We are looking for a dedicated and detail-oriented individual to join our team as a Sales / Customer Service Support specialist in Austin, Texas. In this long-term contract role, you will play a key part in fostering positive relationships with customers, managing sales territories, and ensuring smooth operations through effective communication and organizational skills. This position offers a dynamic hybrid work environment and comprehensive training to support your success.<br><br>Responsibilities:<br>• Assist in the approval, registration, and management of pricing and coding processes within internal systems.<br>• Provide exceptional customer service through correspondence and support for over 100+ customers.<br>• Collaborate closely with sales managers and team members to oversee assigned sales territories.<br>• Utilize Excel, CRM tools, and other platforms to track shipments, manage billing functions, and maintain accurate records.<br>• Contribute to a team-oriented culture by actively participating in meetings and sharing insights.<br>• Ensure all tasks are completed with attention to detail and adherence to deadlines.<br>• Handle inbound calls and emails, addressing customer inquiries and resolving issues efficiently.<br>• Participate in an 8-12 week training program to gain proficiency in company systems and processes.<br>• Apply time management skills to balance multiple tasks and priorities effectively.<br>• Maintain clear and effective communication with stakeholders while adhering to business casual dress standards.
<p>Our client is in need of a Customer Service Representative to join their team. This position offers an excellent opportunity to provide outstanding support to customers while handling administrative tasks. Ideal candidates will possess strong communication skills, Advanced knowledge of Microsoft Word and Excel and a keen attention to detail, ensuring smooth and accurate operations.</p><p><br></p><p>Responsibilities:</p><p>• Manage customer inquiries via inbound and outbound calls, delivering prompt and detail-oriented responses.</p><p>• Perform accurate data entry tasks to support customer and business needs.</p><p>• Provide quotes and handle administrative duties efficiently to contribute to team goals.</p><p>• Pull renewal letters and ensure timely distribution as part of the customer service process.</p><p>• Utilize advanced skills in Microsoft Word and Excel to complete tasks effectively.</p><p>• Collaborate with team members to resolve customer issues and enhance overall satisfaction.</p><p>• Maintain a high level of attention to detail in all aspects of work.</p><p>• Follow established procedures and guidelines to ensure compliance with company standards.</p>
We are looking for a highly detail-oriented and meticulous Collections Specialist to join our team in Cedar Park, Texas. In this long-term contract role, you will play a key part in managing business-to-business collections while maintaining positive client relationships. This position offers an excellent opportunity to leverage your expertise in accounts receivable and customer service in a dynamic and fast-paced services environment.<br><br>Responsibilities:<br>• Manage business-to-business collections with tact and care to maintain strong client relationships.<br>• Utilize Microsoft Excel to track and organize collection activities, ensuring accuracy and efficiency.<br>• Handle a mix of business and consumer accounts, with a primary focus on corporate clients.<br>• Communicate effectively with clients to resolve outstanding balances while maintaining a high standard of customer service.<br>• Adhere to company policies and procedures to deliver high-pressure collections without compromising quality.<br>• Work collaboratively with internal teams to ensure accurate account information and efficient collections processes.<br>• Gain familiarity with company systems and tools to streamline daily operations.<br>• Provide periodic updates on collection efforts and account statuses to team leads or supervisors.
<p>We are looking for an experienced Collections Specialist to join our team in San Antonio, Texas. This long-term contract position involves managing commercial accounts with receivable balances. The role requires strong negotiation skills, attention to detail, and the ability to provide exceptional customer service while maintaining accurate records and resolving disputes.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily collection activities for a portfolio of commercial accounts, ensuring timely payments and resolving overdue balances.</p><p>• Negotiate and establish payment arrangements with customers, following up regularly to ensure commitments are met.</p><p>• Maintain detailed documentation of actions taken and communications with customers to ensure accurate tracking in the system.</p><p>• Research and reconcile disputed balances, collaborating with internal teams to resolve discrepancies.</p><p>• Provide high-quality customer service by addressing inquiries regarding collections and account status.</p><p>• Work closely with Account Executives and Finance teams to facilitate credits, rebills, or adjustments as needed.</p><p>• Meet or exceed performance metrics and service level agreements with branch locations and other departments.</p><p>• Analyze and reconcile account credit items, updating necessary records and ensuring accuracy.</p><p>• Collaborate with external agencies and teams to resolve outstanding balances effectively.</p>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a Marketing Analytics Specialist<strong> (contract).</strong> In this role, you will be instrumental in transforming marketing data into actionable insights that drive strategic decisions, optimize campaign performance, and improve customer engagement. <strong>This role is on-site in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze marketing performance across channels (paid media, email, social, SEO, etc.) and provide actionable insights.</li><li>Develop and maintain dashboards and reports using tools like Google Analytics, Tableau, and Excel.</li><li>Collaborate with cross-functional teams to define KPIs and measure ROI of marketing initiatives.</li><li>Conduct A/B testing and conversion rate optimization to improve campaign effectiveness.</li><li>Segment audiences and analyze customer behavior to support personalization strategies.</li><li>Present findings and recommendations to stakeholders in a clear, compelling manner.</li><li>Monitor trends and identify opportunities for growth and efficiency.</li></ul><p><br></p>
We are looking for a detail-oriented Office Services Associate to join our team in Austin, Texas. This contract position is ideal for someone who thrives in a fast-paced environment and enjoys delivering exceptional office support services. The role involves handling reprographics, mail services, and other back-office functions, with opportunities to contribute to hospitality, reception, and audio/visual support as needed.<br><br>Responsibilities:<br>• Manage reprographics and mail services, ensuring timely and accurate completion of tasks.<br>• Utilize logs and job tickets to track and prioritize office service requests.<br>• Perform quality assurance checks on completed work to maintain high standards.<br>• Troubleshoot basic equipment issues and ensure machines are stocked with necessary supplies.<br>• Communicate effectively with supervisors and clients to address job or deadline-related concerns.<br>• Handle sensitive and confidential documents with discretion and professionalism.<br>• Maintain organization and attention to detail while working on multiple tasks.<br>• Collaborate with team members to ensure efficient workflow and client satisfaction.<br>• Lift and move materials weighing up to 50 lbs as required.<br>• Adhere to established procedures and company policies while completing office services tasks.
We are looking for a highly skilled Digital Marketing Specialist to join our team in San Antonio, Texas. This Contract-to-permanent position offers a dynamic opportunity to leverage data-driven strategies to enhance marketing performance and drive impactful business growth. The ideal candidate will combine technical expertise in analytics with strategic thinking to optimize multi-channel campaigns and deliver actionable insights.<br><br>Responsibilities:<br>• Develop and maintain marketing measurement frameworks to assess campaign performance across digital and traditional channels.<br>• Analyze complex datasets using tools like Looker Studio, Power BI, and Excel to extract actionable insights.<br>• Implement and refine multi-touch attribution models and predictive analytics to enhance marketing effectiveness.<br>• Build and manage dashboards for tracking advertising data from platforms such as Google Ads and Meta Ads.<br>• Collaborate with cross-functional teams to optimize campaign tracking using Google Analytics and Google Tag Manager.<br>• Conduct A/B testing and statistical analysis to identify opportunities for relationship-deepening strategies.<br>• Support the integration of advanced analytics solutions, including automated reporting systems and data pipeline development.<br>• Provide strategic recommendations based on customer lifecycle analysis and marketing mix modeling.<br>• Ensure accurate data tagging and tracking to enable personalized member experiences.<br>• Stay updated on emerging trends in analytics and marketing technologies to continually improve processes.
<p>Robert Half is seeking a skilled and experienced <strong>Full Charge Bookkeeper</strong> to join our <strong>Full-Time Engagement Professionals (FTEP)</strong> program. As a Full-Time Engagement Professional, you are a permanent employee of Robert Half and will support diverse clients by managing their critical accounting needs and improving operational workflows. This dynamic and rewarding role offers exposure to various industries, enhancing your professional portfolio while enjoying the stability of full-time employment with benefits.</p><p>Key duties and responsibilities include:</p><ul><li><strong>Comprehensive Accounting Management:</strong> Handle all aspects of accounting operations, including accounts payable, accounts receivable, general ledger, bank reconciliations, and payroll processing.</li><li><strong>Financial Reporting:</strong> Prepare and deliver accurate monthly, quarterly, and year-end financial statements in compliance with GAAP.</li><li><strong>Budgetary Oversight:</strong> Assist clients with the creation, monitoring, and analysis of budgets and financial forecasts.</li><li><strong>Tax and Compliance:</strong> Maintain compliance with local, state, and federal financial regulations and tax laws, ensuring client adherence to required standards.</li><li><strong>Audit Preparation:</strong> Provide documentation and support for internal and external audit processes.</li><li><strong>Process Improvement:</strong> Assess current accounting methodologies and recommend efficiency improvements to client workflows.</li><li><strong>Software Utilization:</strong> Work with accounting systems such as QuickBooks, NetSuite, or other ERP platforms to manage and maintain client financial data effectively.</li><li><strong>Client Communication:</strong> Serve as a reliable point of contact (POC) for clients, offering insights and recommendations tailored to their specific needs.</li></ul><p>This is a great opportunity for someone looking to expand their professional experience with new software, industries, and exposes you to diverse business environments, allowing you to develop versatile skills and gain valuable insights into various organizational processes.</p>
