<p>We’re seeking a Communications Specialist to support ongoing initiatives on a contract basis. The ideal candidate is a strong writer with experience in social media, content creation, and digital communication tools.</p><p>Responsibilities: </p><ul><li>Create and publish organic social media content</li><li>Write and design monthly newsletters in Constant Contact</li><li>Update website and blog content in WordPress</li><li>Design visuals in Canva and schedule campaigns in Hootsuite</li><li>Support broader communication projects as directed</li></ul><p><br></p>
<p>We are seeking a talented Communications Specialist to support a multi-phased refresh of our client's internal communications strategy for their employee referral program. This temporary, part-time role offers the opportunity to drive real impact by helping define key messages and a compelling call to action that will make the referral process more engaging, structured, and effective.</p><p><br></p><p><strong>Project Overview:</strong></p><p>You will play a pivotal role in revamping communications for an internal referral program, collaborating closely with both internal communications and creative teams.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Develop targeted internal messaging and engaging campaign assets</li><li>Partner with HR and internal communications teams to drive program adoption</li><li>Craft and implement creative strategies to boost employee engagement and referrals</li></ul><p><strong>Team Structure:</strong></p><p>Work alongside a dynamic team of communications and creative professionals.</p>
<p>We are looking for a skilled Wireless Telecommunications/Mobile Device Analyst to join our team in Bonita Springs, Florida. This role focuses on managing mobile devices, providing end-user support, and analyzing telecommunications usage and billing. The ideal candidate will also oversee mobile application distribution and ensure the creation and maintenance of technical documentation. This is a long-term contract position, offering an excellent opportunity to work in the rental and leasing services industry.</p><p><br></p><p>Responsibilities:</p><p>• Configure and manage the AirWatch console to support mobile devices effectively.</p><p>• Address and resolve escalated incidents and tickets related to AirWatch and mobile issues from the Service Desk.</p><p>• Handle end-user service requests and incidents through the ServiceNow workflow while adhering to service level agreements.</p><p>• Oversee the procurement and distribution of mobile devices and accessories for employees.</p><p>• Manage mobile devices by enrolling them in the mobile management system, enforcing compliance, and handling application management.</p><p>• Troubleshoot and resolve technical and business issues related to mobile and wireless telecommunications.</p><p>• Collaborate with U.S. and Canadian wireless carriers to address and resolve cellular connectivity challenges.</p><p>• Conduct monthly audits of mobile services, including international travel, zero usage, and high data usage cases.</p><p>• Develop and maintain reports analyzing monthly mobile usage and trends.</p><p>• Create and update knowledge-based documentation for both internal and end-user purposes.</p>
<p><strong>Jennifer Fukumae with Robert Half Financial Services is partnering with a confidential investment firm</strong> to hire an Investor Services Specialist to join their growing San Francisco office. This is an excellent opportunity for a detail-oriented financial services professional to support investor operations in a collaborative and evolving environment.</p><p><strong>About the Role</strong></p><p>The Investor Services Specialist will support day-to-day investor operations, including managing communications, assisting with onboarding new funds and investors, and coordinating investor due diligence requests. You’ll work closely with the Senior Manager of Investor Services, Investor Relations, and Finance teams, as well as external consultants, contributing to projects and technology initiatives. Flexibility, strong attention to detail, and a willingness to adapt are key for success in this role.</p><p><strong>Key Responsibilities</strong></p><p><strong>Investor Reporting & Deliverables</strong></p><ul><li>Prepare and distribute quarterly and annual investor reporting packages, including capital account statements, performance reports, and fund financials</li><li>Coordinate with Finance and Investor Relations to ensure timely, accurate investor communications</li><li>Maintain consistency of investor data across systems and reports</li><li>Prepare capital call and distribution notices in compliance with partnership agreements</li></ul><p><strong>Investor Operations & Communications</strong></p><ul><li>Manage day-to-day investor inquiries and monitor team inboxes</li><li>Assist with onboarding new investors and funds</li><li>Maintain high standards of data quality and accuracy in all communications</li></ul><p><strong>Data & Systems Management</strong></p><ul><li>Maintain and update investor information in CRM and fund accounting systems</li><li>Respond to internal and external data requests from investors and consultants</li><li>Identify opportunities to improve reporting and workflow processes</li></ul><p><strong>Collaboration & Support</strong></p><ul><li>Partner with Investor Relations on fundraising, due diligence, and reporting needs</li><li>Support materials for annual meetings, investor updates, and other client-facing initiatives</li><li>Collaborate across Finance, IR, and external consultants on ad hoc projects</li></ul><p><strong>Compliance & Tax Support</strong></p><ul><li>Coordinate AML/KYC documentation and tax form collection</li><li>Ensure investor records are accurate and comply with internal controls</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Recommend enhancements to reporting templates, portals, and communication tools</li><li>Adapt to evolving team responsibilities and implement best practices</li></ul><p><br></p>
<p>Our client's internal communications team is seeking an experienced Airtable Consultant to optimize their content management processes and streamline workflow efficiency across the communications group. This contract position offers the chance to drive impactful change alongside the entire communications team, focusing on upcoming top-of-year launches.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Assess and optimize how Airtable is used for managing team content and corporate communications</li><li>Design and implement effective workflows for content execution, review, and status visibility</li><li>Lead real-time workshops with team members to identify challenges and roll out improvements for efficiency</li><li>Support the development and refinement of intake forms for content planning</li><li>Ensure that the Airtable setup aligns with broader communications goals and ensures visibility across all content producers</li></ul><p><br></p><p>Day-to-Day Expectations:</p><ul><li>Engage with team members to refine the Airtable workspace, including workflows, views, and processes</li><li>Quickly implement workflow changes and drive user adoption for operational efficiency</li></ul><p><br></p>
<p><strong>Key Responsibilities</strong></p><ul><li>Design, configure, and maintain telecommunications systems, including VoIP, PBX, and unified communications platforms.</li><li>Install and support network infrastructure for voice and data transmission.</li><li>Monitor system performance and implement upgrades to improve reliability and efficiency.</li><li>Troubleshoot and resolve hardware, software, and connectivity issues.</li><li>Collaborate with IT teams to integrate telecommunications systems with existing networks.</li><li>Ensure compliance with industry standards, security protocols, and regulatory requirements.</li><li>Prepare documentation for system configurations, processes, and maintenance procedures.</li><li>Provide technical support and training to end-users as needed.</li></ul><p><br></p>
We are looking for a Network Operations Specialist to join our dynamic team in Philadelphia, Pennsylvania. This role is essential to ensuring seamless network connectivity and maintaining high-performance infrastructure across various sites. The ideal candidate will bring expertise in network management, troubleshooting, and vendor coordination, contributing to the stability and growth of mission-critical systems.<br><br>Responsibilities:<br>• Plan and execute network expansion projects, site relocations, and technology upgrades to enhance infrastructure capabilities.<br>• Manage the provisioning of private and public circuits, collaborating with telecom carriers and engineering teams to ensure timely delivery and diversity.<br>• Perform circuit acceptance testing with engineering teams and validate network performance using enterprise monitoring tools.<br>• Act as the first responder to service issues, investigating and escalating problems to carriers or internal teams as needed.<br>• Monitor and resolve carrier trouble tickets, ensuring minimal downtime and adherence to service-level agreements.<br>• Maintain detailed circuit inventory records, including bandwidth, SLAs, and circuit identifiers, for accurate tracking.<br>• Communicate regularly with technical peers and management regarding network performance, procurement updates, and issue resolutions.<br>• Provide after-hours support and participate in on-call rotations to address urgent network needs.<br>• Collaborate with infrastructure teams to support daily operations and ongoing projects.
<p>We are looking for a dynamic Talent Marketing Specialist to join our team in Arden Hills, Minnesota. This role is a fantastic opportunity for a creative, detail-oriented individual to lead impactful marketing initiatives across the full talent lifecycle, from candidate attraction to employee engagement. This is a long-term contract position, offering the chance to collaborate with cross-functional teams and influence key moments throughout the employee journey.</p><p><br></p><p>Responsibilities:</p><p>• Develop and manage the company's career site to ensure an engaging and seamless candidate experience.</p><p>• Design and implement data-driven marketing campaigns, including written, visual, and video content, to attract and convert candidates.</p><p>• Coordinate the creation and delivery of digital assets for talent marketing across multiple channels, ensuring adherence to brand standards.</p><p>• Lead targeted campaigns on social media and other platforms to attract high-priority candidate groups.</p><p>• Craft strategic communication materials to enhance employee experiences during key milestones, such as onboarding and career development.</p><p>• Partner with internal teams and external vendors to ensure smooth execution of marketing initiatives.</p><p>• Provide copywriting and editorial support for various HR-related communications, including announcements and newsletters.</p><p>• Elevate internal HR communications by promoting engagement and alignment through consistent messaging.</p><p>• Collaborate with the Talent Marketing Manager to support broader talent marketing strategies and initiatives.</p><p>• Identify opportunities for process improvements to enhance marketing efficiency and effectiveness.</p>
We are looking for a Device Support Specialist to join our team in Coral Springs, Florida. In this role, you will serve as the primary contact for technical support, assisting customers with hardware-related inquiries and troubleshooting. The ideal candidate will have strong technical skills, excellent communication abilities, and a proactive approach to problem-solving. This is a contract-to-permanent position offering an exciting opportunity to work with innovative technologies and collaborate across multiple teams.<br><br>Responsibilities:<br>• Provide technical assistance to customers, addressing inquiries and offering solutions for hardware-related issues.<br>• Assist customers with the installation, configuration, and operation of devices, ensuring optimal performance.<br>• Document customer interactions, track support cases, and ensure timely resolution of issues.<br>• Coordinate the replacement, shipping, and receiving of device components as necessary.<br>• Perform basic testing and functionality checks on returned hardware to identify potential defects.<br>• Update and maintain accurate records in support ticket systems and technical documentation.<br>• Collaborate with engineering teams to conduct product testing and provide feedback for improvements.<br>• Work closely with operations and product management teams to align support efforts with business objectives.<br>• Deliver exceptional customer service by addressing concerns with clarity and professionalism.
<p>We are looking for a dedicated and compassionate Call Center Specialist to join our team in San Diego, California. This contract-to-hire position offers the opportunity to make a meaningful impact by assisting individuals and communities through exceptional customer service and resource connection. In this role, you will serve as the vital link between clients and the services they need, ensuring every interaction is handled with care and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls and inquiries, providing accurate information and guiding clients to appropriate resources or assistance.</p><p>• Record all client interactions thoroughly and promptly using web-based systems.</p><p>• Stay informed about community services, resources, and programs to provide up-to-date support.</p><p>• Collaborate with colleagues and internal teams to address client needs effectively and efficiently.</p><p>• Maintain a high level of professionalism and empathy in all communications.</p><p>• Utilize various software tools, including CRM systems, to manage client interactions and data.</p><p>• Assist clients with billing and benefit-related questions, ensuring clarity and resolution.</p><p>• Handle customer concerns and resolve issues with sensitivity and attention to detail.</p><p>• Provide bilingual support in Spanish and English when necessary to serve diverse populations.</p><p>• Support ongoing improvements to processes and systems to enhance client experiences.</p>
<p>The Program Support Specialist provides administrative, operational, and logistical support to program staff to ensure the successful implementation of nonprofit initiatives. This role involves coordinating activities, maintaining program documentation, assisting with reporting, and serving as a key point of support for program teams.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist program managers with planning, coordination, and implementation of programs and events.</li><li>Maintain accurate program records, databases, and files.</li><li>Prepare reports, presentations, and documentation for internal and external stakeholders.</li><li>Coordinate communications with participants, volunteers, and partner organizations.</li><li>Track program metrics and assist in monitoring and evaluation efforts.</li><li>Support the development of outreach materials and communications.</li><li>Provide administrative support, including scheduling meetings, managing calendars, and coordinating logistics.</li><li>Perform other duties as assigned to support program success.</li></ul><p><br></p>
We are looking for a skilled Marketing Specialist to join our team on a long-term contract basis in Bloomington, Minnesota. In this role, you will focus on executing marketing strategies, managing digital campaigns, and analyzing data to drive impactful results. The ideal candidate will bring expertise in both traditional and digital marketing, along with a creative approach to content development and communications.<br><br>Responsibilities:<br>• Implement marketing strategies that align with organizational goals and drive engagement.<br>• Monitor and analyze data to track the effectiveness of campaigns and identify areas for improvement.<br>• Develop and manage marketing collateral, ensuring high-quality and brand consistency.<br>• Oversee the execution of digital marketing initiatives, including content editing and social media management.<br>• Manage multiple digital channels, ensuring timely updates and optimized performance.<br>• Plan and execute targeted email campaigns to reach specific audiences.<br>• Leverage Google Ads and AdWords to enhance online visibility and drive traffic.<br>• Utilize Google Analytics to measure campaign success and generate actionable insights.<br>• Collaborate with internal teams to coordinate marketing communications and strategies.
<p>We are looking for an IP Docketing Specialist to join a prominent firm in Detroit, Michigan. In this role, you will play a critical part in managing intellectual property deadlines, coordinating communications, and ensuring the smooth operation of docketing processes. This is an excellent opportunity for someone with strong attention to detail and a passion for intellectual property.</p><p><br></p><p>Responsibilities:</p><p>• Review, download, and docket incoming emails and documents related to intellectual property matters.</p><p>• Generate and distribute docketing reports to attorneys and team members, ensuring deadlines are clearly communicated.</p><p>• Manage communications with external agencies and organizations to confirm deadlines and maintain accuracy.</p><p>• Oversee the docketing of U.S. and international patent and trademark deadlines.</p><p>• Coordinate with foreign agents, attorneys, and team members across multiple office locations to ensure seamless operations.</p><p>• Ensure all deadlines are met by efficiently organizing and prioritizing workload.</p><p>• Proofread intellectual property documents and handle filings with relevant authorities.</p><p>• Respond to inquiries from clients, attorneys, and staff regarding docketing and calendar-related matters.</p><p>• Maintain and update calendars with all relevant deadlines.</p><p>• Assist in client billing processes and coordinate billing matters efficiently.</p>
<p><strong>Position: Supply Chain Specialist</strong></p><p>The Supply Chain Specialist manages all facets of the order processing cycle, consistently seeking opportunities to enhance efficiency while aligning with broader departmental or organizational objectives. This role represents the organization positively and professionally, collaborating within a fast-paced, team-oriented environment to meet both team and individual performance metrics. Responsibilities include analyzing workflows, tracking key metrics, implementing process improvements, and supporting necessary changes.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Order Fulfillment</strong></p><ul><li>Effectively prioritize and manage assigned tasks and workload.</li><li>Coordinate with suppliers regarding export documentation requirements.</li><li>Manage communications and order coordination with key logistics providers, distributors, and warehouse partners.</li><li>Maintain and document processes, including clear RACI (Responsible, Accountable, Consulted, Informed) charts for distributor-specific procedures.</li><li>Serve as main point of contact for customer communications.</li><li>Facilitate communication with sales teams when needed.</li><li>Oversee order processing and tracking using daily open orders reporting.</li><li>Anticipate potential risks to shipping timelines and address proactively.</li><li>Support the sample order process as required.</li><li>Review distributor inventory reports and discuss ordering needs with sales and distribution partners.</li><li>Analyze reporting (primarily in Excel) related to orders, key metrics, and allocations.</li><li>Prepare and follow up on necessary documentation with suppliers.</li><li>Review and clear backorder holds to ensure timely order release.</li><li>Propose improvements to existing processes through brainstorming and analysis.</li><li>Complete mid-month and month-end operational checks for assigned territories and team.</li><li>Provide coverage and support for team members as needed.</li></ul><p><strong>Accounting & Financial</strong></p><ul><li>Follow up with accounting on any credit or pricing holds.</li><li>Collaborate with the finance and accounting teams to ensure accuracy in excise tax processing.</li><li>Manage requests related to credits and rebills as required.</li></ul><p><strong>Compliance</strong></p><ul><li>Adhere to allocation protocols and support new product or distributor onboarding processes.</li></ul><p><br></p>
We are looking for an IT Support Specialist to join a dynamic healthcare environment in Ann Arbor, Michigan. In this role, you will provide essential technical assistance to a large hospice facility, ensuring smooth operations for both on-site and remote staff. This is a contract position with the potential for long-term employment, offering the opportunity to grow within the organization while making a meaningful impact.<br><br>Responsibilities:<br>• Provide first-level troubleshooting for technical issues related to Windows-based systems, including Active Directory, Office 365, and Exchange.<br>• Offer hands-on support for mobile devices such as Android smartphones and iPads.<br>• Deliver exceptional customer service to assist staff in a high-pressure healthcare environment.<br>• Facilitate the onboarding process for 20-30 new team members each month, ensuring their technical setup is complete.<br>• Conduct network troubleshooting to address connectivity issues and ensure reliable operations.<br>• Manage hardware inventory, including tracking and deploying necessary equipment.<br>• Assist field personnel with online troubleshooting and station setup as required.<br>• Collaborate with team members to maintain system functionality and resolve technical challenges.<br>• Ensure compliance with organizational IT protocols and practices.
<p><strong>Business-to-Business Collections Specialist</strong></p><p><br></p><p><strong>Location</strong>: Just north of downtown Indianapolis</p><p><strong>Type</strong>: Contract-to-hire (approx. 90 days to permanent)</p><p><strong>Schedule</strong>: Full in-office training, then hybrid with remote work on Mondays and Fridays</p><p><br></p><p><strong>🏢 About the Opportunity</strong></p><p>Our client, a service company headquartered just north of downtown Indianapolis, has an immediate opening for an experienced Business-to-Business Collections Specialist. This role is ideal for someone who can balance persistence in collecting outstanding debts with professionalism and customer service to maintain strong client relationships.</p><p><br></p><p><strong>📋 Key Responsibilities</strong></p><p>- Proactively identify and manage overdue commercial accounts</p><p>- Communicate with clients via phone, email, and written correspondence in a courteous, professional manner</p><p>- Negotiate and secure payment arrangements for outstanding invoices</p><p>- Maintain accurate records of all communications and collection activities</p><p>- Process payments and ensure accounts are updated promptly and correctly</p><p><br></p><p><strong>💼 What to Expect</strong></p><p>- Start as a contract role with the intention to transition to permanent after ~90 days</p><p>- Initial in-office training, followed by hybrid flexibility (remote Mondays and Fridays)</p><p>- Opportunity to make a direct impact while building long-term client relationships</p>
<p>We are looking for an experienced Collections Specialist to join a team in Wilmington NT, Delaware. This role is a contract position with the potential for a long-term opportunity, offering an excellent chance for professionals with a background in collections and customer service to grow within a dynamic work environment. Candidates should be comfortable working in a high-volume call center setting and possess strong communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Manage collection activities to recover outstanding balances in compliance with company policies.</p><p>• Communicate effectively with customers via phone or E-Mail, providing solutions to payment-related issues.</p><p>• Utilize Microsoft Excel and other tools to track account balances and generate reports.</p><p>• Collaborate with billing teams to ensure accurate handling of invoices and payments.</p><p>• Handle inbound and outbound calls to address customer inquiries and resolve disputes.</p><p>• Monitor overdue accounts and initiate appropriate follow-up actions.</p><p>• Analyze credit information and provide recommendations for account adjustments.</p><p>• Maintain detailed records of all communications and transactions for auditing purposes.</p><p>• Ensure compliance with regulatory standards and company procedures related to collections.</p><p>• Support continuous improvement initiatives to enhance collection processes and customer satisfaction.</p>
<p>We are looking for a dedicated Collections Specialist to join our team in Boca Raton, Florida. In this Contract to Permanent position, you will play a vital role in managing customer accounts and ensuring timely payments to meet organizational collection goals. This opportunity is ideal for individuals who thrive in a fast-paced environment and have a strong background in commercial and consumer collections.</p><p><br></p><p>Responsibilities:</p><p>• Monitor assigned customer accounts to achieve monthly and yearly collection targets, focusing on payments overdue by 60 days or more.</p><p>• Document collection activities to streamline follow-up processes and provide necessary support to accounts receivable personnel.</p><p>• Deliver accurate and timely updates on aging reports for weekly and month-end results reporting.</p><p>• Communicate weekly credit hold updates to the Accounts Receivable Manager to ensure appropriate account adjustments.</p><p>• Identify problematic accounts and escalate them for external collection agency placement while keeping the sales team informed.</p><p>• Review and reconcile accounts for potential write-offs or third-party collection placements.</p><p>• Process incoming emails and resolve internal and external inquiries efficiently.</p><p>• Manage mid-size customer accounts, along with top accounts within the portfolio.</p><p>• Provide support for related duties and responsibilities as assigned.</p><p>• Ensure careful and timely handling of customer communications and inquiries.</p>
<p>We are looking for a dedicated Housing Specialist to join our team in New Orleans, Louisiana. This short-term contract to permanent position focuses on providing administrative support to the IT Department within a non-profit organization. The role is integral to ensuring smooth technical operations and effective communication across various projects and initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate IT procurement by managing purchase requests, coordinating vendor communication, tracking orders, and ensuring compliance with organizational policies.</p><p>• Support IT project initiatives by assisting the IT Director and collaborating with internal managers to organize resources, track deliverables, and maintain documentation.</p><p>• Update and maintain the agency’s WordPress website by posting IT-related content and ensuring consistent, detail-oriented online representation.</p><p>• Monitor and manage IT service tickets, ensuring timely resolution and clear communication with staff throughout the process.</p><p>• Serve as the primary point of contact between the IT department and agency staff, fostering detail-oriented and efficient communication.</p><p>• Perform administrative tasks such as creating documents, spreadsheets, and correspondence using Microsoft Office tools.</p><p>• Coordinate schedules and appointments to support IT departmental operations and project timelines.</p><p>• Provide customer service excellence by addressing inquiries and maintaining a high standard of support.</p><p>• Assist with vendor communications and project documentation for initiatives like electronic documentation and camera systems projects.</p>
<p>We are looking for multiple Business Service Specialist's to join our clients team in the Albany area. This is a temporary to hire opportunity. You will also be cross-trained to assist in other service areas as needed, based on workload demands. All service lines operate in a customer service-focused environment. Key responsibilities include, but are not limited to:</p><p><br></p><ul><li><strong>Service Line Expertise:</strong> Develop and maintain a thorough knowledge of the policies and procedures specific to the assigned service line and apply them effectively.</li><li><strong>Transaction Processing:</strong> Accurately process transactions in compliance with standard operating procedures and the service line’s service level agreement (SLA).</li><li><strong>Customer Support:</strong> Serve as a representative in the BSC Call Center, providing assistance and support while utilizing the BSC ticketing system.</li><li><strong>Communication:</strong> Prepare and manage written and telephone communications, including email correspondence with customers, vendors, program administrators, and other stakeholders to address inquiries and requests.</li><li><strong>Problem Resolution:</strong> Resolve complex processing errors, identify user needs for processing systems, and manage other intricate transactions.</li><li><strong>Auditing and Analysis:</strong> Analyze data to resolve advanced auditing issues related to various New York State business practices, including audit functions and associated processes.</li><li><strong>Customer Service Excellence:</strong> Consistently deliver high-quality customer service to all BSC customers, ensuring their needs are met efficiently and effectively.</li></ul><p><br></p>
We are looking for an experienced Collections Specialist to join our team on a contract basis in Fort Wayne, Indiana. In this role, you will play a critical part in ensuring timely payments and resolving billing issues with professionalism and accuracy. This is an excellent opportunity to leverage your expertise in collections and contribute to a dynamic environment.<br><br>Responsibilities:<br>• Monitor and review payments received through virtual cards and address any discrepancies related to surcharge fees.<br>• Reach out to customers who attempt to make payments without including required fees, explaining the fee policies and resolving issues.<br>• Process invoices and submit them to appropriate portals with precision and attention to detail.<br>• Maintain accurate records of all communications and transactions to ensure compliance and accountability.<br>• Collaborate with team members to identify and implement improvements in collection processes.<br>• Contact customers to ensure overdue payments are resolved efficiently and professionally.<br>• Manage both commercial and consumer collections, adhering to company guidelines and standards.<br>• Provide clear and concise communication to clients regarding payment terms and conditions.<br>• Analyze and report on collection activities to provide insights into trends and opportunities for improvement.
<p><strong>Job Posting: Business Development Support Specialist</strong></p><p>Are you a proactive professional with strong communication skills and a passion for driving customer satisfaction and retention? We’re seeking a <strong>Business Development Support Specialist</strong> to join our team focused on supporting business development and achieving customer retention goals. This role involves close collaboration with customers, trade allies, and internal departments to deliver tailored solutions that meet our customers' needs.</p><p>As an integral part of the team, you’ll lead <strong>inside sales efforts</strong>, engage in customer retention calls, and deliver timely, results-oriented solutions. If you’re motivated to positively influence customer decisions and enjoy providing exceptional support in a collaborative environment, we want to hear from you!</p>
<p>We are looking for a dedicated Bilingual Spanish Customer Experience Specialist to join our mission-driven team in San Diego, California. In this role, you will serve as a vital connection between our organization and the community, providing compassionate support and exceptional service. As a Contract to permanent position, this opportunity offers the chance to grow while making a meaningful impact. This role has the opportunity to go hybrid upon permanent hire!</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls and inquiries, providing accurate information and assistance tailored to client needs.</p><p>• Document all client interactions and updates promptly in web-based systems to ensure accurate records.</p><p>• Stay informed about available services, resources, and programs to provide reliable referrals and solutions.</p><p>• Collaborate with internal teams to meet client needs efficiently and effectively.</p><p>• Maintain a detail-oriented and empathetic approach in all communications to uphold high customer service standards.</p><p>• Utilize CRM software and other tools to track and manage client interactions.</p><p>• Address billing or benefit-related questions and provide timely resolutions.</p><p>• Assist clients in navigating various systems, including Epic Software and Avaya CMS.</p><p>• Support organizational goals by adhering to established protocols and contributing to process improvements.</p>
<p>Our team is seeking a Marketing Specialist to support a segmentation initiative focused on analyzing product lines, identifying profitability, and evaluating customer alignment across key offerings for a major client in the CPG industry. The role involves assessing the performance and market position of three core products to determine profitability and ensure they continue to meet evolving client needs.</p><p><br></p><p>This position will report directly to the Strategic Marketing Manager and collaborate closely with cross-functional teams, including Product, Sales Management, Engineering, and external agency partners.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Develop and execute digital marketing strategies, programs, and supporting collateral.</li><li>Create, distribute, and manage communications such as newsletters, email campaigns, social media posts, and other marketing assets.</li><li>Design graphics for internal and external advertising purposes.</li><li>Support mass communication initiatives targeting both internal and external audiences.</li><li>Generate innovative social media campaigns to expand client reach and drive high-value sales leads.</li><li>Oversee content management and delivery across websites and social platforms.</li><li>Coordinate marketing events and meetings, including promotional item selection, budgeting, and messaging.</li><li>Manage CRM and digital systems to evaluate customer satisfaction and report on key marketing metrics.</li><li>Prepare agendas, meeting reports, statistics, and performance summaries to inform ongoing strategy sessions.</li><li>Support relationship building and strategic alliances within the industry.</li></ul><p><br></p>
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Plano, Texas. In this role, you will manage high-volume invoice processing and ensure accuracy in financial transactions across multiple locations. The ideal candidate will bring strong critical thinking skills, advanced Excel proficiency, and the ability to take initiative in a dynamic, fast-paced environment.<br><br>Responsibilities:<br>• Process a high volume of invoices monthly, ensuring accuracy and coding to the correct general ledger accounts.<br>• Manage financial transactions across multiple locations, including purchase order processing and invoice approvals.<br>• Handle vendor communications, resolve inquiries, and maintain updates in the accounts payable inbox.<br>• Set up new vendors and ensure compliance with company policies and procedures.<br>• Utilize advanced Excel functions such as pivot tables, VLOOKUPs, and SUMIFs to create detailed spreadsheets and reports for senior leadership.<br>• Export and analyze data from accounts payable systems, breaking down information into meaningful insights.<br>• Contribute to the implementation and optimization of accounts payable software, including handling ad hoc projects.<br>• Take ownership of assigned tasks and proactively identify areas for improvement in processes.<br>• Collaborate with a small accounts payable team to ensure timely and accurate completion of workflows.
