<p>Account Manager with 5+ years of relevant experience needed for a full-time, mostly onsite (4/1) position in Western Mass. Must be able to work four days a week onsite (no exceptions). Must have experience in account/project management within an agency or within a professional services firm. Must have a bachelor’s degree in communications, business administration, Marketing/advertising, or related field. Salary range is 65-80K (DEO).</p><p><strong> </strong></p><p><strong>Responsibilities:</strong></p><ul><li>Act as main contact between clients and agency teams, ensuring excellent service and communication.</li><li>Develop and manage project plans, timelines, and deliverables for client campaigns.</li><li>Oversee campaign execution, addressing issues and ensuring deadlines and quality standards are met.</li><li>Support the creation of client strategies, messaging, budgets, and creative materials.</li><li>Coordinate meetings, client documentation, and campaign reports.</li><li>Collaborate on media plans, proposals, and creative brainstorming sessions.</li><li>Assist with identifying opportunities for client growth and agency brand advancement.</li></ul>
<p>We are looking for an experienced Customer Service Representative to join our team in the Greater Worcester County area. This role requires a detail-oriented individual who excels in managing customer interactions and ensuring seamless order processing to meet business needs. The ideal candidate will thrive in a fast-paced environment and demonstrate strong communication and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders accurately through data entry and maintain order records.</p><p>• Communicate effectively with customers to address inquiries, resolve issues, and provide updates on orders.</p><p>• Coordinate scheduling with transportation carriers to ensure timely shipping and delivery.</p><p>• Monitor inventory levels and collaborate with relevant teams to manage substitutions and revisions.</p><p>• Serve as a liaison between warehouse staff, sales teams, and management to address pricing, inventory, and customer concerns.</p><p>• Interact with external carriers to confirm load availability and coordinate customer pickups.</p><p>• Maintain and update customer databases to manage advanced shipping notices and routing requests.</p><p>• Handle multiple tasks simultaneously while maintaining accuracy and efficiency in a fast-paced setting.</p><p>• Facilitate customer satisfaction by responding to feedback and implementing solutions to improve processes.</p><p><br></p><p><br></p><p><strong><em><u>**For immediate consideration, please reach out to me ASAP. Eric Lebow 508-205-2127- we can do a quick resume review! **</u></em></strong></p>
<p>Are you an organized and proactive professional with a passion for supporting sales teams and driving business success? Our client in Glastonbury, CT, is seeking a contract Sales Assistant to play a critical role in their sales operations. If you have a keen attention to detail, love collaborating with others, and enjoy a fast-paced environment, we want to hear from you!</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide administrative and operational support to the sales team, including preparing presentations and sales reports.</li><li>Manage customer accounts, track orders, and assist with data entry using CRM systems.</li><li>Coordinate client communications, schedule meetings, and help with follow-up tasks to ensure excellent customer service.</li><li>Support new lead generation efforts and maintain accurate prospect lists.</li><li>Assist with the creation and organization of sales materials for presentations and client meetings.</li><li>Process sales orders and ensure timely delivery of products or services.</li></ul><p><br></p>