<p>We are looking for a dynamic and customer-focused individual to join our team as a Sales/Customer Service Support Specialist in Austin, Texas. In this contract role, you will play a key part in supporting sales processes, managing client communications, and ensuring the smooth operation of various administrative tasks. The position offers a hybrid work model, allowing two days of remote work per week, and includes a comprehensive training program to set you up for success.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional support to sales managers by managing customer accounts, coordinating shipments, and handling pricing approvals.</p><p>• Maintain clear and precise communication with over 100 customers to build and foster strong relationships.</p><p>• Assist in registering and updating information in company systems and ensure data accuracy.</p><p>• Manage billing functions and ensure timely invoicing and payment processing.</p><p>• Coordinate with internal teams to ensure seamless operations and timely responses to customer inquiries.</p><p>• Utilize CRM systems and other software tools, including Microsoft Excel and SAP, to organize and track data efficiently.</p><p>• Prioritize tasks effectively to meet deadlines and support the team’s overall success.</p><p>• Contribute to a collaborative and team-oriented work environment.</p><p>• Handle multiple tasks simultaneously with a keen attention to detail and accuracy.</p>
We are looking for a dedicated Customer Service Representative to join our team in San Antonio, Texas. This is a contract position where you will play a critical role in scheduling patients for preventative health care screenings. The ideal candidate will thrive in a fast-paced environment and demonstrate exceptional communication skills while working independently after training.<br><br>Responsibilities:<br>• Schedule patients for preventative health care screenings, ensuring accuracy and efficiency.<br>• Handle a minimum of 70-80 calls per day to maintain productivity standards.<br>• Utilize computer systems to track and manage scheduling data effectively.<br>• Collaborate with experienced employees during training and transition to working independently.<br>• Maintain professionalism while managing interruptions and prioritizing tasks.<br>• Apply medical knowledge to assist patients and enhance scheduling processes.<br>• Demonstrate familiarity with healthcare systems, including EMR and TRICARE.<br>• Ensure adherence to business casual dress code while engaging with patients and team members.<br>• Provide excellent customer service to address patient inquiries and concerns.<br>• Follow established protocols and guidelines to meet organizational goals.
The Receptionist serves as the first point of contact for visitors, clients, and employees. This role is responsible for providing excellent customer service, managing front-desk operations, handling incoming calls, and performing various administrative duties to support daily office operations. Greet and welcome visitors in a detail oriented and friendly manner. Answer, screen, and forward phone calls; take and relay messages accurately. Manage the reception area, ensuring it is clean, organized, and presentable at all times. Handle incoming and outgoing mail, deliveries, and courier services. Maintain visitor logs and ensure security protocols are followed. Schedule and coordinate appointments, meetings, and conference rooms. Assist with administrative tasks such as data entry, filing, and maintaining office supplies. Support HR or administrative departments with onboarding, documentation, or event coordination. Handle inquiries from clients, staff, and the public efficiently and courteously. Perform other related duties as assigned by management.
Position summary <br> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. <br> <br> Job qualifications <br> - High school diploma or equivalent. <br> - Minimum 1 year office services experience preferably in a legal banking or large corporate environment. <br> - Skilled in the use of mail phone email digital reprographics and mail equipment. <br> - Familiar with general back office procedures to meet and maintain client satisfaction. <br> - Proven customer service skills are required in order to create maintain and enhance customer relationships. <br> - Good written and verbal communication skills including detail oriented telephone and email etiquette. <br> - Attention to detail with good organizational skills. <br> - Must be able to meet deadlines and complete all projects in a timely manner. <br> - Ability to handle sensitive and/or confidential documents and information. <br> - Able to make independent decisions that conform to business needs and policy. <br> - Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. <br> - Must work well in a team environment. <br> - Must be able to interact effectively with multi-functional and diverse backgrounds. <br> - Ability to work in a fast-paced environment. <br> - Must be self-motivated with positive can-do attitude. <br> <br> Supervision <br> - Number and titles of direct reports if any: n/a <br> - Received: Lead Office Services Associate Supervisor Manager Director <br> <br> Job relationships <br> - Internal: This position works closely with the Office Services team <br> - External: Clients <br> <br> Job duties <br> * denotes an essential function <br> - *Utilize appropriate logs for all office services work. <br> - *Ensure that job tickets are properly filled out before beginning work. <br> - *Perform work in office services primarily reprographics mail and intake functions according to established procedures. <br> - *Follow procedures to run jobs in proper order. <br> - *Communicate with supervisor or client on job or deadline issues. <br> - *Meet contracted deadlines for accepting completing and delivering all work. <br> - *Troubleshoot basic equipment problems. <br> - Be able to lift up to 50 lbs. on a regular basis. <br> - Prioritize workflow. <br> - Performs Quality Assurance on own and work of others. <br> - Load machines with various paper toner supplies. <br> - Answer telephone emails and place service calls when needed. <br> - Interact with clients in person over the phone or electronically. <br> - Adhere to Williams Lea policies in addition to client site policies. <br> - Use equipment and supplies in a cost-efficient manner. <br> <br> Working conditions <br> - Position operates at sites with maximum of 24/7 operations. Individual shift requirements wil...
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a<strong> Social Media Specialist (contract).</strong> In this role, you will partner closely with other creative team members to develop meaningful brand content to share across multiple social channels. <strong>This role is onsite 2-3 days in Austin, TX. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Own social media strategy and content development across multiple channels, including LinkedIn, X, Instagram, TikTok, and YouTube.</li><li>Manage social content scheduling, moderate community interactions, and respond to messaging to create meaningful engagement with the brand.</li><li>Identify tactics that increase reach, subscribers, and engagement across platforms.</li><li>Monitors competitor and outside ecosystem influencers to benchmark engagement and innovation.</li><li>Monitor analytics and performance metrics, providing insights and recommendations to drive engagement and growth.</li><li>Produce compelling written content and partner with brand team on multimedia asset creation that resonates with diverse audiences.</li></ul>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify an<strong> Email Marketing Specialist (contract).</strong> In this role, you will develop, execute, and optimize email marketing campaigns and automation processes. <strong>This role is onsite 3 days per week in Austin, TX.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Create, manage, and optimize email marketing campaigns, including audience segmentation, content creation, A/B testing, and performance tracking.</li><li>Collaborate with cross-functional teams to develop compelling email content that aligns with overall marketing initiatives and brand guidelines.</li><li>Monitor and analyze key email metrics, such as open rates, click-through rates, conversion rates, and deliverability, to identify areas of improvement and optimize campaign performance.</li><li>Manage campaign setup, QA testing, and deployment.</li></ul>
We are looking for an experienced Accounts Payable Specialist to join our team in Austin, Texas, within the dynamic hospitality industry. This Contract to permanent position offers an excellent opportunity to contribute to the efficient management of financial processes, ensuring compliance and accuracy in accounts payable operations. The ideal candidate will thrive in a collaborative environment and bring strong attention to detail to ensure smooth financial transactions.<br><br>Responsibilities:<br>• Manage sales tax processes, including transactions within Avalara and billing systems, ensuring accurate rates and timely filings.<br>• Coordinate tax tracker updates with internal departments and external firms for state, federal, and property tax matters.<br>• Oversee customer reimbursement workflows, including payment processing, subledger reconciliation, and resolving discrepancies.<br>• Process and manage accounts payable transactions with adherence to company policies and accuracy standards.<br>• Verify invoice details such as pricing, quantities, and terms to ensure correctness before processing payments.<br>• Communicate with vendors and customers to resolve payment-related issues and discrepancies efficiently.<br>• Execute weekly and monthly payment runs, maintaining compliance with payment terms and schedules.<br>• Reconcile purchase card transactions and ensure accounts are accurately updated.<br>• Maintain organized records of accounts payable activities and assist in vendor statement reconciliations.<br>• Support internal and external audits by providing required documentation and information as needed.
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a <strong>Sr IT Communications Specialist (contract).</strong> This role is crucial in developing, managing, and delivering clear and engaging communication strategies that align with our organization's IT initiatives. The ideal candidate will bridge the gap between technical teams and stakeholders, ensuring complex IT concepts are translated into accessible and impactful messages. <strong>This role is hybrid in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead internal and external communication strategies for MTS/IT initiatives.</li><li>Develop and deliver clear messaging across newsletters, emails, intranet, and reports.</li><li>Manage and enhance intranet platforms, integrating new tools and features.</li><li>Create and maintain user-friendly content (FAQs, guides, release notes).</li><li>Oversee communication channels and ensure content quality and consistency.</li><li>Partner with stakeholders to align communication strategies with business needs.</li><li>Track engagement metrics and provide insights to improve communication effectiveness.</li><li>Support training and rollout communications for new technologies and system upgrades.</li><li>Draft timely and transparent communications during IT incidents or outages.</li></ul>
We are looking for an experienced Sr. Collections Specialist to join our team on a contract basis in Austin, Texas. This role is ideal for someone with a strong background in B2B collections and managing large portfolios of accounts. You will play a pivotal role in streamlining processes and supporting the collections team during a period of organizational restructuring.<br><br>Responsibilities:<br>• Oversee and manage collections for a large portfolio of business accounts, ensuring timely follow-ups and payments.<br>• Collaborate with the collections team to improve workflows and implement efficient operating procedures.<br>• Analyze aging reports to identify and prioritize overdue accounts for resolution.<br>• Manage accounts receivable processes with a focus on accuracy and compliance.<br>• Utilize Microsoft Excel and Sage Intacct to perform detailed account reconciliations and reporting.<br>• Communicate effectively with clients to resolve payment issues and maintain positive relationships.<br>• Work closely with the Director of Accounting and other stakeholders to align collections efforts with organizational goals.<br>• Support the team in handling a significant volume of contracts and revenue.<br>• Contribute to the development of strategies for reducing outstanding balances and improving cash flow.<br>• Assist in preparing reports and documentation related to collections activities.
We are looking for a meticulous and organized Billing Specialist to join our team in Austin, Texas. In this role, you will oversee various billing functions, ensuring invoices are processed accurately and customer accounts are up-to-date. This position requires strong attention to detail, excellent communication skills, and proficiency in managing financial transactions and records.<br><br>Responsibilities:<br>• Input and update customer information, including rate changes, in the system.<br>• Prepare and distribute invoices on a weekly, semi-monthly, and monthly basis.<br>• Contact customers with courtesy reminders regarding overdue payments.<br>• Monitor and track deadlines for rate adjustments and changes.<br>• Maintain and manage customer contracts efficiently.<br>• Investigate and resolve disputes related to credit card chargebacks.<br>• Process manual credit card transactions promptly and accurately.<br>• Generate journal entries for invoices and ensure proper posting.<br>• Review and finalize daily journal entries to maintain accurate records.<br>• Support the front desk with reservation corrections and other administrative tasks as needed.
<p>We are looking for an experienced SAP Implementation Consultant (RSH) to join our team in San Antonio, Texas. This is a long-term contract position, offering an excellent opportunity to contribute to impactful business solutions. The ideal candidate will play a key role in refining processes, analyzing system gaps, and ensuring smooth implementation of resource scheduling tools.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough gap analyses between the current processes and the proposed resource scheduling system.</p><p>• Collaborate with stakeholders to identify necessary design requirements and customizations for system optimization.</p><p>• Provide detailed support for knowledge transfer initiatives, ensuring team members are equipped to manage the system effectively.</p><p>• Assist in implementing tools to manage scheduling, capacity planning, and workforce allocation.</p><p>• Work closely with the team to streamline dispatch processes for maintenance resources.</p><p>• Analyze and propose solutions for managing manual tasks such as vacation tracking and capacity planning.</p><p>• Facilitate on-site consultations 3-4 days per week during the initial months to ensure proper system integration.</p><p>• Support ongoing system configuration and development to align with organizational needs.</p><p>• Develop and maintain documentation to ensure clarity on system functionalities and processes.</p><p>• Provide expert guidance on workforce management tools, ensuring alignment with organizational goals.</p>
<p>We are seeking a diligent and adaptable Accountant to join our Full-Time Engagement Professional (FTEP) program. This role is ideal for someone eager to develop new skills, learn innovative accounting systems, build strong client relationships, and deliver excellent financial support. The perfect candidate thrives in dynamic environments, demonstrates attention to detail, and supports organizational goals through efficient accounting processes.</p><p>Key responsibilities include account management, financial reporting, reconciliation, month-end and year-end close, budget preparation and financial analysis, tax compliance, inventory and fixed asset management, software and systems expertise, audits, and problem-solving. On a daily basis, this role will handle accounts payable, accounts receivable, payroll, general ledger tasks, and ensure accuracy in financial records. Tasks also include preparing Profit and Loss statements, Balance Sheets, Cash Flow reports, reconciling key accounts like bank accounts and credit cards, managing journal entries, correcting inaccuracies, and overseeing accruals during closing periods.</p><p>In collaboration with teams, you will assist in budget formulation, track variances, and recommend solutions to achieve financial objectives. This role requires working closely with tax accountants for accurate filings and compliance with state and federal regulations. Managing records for inventory, depreciation schedules, and fixed assets is also key.</p><p>Proficiency in accounting software such as QuickBooks, Xero, NetSuite, and Excel is required. Adaptability to new technologies and software is highly valued. The role may involve assisting with audits, providing documentation, resolving discrepancies, and troubleshooting accounting irregularities while identifying areas for improvement.</p><p>Qualifications include 5+ years of accounting or bookkeeping experience (with full-charge duties preferred), a Bachelor’s degree in Accounting, Finance, or equivalent work experience, knowledge of GAAP standards, and strong communication skills. Candidates must have high attention to detail, problem-solving expertise, and the ability to foster client relationships.</p><p>This role suits those who enjoy working autonomously, managing end-to-end accounting processes, and embracing learning opportunities in a progressive and supportive environment. Join our team to grow professionally and contribute to advancing financial management practices.</p>
Responsible for being the Technical Lead for new product development of mechanical and electro-mechanical products, which includes driving and supporting the team through our phase gate product development process.<br><br>Lead design analysis (FEA, CFD), design reviews, DFMEAs, PFMEAs, and DFM reviews.<br><br>Act as product expert, working closely with internal cross functional team (supply chain, manufacturing engineering, sales, and quality) to develop new and support existing products.<br><br>Interact externally with both customers and suppliers on technical topics.<br><br>Work closely with Program Manager to estimate product cost and development timeline.<br><br>Develop and write design validation test specifications, working closely with the test lab to make sure products are properly validated.<br><br>Mentor and train junior engineers and drafters to assist in developing a strong, consistent engineering organization. <br><br>Education & Experience<br><br>Minimum of five (5) years of relevant experience<br>Bachelor’s degree in Mechanical Engineering or related field<br>MS in Mechanical Engineering (preferred)<br>Requirements<br><br>Proficient in 3D mechanical design (SolidWorks preferred)<br>Proficient in one or more analysis tools (FEA, CFD, Tolerance stack)<br>Excellent oral and written communication skills<br>Attention to detail<br>Understand and apply GD& T standards<br>Ability to work in a fast-paced and challenging environment<br>Injection molding/die casting processes and design practices<br>Seal design<br>Knowledge of CSA Class1, Div 2 and UL (preferred)
