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8 results for Customer Success in Atlanta, GA

Account Manager

Atlanta, GA
onsite
Permanent / Full Time
120000.00 - 130000.00 USD / Yearly
We are looking for an Account Manager to support business clients and strengthen long-term customer partnerships in Atlanta, Georgia. This role focuses on responding to incoming opportunities, guiding clients through solutions, and helping drive revenue growth through consultative sales efforts. The ideal candidate is confident managing multiple accounts, skilled at building trust, and comfortable working in a fast-paced B2B environment. Responsibilities: • Manage a portfolio of business accounts and serve as a consistent point of contact for client needs and opportunities. • Respond to inbound inquiries promptly, assess customer requirements, and recommend appropriate products or services. • Develop and maintain strong client relationships to encourage retention, satisfaction, and account expansion. • Identify sales opportunities within existing and prospective accounts to support overall business growth. • Coordinate with internal teams to ensure timely follow-up, accurate information, and effective service delivery. • Track account activity, pipeline progress, and client interactions to maintain organized and up-to-date records. • Prepare proposals, pricing details, and solution recommendations tailored to customer objectives.
2026-06-10T17:54:14Z

Account Executive

Lawrenceville, GA
remote
Permanent / Full Time
130000.00 - 150000.00 USD / Yearly
We are looking for a results-driven Account Executive to expand enterprise business opportunities in Georgia. This role is ideal for a sales specialist who excels at opening doors, guiding complex buying decisions, and securing new client partnerships in service-oriented and technology-driven environments. The position offers the opportunity to manage high-value opportunities from initial outreach through signed agreement while collaborating with internal teams to support long-term client success. Responsibilities: • Identify and pursue new enterprise prospects within assigned markets, with a strong emphasis on winning first-time client relationships. • Lead the complete sales process by managing outreach, needs assessment, solution positioning, proposal discussions, contract negotiations, and final close. • Establish credibility with senior decision-makers and cultivate lasting relationships with executive-level contacts across target organizations. • Create and carry out territory strategies and account plans designed to increase market penetration and revenue growth. • Build a healthy pipeline through proactive prospecting, strategic networking, referrals, and participation in relevant industry events. • Maintain accurate opportunity tracking, sales activity records, and revenue forecasts using Salesforce or comparable CRM platforms. • Work closely with delivery, operations, and customer support teams to ensure a seamless transition from sale to implementation and ongoing account development. • Travel as needed to meet clients, attend events, and advance strategic opportunities across enterprise accounts.
2026-07-02T17:30:09Z

Sr. Customer Service Representative

Atlanta, GA
onsite
Temporary / Contract
22.33 - 25.85 USD / Hourly
We are looking for a detail-oriented individual to support workers’ compensation claim management for a transport organization in Atlanta, Georgia. This Contract position focuses on reviewing, resolving, and documenting claims while ensuring compliance with Georgia workers’ compensation requirements. The ideal candidate will collaborate with employees, medical providers, supervisors, and legal partners to move claims forward efficiently and support timely return-to-work outcomes. Responsibilities: • Manage workers’ compensation cases from intake through resolution, applying Georgia regulations and established claim practices throughout the process. • Examine claim details, incident information, and supporting documentation to determine appropriate next steps and claim direction. • Produce clear written summaries, recommendations, and status updates that capture findings and support informed decision-making. • Coordinate with injured employees, leaders, physicians, rehabilitation specialists, and state workers’ compensation contacts to facilitate recovery and return-to-work planning. • Oversee the timely handling of medical and wage-related payments, while maintaining accurate files and submitting required state reporting within deadlines. • Complete daily administrative activities such as opening new claims, reviewing incident materials, and updating claim records. • Partner with legal counsel by supplying claim information, documentation, and case support for matters involving litigation. • Identify recovery opportunities, including subrogation and applicable trust fund matters, and pursue them within required timeframes. • Provide additional operational support as needed, including related assignments that assist broader departmental or field activities.
2026-06-12T16:54:05Z

Director of Digital Performance

Atlanta, GA
onsite
Permanent / Full Time
150000.00 - 160000.00 USD / Yearly
We are looking for a strategic digital marketing leader to oversee and elevate the performance of our consumer-facing online ecosystem in Atlanta, Georgia. This role will shape the vision for websites, listings, and emerging platforms while partnering across teams to deliver seamless user experiences, measurable growth, and strong conversion outcomes. The ideal candidate brings deep expertise in digital optimization, analytics, governance, and innovation, with the ability to turn data and market insight into scalable marketing performance. Responsibilities: • Shape and execute the roadmap for digital platforms, including site enhancements, user experience improvements, testing strategies, and ongoing performance optimization. • Guide external development partners and platform vendors to ensure dependable integrations, sound quality standards, and scalable technical solutions. • Oversee digital measurement frameworks and analytics tools to deliver accurate reporting and actionable insight across customer touchpoints. • Define and enforce governance practices for digital properties, with attention to data quality, privacy expectations, compliance standards, and responsible use of AI. • Drive the strategy and results for business listings and other discoverability channels to strengthen visibility, traffic relevance, and conversion performance. • Lead lifecycle and lead-nurture initiatives that improve engagement quality and support stronger progression through the customer journey. • Analyze user behavior and customer pathways to remove friction, refine interactions, and improve the end-to-end digital experience. • Identify and implement AI-enabled marketing opportunities that improve personalization, content effectiveness, lead generation, and team efficiency. • Act as the primary digital performance advisor for field-level stakeholders by sharing best practices, supporting launches, and resolving escalated platform issues. • Track industry developments and competitor activity, then translate findings into practical recommendations for digital growth and platform advancement.
2026-06-04T16:08:40Z

Accounts Receivable Specialist

Atlanta, GA
onsite
Temporary to Hire
29.00 - 32.00 USD / Hourly
Robert Half is looking for an Accounts Receivable Specialist to join our Full Time Engagement Professional team. As a Full Time Engagement Professional you will be a full time employee of Robert Half earning a salary, comprehensive benefits, overtime and bonuses. As a Full Time Engagement Professional, you will be placed on medium to long term engagements that will allow you to excel while gaining knowledge of new software’s, industries and opportunities. When you are in between assignments you will still receive a paycheck from us while working on and developing additional personal and professional skills. If you like going into a foreign set of circumstances and working on a project or fixing what's broken at a company, this is the job for you! During these projects you could be responsible for a variety of task, such as:• Invoices preparation• Review and approval of Cash• Preparation of Bank Deposits• Charge Backs and Credit Memos• Revenue Management• Review of customer returns - daily• Cash Applications and/or Posting Cash• Vendor Contact – Invoice follow up, Commercial Collections• Preparation of JE• Aging Reports• Month End Close experience:• Posting & Reconciling AR to the GL• Ad Hoc reporting• Check Request Approval• Payroll Processing• Critical thinking and problem solving• Project management Requirements:1) 2+ years of Month End close assistance, Reconciliations, Invoice processing experience with strong business acumen and technology expertise2) Accounting software experience3) Must be able to work Onsite and Virtually4) Must thrive in multiple, diverse, and ever-changing environments, be flexible, work at the service of the client and be able to execute with little to no direction. Additional requirements, soft skills, etc.:Intangible Traits:a. Flexibilityb. Learning curves need to be short. Must catch on quickly.c. Communication – Must be efficient, concise, and accurate in both verbal and oral presentation. Also, must be an excellent listener.d. Must be able to build and develop a rapport with client personnel.
2026-06-23T20:35:21Z

Project Manager

Atlanta, GA
onsite
Temporary / Contract
- USD / Hourly
We are looking for an experienced Project Manager to support complex print and publishing initiatives for clients in Atlanta, Georgia. This Long-term Contract opportunity is ideal for someone who can balance client communication, production coordination, and schedule oversight in a fast-paced environment. The role requires close partnership with creative, prepress, and production teams to keep projects moving efficiently while maintaining quality, budget alignment, and strong service delivery. Responsibilities: • Serve as the main daily contact for clients, providing clear updates and coordinating with internal creative and production partners. • Oversee project execution from kickoff through completion, including timelines, cost estimates, job details, and billing coordination. • Organize the right cross-functional teams and resources to deliver campaigns successfully and meet client objectives. • Maintain accurate project records by entering, updating, and monitoring a high volume of job information within tracking and management systems. • Manage numerous projects at different stages simultaneously, ensuring priorities are aligned with deadlines and customer expectations. • Review creative materials for specification accuracy and support quality control before production moves forward. • Lead ongoing project coordination by documenting requirements in job management software and monitoring workflow efficiency. • Participate in client meetings, production discussions, and status calls, involving appropriate subject matter experts when needed. • Track performance and quality results, recommend improvements, and help strengthen long-term client satisfaction and loyalty. • Provide guidance to team members as needed and contribute to special assignments that support business goals.
2026-06-26T07:09:07Z

Marketing Specialist

Atlanta, GA
onsite
Permanent / Full Time
70000.00 - 80000.00 USD / Yearly
We are working with a client who is looking to hire a Marketing Specialist to support a fast‑paced marketing team across property launches, company initiatives, content, and marketing operations. This role serves as a central point of coordination, ensuring campaigns, communications, and content are executed accurately and on schedule. THIS ROLE IS 5 DAYS ONSITE IN METRO ATLANTA What you’ll do:<ul><li>Coordinate marketing launches for investment opportunities nationwide</li><li>Build, update, and maintain listings across marketing platforms</li><li>Create and distribute email campaigns and marketing communications</li><li>Manage listing status updates and ensure consistency across all channels</li><li>Support company marketing initiatives, including social media, website updates, and brand communications</li><li>Promote milestones, announcements, awards, and thought leadership content</li><li>Assist with content planning, scheduling, and repurposing across digital channels</li><li>Manage marketing calendars, timelines, and competing deadlines</li><li>Maintain marketing databases, records, and workflows</li><li>Support marketing efforts tied to events and conferences</li></ul>
2026-06-08T13:48:41Z

IT Project Manager

Johns Creek, GA
onsite
Temporary to Hire
47.50 - 55.00 USD / Hourly
We are looking for an accomplished IT Project Manager to oversee infrastructure and business technology initiatives for a motor freight forwarding organization in Johns Creek, Georgia. This contract opportunity with potential for a permanent role is ideal for someone who can guide multiple projects at once while keeping teams aligned, milestones on track, and stakeholders informed. The role will support both internal operational improvements and customer-related technology efforts, requiring strong coordination across technical teams, business partners, and external providers. Responsibilities: • Direct projects through planning, execution, deployment, and stabilization to achieve successful business and technical outcomes. • Build and maintain detailed schedules, resource plans, budget tracking, and risk logs to keep initiatives organized and progressing effectively. • Partner with infrastructure teams, operations leaders, vendors, and business stakeholders to coordinate deliverables and resolve roadblocks. • Lead recurring project reviews, progress reporting, and leadership updates to ensure clear visibility into status, priorities, and next steps. • Oversee initiatives tied to transportation and operational platforms, including enhancements, support-related improvements, and implementation work. • Manage client-facing technology efforts such as integrations, onboarding activities, and rollout coordination for new solutions. • Work closely with third-party partners to align expectations, monitor performance, and support timely delivery of project commitments. • Promote adoption of new tools and processes by organizing training, supporting change readiness, and identifying opportunities for workflow improvement. • Ensure each project remains aligned with business goals while meeting agreed timelines, scope expectations, and quality standards.
2026-06-15T15:48:42Z