the organization's technology environment, collaboration platforms, endpoint infrastructure, and workplace technology. It combines hands-on technical support with infrastructure administration, automation, system reliability, and conference room technologies. The ideal candidate is equally comfortable troubleshooting executive support issues, managing workplace technology, improving operational processes, and supporting enterprise systems and cloud platforms.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide exceptional technical support for employees, executives, and key stakeholders.</li><li>Support and maintain endpoint devices, collaboration tools, workplace technology, and core business systems.</li><li>Troubleshoot hardware, software, network, and application issues while driving timely resolution.</li><li>Manage conference room, audio/visual, and video conferencing technologies to ensure a seamless user experience.</li><li>Coordinate hardware deployments, repairs, inventory management, onboarding, and offboarding activities.</li><li>Develop and maintain technical documentation, knowledge base articles, and self-service resources.</li><li>Identify opportunities for automation, process improvement, and operational efficiency.</li><li>Partner with infrastructure, security, and business technology teams on projects and strategic initiatives.</li><li>Participate in on-call support and after-hours maintenance activities as needed.</li></ul><p><br></p>
<p><strong>Technical Support Engineer</strong></p><p>On-site | Austin, TX | Contract-to-Hire</p><p><br></p><p><strong>Robert Half</strong> is partnering with an Austin-based technology company to hire a Technical Support Engineer (contract-to-hire). This role will support the organization's technology environment, collaboration platforms, endpoint infrastructure, and workplace technology. It combines hands-on technical support with infrastructure administration, automation, system reliability, and conference room technologies. The ideal candidate is equally comfortable troubleshooting executive support issues, managing workplace technology, improving operational processes, and supporting enterprise systems and cloud platforms.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide exceptional technical support for employees, executives, and key stakeholders.</li><li>Support and maintain endpoint devices, collaboration tools, workplace technology, and core business systems.</li><li>Troubleshoot hardware, software, network, and application issues while driving timely resolution.</li><li>Manage conference room, audio/visual, and video conferencing technologies to ensure a seamless user experience.</li><li>Coordinate hardware deployments, repairs, inventory management, onboarding, and offboarding activities.</li><li>Develop and maintain technical documentation, knowledge base articles, and self-service resources.</li><li>Identify opportunities for automation, process improvement, and operational efficiency.</li><li>Partner with infrastructure, security, and business technology teams on projects and strategic initiatives.</li><li>Participate in on-call support and after-hours maintenance activities as needed.</li></ul>
We are looking for an Access Control Technician to support the installation, setup, and ongoing performance of electronic entry systems in New Braunfels, Texas. This on-site position focuses on keeping access control equipment operating reliably through hands-on service, system testing, and careful coordination with project teams and site personnel. The ideal candidate brings strong low-voltage technical ability, a safety-first mindset, and the confidence to troubleshoot both hardware and wiring issues in active field environments.<br><br>Responsibilities:<br>• Install and configure access control components such as card readers, control panels, electronic locking devices, and associated low-voltage hardware.<br>• Inspect, test, and troubleshoot system performance to identify faults in equipment, cabling, connections, or software settings.<br>• Perform scheduled maintenance activities to improve reliability and reduce unplanned system downtime.<br>• Read blueprints, wiring diagrams, and technical documents to complete installations and service work accurately.<br>• Work closely with project managers, contractors, and other trades to support progress on construction and occupied job sites.<br>• Document completed work, service findings, testing results, and system changes in a clear and organized manner.<br>• Assist end users with system operation by answering questions and providing basic training on access control functionality.<br>• Support system expansions, equipment replacements, and integrations with related security platforms such as CCTV or other electronic systems.<br>• Follow established job site safety practices and security procedures while handling tools, power sources, and controlled access equipment.