Create wireframes and mockups to present concepts and gather feedback before development<br>Build, style, and maintain pages using HTML, CSS, and JavaScript, ensuring code quality and consistency<br>Ensure accessibility and responsiveness, keeping all content mobile-friendly and compliant with best practices<br>Integrate and maintain Rock RMS content, ensuring events, groups, forms, and workflows remain accurate and up to date<br>Develop and embed forms and workflows within Rock RMS, including confirmations, notifications, and follow-up actions<br>Monitor and analyze web performance through GA4 and Tag Manager, providing insights and reporting as needed.<br>Test and troubleshoot web pages across browsers, devices, and environments; escalate complex technical issues to IT when necessary<br>Collaborate closely with ministry leaders and the Communications & Marketing Team to provide timely and effective digital support<br>Stay informed on trends and best practices in web development, digital communication, and ministry technology<br>Communicate clearly and adaptively, responding to a variety of ministry needs with flexibility and a solutions-oriented mindset<br>Other duties as assigned by the Communications Manager<br>COMPETENCIES<br><br>Design Expertise – Ability to storyboard, wireframe, and create clean, user-centered digital layouts<br>Front-End Development – Strong proficiency in HTML, CSS, and JavaScript, with the ability to build responsive and accessible pages<br>Technical Knowledge – Familiar with frameworks such as Bootstrap, version control using Git, and integrating APIs/JSON for dynamic content<br>Analytics & Optimization – Experience setting up GA4 and Tag Manager to track engagement and improve performance<br>Rock RMS Experience – Working knowledge of Rock RMS preferred; bonus skills include Lava templating, SQL, or C#<br>UX/UI & Accessibility – Understanding of user experience, web accessibility standards (WCAG), and SEO best practices<br>Creative Tools – Proficiency with design platforms such as Figma or Adobe Creative Suite<br>Project Management – Strong attention to detail, with the ability to balance multiple priorities in a fast-paced environment<br>Collaboration & Communication – Team-oriented, clear communicator, with a heart for ministry and a desire to serve others through technology<br>Proficiency with digital communication tools, including social media platforms, content management systems, Google Workspace, and presentation software<br>Ability to learn and adapt quickly to new technologies and ministry tools<br>Ability to adapt flexibly to a variety of ministry and organizational needs<br>Strong project management skills, including the ability to manage multiple projects simultaneously<br>Clear, professional written and verbal communication skills with the ability to explain technical concepts to non-technical staff and volunteers<br>Strong interpersonal and collaboration skills, with the ability to build positive relationships across ministries<br>Energetic, motivated, and able to respond calmly and professionally to emergent or stressful situations
Provide Level 1 technical support for our HQ and bakeries, solving issues with a smile<br>Manage user accounts, group permissions, and security policies to keep our systems secure and organized<br>Support laptops, iPads, and antivirus tools so the tech behind our cupcakes stays sweet<br>Maintain and update online ordering and kiosk platforms—adjust hours, create coupons, and manage item availability<br>Keep our Shopify site current with promotions, launches, and upsell opportunities<br>Help our website shine by implementing SEO best practices and keeping content fresh and optimized<br>Ensure business listings like Google and Yelp are always accurate and up-to-date<br>Troubleshoot website issues and manage backend integrations to support digital marketing<br>Collaborate on monthly marketing manuals and ensure the details are spot on<br>Be the translator between IT and Marketing—making sure systems, tools, and third-party platforms play nicely together<br>Manage menu updates with white glove vendors<br>Become the go-to expert for the tech systems we rely on every day<br>Help with other duties, as needed.
We are looking for a skilled Technical Engineer to join our team on a contract basis in San Antonio, Texas. In this role, you will focus on creating interactive dashboards, integrating tools, and managing social media strategies to enhance our digital presence. This position offers the opportunity to work with innovative technologies and contribute to impactful client projects.<br><br>Responsibilities:<br>• Develop and design interactive dashboards using Looker Studio to provide actionable insights.<br>• Implement integrations using Zapier to streamline workflows and optimize operations.<br>• Manage and enhance social media pages for the organization and clients, ensuring engaging and consistent content.<br>• Create in-house messaging for videos and social media campaigns, leveraging specific tools and platforms.<br>• Utilize video creation tools such as Synthesia.io and Pictory to produce explainer videos and promotional content.<br>• Provide training and guidance on video and social media tools to team members and clients.<br>• Collaborate with stakeholders to deliver blueprints for technical solutions and digital strategies.<br>• Ensure the seamless use of Google Apps, Google Sheets, and other productivity tools in daily operations.<br>• Maintain organized project documentation and workflows using Notion AI.<br>• Stay up-to-date with industry trends to continuously improve processes and solutions.
We are looking for a highly skilled Digital Marketing Specialist to join our team in San Antonio, Texas. This Contract-to-permanent position offers a dynamic opportunity to leverage data-driven strategies to enhance marketing performance and drive impactful business growth. The ideal candidate will combine technical expertise in analytics with strategic thinking to optimize multi-channel campaigns and deliver actionable insights.<br><br>Responsibilities:<br>• Develop and maintain marketing measurement frameworks to assess campaign performance across digital and traditional channels.<br>• Analyze complex datasets using tools like Looker Studio, Power BI, and Excel to extract actionable insights.<br>• Implement and refine multi-touch attribution models and predictive analytics to enhance marketing effectiveness.<br>• Build and manage dashboards for tracking advertising data from platforms such as Google Ads and Meta Ads.<br>• Collaborate with cross-functional teams to optimize campaign tracking using Google Analytics and Google Tag Manager.<br>• Conduct A/B testing and statistical analysis to identify opportunities for relationship-deepening strategies.<br>• Support the integration of advanced analytics solutions, including automated reporting systems and data pipeline development.<br>• Provide strategic recommendations based on customer lifecycle analysis and marketing mix modeling.<br>• Ensure accurate data tagging and tracking to enable personalized member experiences.<br>• Stay updated on emerging trends in analytics and marketing technologies to continually improve processes.
