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3 results for Customer Service Specialist in Ann Arbor, MI

Customer Experience Specialist

Ann Arbor, MI
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a Customer Experience Specialist to provide detail-oriented and customer-focused support during a university commencement event. This is a contract position based in Ann Arbor, Michigan, where you will play a key role in ensuring the event runs smoothly and graduates and guests have an exceptional experience. Responsibilities: • Guide graduating students in completing their index cards and assist photographers with organizing and calling graduates to the stage. • Manage line control by directing students to their designated areas, maintaining order, and verifying names against lists as graduates are announced. • Distribute and collect name cards for graduates, ensuring accuracy and efficiency throughout the process. • Hand out business cards and assist with the organization, setup, and breakdown of event equipment. • Provide clear communication and support to guests, answering questions and addressing any concerns promptly.
2026-04-15T00:00:00Z

Client Services Support II

Troy, MI
onsite
Temporary
0 - 0 USD / Yearly
Responsibilities: • Interface directly with customers to provide day-to-day IT support.• Offer MAC support, requiring self-initiative and the ability to follow directions.• Travel to different sites as needed to provide support.• Maintain an accurate record of customer credit and resolve customer inquiries.• Monitor customer accounts and take appropriate action.• Provide 'White Glove Support' for Executive members of the client base as needed.• Contribute to updating existing processes to streamline support as per business requirements.• Provide 2nd level MAC support as well as PC and some infrastructure support.• Proactively identify, document and escalate issues and requests to limit downtime and maintain a stable technology desk-side environment.• Balance competing priorities and maintain the ability to shift focus quickly in response to critical business and customer needs.• Maintain physical inventory of company IT equipment and mobile devices accurately for the site.• Support large conference rooms/meetings and their respective technologies including Microsoft Teams Rooms and Crestron meeting rooms.
2026-03-19T00:00:00Z

Supply Chain Specialist

Ann Arbor, MI
onsite
Temporary
23.75 - 27.5 USD / Hourly
Seeking a Supply Chain Specialist in Ann Arbor MI, for a rapidly growing manufacturing company. In this role you will assist with the execution of customer orders from receipt through shipment and invoicing, order entry, production coordination, material planning, inventory accuracy, and on-time delivery. Role is fully onsite and pay up to $27/hr. Duties include: Order Management • Receive and review customer POs • Enter and release orders into ERP/MES • Send order confirmations to customers • Ensure correct revisions, quantities, and due dates Material Planning & Purchasing • Identify raw material requirements (powder, consumables) • Issue POs and manage vendor communication • Track material delivery and resolve shortages Invoicing • Generate invoices upon shipment • Ensure alignment between shipped quantities and billing • Resolve customer billing discrepancies Shipping & Fulfillment • Coordinate and execute shipments • Generate packing slips and shipping documentation • Ensure orders ship complete and on time Production Coordination • Translate orders into executable jobs in system • Track job status and proactively escalate delivery risks Inventory Control • Maintain accurate inventory in ERP (raw, WIP, finished) • Execute transactions tied to production and shipments • Support cycle counts and inventory reconciliation Required Experience • 2–5 years in manufacturing or supply chain • Hands-on ERP experience (order entry, inventory, purchasing) • Experience coordinating orders, materials, or shipments
2026-04-09T00:00:00Z