<p>We are looking for a skilled Systems Engineer to join our team in Raleigh, North Carolina. In this role, you will play a pivotal part in optimizing and advancing our SharePoint Online and Power Platform environments. Your expertise will help streamline business processes and ensure seamless integration of technology solutions.</p><p><br></p><p>Responsibilities:</p><p>• Lead the migration of on-premises SharePoint servers to SharePoint Online, ensuring minimal disruption to operations.</p><p>• Design, build, and maintain Power Platform solutions, including Power Apps and Power Automate workflows, to enhance business productivity.</p><p>• Collaborate with business stakeholders to analyze processes and develop technology-driven improvements.</p><p>• Serve as the primary technical resource for troubleshooting and resolving complex SharePoint and Power Platform issues.</p><p>• Establish and enforce governance policies, security standards, and compliance frameworks for platform usage.</p><p>• Optimize system performance and reliability through proactive monitoring and adjustments.</p><p>• Create and maintain detailed documentation, including system architecture, user guides, and operational procedures.</p><p>• Work closely with the IT Security team to ensure solutions align with organizational security standards.</p><p>• Explore and promote the use of Microsoft Copilot and AI tools to enhance automation and productivity.</p>
<p>The Systems Engineer is responsible for designing, implementing, and supporting enterprise infrastructure systems that ensure the availability, security, and performance of the organization’s technology environment. This role leads technical initiatives, supports critical business systems, and works independently to troubleshoot, maintain, and enhance server and application environments in alignment with organizational goals and regulatory requirements.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Technology Leadership & Project Ownership</strong></p><ul><li>Lead the implementation of new technologies and systems from evaluation through deployment.</li><li>Serve as the primary technical point of contact for assigned systems, including upgrades, vendor coordination, and lifecycle management.</li><li>Make independent decisions related to system architecture, implementation approaches, and remediation strategies using established change management (CAB) processes.</li></ul><p><strong>System Monitoring & Maintenance </strong></p><ul><li>Perform daily monitoring of servers, hardware, storage, applications, and system processes to ensure reliability and performance.</li><li>Review system and application logs, validate successful completion of scheduled jobs (e.g., backups), and take proactive action to prevent issues.</li><li>Independently manage backup systems, maintenance activities, and scheduled downtime communications.</li><li>Develop and maintain operating procedures to maximize system resiliency, productivity, and availability.</li></ul><p><strong>Troubleshooting & Vendor Collaboration </strong></p><ul><li>Diagnose and resolve Windows and application-level issues across enterprise systems.</li><li>Collaborate with internal teams and third-party vendors to test, troubleshoot, and deploy new or modified systems and applications.</li><li>Execute system commands, analyze results, and independently determine corrective actions to minimize downtime and improve performance.</li></ul><p><strong>Process Improvement & Documentation </strong></p><ul><li>Improve operational efficiency through scripting, automation, and documentation.</li><li>Contribute to ongoing improvements in system reliability, security, and support processes.</li></ul><p><strong>Hardware & Infrastructure Support </strong></p><ul><li>Install, document, and maintain physical and virtual infrastructure including servers, PCs, peripherals, VDI endpoints, and related equipment.</li><li>Coordinate hardware and software installations and provide backup support to other systems team members as needed.</li></ul>
<p>Position Summary: We are seeking an experienced Systems Engineer with 5+ years of hands-on expertise supporting and managing Windows and Linux servers, VMware environments, Citrix technologies, and Microsoft Exchange. This role requires a strong technical background, the ability to work independently or as part of a team, excellent troubleshooting skills, and a commitment to delivering reliable IT infrastructure solutions.</p><p>Key Responsibilities:</p><ul><li>Design, deploy, maintain, and support Windows and Linux server environments.</li><li>Manage and administer VMware infrastructure, including provisioning, monitoring, and upgrading virtual environments.</li><li>Implement, configure, and support Citrix technologies such as Citrix Virtual Apps and Desktops (XenApp/XenDesktop), Citrix ADC (NetScaler), and related solutions.</li><li>Oversee Microsoft Exchange environments, handling installation, migration, patching, and troubleshooting.</li><li>Monitor system performance and ensure compliance with organizational security policies.</li><li>Troubleshoot and resolve hardware, software, and network issues quickly and effectively.</li><li>Collaborate with cross-functional teams on infrastructure projects and deployments.</li><li>Maintain accurate system documentation and proactively recommend improvements or enhancements.</li><li>Participate in on-call rotation and provide escalation support as needed.</li><li><br></li></ul><p><br></p>
<p>We are seeking a Senior Desktop Support Technician to provide comprehensive end-user support across multiple locations. This role combines hands-on technical support with remote troubleshooting to ensure reliable, efficient technology operations. The ideal candidate is customer-focused, technically versatile, and capable of supporting a wide range of IT systems and infrastructure.</p><p><br></p><ul><li>Install, configure, and maintain desktop and laptop systems, including hardware and software deployments</li><li>Manage and prioritize IT incident queues, resolving Level I, II, and III technical issues across a variety of environments</li><li>Provide on-site and remote support for end users, troubleshooting issues related to operating systems, applications, and connectivity</li><li>Administer and support Microsoft Intune, including device enrollment, application deployment, patching, compliance policies, and endpoint security</li><li>Maintain and support Active Directory environments, including user accounts, group policies, access controls, and authentication processes</li><li>Ensure secure and efficient management of network resources such as shared drives, printers, and permissions</li><li>Develop and maintain technical documentation and knowledge base articles for both IT staff and end users</li><li>Participate in system upgrades, migrations, and infrastructure improvement projects</li><li>Perform other duties as assigned</li></ul>
<p>We are looking for a skilled and proactive Help Desk Technician to join our team in Greater Cleveland, Ohio. In this role, you will be responsible for ensuring the optimal performance of computer systems and providing technical support to end-users. This opportunity is ideal for individuals with a strong background in troubleshooting and IT systems maintenance.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and maintain the integrity of operating systems and various computer systems to ensure seamless functionality.</p><p>• Perform routine maintenance tasks such as system backups, recovery procedures, and file management to optimize system performance.</p><p>• Install, test, and upgrade system software and hardware components to meet organizational needs.</p><p>• Configure software settings and resolve technical issues to enhance user experience.</p><p>• Create and maintain detailed documentation for IT infrastructure and troubleshooting processes.</p><p>• Diagnose and resolve computer errors, providing timely technical support to end-users.</p><p>• Troubleshoot and resolve issues related to software, hardware, and basic network configurations.</p><p>• Train users on the setup and operation of new technologies to maximize efficiency.</p><p>• Install, configure, and upgrade PC software, operating systems, and related tools.</p><p>• Utilize specialized help desk software to remotely access user systems and address complex technical issues.</p>
<p>We are seeking a detail-oriented and customer-focused Help Desk Technician to join our client in Delray Beach. The ideal candidate will be responsible for providing technical assistance and support to users regarding hardware, software, and network-related issues. This role focuses on remote troubleshooting and ticket resolution, ensuring high quality and timely support for external clients.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide first and second-level support for user issues via phone, email, or ticketing system</li><li>Troubleshoot and resolve issues related to Active Directory, including password resets, account creation, and permissions management</li><li>Administer and support Office 365 accounts, including mailbox setup, user access, and license assignments</li><li>Troubleshoot and resolve Windows 10 operating system problems, including software installations, Windows updates, and device connectivity</li><li>Document all interactions, troubleshooting steps, and resolutions in the ticketing system</li><li>Escalate unresolved issues to higher-level support or specialist teams as appropriate</li><li>Contribute to knowledge base documentation and process improvement</li></ul>
<p>We are accepting applications for a motivated Helpdesk Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul>
<p>We are looking for a skilled Sr. Desktop Engineer to join our team in Jacksonville, Florida. In this contract to permanent position, you will play a key role in managing and optimizing enterprise IT environments through advanced desktop engineering solutions. If you have a strong background in client engineering, system configuration, and enterprise-level IT support, this opportunity could be the perfect fit for your expertise.</p><p><br></p><p>Responsibilities:</p><p>• Develop, test, and maintain Windows operating system images and application packages for enterprise environments.</p><p>• Manage and configure Microsoft Intune for device provisioning and policy enforcement.</p><p>• Administer and maintain Microsoft System Center Configuration Manager, ensuring optimal software deployment and system performance.</p><p>• Implement and support Active Directory, Group Policy, and Windows Server Update Services to maintain secure and efficient user environments.</p><p>• Troubleshoot complex IT issues, applying advanced problem-solving skills to resolve technical challenges.</p><p>• Utilize PowerShell and other scripting tools to automate processes and enhance system functionality.</p><p>• Ensure proper management of file systems, permissions, and client security measures.</p><p>• Oversee mobile device management processes, including provisioning and policy management.</p><p>• Collaborate with cross-functional teams to deploy Office 365 desktop applications and ensure seamless integration.</p><p>• Perform software asset license management and metering to ensure compliance and cost control.</p>
Position: Sr Software Engineer / Sr Software Developer -- TECHNICAL LEAD<br>Location: onsite -- QUAD CITIES<br>Salary: $95,000 - 125,000 base annual salary + excellent benefits<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>A leading technology‑driven product company is seeking a Development Lead to step into a critical succession role. This position offers 1.5 years of hands‑on knowledge transfer before fully taking over as the future ERP Development Manager and joining the leadership team.<br><br>Why This Opportunity Stands Out -- Exceptional career growth plan with stability!<br><br>Work for a true technology-first organization where the product is what you build.<br>Step into a clear growth path to Development Manager.<br>Lead a blended team across the U.S. and India.<br>High stability: onboarding now for a planned retirement in 2027.<br><br><br>What You’ll Do<br><br>Spend 50–75% coding (60% maintenance, 40% new feature development).<br>Lead and guide a team of 7 developers (3 U.S., 4 India).<br>Assign work, manage delivery, and support daily development activities.<br>Partner closely with QA and Product for requirements, design, and execution.<br>Work full‑stack: 60–70% backend, 30–40% frontend.<br>Eventually own 1:1s and all responsibilities of the Development Manager.<br><br><br>Core Requirements<br><br>5+ years of software development experience (senior level).<br>1–2+ years leading projects or managing developers.<br>Java 8, MySQL, JavaScript/jQuery.<br>Experience in Linux environments and Java Tomcat.<br>Stable work history (no job hoppers).<br>Must currently live within 30 miles of the Quad Cities.<br><br>Bonus Skills<br><br>ERP background<br>Accounting/financial applications<br>C# experience<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p><strong>Overview</strong></p><p>We want to be upfront: this is not a highly technical IT role!</p><p><br></p><p>It’s customer support centric, but it’s a great place to build foundational IT skills, especially if you’re trying to break into the field. You’ll gain:</p><ul><li>Front-line support experience</li><li>Customer service skills that translate across IT operations</li><li>Light exposure to mobile device troubleshooting (iOS + Android)</li><li>A structured training environment</li></ul><p>The first 3-4 weeks will be class-based training, during which the hours will be <strong>Monday-Friday, 10:00a-6:30p</strong>.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>First-level support for Cellular users in a Call Center environment </li><li>Serve as the initial support contact for customers experiencing issues with device setup, technical issues, SIM activation, call/text/data problems, and general service questions.</li><li>Follow scripted workflows and troubleshooting guides to resolve common wireless service issues.</li><li>Walk customers through steps such as resetting network settings, completing APN updates, reinserting SIMs, rebooting devices, and verifying account details.</li><li>Provide Technical Support when problems involve backend provisioning, network outages, number porting errors, or complex device failures.</li><li>Assist with basic account-related questions including plan details, feature availability, and device compatibility checks (IMEI/ESN).</li><li>Process and document all interactions within the company’s ticketing/CRM systems with accuracy and clarity.</li><li>Provide friendly, patient, and clear communication—translating basic technical steps into easy instructions for customers.</li><li>Follow compliance, quality, and performance standards set.</li></ul>
<p><strong>Key Responsibilities </strong> </p><ul><li>Architect and Implement Integrations Framework: Develop a scalable and resilient integrations framework that prioritizes ETL techniques and data pipeline efficiency. </li><li>Technical Leadership & Mentorship: Lead and mentor a team of 3 engineers, promoting a culture of extreme ownership, accountability, and clear, effective communication. </li><li>Develop Data Integrations: Design and develop robust integrations with third-party systems, emphasizing data extraction, transformation, and loading combined with API-driven approaches. </li><li>Establish Best Practices: Define and enforce best practices for integration design, development, documentation, and open team communication. </li><li>Collaborate with Stakeholders: Work closely with product managers, engineering teams, and other stakeholders, ensuring alignment with business objectives through transparent and proactive communication. </li><li>Oversee Project Delivery: Manage end-to-end delivery of integration projects, ensuring timely completion and accountability at every stage. </li><li>Drive Innovation: Lead initiatives to innovate our integration strategies and technologies, continuously improving our data handling and ETL processes.</li></ul><p><br></p>
We are looking for a skilled DevOps Engineer III to join our team in San Ramon, California. This role involves working with advanced technologies to optimize and maintain infrastructure, ensuring seamless integration and operation. The ideal candidate will have strong expertise in cloud platforms, automation tools, and DevOps methodologies.<br><br>Responsibilities:<br>• Build and maintain scalable infrastructure using cloud platforms such as AWS and Google Cloud.<br>• Implement and manage Adobe Experience Manager (AEM) systems and Cloudflare configurations.<br>• Develop and optimize CI/CD pipelines to streamline deployment processes.<br>• Automate workflows using Infrastructure as Code (IaC) tools like Terraform, Ansible, or CloudFormation.<br>• Create and manage scripts using Python, Bash, or PowerShell to improve operational efficiency.<br>• Collaborate with cross-functional teams to ensure alignment of DevOps practices.<br>• Integrate RESTful APIs and authentication mechanisms into automation workflows.<br>• Monitor system performance and troubleshoot issues to maintain high availability.<br>• Apply security best practices to configurations and log aggregation tools.<br>• Contribute to the implementation and optimization of marketing technology stacks and personalization platforms.
<p>About the Role</p><p>We are seeking a highly skilled Security Software Engineer to join a fast-moving Cloud Security team on a contract engagement. This role is ideal for a hands-on engineer who thrives in execution-focused environments and can quickly step into in-flight security initiatives to drive them to completion.</p><p>You will take ownership of partially built automation pipelines, reporting systems, and AI-assisted remediation workflows, contributing directly to improving vulnerability management and cloud security posture.</p><p>Key Responsibilities</p><ul><li>Take ownership of existing vulnerability management and cloud security automation initiatives and drive delivery within a contract engagement</li><li>Complete Wiz issue mapping automation, including API-driven correlation scripts, payload enrichment, and ticket routing across systems</li><li>Build and maintain patch reporting dashboards and metrics, including EOL tracking and kernel patching insights</li><li>Contribute to AI-driven remediation workflows, enhancing “Done For You” (D4U) agents and integrations for automated vulnerability resolution</li><li>Support migration of Rapid7 Hosted Console (including backups, credential migration, and rule cleanup)</li><li>Develop and deploy custom security tooling to detect, report, and remediate infrastructure vulnerabilities</li><li>Work within existing JIRA backlogs and documentation to ensure seamless continuation of work</li><li>Participate in on-call rotation and function as a Security SRE for vulnerability management tickets</li><li>Collaborate cross-functionally and maintain clear technical documentation, including TDDs and status updates</li></ul><p><br></p>
Are you passionate about technology, manufacturing and building impactful relationships? Join our dynamic team as a Technical Sales Specialist, where your entrepreneurial spirit and client-orientation can truly shine. In this role, you’ll act as a key connector between new business opportunities and our market-leading solutions—directly influencing our company’s growth and our clients’ success. What You’ll Do: Forge lasting partnerships with new and existing customers—discover their needs, and creatively unlock new business opportunities. Prepare compelling quotes and proposals that win clients’ trust and align with their goals. Be our ambassador at industry trade shows, conferences, and seminars—network, share our story, and broaden our reach. Visit customers on-site to solve problems, ensure their satisfaction, and spark new projects. Keep our CRM (Salesforce) and order systems up-to-date, ensuring smooth operations from pitch to production. Partner closely with our engineering teams—helping transition prospects to happy, loyal customers by solving technical challenges together. Monitor market trends and deliver insights to leadership, helping us stay ahead and identify new growth avenues. Review contracts with a sharp eye for detail—terms, conditions, and export compliance are part of your toolkit. Oversee billing and coordinate shipping activities, ensuring top-tier customer service and expectations are always met. What Makes This Role Exciting: You’ll be joining a collaborative, forward-thinking culture where your ideas matter. Your work will fuel innovation and help shape the future of our company and our clients’ businesses. You’ll interact with diverse teams, learn from talented experts, and gain exposure across technical and commercial domains. detail oriented growth and development opportunities are not just offered—they’re encouraged. Posted by director of staffing Scott G. Moore (Reply here and connect with me on LinkedIn also!)
<p><strong>DevOps Engineer</strong></p><p>We are seeking a motivated <strong>DevOps Engineer</strong> to enhance automation, streamline deployments, and support modern cloud-native infrastructure. This role is ideal for someone who enjoys improving system reliability, optimizing pipelines, and enabling faster development workflows.</p><p><strong>Responsibilities</strong></p><ul><li>Build, maintain, and optimize CI/CD pipelines using tools like Azure DevOps, GitHub Actions, or Jenkins</li><li>Support containerized environments using Docker and Kubernetes</li><li>Manage infrastructure automation using Terraform, Helm, Ansible, or Bicep</li><li>Monitor application performance, system uptime, and deployment health</li><li>Troubleshoot build failures, pipeline issues, infrastructure drift, and deployment errors</li><li>Manage configuration management across multiple environments</li><li>Collaborate with developers and cloud engineers during releases and application migrations</li><li>Implement logging, monitoring, and alerting solutions</li><li>Maintain documentation for deployments, pipelines, and CI/CD procedures</li></ul><p><br></p>
<p>DevOps Engineer</p><p>We’re looking for a DevOps Engineer who enjoys automating all the things and making the software development lifecycle run smoother, faster, and with fewer “why is this broken?” moments. You’ll support and improve CI/CD pipelines, development environments, and SDLC tooling across IT and Engineering.</p><p><br></p><p>What You’ll Do</p><ul><li>Build, improve, and maintain CI/CD pipelines and DevOps tooling</li><li>Collaborate with IT and Engineering to streamline SDLC processes (less friction, more shipping)</li><li>Administer development environments, automation, and build tools</li><li>Create clear documentation and training materials so others don’t have to guess</li></ul><p>What You Bring</p><ul><li>Hands-on experience designing and supporting CI/CD systems</li><li>Familiarity with tools like Git, containers, infrastructure-as-code, build, and test frameworks</li><li>Strong communication skills (you can explain complex things without heavy sighing)</li><li>Ability to work independently, learn quickly, and keep things running smoothly</li></ul><p>Education & Experience</p><ul><li>Bachelor’s degree in Computer Science, Software Engineering, or similar</li><li>4+ years in DevOps, software engineering, or related roles</li><li>2+ years rolling out CI/CD pipelines in real-world environments</li></ul><p><br></p>
<p>Position: DevOps Engineer (Mobile-First)</p><p>Location: Remote - Full Time | Direct Hire</p><p>Salary: $140,000 - 160,000 base annual salary + bonus + excellent benefits</p><p>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***</p><p>DevOps Engineer</p><p>We’re building something entirely new—and we’re doing it the right way.</p><p>This is a rare opportunity to join a brand-new digital transformation team inside a well‑established, financially strong enterprise. After decades of success with a traditional operating model, the organization is launching a remote‑first, mobile‑first digital platform designed to unify multiple services into a seamless consumer experience.</p><p>The product is 0→1, greenfield, and pre‑launch, with executive sponsorship and long‑term funding already secured. The pace, ownership, and innovation feel like a startup—without startup risk.</p><p>Why This Role Is Exciting</p><p>• Startup‑like environment inside a proven, stable enterprise</p><p>• New digital department with new leadership, tooling, and architecture</p><p>• True greenfield DevOps work—no legacy rebuilds</p><p>• Direct impact on a high‑visibility, consumer‑facing platform</p><p>What You’ll Work On</p><p>• Design, build, and support cloud infrastructure for a mobile‑first platform</p><p>• Build and maintain CI/CD pipelines for modern microservices</p><p>• Support containerized workloads using Docker and Kubernetes</p><p>• Implement Infrastructure as Code (IaC) for consistent environments</p><p>• Improve deployment reliability, scalability, and developer experience</p><p>Technical Environment</p><p>• Cloud: AWS (primary for the digital platform), cloud‑flexible architecture</p><p>• Containers: Docker, Kubernetes</p><p>• CI/CD: GitHub Actions, Jenkins</p><p>• IaC: Terraform, CloudFormation</p><p>• Observability: Prometheus, Grafana, CloudWatch, Datadog / ELK</p><p>• Security: IAM, RBAC, secrets management</p><p>• Scripting: Python, Bash</p><p>• Application Context: Flutter (web,mobile), NestJS, Postgres, API</p><p>What We’re Looking For</p><p>• 3–6 years of experience in DevOps, Cloud Engineering, or SRE</p><p>• Hands‑on AWS infrastructure experience</p><p>• Working knowledge of Kubernetes and containerized systems</p><p>• Experience building or supporting CI/CD pipelines</p><p>• Familiarity with Infrastructure as Code</p><p>• Strong collaboration skills and an ownership mindset</p><p>• Comfortable operating in ambiguity and building from scratch</p><p>What Success Looks Like</p><p>• Faster, safer deployments enabled by your automation</p><p>• Scalable, observable, and secure environments</p><p>• DevOps seen as a partner—not a bottleneck</p><p><br></p><p>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***</p>
We are looking for a dedicated IT Security Specialist to join our team in Cambridge, Massachusetts. The ideal candidate will play a key role in maintaining the integrity, confidentiality, and security of data across our systems. This position requires a proactive individual with a strong background in cybersecurity and governance practices.<br><br>Responsibilities:<br>• Implement and monitor security protocols to ensure the protection of sensitive data and systems.<br>• Conduct regular audits and assessments to identify vulnerabilities and ensure compliance with data privacy regulations.<br>• Develop and enforce security policies and procedures to safeguard computer files and databases.<br>• Collaborate with cross-functional teams to address cybersecurity risks and enhance overall security posture.<br>• Analyze security incidents and provide recommendations for mitigation and prevention.<br>• Manage and maintain secure access controls for databases and information systems.<br>• Provide training and awareness programs to educate staff on cybersecurity best practices.<br>• Stay up-to-date with emerging threats and technologies to continuously improve security measures.<br>• Assist in the development and execution of governance strategies related to cybersecurity.<br>• Prepare detailed reports on security performance and compliance findings for management review.
<p>We are looking for a skilled IT Security Specialist to oversee the operational security of enterprise infrastructure in Syracuse, New York. This position focuses on maintaining a robust security posture through continuous diagnostics, mitigation efforts, and proactive measures to ensure the integrity and health of IT environments. The ideal candidate will have hands-on expertise in both Windows and Linux systems, coupled with a strong understanding of security operations at the infrastructure level.</p>
<p>We are seeking a highly experienced <strong>Microsoft Security Framework Engineer</strong> to lead the full activation and optimization of the Microsoft Security stack within our Microsoft 365 E5 environment. This is a critical contract role focused on designing, configuring, and deploying a comprehensive security framework to protect endpoints, identities, cloud applications, email, and sensitive Protected Health Information (PHI).</p><p>The successful candidate will serve as the subject matter expert responsible for implementing Microsoft Defender and Purview capabilities from the ground up, ensuring alignment with industry best practices and regulatory requirements.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the end-to-end design, configuration, and deployment of the full Microsoft Security stack, including:</li><li>Microsoft Defender for Endpoint</li><li>Microsoft Defender for Office 365 Plan 2</li><li>Microsoft Defender for Identity</li><li>Microsoft Defender for Cloud Apps</li><li>Entra ID Protection</li><li>Microsoft Purview (Data Loss Prevention (DLP) and Sensitivity Labels for PHI)</li><li>Architect and implement a cohesive Microsoft security framework that integrates all components for maximum protection and visibility</li><li>Configure advanced threat protection, automated investigation and response (AIR), attack surface reduction rules, and device control policies</li><li>Design and deploy Purview DLP policies and sensitivity labeling strategies tailored for PHI protection and regulatory compliance (HIPAA, etc.)</li><li>Implement Entra ID Protection policies, Conditional Access, and identity threat detection capabilities</li><li>Conduct security assessments, gap analysis, and provide recommendations to strengthen the overall security posture</li><li>Collaborate with internal IT, security, and compliance teams to ensure successful adoption and operational handover</li><li>Develop documentation, runbooks, and knowledge transfer materials for ongoing management and maintenance</li><li>Provide expert guidance on Microsoft 365 E5 security licensing, features, and roadmap</li></ul><p><br></p>
<p>Staff Software Engineer – Embedded Systems</p><p>Location: Bloomfield, CT</p><p>Work Arrangement: Onsite</p><p><br></p><p>Position Overview</p><p>We are seeking a Staff Software Engineer to lead the development of embedded software solutions for complex, safety‑critical commercial systems. This role provides technical leadership across the full embedded software lifecycle, including architecture, development, testing, automation, and field and factory tooling.</p><p>The ideal candidate brings deep expertise in embedded systems, strong leadership and mentoring capabilities, and a proven ability to translate business requirements into robust technical solutions. This position plays a key role in advancing global embedded software standards, improving reliability, security, and user experience across products.</p><p><br></p><p>Key Responsibilities</p><p>Technical Leadership & Architecture</p><ul><li>Lead implementation of the embedded software roadmap across field and factory tools.</li><li>Provide architectural guidance and drive best practices across global engineering teams.</li><li>Establish and enforce coding standards and conduct code reviews to ensure high‑quality, maintainable software.</li><li>Mentor and guide engineers to strengthen technical depth and consistency.</li></ul><p>Embedded Software Development</p><ul><li>Lead development of embedded C/C++ solutions across real‑time systems.</li><li>Support kernel, driver, BSP, bootloader, and device driver development.</li><li>Design and maintain multi‑threaded, real‑time applications using RTOS platforms.</li><li>Integrate and debug hardware interfaces including CAN, RS232/422/485, SPI, I2C, EEPROM, Flash, and timers.</li></ul><p>Testing, Automation & CI/CD</p><ul><li>Drive adoption of automated testing, simulation, and CI/CD pipelines to improve release quality and speed.</li><li>Lead regression and system‑level integration testing strategies.</li><li>Utilize advanced debugging tools (emulators, logic analyzers, JTAG/BDM, CAN analyzers, scopes).</li></ul><p>Security, UX & Field Support</p><ul><li>Lead integration of cybersecurity best practices into embedded products.</li><li>Partner with field users to improve UI/UX and reduce troubleshooting time.</li><li>Lead critical troubleshooting efforts for high‑value customers and legacy systems.</li><li>Participate in project planning, estimation, and cross‑functional resource coordination.</li></ul>
<p>We are seeking a Customer Support Specialist to provide exceptional service to customers by responding to inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator, problem-solver, and team player who thrives in a fast-paced environment. Based on general knowledge. The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training.</p><p><br></p><p> Responsibilities:</p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p><p> </p><p> </p><p> </p><p> </p><p><br></p>
<p>Robert Half is seeking a <strong>Customer Support Specialist</strong> for a leading agriculture organization located onsite in Johnston, Iowa. This role supports customers with delinquent accounts by identifying their needs, providing education and motivation, and helping them successfully resolve past-due balances. <strong>If you enjoy problem‑solving and delivering exceptional customer service, this is an excellent opportunity to grow your career.</strong></p><p> </p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Support delinquent customers by identifying issues and guiding them toward resolution</li><li>Review account details and payment history</li><li>Update and confirm customer/debtor information</li><li>Maintain compliance with federal and state regulations and company policies</li><li>Assist with resolving misapplied payments</li><li>Escalate complex account issues to supervisors when needed</li></ul><p><strong><u>Shift & Schedule</u></strong></p><ul><li>1st shift, 40 hours per week</li><li>Overtime available but not required</li><li>Work hours fall between 6:55 AM – 6:05 PM Central Time</li></ul><p><strong><u>Additional Details</u></strong></p><ul><li>Visa sponsorship is not available—now or in the future</li><li>Assignment approved for 1 year, with potential for extension based on business needs</li></ul>
<p>In healthcare, communication needs to be both efficient and empathetic. We’re seeking a Customer Support Specialist to assist patients and clients with scheduling, billing inquiries, and general support. This role is ideal for someone who can manage a high volume of communication while maintaining accuracy, professionalism, and a strong sense of responsibility.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle inbound and outbound calls related to scheduling, billing, and general inquiries</li><li>Assist with appointment coordination and follow-ups</li><li>Maintain accurate records within EMR/EHR systems</li><li>Verify patient information and update records as needed</li><li>Resolve issues or escalate concerns appropriately</li><li>Support administrative tasks such as data entry and documentation</li><li>Ensure compliance with HIPAA and internal policies</li></ul>
<p>We are seeking a Customer Support Specialist to provide exceptional service to customers by responding to inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator, problem-solver, and team player who thrives in a fast-paced environment. Based on general knowledge.</p><p><br></p><p>Responsibilities:</p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p><p> </p><p> </p>