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147 results for Pc Technician in Augusta, GA

Help Desk/Desktop Support Analyst

Madison, WI
onsite
Temporary / Contract
21.38 - 24.75 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Madison, Wisconsin. In this part-time role, you will work onsite three days a week, providing essential technical support to end users. This is a long-term contract position offering an excellent opportunity to showcase your troubleshooting and customer service abilities. Responsibilities: • Provide hands-on support for desktop and help desk operations, ensuring timely resolution of technical issues. • Diagnose and troubleshoot hardware and software problems, including Microsoft Windows 10-related issues. • Manage user accounts and permissions using Active Directory. • Address and resolve service desk tickets in an efficient and detail-oriented manner. • Deliver superior customer service by assisting end users with their IT needs and concerns. • Install, configure, and maintain computer hardware and peripherals. • Collaborate with team members to resolve complex technical challenges. • Document technical solutions and processes for future reference. • Support end users in navigating various systems and tools effectively. • Ensure all tasks are completed in compliance with company policies and IT standards.
2026-04-24T14:04:38Z

IT Operations Support Specialist

Coconut Creek, FL
onsite
Temporary to Hire
- USD / Hourly
We are looking for an experienced IT Operations Support Specialist to join our team in Coconut Creek, Florida. This is a Contract to permanent position, offering an excellent opportunity to contribute to the operational efficiency of a government organization. In this role, you will be responsible for maintaining and troubleshooting IT systems, ensuring seamless performance, and supporting both hardware and software needs. Responsibilities:• Monitor system performance, identify issues, and resolve network and system failures effectively.• Troubleshoot and address complex inquiries or complaints related to IT operations.• Coordinate with vendors for hardware and software maintenance and consult with technical support teams to resolve application issues.• Create and manage user accounts for software and network applications across the organization.• Deploy and configure new hardware and software technologies to meet operational requirements.• Maintain accurate inventory records for hardware, software, and technology resources, reallocating as necessary.• Prepare and update documentation for systems, equipment, and installations to ensure compliance with operational standards.• Train end-users on technology systems and processes to improve efficiency and adoption.• Provide on-call support during off-hours, including nights, weekends, and holidays, as needed.
2026-04-09T15:14:06Z

System Administrator

Columbus, OH
onsite
Permanent / Full Time
90000.00 - 110000.00 USD / Yearly
We are looking for an experienced System Administrator to oversee the seamless operation and maintenance of our organization's computer systems and networks. This role involves managing the infrastructure to support business objectives, ensuring compliance with industry standards, and delivering exceptional customer service. Requires hands-on expertise in system configuration, troubleshooting, and optimization. Responsibilities:• Monitor daily system and network operations to ensure security, reliability, and high performance, including providing on-call support for 24/7 operations.• Implement, maintain, and optimize local and wide area networks to meet organizational needs.• Configure, troubleshoot, and repair network hardware such as routers, switches, hubs, and UPS devices.• Address and resolve network access issues and ensure uninterrupted connectivity.• Perform system upgrades, improvements, and regular maintenance to enhance efficiency.• Set up and manage servers, including configuration and integration into the network.• Administer end-user accounts, permissions, and access controls to ensure secure operations.• Conduct regular system backups and recovery processes to safeguard organizational data.• Collaborate with other IT staff and provide backup support as needed for seamless operations.
2026-04-22T15:33:44Z

Systems Administrator

Bethany, OK
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
AI Operations Analyst / Systems AdministratorOverviewOur client is an MSP/MSSP that recently launched an AI consulting practice. We are looking for a hands‑on technologist who will primarily support day‑to‑day managed services operations while also working closely with the Chief AI Director to support AI initiatives as the practice continues to evolve.This role is well suited for a systems administrator or senior support professional who enjoys operational work, is comfortable supporting multiple clients, and actively uses AI tools to analyze, document, and improve technical workflows.Key ResponsibilitiesOperations & Client Support<ul><li>Provide Tier 2–3 support for managed services clients, including remote support and project-based work</li><li>Own helpdesk tickets from escalation through resolution</li><li>Support onboarding, migrations, and infrastructure projects for new and existing clients</li><li>Administer and support environments that may include:</li><li>Windows, Active Directory, Microsoft 365, Azure</li><li>Endpoint management, identity, and security tooling common in MSP/MSSP environments</li><li>Create and maintain clear technical documentation and operational processes</li></ul>AI & Data Support<ul><li>Work under the guidance of the Chief AI Director to support AI consulting initiatives</li><li>Assist with:</li><li>Data collection, preparation, and organization for AI use cases</li><li>Development and maintenance of documentation, prompts, and internal workflows</li><li>Testing and validation of AI tools and solutions</li><li>Apply AI tools to improve operational efficiency, documentation quality, and analysis</li><li>Help translate business and technical requirements into structured inputs for AI solutions</li></ul>
2026-04-24T19:34:06Z

Help Desk/Desktop Support Analyst

Doral, FL
onsite
Temporary / Contract
22.80 - 26.40 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical assistance for employees in Doral, Florida. This Long-term Contract position focuses on supporting day-to-day desktop operations, resolving user issues efficiently, and maintaining a stable Microsoft Windows 10 environment. The ideal candidate brings strong troubleshooting ability, clear communication, and a service-oriented approach to end-user support. Responsibilities: • Provide first- and second-level technical support for end users, addressing issues related to hardware, software, and network connectivity in a Windows 10 environment. • Manage Active Directory tasks such as creating and updating user accounts, resetting passwords, adjusting permissions, and applying group policy changes. • Diagnose and resolve problems affecting desktops, laptops, printers, mobile devices, and commonly used business applications. • Respond to and track support requests through a service desk platform, ensuring accurate documentation and timely follow-up on each ticket. • Set up, configure, and maintain workstations, peripheral devices, and endpoint protection tools to support daily business operations. • Communicate clearly with users throughout the support process, delivering a positive service experience while escalating more complex issues when appropriate.
2026-04-24T20:23:44Z

IT Support Tier II or III

Beavercreek, OH
onsite
Permanent / Full Time
50000.00 - 70000.00 USD / Yearly
We are looking for an experienced IT Support Tier II or III to provide hands-on technical support for business clients in Beavercreek, Ohio. This role combines desk-side assistance, remote troubleshooting, and infrastructure support across Microsoft environments, end-user devices, and core network systems. The ideal candidate brings strong customer service skills, solid technical judgment, and the ability to manage issues efficiently in a fast-paced, team-oriented setting. Responsibilities:• Deliver remote and on-site technical support for desktop systems, user accounts, software issues, and everyday IT service requests for clients in Beavercreek, Ohio.• Set up, maintain, and troubleshoot Windows-based server environments while supporting core services such as directory management and policy administration.• Administer Microsoft 365 platforms, including email, file collaboration, device management, and cloud-based user services.• Deploy, configure, and support Windows 11 workstations, laptops, and connected peripherals to ensure reliable end-user performance.• Monitor and maintain backup and recovery solutions to help protect business data and support restoration needs when required.• Install and support network infrastructure such as firewalls, switches, wireless access points, and routing equipment across client environments.• Keep service records, system configurations, and technical documentation accurate and up to date for ongoing support and continuity.• Participate in a rotating after-hours support schedule, providing periodic on-call assistance as needed.
2026-04-21T15:23:45Z

Help Desk/Desktop Support Analyst

Bedford, MA
onsite
Temporary / Contract
27.71 - 32.09 USD / Hourly
Position Purpose: The Help Desk Support Specialist will provide Tier 1–2 technical support across the organization. The ideal candidate has strong troubleshooting abilities, excellent communication skills, and a proven track record of delivering high-quality end-user support in a fast-paced environment. This position will report into Manager, Help Desk. Key Responsibilities: · Provide Tier 1 and Tier 2 support for hardware, software, mobile devices, and network issues. · Troubleshoot and resolve Windows and Microsoft 365 issues, including Teams, Outlook, OneDrive, SharePoint, and the Microsoft Office Suite (Excel, PowerPoint, Word). · Support onboarding/offboarding processes: account provisioning, laptop setup, access permissions, and software installation. · Monitor and respond to tickets via the help desk system within established SLAs. · Assist with VPN, MFA, and SSO issues. · Administer user accounts in Active Directory, Azure AD, and Microsoft 365 admin center. · Perform routine system maintenance, updates, and security compliance checks. · Support conference room video conferencing devices and systems (e.g., Teams Rooms, Neat, Zoom). · Follow IT asset management procedures, tracking hardware inventory and lifecycle replacement. · Provide clear, friendly, and effective communication to users at all technical levels. · Document troubleshooting steps, resolutions, and knowledge-base articles. Required Skills & Experience: · 3+ years of experience in an IT help desk or technical support role. · Strong understanding of Windows 10/11, macOS, Microsoft 365, and common enterprise applications. · Experience with Active Directory, Azure AD, MFA, and identity management. · Familiarity with ticketing systems (ServiceNow, Jira, Zendesk, etc.). · Solid knowledge of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi). · Strong customer service mindset and ability to multitask. · Excellent communication and interpersonal skills. · Ability to work independently and as part of a team. · Problem-solving mindset with attention to detail. · Strong organizational skills and ability to prioritize work. · Experience supporting Teams Rooms or enterprise A/V equipment, compTIA A+, Network+, or Microsoft certifications, basic scripting knowledge (PowerShell) and familiarity with cybersecurity best practices and incident reporting is preferred.
2026-04-03T19:33:45Z

Network Manager

Jacksonville, FL
onsite
Permanent / Full Time
74000.00 - 118000.00 USD / Yearly
We are looking for an experienced Network Manager to lead technical operations and team performance in Jacksonville, Florida. This role blends hands-on engineering oversight with people leadership, cross-functional coordination, and customer-facing communication to ensure projects are delivered on time, within budget, and to required quality standards. The ideal candidate brings strong design knowledge, management experience, and the ability to improve processes across engineering, manufacturing, and support functions. Responsibilities: • Direct engineering and technical activities from initial concept through final delivery, ensuring schedules, budgets, and quality expectations are achieved. • Plan team capacity, assess resource needs, and adjust assignments to support shifting project demands and priorities. • Lead employee performance management by contributing to hiring decisions, conducting evaluations, and addressing development or performance issues when needed. • Partner with program leadership to establish project timelines, cost targets, and measurable execution plans. • Introduce and refine operational processes that strengthen efficiency, consistency, and overall productivity across the department. • Support enhancements to product data workflows, configuration control practices, and formal change review activities. • Collaborate with quality, procurement, manufacturing, and proposal teams to align technical work with broader business and production goals. • Provide regular progress updates to senior leadership and serve as a point of contact for customer communication when required. • Verify that designs satisfy technical requirements, applicable standards, and performance expectations for reliability and safety. • Mentor technicians and mechanics while working closely with production teams on tooling, fabrication methods, assembly improvements, and equipment selection.
2026-04-22T15:13:51Z

IT Network Manager

Lafayette, LA
onsite
Permanent / Full Time
110000.00 - 140000.00 USD / Yearly
Robert Half is partnering with a growing organization in Lafayette seeking a hands-on IT Manager with strong experience in Cisco network technologies and technical team leadership. This role is fully onsite and ideal for someone who thrives in a fast‑paced environment, has a deep understanding of enterprise-level networking, and is ready to lead an infrastructure team to the next level of operational excellence. Key Responsibilities<ul><li>Lead and mentor a team of network and systems technicians/engineers.</li><li>Oversee daily IT operations with a focus on Cisco routing, switching, wireless, and security technologies.</li><li>Architect, implement, and maintain core network infrastructure.</li><li>Manage projects related to upgrades, expansions, and system improvements.</li><li>Ensure network reliability, uptime, and best‑practice configurations.</li><li>Collaborate with leadership to align technology with business objectives.</li><li>Maintain documentation, standards, and operational processes.</li><li>Manage vendor relationships, procurement, and budgeting for the IT department.</li></ul> Preferred Qualifications<ul><li>Cisco certifications (CCNA, CCNP, etc.).</li><li>Experience managing hybrid or enterprise environments.</li><li>Background in ITIL, change management, or formalized support processes.</li><li>Ability to lead infrastructure modernization initiatives.</li></ul> What’s in It for You<ul><li>Competitive full-time salary</li><li>Excellent benefits package</li><li>Opportunity to lead a high-impact technology team</li><li>Stable organization with strong career growth potential</li><li>Fully onsite environment with strong collaboration and visibility</li></ul>
2026-04-03T13:43:47Z

IT Manager

Bluffton, SC
onsite
Permanent / Full Time
100000.00 - 125000.00 USD / Yearly
We are looking for an experienced IT Manager to oversee and optimize the technology infrastructure of our retail operations in Bluffton, South Carolina. The ideal candidate will possess strong leadership capabilities and technical expertise to ensure seamless functionality and security across systems. This role requires a proactive individual who can manage and enhance IT processes, troubleshoot issues, and implement effective solutions. Responsibilities: • Manage and maintain Active Directory to ensure proper user access and system security. • Oversee backup technologies to safeguard data integrity and enable recovery in case of system failures. • Administer and troubleshoot Cisco technologies, including network equipment and configurations. • Supervise the installation, maintenance, and repair of computer hardware to support business operations. • Implement and oversee configuration management to streamline IT workflows and maintain system consistency. • Monitor system performance and proactively address issues to minimize downtime. • Collaborate with other departments to identify technology needs and provide solutions. • Develop and enforce IT policies and procedures to ensure compliance and operational efficiency. • Provide training and support to staff on IT systems and processes. • Research and recommend new technologies to improve overall business performance.
2026-04-01T16:53:46Z

Help Desk/Desktop Support Analyst

Turtle Creek, PA
onsite
Temporary / Contract
- USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to provide efficient technical assistance to end users in both onsite and remote settings. This role is based in Turtle Creek, Pennsylvania, and offers a long-term contract opportunity. Ideal candidates will have hands-on experience in troubleshooting, system administration, and IT support within a Windows environment. Responsibilities: • Prepare and deploy laptops for both new and existing users, ensuring proper imaging and configuration. • Manage user accounts in Active Directory and Office 365, maintaining security and accessibility. • Deliver prompt technical support for hardware, software, and network issues, both onsite and remotely. • Set up and configure IT hardware, including desktops and peripherals, while resolving technical challenges. • Provide ongoing IT support within a manufacturing environment to ensure smooth operations and productivity.
2026-04-16T14:33:45Z

Help Desk/Desktop Support Analyst

Papillion, NE
onsite
Temporary to Hire
- USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join an onsite IT support team in Nebraska. This contract-to-permanent opportunity is ideal for someone who enjoys solving technical issues, supporting end users, and managing a steady flow of service requests in a fast-paced environment. The role combines hands-on desktop support, ticket-driven troubleshooting, and occasional local travel to provide assistance at user locations. You will also contribute to ongoing technical initiatives while delivering clear, detail-oriented communication throughout the support process. Responsibilities: • Resolve a high volume of daily support requests, maintaining timely follow-up and accurate updates throughout the ticket lifecycle. • Provide hands-on assistance for desktop, laptop, and peripheral issues involving both hardware and software used by internal and external users. • Deliver onsite support in Nebraska and nearby locations as needed, with the remainder of work focused on internal service desk activities. • Troubleshoot Microsoft Windows environments, user access concerns, and common workstation problems to restore service efficiently. • Support account administration and directory-related tasks, including routine work within Active Directory. • Use service management and support platforms such as ConnectWise to document incidents, track progress, and communicate resolutions. • Assist with technical projects in addition to day-to-day support responsibilities, helping to keep initiatives on schedule. • Address basic networking and connectivity issues and escalate more complex problems when necessary. • Provide user support for business applications and operational tools, including environments that may involve QuickBooks and remote support utilities.
2026-04-24T19:03:58Z

Help Desk/Desktop Support Analyst

St. Paul, MN
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team. Responsibilities:• Provide tier 1 and tier 2 support for hardware and software issues, including troubleshooting and resolving technical problems.• Diagnose hardware issues and perform maintenance on Lenovo laptops, ensuring optimal functionality.• Set up new workstations, including hardware configuration and software installation.• Manage user accounts in Active Directory, including creating accounts, granting access, and ensuring proper permissions.• Configure and register mobile devices in Intune to ensure compliance and functionality.• Assist with new user onboarding by setting up devices and ensuring access to required systems.• Track and manage service tickets using ZenDesk, maintaining an average of 20-30 tickets per day.• Collaborate with team members to address complex technical issues and provide timely resolutions.• Ensure all technical support is delivered in accordance with company policies and best practices.
2026-04-16T12:28:45Z

Help Desk/Desktop Support Analyst

Boston, MA
onsite
Temporary / Contract
39.59 - 45.84 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to provide hands-on technical support for a growing legal services environment. This Long-term Contract opportunity is ideal for someone who thrives on resolving escalated user issues, supporting modern Microsoft technologies, and delivering high-quality service to an end-user base. The role will focus on Tier 2 and Tier 3 support across desktop systems, collaboration tools, document management platforms, and cloud-based environments while contributing to a developing service desk function. Responsibilities: • Resolve escalated support requests passed from the Tier 1 service desk, investigating issues thoroughly and driving them to completion. • Provide technical assistance for Windows 11, Microsoft 365, and Azure Virtual Desktop environments used across the organization. • Support legal document management applications such as iManage or NetDocuments, including troubleshooting user access and document-related issues. • Assist end users with Zoom and Microsoft Teams meeting technology, including audio visual and conferencing support. • Diagnose account access problems, perform password-related support, and address a wide range of day-to-day desktop and application issues. • Contribute to backup, disaster recovery, and business continuity activities by assisting with technical tasks and support needs. • Monitor logs, identify system performance or server capacity concerns, and escalate or remediate issues as appropriate. • Participate in the growth of the service desk by helping onboard users, supporting office expansion efforts, and strengthening operational support processes.
2026-04-22T19:38:49Z

Help Desk/Desktop Support Analyst

Grand Rapids, MI
onsite
Permanent / Full Time
55000.00 - 65000.00 USD / Yearly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our dynamic manufacturing team in Grand Rapids, Michigan. This role is essential in ensuring smooth operations by providing technical support and troubleshooting for a variety of software and hardware systems. The ideal candidate will excel in problem-solving, communication, and delivering exceptional service to end users. Responsibilities: • Provide first-line technical support to resolve issues related to hardware, software, and applications. • Manage service desk tickets, ensuring timely resolution and documentation of solutions. • Troubleshoot and resolve problems with Microsoft Windows 10 and Office 365 applications. • Administer Active Directory and Azure Active Directory accounts, including configurations and updates. • Support ERP systems, particularly Epicor, by addressing user concerns and performing routine maintenance. • Collaborate with team members to improve application functionality and system performance. • Conduct basic troubleshooting for network connectivity and SQL Server-related issues. • Assist with the deployment and configuration of new software applications and updates. • Maintain accurate records of technical support activities and provide reports to management. • Offer training and guidance to end users on system usage and best practices.
2026-03-26T14:28:42Z

Database Technology Manager

Livonia, MI
onsite
Permanent / Full Time
140000.00 - 180000.00 USD / Yearly
We are looking for an experienced Director of Data & Analytics to oversee and optimize database systems and related technologies within our organization. The ideal candidate will bring expertise in Active Directory, Citrix technologies, and desktop administration, ensuring seamless operations and robust technical support. This role requires a proactive approach to managing computer hardware, remote desktop support, and system performance. Responsibilities:• Manage and maintain database systems to ensure optimal functionality and security.• Oversee Active Directory configurations and troubleshoot related issues.• Administer Citrix technologies to provide efficient and reliable access to applications.• Supervise desktop administration tasks, including software installations and updates.• Ensure the proper functioning of computer hardware through routine checks and timely repairs.• Provide remote desktop support to address user issues and resolve connectivity challenges.• Monitor system performance and implement improvements to enhance efficiency.• Collaborate with IT teams to design and implement technology solutions that meet organizational needs.• Develop and enforce policies for data management and system usage.• Train and mentor team members to align with best practices and emerging technologies
2026-04-24T13:33:46Z

IT Manager/Director

Kalamazoo, MI
onsite
Permanent / Full Time
130000.00 - 150000.00 USD / Yearly
We are looking for an experienced IT Manager/Director to lead and manage infrastructure operations in Kalamazoo, Michigan. This role combines strategic leadership with hands-on technical expertise to ensure the reliability, scalability, and security of IT systems. The ideal candidate will excel in driving results, fostering team collaboration, and implementing innovative solutions. Responsibilities: • Lead and oversee the management, performance, and development of the IT infrastructure team. • Ensure operational stability and continuous improvement of core systems, including servers, virtualization platforms, and cloud services. • Drive the implementation of infrastructure initiatives, including gathering requirements, designing solutions, and validating system quality. • Manage vendor relationships to ensure effective delivery of technology tools, services, and infrastructure support. • Provide architectural oversight and technical guidance for multi-cloud, multi-domain, and multi-tenant environments. • Implement and maintain endpoint and device management systems, including PCs, Macs, printers, and peripherals. • Oversee data center operations, ensuring optimal performance of power, cooling, cabling, and fire suppression systems. • Develop and enforce monitoring and alerting processes, with a focus on automated remediation. • Lead patch management and asset lifecycle initiatives to ensure systems remain up-to-date and secure. • Collaborate with peer leaders and other IT teams to drive continuous improvement and align technology strategies with business needs.
2026-03-31T13:23:46Z

Technical Support- Tier 1

Dallas, TX
onsite
Permanent / Full Time
70000.00 - 75000.00 USD / Yearly
We are looking for a motivated Technical Support- Tier 1 specialist to join a customer-focused IT team in Dallas, Texas. This position supports employees with day-to-day technical issues across desktops, applications, mobile devices, and meeting technology in a services environment. It is well suited for someone with early-career IT experience who enjoys solving problems, delivering high-quality support, and building a strong foundation in enterprise technology. Responsibilities: • Provide first-line technical assistance for desktop and laptop issues, peripheral devices, printers, and commonly used business applications. • Resolve service requests and incidents by diagnosing problems, guiding users through solutions, and escalating more complex matters when needed. • Create, update, and close support tickets with clear documentation of issues, troubleshooting steps, and outcomes. • Set up and image workstations, prepare equipment for new hires, and support hardware replacement initiatives. • Manage routine account support tasks within Active Directory, including basic user access and profile assistance. • Assist employees with remote connectivity, mobile device support, and general access to firm technology resources. • Support conference rooms and meetings by helping with audio/visual equipment, virtual meeting tools, and room readiness. • Contribute to technology rollouts, software installations, system upgrades, and other endpoint support projects. • Participate in an after-hours on-call rotation to help address urgent support needs outside standard business hours.
2026-04-23T22:13:47Z

Help Desk/Desktop Support Analyst

Emigsville, PA
onsite
Permanent / Full Time
80000.00 - 120000.00 USD / Yearly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Emigsville, Pennsylvania. This role requires expertise in Infor Syteline, Factory Track, and advanced reporting tools, as well as a strong background in system administration and troubleshooting. The ideal candidate will be dedicated to providing reliable technical support and developing solutions that enhance business processes. Responsibilities: • Administer and maintain Infor Syteline multi-tenant and multisite environments, ensuring optimal performance and reliability. • Provide direct support and troubleshooting for Factory Track, including ShopFloor and mobility applications. • Develop and manage Infor Birst spaces and dashboards, utilizing Syteline data through Infor Datalake for advanced reporting. • Create custom reports and flexforms in Syteline, using compiled assemblies to meet organizational needs. • Oversee system administration for Infor and Syteline, including finite supply chain and user support. • Develop solutions using Mongoose, including stored procedures and custom methods, to address specific business requirements. • Design and implement new forms, scripts, and methods in Syteline's Event System to streamline processes. • Administer Rhythm eComm systems, including credit card integration for Syteline. • Collaborate with teams to ensure effective system functionality and resolve technical issues promptly.
2026-04-21T13:18:43Z

Help Desk/Desktop Support Analyst

Plymouth, MN
onsite
Temporary / Contract
24.00 - 31.00 USD / Hourly
The IT Support team serves as the first point of contact for internal users who need technical assistance. Support is provided through a mix of in-person interaction, phone, chat, email, user portals, and remote screen-sharing tools.This role focuses on supporting and improving the end-user hardware and software environment. The team partners with multiple business functions to maintain and enhance the technology systems that enable day-to-day operations across office and operational settings. Responsibilities include supporting Microsoft 365, operating systems, and standard software tools, as well as managing the full lifecycle of end-user IT assets such as laptops, desktops, and peripherals.Day-to-Day Responsibilities• Serve as a primary support resource for hardware, application, and data-related issues across multiple locations • Respond to incoming requests via phone, chat, email, alerts, or in person, and accurately triage, diagnose, resolve, or escalate issues within defined SLA guidelines• Log and update tickets with detailed notes on issues, root causes, status, and resolution using an ITSM platform• Coordinate with vendors or internal teams to resolve escalated issues and ensure a positive end-user experience• Assist senior team members with minor system configurations or enhancements requested by the business• Support IT projects including software upgrades, hardware refreshes, new deployments, and audio/visual support• Create and maintain technical documentation such as procedures, how-to guides, training materials, and FAQs for end users• Collaborate effectively within a team environment while maintaining a strong customer service mindset
2026-04-06T16:34:10Z

L2 Help Desk Support Engineer

King of Prussia, PA
onsite
Temporary to Hire
30.00 - 34.00 USD / Hourly
We are looking for an experienced L2 Help Desk Support Engineer to join our team in King of Prussia, Pennsylvania. In this Contract to permanent role, you will provide direct technical support to end users, addressing hardware, software, and peripheral issues while ensuring a seamless customer experience. The position offers an excellent opportunity to work in the dynamic insurance industry, contributing to problem resolution and system optimization. Responsibilities: • Deliver prompt and detail-oriented technical support to on-site and remote employees, ensuring issues are resolved efficiently. • Manage and prioritize incoming service tickets, adapting to changing priorities as needed. • Diagnose and resolve technical problems related to hardware, software, and network systems. • Administer and troubleshoot Active Directory, Office 365, Intune, and other enterprise tools. • Collaborate with internal and external resources to address complex incidents and provide timely solutions. • Communicate updates and resolutions to users regarding open service requests. • Document issues and resolutions thoroughly to contribute to the development of a comprehensive knowledge base. • Perform network troubleshooting to identify and resolve connectivity issues. • Advocate for expedited resolution of critical issues, ensuring minimal disruption to operations. • Work with major hardware platforms such as Dell, Lenovo, and HP to provide effective support.
2026-04-03T13:58:44Z

Technical Product Support Analyst

Clearwater, FL
onsite
Temporary to Hire
21.00 - 23.00 USD / Hourly
Fully onsite role in Clearwater, FL. This role will convert over full time after 90 day trial period, where free individual benefits and a quarterly bonus plan that will enact upon conversion to full time. We are looking for a skilled Technical Product Support Analyst to join our team in Clearwater, Florida, on a contract with the potential for a long-term position. In this role, you will provide in-depth technical assistance to customers while leveraging your mechanical and electrical expertise to resolve issues effectively. This position offers a dynamic opportunity to work within a healthcare-related environment and contribute to customer satisfaction through reliable troubleshooting and support. Responsibilities:• Address customer inquiries promptly, diagnosing and resolving technical challenges with precision.• Apply mechanical and electrical knowledge, utilizing tools such as voltmeters, to troubleshoot equipment effectively.• Maintain professionalism and de-escalate situations to ensure positive customer experiences.• Collaborate with team members to streamline communication and enhance problem-solving efforts.• Create and manage detailed documentation to support technical processes and training initiatives.• Stay updated on emerging technologies and improve technical skills continuously.• Perform repairs and maintenance on mechanical equipment as required.• Uphold teamwork and a positive attitude in all aspects of the role.• Ensure reliability and consistency in managing customer support tasks.
2026-04-14T12:08:43Z

Executive IT Support

Philadelphia, PA
onsite
Permanent / Full Time
84000.00 - 100000.00 USD / Yearly
We are looking for an Executive IT Support Specialist to provide high-level, personalized technology assistance to C-suite executives and senior leaders. This role emphasizes expertise in Apple iOS devices and other personal technology, ensuring a seamless and secure user experience. The ideal candidate thrives in fast-paced environments, excels at troubleshooting, and demonstrates professionalism and discretion at all times. Responsibilities: • Deliver exceptional, high-touch technical support to C-suite executives and their administrative teams. • Provide advanced troubleshooting and setup for Apple iOS devices, including app configuration, device migration, and issue resolution. • Support a range of peripherals and accessories such as smartwatches, multimedia systems, and wireless speakers. • Assist with video conferencing and presentation technologies, ensuring smooth operation of platforms like Zoom, Microsoft Teams, and Webex. • Implement and uphold best practices for cybersecurity, privacy, and data protection in all activities. • Collaborate with vendors, service providers, and internal IT teams to resolve technical issues efficiently. • Offer after-hours and weekend support as required by executive schedules and business needs. • Maintain strict confidentiality and professionalism while handling sensitive information. • Perform additional IT helpdesk or project tasks as assigned.
2026-04-13T12:58:39Z

Tech Support Manager

Appleton, WI
onsite
Temporary to Hire
40.00 - 50.00 USD / Hourly
We are looking for an experienced Tech Support Manager to join our team in Fox Valley, Wisconsin. This role is a Contract to permanent position, offering an exciting opportunity to lead a dynamic team while contributing to the overall technical strategy and operations. The ideal candidate will bring strong leadership skills and technical expertise to ensure efficient service delivery and enhance the end-user experience. Responsibilities:• Oversee and manage a team of IT specialists, including digital workplace engineers and hardware experts, to ensure seamless support operations.• Develop and implement strategies to improve end-user computing experiences, focusing on efficiency, automation, and proactive issue resolution.• Utilize ServiceNow and other tools to manage workflows, track performance, and drive continuous improvement.• Lead team members through mentorship and coaching to foster growth and maintain a positive workplace culture.• Ensure smooth provisioning and deployment of IT hardware such as laptops, while maintaining inventory and system updates.• Collaborate with cross-functional teams to align technical strategies with organizational goals and drive innovation.• Manage hybrid IT environments, including both on-premises and cloud-based systems, ensuring reliability and scalability.• Address and resolve complex technical challenges, acting as a key point of escalation for team members.• Travel occasionally to support operations at other facilities or manufacturing plants.• Set and execute roadmaps for IT service delivery, incorporating AI and automation into processes.
2026-04-27T21:04:06Z

RTLS Support

Memphis, TN
onsite
Temporary / Contract
26.00 - 28.00 USD / Hourly
On behalf of our healthcare client, Robert Half Talent Solutions, Technology Division is seeking an RTLS Analyst to support their Business Systems team. This contract is estimated to last 6 months. This is an exciting opportunity with an amazing organization here in the Memphis area for anyone with exposure to RTLS support and is immediately available. Responsibilities<ul><li>Monitor and replace batteries in RTLS devices and staff safety badges.</li><li>Perform routine system checks to ensure devices are functioning properly.</li><li>Check the status and performance of RTLS hardware across assigned areas.</li><li>Tag and track equipment and assets using the RTLS system.</li><li>Assign staff safety badges to employees and maintain accurate records.</li><li>Review badge usage and follow up on inactive or unused badges.</li><li>Collect, redeploy, and reassign unused staff safety badges.</li><li>Support staff with badge questions, replacements, and basic troubleshooting.</li><li>Maintain clear documentation of badge assignments, battery changes, and tagged assets.</li></ul>
2026-04-22T17:53:47Z

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