<p><strong>Job Description</strong>: We are seeking a skilled and detail-oriented <strong>Collections Specialist</strong> with <strong>4+ years of experience</strong> to join our client’s team. The ideal candidate will be responsible for managing and executing the accounts receivable and collections process to ensure the timely recovery of outstanding obligations. This role requires a strong understanding of collections practices, excellent communication skills, and the ability to handle customer interactions professionally while reducing delinquencies.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li><strong>Accounts Receivable Management</strong>: Monitor, review, and manage past-due accounts to ensure timely resolution of outstanding balances.</li><li><strong>Customer Communication</strong>: Contact customers via phone, email, and written correspondence to follow up on delinquent payments and resolve account discrepancies effectively.</li><li><strong>Payment Arrangements</strong>: Negotiate payment plans and establish repayment schedules to recover overdue balances while maintaining positive customer relationships.</li><li><strong>Documentation</strong>: Accurately document all collection activities and maintain updated records of communications and payment statuses in company systems.</li><li><strong>Dispute Resolution</strong>: Investigate and resolve payment disputes or discrepancies in coordination with internal departments (e.g., sales, billing, or finance).</li><li><strong>Reporting</strong>: Prepare and present regular reports on aging accounts, collection progress, and cash flow impacts to management.</li><li><strong>Compliance</strong>: Ensure adherence to federal, state, and local laws and regulations regarding collections practices.</li><li><strong>Team Collaboration</strong>: Work closely with the billing, customer service, and legal teams to streamline the accounts receivable process and reduce outstanding debt balances.</li></ul><p><br></p>
<p><strong>SUPPLY CHAIN - Procurement & Production Manager</strong></p><p>Our client, a manufacturing company, is seeking an experienced<strong> Procurement & Production Manager</strong> to oversee supplier relationships, procurement agreements, and production planning activities. This role is vital to ensuring seamless order fulfillment and efficient inventory management aligned with production schedules and sales forecasts.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage the end-to-end order fulfillment process, including purchase order entry, administration, and expediting inbound products.</li><li>Track purchase orders to ensure timely processing and compliance with customer satisfaction standards.</li><li>Oversee new vendor setup and maintain key supplier relationships.</li><li>Monitor inventory levels to balance customer satisfaction and cost efficiency.</li><li>Prepare and analyze procurement reports to track KPIs such as inventory turns and service levels; make recommendations for improvements.</li><li>Support global and local forecast planning, adjusting sourcing as necessary.</li><li>Collaborate closely with corporate procurement to implement global strategies and policies.</li><li>Manage packaging, subcontractor processes, and third-party service providers.</li><li>Coordinate with customer service, order entry, and sales teams for effective communication.</li><li>Adjust order quantities in response to changing business needs.</li><li>Facilitate process improvements to optimize procurement, logistics, and materials management.</li><li>Manage production planning for injection molding and assembly operations, aligning sales planning with production schedules.</li><li>Coordinate short- to medium-term service requirements and capacity reservations.</li><li>Track order deadlines and initiate corrective actions as needed to maintain on-time delivery.</li></ul><p><br></p>
<p>We’re looking for a proactive Systems Engineer to design, manage, and optimize our client's IT infrastructure. In this role, you’ll ensure the stability, scalability, and security of our systems while supporting day-to-day operations and long-term growth.</p><p>Key Responsibilities:</p><ul><li>Deploy, configure, and maintain servers, virtualization platforms, and storage systems</li><li>Monitor system performance and troubleshoot issues across Windows and/or Linux environments</li><li>Manage Active Directory, group policies, and user access</li><li>Implement system upgrades, patches, and backups</li><li>Support disaster recovery and high-availability strategies</li><li>Collaborate with IT, network, and security teams to ensure system reliability and compliance</li></ul><p><br></p>
<p>We are looking for a detail-oriented Help Desk Analyst II to join our team. In this long-term contract position, you will play a key role in providing technical support to ensure smooth operations across hardware, software, network, and audiovisual systems. This role focuses on resolving technical issues, assisting end-users, and maintaining a high standard of IT services.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve technical issues related to hardware, software, and network systems, ensuring optimal system performance.</p><p>• Deliver both desktop and remote support for Windows operating systems, Office365 applications, Active Directory, and enterprise software.</p><p>• Install, configure, and maintain computers, peripherals, and audiovisual equipment, including Crestron, Zoom, and Microsoft Teams systems.</p><p>• Manage and troubleshoot video conferencing platforms to ensure seamless operation for meetings and events.</p><p>• Perform basic system administration tasks, including user account setup and managing permissions.</p><p>• Assist with network troubleshooting, including device configurations and addressing security concerns.</p><p>• Develop and update IT documentation, including training materials and knowledge base articles.</p><p>• Collaborate with external vendors and escalate complex technical issues when necessary.</p>
<p>Position Summary</p><p>We are seeking a Cloud Engineer to design, implement, and optimize cloud infrastructure solutions. This role will ensure scalability, security, and efficiency across enterprise systems.</p><p>Key Responsibilities</p><ul><li>Design and deploy cloud infrastructure using Azure and AWS.</li><li>Build and manage CI/CD pipelines for application deployments.</li><li>Monitor and optimize cloud performance and cost.</li><li>Implement cloud security best practices and disaster recovery solutions.</li><li>Document cloud architectures and provide support to development teams.</li></ul><p><br></p>
We are looking for a dedicated Billing Specialist to join our team in Suwanee, Georgia. This is a long-term contract position offering an excellent opportunity to contribute to key financial operations. The ideal candidate will have a strong background in billing, accounts receivable, and financial processes, with the ability to thrive under deadlines in a fast-paced environment.<br><br>Responsibilities:<br>• Generate and distribute accurate invoices in alignment with established timelines.<br>• Identify and resolve billing discrepancies to ensure compliance with organizational policies.<br>• Monitor accounts receivable and proactively follow up on overdue payments to maintain cash flow.<br>• Collaborate with internal teams to address billing issues and provide timely updates.<br>• Support month-end closing activities by preparing detailed reports and ensuring accuracy in revenue recognition.<br>• Maintain up-to-date customer billing profiles by verifying contracts, agreements, and payment terms.<br>• Deliver outstanding customer support by addressing billing inquiries and resolving disputes promptly.
