<p>We are seeking a motivated and detail-oriented Customer Service Specialist for ongoing opportunities! In this role, you will play a key part in delivering exceptional support and solutions to our clients while maintaining high standards of professionalism and service. This position ideal for individuals who have a passion for customer satisfaction and enjoy working in a fast-paced environment. </p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, or live chat.</li><li>Provide accurate information about products, services, policies, and processes to clients.</li><li>Resolve customer complaints and escalate issues to appropriate departments when required.</li><li>Document customer interactions, feedback, and resolutions in the company’s CRM system.</li><li>Collaborate with internal teams to ensure customer needs are met efficiently.</li><li>Identify opportunities to improve customer experience and contribute ideas for enhancing service quality.</li><li>Meet or exceed performance goals, including response times, resolution rates, and customer satisfaction.</li></ul>
<p>Our company is seeking a dedicated Help Desk/Customer Service Representative to provide support to physicians and healthcare professionals regarding certification processes. This key role involves fielding questions, troubleshooting issues, and guiding users through documentation and eligibility requirements within a fast-paced healthcare environment. The ideal candidate will demonstrate strong communication skills, attention to detail, and a passion for helping others.</p><p>Key Responsibilities:</p><ul><li>Serve as the primary point of contact for physician certification inquiries via phone, email, and online ticketing systems.</li><li>Assist healthcare professionals with application procedures, credential tracking, status updates, and documentation submissions.</li><li>Provide timely support and resolution for incoming requests, ensuring superior customer experience and compliance with regulatory standards.</li><li>Collaborate with internal certification teams to resolve complex cases and maintain updates on policy changes.</li><li>Document all interactions and resolutions accurately in the CRM system.</li><li>Educate users about eligibility criteria, renewal timelines, and process requirements for various physician certifications.</li><li>Escalate unresolved issues to appropriate departments as needed.</li><li>Contribute to the development of FAQs, training content, and process improvement initiatives.</li></ul><p><br></p><p><br></p>
<p>We are looking for a dedicated Patient Access Specialist to join our team on a contract basis in Grosse Pointe Woods, MI. This role involves ensuring smooth patient registration processes while delivering exceptional customer service. The ideal candidate will excel in communication, organization, and clerical duties to support patient care operations effectively.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate patient registration by collecting and verifying necessary information while ensuring accuracy.</p><p>• Provide exceptional customer service to patients, addressing inquiries and resolving issues promptly.</p><p>• Handle inbound and outbound calls related to scheduling, billing, and insurance matters.</p><p>• Assist patients in understanding medical coverage, deductibles, and copays.</p><p>• Perform receptionist duties, including greeting patients and managing front-desk operations.</p><p>• Maintain accurate documentation and manage clerical tasks to support clinical operations.</p><p>• Optimize scheduling procedures to ensure efficient flow of patient appointments.</p><p>• Collaborate with clinical teams to support trial operations and adhere to established protocols.</p><p>• Utilize computer systems effectively for labeling, documentation, and data entry.</p><p>• Conduct ad hoc financial tasks to assist patients with billing processes.</p>
<p>We are looking for a meticulous and empathetic <strong>Patient Access Specialist</strong> to join our team in Rochester, Michigan. In the <strong>Patient Access Specialist</strong> role, you will serve as the first point of contact for patients, ensuring their registration and access processes are handled efficiently and compassionately. The <strong>Patient Access Specialist</strong> is a contract position, providing an excellent opportunity to contribute towards patient care while developing your attention to detail.</p><p><br></p><p>Responsibilities:</p><p>· Serve as the first point of contact for patients via phone or in person.</p><p>· Manage a high volume of incoming calls efficiently and professionally.</p><p>· Schedule patient visits and procedures for multiple hospitals and outpatient centers, adhering to departmental protocols.</p><p>· Respond to patient inquiries and direct them to the appropriate department or location.</p><p>· Maintain ongoing communication with clinical staff regarding real-time patient status.</p><p>· Collaborate with medical staff to optimize scheduling efficiency and effectiveness.</p><p>· Navigate multiple technology systems to complete scheduling and registration tasks.</p><p>· Collect and accurately enter demographic, clinical, billing, and insurance information.</p><p>· Provide patient education on preparation and instructions for scheduled procedures.</p><p>· Inform patients of potential co-pays and deductibles due at the time of service.</p>
We are looking for a knowledgeable Purchase & Sales Specialist to join our team in Plymouth, Michigan. This Contract-to-Permanent position is ideal for someone with a strong background in procurement, particularly in the construction and materials industry. The role involves managing purchasing activities, vendor relationships, and inventory coordination while ensuring cost efficiency and compliance.<br><br>Responsibilities:<br>• Coordinate the procurement of construction materials, including pipes, valves, and fittings, to align with project specifications and timelines.<br>• Build and maintain strong relationships with vendors, evaluating their reliability, pricing, and quality.<br>• Collaborate with internal teams such as project managers and engineers to address procurement needs and delivery requirements.<br>• Create and manage purchase orders while ensuring compliance with company standards and regulations.<br>• Negotiate vendor contracts to achieve cost savings and maintain budgetary control.<br>• Monitor inventory levels and synchronize deliveries with project schedules to prevent delays.<br>• Resolve issues related to late deliveries, defective materials, or discrepancies in inventory.<br>• Research and onboard new suppliers to diversify and strengthen the supply chain.<br>• Analyze procurement data to identify cost-saving opportunities and improve efficiency.
<p><strong>Accounts Receivable Specialist</strong></p><p> <strong>Location:</strong> Detroit, MI (Hybrid – 4 days in office)</p><p><strong>About Our Client</strong></p><p> Our client is a <strong>globally known leader in their product offerings</strong>, recognized for exceptional quality, craftsmanship, and innovation. With a long history of excellence and a culture that values creativity, collaboration, and continuous improvement, the company continues to expand its global reach while maintaining a people-focused and high-performance work environment. Every employee plays a vital role in driving operational success and strengthening the financial foundation of this iconic organization.</p><p><strong>About the Role</strong></p><p> The <strong>Accounts Receivable Specialist</strong> will be part of a high-energy shared services accounting team supporting multiple business units in a fast-paced, dynamic environment. This individual will manage all aspects of accounts receivable — including invoicing, payment processing, collections, reconciliations, and reporting — to ensure timely and accurate cash flow management. The ideal candidate thrives in a collaborative setting and demonstrates strong attention to detail, accountability, and commitment to excellence.</p><p><strong>Key Responsibilities</strong></p><ul><li>Process customer invoices accurately and promptly across multiple entities.</li><li>Apply incoming payments and reconcile accounts to ensure accuracy.</li><li>Monitor aging reports, follow up on overdue balances, and coordinate collection efforts.</li><li>Investigate and resolve billing discrepancies, short payments, and credit memos.</li><li>Collaborate cross-functionally with Sales, Customer Service, and Operations to resolve issues and enhance the customer experience.</li><li>Support month-end activities including reconciliations, journal entries, and AR reporting.</li><li>Maintain up-to-date AR documentation and assist with internal and external audit requests.</li><li>Identify opportunities for process improvement within AR and shared services operations.</li></ul><p>For immediate and confidential consideration please call Jeff Sokolowski directly at (248)365-6131 or apply today.</p>
The Client Service Associate plays a vital role in advisor support and ensuring a superior client experience. This position calls for a knowledgeable financial services detail oriented who excels in organization, attention to detail, and prioritizes a client-focused approach. The perfect fit is someone who can effectively manage multiple tasks independently while maintaining accuracy and urgency. Organize client meeting materials and handle follow-up documents, ensuring prompt execution of client service requests. Process investment and insurance applications accurately and on schedule. Supervise the insurance underwriting process and maintain detail oriented communication with clients. Manage investment account setup, funding procedures, and trading operations. Update and maintain client records within CRM systems and custodial software. Work with custodians and vendors to address account-related concerns. Ensure compliance with regulatory guidelines and uphold client confidentiality. Assist advisors in delivering a smooth and consistent client experience. Handle general administrative duties to optimize office functionality
<p>We are looking for a dedicated Patient Registration Specialist to join our team in Rochester, Michigan on first shift. This Contract-to-Permanent position offers an excellent opportunity for individuals with strong customer service abilities and accurate data-entry skills to contribute to a healthcare environment. The role will require flexibility in scheduling, including virtual training and rotating shifts, along with adherence to health and safety requirements.</p><p><br></p><p>Responsibilities:</p><p>• Perform patient registration for emergency room visits, inpatient admissions, and outpatient services.</p><p>• Assist patients in navigating technology and resolving any technical issues during the registration process.</p><p>• Verify and update patient information accurately to ensure seamless scheduling and insurance processing.</p><p>• Deliver exceptional customer service by addressing patient inquiries and concerns with attention to detail.</p><p>• Collaborate with other departments to ensure smooth operational workflows.</p><p>• Maintain compliance with organizational policies, including health screenings, COVID vaccination, and flu shot requirements.</p><p>• Adapt to varying shift schedules, including virtual training and midnight rotations.</p><p>• Support additional departmental tasks as needed to optimize patient care and administrative efficiency.</p>
<p>We are looking for a dedicated Patient Registration Specialist to join our team in Rochester, Michigan. This Contract to permanent position offers an excellent opportunity for candidates with strong customer service and data entry skills to make a meaningful impact in a healthcare setting. The role requires a reliable and detail-oriented individual who is committed to accuracy and ensuring a positive experience for patients during the registration process. <strong>Must be willing to work a flexible schedule and weekends if needed. </strong></p><p><br></p><p>Responsibilities:</p><p>• Register patients in various departments such as the emergency room, inpatient, or outpatient areas.</p><p>• Provide guidance to patients in utilizing healthcare-related technology.</p><p>• Maintain accurate and timely data entry for patient information.</p><p>• Verify medical insurance details and ensure proper documentation.</p><p>• Assist patients with scheduling and appointment coordination.</p><p>• Deliver exceptional customer service to address patient inquiries and concerns.</p><p>• Collaborate with team members and support other department tasks as needed.</p><p>• Adhere to healthcare protocols, including COVID vaccination, flu shots, and occupational health screenings.</p><p>• Participate in comprehensive training sessions, including virtual and on-site rotations.</p><p>• Handle shift transitions effectively, including afternoon and midnight rotations.</p>
<p>We are looking for a dedicated Patient Registration Specialist to join our team in Rochester, Michigan. This Contract-to-Permanent position offers an excellent opportunity for individuals with strong customer service skills and a keen eye for detail. The role involves assisting patients with registration processes in various healthcare settings, ensuring accuracy and efficiency while providing exceptional support. <strong>This is a part-time 3pm-11:30pm schedule. </strong></p><p><br></p><p>Responsibilities:</p><p>• Register patients in emergency, inpatient, and outpatient settings, ensuring accurate and timely data entry.</p><p>• Assist patients in navigating technology and registration processes to ensure a smooth experience.</p><p>• Perform medical insurance verification to confirm coverage and eligibility.</p><p>• Schedule patient appointments and coordinate related administrative tasks efficiently.</p><p>• Maintain compliance with healthcare regulations, including Covid vaccination and flu shot requirements.</p><p>• Participate in a comprehensive 4-6 week training program, including virtual and on-site sessions.</p><p>• Adapt to varying shifts, including afternoon and midnight rotations, as required.</p><p>• Provide support for additional departmental duties as assigned.</p><p>• Uphold high standards of reliability and initiative in daily tasks.</p><p>• Collaborate effectively with team members to enhance patient care and operational efficiency.</p>
<p>We are looking for a detail-oriented and reliable Patient Registration Specialist to join our team in Rochester, Michigan. This Contract-to-Permanent position offers an excellent opportunity for individuals with strong customer service skills and a passion for healthcare support. The role involves assisting patients with their registration process, ensuring accuracy in data entry, and providing guidance as needed. <strong>Must be willing to work a flexible scheduling including weekends. </strong></p><p><br></p><p>Responsibilities:</p><p>• Accurately register patients in various settings, including the emergency room, inpatient, and outpatient departments.</p><p>• Assist patients with navigating technology and provide clear instructions when necessary.</p><p>• Perform data entry with precision to maintain accurate patient records.</p><p>• Collaborate with team members to ensure a seamless registration process.</p><p>• Handle patient scheduling and provide support in managing appointments.</p><p>• Verify medical insurance information and address any discrepancies.</p><p>• Adapt to rotating shifts, including afternoon and midnight rotations, after completing initial training.</p><p>• Comply with health and safety requirements, including COVID-19 vaccination, flu shot, and occupational health screenings.</p><p>• Provide additional assistance within the department as required.</p>
<p>POSITION SUMMARY</p><p>Position is responsible for conducting reimbursement billing activities related to various Federal, </p><p>State and local grants and contracts.</p><p>ESSENTIAL JOB DUTIES AND RESPONSIBILITIES</p><p>1 Track the schedule of reimbursement billing deadlines and submit billings according to </p><p>the schedule</p><p>2 Track expenses to assure all funds have been expended each year</p><p>3 Prepare reimbursement billings in accordance with the formats and content required by </p><p>each granting agency</p><p>4</p><p>Submit reimbursement billings and required support to appropriate contact at each </p><p>granting agency and maintain correspondence to ensure timely receipt of </p><p>reimbursement</p><p>5 Prepare and submit monthly financial reports required by granting agencies</p><p>6 Assist in preparation of new and all revisions of the grant budgets</p><p>7</p><p>Monitor budget-to-actual and work with Grant Administrator and program personnel to </p><p>formulate projections and budget amendments</p><p>8</p><p>Review contracts and awards to determine allowable costs, appropriate billing formats, </p><p>budget amendment requirements, and submittal deadlines.</p><p>9 Maintain appropriate documentation for each billing for each grant</p><p>10 Assist with annual audit activities</p><p>11 Participate in administrative staff meetings, agency committees, and other projects as </p><p>assigned</p><p>12 Adhere to Southwest Solutions policies and procedures</p><p>JOB TITLE: </p><p>Grants Billing Specialist</p><p>CLASSIFICATION: </p><p>Non-Union</p><p>CENTER OF EXCELLENCE & UNIT:</p><p>SWS - Finance</p><p>SUPERVISES:</p><p>No</p><p>REPORTS TO:</p><p>Grants Administrator</p><p>FLSA STATUS:</p><p>Non-Exempt</p><p>Creation Date: May 2017 Revision Date: March 2021</p><p>13 Adhere to Southwest Solutions code of ethics, and comply with local, state and federal </p><p>laws</p><p><br></p>
We are looking for a talented Digital Marketing Specialist to join our team in Troy, Michigan. This on-site position will focus on driving marketing strategies, enhancing client engagement, and optimizing digital campaigns. As part of a creative and fast-paced environment, you will play a critical role in managing marketing tools, creating impactful content, and supporting internal communications to align project goals with marketing efforts.<br><br>Responsibilities:<br>• Oversee and maintain HubSpot and ZoomInfo platforms to track leads and execute outbound campaigns.<br>• Develop and implement strategies to increase brand visibility and generate leads based on experience.<br>• Collaborate with sales and project teams to ensure smooth communication and alignment from lead generation to project completion.<br>• Create marketing materials such as presentations, collateral, and pitch documents to support client outreach.<br>• Represent the company at industry events to foster connections and build partnerships.<br>• Assist in gathering and organizing project details to support internal communications and client updates.<br>• Optimize digital workflows for lead nurturing, reporting, and maintaining data accuracy.<br>• Monitor and analyze marketing performance metrics to refine strategies and improve results.<br>• Stay updated on industry trends and tools to enhance digital marketing efforts.
We are looking for a creative and detail-oriented Social Media & Marketing Specialist to join our client's marketing team in Troy, Michigan, covering for a contract Leave for 3-4 months. This multiple month contract position offers the opportunity to contribute to impactful social media campaigns, internal communications, and marketing initiatives within the credit union industry. If you have a passion for content creation, analytics, and digital engagement, we would love to hear from you. Apply today if you'd like to commit to a 3-4 month contract leave coverage for our financial industry client in Troy, MI. <br> Responsibilities: • Develop and manage engaging content for various social media platforms, including LinkedIn, Facebook, and Twitter. • Coordinate and support ambassador programs by creating content and assisting team members with their needs. • Monitor and respond to social media comments, messages, and reviews, escalating issues as necessary. • Assist with scholarship program activities and website updates, ensuring timely and accurate information. • Create and manage internal communication materials, such as monthly team member celebrations and digital screen content. • Generate analytics reports for social media performance, utilizing tools like Hootsuite to identify trends and opportunities. • Collaborate on video editing projects using iMovie and PowerPoint to enhance marketing efforts. • Update and maintain website content, ensuring seamless user experiences. • Contribute to the development of champion moments and other team-focused initiatives. • Support quarterly and annual reporting for social media campaigns and engagement metrics.
We are looking for a detail-oriented and highly organized Senior Receptionist to join our team in Perrysburg, Ohio. In this Contract-to-Permanent position, you will play a pivotal role in providing administrative support, managing schedules, and ensuring smooth day-to-day operations. This role is ideal for someone with strong proofreading skills and experience in administrative assistance.<br><br>Responsibilities:<br>• Greet visitors and handle incoming calls professionally, ensuring excellent customer service.<br>• Proofread documents and correspondence to maintain accuracy and consistency.<br>• Manage calendars, including scheduling meetings, appointments, and conference calls.<br>• Coordinate travel arrangements, including booking flights, accommodations, and transportation.<br>• Prepare and handle export and import documentation efficiently.<br>• Provide general administrative support, including filing, data entry, and maintaining records.<br>• Assist with organizing and facilitating conference calls and meetings.<br>• Serve as a central communication point for internal and external inquiries.<br>• Maintain the front desk area, ensuring it remains presentable and organized.<br>• Collaborate with team members to support ongoing projects and tasks.
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Detroit, Michigan. This Contract-to-permanent position offers an excellent opportunity for a driven individual to contribute to our financial operations by ensuring accuracy and efficiency in payment processing and vendor management. The ideal candidate will bring strong organizational skills, a proactive approach to problem-solving, and experience with tools such as NetSuite and Concur.<br><br>Responsibilities:<br>• Oversee the entire accounts payable process, including receiving, coding, and entering vendor invoices into the NetSuite system.<br>• Prepare payments for approval, such as checks and wire transfers, ensuring timely processing based on invoice due dates.<br>• Match supplier invoices to purchase orders while maintaining precise financial records for all transactions.<br>• Build and maintain strong vendor relationships, responding to inquiries and resolving payment discrepancies with a customer-focused approach.<br>• Reconcile assigned balance sheet accounts and record journal entries as part of the monthly financial close process.<br>• Support the annual financial statement audit and assist with semi-annual physical inventory counts.<br>• Evaluate current workflows and recommend improvements to accounting systems and processes to enhance efficiency.<br>• Investigate and resolve billing discrepancies in collaboration with other departments.<br>• Coordinate with colleagues to ensure accurate financial records and reporting.<br>• Perform additional duties as assigned to support the finance department.
Job Details<br>Description<br>Company:<br>We are more than a supply chain solutions provider—we are a trusted partner to some of the world's leading automotive, heavy-duty, and powersports OEMs. As a certified minority-owned business, we deliver customized services in packaging, logistics, and compliance with a focus on innovation, quality, and customer success.<br>With a global network, high-touch service, and a relentless commitment to quality, we are the go-to partner for companies seeking to streamline operations, reduce costs, and accelerate growth. Join us and be part of a team that's passionate about making supply chains smarter, and partnerships stronger.<br>Opportunity:<br>Are you ready to make a real impact of people, culture and business success? Join our team as an HR Specialist and become a trusted partner to managers and employees, driving engagement, growth, and operational excellence!<br><br>Responsibilities:<br> Strategic HR Partnership: Collaborate with business leaders to support staffing, training, and performance initiatives. Apply HR processes and tools to help achieve business goals.<br> Employee Relations: Resolve employee concerns, support conflict resolution, and ensure compliance with employment regulations. Be the go-to resource for HR policy questions and exit interviews.<br> Data & Analytics: Prepare reports on turnover, engagement, and retention. Share insights and recommendations to boost employee engagement and productivity.<br> Change Management: Help implement new policies and processes. Gather feedback and support continuous improvement across the organization.<br> Communication & Influence: Build trust by communicating HR policies clearly and listening actively. Foster positive relationships with employees and managers.<br> Coaching & Development: Guide managers on people practices, promote a culture of learning, and help employees access training and career development resources.<br> Talent Management: Coordinate recruiting efforts, deliver New permanent Orientation, and support onboarding and leadership training.<br> Culture & Engagement: Organize engagement and recognition events, promote survey participation, and help deliver culture programs.<br> Benefits Administration: Assist with benefits updateS, claims, and leave tracking. Support open enrollmentiänd provide information on financial benefit plans.<br> Market & Industry Awareness: Stay informed on labor trends and help implement HR initiatives aligned with organizational priorities.<br> Financial Acumen: Track headcount and compensation changes, supporting effective management of peoplerelated costs.<br> Problem Solving: Resolve basic HR issues and escalate complex matters to senior team members. Regulatory & Compliance: Ensure adherence to internal guidelines, quality management, and safety requirements.<br>Your Contributions:<br> Experience:<br>0 3+ years in HR or related field Education:<br> Degree in HR, Business, or related discipline preferred<br> Skills & Behaviors:<br> Strategic thinking & business acumen o Strong communication & relationship-building o Data literacy & analytical mindset o Problem-solving & adaptability o Growth-oriented and collaborative approach
We are looking for an experienced Accounts Receivable Specialist to join a dynamic manufacturing team in Van Buren Twp, Michigan. This Contract-to-Permanent position offers an opportunity to contribute to the financial operations of a growing organization while ensuring the accuracy and efficiency of receivables processes. The ideal candidate will excel at managing payments, maintaining ledgers, and interacting with both internal and external stakeholders.<br><br>Responsibilities:<br>• Process incoming payments and accounting receivables while adhering to established financial policies and procedures.<br>• Ensure the accuracy of transactions and secure revenue by verifying and posting receipts promptly.<br>• Maintain accounting ledgers by reviewing and recording accounting transactions in a timely manner.<br>• Reconcile monthly customer statements and related transactions to ensure account accuracy.<br>• Prepare accounts receivable documentation for audits, both internal and external.<br>• Safeguard sensitive organizational information by adhering to confidentiality protocols.<br>• Uphold established checks and balances procedures to maintain financial integrity.<br>• Collaborate with internal departments and external customers to address inquiries and resolve issues.<br>• Support organizational goals by completing accounting tasks and projects as needed.
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will focus on recovering outstanding debts and ensuring accurate tracking of payments. This is a fully on-site position for an initial duration of six weeks, with the possibility of extension.<br><br>Responsibilities:<br>• Conduct collection calls to recover outstanding debts and maintain consistent follow-up with clients.<br>• Monitor and track debt using Excel to ensure accurate and up-to-date records.<br>• Collaborate with internal teams to process cash applications and resolve payment discrepancies.<br>• Maintain detailed documentation of collection activities and ensure compliance with company policies.<br>• Communicate effectively with customers to negotiate payment plans and resolve disputes.<br>• Analyze aging reports to prioritize collection efforts and meet recovery targets.<br>• Provide regular updates to management on collection progress and challenges.<br>• Utilize relevant software tools to streamline collection processes and improve efficiency.
