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2 results for Customer Service Specialist in Ann Arbor, MI

Customer Service Representative

Lansing, MI
onsite
Temporary / Contract
14.25 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare organization in Lansing, Michigan on a Contract basis. In this role, you will serve as a reliable point of contact for internal employees, helping resolve day-to-day support needs while delivering responsive, detail-oriented service. This position is well suited to someone who is comfortable with technology, communicates clearly, and can manage a variety of service requests in a fast-paced environment. Responsibilities: • Respond to internal employee inquiries by phone and other support channels, providing timely assistance with help desk-related issues. • Troubleshoot basic technical concerns and guide users through solutions or escalate more complex problems when needed. • Coordinate office move activities, ensuring employees receive the support and information needed for smooth workspace transitions. • Document service interactions, update request details accurately, and maintain organized records of support activity. • Deliver high-quality customer service during each interaction, balancing efficiency with clear communication and empathy. • Handle inbound and outbound communications to follow up on open requests, clarify issues, and confirm resolution. • Use Microsoft Office and related tools to track tasks, prepare updates, and support daily administrative needs.
2026-05-18T00:00:00Z

Supply Chain Specialist

Ann Arbor, MI
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
Seeking a Supply Chain Specialist in Ann Arbor MI, for a rapidly growing manufacturing company. In this role you will assist with the execution of customer orders from receipt through shipment and invoicing, order entry, production coordination, material planning, inventory accuracy, and on-time delivery. Role is fully onsite and pay up to $27/hr. Duties include: Order Management • Receive and review customer POs • Enter and release orders into ERP/MES • Send order confirmations to customers • Ensure correct revisions, quantities, and due dates Material Planning & Purchasing • Identify raw material requirements (powder, consumables) • Issue POs and manage vendor communication • Track material delivery and resolve shortages Invoicing • Generate invoices upon shipment • Ensure alignment between shipped quantities and billing • Resolve customer billing discrepancies Shipping & Fulfillment • Coordinate and execute shipments • Generate packing slips and shipping documentation • Ensure orders ship complete and on time Production Coordination • Translate orders into executable jobs in system • Track job status and proactively escalate delivery risks Inventory Control • Maintain accurate inventory in ERP (raw, WIP, finished) • Execute transactions tied to production and shipments • Support cycle counts and inventory reconciliation Required Experience • 2–5 years in manufacturing or supply chain • Hands-on ERP experience (order entry, inventory, purchasing) • Experience coordinating orders, materials, or shipments
2026-05-18T00:00:00Z