We are looking for a skilled Administrative Assistant to provide comprehensive support to the Executive Director and executive staff of multiple state agencies. This long-term contract position requires exceptional organizational and communication skills to ensure smooth operations and alignment of priorities. Based in Atlanta, Georgia, this role involves managing schedules, coordinating workflows, and handling sensitive information with professionalism.<br><br>Responsibilities:<br>• Coordinate the Executive Director’s calendar by scheduling appointments, meetings, and travel arrangements, ensuring optimal time management.<br>• Prepare and organize materials for executive meetings, including agendas, reports, presentations, and follow-up correspondence.<br>• Act as a liaison between the Executive Director and internal or external stakeholders, responding to communications and ensuring timely resolutions.<br>• Track and manage administrative tasks and deadlines, ensuring action items are completed efficiently and accurately.<br>• Handle confidential information with discretion and professionalism, maintaining trust and security.<br>• Assist in drafting and editing correspondence, reports, and other documents as needed.<br>• Facilitate communication and collaboration between government officials, community leaders, and partner organizations.<br>• Provide administrative support to executive staff, including managing documents, filing systems, and office resources.<br>• Address inbound calls and inquiries, directing them appropriately or resolving issues as necessary.
We are looking for an Administrative Assistant to join our team in Cumming, Georgia. This long-term contract position is ideal for a detail-oriented individual with strong organizational and communication skills. The role offers an excellent opportunity to contribute to the smooth operation of office functions while showcasing expertise in administrative support.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to ensure seamless daily office operations.<br>• Handle incoming calls professionally, delivering excellent customer service and accurate information.<br>• Organize and maintain office systems to enhance efficiency and accessibility of resources.<br>• Perform precise data entry and maintain the integrity of information systems.<br>• Utilize Microsoft Excel for data management, reporting, and analysis with intermediate to advanced proficiency.<br>• Manage multiple priorities effectively while maintaining high attention to detail.<br>• Protect sensitive information by adhering to confidentiality standards.<br>• Collaborate with team members to foster a positive and productive work environment.<br>• Assist with receptionist duties, including filing and document management.
<p>We are looking for a detail-oriented Legal Administrative Assistant to join our team in Atlanta, Georgia. This Contract-to-long-term position offers an opportunity to support a thriving law firm by handling a variety of administrative tasks and assisting attorneys and paralegal staff with overflow work. </p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support to attorneys and staff, including managing overflow tasks from legal secretaries and paralegals.</p><p>• Perform document shredding, scanning, and copying to maintain organized records.</p><p>• Prepare and stuff envelopes for mailing purposes.</p><p>• Break down and organize closing files for efficient access.</p><p>• Manage electronic copies of documents and ensure accurate filing.</p><p>• Schedule and confirm appointments for attorneys and staff.</p><p>• Answer and direct calls using a multi-line phone system.</p><p>• Maintain a clean and organized workspace, adhering to office protocols.</p><p>• Ensure compliance with COVID-related precautions, including hand sanitation and social distancing where applicable.</p>
We are looking for an organized and proactive Administrative Assistant to join our team on a contract basis in Atlanta, Georgia. This role involves supporting a high-volume workflow and ensuring excellent customer service to potential clients. The ideal candidate will possess strong communication skills and the ability to work efficiently in a fast-paced environment.<br><br>Responsibilities:<br>• Assist the intake specialist in managing incoming leads and potential client inquiries with attention to detail and efficiency.<br>• Evaluate and categorize leads based on their relevance and communicate findings to the team.<br>• Collaborate daily with team members to review lead quality and ensure alignment with organizational goals.<br>• Handle inbound and outbound calls to provide support and gather necessary information.<br>• Maintain a courteous and detail-oriented demeanor when interacting with clients, particularly those dealing with health issues or elderly populations.<br>• Utilize knowledge of Social Security Administration and legal processes to address client needs.<br>• Ensure accurate documentation and record-keeping for all client interactions.<br>• Adapt quickly to new systems and processes to enhance workflow efficiency.<br>• Provide consistent and reliable administrative support to contribute to the team's success.
We are looking for a Claims Support specialist to join our team in Alpharetta, Georgia. This Contract position requires an individual with strong organizational skills who can handle claims processing, customer service, and administrative tasks with efficiency and attention to detail. The role is fully onsite, with a five-day workweek, offering an excellent opportunity to contribute to a dynamic office environment.<br><br>Responsibilities:<br>• Verify and review the accuracy of information for newly received claims in accordance with coverage guidelines.<br>• Update claim files within the system as instructed by claims representatives.<br>• Process loss payments using Claim Vision and ensure all transactions are accurately recorded.<br>• Deliver exceptional customer service to agents, insureds, clients, and other stakeholders.<br>• Handle the processing of authorized payments and maintain detailed records.<br>• Input data, correspondence, and diary updates into the system, while preparing form letters and maintaining documentation.<br>• Perform administrative duties such as typing, photocopying, indexing, and filing to support claims operations.<br>• Calculate wages and draft well-crafted correspondence related to claims.<br>• Contact insureds to request missing information required for claim file completion.<br>• Apply basic knowledge of Southeastern jurisdiction laws related to workers' compensation, when necessary.
<p>Robert Half HR Solutions is currently partnering with a client in the Metro Atlanta area that is looking to add a Benefits Specialist to their team. The Benefits Specialist will be responsible for benefits administration for employees across the US and Canada. The Benefits Specialist will administer health and welfare benefits, 401k, leave of absence, and COBRA. Previous experience supporting an employee population of 1500+ across multiple states and Canada is preferred. Previous experience with UKG and UKG PlanSource is strongly preferred. This is a great opportunity to join a dynamic HR Team and make an immediate impact!</p>
We are on the hunt for a Systems Administrator to join our team in Sandy Springs, Georgia. This role lies at the intersection of providing first-level support for internal users and managing user accounts, permissions, and passwords. You will also be involved in system administration tasks, network support, software & application support, and documentation.<br><br>Responsibilities:<br><br>• Be the first point of contact for internal users by supporting them via ticketing system, phone, email and Teams.<br>• Troubleshoot and resolve hardware, software, and network issues promptly.<br>• Escalate complex issues to senior IT and engineering staff when necessary.<br>• Assist in managing user accounts, permissions, and passwords, especially for platforms like Active Directory, Office 365, etc.<br>• Configure new servers and services following established procedures and best practices.<br>• Perform routine system monitoring, backups, and basic maintenance tasks.<br>• Support the setup, configuration, and troubleshooting of hardware such as PCs, printers, mobile devices, etc.<br>• Assist in monitoring and maintaining local area network (LAN) and wide area network (WAN) connections.<br>• Troubleshoot connectivity issues and help maintain network security, including firewall configuration and VPN setup.<br>• Install, update, and support company-approved software.<br>• Assist with the deployment of applications, patches, and updates to systems.<br>• Maintain detailed records of support requests and resolutions in the help desk system.<br>• Participate in creating and maintaining IT documentation, policies, procedures, and user guides in line with best practices.<br>• Ensure smooth operation of all IT functions, including telephone and network connectivity for all company locations.<br>• Implement and maintain appropriate security measures, processes, and procedures to protect business assets.<br>• Manage controls and governance of technology platforms and ownership of policies and procedures relating to information technology.<br>• Participate in the selection, implementation, and management of 3rd party vendor relationships for information technology.
<p>We are looking for a Permit Coordinator to join our team on a long-term contract basis in Canton, Georgia. The Permit Coordinator plays a critical role in ensuring construction, renovation, or operational projects comply with all local, state, and federal regulations. This professional will manage the permitting process from start to finish, serving as a liaison between clients, government agencies, project teams, and contractors. The ideal candidate will be well-organized, detail-oriented, and knowledgeable about permitting requirements, ensuring that all permits are obtained in a timely and efficient manner to avoid delays.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Permit Management:</strong></li></ol><ul><li>Plan, organize, and coordinate the submission of permit applications for residential, commercial, or industrial projects.</li><li>Track and manage the progress of permit applications to ensure timely approvals.</li></ul><ol><li><strong>Regulatory Compliance:</strong></li></ol><ul><li>Understand and stay up-to-date with local, state, and federal permitting requirements, building codes, and regulations.</li><li>Ensure all projects are compliant with applicable regulations and codes to avoid violations or penalties.</li></ul><ol><li><strong>Liaison and Communication:</strong></li></ol><ul><li>Serve as the primary point of contact for clients, contractors, architects, and government agencies regarding permit requirements and statuses.</li><li>Address inquiries, provide updates, and solve any permitting-related issues that arise during the application process.</li></ul><ol><li><strong>Documentation and Recordkeeping:</strong></li></ol><ul><li>Ensure the accuracy and completeness of all submitted applications, forms, and supporting documents.</li><li>Maintain an organized and up-to-date filing system of all permits, plans, and correspondences.</li></ul><ol><li><strong>Process Optimization:</strong></li></ol><ul><li>Identify opportunities to streamline the permitting process and reduce delays.</li><li>Develop and document best practices to improve efficiency in dealing with permitting agencies.</li></ul><ol><li><strong>Support Teams:</strong></li></ol><ul><li>Collaborate with project managers, engineers, architects, and other stakeholders to ensure proper planning and execution of permitting-related tasks.</li><li>Assist with obtaining inspections</li></ul><p><br></p>
<p>Robert Half Marketing and Creative Atlanta is looking Traffic Manager to join a growing agency team in Midtown Atlanta. The Traffic Manager will facilitate workflow on retail and channel graphic projects. Duties include managing internal traffic systems, creating schedules and tracking project progress, routing work for review and approval, archiving files and assets and opening and closing projects. This position partners and builds strong relationships with internal clients and team members. This position is regarded by the client as a trusted advisor and works closely with the designers, and account/project managers to set project milestones, create project timelines and track schedules to ensure all deliverable deadlines are met on time and on brand. The Traffic Manager must have a thorough understanding of the creative/print production process. </p><p><br></p>
<p>Robert Half Marketing and Creative Atlanta is looking Traffic Manager to join a growing agency team in Midtown Atlanta. The Traffic Manager will facilitate workflow on retail and channel graphic projects. Duties include managing internal traffic systems, creating schedules and tracking project progress, routing work for review and approval, archiving files and assets and opening and closing projects. This position partners and builds strong relationships with internal clients and team members. This position is regarded by the client as a trusted advisor and works closely with the designers, and account/project managers to set project milestones, create project timelines and track schedules to ensure all deliverable deadlines are met on time and on brand. The Traffic Manager must have a thorough understanding of the creative/print production process. </p><p><br></p>
<p>We are looking for an experienced Executive Assistant to provide exceptional support to senior executives in a fast-paced environment. This position is located in Alpharetta, Georgia, and offers an exciting Contract to permanent opportunity in the motor freight forwarding industry. The ideal candidate will excel at managing schedules, coordinating travel plans, and facilitating seamless communication, ensuring the executives they support can focus on strategic priorities.</p><p><br></p><p>Responsibilities:</p><p>• Manage executive calendars, scheduling appointments and ensuring timely updates for all commitments.</p><p>• Coordinate and arrange domestic and international travel plans, including flights, accommodations, and itineraries.</p><p>• Organize and prepare materials for executive meetings, ensuring all necessary documentation is readily available.</p><p>• Handle detailed email correspondence and communications on behalf of executives, maintaining a high standard of professionalism.</p><p>• Utilize Microsoft Excel, Teams, Word, Smartsheets and other tools to create reports, presentations, and maintain records.</p><p>• Act as a liaison between executives and internal teams, ensuring effective communication and collaboration.</p><p>• Monitor and prioritize incoming emails, addressing urgent matters and delegating tasks where necessary.</p><p>• Maintain confidentiality and discretion when handling sensitive information.</p><p>• Troubleshoot scheduling conflicts and proactively resolve any logistical challenges.</p><p>• Provide general administrative support, including filing, data entry, and other tasks as needed.</p>
<p>We are looking for a skilled Paralegal to assist with litigation support and case management on a contract basis in Atlanta, Georgia. This role requires someone with strong attention to detail who can handle eFiling processes, draft legal documents, and manage cases efficiently. The position is ideal for an individual who thrives in a fast-paced legal environment and is ready to support an upcoming trial.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and file legal documents electronically in both state and federal courts.</p><p>• Draft litigation documents and other legal paperwork in accordance with case requirements.</p><p>• Utilize Dropbox Business for case management and document organization.</p><p>• Conduct legal research using Westlaw to support case preparation.</p><p>• Assist with time tracking and billing using Bill4Time software.</p><p>• Coordinate trial preparation activities and ensure deadlines are met.</p><p>• Maintain organization and accuracy in managing case files and legal documentation.</p><p>• Provide administrative support to attorneys as needed.</p>
We are looking for an experienced Project Manager to join our team in Atlanta, Georgia. This is a long-term contract position that offers the opportunity to work closely with executive leadership and key departments, ensuring effective coordination and task management. The ideal candidate will excel in organizing, tracking, and documenting project tasks to support organizational goals.<br><br>Responsibilities:<br>• Develop and maintain project plans and schedules to ensure timely progress and completion.<br>• Monitor ongoing projects by tracking critical milestones and evaluating key performance indicators.<br>• Prepare project updates and summaries in formats suitable for executive-level review and decision-making.<br>• Oversee task assignments to and from the Executive Director, ensuring accountability and clear communication.<br>• Manage and organize project documentation for easy access and compliance.<br>• Collaborate with the Chief of Collaboration, Director of Intergovernmental Affairs, and Administrative Assistant to streamline workflows.<br>• Ensure effective coordination across departments to support organizational initiatives.<br>• Provide regular status reports and recommendations to executive leadership.<br>• Identify potential risks and propose solutions to maintain project timelines and deliverables.
<p>Robert Half’s HR Solutions team is currently seeking an experienced and motivated <strong>HR Generalist</strong> to join one of our valued clients. This is a fantastic opportunity for a Human Resources professional with <strong>2+ years of direct HR experience</strong> who is ready to step into a dynamic environment, wear many hats, and make an immediate impact. The HR Generalist will support daily HR operations and contribute across multiple functional areas including employee relations, onboarding, benefits administration, compliance, and performance management. The ideal candidate is resourceful, proactive, and eager to grow within the HR field.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a point of contact for employee inquiries regarding HR policies, procedures, and programs</li><li>Coordinate and support onboarding and offboarding processes</li><li>Assist with benefits enrollment, administration, and employee communications</li><li>Support employee relations efforts by documenting issues and facilitating resolutions in collaboration with HR leadership</li><li>Maintain employee records and ensure compliance with federal, state, and local labor laws</li><li>Contribute to the development and implementation of HR initiatives and systems</li><li>Assist with performance review processes and support ongoing employee development programs</li><li>Help facilitate HR reporting, metrics tracking, and audits</li></ul>
<p>Seeking a Legal Assistant to join a litigation defense law firm in NW Atlanta, GA. This role is integral to our operations within the insurance defense litigation sector. As a Legal Assistant, you will be tasked with managing multiple projects, delivering high-quality work products, and navigating the demands of a bustling legal environment. Your responsibilities will cover a variety of tasks from electronic filing to client billing activities.</p><p><br></p><p>• Supporting attorneys with high-volume work, ensuring consistent production and delivery of high-quality work products.</p><p>• Applying your proven knowledge of electronic filing requirements to manage state and federal court filings in Georgia.</p><p>• Prioritizing and executing tasks with a keen attention to detail, demonstrating your ability to organize and manage multiple projects with competing deadlines.</p><p>• Working both proactively and independently, as well as collaboratively, in a fast-paced legal environment.</p><p>• Utilizing your excellent written and verbal communication skills to provide clear communications.</p><p>• Maintaining a detail-oriented demeanor and a positive attitude with attorneys, colleagues, and vendors as needed.</p><p>• Demonstrating proficiency with Microsoft Office including Word, Excel, Outlook and PDF maker (Nuance or Adobe Pro), and efficiency in navigating the internet.</p><p>• Applying your knowledge of client billing activities, including billing submission and appeals.</p><p>• Performing regular administrative duties such as opening files, keeping files in order, arranging travel, and preparing expense reports.</p><p>• Managing attorneys' calendars, docketing court dates and other relevant activities.</p>
<p>We are looking for a skilled and detail-oriented Paralegal to a small law firm in Sandy Springs, Georgia. This role involves providing crucial support across various legal areas, including commercial litigation, civil litigation, real estate transactions, and probate matters. The ideal candidate will have strong organizational skills, the ability to manage deadlines effectively, and a keen understanding of e-filing systems and case management.</p><p><br></p><p>Responsibilities:</p><p>• Manage and organize both physical and electronic case files, ensuring all documents are properly maintained and accessible.</p><p>• Draft and prepare pleadings, discovery requests and responses, correspondence, and required legal notices for litigation and probate matters.</p><p>• Handle e-filing processes across multiple court systems, including Magistrate, State, Superior, Probate, Appellate, U.S. District, and Bankruptcy Courts.</p><p>• Conduct research on state and county sites for real estate transactions, including title exams, zoning reports, and ownership verification.</p><p>• Prepare and review closing documents for commercial real estate transactions, such as transfer deeds, affidavits, title objections, and settlement statements.</p><p>• Coordinate the logistics for real estate closings, including document circulation, fund disbursement, and post-closing duties like recording deeds and mortgages.</p><p>• Assist in corporate transactions by drafting organizational documents, submitting entity registrations, and maintaining corporate records.</p><p>• Support estate planning efforts by updating documents, conducting property ownership research, and preparing deeds for recording.</p><p>• Monitor and ensure compliance with all filing deadlines for annual registrations and case-related proceedings.</p>
<p><strong>ACCOUNTS PAYABLE MANAGER - Well-Established Manufacturer in Duluth, GA</strong></p><p>My client, a well-established manufacturer in Duluth, is looking for a talented and experienced <strong>Accounts Payable Manager</strong> to join their finance team in Duluth, GA. In this role, you’ll lead their Accounts Payable function, overseeing the complete AP cycle, managing vendor relationships, and ensuring accuracy and compliance in all processes. This is a hands-on leadership position where you’ll guide a great team, improve processes, and make a direct impact on the financial health of the organization.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Oversee the full accounts payable cycle – invoice receipt, processing, verification, and reconciliation.</li><li>Lead, mentor, and develop a team of AP specialists, fostering collaboration and high performance.</li><li>Ensure on-time and accurate vendor payments while maintaining strong vendor partnerships and optimizing cash flow.</li><li>Develop and maintain AP policies and procedures in line with GAAP and company standards.</li><li>Partner with purchasing, operations, and other teams to resolve invoice discrepancies and ensure accurate cost allocations.</li><li>Manage month-end and year-end AP close processes, including reconciliations and accruals.</li><li>Identify and implement process improvements and automation for greater efficiency.</li><li>Maintain accurate vendor master data with proper controls.</li><li>Prepare AP-related reports, analyses, and reconciliations for leadership.</li><li>Support audits by providing required documentation.</li></ul><p><br></p>
<p>Job title: Senior Business Analyst,</p><p><br></p><p>Hybrid 3 days onsite in the Marietta area!</p><p><br></p><p>Robert Half is actively searching for a Senior Business Analyst to play a key role in enhancing customer satisfaction, driving adoption, and optimizing business processes for our clients.</p><p><br></p><p>As a Senior Business Analyst, you will be the bridge between our clients and internal teams, ensuring our Policy Administration System meets business needs and regulatory requirements. Reporting to the VP of Customer Success, you will work closely with clients, customer success managers, product teams, and delivery teams to drive implementations, improve user experience, and support business growth.</p><p>In this role, you will act as a trusted advisor to clients, providing best practices and recommendations to maximize the value of the company’s solutions.</p><p><br></p><p><br></p><p><br></p>
<p><strong><u>Responsibilities:</u></strong></p><p><strong>Commissions and Spiffs Analysis:</strong></p><ul><li>Track and validate all payroll changes (new hires, terminations, promotions, and transfers) to ensure these changes are accurately factored into the monthly commission calculations.</li><li>Assist in preparing monthly commission statements, including those generated via our automated system or manually in Excel.</li><li>Support the processing, reporting, and analysis of commission payroll for monthly payouts, working with management to confirm accuracy and make adjustments as needed.</li><li>Research compensation issues or disputes and provide analysis to facilitate resolution.</li><li>Prepare monthly commission reconciliations and assist with other ad hoc reporting/analysis</li><li>Assist with annual commission contract and schedule administration.</li></ul><p><br></p><p><strong>Corporate Reporting and Analysis:</strong></p><ul><li>Assist with the implementation and automation of consolidated monthly reporting, including commentary in BI tools/systems, to provide post-close insights on notable variances and financial/non-financial KPIs.</li><li>Compile, analyze, and report financial, sales, and statistical data (such as sales, expenses, operating working capital, performance flash reporting, cash forecasting, capital expenditures, and operating statistics) from multiple systems.</li><li>Collaborate with department managers and senior staff to provide quantitative financial analysis of operational and financial data in support of strategic growth, including the creation of dashboards and ongoing reporting for future use.</li><li>Demonstrate the ability to conduct analysis and complete tasks with limited supervision, maintaining a solutions-oriented attitude when tackling new projects.</li></ul><p><br></p><p><strong>Other Tasks and Responsibilities:</strong></p><ul><li>Take the initiative to collaborate with various business segments to identify ways the finance department can further support business needs, implementing related projects and reports as necessary for ongoing support.</li><li>Partner with management to plan and improve systems and processes, including expanding current BI tools for streamlined reporting.</li><li>Serve as a backup for other analyst responsibilities as directed by finance management.</li><li>Collaborate with the Director of Finance and various department managers on complex projects.</li><li>Work cooperatively with others and comply with all company policies and procedures. Perform other duties as assigned.</li></ul>
<p>We are looking for an experienced Paralegal to join our team in Atlanta, Georgia. This is a long-term contract position that requires a detail-oriented individual with a strong understanding of legal processes, licensing, and contract administration. The role is fully on-site in Smyrna.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review licensing and registration applications to ensure accuracy and compliance.</p><p>• Manage and organize legal documents, including contracts and registration forms.</p><p>• Collaborate with team members to support the completion of the licensing project within established timelines.</p><p>• Utilize software tools such as Adobe and Microsoft Office to create and edit legal documents.</p><p>• Conduct research to verify information and maintain compliance with applicable regulations.</p><p>• Ensure all documentation is filed appropriately and accessible for future reference.</p><p>• Communicate effectively with stakeholders to gather necessary information and clarify requirements.</p><p>• Maintain confidentiality and professionalism when handling sensitive legal information.</p>
We are looking for an experienced Underwriting Associate to join our team in Alpharetta, Georgia. In this role, you will play a key part in supporting the underwriting process within the Wholesale Environmental group, ensuring accurate data conversion and policy registration. This is a long-term contract position that offers the opportunity to work in-office five days a week, with potential remote flexibility after training and demonstrated proficiency.<br><br>Responsibilities:<br>• Collaborate with underwriting and operations teams to ensure the accurate conversion of Environmental Accounts into the new system.<br>• Prepare renewal applications and documents for underwriter review, ensuring all data is properly translated into the policy registration system.<br>• Manage an assigned book of business to meet deadlines for policy renewals and updates.<br>• Analyze year-over-year reports to identify trends and discrepancies.<br>• Maintain electronic files, records, and data in accordance with administrative and clerical procedures.<br>• Provide excellent customer service by meeting established quality and time standards.<br>• Prioritize tasks and coordinate personal workflows to ensure efficiency and accuracy.<br>• Take ownership and accountability for work products while adhering to high-quality standards.<br>• Adapt quickly to a fast-paced, dynamic environment while managing high volumes of work.<br>• Establish and maintain effective working relationships with both internal and external stakeholders.
We are seeking a dedicated Collections Specialist to join us on a contract-to-permanent placement basis. This is an exciting opportunity for someone looking to make an impact in a fast-paced, structured work environment.<br><br>Responsibilities:<br><br>Perform B2B collections activities<br>Process and track data entry and reporting<br>Handle account reconciliations and manage client communications<br>Provide exceptional customer service while managing payment and collections processes<br>Collaborate with team members to streamline collection procedures<br>Utilize Excel for reporting and data management<br>Support other administrative tasks as needed<br>Expectations:<br><br>100% in-office role (no hybrid flexibility)<br>Structured work hours: Monday to Friday, 8:00 AM - 5:00 PM<br>1-hour lunch break<br>Requirements:<br><br>Experience with B2B collections<br>Intermediate Excel skills (reporting, data analysis)<br>Customer-centric approach and strong communication skills<br>Computer savvy with strong attention to detail<br>SAP experience is a plus but not required<br>Ability to work independently and within a team
<p><strong>SALES OPERATIONS ANALYST - Growth-Oriented Manufacturer in Lawrenceville</strong></p><p>A growing organization is seeking a highly analytical and detail-oriented <strong>Sales Operations Analyst</strong> to join their team. In this key role, you’ll drive process optimization, deliver actionable sales insights, and facilitate data-driven decision-making across the sales function. You’ll work hands-on with sales analytics, CRM management, and sales compensation support, helping the team identify trends and opportunities to boost performance.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support and optimize CRM (Microsoft CRM) systems to enhance sales processes, lead management, opportunity tracking, and pipeline visibility.</li><li>Collaborate cross-functionally with sales, marketing, operations, and IT to align CRM architecture with business needs.</li><li>Maintain user administration, data hygiene, permissions, and roles within the CRM platform.</li><li>Build and maintain sales dashboards and reports (Power BI experience preferred) to provide insights to sales leadership and other stakeholders.</li><li>Analyze data to spot trends, gaps, and sales opportunities; present findings to key decision-makers.</li><li>Prepare and run reports on sales margin, trends, and team performance against key indicators.</li><li>Assist with data validation and quality assurance processes for monthly sales compensation.</li><li>Partner in defining and streamlining sales processes, workflows, and KPIs.</li><li>Support training and implementation for CRM initiatives.</li><li>Assist with territory planning, forecasting, and product rollouts.</li><li>Coordinate with data owners (IT, business ops, sales) to ensure smooth integration of system and data enhancements.</li><li>Provide ad hoc reporting and support for pricing and margin validation.</li><li>Perform additional duties as needed.</li></ul><p><br></p>
<p>Robert Half HR Solutions is currently partnering with a client in the Johns Creek area that is looking for a dynamic and proactive HR Business Partner to join their growing organization and make an immediate impact. This role will support corporate employees, with a strong focus on employee relations, performance management, HR compliance, and policy creation/implementation. Experience supporting engineering teams is a plus, as well as HRIS implementation. This role requires someone willing to roll up their sleeves, wear multiple hats, and contribute to a variety of HR projects in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as a strategic HR partner for corporate client groups, providing day-to-day HR support to leaders and employees.</li><li>Handle all aspects of employee relations, ensuring alignment with company policies and applicable labor laws.</li><li>Lead performance management initiatives, including goal setting, feedback, and coaching processes.</li><li>Ensure HR compliance across all corporate functions, guiding leaders on federal, state, and local regulations while maintaining up-to-date knowledge of legal requirements.</li><li>Develop, implement, and update HR policies and procedures to align with company objectives and compliance requirements.</li><li>Work closely with Talent Acquisition to support recruiting efforts, align on workforce planning, and ensure a seamless onboarding process for new hires.</li><li>Drive and support various HR projects, including program rollouts and organizational development initiatives.</li><li>Support and mentor managers to build leadership capabilities and effective team engagement strategies.</li><li>Contribute to HRIS implementation and optimization efforts, ensuring data accuracy and usability for HR processes.</li><li>Partner with key stakeholders to identify and address talent gaps while promoting a culture of inclusion and employee engagement.</li></ul><p><br></p><p><br></p>
<p><strong>HEAD OF CUSTOMER SERVICE - International Company Located in Duluth</strong></p><p>We’re looking for a <strong>Head of Customer Service </strong>for one of our clients located in Duluth. The Head of Customer Service will be responsible for overseeing the entire customer journey—from initial onboarding through renewal and expansion. This strategic role is critical to driving engagement, retention, and growth across their customer base. As part of the senior leadership team, you’ll build and execute a world-class customer experience strategy that sets us apart in the industry. You’ll oversee customer success operations, champion cross-functional collaboration, and ensure that every client touchpoint is seamless, supportive, and value-driven.</p><p><br></p><p><strong>What You’ll Be Doing: </strong></p><ul><li>Design and implement a customer success vision aligned with business growth goals</li><li>Own key metrics like churn, CLTV, and net revenue retention</li><li>Champion a customer-first mindset across all departments</li><li>Lead and scale a high-performing team (Account Managers, Client Engagement, Onboarding & Support)</li><li>Provide coaching, resources, and direction to drive performance and career growth</li><li>Manage the post-sale customer journey to ensure satisfaction, loyalty, and long-term success</li><li>Identify and proactively solve issues to reduce churn and increase advocacy</li><li>Collaborate closely with Sales, Marketing, Product, and Operations to align strategies and deliver seamless customer experiences</li><li>Deliver customer insights that influence product innovation and go-to-market plans</li><li>Lead customer expansion through upselling, cross-selling, and value realization</li><li>Continuously improve processes around onboarding, renewals, and customer lifecycle</li><li>Leverage customer success platforms and CRM tools to track health scores, engagement, and retention</li><li>Report on trends, risks, and performance to executive leadership</li></ul><p><br></p>
