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2332 results for Yuh jobs

Administrative Support Specialist
  • San Mateo, CA
  • remote
  • Temporary / Contract
  • 24.00 - 28.00 USD / Hourly
  • <p><strong>Contract Opportunity Through Robert Half</strong></p><p><strong>Make a Meaningful Impact Behind the Scenes</strong></p><p><br></p><p>Looking for an administrative role where your organization, professionalism, and people skills truly matter?</p><p><br></p><p>Robert Half is partnering with a respected organization seeking an Administrative Support Specialist to help keep day-to-day operations running smoothly during a busy season. This role is perfect for someone who enjoys variety in their day, thrives in a fast-paced environment, and takes pride in creating a welcoming, organized experience for clients and visitors. While this opportunity is based within a funeral services organization, the role itself is centered on customer service, office administration, communication, and operational support. You'll be the person helping ensure important details don't get missed, visitors feel supported, and the office stays organized during times when professionalism and compassion matter most.</p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li>Serve as a primary point of contact for visitors, clients, vendors, and team members</li><li>Manage 20-30 daily phone calls and email inquiries</li><li>Schedule, coordinate, and track administrative activities</li><li>Scan, organize, and maintain confidential files and documentation</li><li>Support office projects and operational initiatives</li><li>Coordinate with vendors and internal departments to keep operations running efficiently</li><li>Maintain accurate records and databases</li><li>Provide exceptional customer service in a professional office environment</li></ul>
  • 2026-11-11T22:14:03Z
Accounts Receivable Clerk
  • Rossville, GA
  • onsite
  • Permanent / Full Time
  • 46000.00 - 50000.00 USD / Yearly
  • <p>This search is being conducted by Steve Spinello.</p><p><br></p><p><strong>Launch Your Accounting Career: Accounts Receivable Clerk Opportunity</strong></p><p>Ready to step into a finance role where your work truly matters? We’re hiring an <strong>Accounts Receivable Clerk</strong> for a growing team seeking someone organized, detail-driven, and eager to build a long-term career in accounting and finance.</p><p>If you enjoy solving problems, keeping things accurate, and making sure nothing slips through the cracks, this could be a great next step.</p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Process and post customer payments received via check, ACH, wire, and credit card</li><li>Prepare and issue invoices and billing statements according to schedule</li><li>Monitor outstanding receivables and follow up to ensure timely payment</li><li>Research and resolve payment discrepancies, customer questions, and invoice disputes</li><li>Reconcile the accounts receivable ledger to ensure all payments are accounted for and correctly posted</li><li>Generate aging reports and provide updates on collections status</li><li>Assist with month-end close and reporting related to accounts receivable</li><li>Partner with sales, customer service, and accounting teams to resolve issues and improve processes</li><li>Support special projects and additional reporting requests as needed</li></ul><p><strong>What We’re Looking For:</strong></p><ul><li>2+ years of accounts receivable or general accounting experience</li><li>High school diploma required; Associate’s degree in Accounting or related field preferred</li><li>Proficiency in Microsoft Excel and accounting software</li><li>Strong attention to detail and excellent organizational skills</li><li>Effective written and verbal communication</li><li>Ability to multitask, meet deadlines, and work independently</li></ul><p><strong>Why This Role Stands Out:</strong></p><ul><li>Great opportunity for an early-career accounting professional looking to grow</li><li>Hands-on experience with billing, collections, reconciliations, and month-end close</li><li>Collaborative team environment with room to develop your skills</li><li>A chance to build a strong foundation in accounting while making a real impact</li></ul><p>If you’ve been looking for a role that gives you solid accounting experience and a path for growth, let’s connect.</p>
  • 2026-11-09T20:48:44Z
Sr. Financial Analyst
  • Mclean, VA
  • onsite
  • Permanent / Full Time
  • 90000.00 - 105000.00 USD / Yearly
  • <p><strong>Senior Financial Analyst |Tysons Corner | Hybrid | $90-105K</strong></p><p>A mission-driven education organization is seeking a <strong>Senior Financial Analyst</strong> to support one of its divisions. This is a high-impact role for a finance professional who enjoys partnering with leadership, turning data into strategy, and helping drive growth in a dynamic, expanding business.</p><p>This position will serve as a key partner across leadership, operations, accounting, and finance, delivering insights that support <strong>financial planning, budgeting, forecasting, resource allocation, operational performance, and growth initiatives</strong>. The ideal candidate brings strong analytical and modeling skills, business acumen, and the ability to translate complex data into clear, actionable recommendations.</p><p><strong>What You’ll Do</strong></p><ul><li>Partner cross-functionally to gather information, deliver insights, and provide strategic recommendations tied to business performance goals</li><li>Build financial models and sensitivity analyses to forecast revenue, expenses, and profitability across various scenarios and growth opportunities</li><li>Prepare presentations and materials for executive leadership to communicate business strategy and financial performance</li><li>Lead monthly rolling forecasts, quarterly outlooks, and the annual budgeting process</li><li>Analyze variances, communicate key drivers, and help improve forecasting accuracy and processes</li><li>Identify and implement opportunities to improve efficiency, scalability, and accuracy, including AI-driven solutions</li></ul><p>If you’re a strategic finance professional looking for a role where your analysis can directly influence growth and operational decisions, this is an excellent opportunity to make an impact.</p>
  • 2026-11-02T15:28:42Z
Bookkeeper
  • Albany, NY
  • onsite
  • Temporary / Contract
  • 25.00 - 30.00 USD / Hourly
  • <p>Are you looking for an opportunity to grow your accounting career while working alongside an experienced and supportive leadership team? Our client, a well-established multi-location educational organization in Albany, is seeking a detail-oriented <strong>Bookkeeper / Accounting Specialist</strong> to support day-to-day accounting operations and contribute to the overall success of the finance department.</p><p>This position offers hands-on exposure to a variety of accounting functions, including accounts payable, accounts receivable, reconciliations, purchasing, financial reporting support, and month-end processes. You'll work closely with accounting leadership and gain experience across the full accounting cycle, making this an excellent opportunity for someone looking to expand their accounting knowledge and take the next step in their career.</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Process accounts payable, including invoice review, coding, and vendor payment support</li><li>Record and reconcile student and customer payments while maintaining accurate accounts receivable records</li><li>Prepare journal entries and assist with month-end close activities</li><li>Perform bank reconciliations and balance sheet account reconciliations</li><li>Investigate discrepancies, analyze account activity, and help resolve variances</li><li>Create and maintain purchase orders and purchasing documentation</li><li>Assist with financial reporting, audit preparation, and tax-related support</li><li>Support process improvements and special projects as needed</li><li>Maintain accurate financial records while ensuring a high level of attention to detail</li></ul><p><strong>Don't Let the Wish List Intimidate You!</strong></p><p>We know this position touches many areas of accounting, but don't let the full list of responsibilities discourage you from applying. If you have a strong accounting foundation and experience with the essentials, including AP, AR, purchasing, reconciliations, journal entries, and Excel, we'd love to talk with you.</p><p>We're open to considering strong Accounting Specialists, Accounting Assistants, Bookkeepers, and junior Staff Accountants who bring the right foundation, attention to detail, and willingness to learn. The ideal candidate doesn't need to have done everything listed above. If you can step in and successfully support the core accounting functions while continuing to learn and grow, we want to hear from you!</p><p><br></p><p><strong>Why You'll Love This Opportunity</strong></p><ul><li>Work directly with experienced accounting leadership</li><li>Gain exposure to the full accounting cycle</li><li>Opportunity to build your accounting skills and take on additional responsibilities over time</li><li>Stable and collaborative work environment</li><li>Diverse responsibilities across AP, AR, purchasing, reconciliations, and financial reporting</li><li>Opportunity to grow into a higher-level accounting role</li><li>Long-term contract-to-hire potential with excellent benefits upon hire</li></ul><p>If you're looking for an opportunity where you can make an immediate impact, learn from experienced accounting professionals, and continue building your career, we'd love to hear from you!</p><p><br></p><p><em>Please contact Mary Christman at 518-462-1430. I look forward to speaking with you!</em></p>
  • 2026-10-30T17:33:45Z
Tax Staff - Corporate
  • Chicago, IL
  • onsite
  • Permanent / Full Time
  • 90000.00 - 100000.00 USD / Yearly
  • <p><em>The salary range for this position is $90,000-$100,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Tax Staff Accountant position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1)          The pay rates are above what their top competitors pay their employees</p><p>2)          They have higher bonus structures</p><p>3)          There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4)          The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5)          And more…</p><p><br></p><p><strong>Summary </strong> </p><p><em> </em>The Tax Staff Accountant is a key member of a group of talented Accounting and Tax professionals. This position supports daily tax operations, including the analysis and review of federal, state, and local compliance on a monthly, quarterly, and annual basis.</p><p><br></p><p><strong>Responsibilities </strong></p><ul><li>Reviews and analyzes partner compensation and tax compliance items on a monthly and quarterly basis. Provides initial level of commentary to leaders of the Accounting team.</li><li>Reconciles compensation and tax general ledger account balances on a monthly and quarterly basis to ensure completeness and accuracy.</li><li>Assists with year-end tax file preparation, partner final distribution computations, and audit requests, as required.</li><li>Assist with periodic capital contributions, returns, reconciliations, bank loan requests, and other communications associated with partner capital account maintenance. Additionally includes assisting with verification of employment and/or income requests.</li><li>Assists with various tax requirements, including ad hoc research projects, sales and use tax filings, personal property tax filings, business tax filings, and other state compliance filings.</li><li>Performs other duties as assigned.</li></ul><p><strong> </strong></p><p><strong>Sell on job</strong>: Diversity and inclusion, amazing benefits, 37.5 hour work week, great team environment, lots of promotion from within, defined growth path with a 3 year window for mobility (3 up or out), profit sharing and benefits from day 1, family oriented feel to it, 6% profit sharing on top of bonus and salary</p><p> </p>
  • 2026-11-12T16:23:41Z
Staff Accountant
  • Chicago, IL
  • onsite
  • Permanent / Full Time
  • 75000.00 - 80000.00 USD / Yearly
  • <p><em>The salary range for this position is up to $75,000- $80,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong>Job description </strong></p><p>The <strong>Staff Accountant</strong> will be an integral part of the team that offers a wide variety of experiences and plenty of opportunities for professional growth and exposure to upper management. The Staff Accountant’s primary responsibilities will be month-end close, reconciliations, journal entries, accruals, financial statement preparation, and financial reporting. Also, working under the direction of the Asst Controller, the Staff Accountant will support the preparation of agency documents for pooling purposes.</p><p><br></p><ul><li>Responsible for the preparation of timely and accurate monthly financial statements and supporting schedules</li><li>Responsible for preparation and timely input of daily journal entries</li><li>Perform month-end close duties including assigned balance sheet reconciliations</li><li>Assist with third-party audit requests, preparation of year-end audit schedules, and footnote preparation</li><li>Assist in documentation of policies and procedures while identifying and driving improvement opportunities. Ability to act and operate independently with minimal daily direction to accomplish objectives</li><li>Ability to meet communicated schedules and deadlines</li><li>Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance, creativity, problem-solving, and results</li></ul><p><br></p>
  • 2026-10-27T20:48:44Z
SEC Reporting Manager
  • Chicago, IL
  • onsite
  • Permanent / Full Time
  • 145000.00 - 150000.00 USD / Yearly
  • <p><em>The salary range for this position is $145,000-$150,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new SEC Reporting Manager. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1)         The pay rates are above what their top competitors pay their employees</p><p>2)         They have higher bonus structures</p><p>3)         There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4)         The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5)         And more…</p><p><br></p><p><strong>Job Description:</strong></p><p>- Supervise key aspects of the SEC and FERC reporting process, including drafting disclosures, processing changes, ensuring accuracy and consistency throughout the document, maintaining quarterly list of disclosure items and coordinating with the printer.</p><p>- Interact with Business Units, Controller's Group, Investor Relations, Treasury, internal and external legal counsel, and the internal and external auditors to accomplish goals and ensure efficiency and effectiveness of information exchange.</p><p>- Research and appropriately apply new accounting pronouncements; benchmark SEC filings from other companies.</p><p>- Complete key financial and disclosure controls to ensure a strong control environment.</p><p>- Assist as appropriate in the supervision of staff accountants, including the review of information prepared to ensure completion of tie-out binders, checklists, etc.</p>
  • 2026-10-23T15:34:03Z
Vice President and Controller
  • Chicago, IL
  • onsite
  • Permanent / Full Time
  • 120000.00 - 125000.00 USD / Yearly
  • <p><em>The salary range for this position is $120,000-$125,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>As a member of executive management team, promote the credit union’s image and the achievement of the credit union’s strategic goals and objectives.</li><li>Serve as the chief accountant for the credit union, responsible for the timely and accurate:</li><li>Preparation of monthly financial statements and supporting reports;</li><li>Preparation and filing of the credit union’s quarterly Call Report;</li><li>Maintenance and daily reconciliation of the credit union’s general ledger;</li><li>Preparation and submission of payroll, payroll tax returns, and related reports to employee benefits providers.</li><li>Completion of the credit union’s annual financial statement audit.</li><li>Manage and supervise the accounting and back office operations staff of four.</li><li>Provide the CEO and Board of Directors with accurate, timely, and relevant reports and data analysis that support their decision making process and the monitoring of the credit union’s activities such as asset liability management; budgeting; profitability; credit and liquidity monitoring; and regulatory compliance.</li><li>Ensure compliance with applicable laws and regulations, including BSA. </li><li>Serve as the primary liaison with regulators during their periodic examinations.</li><li>Ensure timely and accurate processing of all members payments including ACH, debit/ATM, share draft, wires, credit card, and shared branching.</li><li>Underwrite consumer and real estate loan applications.</li><li>Maintain, manage, and improve the credit union’s data systems.</li><li>Manage key vendor relationships and the processing of accounts payable.</li><li>Work with and maintain relationships with the credit union’s key stakeholders.</li></ul><p> </p>
  • 2026-10-23T16:18:45Z
Sr. Accountant
  • Dulles, VA
  • onsite
  • Permanent / Full Time
  • 90000.00 - 100000.00 USD / Yearly
  • <p><strong>Senior Accountant | Dulles, VA | On-site</strong></p><p>Are you a motivated accounting professional looking to further your career in a dynamic, collaborative environment with international operations? We are seeking a detail-oriented Senior Accountant to play a hands-on role in full-cycle GL accounting, financial reporting, analysis, and special projects. This is an excellent opportunity to gain visibility with senior finance leadership while contributing to critical accounting processes and organizational goals for a dynamic organization that is a world leader in their field and has more than doubled their revenue over the last decade.</p><p><strong>Key Responsibilities:</strong></p><p><strong>General Ledger & Month-End Close</strong></p><ul><li>Support the month-end closing process by reconciling assigned accounts and preparing/posting journal entries.</li><li>Complete bank and other account reconciliations accurately and on schedule.</li></ul><p><strong>Financial Reporting & Analysis</strong></p><ul><li>Assist the Senior Controller and Controller in preparing monthly financial statements.</li><li>Provide revenue and expense analysis for month-end and ad hoc reporting needs.</li><li>Support the team during year-end audits and the annual budget process.</li><li>Participate in other financial analysis initiatives as assigned.</li></ul><p><strong>Cross-Departmental Collaboration & Support</strong></p><ul><li>Prepare schedules, research accounting issues, and work daily with Staff Accountants, Accounts Payable, Controllers, and accounting systems staff.</li><li>Back up team members as needed and assist in the training of new employees.</li><li>Take initiative on special projects and demonstrate a strong team-oriented mindset.</li></ul><p><strong>Why Apply?</strong></p><ul><li>You'll have direct access to senior finance leaders, with opportunities for mentorship, growth, and significant impact.</li><li>The environment is supportive, team-driven, and designed for those who thrive with autonomy, accountability, and proactively look for opportunities to improve.</li><li>You will play an integral role in a fast-paced finance team, expanding your technical skills and business acumen.</li></ul><p>If you are ready to take the next step in your accounting career and make meaningful contributions while growing professionally, we invite you to apply today!</p>
  • 2026-10-14T15:23:45Z
Sr. Accountant
  • Syracuse, NY
  • onsite
  • Permanent / Full Time
  • 70000.00 - 70000.01 USD / Yearly
  • Robert Half is seeking a Staff Accountant to join our client, a dynamic and growing company in the manufacturing industry located in Syracuse, NY. This is a permanent position offering competitive starting compensation between $60,000 and $65,000 annually, based on experience and qualifications. Key Responsibilities: Perform account analysis to ensure accuracy and completeness of financial data. Complete account reconciliations with attention to detail and resolve any discrepancies. Assist with month-end close procedures, including preparation of journal entries and financial reporting. Review and maintain the general ledger, ensuring compliance with industry best practices and accounting standards. Support internal audits and provide documentation as needed. Contribute to process improvements and streamline accounting functions for greater efficiency. Requirements: Bachelor’s degree in Accounting, Finance, or related field. Minimum of 2–3 years of accounting experience, preferably in the manufacturing industry. Proven experience with account analysis, account reconciliation, and month-end close processes (required). Strong understanding of Generally Accepted Accounting Principles (GAAP). Proficient in accounting software and Microsoft Excel (pivot tables and formulas knowledge is preferred). Excellent problem-solving and analytical skills. Strong attention to detail, organizational skills, and ability to work both independently and collaboratively in a team setting. What We Offer: Competitive starting salary within the range of $60,000–$65,000 per year. A chance to work with an innovative company in the manufacturing sector. Access to resources and training to support your long-term career development. Comprehensive benefits package provided by the client including health, dental, and vision coverage (details available upon request).
  • 2026-10-26T19:58:48Z
Real Estate Attorney
  • Maple Grove, MN
  • onsite
  • Permanent / Full Time
  • 120000.00 - 160000.00 USD / Yearly
  • <p>RHL is partnering with a well‑established law firm located in a northwest Twin Cities suburb - offering the advantages of a collaborative, close‑knit firm environment without the congestion, parking challenges, or commute associated with downtown practice. With more than four decades of service, our <strong>Real Estate and Banking </strong>practice group provides sophisticated counsel to a wide range of clients. We are seeking a highly skilled <strong>Associate Attorney</strong> who is committed to delivering exceptional legal solutions and contributing to the continued growth of our practice.</p><p> </p><p>Our client is a collaborative firm that values professional autonomy, rewards individual performance, and fosters a family‑friendly environment with strong community ties. Our attorneys enjoy meaningful responsibility, long‑term client relationships, and the ability to build a practice with true independence and support.</p><p> </p><p>Here, your work directly impacts both the firm’s growth and your own professional success. This role is ideal for an attorney seeking substantive, engaging work, the opportunity to grow a book of business, and a compensation structure that rewards productivity and initiative.</p><p> </p><p><strong>Why You’ll Love This Position:</strong></p><ul><li><strong>Close-Knit Team Environment:</strong> As part of our small litigation team, you’ll play an active and integral role in the success of the firm. Your contributions will matter from day one!</li><li><strong>Low Billable Hour Expectation:</strong> <u>1,200 hours,</u> intentionally set to promote a genuine work-life balance while still allowing attorneys to build and grow your practice. We believe strong client relationships and personal sustainability go hand in hand. </li><li><strong>Mentorship and Growth:</strong> Work alongside experienced attorneys dedicated to your professional development. This is a tremendous opportunity for mentorship and long-term career growth.</li></ul><p><strong>As an Associate Attorney in the Real Estate and Banking practice group, you will be expected to:</strong></p><ul><li>Draft and negotiate a variety of commercial real estate agreements, including purchase and sale agreements, commercial leases and lease amendments, conveyance documents, and mortgage loan documents.</li><li>Lead real estate due diligence efforts, including intricate title and survey review and analysis.</li><li>Experience with leasing, financing, and Phase I environmental review is beneficial.</li><li>Provide strategic counsel to banking clients on credit facilities and compliance.</li><li>Manage the full lifecycle of real estate and finance closings.</li></ul><p><strong>Primary Areas of Practice</strong></p><ul><li><strong>Commercial Real Estate:</strong> Leading complex acquisitions, dispositions, leasing, and development.</li><li><strong>Banking Law:</strong> Representing financial institutions in commercial lending, workouts, secured transactions, and foreclosures.</li><li><strong>Residential Real Estate:</strong> Overseeing high-level property transfers and title work.</li></ul><p><br></p>
  • 2026-11-06T14:48:43Z
Senior Accounting Manager
  • Chicago, IL
  • onsite
  • Permanent / Full Time
  • 155000.00 - 160000.00 USD / Yearly
  • <p><em>The salary range for this role is $155,000 - $160,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p>Upgrade your new year with a role that pays more, and respects your work-life balance.</p><p><br></p><p>As our Sr Accounting Manager you will report to the NA Accounting Director. You will lead the accounting operations of specific business units and activities. You will manage a team of accounting professionals, ensuring the accuracy and integrity of financial information, and improving projects.</p><p> </p><p><strong><u>Job Description:</u></strong></p><ul><li>Team Leadership & Development: Lead a diverse team of accounting professionals across multiple sites, encouraging a collaborative culture. Conduct performance evaluations, set goals, and provide ongoing feedback and development opportunities.</li><li>Close Process Management: Oversee the accounting close process to ensure accuracy and compliance with US GAAP and company standards. Conduct monthly balance sheet reviews, oversee audits, and ensure the integrity of financial transactions.</li><li>Process Improvement & Strategy: Lead strategic projects for the Accounting CoE, focusing on standardization, optimization, and process improvement. Implement best practices to enhance efficiency, accuracy, and, leveraging technology and automation tools.</li><li>Collaboration & Knowledge Sharing: Collaborate with CoE leadership to lead process enhancements and facilitate knowledge sharing and cross-training within the team. Share and implement best practices in accounting with other leaders.</li><li>Project Management & Technology Implementation: Lead close improvement initiatives, develop project plans, and coordinate efforts. Oversee the implementation and maintenance of accounting software and ERP systems to improve operations.</li></ul><p><strong> </strong></p>
  • 2026-10-23T14:28:43Z
Bookkeeper
  • Libertyville, IL
  • onsite
  • Permanent / Full Time
  • 90000.00 - 100000.00 USD / Yearly
  • <p><em>The salary range for this position is $90,000-$100,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong>What You'll Do</strong></p><p>The primary purpose of this role is to effectively, efficiently, and ethically manage financial records, support tax preparation, and engage with clients as needed.</p><ul><li><strong>Bookkeeping & General Ledger:</strong> Maintain accurate and timely financial records by recording all transactions with proper categorization. Ensure daily reconciliation of entries and uphold a clean, organized, and up-to-date general ledger.</li><li><strong>Accounts Payable & Receivable:</strong> Manage accounts payable, process invoices, and ensure timely payments. Handle accounts receivable, including invoicing clients and monitoring collections.</li><li><strong>Financial Reporting:</strong> Prepare monthly, quarterly, and annual financial statements, including balance sheets and income statements, for management review.</li><li><strong>Bank & Credit Card Reconciliations:</strong> Perform daily reconciliations of bank and credit card accounts to ensure all transactions are accounted for and discrepancies are resolved promptly.</li><li><strong>Tax Preparation Support:</strong> Assist with the preparation and filing of various tax returns (e.g., federal, state, local) by gathering necessary financial documents and ensuring all required information is complete and accurate.</li><li><strong>Payroll Processing:</strong> Ensure accurate and timely processing of payroll for clients, including calculating wages, deductions, and benefits, and maintaining compliance with payroll regulations.</li></ul><p><br></p>
  • 2026-10-23T16:18:45Z
Accountant - Balance & Appreciation!!!
  • Bethel, CT
  • onsite
  • Permanent / Full Time
  • 95000.00 - 105000.00 USD / Yearly
  • <p><strong>Accountant - Work Life balance & Appreciation!!! ($95,000 - $105,000)</strong></p><p><em> 1st round interviews next week ....for immediate consideration send resumes to Jennifer.Beilin@Roberthalf (com)</em></p><p><br></p><p>Accountant role with an amazing mentor who'll grow any skillset and believes in appreciation and promotion of his employees!!!</p><p>The company is a leading provider and continues to expand through organic growth as well as acquisitions. This role is open due to both growth as well as internal promotions.</p><p>You'll draw on your prior accounting skills to analyze the numbers and work cross departments to reduce costs and increase revenues. The firm is known for a dynamic friendly culture, and work life balance.</p><p><em> Company is ready to interview....for immediate consideration send resumes to Jennifer.Beilin@Roberthalf (com)</em></p><p><br></p><p><strong>The impact you'll make:</strong></p><ul><li>Assist in the monthly closing process (i.e., journal entries, bank reconciliations, etc) to ensure deadlines are met</li><li>Analysis balance sheet variances</li><li>Assist with preparation of KPI’s for business segments</li><li>Analyze and create Ad Hoc financial reports</li><li>Develop cost analysis and support across multiple departments</li><li>Preparation and coordination of fiscal year-end audits</li><li>Contribute to the preparation of GAAP financial statements, including budgeting and forecasting</li></ul><p><strong>What you'll bring to the table</strong></p><ul><li>Bachelor's Degree in Accounting</li><li>4+ relevant years within in manufacturing or consumer product industry preferred but not needed</li></ul><p><em>Benefits available with this position include: Medical, dental and vision, life and disability insurances, retirement plans, paid vacation, sick days and holidays.</em></p>
  • 2026-11-05T21:38:41Z
Marketing Manager
  • Syracuse, NY
  • remote
  • Permanent / Full Time
  • 84000.00 - 100000.00 USD / Yearly
  • <p><strong>Remote job!</strong></p><p>Chris Preble is working with a growing healthcare technology company that is developing innovative solutions at the intersection of advanced science, artificial intelligence, and personalized healthcare.</p><p>As the company prepares for new product launches and significant market expansion, they're looking for a hands-on, entrepreneurial Marketing Manager to help strengthen their brand, better understand their customers, and execute marketing initiatives that support growth.</p><p>The company is flexible on how this role is structured. They're open to candidates seeking anywhere from approximately 20 hours per week to a full-time commitment. The hours and scope of the engagement will depend on the experience, skill set, and availability of the person hired.</p><p><strong>Opportunity</strong></p><p>This is a roll-up-your-sleeves role, not a planning role. From day one, you'll talk with customers, test messaging, and produce work the business can use immediately. You'll report to the Head of Marketing, work with outside agencies and other teams, and have no direct reports. The role may grow as the business scales.</p><p>Key Responsibilities</p><ul><li>Speak directly with customers through interviews, calls, surveys, and field visits to understand their needs, frustrations, and buying motivations.</li><li>Turn feedback into timely, actionable insights for commercial, product, and leadership teams.</li><li>Serve as the voice of the customer, bringing their perspective into daily decisions.</li><li>Identify high-potential customer segments and develop practical personas and buying journeys.</li><li>Monitor competitors and market trends to uncover opportunities for differentiation and growth.</li><li>Create and refine brand positioning, value propositions, and messaging grounded in real customer language.</li><li>Personally write and edit website copy, sales materials, presentations, campaigns, and other customer-facing content.</li><li>Test concepts and messaging directly with customers, incorporate feedback, and make improvements quickly.</li><li>Direct outside marketing agencies, providing briefs and feedback while managing quality, timing, and budgets.</li><li>Use CRM, marketing automation, website management, analytics, social media, and research tools to execute programs and measure what works.</li><li>Support product launches with ready-to-use customer insights, messaging, and marketing materials.</li></ul><p>What We Are Looking For</p><p>You're entrepreneurial, curious, and action-oriented. You would rather call a customer than spend weeks writing a plan. You listen closely, work comfortably with incomplete information, and turn ideas into finished work quickly. You can conduct research, write strong copy, and build trust across Commercial, R& D, Technology, and executive leadership. You'll shape how the company understands customers and goes to market.</p>
  • 2026-11-08T16:34:03Z
Administrative Specialist
  • Davenport, IA
  • onsite
  • Temporary to Hire
  • 21.00 - 25.00 USD / Hourly
  • <p><strong>Are you the person who catches the details others miss and keeps everything running smoothly?</strong> Check out this Administrative Specialist – Safety & Compliance – opportunity! </p><p><br></p><p>We're looking for a detail-oriented, resourceful Administrative Specialist to support the Safety and Compliance functions of an established, multi-location organization in Davenport.</p><p><br></p><p>This is a great opportunity for someone who enjoys working with data, learning new systems, solving problems, and managing a variety of responsibilities. You'll play an important role in keeping records accurate, deadlines on track, and operations running efficiently.</p><p><br></p><p>Prior Safety or DOT experience isn't required. Strong administrative skills, Excel proficiency, and a willingness to learn are what matter most!</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Maintain accurate employee, training, and compliance records across multiple systems.</li><li>Work extensively in Excel to update spreadsheets, manage formulas, reconcile information, and identify discrepancies.</li><li>Coordinate driver documentation, certifications, training records, and other compliance-related activities.</li><li>Track deadlines, follow up on outstanding items, and communicate with employees and managers across multiple locations.</li><li>Assist with safety programs, reporting, and general administrative support.</li><li>Manage competing priorities, respond to incoming requests, and help keep day-to-day activities organized.</li></ul><p><br></p><p><strong>Why You'll Love This Opportunity</strong></p><ul><li><strong>Meaningful work: </strong>Your attention to detail helps support employee safety and operational compliance.</li><li><strong>Variety and visibility: </strong>Collaborate with people across multiple departments and locations.</li><li><strong>Opportunity to grow: </strong>Build specialized knowledge, take ownership of important processes, and become a trusted resource within the organization.</li></ul><p><br></p><p>If you're someone who takes pride in getting the details right, enjoys figuring things out, and likes being the person others can count on, we'd love to hear from you. Apply today! Connect with our team at (563) 359-7535 today to learn more and discuss your short- and long-term goals! </p>
  • 2026-11-03T23:04:13Z
Project Accountant
  • Philadelphia, PA
  • onsite
  • Temporary to Hire
  • 22.00 - 25.00 USD / Hourly
  • <p>Robert Half is looking for a detail-oriented Project Accountant to join a team supporting construction-related financial operations based in Philadelphia, Pennsylvania. This contract opportunity with potential for a permanent Project Accountant position is ideal for someone who can manage project billing, maintain accurate records, and collaborate effectively with internal teams and client stakeholders. The Project Accountant role will focus on invoice administration, cost tracking, and financial coordination across active projects while ensuring compliance with contract terms and payment requirements. If you are looking for an opportunity with future growth, then click the apply button today and put your talents to the test. If you have any questions, don't hesitate to reach out to 215-568-4580 and mention job reference#03720-0013540894.</p><p><br></p><p><br></p><p>As a Property Accountant your responsibilities will include but are not limited to: </p><p>• Prepare, review, and submit project billings to clients in alignment with contract terms and established deadlines.</p><p><br></p><p>• Examine schedules of values and supporting documentation to confirm each invoice is complete, accurate, and consistent with project requirements.</p><p><br></p><p>• Check payment applications and lien waiver documents for compliance before submission or processing.</p><p><br></p><p>• Work closely with project staff, consultants, and construction management partners to gather billing details and resolve financial questions.</p><p><br></p><p>• Coordinate with client accounting contacts to support payment processing, address invoice issues, and meet reporting timelines.</p><p><br></p><p>• Support the administration of project cost tracking tools by entering invoices, updating contract information, and monitoring budget activity.</p><p><br></p><p>• Assist with the creation of client-facing invoices and related billing documentation for owner accounts.</p><p><br></p><p>• Contribute to accounts receivable monitoring by reviewing outstanding balances and helping follow up on unpaid invoices.</p><p><br></p><p>• Record time and project-related activities accurately to ensure proper task allocation across assignments.</p>
  • 2026-11-11T21:04:40Z
Attorney
  • Atlanta, GA
  • onsite
  • Permanent / Full Time
  • 115000.00 - 150000.00 USD / Yearly
  • <p>&#128680; <strong>Litigators: Tired of handling the same insurance defense file over and over again?</strong> &#128680;</p><p><br></p><p>What if you could work on sophisticated, high-exposure litigation matters, gain meaningful deposition and motion practice experience, enjoy real career growth, and be part of a firm where attorneys are genuinely supported and valued?</p><p>I'm partnering with a highly respected boutique litigation firm in Atlanta that is looking to add an <strong>Attorney (3+ years' experience)</strong> to its growing defense practice.</p><p><br></p><p>&#128205; <strong>Location:</strong> Atlanta, GA (Sandy Springs/Buckhead area)</p><p>&#127970; <strong>Work Arrangement:</strong> 100% Onsite with flexibility to work remotely when needed</p><p>&#128176; <strong>Compensation:</strong> $115,000 - $150,000 DOE</p><p>&#128181; <strong>Bonus Potential:</strong> Performance-based opportunities tied to productivity and contributions</p><p><br></p><p><strong>Why Attorneys Are Interested in This Opportunity &#128071;</strong></p><p>✈️ Handle complex and unique litigation matters, including aviation, catastrophic injury, transportation, premises liability, professional liability, and insurance defense cases.</p><p>⚖️ Work on sophisticated, high-stakes claims that require strategic thinking rather than "wash, rinse, repeat" case management.</p><p>&#128200; Strong runway for long-term growth and development once you've established yourself within the practice.</p><p>&#129309; Collaborative, supportive culture where attorneys are invested in each other's success.</p><p>&#127973; Employer-paid health insurance for employees.</p><p>&#128663; Free parking.</p><p>&#128187; Modern cloud-based technology and case management tools.</p><p>&#127796; Flexible vacation philosophy. As long as attorneys maintain an average of 160 billable hours per month, the firm encourages balance and autonomy.</p><p>&#128176; 401(k) participation with employer contributions after eligibility requirements are met.</p><p><br></p>
  • 2026-11-03T22:54:07Z
Financial Reporting Senior Manager
  • Chicago, IL
  • onsite
  • Permanent / Full Time
  • 120000.00 - 140000.00 USD / Yearly
  • <p><em>The salary range for this position is $120,000-$140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Financial Reporting Senior Manager position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1)          The pay rates are above what their top competitors pay their employees</p><p>2)          They have higher bonus structures</p><p>3)          There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4)          The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5)          And more…</p><p><br></p><p><strong><u>Job Description</u></strong></p><ul><li>The primary responsibilities of this role will be assisting in the management of the consolidated financial statements for public, lender and joint venture reporting under both a GAAP and IFRS basis</li><li>This role will present opportunities to work on unique/complex transactions requiring technical accounting assessments and cross-department coordination</li><li>Assist in the review of consolidated financial statements for reporting to our parent entity and third parties, which includes balance sheet, income statement, cash flows and other supporting schedules</li><li>Assist in the review of footnotes and disclosures required in our quarterly and annual reporting to bondholders</li><li>Coordinate with other groups with the Accounting Department, as well as Finance, Tax, Capital Markets, Investments and Legal to manage reporting solutions</li><li>Manage and coach staff accountants by delegating work and reviewing finished products to ensure they meet stated deadlines</li><li>Assist in performing technical research on significant transactions including preparation of the quarterly significant transaction log on both a GAAP and IFRS basis</li><li>Work with auditors to assist in quarterly and year-end audit procedures including audit requests</li><li>Maintain SOX compliance and coordinate responses to requests made by internal and external auditors</li><li>Take part of the Company's implementation and transition of new enterprise system</li><li>Research financial statement analytics to include in our quarterly results package to our parent entity</li><li>Assist with special accounting and financial reporting projects, as needed</li></ul><p><br></p>
  • 2026-10-23T15:34:03Z
Sr. Accountant
  • Hartford, CT
  • onsite
  • Permanent / Full Time
  • 110000.00 - 135000.00 USD / Yearly
  • <p><strong>Senior Accountant – Insurance</strong></p><p><strong>Reference:</strong> SF0013538997</p><p><strong>Recruiter Contact:</strong> Sal Fiorillo — Sal.Fiorillo@RobertHalf</p><p>$110,000–$135,000 base salary + discretionary annual bonus</p><p><br></p><p>Robert Half is partnering with an insurance company to hire a Senior Accountant who enjoys both accounting and financial analysis. Reporting to the Controller, you’ll own key pieces of the close and work with finance, actuarial, and claims colleagues to understand what’s driving quarterly results.</p><p><br></p><p><strong>What you’ll do</strong></p><ul><li>Prepare journal entries and reconcile key accounts, including insurance reserves.</li><li>Analyze quarterly trends, investigate changes in balances, and explain what drove those changes to finance leadership.</li><li>Partner with actuarial and claims teams to resolve discrepancies and support management and statutory reporting.</li><li>Improve reporting processes and controls, with opportunities to cross-train in other areas of financial analysis.</li></ul><p><strong>What you’ll bring</strong></p><ul><li>4+ years of experience in public accounting, insurance accounting, or a combination of the two.</li><li>A bachelor’s degree in accounting or finance.</li><li>Experience using Excel to analyze financial data, investigate variances, and reconcile accounts.</li></ul><p><strong>Pluses</strong></p><ul><li>Experience using Power BI or similar analytics tools to spot trends, build dashboards, or improve recurring financial reports.</li></ul><p><strong>Why we like them!</strong></p><ul><li>Flexible hybrid schedule with three days remote each week.</li><li>Benefits include a 401(k) match with immediate vesting, generous PTO, and paid parental leave.</li><li>Opportunity to grow with a leader in the insurance industry, work directly with the Controller, and build financial analysis experience alongside the actuarial and claims teams!</li></ul><p>If you meet the minimum requirements and want to learn more about this opportunity, please email your resume to the email listed above.</p><p>All inquiries are confidential. Please note at Robert Half we never present your background to a client company without your permission.</p>
  • 2026-11-05T21:48:47Z
Financial Analyst/Accountant
  • Chicago, IL
  • onsite
  • Permanent / Full Time
  • 100000.00 - 105000.00 USD / Yearly
  • <p><em>The salary range for this position is $100,000-$105,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><em>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </em></p><p><br></p><p><strong>Essential Duties and Responsibilities:</strong></p><p><em>The ideal candidate will leverage their analytical expertise and retail knowledge to provide actionable insights, manage financial reporting, and support business decision-making. This role requires a strong understanding of retail operations, financial planning, and accounting principles used in the retail industry.</em></p><ul><li>Complete various reports for accounting; itemize transactions on various reports into spreadsheets.</li><li>Conduct variance analysis on retail performance, identifying trends and opportunities for improvement.</li><li>Analyze sales, margins, and inventory to provide insights that drive profitability</li><li>Assist in preparing annual budgets and financial forecasts, aligning with retail goals.</li><li>Monitor retail department budgets to ensure adherence and highlight variances</li><li>Prepare accurate and timely financial statements, including balance sheets, income statements, and cash flow statements.</li><li>Manage general ledger accounting and ensure compliance with GAAP</li><li>Reconcile accounts related to retail operations, including inventory and accounts payable.</li><li>Track and analyze key retail metrics such as inventory turnover, foot traffic, and basket size.</li><li>Utilize retail POS systems to extract and analyze data.</li><li>Identify and implement opportunities to streamline accounting and reporting processes.</li><li>Enhance retail reporting systems to improve data visibility for stakeholders</li><li>Accounts Receivable:</li><li>  - Process and reconcile all customer invoices and payments.</li><li>  - Research and resolve customer billing inquiries and disputes.</li><li>  - Maintain accurate customer account records.</li><li>  - Prepare and analyze monthly accounts receivable aging reports.</li><li>  - Assist in the collection of outstanding debts.</li><li>Accounts Payable:</li><li>  - Process and reconcile vendor invoices and payments.</li><li>  - Maintain accurate vendor records.</li><li>  - Prepare and analyze monthly accounts payable reports.</li><li>  - Research and resolve vendor payment discrepancies.</li><li>  - Assist with vendor relations.</li><li>Sales Tax:</li><li>  - Prepare and file monthly/quarterly sales tax returns accurately and on time.</li><li>  - Maintain accurate sales tax records and reconciliations.</li><li>  - Research and stay updated on sales tax laws and regulations.</li><li>  - Assist with audits and tax examinations.</li><li>Developing spreadsheet.</li></ul><p><br></p>
  • 2026-10-23T16:24:08Z
Staff Accountant
  • Chicago, IL
  • onsite
  • Permanent / Full Time
  • 70000.00 - 85000.00 USD / Yearly
  • <p><em>The salary range for this position is $70,000-$85,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Staff Accountant position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1)          The pay rates are above what their top competitors pay their employees</p><p>2)          They have higher bonus structures</p><p>3)          There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4)          The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5)          And more…</p><p><br></p><p>The accounting team has been instrumental in building new reporting, process improvement, launching new initiatives and supporting our increasing employee base. The Staff Accountant will play a key role in the financial close process and will be responsible for preparing accounting journals, reviewing and entering client invoices, preparing allocation files, and performing month-end balance sheet account reconciliations. The Staff Accountant should have relevant professional experience, be entrepreneurial, poised, and able to communicate with junior and senior executives both inside as well as outside the firm. This position will report to the Accounting Manager.</p><p><br></p><p><br></p><p><strong>Duties and Responsibilities: </strong></p><ul><li>Support the accounting department through direct coordination with other Staff Accountants, the Accounting Manager, and the Controller</li><li>Prepare journals (prepaid expenses, accrued expenses, revenue recognition, etc.) and balance sheet reconciliations as part of the month-end and quarter-end close processes</li><li>Assist the A/R Coordinator with preparation of client and intercompany invoices when needed</li><li>Assist with the accounts payable process by preparing and importing allocation files into our accounting system, NetSuite</li><li>Reconcile daily bank activity and perform broader bank reconciliations during month-end close</li><li>Assist with the year-end audit and budgeting processes</li><li>Document relevant US processes and procedures and update current documentation, as needed</li><li>Assist with special projects and provide support to other positions in the department, as needed</li></ul><p> <em>To apply to this hybrid position, please email [email protected]</em></p>
  • 2026-10-29T14:58:47Z
Sr. Accountant
  • Chicago, IL
  • onsite
  • Permanent / Full Time
  • 90000.00 - 110000.00 USD / Yearly
  • <p><em>The salary range for this position is $90,000-$110,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Senior Accountant position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1)          The pay rates are above what their top competitors pay their employees</p><p>2)          They have higher bonus structures</p><p>3)          There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4)          The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5)          And more…</p><p><br></p><p><strong>Accountabilities:</strong></p><ul><li>Lead co-investment processes, including equity earnings and cash forecasting, ensuring resulting information is timely, complete and accurate.</li><li>Maintain accounting and financial records, including general ledger activity.</li><li>Serve as main liaison with the company to provide timely co-investment reporting, including cash forecasts, board books, and investor specific requests.</li><li>Complete monthly, quarterly and annual reporting requirements, including the year-end audit and any tax requirements, for the company.</li><li>Maintain intensive cash process for the company to distribute funds timely to the company investor</li><li>Investor specific reports to the company investors as directed</li><li>Develop, document and maintain effective internal controls, policies and procedures over co-investment</li><li>Take initiative in identifying problems and providing suggested solutions</li><li>Assist with various special projects as assigned</li></ul><p><br></p>
  • 2026-11-03T17:53:36Z
Procurement Specialist
  • Martinez, CA
  • onsite
  • Temporary / Contract
  • 28.00 - 38.00 USD / Hourly
  • <p><strong>Procurement Specialist</strong></p><p><strong>Contract to hire </strong></p><p><br></p><p><strong>About the Role:</strong></p><p>Robert Half is partnering with a growing organization to hire an experienced Buyer / Procurement Specialist. This is a great opportunity for someone with purchasing experience who enjoys negotiating with vendors, managing supplier relationships, and ensuring materials and supplies are delivered on time.</p><p>The ideal candidate is organized, resourceful, and comfortable managing multiple purchasing priorities in a fast-paced environment. This position offers a hybrid work schedule after training, making it a great opportunity for someone looking for both career growth and flexibility.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage purchasing activities, including creating and processing purchase orders.</li><li>Source suppliers, compare pricing, and negotiate favorable terms.</li><li>Build and maintain strong relationships with vendors and internal departments.</li><li>Monitor inventory levels and ensure materials are available when needed.</li><li>Track orders, deliveries, and supplier performance.</li><li>Assist with contract management and purchasing documentation.</li><li>Identify and resolve vendor, delivery, and supply chain issues.</li><li>Look for opportunities to improve purchasing processes and control costs.</li></ul><p><br></p>
  • 2026-11-06T22:33:42Z
Director of Customer Experience
  • El Segundo, CA
  • remote
  • Temporary / Contract
  • 140000.00 - 170000.00 USD / Yearly
  • <p><strong>Primary Duties and Responsibilities:</strong></p><p>·      <strong>Customer Experience Strategy:</strong> Own the strategy and roadmap for the full customer journey. Set clear goals and KPIs to improve customer experience, retention and automation and report on them regularly to the President and leadership team.</p><p>·      <strong>Retention and Lifetime Value:</strong> Make retention a driving force across the business. Partner with the marketing team to improve repeat purchase rate, subscription and replenishment programs, win-back efforts, and post-purchase education that turns first-time buyers into loyal customers.</p><p>·      <strong>Customer Service Operations:</strong> Manage our customer service agency that handles customer email, chat, phone, review response and social response. Review weekly reporting, set quality standards and KPIs, partner with brand to maintain training materials, and manage staffing levels.</p><p>·      <strong>Champion and Own AI and Automation:</strong> Drive our AI and automation strategy for customer support. Implement, train, and continually improve chatbots and AI agents that resolve common questions accurately and in our brand voice, and determine when to hand off to a human agent. Measure deflection, resolution, accuracy, and customer sentiment, and build a roadmap for what to automate next.</p><p>·      <strong>Tech Stack and Shopify Integration:</strong> Own the customer experience tech stack, including our tools for CRM, AI-agents, reviews, social response and loyalty. Partner with our e-comm team to ensure everything integrates cleanly with Shopify, Klaviyo, Aftership, Recharge and our fulfillment partners so every agent has the full customer picture.</p><p>·      <strong>Voice of the Customer:</strong> Mine tickets, chats, reviews, surveys, and social comments to identify trends, product issues, and unmet needs. Turn these insights into clear recommendations for product, marketing, and operations, and close the loop with the customer.</p><p>·      <strong>Policies and Cross-Functional Partnership:</strong> Own policies for shipping, returns, refunds, and guarantees, balancing customer goodwill with margin. Work closely with operations, fulfillment, and finance on order issues, and with marketing and product teams on launches, claims, and messaging so the support team is ready before every launch.</p><p>·      <strong>Reporting and Analytics:</strong> Build dashboards and regular reporting on CX performance and its impact on revenue, retention, and cost per resolution. Use data to make decisions on staffing, tools, and investments.</p>
  • 2026-10-28T14:18:45Z
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