<p>Robert Half Talent Solutions, Technology Division is partnering with a <strong>well-established Memphis-based organization</strong> to add an <strong>IT Support Analyst</strong> to their team. This role is <strong>100% onsite</strong> and offers a <strong>contract-to-hire path</strong> for the right person.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Provide day-to-day support for end users across hardware, software, and network issues</li><li>Troubleshoot and resolve issues related to desktops, laptops, printers, applications, and connectivity</li><li>Support Microsoft environments (Windows, Office 365)</li><li>Assist with user account management (Active Directory)</li><li>Perform software installations, updates, and equipment setup</li><li>Document all work and resolutions in the ticketing system</li><li>Partner with internal teams to support IT initiatives and system improvements</li><li>Assist with inventory tracking and hardware lifecycle management</li></ul><p><br></p>