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2 results for Crm Business Analyst in Austin, TX
- San Antonio, TX
- onsite
- Temporary / Contract
- 33.25 - 38.50 USD / Hourly
- We are looking for a Business Analyst to support incident operations for live business systems in San Antonio, Texas. This Long-term Contract position is suited for a hands-on, detail-oriented individual who can assess production issues, coordinate response efforts, and help drive timely resolution in fast-moving environments. The role works closely with technical and operational partners to improve incident handling, strengthen documentation, and contribute to post-incident review activities.<br><br>Responsibilities:<br>• Evaluate incoming incidents, determine business impact and urgency, and assign the appropriate priority level for response.<br>• Partner with Engineering, Product, Support, and Operations teams to keep issue response aligned and moving toward resolution.<br>• Monitor incidents from initial identification through closure, ensuring updates, ownership, and follow-up actions remain on track.<br>• Review recurring production issues to identify patterns, operational risks, and opportunities for stronger controls.<br>• Contribute to root cause investigations and help document findings, corrective actions, and lessons learned after incidents are resolved.<br>• Maintain accurate incident records, timelines, and supporting documentation to preserve workflow quality and audit readiness.<br>• Drive clear accountability across teams by confirming next steps, escalating blockers, and keeping stakeholders informed during active issues.<br>• Use operational data such as logs, metrics, and alerts to support analysis and improve incident response effectiveness.
- 2026-05-08T15:33:42Z
- New Braunfels, TX
- onsite
- Permanent / Full Time
- 72000.00 - 100000.00 USD / Yearly
- We are looking for an experienced Business Intelligence (BI) Analyst to support data reporting, analytics, and insight generation for the organization in New Braunfels, Texas. This position is suited for someone who can turn complex business data into clear, practical reporting solutions while working closely with technical and non-technical stakeholders. The ideal candidate brings strong analytical thinking, sound technical knowledge, and the ability to communicate findings in a way that supports informed business decisions.<br><br>Responsibilities:<br>• Design, build, and maintain business intelligence solutions that convert operational data into meaningful dashboards, reports, and performance metrics.<br>• Develop and optimize data models, queries, and reporting structures using Microsoft SQL technologies, including stored procedures and related database objects.<br>• Create and enhance Power BI dashboards and visualizations that help business users monitor trends, measure outcomes, and identify opportunities for improvement.<br>• Support ETL processes by preparing, transforming, and validating data from multiple sources to ensure reliable reporting and analysis.<br>• Investigate reporting issues, troubleshoot data inconsistencies, and resolve technical problems affecting analytics tools and data delivery.<br>• Partner with cross-functional teams to gather reporting needs, translate business goals into technical solutions, and present information in a clear, user-friendly format.<br>• Produce training materials and end-user documentation to improve adoption and effective use of BI tools and technical systems.<br>• Research emerging tools, technologies, and software options to strengthen reporting capabilities and improve overall business intelligence practices.
- 2026-05-20T16:58:44Z