<p>Job title: Senior Business Analyst,</p><p><br></p><p>Hybrid 3 days onsite in the Marietta area!</p><p><br></p><p>Robert Half is actively searching for a Senior Business Analyst to play a key role in enhancing customer satisfaction, driving adoption, and optimizing business processes for our clients.</p><p><br></p><p>As a Senior Business Analyst, you will be the bridge between our clients and internal teams, ensuring our Policy Administration System meets business needs and regulatory requirements. Reporting to the VP of Customer Success, you will work closely with clients, customer success managers, product teams, and delivery teams to drive implementations, improve user experience, and support business growth.</p><p>In this role, you will act as a trusted advisor to clients, providing best practices and recommendations to maximize the value of the company’s solutions.</p><p><br></p><p><br></p><p><br></p>
We are looking for a dedicated Customer Experience Specialist to join our team in Woodstock, Georgia. This contract position is ideal for someone who excels in delivering exceptional customer service, resolving technical issues, and ensuring a seamless experience for clients. If you thrive in a fast-paced environment and are passionate about problem-solving, we encourage you to apply.<br><br>Responsibilities:<br>• Provide outstanding customer support via phone and email, addressing inquiries and resolving issues promptly.<br>• Assist customers in troubleshooting connectivity problems and ensure their concerns are effectively handled.<br>• Manage multiple browsers and systems simultaneously to retrieve and input relevant information during client interactions.<br>• Maintain accurate and timely email correspondence with customers to address their needs.<br>• Collaborate with internal teams to enhance customer satisfaction and success.<br>• Document customer interactions and solutions accurately to ensure continuity and quality of service.<br>• Stay updated on company policies, products, and services to provide informed assistance.<br>• Identify opportunities to improve customer experience and suggest innovative solutions.<br>• Meet or exceed performance metrics related to customer satisfaction and response times.
We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Suwanee, Georgia. This is a long-term contract position offering the opportunity to manage key financial processes and contribute to the success of our organization. If you have a strong background in accounts receivable and enjoy working in a collaborative environment, we encourage you to apply.<br><br>Responsibilities:<br>• Generate and distribute accurate customer invoices and account statements.<br>• Reconcile customer accounts to ensure financial data is precise and up-to-date.<br>• Maintain detailed records of accounts receivable transactions, including tracking payments and account statuses.<br>• Investigate and resolve discrepancies or irregularities in customer accounts.<br>• Collaborate with internal departments to ensure complete and accurate updates to financial journals and ledgers.<br>• Support shared services activities across multiple affiliated entities, ensuring consistent processes and compliance.<br>• Provide general accounting support to assist with broader financial operations.<br>• Prepare ad hoc financial reports and fulfill assignments as directed by the Accounts Receivable Manager.
Job Posting: contract Customer Service Representative Position Type: contract, ongoing assignment Pay Rate: $22/hour Location: Dunwoody, Sandy Springs <br> About the Role We are recruiting motivated and detail-oriented Customer Service Representatives for a contract, ongoing assignment in a high-volume call center. If you enjoy solving problems, providing excellent customer support, and working in a fast-paced environment, this role is for you! Key Responsibilities: Handle 50 to 80 inbound and outbound calls daily, ensuring a detail oriented and positive customer experience. Respond to inquiries, resolve issues, and provide accurate information about products, services, or policies. Document all customer interactions in an internal database. Collaborate with team members to meet key performance indicators (KPIs) and service-level agreements (SLAs). Proactively identify opportunities to enhance customer satisfaction and suggest best practices for handling common inquiries. Qualifications Needed: Previous customer service experience in a high-volume call center required. Sales or upselling experience. Strong communication skills, both verbal and written. Excellent problem-solving abilities and high attention to detail. Comfortable working in a fast-paced, dynamic environment. Familiarity with customer relationship management (CRM) tools is advantageous.
We are looking for a skilled Corporate Event Manager to oversee the planning and execution of both virtual and in-person corporate events. This long-term contract position offers an exciting opportunity to contribute to customer advocacy initiatives, thought leadership programs, and user group events. Based in Atlanta, Georgia, the role may require occasional on-site work for local candidates.<br><br>Responsibilities:<br>• Plan, organize, and manage corporate events, including user groups, thought leadership sessions, and customer advocacy initiatives.<br>• Coordinate logistics for both virtual and in-person events to ensure seamless execution.<br>• Engage with stakeholders to understand event objectives and deliver impactful experiences.<br>• Monitor event budgets, timelines, and resources to align with organizational goals.<br>• Develop strategies to enhance community engagement through targeted event activities.<br>• Track and analyze event data to measure success and identify areas for improvement.<br>• Collaborate with cross-functional teams to integrate events into broader marketing and advocacy efforts.<br>• Provide on-site support for events as needed, ensuring smooth operations.<br>• Research and recommend innovative approaches to elevate event experiences.<br>• Maintain strong relationships with vendors and service providers to optimize event outcomes.
We are looking for a dedicated Legal Assistant to join our team in Sandy Springs, Georgia. This Contract to permanent position offers the opportunity to support legal operations and contribute to the success of the firm through your organizational and communication skills. The role involves a variety of tasks, making it ideal for a self-motivated individual eager to grow in a detail-oriented legal environment.<br><br>Responsibilities:<br>• Draft and prepare legal documents in accordance with established procedures.<br>• Accurately file legal documents and ensure timely submissions.<br>• Communicate effectively with internal team members and external partners to address inquiries and coordinate tasks.<br>• Provide exceptional customer service while maintaining professionalism in all interactions.<br>• Manage multiple responsibilities simultaneously while adhering to deadlines.<br>• Utilize computer systems and software tools to streamline processes and maintain records.<br>• Assist in consumer collections and support civil litigation processes.<br>• Contribute to team efforts by taking on additional duties as assigned.
<p>We are seeking an experienced and results-driven <strong>Product Marketing Manager</strong> to lead the creation and execution of brand strategies that fuel growth and deepen customer engagement. In this role, you will shape compelling product messaging, manage marketing assets, and leverage market insights to strengthen competitive positioning. This is a highly collaborative role with opportunities to influence cross-functional initiatives, enhance marketing performance, and drive the brand’s long-term success.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design and execute strategic marketing plans that generate demand and elevate brand presence.</li><li>Ensure consistent application of brand messaging, standards, and guidelines across all channels and functions.</li><li>Lead packaging strategy, overseeing product communication hierarchy and partnering with design teams on visual execution.</li><li>Develop differentiated product messaging that resonates with target audiences and clearly sets offerings apart from competitors.</li><li>Drive content development for in-store activations, including video, display, and merchandising materials.</li><li>Manage the production and distribution of launch assets, collaborating with vendors and fulfillment partners.</li><li>Oversee marketing collateral inventory, recommending updates and new materials as needed.</li><li>Conduct market research to assess customer behavior and uncover key buying drivers.</li><li>Track competitor activity and industry trends to inform brand and marketing strategies.</li></ul><p>ance.</p>
<p>⚖️ <strong>Family Law Paralegal Opportunity – Join a Team That Values You!</strong> 💼🌟</p><p>Are you passionate about making a meaningful difference in clients’ lives while showcasing your organizational and legal expertise? We’re looking for a <strong>Family Law Paralegal</strong> to join a collaborative, values-driven team where <strong>precision, compassion, and excellence</strong> are the cornerstone of our success.</p><p><br></p><p>🎓 <strong>About the Role:</strong></p><p>As a Family Law Paralegal, you’ll be a vital part of a dedicated team, ensuring seamless case management and supporting attorneys with high-quality legal services. You’ll work on cases involving divorce, prenuptial agreements, guardianships, and more, helping clients navigate challenging transitions with empathy and professionalism.</p><p><br></p><p>📌 <strong>What You’ll Do As A Paralegal:</strong></p><p>✔️ Draft and proofread legal documents, correspondence, and case filings</p><p>✔️ Manage case deadlines, filings, and detailed calendars for important milestones</p><p>✔️ Serve as a trusted point of contact, offering clients compassion and clarity</p><p>✔️ Coordinate schedules and maintain accurate client files using <strong>Clio</strong> case management software</p><p>✔️ Ensure compliance with changing legal standards and local court procedures 📎</p><p>✔️ Assist attorneys in preparing for court appearances and legal proceedings</p><p><br></p><p>💡 <strong>Why You’ll Love It Here:</strong></p><p>✨ Competitive pay with <strong>performance-based bonuses</strong> 💲</p><p>✨ 401(k) with matching contributions, plus medical, dental, and vision insurance 💙</p><p>✨ Generous <strong>Paid Time Off (PTO)</strong> and clear pathways for career advancement</p><p>✨ A supportive team environment that promotes professional growth and success 🏆</p><p><br></p>
<p><strong>Key Responsibilities:</strong></p><p>· Responsible for account enrollments, ensuring accuracy and timeliness.</p><p>· Handle transaction management, maintaining meticulous records and efficient processes.</p><p>· Provide essential support in billing operations.</p><p>· Perform administrative and project tasks with precision and care.</p><p>· Contribute to optimizing processes and supporting operational goals.</p><p>· Customer service support</p>
<p>Robert Half's HR Solutions team is seeking a proactive and detail-oriented <strong>HR Generalist with Payroll</strong> to join our client in the Duluth, GA area. In this pivotal role, you’ll provide support across payroll and human resources functions for multiple locations, with both domestic and global operations. The HR Generalist with Payroll will assist with essential processes such as payroll management, onboarding, recruitment, benefits administration, and compliance with employment regulations. The ideal candidate will have strong organizational skills and the ability to multitask effectively in a fast-paced business environment. Success in this role requires a high attention to detail, a sense of urgency, and a commitment to delivering results. If you’re passionate about contributing to the growth and operational excellence of a thriving company, this role is for you. The position is primarily onsite in our Duluth office with occasional remote work flexibility.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Payroll Operations:</strong> Manage payroll processes, ensuring accuracy and compliance with submission deadlines. This includes handling updates, reviewing documentation, generating reports, reconciling statements, and liaising with the HR team for approvals.</li><li><strong>HR Administration:</strong> Provide coordination and support for various HR functions, including record-keeping, onboarding, recruitment, benefits administration, and compliance audits.</li><li><strong>Onboarding & Preboarding:</strong> Facilitate the onboarding experience for new hires by managing schedules, documentation, training sessions, and checklist alignments across departments.</li><li><strong>Benefits Support:</strong> Administer health and welfare plan enrollments, terminations, and changes. Reconcile benefits data and coordinate with payroll providers for accurate deductions.</li><li><strong>Employee Relations:</strong> Act as the first point of contact for employee inquiries, addressing questions promptly while maintaining a customer-service-focused approach.</li><li><strong>Compliance Monitoring:</strong> Support efforts to remain in compliance with payroll, HR practices, and federal and state labor laws. Maintain I-9 files, employee attendance records, and process terminations responsibly.</li><li><strong>General HR Functions:</strong> Assist with scheduling meetings, distributing correspondence, processing mail, maintaining employee records, safety initiatives, and employee engagement programs.</li><li><strong>Recruitment Operations:</strong> Ensure smooth recruiting processes, tracking candidate progress, providing timely follow-ups, and preparing required documents.</li><li><strong>Reporting & Analytics:</strong> Generate ad hoc and scheduled data reports to support HR Manager decision-making and organizational improvements.</li><li><strong>Project Support:</strong> Assist with special HR initiatives and projects as needed.</li></ul><p><br></p>
We are looking for an experienced Senior Accountant to join our team in Tucker, Georgia. This is a Contract-to-permanent position where you will play a pivotal role in managing financial processes and ensuring accuracy in reporting. The ideal candidate will have a strong accounting background, preferably in manufacturing, and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Prepare and post journal entries to support month-end, quarter-end, and annual closing procedures.<br>• Reconcile assigned balance sheet accounts on a monthly basis, ensuring accuracy and timely completion.<br>• Manage weekly Travel and Expense and Purchasing Card activity by recording transactions and reconciling them to bank records.<br>• Analyze and code freight invoices, addressing discrepancies with carriers to ensure timely resolution.<br>• Review contracts and supporting documentation to calculate accurate prepaid balances and prepare related reconciliations and journal entries.<br>• Handle accrued liability reconciliations and associated journal entries to ensure liabilities are accurately recorded.<br>• Calculate and process monthly sales tax payments while ensuring compliance with relevant regulations.<br>• Issue credits for customer deductions and verify adherence to contract terms.<br>• Drive process improvements by applying principles of efficiency and simplicity.<br>• Perform additional duties as assigned, contributing to the overall success of the accounting team.
We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role involves troubleshooting hardware, software, and network systems while ensuring smooth operations across various platforms. Join our team in Roswell, Georgia, to enhance user experience and contribute to the organization's IT success.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to computer hardware, software, and network systems.<br>• Provide support for Android devices, Apple products, and Mac computers.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Perform configuration management and ensure proper system deployments.<br>• Collaborate with teams to troubleshoot and resolve Cisco and Citrix technology-related challenges.<br>• Install, upgrade, and maintain software applications across various platforms.<br>• Deliver excellent customer service by responding promptly to help desk inquiries.<br>• Document solutions and maintain accurate records of technical support activities.<br>• Ensure system security and compliance with organizational IT policies.<br>• Assist in the implementation of new technologies and system upgrades.
We are looking for a creative and detail-oriented Marketing Specialist to join our team in Duluth, Georgia. In this role, you will oversee the development and execution of marketing initiatives designed to enhance brand visibility and drive engagement across various digital platforms. Your expertise in campaign management and digital marketing strategies will play a key role in achieving our business goals.<br><br>Responsibilities:<br>• Develop and implement marketing campaigns to effectively promote products or services.<br>• Manage email campaigns, ensuring content aligns with brand messaging and drives customer engagement.<br>• Collaborate with cross-functional teams to coordinate and execute marketing activities.<br>• Design and produce creative assets using Adobe Creative Cloud tools for digital and print use.<br>• Monitor campaign performance and analyze data to optimize strategies and improve results.<br>• Conduct market research and stay updated on industry trends to inform marketing decisions.<br>• Maintain a consistent brand presence across all digital channels, including social media.<br>• Assist in creating and managing budgets for marketing initiatives.<br>• Provide regular reports on campaign effectiveness and propose actionable recommendations.
<p>This professional is responsible for processing customer orders, coordinating shipments and returns, and delivering outstanding service. This role works closely with Sales, Finance, Operations, and Supply Chain teams to ensure timely delivery of bulk and packaged products from our plants, terminals, and warehouses. Success in this position requires strong communication, attention to detail, and a commitment to excellent customer care. The Specialist also supports our company’s reputation in the community, ensures sustainable operations, and upholds company policies, safety standards, and all applicable regulations.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Enter customer and replenishment orders accurately into the order management system</p><p>Create and maintain pickup customer contracts</p><p>Maintain customer PO numbers and ensure billing accuracy</p><p>Process full and partial returns in compliance with company policies</p><p>Monitor plant and terminal inventories</p><p>Prepare manual Bills of Lading as needed</p><p>Track SAP interfaces, resolving issues quickly to ensure successful shipment processing</p><p>Assist with month-end close activities to ensure accurate and timely accounts receivable (AR) reporting</p><p>Collaborate with Sales, Operations, Billing, Credit, Supply, and Dispatch teams to resolve order and account issues</p><p>Support operations sites with inquiries, credit holds, and order-related challenges</p><p>Provide documentation for internal and external audits</p><p>Deliver exceptional service by maintaining in-depth knowledge of company products, services, and delivery methods</p><p>Generate and maintain required monthly reports</p><p>Take on additional Customer Value Center assignments as needed</p><p>Adhere to safety standards, company policies, and departmental procedures</p><p>Contribute to team goals and departmental Key Performance Indicators (KPIs)</p><p>Provide backup support to Sales Support Representatives, including verifying customer statements</p><p>Identify opportunities to improve processes and recommend solutions for greater efficiency</p><p>Maintain professionalism and promote teamwork in all interactions</p>
<p>💼 <strong>Exciting Opportunity: Family Law Associate Attorney</strong> ⚖️✨</p><p>Are you passionate about guiding clients through life’s most challenging moments? Ready to join a team where <strong>strategy, advocacy, and compassion</strong> are the cornerstones of success? We’re looking for an <strong>Associate Attorney</strong> to make a meaningful impact at one of Atlanta's well-regarded family law firms!</p><p><br></p><p>💡 <strong>Why You’ll Love This Associate Attorney Role:</strong></p><p>✔️ Collaborate with a supportive team that values <strong>trust</strong>, <strong>excellence</strong>, and <strong>professional growth</strong></p><p>✔️ Manage cases independently, from intake through to resolution 💻</p><p>✔️ Work in a culture that balances strategy with compassion to achieve the best outcomes for clients</p><p>✔️ Flexible in-office role with work-from-home options</p><p><br></p><p>✨ <strong>Compensation Package Includes:</strong></p><ul><li><strong>Competitive salary </strong>with origination and performance-based bonuses 💲</li><li><strong>401(k) with matching contributions</strong></li><li>Medical, vision, and dental insurance 💙</li><li><strong>Paid CLE hours</strong> and ongoing professional development 📚</li><li><strong>Paid Time Off (PTO)</strong> to recharge</li><li>Opportunities for long-term career advancement with a firm invested in your growth 🚀</li></ul><p><br></p>
