<p>We are looking for a dedicated Customer Service Representative in New Holland, Pennsylvania. In this long-term contract role, you will play a vital part in ensuring customer satisfaction by addressing inquiries and resolving service issues. This position offers an opportunity to work in a dynamic environment while supporting key business operations.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound calls to address customer inquiries professionally and efficiently.</p><p>• Identify and resolve customer service issues within your designated area of authority.</p><p>• Escalate complex issues outside of your scope to the appropriate department for resolution.</p><p>• Maintain detailed records of all customer interactions and inquiries.</p><p>• Monitor trends in customer service issues and communicate them to support root cause analysis.</p><p>• Perform other duties as assigned by the supervisor to support the team.</p>
<p>Client within the construction industry seeks a Construction Project Accountant with proven experience handling project billing, subcontractor payments and job costing. This role will be responsible for generating project schedules, processing contractor billings, reviewing supplier invoices, maintaining supplier documentation, investigating project variances, assisting with change orders, preparing financial reports, analyzing project profitability, providing billing structures, and review project expenses. This Construction Operations Manager must have strong knowledge of construction-related accounting software, solid communication skills, and excellent time management abilities. </p><p><br></p><p>How you will make an impact</p><p>· Bid, implement, and negotiate annual maintenance contracts</p><p>· Review and execute blueprints</p><p>· Create and monitor project accounts</p><p>· Coordinate with general contractors</p><p>· Verify project budgets</p><p>· Provide profit analysis reports to management</p><p>· Compile monthly project reconciliations</p><p>· Maintain documentation for compliance</p><p>· Project Analysis</p><p>· Ensure compliance with local and state codes</p><p>· Ad hoc projects as requested</p>
<p>We are seeking a detail-oriented Tax Manager who can lead and manage multiple tax functions and prepare/review complex tax returns. The ideal candidate for this role will be responsible for overseeing the preparation and filing of federal, state, and local tax returns, managing audits by tax authorities, resolving tax issues, preparing intercompany journal entries, improving tax procedures, identifying tax-saving opportunities, mitigating tax risks, researching business initiatives, including mergers, acquisitions, and new market expansions. To be successful in this role, the Tax Manager must have in-depth knowledge of tax laws and regulations, strong analytical and problem-solving skills, and the ability to manage multiple priorities and meet deadlines.</p><p><br></p><p>What you get to do everyday</p><p>· Prepare tax journal entries, ensuring compliance within tax provisions</p><p>· Identify and mitigate tax risks</p><p>· Develop and implement strategic tax planning</p><p>· Review tax returns and quarterly/yearly projections</p><p>· Maintain and update the organization’s tax policies and documentation</p><p>· Assist with SOX documentation</p><p>· Review and analyze financial statements</p><p>· Monitor and interpret changes in tax legislation</p><p>· Coordinate tax audits</p><p>· Oversee special tax related projects</p>
A highly regarded organization in Bristol PA is seeking a Customer Service Representative for a seasonal job opportunity. This position starts as on-site, Monday through Friday. Once training is complete and you are fully trained you will be able to work remotely on Fridays. During training the hours for this position are 9am-5:30pm. Once training is complete the daily work hours are 11:30am-8pm, with occasional Saturdays, between the hours of 8am-6pm. <br><br>Key Responsibilities:<br>Provide Exceptional Customer Service: Address customer inquiries promptly and professionally through telephone and email communications. Areas of assistance include order processing, returns, delivery updates, billing inquiries, and account information updates.<br><br>Problem Resolution: Effectively resolve customer concerns, identify trends, and share insights or feedback with the management team to ensure service improvements.<br><br>Administrative Tasks: Maintain accurate records, complete system updates, and manage required paperwork efficiently and with attention to detail.<br>Continuous Learning: Stay updated on product knowledge, system processes, and service procedures with the support of the management team.<br><br>Qualifications and Skills:<br>Strong interpersonal and communication skills with the ability to handle challenging customer interactions professionally.<br>Proven customer service experience, preferably in a call center environment.<br>Proficient in data entry, email correspondence, and using customer service systems.<br><br>Adaptability in a dynamic environment with a commitment to maintaining high performance standards in productivity, quality, and dependability.<br>Ability to work a flexible schedule, including weekdays, weekends, holidays, and remote assignments as needed.<br><br>For immediate consideration please call the Trevose PA office of Robert Half at 215-244-1551. Thank you!
We are offering an exciting opportunity for a Billing Manager/Office Manager in Wilmington, Delaware. This role is crucial to our operations in the healthcare industry. The selected candidate will be instrumental in managing our dental office's front desk and billing processes. <br><br>Key responsibilities: <br><br>• Accurately process patient claims and predeterminations to insurance companies<br>• Responsibly handle scheduling of appointments for both new and existing dental patients using SoftDent<br>• Timely respond to emails and client inquiries <br>• Efficiently answer phone calls and respond to voicemails <br>• Maintain and organize patient medical records in a systematic manner<br>• Collect estimated co-payments and diligently follow up on existing balances <br>• Explain treatment plans to patients in an understandable manner <br>• Verify insurance coverage details and keep them updated<br>• Maintain up-to-date insurance bluebooks <br>• Post insurance payments and manage outstanding insurance balances through EFT, virtual card payment, and checks<br>• Annually re-credential to stay in-network with current insurance plans.
<p>Financial Services company seeks an Administrative Assistant with excellent time management skills. This Administrative Assistant will maintain and update internal records, process and maintain vendor memberships, assist with event coordination, enter journal entries into the general ledger, monitor attendance recording, perform research and development, assist with daily office needs, confirm all cash receipts/disbursements, and be point of contact for donor acknowledgement communications. The ideal Administrative Assistant should have a technical aptitude for database systems, strong attention to detail and experience working in a professional services environment.</p><p><br></p><p>How you will make an impact</p><p>· Organize, schedule, and confirm appointments/meetings</p><p>· Track and analyze accounting data</p><p>· Calendar Management</p><p>· Prepare financial statements and reports</p><p>· Draft internal/external correspondence</p><p>· Generate travel arrangements & itineraries </p><p>· Perform clerical research</p>
<p>Our client is a growing manufacturer that is hiring a Senior Financial Analyst on a direct hire basis. The Senior Financial Analyst should have exceptional technology skills including but not limited to, Microsoft Excel/Access, and JD Edwards. In this Senior Financial Analyst role, you will analyze and report on past performance, industry trends, KPI’s, pricing and other key financial and operational data in order to advise management on the allocation of resources to best accomplish corporate goals. This is a high visibility role with opportunity for career and professional growth within the organization.</p><p> </p><p>Major Responsibilities</p><p>· Analysis of financial and operations processes</p><p>· Prepare reporting packages</p><p>· Assist in closing process</p><p>· Identify potential financial risks</p><p>· ROI analysis</p><p>· Compliance Management</p><p>· Ad hoc projects</p><p>· Develop and maintain financial reports in internal database</p><p>· Annual Budgets/Monthly Forecast</p>
<p>Growing manufacturer in the Wilmington Delaware area is looking to staff a Billing Specialist with billing, pricing, and invoicing experience. As the Billing Specialist you will oversee the status of accounts and balances, distribute bills/invoices, post payments, provide solutions to client inquiries, and organize financial records. The ideal candidate should have strong attention to detail, excellent organizational skills, and the ability to solve problems quickly. </p><p><br></p><p>What you get to do everyday</p><p>• Enter daily invoice transactions</p><p>• Process and reconcile payments</p><p>• Generate client invoices</p><p>• Update and maintain client accounts</p><p>• Process improvement initiatives</p><p>• Coordinate system pricing as needed</p><p>• Send delinquent communication as needed</p><p>• Resolve client inquiries</p>
<p>We are seeking a highly organized and experienced Accounting Supervisor with strong knowledge of government accounting, financial reporting, and budgeting. In this Accounting Supervisor role, the candidate will provide guidance, direction, and mentorship to the accounting team, review financial statements, revise internal reports, oversee accounts payable transactions, monitor fixed assets, perform bank reconciliations, assist with payroll accounting activities, track internal controls, and assist with the development of annual budgets and forecasting. This Accounting Supervisor must have thorough understanding of GAAP and financial accounting principles, be able to succeed in a fast-paced environment, proven leadership abilities, and possess strong analytical skills.</p><p> </p><p>Primary Responsibilities</p><p>· Review and assist with budget reports</p><p>· Analyze financial data</p><p>· Monitor profit and loss for the organization</p><p>· Assist with month end close</p><p>· Maintain a system of accounting policies and procedures</p><p>· Review financial statements, update financials as needed</p><p>· Monitor internal controls</p><p>· Assist with audit documentation</p><p>· Ensure the accuracy and timely delivery of invoices</p><p>· Recommend improvements to accounting procedures</p>
<p>Robert Half has partnered with a growing firm within the Wilmington Delaware area on their search for a multi-tasking, Billing Specialist with e-billing expertise. As the Billing Specialist, you will oversee client invoicing, assist with the collections process, handle billing inquiries, assist with calendar management, complete accounts receivable/payable transactions, perform legal research, complete account reconciliations, and prepare legal documents as needed. The ideal candidate should have strong attention to detail, excellent organizational skills, and the ability to solve problems quickly. </p><p><br></p><p>What you get to do everyday</p><p>· Data entry of billing tickets/order entry</p><p>· Enter daily invoice transactions</p><p>· Process and reconcile billing</p><p>· Send and receive FedEx packages</p><p>· Update and maintain client accounts</p><p>· Provide administrative support</p><p>· Email follow-up on client inquiries</p><p>· Assist with billing projects as needed</p>
<p>Thriving, Wilmington Delaware client is looking to add a Plant Controller with a proven cost accounting background to join their finance department. As the Plant Controller, you will monitor and report on KPIs, develop and implement revenue generating process improvement opportunities, oversee labor reporting and cost for all departments, prepare budgets, assist with the month end close process, and oversee inventory levels to ensure proper shipping and returns. This successful candidate will you will succeed by strategically planning and directing accounting operations while developing operating procedures that are consistent with internal policies and procedures. </p><p><br></p><p>Major Responsibilities</p><p>• Assist with monthly/annual budgeting & forecasting</p><p>• Create internal control guidelines</p><p>• Generate monthly financial forecasts</p><p>• Provide cost accounting analysis</p><p>• Oversee inventory for raw materials and finished goods</p><p>• Perform risk analysis</p><p>• Establish compliance with all GAAP requirements</p><p>• Prepare and present financial reports</p><p>• Assist management as needed</p><p>• Recommend process improvements</p>
<p>Robert Half is seeking an experienced <strong>Contract Manager</strong> for a dynamic <strong>contract-to-hire opportunity</strong> in Princeton, NJ, offering a hybrid work schedule (3 days onsite, 2 days remote). The ideal candidate will bring expertise in <strong>contract lifecycle management</strong>, <strong>cross-functional collaboration</strong>, and <strong>rebate/discount programs</strong> while ensuring compliance and operational excellence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>1. Manage Contract Lifecycle:</strong></p><ul><li>Assist in the drafting, negotiation, execution, and management of payer, specialty pharmacy, and GPO agreements, including rebate, discount, and data-sharing contracts.</li><li>Ensure contracts comply with organizational requirements and regulatory guidelines.</li></ul><p><strong>2. Execute Contract Operations:</strong></p><ul><li>Supervise the setup, validation, and implementation of contract terms in relevant systems.</li><li>Monitor contract performance to ensure adherence to agreed-upon terms.</li></ul><p><strong>3. Validate and Process Rebates:</strong></p><ul><li>Collaborate with Rebate Operations and Finance teams to ensure accurate rebate calculations and timely payments.</li><li>Address discrepancies and ensure compliance with rebate terms.</li></ul><p><strong>4. Foster Cross-Functional Partnerships:</strong></p><ul><li>Build strong working relationships with Legal, Finance, Pricing, Market Access, Trade, and Compliance teams to ensure effective contract alignment and execution.</li><li>Act as a key point of contact to resolve contract-related issues collaboratively.</li></ul><p><strong>5. Manage Contract Systems:</strong></p><ul><li>Utilize and maintain contract management and rebate tools (e.g., Model N, Revitas, Vistex, iContracts) to track contract performance, validation, and intake processes.</li></ul><p><br></p>
<p>We are looking for a skilled Staff Accountant to join our team in Bethlehem, Pennsylvania. As part of a dynamic manufacturing company, you will play a vital role in managing financial operations and contributing to the organization's overall success. This position offers an excellent opportunity to grow your career while working in a fast-paced and collaborative environment.</p><p><br></p><p>If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624</p><p><br></p><p>Responsibilities:</p><p>• Maintain general ledger accounts, ensuring accurate entries and timely reconciliations.</p><p>• Oversee month-end and year-end closing processes to ensure financial statements are complete and accurate.</p><p>• Prepare detailed financial reports, analyzing variances and ensuring compliance with relevant accounting standards.</p><p>• Coordinate with auditors to facilitate internal and external audits, ensuring timely and accurate financial reviews.</p><p>• Manage corporate tax filings, including sales tax and corporate tax returns.</p><p>• Review and improve financial controls and processes to enhance efficiency and accuracy.</p><p>• Support cost accounting activities and provide insights into manufacturing financial operations.</p><p>• Assist in the preparation of budgets and forecasts to support strategic business planning.</p><p>• Ensure compliance with tax regulations and accounting policies.</p><p>• Collaborate with cross-functional teams to address financial inquiries and provide actionable recommendations.</p>
<p>Robert Half is seeking a highly organized and detailed-oriented Office Manager to oversee administrative operations and maintain optimal workplace efficiency.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage day-to-day office operations to ensure a smoothly running workplace.</li><li>Coordinate communications and workflows between teams and departments.</li><li>Supervise administrative staff and provide leadership, mentoring, and performance feedback.</li><li>Maintain office supplies inventory, including ordering and organizing materials as needed.</li><li>Oversee the maintenance of office equipment and liaise with service providers.</li><li>Manage schedules, appointments, and calendars for key organizational leaders.</li><li>Assist in planning and executing office events, meetings, or training sessions.</li><li>Serve as a point of contact for internal and external stakeholders, ensuring excellent communication and customer service.</li><li>Develop and implement office policies, procedures, and protocols to streamline operations.</li></ul><p><br></p>
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
We are in search of a Customer Support Manager to join our team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer service operations, ensuring customer satisfaction, and maintaining a high-quality support team. The successful candidate will be expected to manage customer inquiries, monitor performance, and continuously improve our customer service procedures.<br><br>Responsibilities:<br><br>• Supervise the daily operations of the customer support team to ensure efficiency and customer satisfaction.<br>• Train new team members on our customer service policies and best practices.<br>• Maintain open lines of communication, acting as the escalation point for complex customer inquiries or complaints.<br>• Regularly review customer interactions for quality assurance and identify areas for improvement.<br>• Keep the team updated on changes to company products and services.<br>• Develop and maintain knowledge-based documents, such as frequently asked questions and procedure manuals.<br>• Identify and recommend improvements to our customer service procedures to senior management.<br>• Support both internal and external customers as needed.<br>• Ensure all customer inquiries and issues are resolved promptly and professionally.<br>• Monitor team performance and conduct regular quality control to minimize errors. <br><br>Note: This role requires proficiency in Salesforce Configuration and other listed skills such as Account Reconciliation, Accounts Payable (AP), Accounts Receivable (AR), Billing, Data Entry, Invoice Processing, Microsoft Excel, Oracle, QuickBooks, SAP, and Customer Service.
<p>Position description:</p><p><br></p><p> The successful candidate would join a team of 6 - 10 developers working in the customer service space to deliver new omnichannel functionality to both customers and contact center agents. There will be a blend of Twilio Azure and on-premise custom code required among a blend of different technologies. The candidate will be required to possess or learn the accompanying business logic in order to interpret requirements and deliver production-worthy APIs that will serve as the backbone of the omnichannel customer experience.</p><p><br></p><p> Daily responsibilities will include attending daily SCRUM completing user story tasks involving design data extraction transformation integration and testing. The candidate will also be required to demo their completed user stories for the business at biweekly demos.</p><p><br></p><p> The candidate will need to be skilled at dealing with requirements that may be ambiguous and be able to make progress in a fast-paced environment with little oversight.</p><p><br></p><p>General:</p><p><br></p><p> Full-stack application development experience - 5 years of experience hands-on writing code hands-on writing code must be the primary duty of most recent position</p><p><br></p><p> Strong verbal/written communication facilitation skills. Must be able to help business counterparts in finding optimal solutions and to communicate clearly with peers.</p><p><br></p><p> Assertive leadership Agile scrum experience.</p><p><br></p><p> Ability to take a requirement document work through any ambiguity and follow through to implementation</p><p><br></p><p> Strong analytical and problem-solving abilities.</p><p><br></p><p> Ability to understand complex architectures and be comfortable working with multiple teams</p><p><br></p><p> Strong work ethic and a team player</p><p><br></p><p> Ability to conduct performance analysis capacity management and troubleshoot large scale distributed systems</p><p><br></p><p> Enthusiasm toward technology willingness to learn</p><p><br></p><p>Required skills:</p><p><br></p><p> Web-services 3rd party APIs tools like Postman SoapUI Fiddler</p><p><br></p><p> .Net Core Entity Framework Core</p><p><br></p><p> WEB API RESTful services</p><p><br></p><p> CSS frameworks such as Bootstrap or Angular Material</p><p><br></p><p> JavaScript frameworks such as Angular or React</p><p><br></p><p> Serverless Azure Compute Services such as App services Azure Functions Logic Apps</p><p><br></p><p> Data infrastructure services such as Azure Event Hub Service Bus</p><p><br></p><p> Azure Storage such as Blob Storage Data Lake Store Cosmos DB Azure SQL</p><p><br></p><p> Azure DevOps Build CI/CD Pipelines</p><p><br></p><p> SQL Server must have a solid understanding of SQL tuning indexing query costs</p><p><br></p><p> Unit and Integration Testing</p><p><br></p><p> Understanding of SOLID design principles secure coding practices</p><p><br></p><p><br></p>
<p>We are looking for a dynamic Service Manager to lead and oversee the operations of our service department in Nazareth, Pennsylvania. This role is ideal for an experienced individual passionate about delivering exceptional service, managing teams, and strengthening customer relationships. As a key leader, you will ensure the department runs smoothly, efficiently, and aligns with organizational goals.</p><p><br></p><p>If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624</p><p><br></p><p>Responsibilities:</p><p>• Lead and inspire a team of service technicians and support staff, fostering a culture of collaboration and excellence.</p><p>• Manage daily operations within the service department to ensure timely and high-quality maintenance and repairs.</p><p>• Build and maintain strong customer relationships by addressing their needs and ensuring satisfaction with service delivery.</p><p>• Analyze and monitor performance metrics such as productivity, turnaround times, and profitability to drive improvements.</p><p>• Oversee scheduling, resource allocation, and workflow optimization to enhance department efficiency.</p><p>• Collaborate with sales and parts teams to deliver value-added services and drive revenue growth.</p><p>• Enforce compliance with safety protocols, company policies, and manufacturer standards.</p><p>• Identify and implement process improvements to reduce costs and elevate service capabilities.</p><p><br></p>
<p>Public Accounting Firm located in the Montgomery County area is looking to staff an Accounting Office Manager who can audit and review a high volume of tax returns while maintaining the day-to-day administrative operations. In this role, you will assist with accounting and administrative tasks in addition to: manage daily accounting activities, schedule office gatherings, oversee staff training, order office supplies, build and maintain strong customer relationships, ensure compliance with policies and procedures, and research industry development. This Accounting Office Manager must have proven knowledge of administrative practices, generally accepted accounting principles and human resources expertise</p><p><br></p><p>Major Responsibilities </p><p>· Oversee the accounts payable/receivable process</p><p>· Manage order entry transactions</p><p>· Order office supplies</p><p>· Reviewing/Auditing Tax Returns</p><p>· Assist with administrative support</p><p>· Data Management</p><p>· Maintain internal file/record keeping system</p><p>· Coordinate internal and external audits</p><p>· Spreadsheet Maintenance</p><p>· Draft email correspondence</p>
<p>Prestigious firm within the manufacturing industry seeks an AP Specialist with proven ERP expertise. The AP Specialist will be responsible for processing invoices, reconciling expenses, resolving purchase order discrepancies, maintaining the general ledger, processing credit memos, reconciling monthly financial statements, preparing checks, communicating with outside vendors as needed, and overseeing the petty cash balance. The successful candidate must have excellent Microsoft Excel skills, knowledge of best practices in accounting, strong to multi-tasking abilities, and the ability to communicate effectively with internal and external stakeholders.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Efficiently process and verify vendor invoices in ERP, ensuring control over expenses.</p><p>• Analyze invoice/expense reports and record entries to charge expenses to accounts and cost centers.</p><p>• Verify and post transactions to maintain accounting ledgers.</p><p>• Reconcile monthly statements and related transactions to verify vendor accounts.</p><p>• Disburse petty cash by recording entry and verifying documentation.</p><p>• Calculate requirements on paid invoices to report sales taxes.</p><p>• Maintain confidentiality to protect the organization's value.</p><p>• Participate in educational opportunities to update job knowledge.</p><p>• Complete assigned tasks to support GL Accounting and other tasks assigned by Controller/GL Supervisor.</p>
<p>Robert Half is seeking an experienced Interim Director of Facilities for a long-term on-site contract role in Flemington, NJ. The ideal candidate will be responsible for overseeing and managing all facets of facilities operations, ensuring quality services, fiscal responsibility, and team leadership. This is an excellent opportunity for a seasoned facilities expert to play a critical role in ensuring operational efficiency within a dynamic healthcare environment.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ol><li><strong>Fiscal Oversight</strong>:</li></ol><ul><li>Develop, implement, and monitor all departmental budgets to ensure compliance with financial goals.</li><li>Ensure prompt vendor payments and maintain sound financial practices.</li></ul><ol><li><strong>Human Resource Management</strong>:</li></ol><ul><li>Oversee hiring, scheduling, disciplinary actions, and performance evaluations for the facilities team.</li><li>Create a positive and efficient work environment for the department.</li></ul><ol><li><strong>Committee Participation</strong>:</li></ol><ul><li>Actively participate in assigned hospital committees to further departmental and organizational goals.</li></ul><ol><li><strong>Staff Monitoring and Development</strong>:</li></ol><ul><li>Monitor staff performance and coach team members to ensure delivery of excellent service and high-quality work.</li><li>Provide opportunities for continuous improvement and hardwired implementation of service enhancements.</li></ul><ol><li><strong>Supervisory Leadership</strong>:</li></ol><ul><li>Supervise multiple roles, including but not limited to Engineering, Maintenance, Grounds, Power Plant, and clerical staff.</li></ul>
We are looking for a skilled Microsoft 365 Administrator to oversee the implementation, management, and optimization of Microsoft 365 applications and solutions. Based in Easton, Pennsylvania, this role will involve ensuring seamless integration, maintaining security standards, and delivering training to staff and end-users. The ideal candidate will have hands-on experience with Azure cloud services and a strong ability to develop governance documentation while staying updated on emerging technologies.<br><br>Responsibilities:<br>• Research, recommend, and implement Microsoft 365 solutions, including applications like Teams, SharePoint, OneDrive, and PowerApps.<br>• Manage and administer Microsoft Outlook and Exchange systems to ensure optimal functionality.<br>• Create, maintain, and update governance documentation for Microsoft 365 applications.<br>• Provide technical support to employees for configuration issues and general troubleshooting across Microsoft 365 applications.<br>• Collaborate with stakeholders to enforce application compliance and ownership of site content.<br>• Partner with vendors and internal teams to test and integrate applications with Microsoft 365.<br>• Oversee security administration for Microsoft 365 in coordination with the information security team.<br>• Monitor updates and new releases for Microsoft 365, ensuring campus-wide communication about upcoming changes.<br>• Deliver training programs for staff and end-users on Microsoft 365 applications such as Teams, OneDrive, and Outlook.<br>• Provide maintenance and system support to ensure consistent application uptime and efficient performance.
