<p>We are seeking a motivated and detail-oriented Customer Service Specialist for ongoing opportunities! In this role, you will play a key part in delivering exceptional support and solutions to our clients while maintaining high standards of professionalism and service. This position ideal for individuals who have a passion for customer satisfaction and enjoy working in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, or live chat.</li><li>Provide accurate information about products, services, policies, and processes to clients.</li><li>Resolve customer complaints and escalate issues to appropriate departments when required.</li><li>Document customer interactions, feedback, and resolutions in the company’s CRM system.</li><li>Collaborate with internal teams to ensure customer needs are met efficiently.</li><li>Identify opportunities to improve customer experience and contribute ideas for enhancing service quality.</li><li>Meet or exceed performance goals, including response times, resolution rates, and customer satisfaction.</li></ul><p><br></p>
Seeking an experienced Sales Coordinator to support the Customer Service Team in Ann Arbor MI. This role is. The ideal candidate is team-oriented, detail-oriented, highly organized, and detail oriented, with strong administrative, customer service, and sales communication skills. The position requires comfort working in fast-paced environments and the ability to collaborate effectively within a small team structure. Pay up to $24/hr depending on experience. This role is HYBRID. <br><br>Key Responsibilities: <br>• Respond promptly to customer inquiries via phone and email <br>• Prepare and send warranty quotes and invoices following established procedures and pricing <br>• Process purchase orders, enter payments, and update account records <br>• Track customer correspondence and maintain accurate data in internal systems <br>• Support the creation and maintenance of process documents and customer communication materials <br>• Assist with preparing reports and status updates for management <br>• Coordinate with internal departments to address customer needs and resolve issues <br>• Perform other administrative duties as assigned and strong customer service<br>• Conduct proactive outreach to customers following system purchases <br>• Communicate warranty benefits and terms effectively to drive sales <br>• Follow up with customers as warranty expiration dates approach to facilitate renewals <br>• Track customer information and status in internal systems <br>• Recommend new opportunities and trends based on reports and customer feedback <br>Marketing Support <br>• Assist with marketing initiatives and campaign support as needed <br>• Contribute to customer communication materials and promotional content <br>Team Collaboration <br>• Work collaboratively within a two-person team environment, requiring excellent interpersonal skills <br>• Maintain constant communication with team members via Microsoft Teams throughout the workday <br>• Coordinate efforts to ensure seamless customer experience and operational efficiency <br>Compensation & Benefits <br>• Associate degree or equivalent experience <br>• Strong organizational skills with attention to detail <br>• Clear written and verbal communication abilities with sales acumen <br>• Proficiency in Microsoft Office (including Teams) and familiarity with CRM systems are preferred <br>• Ability to prioritize, multitask, and work both independently and collaboratively <br>• Experience in processing orders, invoices, or contracts is a plus <br>• Comfort with sales conversations and customer relationship building Minimum Requirements <br>• At least 2 years in an administrative, customer service, or sales support role <br>• Proficient in English communication with strong phone presentation skills <br>• Skilled in Microsoft Office applications and the Teams platform <br>• detail oriented attitude and excellent phone etiquette <br>• Ability to thrive in a collaborative team environment <br>• Willingness to engage in sales activities and light marketing support <br>Work Environment • Office environment <br>• Standard business hours, Monday through Friday <br>• Collaborative two-person team structure requiring constant communication and coordination <br>• Initial office-based work with potential remote opportunities
Seeking a Procurement Specialist in the Saline MI area. This role is 100% ONSITE M-F 8am - 5pm. The Procurement Specialist is responsible for providing effective customer service for all internal and external customers. They will work diligently to fulfill the commitment of providing the right tool at the right price and the right time, efficiently and accurately performing all tasks related to exceeding our customer’s requirements.<br><br>Job Functions:<br>* Works closely with internal and external customers to ensure optimal service is provided.<br>* Develop effective business relationships with the supply base.<br>* Processes customer and vendor orders according to designated process.<br>* Provides timely and accurate information to incoming customer order status requests.<br>* Works closely with the credit department to resolve disputed A/R and A/P issues.<br>* Manages vendor purchase order follow up and issue resolution.<br>* May handle inventory management and inventory level analysis. <br>* Review inventory for nonmoving and overstock items and take appropriate action.<br>* Resolves vendor shipping issues in conjunction with warehouse.<br><br>Competencies:<br>* Customer/Client/Vendor Focus. <br>* Problem Solving & Analysis.<br>* Time Management and Self-Motivation <br>* Communication Proficiency.<br>* Teamwork Orientation.<br>* Effective conflict resolution.<br>* Proficient Excel capabilities.<br>* Organization/Prioritization of tasks.<br>* Attention to detail <br><br>Preferred Education Experience:<br>Supply Chain Management a plus but not necessary, on the job training provided. Knowledge of Microsoft Excel and Outlook required. Manufacturing experience a plus, but not required
We are looking for an experienced Accounts Receivable Specialist to join our team in Southfield, Michigan. In this role, you will play a key part in ensuring accurate and efficient management of customer accounts, payments, and collections. The ideal candidate is detail-oriented, proactive, and capable of collaborating across departments to resolve billing issues and maintain strong customer relationships.<br><br>Responsibilities:<br>• Accurately process and record customer payments, including checks, wires, and credit card transactions.<br>• Investigate and resolve discrepancies such as payment errors, chargebacks, and unapplied cash.<br>• Generate and distribute invoices, account statements, and summaries to customers.<br>• Follow up on overdue accounts through regular collection efforts while maintaining clear and effective communication.<br>• Analyze aging reports to identify delinquent accounts and recommend escalation strategies.<br>• Perform monthly reconciliation of accounts receivable subledger with the general ledger and assist in month-end closing activities.<br>• Keep customer account records organized and up-to-date with relevant documentation.<br>• Work collaboratively with internal teams, including Sales and Customer Service, to address billing and payment concerns.<br>• Provide necessary documentation to support audits and compliance requirements.<br>• Participate in initiatives to enhance accounts receivable processes and strengthen internal controls.
<p>We are looking for a dedicated Patient Registration Specialist to join our team in Warren, Michigan. This is a long-term contract position with 2nd shifts, 3pm- 11:30 pm, offering an opportunity to work in a dynamic healthcare environment. The role involves engaging directly with patients, ensuring accurate registration processes, and supporting the emergency department during nights, weekends, and holidays.</p><p><br></p><p>Responsibilities:</p><p>• Accurately register patients in the emergency department, as well as inpatient and outpatient settings.</p><p>• Provide assistance to patients with technology and registration processes.</p><p>• Maintain a high level of customer service while addressing patient inquiries and concerns.</p><p>• Verify medical insurance information and ensure proper documentation.</p><p>• Collaborate with department staff to support various administrative tasks as needed.</p><p>• Adhere to healthcare protocols, including COVID-19 vaccination and flu shot requirements.</p><p>• Ensure data entry accuracy and maintain reliable patient records.</p><p>• Participate in rotating weekend and holiday shifts to meet departmental needs.</p>
We are looking for a knowledgeable Purchase & Sales Specialist to join our team in Plymouth, Michigan. This Contract-to-Permanent position is ideal for someone with a strong background in procurement, particularly in the construction and materials industry. The role involves managing purchasing activities, vendor relationships, and inventory coordination while ensuring cost efficiency and compliance.<br><br>Responsibilities:<br>• Coordinate the procurement of construction materials, including pipes, valves, and fittings, to align with project specifications and timelines.<br>• Build and maintain strong relationships with vendors, evaluating their reliability, pricing, and quality.<br>• Collaborate with internal teams such as project managers and engineers to address procurement needs and delivery requirements.<br>• Create and manage purchase orders while ensuring compliance with company standards and regulations.<br>• Negotiate vendor contracts to achieve cost savings and maintain budgetary control.<br>• Monitor inventory levels and synchronize deliveries with project schedules to prevent delays.<br>• Resolve issues related to late deliveries, defective materials, or discrepancies in inventory.<br>• Research and onboard new suppliers to diversify and strengthen the supply chain.<br>• Analyze procurement data to identify cost-saving opportunities and improve efficiency.
<p><strong>Accounts Receivable Specialist</strong></p><p> <strong>Location:</strong> Detroit, MI (Hybrid – 4 days in office)</p><p><strong>About Our Client</strong></p><p> Our client is a <strong>globally known leader in their product offerings</strong>, recognized for exceptional quality, craftsmanship, and innovation. With a long history of excellence and a culture that values creativity, collaboration, and continuous improvement, the company continues to expand its global reach while maintaining a people-focused and high-performance work environment. Every employee plays a vital role in driving operational success and strengthening the financial foundation of this iconic organization.</p><p><strong>About the Role</strong></p><p> The <strong>Accounts Receivable Specialist</strong> will be part of a high-energy shared services accounting team supporting multiple business units in a fast-paced, dynamic environment. This individual will manage all aspects of accounts receivable — including invoicing, payment processing, collections, reconciliations, and reporting — to ensure timely and accurate cash flow management. The ideal candidate thrives in a collaborative setting and demonstrates strong attention to detail, accountability, and commitment to excellence.</p><p><strong>Key Responsibilities</strong></p><ul><li>Process customer invoices accurately and promptly across multiple entities.</li><li>Apply incoming payments and reconcile accounts to ensure accuracy.</li><li>Monitor aging reports, follow up on overdue balances, and coordinate collection efforts.</li><li>Investigate and resolve billing discrepancies, short payments, and credit memos.</li><li>Collaborate cross-functionally with Sales, Customer Service, and Operations to resolve issues and enhance the customer experience.</li><li>Support month-end activities including reconciliations, journal entries, and AR reporting.</li><li>Maintain up-to-date AR documentation and assist with internal and external audit requests.</li><li>Identify opportunities for process improvement within AR and shared services operations.</li></ul><p>For immediate and confidential consideration please call Jeff Sokolowski directly at (248)365-6131 or apply today.</p>
<p>At Robert Half, we connect exceptional talent with employers across various industries. We are currently seeking a dependable and detail-oriented <strong>Patient Registration Specialist</strong> to assist with overnight operations for a healthcare client in [specific industry/organization type]. This position is crucial in ensuring smooth patient admission services during the 3rd shift, supporting patient care, and maintaining organizational excellence.</p><p><strong>Position Overview:</strong></p><p>As the <strong>Patient Registration Specialist</strong>, you will be the first point of contact for patients during evening and overnight hours. Your primary responsibility will be to manage the patient check-in process seamlessly, ensuring accurate data entry, insurance verification, and delivering excellent customer service in a compassionate manner.</p><p><strong>Responsibilities:</strong></p><ul><li>Welcome and register patients in a professional and courteous manner during overnight hours.</li><li>Collect patient demographic and insurance information and ensure accurate data entry into the system.</li><li>Verify insurance eligibility and manage authorizations as required.</li><li>Safeguard patient information and ensure compliance with HIPAA regulations.</li><li>Address patient inquiries and resolve issues, providing timely and empathetic assistance.</li><li>Handle financial responsibilities, including processing co-pays, payments, and issuing receipts.</li><li>Communicate and collaborate with healthcare staff to ensure a smooth patient experience, especially during shift changes.</li><li>Maintain and organize patient records and ensure all documentation is complete.</li><li>Troubleshoot registration-related issues to minimize delays in patient care.</li></ul><p><strong>Shift Details:</strong></p><ul><li>3rd shift hours</li><li>Must be available for evenings, overnights, and weekends as scheduled. (The specific shift schedule will be established upon hire.)</li></ul><p><br></p>
<p>At Robert Half, we connect exceptional talent with employers across various industries. We are currently seeking a dependable and detail-oriented <strong>Patient Registration Specialist</strong> to assist with overnight operations for a healthcare client in [specific industry/organization type]. This position is crucial in ensuring smooth patient admission services during the 3rd shift, supporting patient care, and maintaining organizational excellence.</p><p><strong>Position Overview:</strong></p><p>As the <strong>Patient Registration Specialist</strong>, you will be the first point of contact for patients during evening and overnight hours. Your primary responsibility will be to manage the patient check-in process seamlessly, ensuring accurate data entry, insurance verification, and delivering excellent customer service in a compassionate manner.</p><p><strong>Responsibilities:</strong></p><ul><li>Welcome and register patients in a professional and courteous manner during overnight hours.</li><li>Collect patient demographic and insurance information and ensure accurate data entry into the system.</li><li>Verify insurance eligibility and manage authorizations as required.</li><li>Safeguard patient information and ensure compliance with HIPAA regulations.</li><li>Address patient inquiries and resolve issues, providing timely and empathetic assistance.</li><li>Handle financial responsibilities, including processing co-pays, payments, and issuing receipts.</li><li>Communicate and collaborate with healthcare staff to ensure a smooth patient experience, especially during shift changes.</li><li>Maintain and organize patient records and ensure all documentation is complete.</li><li>Troubleshoot registration-related issues to minimize delays in patient care.</li></ul><p><strong>Shift Details:</strong></p><ul><li>3rd shift hours</li><li>Must be available for evenings, overnights, and weekends as scheduled. (The specific shift schedule will be established upon hire.)</li></ul><p><br></p>
The Client Service Associate plays a vital role in advisor support and ensuring a superior client experience. This position calls for a knowledgeable financial services detail oriented who excels in organization, attention to detail, and prioritizes a client-focused approach. The perfect fit is someone who can effectively manage multiple tasks independently while maintaining accuracy and urgency. Organize client meeting materials and handle follow-up documents, ensuring prompt execution of client service requests. Process investment and insurance applications accurately and on schedule. Supervise the insurance underwriting process and maintain detail oriented communication with clients. Manage investment account setup, funding procedures, and trading operations. Update and maintain client records within CRM systems and custodial software. Work with custodians and vendors to address account-related concerns. Ensure compliance with regulatory guidelines and uphold client confidentiality. Assist advisors in delivering a smooth and consistent client experience. Handle general administrative duties to optimize office functionality
<p><br></p><p>Responsibilities:</p><p><br></p><p>• Interface directly with customers to provide day-to-day IT support.</p><p>• Offer MAC support, requiring self-initiative and the ability to follow directions.</p><p>• Travel to different sites as needed to provide support.</p><p>• Maintain an accurate record of customer credit and resolve customer inquiries.</p><p>• Monitor customer accounts and take appropriate action.</p><p>• Provide 'White Glove Support' for Executive members of the client base as needed.</p><p>• Contribute to updating existing processes to streamline support as per business requirements.</p><p>• Provide 2nd level MAC support as well as PC and some infrastructure support.</p><p>• Proactively identify, document and escalate issues and requests to limit downtime and maintain a stable technology desk-side environment.</p><p>• Balance competing priorities and maintain the ability to shift focus quickly in response to critical business and customer needs.</p><p>• Maintain physical inventory of company IT equipment and mobile devices accurately for the site.</p><p>• Support large conference rooms/meetings and their respective technologies including Microsoft Teams Rooms and Crestron meeting rooms.</p>
<p><strong>Job Title:</strong> IS Technical Specialist III (Senior) – Oracle Developer</p><p><strong>Service Type: </strong>13-Week Contract to Hire</p><p><strong>Location:</strong> Bloomfield, MI</p><p><br></p><p><strong>Position Overview:</strong></p><p>We are seeking a highly skilled <strong>IS Technical Specialist III</strong> with expertise in Oracle development to join our team on a temporary basis. This senior-level role involves providing technical and consultative support, developing and maintaining Oracle-based systems, and contributing to strategic technology initiatives.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze, design, and develop systems based on user specifications.</li><li>Provide technical assistance for hardware and software issues.</li><li>Utilize advanced technical tools for systems development and support.</li><li>Stay current with industry trends and apply relevant knowledge to projects.</li><li>Mentor junior staff and assist in identifying training needs.</li><li>Lead specific projects and ensure successful delivery.</li><li>Perform other related duties as assigned.</li></ul>
<p>POSITION SUMMARY</p><p>Position is responsible for conducting reimbursement billing activities related to various Federal, </p><p>State and local grants and contracts.</p><p>ESSENTIAL JOB DUTIES AND RESPONSIBILITIES</p><p>1 Track the schedule of reimbursement billing deadlines and submit billings according to </p><p>the schedule</p><p>2 Track expenses to assure all funds have been expended each year</p><p>3 Prepare reimbursement billings in accordance with the formats and content required by </p><p>each granting agency</p><p>4</p><p>Submit reimbursement billings and required support to appropriate contact at each </p><p>granting agency and maintain correspondence to ensure timely receipt of </p><p>reimbursement</p><p>5 Prepare and submit monthly financial reports required by granting agencies</p><p>6 Assist in preparation of new and all revisions of the grant budgets</p><p>7</p><p>Monitor budget-to-actual and work with Grant Administrator and program personnel to </p><p>formulate projections and budget amendments</p><p>8</p><p>Review contracts and awards to determine allowable costs, appropriate billing formats, </p><p>budget amendment requirements, and submittal deadlines.</p><p>9 Maintain appropriate documentation for each billing for each grant</p><p>10 Assist with annual audit activities</p><p>11 Participate in administrative staff meetings, agency committees, and other projects as </p><p>assigned</p><p>12 Adhere to Southwest Solutions policies and procedures</p><p>JOB TITLE: </p><p>Grants Billing Specialist</p><p>CLASSIFICATION: </p><p>Non-Union</p><p>CENTER OF EXCELLENCE & UNIT:</p><p>SWS - Finance</p><p>SUPERVISES:</p><p>No</p><p>REPORTS TO:</p><p>Grants Administrator</p><p>FLSA STATUS:</p><p>Non-Exempt</p><p>Creation Date: May 2017 Revision Date: March 2021</p><p>13 Adhere to Southwest Solutions code of ethics, and comply with local, state and federal </p><p>laws</p><p><br></p>
We are looking for a detail-oriented and customer-focused Receptionist to join our team in Perrysburg, Ohio. In this long-term contract role, you will play a vital part in creating a welcoming environment and ensuring smooth communication within the office. This position is ideal for someone with strong organizational skills and the ability to handle multiple tasks efficiently.<br><br>Responsibilities:<br>• Greet visitors and provide them with a warm and friendly welcome.<br>• Manage inbound calls using a multi-line phone system, ensuring prompt and courteous responses.<br>• Operate and maintain the switchboard for phone lines ranging from 1 to 10.<br>• Assist in coordinating communication between departments and external contacts.<br>• Maintain a clean and organized reception area to reflect a detail-oriented image.<br>• Schedule appointments and manage calendars as needed.<br>• Provide general administrative support to the team.<br>• Ensure all inquiries are directed to the appropriate personnel in a timely manner.<br>• Monitor and manage incoming mail and deliveries.<br>• Uphold excellent customer service standards in all interactions.
<p>We are seeking a dependable and professional individual to join our team as a bilingual receptionist. The ideal candidate will serve as the first point of contact for clients and visitors, providing friendly and efficient support both in person and over the phone. This role involves general front desk duties, light administrative tasks, and clear communication in both English and Spanish.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist visitors in a courteous and professional manner</li><li>Answer and direct phone calls using a multi-line system</li><li>Handle basic inquiries and relay messages accurately</li><li>Perform general office and clerical tasks as needed</li><li>Provide bilingual support to staff and clients</li></ul><p><br></p>
We are looking for a detail-oriented and highly organized Senior Receptionist to join our team in Perrysburg, Ohio. In this Contract-to-Permanent position, you will play a pivotal role in providing administrative support, managing schedules, and ensuring smooth day-to-day operations. This role is ideal for someone with strong proofreading skills and experience in administrative assistance.<br><br>Responsibilities:<br>• Greet visitors and handle incoming calls professionally, ensuring excellent customer service.<br>• Proofread documents and correspondence to maintain accuracy and consistency.<br>• Manage calendars, including scheduling meetings, appointments, and conference calls.<br>• Coordinate travel arrangements, including booking flights, accommodations, and transportation.<br>• Prepare and handle export and import documentation efficiently.<br>• Provide general administrative support, including filing, data entry, and maintaining records.<br>• Assist with organizing and facilitating conference calls and meetings.<br>• Serve as a central communication point for internal and external inquiries.<br>• Maintain the front desk area, ensuring it remains presentable and organized.<br>• Collaborate with team members to support ongoing projects and tasks.
We are looking for a dedicated Attorney with at least five years of experience to join a respected law firm in Detroit, Michigan. This role offers an exciting opportunity to work within a dynamic litigation practice, specializing in municipal law and employment litigation while delivering exceptional client service.<br><br>Responsibilities:<br>• Represent municipalities and governmental entities in complex litigation cases, including employment disputes and municipal law matters.<br>• Provide expert legal counsel to municipalities, ensuring adherence to relevant laws and regulations.<br>• Manage all phases of litigation, including discovery, depositions, and trial preparation, with a strategic focus on achieving client goals.<br>• Draft persuasive legal documents, motions, and briefs to support case strategies.<br>• Advocate for clients in court by presenting compelling arguments and leveraging strong trial skills.<br>• Collaborate with colleagues across practice areas to deliver comprehensive solutions and foster team cohesion.<br>• Develop innovative legal strategies tailored to each client’s unique needs and objectives.<br>• Maintain clear and effective communication with clients, building trust and strong working relationships.
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will focus on recovering outstanding debts and ensuring accurate tracking of payments. This is a fully on-site position for an initial duration of six weeks, with the possibility of extension.<br><br>Responsibilities:<br>• Conduct collection calls to recover outstanding debts and maintain consistent follow-up with clients.<br>• Monitor and track debt using Excel to ensure accurate and up-to-date records.<br>• Collaborate with internal teams to process cash applications and resolve payment discrepancies.<br>• Maintain detailed documentation of collection activities and ensure compliance with company policies.<br>• Communicate effectively with customers to negotiate payment plans and resolve disputes.<br>• Analyze aging reports to prioritize collection efforts and meet recovery targets.<br>• Provide regular updates to management on collection progress and challenges.<br>• Utilize relevant software tools to streamline collection processes and improve efficiency.
<p>Our client is a prominent law firm seeking an experienced litigation associate to join the firm's dynamic team in Michigan. This role is ideal for a detail-oriented individual with a strong background in complex commercial litigation who is eager to contribute to high-stakes legal matters and collaborate on innovative case strategies. The position offers significant opportunities for career growth and mentorship from experienced attorneys.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute litigation strategies to effectively manage complex commercial cases.</p><p>• Draft clear and persuasive pleadings, motions, and briefs to support clients' legal objectives.</p><p>• Conduct depositions and manage discovery processes to gather and analyze critical case evidence.</p><p>• Represent clients in courtroom proceedings, ensuring their interests are well-protected.</p><p>• Collaborate with senior attorneys to refine case strategies and provide expert legal counsel.</p><p>• Maintain strong communication with clients to address their needs and provide updates on case progress.</p><p>• Perform thorough legal research to support case preparation and strategy.</p><p>• Adhere to deadlines and manage multiple cases simultaneously in a fast-paced environment.</p><p>• Mentor entry-level attorneys and contribute to their development.</p><p>• Stay updated on relevant laws and regulations to ensure compliance and inform case strategies.</p>
