2 results for Customer Service Representative in Amherst, MA

Inside Sales Representative

Amherst, MA
onsite
Contract / Temporary to Hire
20 - 22 USD / Hourly
Our client is seeking a driven and results-oriented Inside Sales Representative to join their growing team. This is an excellent opportunity for a motivated sales professional who thrives in a fast-paced environment and enjoys building strong customer relationships. Key Responsibilities:<ul><li>Proactively identify and qualify new sales opportunities through outbound calls, emails, and lead follow-up</li><li>Develop and maintain long-lasting relationships with new and existing customers</li><li>Conduct product demonstrations and educate prospects on solutions that meet their needs</li><li>Collaborate closely with outside sales, sales support, and other internal teams to ensure customer satisfaction</li><li>Meet or exceed monthly and quarterly sales targets</li><li>Maintain accurate records of customer activities and pipeline updates in the CRM system</li><li>Continuously learn about evolving products, services, and industry trends to effectively communicate value to customers</li></ul>Qualifications:<ul><li>1+ years of experience in inside sales, telesales, or a related customer-focused role</li><li>Excellent verbal and written communication skills</li><li>Strong ability to build rapport and influence decision-makers</li><li>Self-starter with proven track record of meeting or exceeding sales goals</li><li>Willingness to learn, grow, and adapt in a dynamic environment</li><li>Proficiency with CRM software and Microsoft Office suite is preferred</li></ul>
2026-03-11T00:00:00Z

Service Dispatcher

East Hartford, CT
onsite
Permanent
55000 - 65000 USD / Yearly
DispatcherDirect-Hire / Permanent positionRobert Half contact: Drew.Schroll@RobertHalf com. *Fully onsite role, 5 days per week in the office* Robert Half is assisting a client in their search of a highly organized Service Dispatcher to join their team. In this role, you will oversee the scheduling and coordination of service technicians, assist with general customer and vendor communication, weekly billing and invoices, enter information in the system for service jobs, amongst other tasks. Key Responsibilities<ul><li>Coordinate technician schedules to ensure prompt and efficient job completion</li><li>Receive and evaluate incoming service requests, assigning priority based on urgency and customer requirements</li><li>Maintain detailed records for ongoing service and construction activities</li><li>Assist with invoicing and billing updates to ensure accuracy and timeliness</li><li>Communicate with customers, vendors, and internal teams regarding service agreements and project needs</li><li>Organize materials and resources necessary for job execution</li><li>Provide general administrative support to maintain smooth departmental workflow</li><li>Address customer questions and concerns in a professional and timely manner</li><li>Utilize dispatch and scheduling systems to manage assignments effectively</li><li>Follow established procedures and company guidelines in all aspects of the role</li></ul> *For immediate consideration, please apply today and/or email your resume to Drew.Schroll@RobertHalf com.
2026-03-02T00:00:00Z