<p>We are seeking a Customer Support Specialist to provide exceptional service to customers by responding to inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator, problem-solver, and team player who thrives in a fast-paced environment. Based on general knowledge. The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training.</p><p><br></p><p> Responsibilities:</p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p><p> </p><p> </p><p> </p><p> </p><p><br></p>
<p>In healthcare, communication needs to be both efficient and empathetic. We’re seeking a Customer Support Specialist to assist patients and clients with scheduling, billing inquiries, and general support. This role is ideal for someone who can manage a high volume of communication while maintaining accuracy, professionalism, and a strong sense of responsibility.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle inbound and outbound calls related to scheduling, billing, and general inquiries</li><li>Assist with appointment coordination and follow-ups</li><li>Maintain accurate records within EMR/EHR systems</li><li>Verify patient information and update records as needed</li><li>Resolve issues or escalate concerns appropriately</li><li>Support administrative tasks such as data entry and documentation</li><li>Ensure compliance with HIPAA and internal policies</li></ul>
<p>We are seeking a Customer Support Specialist to provide exceptional service to customers by responding to inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator, problem-solver, and team player who thrives in a fast-paced environment. Based on general knowledge.</p><p><br></p><p>Responsibilities:</p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p><p> </p><p> </p>
<p>We are seeking a Customer Support Specialist to deliver excellent service by assisting customers with inquiries, resolving issues, and ensuring a positive overall experience. The ideal candidate is professional, empathetic, detail-oriented, and comfortable working in a fast-paced environment.</p><p>Responsibilities:</p><p>• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p>• Troubleshoot and resolve product or service issues effectively.</p><p>• Document customer interactions and resolutions in CRM software.</p><p>• Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p>• Identify opportunities for process improvement based on customer feedback.</p><p><br></p>
We are looking for an experienced Cyber Security Engineer to join our team in North Charleston, South Carolina. In this Contract to permanent position, you will play a critical role in supporting mission-essential systems and ensuring the security of Department of Defense (DoD) intelligence and command-and-control operations. This opportunity requires a strong background in cybersecurity and the ability to work collaboratively with cross-functional teams to deliver secure, reliable, and high-performing solutions.<br><br>Responsibilities:<br>• Provide recurring security patch updates and application maintenance for military intelligence and command-and-control systems.<br>• Conduct integration, functional, and operational testing to validate system reliability and performance.<br>• Perform Quality Assurance (QA) and Quality Control (QC) activities to ensure compliance and mission readiness.<br>• Implement and maintain cybersecurity controls in accordance with DoD standards and best practices.<br>• Manage configuration management processes, including version control, change tracking, and baselining.<br>• Create and maintain detailed technical documentation for system users and stakeholders.<br>• Support the development and sustainment of secure and resilient systems for C5ISR, information operations, and enterprise IT environments.<br>• Collaborate with cross-functional teams to develop solutions that meet operational requirements and enhance mission capabilities.<br>• Enhance deployment and update processes to improve system efficiency and minimize downtime.
We are looking for a skilled and dedicated Cyber Security Engineer to join our team in Chesterbrook, Pennsylvania. This contract-to-permanent position involves overseeing information security governance, managing vendor relationships, and mitigating risks to ensure a secure and compliant environment. The ideal candidate will bring hands-on expertise in security practices, coupled with strong analytical and communication skills, to drive the implementation of robust security programs.<br><br>Responsibilities:<br>• Act as the primary liaison with offshore teams to ensure compliance with organizational security policies and standards.<br>• Monitor vendor performance against service level agreements and identify areas for improvement.<br>• Develop and enforce governance practices to align operations with security and compliance requirements.<br>• Collaborate with business units to ensure security measures are integrated into vendor projects.<br>• Conduct assessments to evaluate supplier compliance with confidentiality, integrity, and availability standards.<br>• Provide expert advice on information security, analyzing vulnerabilities and recommending remediation strategies.<br>• Draft and maintain organizational security policies and procedures, ensuring adherence to compliance standards.<br>• Prepare detailed reports on security governance and vulnerabilities for stakeholders and leadership teams.<br>• Facilitate regular risk assessments and vulnerability scans, ensuring timely resolution of findings.<br>• Support special projects and contribute to the continuous improvement of security practices.
<p><strong>Information Security Engineer</strong></p><p>We’re looking for a hands-on Information Security Engineer who enjoys keeping systems secure, threats out, and auditors happy. This role blends day‑to‑day security engineering with GRC work across our production environment.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Harden systems, patch vulnerabilities, and keep configurations secure</li><li>Monitor logs and alerts, respond to incidents, and investigate “that looks suspicious” moments</li><li>Manage security tools (SIEM, endpoint protection, vulnerability scanners)</li><li>Assess security impact of system changes before they become problems</li><li>Support risk assessments, audits, and compliance efforts</li><li>Create and maintain security policies, documentation, and metrics</li></ul><p><br></p><p><br></p>
<p>Our Utah-based client is looking for a skilled Cyber Security Engineer to join our team in. As part of this long-term contract position, you will play a crucial role in safeguarding our systems and networks against potential threats. This role requires a proactive approach to implementing security measures and ensuring compliance with industry standards.</p><p><br></p><p>Responsibilities:</p><ol><li><strong>Microsoft Security Stack Mastery</strong> — Deep expertise in Microsoft Azure Security and M365 subscriptions tenants, Defender (Endpoint, Identity, Cloud Apps,M365), Microsoft WAF. This is the core of the role.</li><li><strong>Azure, <u>Azure Security</u> & Cloud Security Architecture</strong> — Securing Azure workloads using Defender for Cloud, Security Center policies, RBAC, landing zone design, and cloud-native security controls across <strong>IaaC</strong>, PaaS/SaaS.</li><li><strong>Identity & Access Management (IAM)</strong> — Advanced knowledge of Entra ID, Conditional Access, Privileged Identity Management (PIM), Zero Trust architecture, and hybrid identity with multitenant AAD/EntraID.</li><li><strong>Experience or Knowledge on protecting copilot</strong> and other AI tools.</li><li>Compliance, Audit & Governance — Hands-on experience with audit frameworks (ISO 27001, CIS Benchmarks), Microsoft Purview for compliance management, and conducting technical security audits and risk assessments.</li><li>Evaluate Network Security Engineering — Expertise in firewalls (Azure Firewall, NSGs, ASGs), DDoS protection, private endpoints, VPN/ExpressRoute security, micro-segmentation, and Tenant network traffic analysis.</li><li>Security Governance & Risk Communication — Ability to translate technical findings into executive-level risk reports, manage security posture over time using Secure Score metrics, and communicate audit results to both technical and non-technical stakeholders.</li><li>Endpoint Security & Hardening — Deep knowledge of Microsoft Defender for Endpoint (MDE), Intune-based device compliance, attack surface reduction (ASR) rules, application control (WDAC/AppLocker), and secure baseline configurations.</li></ol><p><br></p>
<p>Under general direction, the Cybersecurity Engineer performs complex and varied work related to the planning, implementation, and ongoing support of cybersecurity measures across enterprise systems and networks. This role partners closely with IT infrastructure, systems administration, and application teams to identify security requirements, assess risk, and implement effective security solutions to protect organizational data and systems.</p><p><br></p><p>The position plays a key role in developing, maintaining, and continuously improving a comprehensive security framework spanning software, hardware, processes, and user awareness.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, implement, and maintain security architectures and controls across cloud, infrastructure, platform, and application environments</li><li>Deploy and manage security technologies such as firewalls, IDS/IPS, endpoint protection, VPNs, encryption, and secure access solutions</li><li>Perform vulnerability assessments, penetration testing, security scans, and risk assessments</li><li>Develop and execute remediation strategies, including patch and vulnerability management</li><li>Monitor security systems, logs, and alerts; respond to incidents and conduct forensic investigations as needed</li><li>Automate security monitoring, testing, and remediation workflows</li><li>Analyze threat intelligence and adapt security controls to address emerging risks</li><li>Maintain and update incident response and disaster recovery plans; coordinate and participate in annual testing</li><li>Ensure compliance with applicable cybersecurity regulations, standards, and best practices</li><li>Produce clear security documentation, reports, and executive-level risk summaries</li><li>Collaborate closely with IT, Help Desk, and application development teams to embed security across the environment</li><li>Support security awareness and training initiatives for staff</li><li>Serve as a technical security subject matter expert on internal and external initiatives</li><li>Perform other related duties as assigned</li></ul>
We are looking for a Cyber Security Engineer to support daily security operations and strengthen the organization’s overall security posture in Charlottesville, Virginia. This Long-term Contract position focuses on monitoring security activity, assisting with investigations, improving operational processes, and contributing to broader cybersecurity initiatives across the environment. The role works closely with IT security leadership and partners across departments to help maintain secure, compliant, and well-documented systems.<br><br>Responsibilities:<br>• Review security alerts, event data, and system logs each day, taking appropriate action or escalating concerns when necessary<br>• Assist with incident response efforts by gathering evidence, performing initial analysis, and recording findings in a clear and organized manner<br>• Carry out routine security administration tasks such as validating user access, examining privileged activity, and checking adherence to established policies<br>• Perform recurring health assessments for firewalls, identity services, logging coverage, endpoint compliance, and vulnerability management controls<br>• Maintain and refine operational documentation, including runbooks, checklists, technical standards, and support procedures<br>• Support cybersecurity projects related to access management, audit logging, data protection, encryption, and remediation planning<br>• Respond to assigned service requests and operational tickets involving security tools, permissions, and configuration-related questions<br>• Coordinate with internal stakeholders across technology and business teams to support remediation efforts, audit preparation, and control tracking
We are looking for a Cyber Security Engineer to strengthen a growing cloud security program in Minneapolis, Minnesota. This position will focus on protecting Azure and Microsoft 365 environments through secure design, identity governance, threat detection, and operational improvements. The ideal candidate brings hands-on experience with cloud platforms, modern security tooling, and cross-functional collaboration to reduce risk and support a resilient technology environment.<br><br>Responsibilities:<br>• Architect and support secure cloud solutions across Azure and Microsoft 365, ensuring platforms are configured to meet security and operational standards.<br>• Establish and manage identity and access protections by enforcing conditional access, role-based permissions, and zero trust security practices.<br>• Investigate alerts and suspicious activity using enterprise security platforms, then coordinate timely response and remediation efforts.<br>• Evaluate cloud environments for vulnerabilities and misconfigurations, and drive corrective actions to improve overall security posture.<br>• Build and maintain automation scripts in PowerShell, Python, or similar languages to improve efficiency in security administration and monitoring.<br>• Partner with DevOps and infrastructure teams to embed security controls into deployment workflows using infrastructure-as-code and pipeline automation tools.<br>• Support adherence to recognized security frameworks and regulatory expectations through policy alignment, control validation, and audit readiness activities.<br>• Troubleshoot complex issues affecting cloud, network, and endpoint security technologies, providing practical solutions across interconnected systems.<br>• Create and update technical documentation covering configurations, procedures, incident findings, and recommended best practices.<br>• Work closely with internal stakeholders on security initiatives, platform enhancements, and ongoing risk reduction projects.
We are looking for a Cyber Security Engineer to join our team in West Des Moines, Iowa in a contract role with the potential to become permanent. This position focuses on strengthening enterprise security across infrastructure, applications, cloud environments, and data assets while helping the organization stay ahead of threats and emerging risks. The ideal candidate will combine hands-on technical expertise with strong judgment in incident response, compliance support, and modern security practices, including the secure use of AI technologies.<br><br>Responsibilities:<br>• Design, implement, and enhance security measures that safeguard endpoints, servers, networks, applications, cloud environments, and sensitive data.<br>• Oversee daily activity across security tools and investigate alerts, vulnerabilities, and suspicious events to reduce organizational risk.<br>• Review logs and telemetry from enterprise monitoring platforms, cloud security solutions, and related tools to identify threats and unusual behavior.<br>• Lead or contribute to incident response efforts by assessing events, coordinating containment, and supporting recovery activities.<br>• Partner with internal stakeholders to prepare for and support security audits and compliance reviews, including frameworks such as ISO 27001 and SOC 2.<br>• Help develop and refine security policies, standards, and procedural documentation to strengthen governance and consistency.<br>• Serve as a technical resource for AI security by evaluating risks, recommending safeguards, and promoting secure adoption of emerging technologies.<br>• Establish and track security controls for AI-enabled tools to support responsible use and ongoing oversight.<br>• Work with cross-functional teams to improve security posture through continuous control monitoring, risk reduction, and configuration improvements.
<p>We are looking for a skilled Automation Engineer to join our dynamic team in Torrington, Connecticut. In this role, you will play a pivotal part in advancing our infrastructure through automation, ensuring seamless operations and enhanced reliability. You will have the opportunity to work on cutting-edge technologies and contribute to modernizing our systems.</p>
<p><strong>Service & Automation Engineer</strong></p><p>This position supports customers with technical service needs related to advanced manufacturing equipment and automated production systems. The role focuses on troubleshooting, upgrade support, and automation software commissioning to ensure equipment performance, uptime, and customer satisfaction.</p><p>You will travel to customer sites and work independently to diagnose and resolve technical issues. Candidates should be self-driven, organized, and comfortable handling service requests both on-site and remotely. Travel may be required on short notice, with service visits typically lasting 1–2 weeks and occasionally longer. When not traveling, you will provide remote support and contribute to continuous improvement of service operations.</p><p><br></p><p>Key Responsibilities</p><p>Customer Support & Service</p><ul><li>Serve as a primary technical contact for customer inquiries and service requests.</li><li>Provide remote troubleshooting support using phone, email, and secure remote access tools.</li><li>Diagnose issues and guide customers through corrective actions.</li><li>Escalate complex problems to specialized engineering teams when needed.</li><li>Perform on-site service work such as troubleshooting, commissioning, maintenance, and repairs when remote resolution is not possible.</li></ul><p>PLC Programming & Troubleshooting</p><ul><li>Modify, test, and debug PLC programs across modern and legacy control platforms (examples include Siemens and Allen-Bradley systems).</li><li>Troubleshoot ladder logic, function blocks, and structured text issues.</li><li>Optimize control logic for performance, safety, and efficiency.</li><li>Perform online/offline edits during commissioning or service activities.</li></ul><p>Drive Configuration & Diagnostics</p><ul><li>Configure and troubleshoot VFDs, servo drives, and motion controllers.</li><li>Set motor parameters, feedback devices, and motion profiles.</li><li>Diagnose drive faults such as overcurrent, encoder errors, or communication issues.</li><li>Integrate drives with PLC systems via industrial networks (e.g., EtherNet/IP, Profinet).</li></ul><p>HMI / SCADA Support</p><ul><li>Create or modify operator interface screens including alarms, trends, recipes, and controls.</li><li>Connect PLC tags to HMI objects and verify communications.</li><li>Adjust user interfaces based on operator feedback.</li><li>Troubleshoot display, scripting, or communication issues.</li></ul><p>Quality & Continuous Improvement</p><ul><li>Confirm resolution of service issues and ensure equipment reliability.</li><li>Provide feedback to engineering teams on recurring problems or improvement opportunities.</li><li>Document service activities and customer interactions in internal systems.</li></ul><p>Collaboration</p><ul><li>Support spare-parts identification and service quotation activities.</li><li>Share technical knowledge with internal teams and participate in project discussions.</li></ul>
<p>We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Contract to permanent position is ideal for a technician who can handle escalated desktop, Microsoft, and network-related issues while delivering a strong support experience across multiple organizations. The role requires a hands-on approach to troubleshooting, clear communication with end users, and the ability to contribute to both daily support operations and technical improvement initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve escalated technical issues involving Windows 10 and Windows 11 desktops, Microsoft 365 applications, Entra ID, and Active Directory services.</p><p>• Investigate network-related problems across client environments, including connectivity, routing, switching, VLAN behavior, VPN access, and LAN/WAN performance concerns.</p><p>• Support virtual infrastructure by assisting with administration and troubleshooting in VMware and Hyper-V environments.</p><p>• Help maintain backup and recovery operations, including support for Veeam-based data protection when used by clients.</p><p>• Serve as a higher-level resource for Tier 1 team members by guiding troubleshooting efforts and helping drive root-cause resolution.</p><p>• Manage incoming service requests through a ticketing platform such as ConnectWise, keeping records accurate, current, and well documented through closure.</p><p>• Work across multiple customer environments at the same time, adjusting quickly to different systems, priorities, and business needs.</p><p>• Create and update technical documentation, support procedures, and knowledge resources to improve consistency and team efficiency.</p><p>• Contribute to infrastructure initiatives such as upgrades, migrations, and onboarding activities for new client environments.</p><p>• Communicate status, findings, and next steps clearly to end users and internal teams to ensure timely and thorough support.</p>
<p>Robert Half is seeking a <strong>Senior Software Engineer (Contract)</strong> for a client looking to expand its engineering team with a strong backend-focused developer experienced in building scalable, secure, cloud-native applications. This opportunity is ideal for an engineer with deep expertise in <strong>Python</strong>, <strong>microservices architecture</strong>, and <strong>AWS cloud development</strong>, who can contribute at both the hands-on development and architectural levels. </p><p><br></p><p><strong>Duration: </strong>6 month contract with possible year end 2026.</p><p><strong>Schedule: </strong>Monday - Friday 8 AM PST start time</p><p><strong>Location: </strong>100% Remote </p><p><br></p><p>This consultant will play a critical role in designing and delivering high-performing backend services, modernizing engineering practices, and supporting scalable enterprise systems.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, develop, and maintain secure, scalable backend applications using <strong>Python</strong></li><li>Build and support <strong>microservices-based architectures</strong> and reusable shared services</li><li>Develop and maintain <strong>RESTful APIs</strong>, including authentication, documentation, lifecycle management, and scalability considerations</li><li>Perform and participate in peer code reviews to maintain code quality and engineering standards</li><li>Implement unit, integration, and performance testing to ensure production readiness</li><li>Build, configure, and optimize <strong>CI/CD pipelines</strong> for automated deployment and delivery</li><li>Troubleshoot and resolve production issues through root cause analysis and remediation</li></ul><p>System Design & Architecture</p><ul><li>Participate in technical design discussions and contribute to architectural decisions</li><li>Design scalable, secure, and performant distributed systems aligned to enterprise standards</li><li>Apply best practices around observability, disaster recovery, performance tuning, and capacity planning</li><li>Support cloud-native and event-driven application design patterns</li></ul><p>Innovation & Engineering Excellence</p><ul><li>Utilize AI-assisted development tools to improve engineering efficiency and code quality</li><li>Evaluate emerging tools, frameworks, and technologies for adoption</li><li>Drive improvements in engineering workflows, automation, and delivery practices</li></ul><p>Technical Leadership & Collaboration</p><ul><li>Mentor and support other engineers through technical guidance and knowledge sharing</li><li>Partner cross-functionally with engineering and product teams in an Agile environment</li><li>Promote engineering best practices and collaborative development standards</li></ul>
<p><strong>Platform Engineer – Data Science Platform</strong></p><p><strong>13 Week Contract to Hire </strong></p><p><strong>Onsite Hybrid: </strong>Columbus, OH or Dallas, TX or Minneapolis, MN</p><p><strong>Pay: </strong>Available on W2</p><p><strong>Job Summary</strong></p><p>We are seeking an experienced <strong>Platform Engineer</strong> to join a growing Platform Engineering team responsible for supporting and evolving a modern <strong>Data Science platform</strong>. This role focuses on building, managing, and securing cloud-based infrastructure that enables Data Science and AI/ML teams to operate efficiently at scale. The ideal candidate brings strong AWS expertise, hands-on infrastructure automation experience, and the ability to collaborate across technical and business teams.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Support and maintain ongoing <strong>Data Science infrastructure operations</strong></li><li>Design, build, and deploy <strong>AWS environments</strong> using automated <strong>CI/CD pipelines</strong></li><li>Manage and scale large, secure cloud environments to support current and future Data Science initiatives</li><li>Implement, own, and improve the <strong>image management lifecycle process</strong></li><li>Assist with the setup and ongoing management of <strong>AWS accounts</strong> dedicated to the Data Science platform</li><li>Develop and maintain infrastructure pipelines using <strong>CI/CD tools</strong> (e.g., Azure DevOps)</li><li>Build and manage environments using <strong>Infrastructure as Code (IaC)</strong> tools such as <strong>Terraform</strong></li><li>Develop scripts and applications using programming languages such as <strong>Python</strong></li><li>Manage and support database technologies including <strong>Athena, Oracle, MySQL, and PostgreSQL</strong></li><li>Leverage AWS services to enable <strong>Data Lake, Data Science, and AI/ML workloads</strong></li><li>Respond to requests from development and business users, removing technical roadblocks</li><li>Manage secured infrastructure environments, applying security controls and guardrails</li><li>Identify, remediate, and track infrastructure vulnerabilities within defined SLAs</li><li>Maintain audit logs and support compliance-related needs</li><li>Perform system upgrades, patching, and provide <strong>on-call support</strong> as required</li><li>Conduct root cause analysis and knowledge transfer sessions with internal teams</li><li>Collaborate closely with <strong>Network, Database, Infrastructure, and Architecture teams</strong> to align on platform strategy and delivery</li></ul>
<p>We are looking for a detail-oriented File Clerk to join our team in Bridgewater, New Jersey. </p><p><br></p><p>Responsibilities:</p><ul><li>Organize, maintain, and update physical and electronic files and records.</li><li>Assist with document preparation, data entry, and routine record updates.</li><li>Respond to basic inquiries and prepare standard correspondence as needed.</li><li>Generate simple reports and status updates to support daily operations.</li><li>Collaborate with team members to ensure accurate filing and smooth workflow.</li><li>Use Microsoft Office tools (Word, Excel, PowerPoint, SharePoint) for filing and documentation tasks.</li><li>Follow confidentiality guidelines to ensure records are secure and accessible.</li><li>Manage multiple tasks efficiently while meeting deadlines and priorities.</li></ul>
<p>We are seeking a detail oriented and proactive Sales Support Specialist to support our Sales team. This role is responsible for managing customer accounts, ensuring accuracy in forecasting and order processing, and maintaining strong communication across internal and external stakeholders. The ideal candidate thrives in a fast-paced environment, is highly organized, and demonstrates strong analytical and interpersonal skills.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support and manage customer accounts by reviewing forecasts, purchase orders, and sales agreements to ensure accuracy and alignment</li><li>Maintain and monitor supply chain requirements, recommending solutions to meet minimum stock levels, special shipment needs, and sales agreement renewals</li><li>Assist in the preparation, review, and implementation of sales agreements, ensuring smooth approval processes</li><li>Collaborate with Sales on quoting major orders and provide insights on large accounts and product families</li><li>Maintain accurate and timely communication with customers, internal teams, and stakeholders to minimize discrepancies and ensure data integrity</li><li>Learn and develop knowledge of company products and applications</li><li>Participate in special projects and initiatives as needed</li></ul><p><br></p>