The HRIS Workday Manager will develop, design, and administer the Workday HRIS function and provide human capital analytics for 800+ employees in most US states as the company expands its footprint. This position will offer the opportunity to work as an integral part of our People Experience Team (PXT), working closely with the PXT Leadership team and collaborating with team members throughout the organization. The ideal candidate must possess strong attention to detail, have previous experience with Workday HRIS, HCM, and Payroll processing, and thrive in a fast-paced, team-oriented environment. <br>Responsibilities:<br>• End-to-end ownership of the Customers Bank HRIS system (Workday)<br>• Development, enhancement, and continuous improvement of HRIS functionality, reporting capabilities, data analytics, third-party integrations, data security, and overall employee experience.<br>• Management and oversight of HRIS, providing consultation and support in partnership with talent acquisition, learning/development, compensation, employee benefits, payroll, corporate governance, and finance.<br>• Support the People Experience Team, while driving the tactical execution of Firm-wide initiatives and priorities.<br>• Partner with stakeholders to maximize HRIS system functionality and support business needs; plan and facilitate relevant change management processes as needed; design audits and routine checks to ensure data integrity in Workday, assist users with navigation of the system.<br>What do you need?<br>• 5-8 years of related experience with deep HRIS/HCM knowledge and data analytics abilities.<br>• Bachelors’ Degree from an accredited College/University<br>• Preferred experience with maintenance of the Workday system with strong knowledge of Workday domains, data structures and reporting functional areas.<br>• Financial Services, Banking, or Fintech experience is preferred.<br>• Overall knowledge of HR business processes such as talent acquisition, compensation, benefits, talent management, learning and development.<br>• Experience/knowledge with stock/equity plan administration is a plus.<br>• Strong understanding of HR & Payroll related issues.<br>• Proficient with Microsoft Office Suite and advanced Excel skills.<br>• Detail oriented, deadline driven and work well under pressure with a high degree of accuracy.<br>• Must have outstanding work ethic.<br>• Ability to comfortably interact with employees of all levels of experience and seniority, across the organization and uses discretion when dealing with sensitive employee payroll matters.<br>• Flexibility in terms of willingness to meet varied and changing demands.<br>• Must be legally eligible to work in the United States without sponsorship, current or future.<br> <br>Technology Skills:<br>• Microsoft Office Products, specifically Excel and PowerPoint<br>• Extensive experience with HRIS systems, Workday specifically.<br>• ADP & Workday payroll experience needed.<br>• Data analytics/reporting systems and software (Workday, Tableau, other)
We are looking for a skilled Workday HRIS Manager to join our team in Malvern, Pennsylvania. This Contract-to-permanent position offers the opportunity to lead and enhance the organization’s Workday platform while providing valuable human capital analytics for a growing workforce. As part of the People Experience Team, you will collaborate with leadership and stakeholders across the company to optimize HRIS processes and ensure seamless system functionality.<br><br>Responsibilities:<br>• Take full ownership of the Workday HRIS platform, including its development, administration, and overall functionality.<br>• Design and implement enhancements to improve reporting capabilities, data analytics, integrations, and the employee experience.<br>• Collaborate with teams such as talent acquisition, payroll, benefits, and finance to ensure HRIS operations align with business goals.<br>• Provide ongoing support to the People Experience Team by managing HRIS-related initiatives and priorities.<br>• Partner with internal stakeholders to maximize system functionality, facilitate change management processes, and maintain data integrity through regular audits.<br>• Develop and execute strategies to optimize Workday domains, data structures, and reporting functions.<br>• Ensure compliance with security protocols and manage sensitive employee data with discretion.<br>• Offer guidance and support to employees navigating the Workday system, addressing their needs and resolving issues efficiently.
<p><strong>Position Summary</strong></p><p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p><br></p>
<p>re you passionate about helping people grow and succeed in their careers? Do you enjoy creating engaging training programs and fostering talent? If so, we want you on our team! We’re on the lookout for a <strong>Talent Development Specialist</strong> who shares our passion for growth and development.</p><p><br></p><p>What You'll Do:</p><p>-Partner with management to identify high-potential employees and assess their readiness for new challenges</p><p>-Create and implement exciting development programs, including workshops, mentorships, and coaching sessions tailored to our team’s needs.</p><p>-Lead engaging training sessions that help our employees build their skills and prepare for future roles.</p><p>-Collaborate with leaders to identify future talent needs and develop strategies to ensure we have a strong pipeline of talent ready for key positions.</p>
<p>We are seeking a skilled Director of Child Care for our client in the Ringoes, NJ area, to oversee daily activities and management in a dynamic, service-oriented environment. This individual will be responsible for coordinating various operational aspects, ensuring smooth facility operations while working on client engagement and satisfaction efforts.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage day-to-day activities to maintain efficient operational flow and oversight of the physical environment.</li><li>Serve as the primary point of communication with stakeholders to address concerns or provide updates.</li><li>Assist in the development and implementation of programs and activities to suit organizational goals.</li><li>Onboard and schedule team members while providing opportunities for skills-building and professional development.</li><li>Organize special projects or events designed to enhance client satisfaction and overall experiences.</li><li>Maintain essential records, ensuring compliance with established standards and guidelines.</li><li>Lead efforts related to financial tracking, reporting, and addressing challenges tied to operational sustainability.</li></ul><p><br></p>
<p><strong><u>Job Title: Technical Project Manager (UX) II (Contractor)</u></strong></p><p> <strong>Job Type:</strong> 13-week Contract, Potential for extension or conversion </p><p> <strong>Location: </strong>Philadelphia, PA </p><p> <strong>Department:</strong> Information Technology / User Experience</p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking a skilled and detail-oriented <strong>Technical Project Manager (UX) II</strong> to join our team on a contract basis. This role is ideal for a collaborative and proactive professional who thrives in a fast-paced environment and is passionate about delivering high-quality digital experiences. You will be responsible for managing cross-functional projects, ensuring timely delivery, and aligning outcomes with business goals.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate and manage project-oriented work efforts, ensuring stability, transparency, and timely delivery.</li><li>Implement and maintain project management methodologies and best practices across IT teams.</li><li>Develop and manage detailed project plans, assign tasks, and monitor progress daily.</li><li>Identify resource needs, conduct quality reviews, and escalate issues related to scope, quality, or timelines.</li><li>Track key milestones and adjust plans or resources as needed to meet evolving project requirements.</li><li>Facilitate communication across departments to manage scope, budget, risk, and resource allocation.</li><li>Partner with senior leadership to identify and prioritize IT initiatives that support business objectives.</li><li>Lead complex projects through the full lifecycle: inception, design, development, testing, and deployment.</li><li>Collaborate with Scrum Masters and team leads to maintain end-to-end project plans.</li><li>Manage change requests, risk mitigation strategies, and project-specific budgets.</li><li>Provide clear and consistent updates on project status, risks, and issues to stakeholders.</li><li>Foster continuous improvement by gathering feedback and enhancing communication processes.</li></ul><p><br></p>
<p><strong>HR Generalist </strong></p><p>Are you an experienced Human Resources professional looking to advance in your career? Robert Half is currently seeking a skilled <strong>HR Generalist</strong> to join our client's team based in Lancaster County, PA. This role is critical to managing and supporting human resources operations across multiple locations in a production-based environment. The HR Generalist will ensure workplace safety, regulatory compliance, and promote a positive and productive work culture. If you are passionate about employee relations, recruitment, and HR operations, this could be your next challenge!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Employee Records</strong>: Maintain accurate employee records and ensure data integrity within HR systems.</li><li><strong>HR Policy Administration</strong>: Consistently apply HR policies and procedures across all organizational locations.</li><li><strong>Employee Support</strong>: Provide guidance and solutions to managers and employees on HR-related matters.</li><li><strong>Employee Relations</strong>: Conduct fair and compliant investigations to address employee concerns and issues.</li><li><strong>Job Descriptions</strong>: Partner with managers to create, review, and update job descriptions that align with organizational needs.</li><li><strong>Recruitment and Onboarding</strong>: Lead recruitment efforts, streamline onboarding processes, and contribute to workforce planning initiatives.</li><li><strong>Safety Programs</strong>: Oversee and lead safety initiatives, ensuring compliance across site-level protocols, conduct safety audits, facilitate employee training, and investigate workplace incidents.</li><li><strong>Performance Management</strong>: Support initiatives focused on employee development and performance management.</li></ul>
<p>The IT Apple Support and End User Support Professional is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools.</p><p><br></p><p><em>Primary duties/responsibilities: </em></p><p>Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management.</p><p>Offer live support through phone, chat, or email.</p><p>Build strong relationships with customers by sharing a passion for Apple products.</p><p>Collaborate with team members and participate in training sessions to improve technical skills.</p><p>Assist in creating online support experiences for Apple, including editing content and designing user interfaces.</p><p>Maintain and update deployment workflows to align with OS upgrades and security policies.</p><p>Automate provisioning processes for new hires and device refresh cycles.</p><p>Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics.</p><p>Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365).</p><p>Support remote users via MDM tools and remote desktop platforms.</p><p>Ensure that macOS devices meet enterprise security standards.</p><p>Apply OS patches and security updates in coordination with IT security teams.</p><p>Monitor compliance using endpoint management dashboards and audit logs.</p><p>Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements.</p><p>Maintain accurate records in ServiceNow or equivalent ITSM platforms.</p><p>In addition to supporting the Apple environment, assist end users with company laptops.</p><p>Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined </p>
<p>Public Accounting Firm located in the Montgomery County area is looking to staff an Accounting Office Manager who can audit and review a high volume of tax returns while maintaining the day-to-day administrative operations. In this role, you will assist with accounting and administrative tasks in addition to: manage daily accounting activities, schedule office gatherings, oversee staff training, order office supplies, build and maintain strong customer relationships, ensure compliance with policies and procedures, and research industry development. This Accounting Office Manager must have proven knowledge of administrative practices, generally accepted accounting principles and human resources expertise</p><p><br></p><p>Major Responsibilities </p><p>· Oversee the accounts payable/receivable process</p><p>· Manage order entry transactions</p><p>· Order office supplies</p><p>· Reviewing/Auditing Tax Returns</p><p>· Assist with administrative support</p><p>· Data Management</p><p>· Maintain internal file/record keeping system</p><p>· Coordinate internal and external audits</p><p>· Spreadsheet Maintenance</p><p>· Draft email correspondence</p>
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
<p>The Continuous Improvement Manager will be responsible for identifying, developing, and leading initiatives that will drive operational excellence, increase efficiency, and enhance productivity across the firm. This candidate will also conduct data analysis to identify trends, root causes, and areas for improvement, develop and monitor KPIs to assess progress and impact, train and mentor employees in Lean, Six Sigma, and continuous improvement tools, collaborate with leadership to set strategic goals aligned with internal objectives, and serve as a change agent, promoting a culture of innovation and continuous learning. The ideal Continuous Improvement Manager should have strong expertise utilizing Lean, Six Sigma, and other process improvement methodologies to encourage a culture of sustainable change.</p><p> </p><p>How you will make an impact</p><p>· Lead and implement continuous improvement projects across various departments</p><p>· Analyze operational data and identify trends, gaps, and areas of improvement</p><p>· Ensure compliance with quality standards, safety, and operational standards</p><p>· Document best practices, SOPs, and process changes</p><p>· Facilitate events, workshops, and cross-functional team meetings</p><p>· Develop and maintain performance metrics and dashboards</p>
<p>Robert Half is looking for an experienced Director of Operations to lead and optimize the operational functions of our client's organization. This role is ideal for a detail-oriented individual with a strong background in managing multidisciplinary teams. Based in the Philadelphia area, this position requires a strategic leader with expertise in risk management, business planning, and team development.</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee daily operations and guide the Operations team, including mentoring and supervising staff such as the Operations Analyst.</li><li>Conduct performance evaluations for Administrative Directors and other operational personnel.</li><li>Lead the development and execution of the organization’s annual business plan by collaborating with internal stakeholders.</li><li>Manage the risk management program, including contract review, negotiation, and coordination with external legal counsel when necessary.</li><li>Organize and deliver training sessions for staff on topics related to risk and financial management.</li><li>Build and maintain relationships with key external partners, including insurance brokers, carriers, legal professionals, and commercial real estate brokers.</li><li>Direct the renewal and administration of annual insurance policies and ensure compliance with organizational standards.</li></ul>
<p>Are you someone passionate about working with community-based organizations and creating programs that make a meaningful impact in the lives of others? We’re searching for a talented and organized professional to oversee the implementation and management of programs aimed at assisting individuals and families facing economic challenges. This role combines program management, collaboration with community organizations, and regulatory compliance to deliver critical services to those in need.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li><strong>Program Leadership:</strong> Direct all aspects of utility-focused customer assistance initiatives, including planning, execution, and communication, while ensuring compliance with regulatory requirements.</li><li><strong>Community Partnership:</strong> Act as the primary point of contact with community-based organizations, managing contracts and providing training to caseworkers to ensure successful delivery of services.</li><li><strong>Performance & Budget Management:</strong> Oversee budget allocation and program goals, monitor resources, and ensure expenditures and productivity align with organizational and regulatory objectives.</li><li><strong>Training Coordination:</strong> Provide training to internal staff, contractors, and caseworkers involved in program delivery, ensuring they are equipped with necessary skills and knowledge.</li><li><strong>Process Improvement:</strong> Collaborate across departments to identify opportunities for operational improvements and implement technological solutions that enhance program delivery and reporting.</li><li><strong>Marketing & Outreach:</strong> Design and execute marketing initiatives to raise awareness of programs and services among target audiences.</li><li><strong>Data Compliance:</strong> Manage and report program progress both internally and externally, adhering to regulatory requirements and organizational standards.</li></ul>
<p>Are you looking for a strong growth opportunity within Human Resources? We have partnered with a successful client on their search for a Director of HR who can find talent internally and incorporate succession planning throughout the entire organization. This Director of HR role consist of assisting with performance management, developing, and implementing HR policies and changes, ensuring compliance with labor laws/regulations, and maintaining the internal payroll system and process. The successful candidate will conduct HR trend analysis, create employee retention strategies, assist with workers’ compensation, implement training and development, and provide conflict resolution. Ideally, we would like an HR Director with well-rounded human resource and excellent written and verbal communication skills.</p><p><br></p><p>What you get to partake in:</p><p>· Develop and implement HR strategies aligned with the overall business plan</p><p>· Lead and manage the HR team, providing guidance on performance, development and support</p><p>· Oversee talent acquisition, onboarding, and retention strategies to attract top talent</p><p>· Ensure compliance with federal, state and local employment laws/regulations</p><p>· Manage employee relations, conflict resolution, and workplace investigations</p><p>· Create and monitor HR metrics and analytics to inform decision-making</p><p>· Partner with leadership to drive diversity equity and inclusion initiatives</p>
<p>Are you passionate about human resources and thrive in a high-paced, dynamic environment? Robert Half is seeking a skilled <strong>HR Specialist</strong> for a manufacturing company dedicated to growth, innovation, and operational excellence. This position offers an exciting opportunity for an HR professional to contribute to workforce management, employee engagement, and compliance in the fast-evolving manufacturing industry.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage end-to-end recruitment efforts for manufacturing roles, including skilled trades, supervisors, and administrative staff.</li><li>Assist with onboarding new employees and ensuring a seamless transition into the organization.</li><li>Support employee relations by addressing questions, resolving concerns, and fostering a collaborative workplace environment.</li><li>Administer training programs focused on compliance, safety, and skill development to meet industry standards.</li><li>Maintain accurate HR records, generate reports, and uphold compliance with labor laws and regulations in the manufacturing sector.</li><li>Coordinate performance reviews and support processes for continuous employee development.</li><li>Partner with leadership to align HR strategies to company goals, including workforce planning and retention initiatives.</li></ul><p><br></p>
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
<p>Robert Half is looking for a highly skilled Fund Administration Manager to oversee the operations of our Private Equity team based out of Philadelphia. This Fund Administration Manager role requires an individual with strong expertise in fund accounting and private equity, capable of managing complex workflows while fostering client relationships and team development. The ideal candidate will drive operational excellence and ensure compliance with all regulatory and control requirements.</p><p><br></p><p>Responsibilities:</p><ul><li>Supervise day-to-day activities within the Private Equity team, including capital call and distribution processing.</li><li>Prepare net asset value calculations, financial statements, and fee computations.</li><li>Develop and maintain waterfalls for profit and loss allocations.</li><li>Generate accurate performance reports, including internal rate of return (IRR) calculations.</li><li>Respond to and resolve fund accounting inquiries escalated by supervisors or administrators.</li><li>Lead and develop teams of up to 10 employees, including performance evaluations and training.</li><li>Oversee the audit process to ensure timely and successful completion of fund audits.</li><li>Drive improvements in workflows and procedures to enhance operational efficiency.</li></ul>
<p>Robert Half is seeking a highly organized and detailed-oriented Office Manager to oversee administrative operations and maintain optimal workplace efficiency.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage day-to-day office operations to ensure a smoothly running workplace.</li><li>Coordinate communications and workflows between teams and departments.</li><li>Supervise administrative staff and provide leadership, mentoring, and performance feedback.</li><li>Maintain office supplies inventory, including ordering and organizing materials as needed.</li><li>Oversee the maintenance of office equipment and liaise with service providers.</li><li>Manage schedules, appointments, and calendars for key organizational leaders.</li><li>Assist in planning and executing office events, meetings, or training sessions.</li><li>Serve as a point of contact for internal and external stakeholders, ensuring excellent communication and customer service.</li><li>Develop and implement office policies, procedures, and protocols to streamline operations.</li></ul><p><br></p>
<p><strong>POSITION OVERVIEW</strong></p><p>The Desktop Engineer focuses on providing high-level desktop support and systems engineering services. The individual in this position will manage and enhance internal tech infrastructure related to endpoints, automation, and software deployment. The responsibilities include scripting, image lifecycle support, patch management, application packaging, and cross-platform device maintenance. The position also plays a role in training and technical communication, ensuring security standards are upheld within the environment.</p><p><br></p><p><strong>KEY RESPONSIBILITIES</strong></p><p>Some of the core tasks and expectations include:</p><ul><li>Prepare and deploy endpoint devices using modern management tools such as Ivanti and Intune.</li><li>Maintain imaging standards and adjust based on departmental use cases and hardware evolution.</li><li>Build and support automation scripts (e.g., PowerShell, AutoIT) for device setup and software installs.</li><li>Provide support across both Windows and macOS ecosystems, including patching and compliance monitoring.</li><li>Curate and publish applications to a self-service portal after validation/testing.</li><li>Collaborate with IT operations and project teams to schedule, test, and roll out updates and patches.</li><li>Leverage ticketing and reporting systems (e.g., ServiceNow, Power BI) for issue resolution and trend tracking.</li><li>Support both virtual and physical desktops, including incident management and hardware repair.</li><li>Contribute to IT initiatives like system refreshes, process enhancements, and cross-team coordination.</li><li>Escalate technical barriers as needed while maintaining strong end-user communication.</li><li>Participate in formalized processes such as incident, change, and problem management workflows.</li></ul><p><br></p>
A highly regarded organization in Bristol PA is seeking a Customer Service Representative for a seasonal job opportunity. This position starts as on-site, Monday through Friday. Once training is complete and you are fully trained you will be able to work remotely on Fridays. During training the hours for this position are 9am-5:30pm. Once training is complete the daily work hours are 11:30am-8pm, with occasional Saturdays, between the hours of 8am-6pm. <br><br>Key Responsibilities:<br>Provide Exceptional Customer Service: Address customer inquiries promptly and professionally through telephone and email communications. Areas of assistance include order processing, returns, delivery updates, billing inquiries, and account information updates.<br><br>Problem Resolution: Effectively resolve customer concerns, identify trends, and share insights or feedback with the management team to ensure service improvements.<br><br>Administrative Tasks: Maintain accurate records, complete system updates, and manage required paperwork efficiently and with attention to detail.<br>Continuous Learning: Stay updated on product knowledge, system processes, and service procedures with the support of the management team.<br><br>Qualifications and Skills:<br>Strong interpersonal and communication skills with the ability to handle challenging customer interactions professionally.<br>Proven customer service experience, preferably in a call center environment.<br>Proficient in data entry, email correspondence, and using customer service systems.<br><br>Adaptability in a dynamic environment with a commitment to maintaining high performance standards in productivity, quality, and dependability.<br>Ability to work a flexible schedule, including weekdays, weekends, holidays, and remote assignments as needed.<br><br>For immediate consideration please call the Trevose PA office of Robert Half at 215-244-1551. Thank you!
<p>The <strong>AI Adoption & Advocacy Coordinator</strong> is a key contributor to the organization's digital transformation efforts. This role focuses on promoting AI initiatives, fostering internal engagement, and building a culture of innovation. The Coordinator will lead communication strategies, support knowledge sharing, and cultivate communities of practice to drive AI adoption across the enterprise.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and manage internal communications to highlight AI initiatives and updates.</li><li>Facilitate cross-functional knowledge sharing and best practices related to AI.</li><li>Build and support communities of practice focused on AI and emerging technologies.</li><li>Track and report on AI usage, adoption metrics, and organizational impact.</li><li>Partner with stakeholders to identify and support AI integration opportunities.</li><li>Assist in change management efforts to enhance understanding and engagement.</li><li>Organize training sessions, workshops, and events to promote AI literacy and advocacy.</li></ul><p><br></p>
<p>We are seeking a highly organized and detail-oriented professional to oversee end-to-end onboarding and offboarding processes for both internal team members and external contractors. This role involves ensuring a smooth transition for new hires by coordinating key tasks, managing employee documentation, and ensuring compliance with organizational standards.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Facilitate onboarding by documenting and streamlining processes for internal staff and external personnel.</li><li>Manage the setup of employee profiles in HR systems and maintain accurate records.</li><li>Coordinate with HR teams to track pre-employment requirements such as background checks and ensure readiness for start dates.</li><li>Collaborate with operations teams to identify system and tool access needs for new hire groups.</li><li>Submit and track internal requests for equipment and ensure necessary technology access for all hires.</li><li>Oversee progress and maintain status updates for onboarding tasks, including equipment and system access.</li><li>Distribute essential onboarding materials and communicate initial tasks to new hires, such as setting up accounts or accessing tools.</li><li>Safeguard sensitive data and maintain strict confidentiality throughout the onboarding process.</li><li>Ensure employees complete required onboarding training and meet compliance standards.</li><li>Handle time tracking and attendance monitoring for employees during early training phases.</li><li>Escalate technical or HR-related onboarding issues to appropriate teams where necessary.</li><li>Facilitate the offboarding process for outgoing staff, including documentation and system access cleanup.</li><li>Perform other related duties as needed to support the employee lifecycle.</li></ul>
<p>Are you looking for an opportunity to grow and thrive within a financial role? Robert Half has partnered with one of their reputable clients on their search for a A/R & Collections Manager with strong understanding of financial statements and the ability to assess credit risk. As the A/R & Collections Manager you will oversee credit policies and collections processes, create and develop credit and collection programs that ensure accurate and timely collection on all outstanding client invoices while also creating avenues for cash flow, review customer contracts, maintain internal budget targets, and oversee the accounts receivable department. In this role, the candidate must possess strong communication skills, have a strong background in credit analysis, risk assessment, excellent analytical skills, and outstanding leadership capabilities. </p><p><br></p><p>Primary Responsibilities</p><p>· Oversee daily credit and collection activities</p><p>· Generate and analyze A/R metrics and collection performance reports </p><p>· Monitor aging reports and proactively follow up on past due accounts</p><p>· Establish credit limits and review customer creditworthiness</p><p>· Develop and implement effective collection strategies to improve working capital</p><p>· Resolve complex billing and collection issues</p><p>· Work closely with the accounting team during month-end close</p><p>· Provide coaching, training and performance feedback to collections staff</p>
<p>We’re looking for an experienced Legal Billing Manager to lead our billing operations and drive process improvements across the department. This role is responsible for managing a team, overseeing billing systems, and ensuring compliance with firm-wide billing standards. The ideal candidate brings 5+ years of law firm billing management experience, strong leadership skills, and a solid understanding of legal billing platforms—experience with SurePoint and Intapp is a plus.</p><p>Key Responsibilities:</p><ul><li>Lead daily billing operations and supervise billing staff</li><li>Manage billing software setup, troubleshooting, and user access</li><li>Oversee month-end and year-end close processes and reporting</li><li>Maintain billing rates and ensure timely invoice delivery</li><li>Resolve billing discrepancies and coordinate with attorneys and clients</li><li>Administer e-billing platforms and ensure compliance with client guidelines</li><li>Audit invoices and set up specialized billing arrangements</li><li>Provide training and support to attorneys and staff on billing procedures</li></ul><p><br></p><p><br></p>
We are looking for an experienced Business Analyst to join our team in Danboro, Pennsylvania. In this role, you will collaborate with stakeholders to analyze business needs, optimize processes, and deliver solutions that enhance operational efficiency. The ideal candidate will have a strong background in business analysis and familiarity with JD Edwards EnterpriseOne, particularly in manufacturing and distribution environments.<br><br>Responsibilities:<br>• Partner with business stakeholders to identify, document, and prioritize requirements for new features and enhancements, ensuring clear communication with development teams.<br>• Map out current and future business processes to provide visual clarity for stakeholders and developers.<br>• Gain a deep understanding of operational workflows, including manufacturing, inventory management, supply chain, and quality control.<br>• Utilize system capabilities to streamline decision-making, improve efficiency, and measure performance through KPIs and regular reviews.<br>• Collaborate with the development team to align JD Edwards solutions with business objectives and operational needs.<br>• Offer training and ongoing support to end-users, driving adoption of JD Edwards tools and communicating system updates.<br>• Manage JD Edwards projects from start to finish, ensuring adherence to budgets, deadlines, and quality standards while providing regular updates to stakeholders.<br>• Identify and implement process improvements to enhance system performance and operational efficiency.<br>• Maintain detailed documentation of processes, user guides, and system configurations.<br>• Stay informed on JD Edwards updates and network with industry professionals to adopt best practices and new features.
