<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
<p>We are looking for a dedicated Collections Specialist to join our team in Parsippany, New Jersey. This long-term contract role offers a blend of on-site and remote work, providing flexibility while maintaining productivity. The ideal candidate will bring expertise in collections and billing processes, ensuring outstanding invoices are managed efficiently and payments are accurately recorded.</p><p><br></p><p>Responsibilities:</p><p>• Make collection calls to follow up on overdue invoices and secure payment commitments.</p><p>• Accurately record cash receipts to maintain up-to-date financial documentation.</p><p>• Prepare and distribute invoices in a timely and detail-oriented manner.</p><p>• Monitor overdue payments and determine expected payment dates to ensure timely collections.</p><p>• Utilize systems such as Coupa and Ariba to streamline invoicing and payment tracking.</p><p>• Collaborate with internal teams to resolve discrepancies and address customer concerns.</p><p>• Maintain detailed records of all collection activities for future reference.</p><p>• Provide regular updates on collections status and outstanding accounts to management.</p><p>• Ensure compliance with company policies and procedures throughout the collections process.</p>
<p>We are looking for a detail-oriented Legal Billing Specialist to join an established team in the Hamilton, New Jersey area. In this role, you will be responsible for managing billing processes, ensuring accuracy in invoicing, and maintaining compliance with established procedures. This position requires a strong understanding of billing systems and excellent organizational skills.</p><p><br></p><p>TO APPLY: If you are already in contact with a Robert Half Recruiter, please share the reference # for this posting with them via email. If you are not currently being represented by a Robert Half Recruiter, please call Therese Grana at 609-252-9393.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and issue accurate invoices in accordance with organizational and client guidelines.</p><p>• Monitor and manage billing collections to ensure timely payments.</p><p>• Review and reconcile billing statements for discrepancies and errors.</p><p>• Utilize computerized billing systems to streamline processes and maintain records.</p><p>• Collaborate with internal teams to address billing inquiries and resolve issues promptly.</p><p>• Maintain compliance with legal and financial regulations related to billing practices.</p><p>• Generate reports and provide updates on billing activities to relevant stakeholders.</p><p>• Identify opportunities for improving efficiency in billing operations.</p>
<p>Robert Half has partnered with a growing firm within the Wilmington Delaware area on their search for a multi-tasking, Billing Specialist with e-billing expertise. As the Billing Specialist, you will oversee client invoicing, assist with the collections process, handle billing inquiries, assist with calendar management, complete accounts receivable/payable transactions, perform legal research, complete account reconciliations, and prepare legal documents as needed. The ideal candidate should have strong attention to detail, excellent organizational skills, and the ability to solve problems quickly. </p><p><br></p><p>What you get to do everyday</p><p>· Data entry of billing tickets/order entry</p><p>· Enter daily invoice transactions</p><p>· Process and reconcile billing</p><p>· Send and receive FedEx packages</p><p>· Update and maintain client accounts</p><p>· Provide administrative support</p><p>· Email follow-up on client inquiries</p><p>· Assist with billing projects as needed</p>
<p>Growing manufacturer in the Wilmington Delaware area is looking to staff a Billing Specialist with billing, pricing, and invoicing experience. As the Billing Specialist you will oversee the status of accounts and balances, distribute bills/invoices, post payments, provide solutions to client inquiries, and organize financial records. The ideal candidate should have strong attention to detail, excellent organizational skills, and the ability to solve problems quickly. </p><p><br></p><p>What you get to do everyday</p><p>• Enter daily invoice transactions</p><p>• Process and reconcile payments</p><p>• Generate client invoices</p><p>• Update and maintain client accounts</p><p>• Process improvement initiatives</p><p>• Coordinate system pricing as needed</p><p>• Send delinquent communication as needed</p><p>• Resolve client inquiries</p>
<p>As an Accounts Receivable Specialist, you will play a critical role in optimizing cash flow, ensuring timely collections, and supporting the financial health of our organization. This position is ideal for detail-oriented professionals who thrive in fast-paced environments and have strong communication and analytical skills.</p><p><br></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process and manage incoming payments, account reconciliations, and customer billing, ensuring accuracy and compliance with company policies.</li><li>Monitor accounts for overdue payments and proactively reach out to clients to resolve outstanding balances, maintain positive relationships, and negotiate payment arrangements when necessary.</li><li>Prepare, distribute, and follow up on invoices, credit memos, and statements to customers securely and promptly.</li><li>Collaborate cross-functionally with finance, sales, and customer support teams to resolve discrepancies, streamline AR processes, and promote customer satisfaction.</li><li>Assist with month-end closing and reporting, supporting audits and compliance requirements as requested.</li><li>Maintain accurate, organized records and documentation for all receivable transactions.</li></ul><p><br></p><p><br></p>
<p>Robert Half has partnered with a successful product supplier on their search for an Accounts Receivable Specialist who can manage the full accounts receivable cycle, purchase orders, collections and provide cross-functional support. In this role, you will oversee the collection of outstanding payments, prepare and submit customer invoices, post remittances to customer accounts, monitor AR aging accounts, process deposits and credit card payments, assist with invoices disputes, review credit memos, and update customer accounts as needed. The ideal Accounts Receivable Specialist should have a flair for numbers, excellent research abilities, thorough communication skills, and an expertise at time management.</p><p><br></p><p>Major Responsibilities</p><p>· Investigate and review account discrepancies</p><p>· Generate collections correspondence to customers</p><p>· Maintain and update customer accounts</p><p>· Process client invoicing/payments</p><p>· Prepare monthly financial statements</p><p>· Monitor cash flow</p><p>· Research and analysis documentation</p><p>· Assist with administrative activities</p><p>· Track compliance with third party distributors</p><p>· Revenue Recognition Support</p>
We are looking for an experienced Accounts Payable Specialist to join our team in Norristown, Pennsylvania. In this role, you will play a vital part in managing invoice processing, account coding, and payment operations to ensure smooth financial workflows. This is a fully onsite, long-term contract position offering stability and growth opportunities within the healthcare industry.<br><br>Responsibilities:<br>• Process a high volume of invoices weekly, ensuring accuracy and timeliness.<br>• Perform manual checks on invoices to verify details and compliance.<br>• Conduct biweekly check runs to support payment schedules.<br>• Utilize in-house software to streamline and optimize accounts payable processes.<br>• Prepare journal entries to maintain accurate financial records.<br>• Update and maintain Excel spreadsheets for tracking and reporting purposes.<br>• Collaborate with the team to identify areas for process improvement.<br>• Handle ACH transactions and ensure proper payment execution.<br>• Code invoices accurately to the appropriate accounts.<br>• Provide proactive support for accounts payable operations to meet organizational goals.
<p>Our client is seeking a skilled <strong>CAM Reconciliation Specialist </strong>to join their team in <strong>Warren, New Jersey</strong>. This is a <strong>contract position lasting about 5-7 weeks</strong>, ideal for professionals experienced in financial reconciliation within the real estate and property industry. The role requires a detail-oriented individual capable of handling diverse reconciliation tasks with precision and efficiency.</p><p><br></p><p><strong>CAM Reconciliation Responsibilities:</strong></p><p>• Conduct daily reconciliation of financial transactions, ensuring accuracy and completeness.</p><p>• Perform thorough account reconciliations, including bank accounts and credit card transactions.</p><p>• Investigate and resolve discrepancies in financial records promptly and efficiently.</p><p>• Utilize Yardi Property Management software to manage reconciliation processes effectively.</p><p>• Handle CAM reconciliations with attention to detail and compliance with company standards.</p><p>• Collaborate with internal teams to ensure seamless financial reporting and reconciliation.</p><p>• Prepare detailed reconciliation reports to support auditing and financial analysis.</p><p>• Maintain organized and accurate documentation of all reconciliation activities.</p><p>• Identify opportunities to improve reconciliation processes and implement best practices.</p>
<p>40,000 - 50,000</p><p><br></p><p>benefits include:</p><ul><li>medical insurance</li><li>dental insurance</li><li>401k</li><li>paid time off</li></ul><p>This role involves preparing and issuing invoices, verifying billing details, resolving discrepancies, and maintaining organized records to uphold financial integrity and compliance with company policies. The specialist collaborates with internal teams and clients to address inquiries, supports financial reporting, and contributes to overall operational efficiency and customer satisfaction. To apply please email a resume in a Word format to Pam Lim </p>
<p>We are looking for an experienced Accounts Receivable Clerk to join a team on a contract basis in Willingboro, New Jersey. This role is ideal for a meticulous individual with a background in commercial collections and billing processes. The position focuses on maintaining accurate financial records and ensuring timely collection of payments.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage invoices to ensure accurate billing and timely payments.</p><p>• Conduct follow-ups with clients to collect outstanding balances and resolve payment discrepancies.</p><p>• Record and reconcile incoming payments in the company's financial systems.</p><p>• Collaborate with other departments to address and resolve client billing issues.</p><p>• Generate reports on accounts receivable status and provide updates to management.</p><p>• Maintain organized and up-to-date records of client transactions and payment histories.</p><p>• Ensure compliance with company policies and industry standards in all financial activities.</p><p>• Assist in cash application processes to ensure proper allocation of payments.</p><p>• Identify and escalate problem accounts to management as necessary.</p><p>• Provide exceptional customer service while addressing client inquiries related to billing and payments.</p>
<p>We are looking for an experienced Accounts Receivable Specialist to join a team in Limerick, Pennsylvania. This is a long-term contract position with the potential for growth into a permanent role. The ideal candidate will thrive in a fast-paced environment and contribute to maintaining accurate financial records while supporting daily cash management tasks.</p><p><br></p><p>Responsibilities:</p><p>• Process and post cash transactions efficiently and accurately.</p><p>• Apply payments to customer accounts while ensuring compliance with company standards.</p><p>• Handle check deposits and verify their accuracy.</p><p>• Perform data entry for accounts payable invoices as needed.</p><p>• Collaborate with the team to resolve discrepancies in accounts receivable.</p><p>• Maintain organized and up-to-date financial records.</p><p>• Utilize intermediate Excel skills to track and manage financial data.</p><p>• Support billing functions and ensure timely invoicing.</p><p>• Assist in commercial collections when necessary.</p><p>• Contribute to improving workflows and processes within the accounts receivable department.</p>
<p>We are looking for an Accounts Payable Specialist to join a team in Souderton, Pennsylvania. This role offers the opportunity to contribute to a dynamic manufacturing environment while handling a variety of accounts payable tasks. As this is a long-term contract position, it provides stability and the potential for growth into a leadership role within the department.</p><p><br></p><p>Responsibilities:</p><p>• Manage the full-cycle accounts payable process, including receiving, coding, and matching invoices.</p><p>• Process invoices efficiently and ensure data accuracy during entry into the system.</p><p>• Collaborate with the Accounts Payable Manager on special accounting projects and initiatives.</p><p>• Prepare and issue payments, including cutting checks and handling ACH transactions.</p><p>• Maintain and update the accounts payable database to ensure accurate records.</p><p>• Assist with account coding and ensure compliance with company standards.</p><p>• Support the team in managing automated clearing house transactions and resolving discrepancies.</p><p>• Provide backup assistance during check runs and payment processing.</p><p>• Utilize Epicor software to streamline accounts payable functions and reporting.</p><p>• Contribute to improving processes and maintaining high standards of accuracy.</p>
We are looking for an experienced Accounts Payable Specialist to join our team in Collingswood, New Jersey. In this role, you will play a vital part in ensuring accurate and timely processing of invoices while maintaining strong attention to detail. This is a long-term contract position ideal for someone with a strong background in accounts payable and invoice management.<br><br>Responsibilities:<br>• Process and manage a high volume of invoices with accuracy and efficiency.<br>• Verify and apply appropriate account coding to invoices, ensuring compliance with company policies.<br>• Handle Automated Clearing House (ACH) transactions and manage payment schedules.<br>• Conduct regular check runs to ensure timely payments to vendors.<br>• Collaborate with internal teams to resolve discrepancies or issues related to invoices.<br>• Maintain organized records of all accounts payable transactions for audits and reporting.<br>• Monitor and reconcile accounts payable balances to ensure accuracy.<br>• Identify opportunities to improve processes and enhance workflow efficiency.<br>• Ensure compliance with financial regulations and company standards.<br>• Provide support during audits by preparing required documentation and reports.
<p>Our client is seeking a detail-oriented <strong>Accounts Receivable Specialist</strong> to join their team in <strong>Manville, New Jersey.</strong> In this long-term contract position, you will play a key role in managing financial operations, ensuring accurate billing, and maintaining inventory controls. This is an excellent opportunity for a motivated individual to contribute to the efficiency and success of the accounting department.</p><p><br></p><p><strong>Accounts Receivable Responsibilities:</strong></p><p>• Process and record accounts receivable transactions accurately using accounting software systems.</p><p>• Prepare and submit electronic and manual billing for services, ensuring timely and precise documentation.</p><p>• Assist with cash and check handling, including recording daily deposits and maintaining secure storage of funds.</p><p>• Respond to financial inquiries from staff, providing clear and timely information while resolving pending issues.</p><p>• Collaborate with team members to support departmental goals and workloads, offering training and guidance to new employees.</p><p>• Manage inventory processes by categorizing supplies and food items, maintaining stock levels, and conducting periodic audits.</p><p>• Research cost-effective purchasing options to optimize organizational savings and oversee payment coordination.</p><p>• Establish and enforce inventory control measures, ensuring security and compliance with agency policies.</p><p>• Act as a resource and leader within the finance department, stepping in as needed during the absence of senior staff.</p><p>• Generate and analyze financial reports to support decision-making and improve operational efficiency.</p>
<p>Robert Half is looking for a dedicated Accounts Payable Specialist to manage the full lifecycle of invoices across multiple entities for our dynamic client. This Accounts Payable Specialist role involves ensuring accurate processing, timely payments, and smooth month-end close activities while maintaining compliance with company policies. The ideal candidate will possess strong expertise in accounts payable operations, proficiency with Microsoft Dynamics or similar platforms, and a proactive approach to improving processes.</p><p><br></p><p>Responsibilities:</p><ul><li>Process and accurately code 100+ invoices weekly using Microsoft Dynamics.</li><li>Ensure timely and compliant payments by adhering to internal approval workflows.</li><li>Reconcile vendor statements and resolve discrepancies efficiently.</li><li>Prepare reconciliations and schedules to support monthly accounts payable close.</li><li>Track 1099 vendors and assist with year-end reporting requirements.</li><li>Collaborate with vendors and internal teams to address billing inquiries and issues.</li><li>Handle intercompany accounts payable activities within a multi-entity structure.</li><li>Identify and propose process improvements to enhance accuracy and reduce manual tasks.</li></ul>
<p>We are looking for a detail-oriented Accounts Payable Specialist to join our team in Reading, Pennsylvania. In this long-term contract position, you will play a key role in managing financial transactions, ensuring accuracy, and maintaining vendor relationships. This role requires strong organizational skills, proficiency in accounting practices, and a commitment to excellence.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable vouchers using a three-way match system to reconcile invoices, purchase orders, and receipts.</p><p>• Manage non-purchase order invoices by verifying approvals and ensuring proper documentation.</p><p>• Maintain vendor records by adding new vendors, updating addresses, and revising payment terms as needed.</p><p>• Record credit card transactions, both with and without associated purchase orders, ensuring accuracy.</p><p>• Work within a multi-site organization to manage intercompany transactions efficiently.</p><p>• Ensure timely and accurate coding of invoices to the correct accounts.</p><p>• Execute payment runs using methods such as Automated Clearing House (ACH) and traditional check payments.</p><p>• Collaborate with internal teams to address discrepancies and resolve payment issues.</p><p>• Utilize advanced Excel functions and accounting software systems to streamline processes.</p><p>• Communicate effectively with vendors and team members to maintain smooth operations.</p><p><br></p><p>If interested, please send resume to Jim.Kirk@Roberthalf com</p>
<p>Growing client located in the Greater Philadelphia area is looking to hire an Accounting Assistant to support their teams. This Accounting Assistant must have a flair for numbers and should be familiar with processing accounts receivable/payable transactions, they will also assist with billing and collections, account reconciliations, bank reconciliations, invoice processing, journal entries, and assisting with accounting projects. Ultimately, the successful Accounting Assistant will assist with providing thorough accounting and administrative support to the finance team.</p><p> </p><p><strong>Primary Responsibilities</strong></p><ul><li>Process all Accounts Receivable invoices for the organization.</li><li>Apply cash payments and process all cash receipts for each company, ensuring accurate general ledger entries.</li><li>Record credit card payments across all entities.</li><li>Reconcile bank statements for all companies.</li><li>Maintain and update cash spreadsheets for all companies.</li><li> Process Accounts Payable invoices from vendors for each entity.</li><li>Review and process employee expense reports.</li><li>Prepare and issue Accounts Payable checks for all companies.</li><li> Organize and file matched invoices and expense reports.</li></ul><p><br></p>
<p>We are looking for a dedicated Billing Clerk to join our team in Bethlehem, Pennsylvania. In this long-term contract to hire position, you will play a critical role in managing insurance claims, school billing processes, and ensuring accurate financial operations. The ideal candidate will have experience in Medicaid billing and accounts receivable, with a strong attention to detail and commitment to timely reimbursements and payments.</p><p><br></p><p>Responsibilities:</p><p>• Process insurance claims for commercial and Managed Medicaid reimbursement, including secondary claims, ensuring timely submissions.</p><p>• Assist patients in establishing self-pay arrangements and payment plans tailored to their needs.</p><p>• Post and track payments within the accounts receivable system, maintaining accuracy in financial records.</p><p>• Investigate and resolve billing issues, adhering to payor collection timelines.</p><p>• Coordinate private pay collections following insurance cancellations, denials, or similar issues under the guidance of the Administrative Director.</p><p>• Enter client authorizations and necessary documentation into the billing system, ensuring compliance with school contracts.</p><p>• Track mileage reimbursements and process school billing efficiently.</p><p>• Review and verify staff timesheets for billing purposes, addressing coding errors or overlapping times.</p><p>• Train new employees on billing procedures and system operations to support cross-training initiatives.</p><p>• Maintain and troubleshoot billing platform functionalities, including service codes and authorizations, as required.</p>
<p>We are looking for an experienced Billing Clerk to join our team located in the Greater Philadelphia Region. As a Billing Clerk, you will be responsible for accounts receivable, general ledger entries, reconciliations, and collections processes. This Billing Clerk role is a contract position that offers an opportunity to contribute to a dynamic and detail-oriented environment. Put your talents to the test by clicking the apply button today. If you have any questions, please contact Robert Half at 215.568.4580 and mention JO#03720-0013336348.</p><p><br></p><p><br></p><p>As a Billing Clerk your Responsibilities will include but are not limited to:</p><p>• Prepare itemized statements</p><p><br></p><p>• Monitor WIP (work in progress)</p><p><br></p><p>• Enter New Matter Sheets in billing system</p><p><br></p><p>• Compile and process bills to clients every month.</p><p><br></p><p>• Review and edit pre-bills in response to attorney, paralegal and secretary requests.</p><p><br></p><p>• Process write-offs following company policy.</p><p><br></p><p>• Review and verify accuracy of billing and supporting documentation as required.</p><p><br></p><p>• Research and respond to inquiries regarding billing issues and problems.</p><p><br></p><p>• Create billing schedules and various other billing analyses as required.</p><p><br></p><p>Put your talents to the test by clicking the apply button today. If you have any questions, please contact Robert Half at 215.568.4580 and mention JO#03720-0013336348.</p><p><br></p>
<p>We are looking for an experienced Accounts Receivable Clerk to join a team in Souderton, Pennsylvania. This is a contract-to-permanent position within the manufacturing industry, offering an excellent opportunity to leverage your skills in accounts receivable and data management. The role is fully onsite and involves handling key financial processes to support business operations.</p><p><br></p><p>Responsibilities:</p><p>• Process cash postings accurately and efficiently to ensure timely updates to financial records.</p><p>• Manage credit application entries, ensuring all required documentation is complete and properly recorded.</p><p>• Upload accounts payable invoices through customer portals while maintaining compliance with company procedures.</p><p>• Provide comprehensive support to accounts receivable functions, including addressing inquiries and resolving discrepancies.</p><p>• Monitor and execute commercial collections, ensuring payments are received within established timelines.</p><p>• Handle billing functions, including creating and updating invoices as needed.</p><p>• Perform cash application tasks to allocate payments correctly and maintain accurate records.</p><p>• Utilize intermediate-level Microsoft Excel to manage data entry and generate financial reports.</p><p>• Collaborate with internal teams to improve accounts receivable processes and enhance operational efficiency.</p>
<p>70,000 - 75,000</p><p><br></p><p>Benefits:</p><ul><li>medical</li><li>paid time off</li><li>401k</li><li>hybrid </li><li>flexibility </li></ul><p>Responsibilities: </p><ul><li>Maintain and reconcile general ledger accounts</li><li>Process accounts payable and accounts receivable</li><li>Prepare and issue invoices, receipts, and payments</li><li>Reconcile bank and credit card statements</li><li>Assist with payroll processing and related reporting</li></ul>
<p>Robert Half is looking for an experienced Accounts Payable Clerk to join our client's team in the Philadelphia area. In this Accounts Payable Clerk role, you will play a key part in managing financial transactions and ensuring accurate processing of invoices, expense reports, and payments. The ideal candidate will bring strong attention to detail, excellent organizational skills, and a collaborative approach when working with vendors and internal teams.</p><p><br></p><p>Responsibilities:</p><ul><li>Process invoices, expense reports, and check requests with accuracy and timeliness.</li><li>Verify and reconcile accounts to ensure correct financial records.</li><li>Address and resolve discrepancies with vendors and internal departments professionally.</li><li>Maintain compliance with legal billing standards and organizational policies.</li><li>Collaborate with attorneys, staff, and vendors on payment-related inquiries.</li><li>Perform regular account reconciliations and ensure proper coding of invoices.</li><li>Monitor accounts payable transactions to identify and resolve issues promptly.</li><li>Support the team in adhering to deadlines and financial reporting requirements.</li><li>Utilize legal billing systems effectively to manage accounts payable workflows.</li></ul>
<p>We are looking for an Accounts Payable Specialist in the Middlesex County, NJ area. In this role you will be responsible for full cycle accounts payable, invoice processing, account reconciliations, and more. If you have 1+ years of accounts payable experience and are looking to join a great company, this might be the opportunity for you!</p><p><br></p><p>Responsibilities:</p><p>• Process and enter invoices accurately into the system, ensuring timely payments.</p><p>• Review vendor accounts and maintain accurate records in the database.</p><p>• Reconcile accounts to resolve discrepancies and ensure alignment with financial records.</p><p>• Address and troubleshoot vendor-related issues, providing effective solutions.</p><p>• Upload files to the system and ensure proper documentation for audits.</p><p>• Collaborate with the team to identify and implement process improvements in accounts payable workflows.</p><p>• Utilize Excel for advanced functions and formulas to manage financial data efficiently.</p><p>• Provide analytical insights to support decision-making and enhance overall efficiency.</p>
<p>50,000 - 65,000</p><p><br></p><p>benefits:<strong> </strong></p><ul><li>Life insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li><li>Dental insurance</li><li>Paid holidays</li><li>401(k)</li></ul><p>This role is responsible for managing core accounting functions such as recording and reconciling financial transactions, processing payroll, and preparing financial statements. It also involves handling vendor payments, expense reports, and ensuring compliance with company policies while maintaining accurate financial records. Additionally, the position includes office management duties like answering calls and coordinating employee health insurance and benefits. Expereince with QuickBooks Online is required. To apply please email a resume in a Word format to Pam Lim </p><p><br></p><p><br></p>
