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19 results for Call Center Manager in Allentown, PA

Customer Service Representative
  • Bue Bell, PA
  • onsite
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p>We are looking for an experienced Customer Service Representative to join a team on a contract basis in Blue Bell, Pennsylvania. In this role, you will provide exceptional service to customers in the vehicle aftermarket sector, handling inquiries, processing orders, and resolving issues effectively. This position is ideal for someone who thrives in a dynamic team environment and has a passion for delivering outstanding customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries via phone and E-Mail, ensuring a detail-oriented and supportive approach.</p><p>• Process customer orders accurately using proprietary order management systems.</p><p>• Manage product returns and warranty claims in compliance with company policies.</p><p>• Address and resolve customer concerns, providing clear solutions and maintaining satisfaction.</p><p>• Collaborate with team members to ensure seamless communication and service delivery.</p><p>• Maintain detailed records of customer interactions, orders, and transactions for reporting purposes.</p><p>• Utilize call center software to track tickets and monitor customer service metrics.</p><p>• Stay informed about aftermarket vehicle parts and services to assist customers effectively.</p><p>• Participate in team meetings and contribute to process improvements.</p><p>• Adhere to all company policies and procedures, ensuring compliance with relevant regulations.</p>
  • 2025-12-11T20:08:36Z
Accounting Manager
  • Bethlehem, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • <p><strong>Accounting Manager</strong></p><p><br></p><p>A client of ours is looking for an Accounting Manager for a contract role. As the Accounting Manager you will play a key role in overseeing financial activities, ensuring accurate and timely reporting, and consolidations. This includes overseeing day-to-day accounting operations, including accounts payable, accounts receivable, and general ledger.</p><p><br></p><p><strong>Responsibilities of Accounting Manager</strong></p><ul><li>Oversee all aspects of financial accounting and reporting for the manufacturing division.</li><li>Manage the costing process, including analyzing production costs, tracking inventory valuation, and identifying opportunities for cost optimization.</li><li>Utilize the EPICOR system to extract relevant financial data, generate reports, and streamline accounting processes.</li><li>Collaborate with cross-functional teams including operations, supply chain, and engineering to understand manufacturing processes and their financial implications.</li><li>Lead month-end close processes, ensuring accuracy and timeliness of financial statements.</li><li>Develop and maintain internal controls to safeguard company assets and ensure compliance with regulatory requirements.</li><li>Support budgeting and forecasting activities for manufacturing operations, providing valuable insights and analysis.</li><li>Actively participate in continuous improvement initiatives to enhance efficiency and effectiveness within the finance function and across the organization.</li></ul><p><br></p>
  • 2025-12-08T16:14:10Z
Construction Operations Manager
  • Wilmington, DE
  • onsite
  • Permanent
  • 70000.00 - 90000.00 USD / Yearly
  • <p>Client within the construction industry seeks a Construction Project Accountant with proven experience handling project billing, subcontractor payments and job costing. This role will be responsible for generating project schedules, processing contractor billings, reviewing supplier invoices, maintaining supplier documentation, investigating project variances, assisting with change orders, preparing financial reports, analyzing project profitability, providing billing structures, and review project expenses. This Construction Operations Manager must have strong knowledge of construction-related accounting software, solid communication skills, and excellent time management abilities. </p><p><br></p><p>How you will make an impact</p><p>·      Bid, implement, and negotiate annual maintenance contracts</p><p>·      Review and execute blueprints</p><p>·      Create and monitor project accounts</p><p>·      Coordinate with general contractors</p><p>·      Verify project budgets</p><p>·      Provide profit analysis reports to management</p><p>·      Compile monthly project reconciliations</p><p>·      Maintain documentation for compliance</p><p>·      Project Analysis</p><p>·      Ensure compliance with local and state codes</p><p>·      Ad hoc projects as requested</p>
  • 2025-12-29T20:48:37Z
Business Analyst
  • Piscataway, NJ
  • remote
  • Temporary
  • 61.75 - 71.50 USD / Hourly
  • We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
  • 2026-01-02T16:33:40Z
Front Desk Coordinator
  • Princeton, NJ
  • onsite
  • Temporary
  • 21.00 - 22.00 USD / Hourly
  • <p>We are looking for a PART TIME (20 hours a week) Administrative Coordinator to join our team in Princeton, New Jersey. In this role, you will serve as the first point of contact for visitors and staff, ensuring a welcoming and efficient front desk experience. This is a contract position ideal for individuals with strong organizational abilities and excellent communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Answer and direct incoming phone calls promptly and accurately.</p><p>• Schedule appointments and coordinate meeting room usage as needed.</p><p>• Handle basic administrative tasks, such as filing, data entry, and correspondence.</p><p>• Manage incoming and outgoing mail and deliveries.</p><p>• Provide support to staff by addressing inquiries and facilitating communication.</p><p>• Ensure compliance with company policies and procedures in front desk operations.</p><p>• Assist with special projects and tasks as assigned by management.</p>
  • 2025-12-31T15:48:52Z
Part Time Administrative Assistant
  • Bethlehem, PA
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 20.00 USD / Hourly
  • <p>Robert Half is seeking a motivated and detail-oriented Part-Time Administrative Assistant to join a local team. In this role, you will support day-to-day office operations and play a key part in maintaining a productive and organized work environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide general administrative support, including managing phone calls, emails, and scheduling appointments</li><li>Prepare and edit correspondence, reports, and other documents</li><li>Organize and maintain paper and electronic filing systems</li><li>Assist with data entry, records management, and document preparation</li><li>Coordinate meetings and events as needed</li><li>Support other office staff and complete additional clerical tasks as assigned</li></ul>
  • 2026-01-02T08:03:58Z
Sr. Financial Analyst
  • Wilmington Nt, DE
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Our client is a growing manufacturer that is hiring a Senior Financial Analyst on a direct hire basis. The Senior Financial Analyst should have exceptional technology skills including but not limited to, Microsoft Excel/Access, and JD Edwards. In this Senior Financial Analyst role, you will analyze and report on past performance, industry trends, KPI’s, pricing and other key financial and operational data in order to advise management on the allocation of resources to best accomplish corporate goals. This is a high visibility role with opportunity for career and professional growth within the organization.</p><p> </p><p>Major Responsibilities</p><p>·      Analysis of financial and operations processes</p><p>·      Prepare reporting packages</p><p>·      Assist in closing process</p><p>·      Identify potential financial risks</p><p>·      ROI analysis</p><p>·      Compliance Management</p><p>·      Ad hoc projects</p><p>·      Develop and maintain financial reports in internal database</p><p>·      Annual Budgets/Monthly Forecast</p>
  • 2025-12-15T21:28:45Z
Billing Specialist
  • Wilmington Nt, DE
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Growing manufacturer in the Wilmington Delaware area is looking to staff a Billing Specialist with billing, pricing, and invoicing experience. As the Billing Specialist you will oversee the status of accounts and balances, distribute bills/invoices, post payments, provide solutions to client inquiries, and organize financial records. The ideal candidate should have strong attention to detail, excellent organizational skills, and the ability to solve problems quickly. </p><p><br></p><p>What you get to do everyday</p><p>• Enter daily invoice transactions</p><p>• Process and reconcile payments</p><p>• Generate client invoices</p><p>• Update and maintain client accounts</p><p>• Process improvement initiatives</p><p>• Coordinate system pricing as needed</p><p>• Send delinquent communication as needed</p><p>• Resolve client inquiries</p>
  • 2025-12-15T21:28:45Z
Accounting Supervisor
  • Wilmington, DE
  • onsite
  • Permanent
  • 125000.00 - 137000.00 USD / Yearly
  • <p>We are seeking a highly organized and experienced Accounting Supervisor with strong knowledge of government accounting, financial reporting, and budgeting. In this Accounting Supervisor role, the candidate will provide guidance, direction, and mentorship to the accounting team, review financial statements, revise internal reports, oversee accounts payable transactions, monitor fixed assets, perform bank reconciliations, assist with payroll accounting activities, track internal controls, and assist with the development of annual budgets and forecasting. This Accounting Supervisor must have thorough understanding of GAAP and financial accounting principles, be able to succeed in a fast-paced environment, proven leadership abilities, and possess strong analytical skills.</p><p> </p><p>Primary Responsibilities</p><p>·      Review and assist with budget reports</p><p>·      Analyze financial data</p><p>·      Monitor profit and loss for the organization</p><p>·      Assist with month end close</p><p>·      Maintain a system of accounting policies and procedures</p><p>·      Review financial statements, update financials as needed</p><p>·      Monitor internal controls</p><p>·      Assist with audit documentation</p><p>·      Ensure the accuracy and timely delivery of invoices</p><p>·      Recommend improvements to accounting procedures</p>
  • 2025-12-29T20:08:41Z
Billing Specialist
  • Wilmington, DE
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Robert Half has partnered with a growing firm within the Wilmington Delaware area on their search for a multi-tasking, Billing Specialist with e-billing expertise. As the Billing Specialist, you will oversee client invoicing, assist with the collections process, handle billing inquiries, assist with calendar management, complete accounts receivable/payable transactions, perform legal research, complete account reconciliations, and prepare legal documents as needed. The ideal candidate should have strong attention to detail, excellent organizational skills, and the ability to solve problems quickly. </p><p><br></p><p>What you get to do everyday</p><p>·      Data entry of billing tickets/order entry</p><p>·      Enter daily invoice transactions</p><p>·      Process and reconcile billing</p><p>·      Send and receive FedEx packages</p><p>·      Update and maintain client accounts</p><p>·      Provide administrative support</p><p>·      Email follow-up on client inquiries</p><p>·      Assist with billing projects as needed</p>
  • 2025-12-15T21:28:45Z
Plant Controller
  • Wilmington Nt, DE
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Thriving, Wilmington Delaware client is looking to add a Plant Controller with a proven cost accounting background to join their finance department. As the Plant Controller, you will monitor and report on KPIs, develop and implement revenue generating process improvement opportunities, oversee labor reporting and cost for all departments, prepare budgets, assist with the month end close process, and oversee inventory levels to ensure proper shipping and returns. This successful candidate will you will succeed by strategically planning and directing accounting operations while developing operating procedures that are consistent with internal policies and procedures. </p><p><br></p><p>Major Responsibilities</p><p>• Assist with monthly/annual budgeting & forecasting</p><p>• Create internal control guidelines</p><p>• Generate monthly financial forecasts</p><p>• Provide cost accounting analysis</p><p>• Oversee inventory for raw materials and finished goods</p><p>• Perform risk analysis</p><p>• Establish compliance with all GAAP requirements</p><p>• Prepare and present financial reports</p><p>• Assist management as needed</p><p>• Recommend process improvements</p>
  • 2025-12-15T21:28:45Z
Customer Support Manager
  • Upper Chichester, PA
  • onsite
  • Permanent
  • 50000.00 - 60000.00 USD / Yearly
  • We are in search of a Customer Support Manager to join our team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer service operations, ensuring customer satisfaction, and maintaining a high-quality support team. The successful candidate will be expected to manage customer inquiries, monitor performance, and continuously improve our customer service procedures.<br><br>Responsibilities:<br><br>• Supervise the daily operations of the customer support team to ensure efficiency and customer satisfaction.<br>• Train new team members on our customer service policies and best practices.<br>• Maintain open lines of communication, acting as the escalation point for complex customer inquiries or complaints.<br>• Regularly review customer interactions for quality assurance and identify areas for improvement.<br>• Keep the team updated on changes to company products and services.<br>• Develop and maintain knowledge-based documents, such as frequently asked questions and procedure manuals.<br>• Identify and recommend improvements to our customer service procedures to senior management.<br>• Support both internal and external customers as needed.<br>• Ensure all customer inquiries and issues are resolved promptly and professionally.<br>• Monitor team performance and conduct regular quality control to minimize errors. <br><br>Note: This role requires proficiency in Salesforce Configuration and other listed skills such as Account Reconciliation, Accounts Payable (AP), Accounts Receivable (AR), Billing, Data Entry, Invoice Processing, Microsoft Excel, Oracle, QuickBooks, SAP, and Customer Service.
  • 2025-12-29T14:39:07Z
Project Estimator
  • Bethlehem, PA
  • onsite
  • Permanent
  • 110000.00 - 120000.00 USD / Yearly
  • <p>We are looking for a dedicated Project Estimator to join our team in Bethlehem, Pennsylvania. In this role, you will be responsible for creating precise cost estimates that are integral to project planning and execution. Working closely with cross-functional teams, you will evaluate project scopes, materials, labor, and timelines to ensure efficient and profitable outcomes. This role will be part of the companies Fireproofing Division.</p><p><br></p><p>If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624</p><p><br></p><p>Responsibilities:</p><p>• Develop comprehensive cost estimates based on project specifications, designs, and documentation.</p><p>• Analyze bid documents to identify risks, opportunities, and areas for potential cost optimization.</p><p>• Communicate with suppliers and subcontractors to gather and assess quotes for services and materials.</p><p>• Collaborate with project managers, engineers, and operations teams to validate assumptions and project scope.</p><p>• Update and maintain cost databases, historical records, and project metrics to enhance accuracy in future estimates.</p><p>• Assist in the preparation and submission of proposals and bids for new projects.</p><p>• Participate in post-bid reviews and meetings to ensure smooth transition from estimating to project execution.</p>
  • 2025-12-30T15:23:38Z
Help Desk Analyst
  • Princeton, NJ
  • onsite
  • Permanent
  • 55000.00 - 60000.00 USD / Yearly
  • We are looking for a dedicated Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will provide essential technical support to ensure smooth operations and assist users with their IT needs. This is a great opportunity to work in a collaborative environment while gaining hands-on experience with diverse technologies.<br><br>Responsibilities:<br>• Diagnose and troubleshoot hardware, software, and network-related issues to ensure prompt resolution.<br>• Escalate complex technical problems to higher-level support teams or system administrators when necessary.<br>• Configure and set up workstations, printers, and mobile devices for end-users.<br>• Manage user accounts, permissions, and access using tools such as Active Directory and Microsoft 365.<br>• Maintain detailed documentation of issues, solutions, and updates within the ticketing system.<br>• Assist with the inventory management of IT equipment and participate in system updates and rollouts.<br>• Provide exceptional customer service and communicate effectively with users to address their technical concerns.
  • 2025-12-18T19:50:12Z
Office Manager
  • Nazareth, PA
  • onsite
  • Temporary
  • 19.00 - 23.00 USD / Hourly
  • <p>Are you an experienced leader in office administration? Robert Half is working with a respected local organization to find an Office Manager to oversee daily operations, improve processes, and support a dynamic administrative team.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and supervise administrative and clerical staff, providing training, mentorship, and performance feedback.</li><li>Oversee office workflows to maintain efficiency, including managing calendars, supply inventories, and vendor relationships.</li><li>Implement and refine office policies and procedures, ensuring compliance with company standards.</li><li>Serve as the point of contact between management, staff, and external partners.</li><li>Track department budgets, process invoices, and assist with payroll or HR functions as needed.</li><li>Coordinate company events, meetings, and office projects.</li><li>Support onboarding for new staff and maintain employee records.</li></ul>
  • 2025-12-26T16:58:38Z
Accounting Office Manager
  • Royersford, PA
  • onsite
  • Permanent
  • 75000.00 - 90000.00 USD / Yearly
  • <p>Public Accounting Firm located in the Montgomery County area is looking to staff an Accounting Office Manager who can audit and review a high volume of tax returns while maintaining the day-to-day administrative operations. In this role, you will assist with accounting and administrative tasks in addition to: manage daily accounting activities, schedule office gatherings, oversee staff training, order office supplies, build and maintain strong customer relationships, ensure compliance with policies and procedures, and research industry development. This Accounting Office Manager must have proven knowledge of administrative practices, generally accepted accounting principles and human resources expertise</p><p><br></p><p>Major Responsibilities </p><p>·      Oversee the accounts payable/receivable process</p><p>·      Manage order entry transactions</p><p>·      Order office supplies</p><p>·      Reviewing/Auditing Tax Returns</p><p>·      Assist with administrative support</p><p>·      Data Management</p><p>·      Maintain internal file/record keeping system</p><p>·      Coordinate internal and external audits</p><p>·      Spreadsheet Maintenance</p><p>·      Draft email correspondence</p>
  • 2025-12-29T20:38:37Z
Office Manager
  • Wilkes Barre, PA
  • onsite
  • Contract / Temporary to Hire
  • 22.00 - 26.00 USD / Hourly
  • <p>We’re seeking an experienced Office Manager to lead daily operational activities, ensure workplace efficiency, and drive process improvements for our fast-paced organization. You’ll oversee facilities, administrative teams, vendor relationships, and help foster a collaborative, productive environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Supervise administrative staff and provide mentorship and training.</li><li>Develop and implement office policies, procedures, and best practices.</li><li>Manage office supply inventory, vendor contracts, and facilities maintenance.</li><li>Coordinate company events, meetings, and executive travel.</li><li>Partner with HR and IT on onboarding/offboarding, workspace planning, and digital tools.</li><li>Continuously identify opportunities for workflow improvements and cost savings.</li></ul>
  • 2026-01-02T16:26:46Z
Facilities Coordinator 1
  • Allentown, PA
  • remote
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • We are looking for a Facilities Coordinator to oversee day-to-day operations at our site in Allentown, Pennsylvania. This contract position requires a proactive individual to ensure the facility is well-maintained, functional, and meets operational standards. While the pace is relatively slow, the role involves regular inspections, administrative support, and coordination with external vendors and stakeholders.<br><br>Responsibilities:<br>• Conduct regular walkthroughs of the facility, inspecting two floors multiple times daily to ensure functionality and safety.<br>• Submit and delegate work orders for maintenance and repairs, ensuring timely completion.<br>• Monitor lighting, furniture availability, and overall facility conditions to maintain a productive workspace.<br>• Perform administrative tasks to support other locations as needed.<br>• Coordinate with vendors and contractors to ensure compliance with standards and proper service delivery.<br>• Assist in running background checks and ensuring all processes comply with company policies.<br>• Maintain accurate records and reports using internal systems and tools.<br>• Support disaster recovery and business continuity plans by implementing and monitoring established procedures.<br>• Conduct audits and assessments to ensure compliance with safety and operational guidelines.<br>• Collaborate with management and stakeholders to address any facility-related concerns promptly.
  • 2026-01-02T16:26:46Z
Office Manager
  • Piscataway, NJ
  • onsite
  • Permanent
  • 80000.00 - 90000.00 USD / Yearly
  • <p>Robert Half is looking for a dedicated Office Manager to oversee administrative operations, benefits administration, and employee relations within our organization in South Plainfield, New Jersey. This role requires someone with strong attention to detail, <strong>capable of managing payroll, employee onboarding, and office activities while ensuring compliance with company policies</strong>. The ideal candidate will have a solid background in Office Management and Human Resources and a passion for improving operational efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Manage onboarding and offboarding processes for employees, ensuring a seamless transition.</p><p>• Develop and update employee handbooks and company policies to align with organizational standards.</p><p>• Administer employee benefits programs, maintaining accuracy and compliance.</p><p>• Support payroll processes by entering hours and coordinating with accounting for final approvals.</p><p>• Handle expense reporting and maintain accurate records for financial accountability.</p><p>• Implement technology solutions to streamline office operations and improve efficiency.</p><p>• Oversee inventory management to ensure availability of necessary supplies.</p><p>• Supervise and support a team of 10 office staff, fostering a collaborative environment.</p><p>• Lead recruiting and interviewing efforts to attract top talent.</p><p>• Ensure compliance with all applicable human resources regulations and standards.</p>
  • 2025-12-12T00:18:37Z