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3 results for Customer Experience Specialist in Austin, TX

HubSpot Implementation Specialist

Austin, TX
onsite
Temporary to Hire
45 - 60 USD / Hourly
HubSpot Implementation SpecialistRemote | Austin, TX | Contract-to-Hire Our client is seeking a HubSpot Implementation Specialist to support and lead a variety of client engagements. In this role, you will play a pivotal part in designing, implementing, and optimizing HubSpot solutions across various business functions. You will partner with stakeholders to translate business needs into practical, scalable CRM solutions. Engagements range from full implementations to enhancements of existing systems. Responsibilities:<ul><li>Serve as a trusted advisor on HubSpot strategy</li><li>Support a mix of engagements with varying timelines and complexity</li><li>Translate business objectives into scalable, maintainable HubSpot solutions</li><li>Deliver clear documentation, walkthroughs, and enablement materials (e.g., Loom videos)</li><li>Lead and support HubSpot implementations, migrations, and system enhancements</li><li>Design and optimize CRM architecture across Marketing, Sales, Service, and Operations</li><li>Build workflows, automation, lifecycle stages, lead routing, and scoring models</li><li>Configure pipelines, properties, permissions, and data structures</li><li>Support integrations and data synchronization with external systems (e.g., Salesforce, APIs, Zapier)</li></ul>
2026-04-30T00:00:00Z

Digital Marketing Specialist

Austin, TX
onsite
Temporary / Contract
27 - 34 USD / Hourly
Digital Marketing SpecialistOn-site | Austin, TX | Contract Our client is seeking a Digital Marketing Specialist to support growth initiatives and audience engagement for a portfolio of online offerings. This role focuses on developing and optimizing digital content across multiple channels to drive awareness, engagement, and conversions. The ideal candidate is both strategic and hands-on. You'll be comfortable creating content while also optimizing it for discoverability across traditional search engines and AI-powered platforms. This role collaborates closely with internal marketing leaders, technical partners, and external vendors to execute data-driven, performance-focused campaigns. Responsibilities:<ul><li>Write and optimize web content to support lead generation and conversion goals</li><li>Translate high-level content strategies and third-party recommendations into executable assets</li><li>Research and apply keyword, topic, and prompt strategies to improve visibility across search engines and AI-driven discovery tools</li><li>Implement on-page optimization best practices (metadata, headers, internal linking, content structure)</li><li>Manage and monitor search performance tools and dashboards</li><li>Build and maintain reporting dashboards to monitor marketing and search performance</li><li>Track metrics such as visibility, traffic, engagement, and conversion impact</li><li>Write and manage multi-step email campaigns across the full customer lifecycle</li><li>Collaborate on audience segmentation and targeting within a marketing automation platform</li><li>Test and optimize subject lines, messaging, and calls to action based on performance data</li><li>Launch, manage, and grow branded social media channels</li><li>Create and curate social content including short-form video, graphics, and copy</li></ul>
2026-05-04T00:00:00Z

Help Desk Specialist

Austin, TX
onsite
Temporary / Contract
21 - 24 USD / Hourly
We are looking for a Help Desk Specialist to support end users in a hybrid role based in Austin, Texas. This Long-term Contract opportunity is ideal for an entry-level candidate who is detail oriented and enjoys solving technical issues, delivering strong customer support, and working across both onsite and remote environments. The position focuses on day-to-day desktop support, ticket resolution, and content updates while helping maintain a smooth experience for employees and visitors. Responsibilities:• Provide first-line technical assistance for end users by resolving common hardware, software, and access-related issues in a timely manner.• Manage incoming support requests through the ticketing system, document troubleshooting steps, and ensure accurate updates through resolution.• Perform password resets and assist users with account access concerns while following established support procedures.• Support Microsoft Office 365 applications by addressing user questions, basic configuration needs, and routine functionality problems.• Deliver a high level of customer service in a public-facing support environment, assisting users both remotely and in person.• Troubleshoot desktop and end-user issues through remote support tools as well as onsite desk-side assistance when needed.• Help with content-related updates and other routine support tasks that contribute to daily operational continuity.
2026-05-04T00:00:00Z