We are looking for an experienced Systems Analyst to join our team in San Antonio, Texas. This role will focus on managing and enhancing marketing system activities, technical integrations, and vendor relationships within the payments and petroleum industry. The ideal candidate will possess strong analytical skills and technical expertise to ensure efficient operations and drive improvements across various systems.<br><br>Responsibilities:<br>• Serve as a subject matter expert for all marketing system activities related to payment and petroleum technology.<br>• Monitor industry advancements and provide recommendations to align systems with evolving standards.<br>• Collaborate with vendors, internal teams, and field operations to optimize technology operations.<br>• Manage technical integrations with card processors, loyalty partners, and network partners.<br>• Analyze vendor performance data to identify trends, improvement opportunities, and contribute to strategic analysis.<br>• Support the implementation of system migrations, software updates, and changes impacting site systems.<br>• Maintain and update technical specifications documents to ensure accurate configurations.<br>• Oversee bug tracking and resolution with third-party vendors, ensuring timely fixes and progress.<br>• Conduct user acceptance testing for software updates and work with vendors to address issues.<br>• Develop and review concepts and procedures for compliance, security, and training initiatives.
Lead cross-functional projects using advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities<br>Create and document routine processes around data (mining, dictionary, etc.)<br>Completes the gathering and cleaning processes for data from various sources, ensuring data quality and integrity<br>Build, develop and maintain data models, reporting systems, data automation systems, dashboards and performance metrics support that support key business decisions<br>Uses statistical methods and techniques to help identify patterns, trends, correclations and anomalies of bank data<br>Examine, interpret and report results of analytical initiatives to stakeholders in leadership, technology, sales, marketing and product teams<br>Lead the strategic design and maintenance of intelligence systems, reporting platforms, and other enhancements required to gather and analyze bank and portfolio data<br>Collaborate with other data engineers and IT professionals to optimize data collection, storage, and retrieval processes<br>Helps identify KPIs and develops metrics to track and measure bank performance<br>Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy, and ensures adherence by the respective department personnel<br>Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations, and ensures adherence by the respective department personnel<br>Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML, and ensures adherence by the respective department personnel<br>Qualifications<br>QUALIFICATIONS<br><br>These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.<br><br>• Bachelor’s degree from an accredited college or university in computer science, statistics, or data management<br>• Minimum of 5 years of experience in an analytical role including querying relational databases and advanced reporting methodologies<br>• Able to articulate complex concepts while tailoring the message to different audiences including senior leadership, technical teams, and member support teams<br>• Strong problem solving and ability to resolve complex issues with minimal direction<br>• Ability to leverage key performance metrics and data to provide insights and make strategic business recommendations<br>• Proficiency with SQL, Python and visual reporting tools (such as MS Power BI or Tableau)<br>• Some Knowledge of financial institution regulations including Reg Z, Reg. B, Truth in Lending, FCRA, FACTA and MLA<br>• Excellent verbal and written communication skills; able to express ideas concisely and logically<br>• Ability to meet deadlines, work in a fast-paced environment, and perform a variety of tasks with numerous interruptions<br>• Advanced knowledge of Microsoft Office Suite<br>• Ability to sit in front of a computer screen for long periods of time, which may cause visual strain<br>• Bilingual in English and Spanish is desired
<p><br></p><p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a Sr. Business Intelligence Developer<strong> (contract).</strong> In this role you will be responsible for developing enterprise-grade analytics solutions, mentoring junior team members, and partnering closely with business stakeholders to deliver strategic reporting aligned with corporate goals. You will drive the modernization of BI practices, influence data architecture decisions, and be a key contributor in advancing the company’s analytical maturity toward predictive and prescriptive analytics. <strong>This role is on-site in Austin, Tx. You must currently live in Texas.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the design and implementation of scalable, maintainable BI solutions using modern tools such as Tableau, Power BI, and Looker to enable data-driven decision-making across the enterprise. </li><li>Partner with data engineering and governance teams to ensure high data quality, security, and stewardship standards are embedded into all reporting solutions. </li><li>Serve as a strategic analytics partner to business leaders across departments, translating complex business needs into effective metrics, KPIs, and actionable dashboards. </li><li>Mentor entry-level BI developers, conduct code reviews, and promote best practices in dashboard design, performance optimization, and data storytelling. </li><li>Apply advanced analytical logic, including window functions, LOD expressions, dynamic date aggregations, and time-series analysis to meet business reporting requirements. </li><li>Architect and optimize certified datasets and semantic layers to promote consistent self-service analytics across teams. </li><li>Contribute to strategic tool evaluations and drive the adoption of embedded analytics, AI-assisted insights, and natural language querying capabilities. </li><li>Champion data literacy initiatives and support the business's self-sufficiency with data tools and insights. </li><li>Participate actively in the full development lifecycle of BI products, including requirements gathering, design, development, testing, deployment, and documentation. </li><li>Lead or contribute to establishing BI standards and governance processes across the analytics stack. </li></ul><p><br></p>
<p>We are looking for a skilled and detail-oriented Field Marketing specialist to join our team in Austin, Texas. This long-term contract position involves planning and executing demand generation programs to drive sales pipeline growth and revenue for the Field Sales organization. The ideal candidate will possess a strong ability to manage marketing initiatives, track lead flow, and analyze metrics to measure program success.</p><p><br></p><p>The Field Marketing Specialist is responsible for planning, executing, and measuring demand generation marketing programs to grow the sales pipeline and revenue for the Field Sales organization. This role includes:</p><ul><li>Providing onsite execution support for marketing programs.</li><li>Tracking lead flow to ensure timely follow-up by Sales channels with event attendees and campaign responders.</li><li>Creating and managing program budgets.</li><li>Measuring ROI through metrics analysis and reporting.</li></ul><p>The ideal candidate has a proven track record in executing multi-faceted event programs, possesses excellent interpersonal skills, and understands the principles of sales, business, revenue, and pipeline management. Most importantly, they embody a <strong>Customer First Mindset</strong>.</p><p><br></p><p><strong>Core Responsibilities</strong></p><ul><li>Collaborate with campaign managers, sales teams, and operations to optimize demand generation efforts.</li><li>Execute marketing campaigns and events with precision and strategic alignment.</li><li>Analyze performance metrics to assess campaign effectiveness and ROI.</li><li>Ensure seamless coordination among internal and external stakeholders</li></ul>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a Marketing Analytics Specialist<strong> (contract).</strong> In this role, you will be instrumental in transforming marketing data into actionable insights that drive strategic decisions, optimize campaign performance, and improve customer engagement. <strong>This role is on-site in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze marketing performance across channels (paid media, email, social, SEO, etc.) and provide actionable insights.</li><li>Develop and maintain dashboards and reports using tools like Google Analytics, Tableau, and Excel.</li><li>Collaborate with cross-functional teams to define KPIs and measure ROI of marketing initiatives.</li><li>Conduct A/B testing and conversion rate optimization to improve campaign effectiveness.</li><li>Segment audiences and analyze customer behavior to support personalization strategies.</li><li>Present findings and recommendations to stakeholders in a clear, compelling manner.</li><li>Monitor trends and identify opportunities for growth and efficiency.</li></ul><p><br></p>
<p>Key Responsibilities</p><p>End-User Support & IT Operations:</p><p>● Deliver level 2/3 technical support for Windows, Mac, and Linux systems, both in-person and remotely.</p><p>● Manage endpoint protection, patching, software deployment, and asset lifecycle across the organization.</p><p>● Lead the procurement and inventory management of hardware/software assets.</p><p>● Enforce IT policies related to data security, access control, and compliance standards.</p><p>Infrastructure & Network Administration</p><p>● Ensure high availability and performance of wired and wireless networks across all U.S. sites.</p><p>● Manage and monitor firewalls, routers, switches, VPNs, and failover systems.</p><p>● Support modernization of infrastructure through cloud adoption, automation, and improved scalability.</p><p>Cloud Services & System Administration:</p><p>● Administer Google Workspace and/or Microsoft 365 for identity, collaboration, email, and data storage.</p><p>● Implement and manage IAM/IDP tools such as Azure AD, Okta, JumpCloud, and Google Identity.</p><p>● Own backup, disaster recovery, and business continuity operations using platforms like Spanning or equivalent.</p><p>Enterprise Applications & SaaS Integration:</p><p>● Manage administrative access, integrations, and provisioning for SaaS platforms (Jira, Zendesk,</p><p>NetSuite, Salesforce, Wrike, Zuper, RingCentral, etc.).</p><p>● Configure and enforce RBAC, SAML/SSO, 2FA, and conditional access policies.</p><p>● Provide backend support for communication and productivity tools (Zoom, Adobe Admin Console, RingCentral).</p><p>Automation & Documentation:</p><p>● Create and maintain automation scripts (PowerShell, Bash) for provisioning, reporting, and support tasks.</p><p>● Support and optimize RMM tools to improve IT service efficiency and responsiveness.</p><p>● Maintain comprehensive documentation including SOPs, KBs, system diagrams, and change logs in line with ITSM principles.</p><p>POSITION QUALIFICATIONS</p><p>Required:</p><p>● 5–8 years of hands-on IT support experience, including direct desktop and user support.</p><p>● 3–5 years of experience managing network infrastructure (routers, switches, firewalls, WiFi).</p><p>● Strong system administration experience with Google Workspace and/or Microsoft 365.</p><p>● Proficiency in endpoint protection, MDM solutions (Intune, JAMF, Google MDM), and asset tracking.</p><p>● Experience with IAM/IDP platforms and SSO configurations.</p><p>● Solid scripting skills (PowerShell, Bash) and a strong automation mindset.</p>
We are looking for a dynamic Director of Product Management to lead the development and execution of innovative product strategies for our B2B SaaS platform. This leadership role requires a strategic thinker with hands-on experience in product lifecycle management and the ability to collaborate across departments to drive impactful solutions. Based in San Antonio, Texas, this position offers an opportunity to shape the future of our offerings while ensuring alignment with company goals and customer needs.<br><br>Responsibilities:<br>• Define and manage product roadmaps in collaboration with executive leadership to align with corporate goals.<br>• Conduct market research and competitive analysis to identify opportunities and address gaps.<br>• Lead cross-functional teams to execute product strategies and deliver high-quality solutions.<br>• Create detailed product specifications, including features, epics, and technical user stories, for development teams.<br>• Drive integration of third-party services and build strategic partner networks.<br>• Utilize data and analytics to inform product decisions and optimize performance.<br>• Develop technical documentation to support stakeholders and ensure clarity in product delivery.<br>• Engage with users to gather insights, address pain points, and refine product designs.<br>• Oversee sprint planning and manage iterative product development cycles.<br>• Collaborate with marketing and customer success teams to articulate feature benefits and execute go-to-market strategies.
