We are looking for a Technical Writer to support enterprise IT documentation efforts in Libertyville, Illinois. This Long-term Contract position focuses on producing clear, user-friendly materials that help employees understand digital workplace tools, account-related processes, and service updates. The ideal candidate can translate complex technical information into practical guidance for both technical and non-technical audiences while maintaining a high standard of accuracy and usability.<br><br>Responsibilities:<br>• Create and maintain end-user guides, knowledge articles, FAQs, and support content for enterprise IT services and platforms.<br>• Develop documentation related to Microsoft 365 applications, including Exchange Online, Teams, SharePoint, and OneDrive, with a focus on clarity and ease of use.<br>• Produce content that explains identity and access topics such as account setup, permissions, group-based access, and directory-related processes.<br>• Partner with IT, support, and cross-functional stakeholders to gather information, validate technical details, and ensure documentation reflects current practices.<br>• Communicate technology updates and service changes to large employee populations using messaging tailored to varying levels of technical understanding.<br>• Organize and publish content through documentation platforms such as Confluence, SharePoint, ServiceNow Knowledge Base, or similar tools.<br>• Apply user experience principles to improve how documentation is structured, presented, and consumed by end users.<br>• Manage multiple writing assignments at once while maintaining consistency, accuracy, and timely delivery across documentation projects.
<p>We are looking for a Technical Writer / Training Specialist to support the development of learning materials and deliver effective instruction for a utility billing platform. The ideal person will combine strong facilitation skills with the ability to translate system processes into easy-to-follow guides and engaging training experiences.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Conduct stakeholder interviews and gather training requirements</li><li>Create user guides, job aids, process documentation, and training materials</li><li>Develop customer-facing instructions for the billing portal</li><li>Deliver live, onsite training sessions to groups</li><li>Collaborate with internal teams on instructional videos and communications</li><li>Support training and user readiness throughout implementation</li></ul>
<p>Our defense engineering client in Burnsville is hiring a Technical Writer to author hardware maintenance manuals, component replacement procedures, and Interactive Electronic Technical Manuals (IETMs) for military systems. You will sit directly alongside engineers in a collaborative 30-person department, with dedicated mentorship from senior leads during your first 90 days to learn DoD standards. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Develop and revise maintenance manuals, replacement procedures, and other technical documents for military equipment and related hardware systems.</p><p>• Convert engineering drawings, schematics, and technical input from subject matter experts into step-by-step instructions for end users and maintainers.</p><p>• Collaborate in person with engineers and cross-functional team members to ensure documentation is technically accurate, usable, and complete.</p><p>• Prepare content for Interactive Electronic Technical Manuals and support documentation aligned with military program expectations.</p><p>• Participate in document review cycles, incorporating feedback and maintaining consistency across deliverables.</p><p>• Help manage version control and configuration practices to keep program documentation current and properly organized.</p>
<p>We are seeking a skilled Technical Writer to create, maintain, and improve technical documentation for internal teams and external users. The ideal candidate can translate complex technical concepts into clear, concise, and user-friendly content, working closely with subject matter experts, engineers, developers, and business stakeholders.</p><p><br></p><p>Responsibilities</p><ul><li>Develop, edit, and maintain technical documentation including user guides, process documentation, knowledge base articles, SOPs, FAQs, release notes, and training materials.</li><li>Gather information from technical teams and subject matter experts through interviews, meetings, and research.</li><li>Translate complex technical information into clear, understandable content for both technical and non-technical audiences.</li><li>Create and maintain documentation standards, templates, and style guides.</li><li>Review and update existing documentation to ensure accuracy, consistency, and compliance.</li><li>Collaborate with cross-functional teams including Engineering, Product Management, IT, Operations, and Training departments.</li><li>Manage documentation repositories and version control processes.</li><li>Support system implementations, software releases, and process improvement initiatives with updated documentation.</li><li>Ensure all documentation follows company branding, formatting, and regulatory requirements.</li></ul><p><br></p>
<p>Our client in the entertainment industry is seeking a<strong> Technical Policy Writer</strong> to support a large-scale documentation initiative. This remote <strong>contract</strong> role will focus on developing, documenting, and maintaining technical policies, procedures, process documentation, and standard operating procedures (SOPs) related to a recently implemented<strong> SAP S/4HANA</strong> environment.</p><p>This position is ideal for a writer who can translate complex business and technical processes into clear, user-friendly documentation for both technical and non-technical audiences. The successful candidate will partner with finance, accounting, operations, IT, and business stakeholders to capture current-state processes, identify best practices, and create standardized documentation that supports consistency, compliance, and operational efficiency.</p><p>Key Responsibilities</p><ul><li><strong>Develop, write, edit, and maintain technical policies, procedures, SOPs, process maps, job aids</strong>, and training documentation.</li><li>Interview subject matter experts and business stakeholders to gather requirements and document business processes.</li><li><strong>Translate complex SAP S/4HANA workflows </strong>into clear, concise, and easy-to-follow documentation.</li><li>Create and standardize documentation templates, process narratives, and procedural guides.</li><li>Review existing documentation and update content to reflect current processes and system functionality.</li><li>Organize and maintain documentation repositories, ensuring materials remain current and accessible.</li><li>Collaborate with accounting, finance, operations, IT, and project teams to ensure policies and procedures align with business objectives.</li><li>Support change management and user adoption efforts related to system and process updates.</li><li>Ensure documentation is consistent, accurate, and compliant with internal standards and controls.</li></ul><p><br></p>
We are looking for a Restaurant Technology Manager to lead day-to-day technology support and system reliability for a multi-location hospitality organization in Texas. This on-site role is suited for a hands-on IT specialist who can resolve technical issues, partner with business leaders, and keep essential platforms performing effectively across operations. The position also plays an important role in coordinating vendors, strengthening user adoption, and guiding technology enhancements that support the business as it grows.<br><br>Responsibilities:<br>• Oversee the performance and upkeep of hardware, software, and operational technology used across multiple hospitality sites.<br>• Diagnose and resolve issues affecting computers, mobile devices, peripherals, network components, and restaurant-related systems.<br>• Organize device installations, refreshes, repairs, and replacements while maintaining accurate records for asset tracking and lifecycle planning.<br>• Support cloud-based business applications by managing user access, system settings, and day-to-day functionality.<br>• Monitor connections and data flow between core platforms, partnering with providers and internal teams to address disruptions quickly.<br>• Deliver responsive technical assistance to employees, including account setup and removal for new hires and departing staff.<br>• Create clear training materials and support documentation to help users adopt systems confidently and solve common issues independently.<br>• Manage relationships with external technology vendors, including service coordination, license oversight, and review of support agreements.<br>• Contribute to budgeting, cost control, and process improvement efforts by evaluating technology spending and identifying practical efficiencies.<br>• Lead or support rollouts, upgrades, relocations, and expansion-related technology projects, including testing, deployment coordination, and occasional after-hours support when business needs require it.
Technical Project Analyst Hybrid in Philadelphia, PA (4x/week) Contract through 12/31/26 with extensions likely <br> We are seeking a Technical Project Analyst to support a fast-paced technology program focused on product releases, trial management, and cross-functional coordination. This is an excellent opportunity for an early-career detail oriented with experience in technical environments who enjoys driving projects forward, managing operational processes, and collaborating with both business and technical stakeholders. The role supports product trial initiatives, release operations activities, and ongoing coordination across engineering and business teams. <br> Responsibilities: Manage and track incoming work requests and project tickets through Jira Coordinate follow-ups with stakeholders to ensure timely ticket progression and resolution Attend engineering meetings, office hours sessions, and project discussions; document outcomes and update tickets accordingly Support trial management activities for new product and platform initiatives Maintain project plans, status tracking, and program documentation within Smartsheet Facilitate weekly standups and project status meetings Assist with business process documentation and operational reporting Partner with business and technical teams to gather requirements, communicate updates, and support project execution Help translate business needs into functional requirements and track changes throughout project lifecycles Support release operations activities and coordination across multiple stakeholders
We are looking for a detail-oriented Technician to support engineering laboratory operations in California. This contract position with potential for a permanent role focuses on semiconductor testing, hardware preparation, data recording, and day-to-day lab support in a fast-moving technical environment. The ideal candidate will help maintain organized workflows, accurate documentation, and dependable execution of testing activities while collaborating closely with engineering and reliability teams.<br><br>Responsibilities:<br>• Conduct electrical and functional evaluations on semiconductor components and related systems to support engineering and reliability objectives.<br>• Prepare, assemble, adjust, and rework circuit boards, sockets, adapters, and other test fixtures used in laboratory activities.<br>• Configure laboratory instruments and test setups, carry out established validation processes, and capture resulting performance data.<br>• Record testing conditions, outcomes, and irregularities with precision to ensure complete and traceable documentation.<br>• Use measurement devices, lab equipment, power tools, and specialized test platforms safely and effectively during daily operations.<br>• Track samples and test units throughout the lab process, helping maintain organization and supporting ongoing reliability programs.<br>• Assist technical teams with additional lab assignments, troubleshooting tasks, and operational support as project needs evolve.
<p>We are looking for a Technical Representative to support day-to-day technology needs in Eagan, Minnesota. This Long-term Contract position is ideal for someone who enjoys resolving hardware and software issues, coordinating service activities, and delivering dependable technical assistance in a fast-paced environment. The role focuses on hands-on desktop support, issue triage, and clear communication with users and internal partners to keep equipment and systems operating smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Provide front-line technical assistance for desktop hardware, software, and peripheral issues, ensuring timely resolution of user incidents and service requests.</p><p>• Diagnose and triage reported problems, determine next steps, and coordinate scheduling for repairs, installations, or follow-up support as needed.</p><p>• Handle inbound and outbound communications with users and internal teams to gather issue details, share updates, and confirm service completion.</p><p>• Install, configure, and maintain workstation equipment and related devices while verifying that systems meet operational specifications.</p><p>• Support equipment setup, calibration, and basic testing to confirm reliable performance and readiness for use.</p><p>• Track service activity, document troubleshooting steps, and maintain accurate records of schedule adjustments, asset status, and completed work.</p><p>• Partner with cross-functional teams to address technical needs involving desktop environments, software systems, and connected equipment.</p><p>• Follow workplace safety, cleanliness, and sanitation standards when handling devices, work areas, and technical tools.</p><p>• Assist with routine troubleshooting that may involve electrical or mechanical components, escalating more complex issues when appropriate</p>
<p>Our client, a technology-focused law firm serving VC-backed startups and established technology companies, is seeking a Technology Transactions Attorney to join its growing practice on a fully remote, contract-to-hire basis.</p><p>This is a hands-on, client-facing role for an attorney who can independently draft, negotiate, and manage sophisticated technology transactions while advising clients on issues involving artificial intelligence, data privacy, intellectual property, and commercial risk. The selected attorney will work directly with technology companies, manage negotiations, and serve as a day-to-day advisor across a broad range of commercial matters.</p><p><strong>Key Responsibilities</strong></p><ul><li>Draft, negotiate, and manage SaaS and on-premise software license agreements, hardware/software/content transactions, and other complex B2B commercial agreements</li><li>Review, revise, and negotiate vendor agreements on behalf of clients, including marketing services agreements, platform agreements, and data processing agreements</li><li>Advise clients on artificial intelligence, data privacy, intellectual property, open-source licensing, and related issues arising in commercial technology transactions</li><li>Manage and grow client relationships directly, serving as the day-to-day point of contact, advising across clients’ contract portfolios, and identifying opportunities to expand engagements over time</li><li>Assess legal and commercial risks, develop practical solutions, and guide negotiations to successful outcomes</li><li>Develop and maintain contract templates, negotiation playbooks, and fallback positions</li><li>Use AI-assisted legal tools for document review, issue spotting, and playbook development while exercising independent legal judgment</li><li>Collaborate with attorneys across the firm while independently managing assigned matters</li></ul><p><br></p>
<p><strong>About the Opportunity</strong></p><p>Are you looking to break into the IT or technology support field? This role is an excellent entry point for individuals who enjoy helping people, solving problems, and building foundational technical skills in a professional environment.</p><p>While this is not a highly technical IT position, you'll gain valuable experience working in a customer support setting, learning troubleshooting fundamentals, and supporting mobile device users. The company provides a structured onboarding program/extensive training to help you succeed from day one along with a clear promotion pathway.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide first-level support for wireless/cellular customers in a call center environment</li><li>Serve as the primary point of contact for customers experiencing service or device-related issues</li><li>Assist customers with device setup, SIM card activation, call, text, and data service issues</li><li>Follow established troubleshooting procedures and scripted workflows to resolve common issues</li><li>Guide customers through steps such as: resetting network settings, updating APN configurations, rebooting devices, reinserting SIM cards, verifying account information</li><li>Escalate issues involving provisioning, network outages, number porting, or complex technical problems as needed</li><li>Answer basic account and service-related questions, including plan features and device compatibility</li><li>Accurately document customer interactions in ticketing and CRM systems</li><li>Deliver clear, professional, and friendly customer support</li><li>Meet established quality, compliance, and performance standards</li></ul><p><strong>Please note: </strong>This position is onsite, Monday-Friday, in Covington, GA. Do not apply to this posting if you're not already local to metro Atlanta and willing to work onsite.</p>
<p><strong>Location:</strong> Livermore, CA (Onsite)</p><p><strong>Travel:</strong> Up to 25% domestic travel</p><p><br></p><p>Our client is seeking a <strong>Director of Technology</strong> to lead enterprise IT, cybersecurity, infrastructure, and digital transformation initiatives across a global manufacturing organization. This executive leadership role will drive technology strategy, modernize enterprise systems, and ensure IT capabilities support business growth, operational excellence, and innovation.</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and execute the company's IT and digital transformation roadmap.</li><li>Serve as a strategic advisor to executive leadership on cloud technologies, AI, cybersecurity, ERP modernization, and data analytics.</li><li>Oversee enterprise applications including ERP, CRM, MES, PLM, HRIS, and collaboration platforms.</li><li>Lead cybersecurity, infrastructure, cloud environments, business continuity, and disaster recovery programs.</li><li>Drive data governance, reporting, analytics, automation, and AI adoption initiatives.</li><li>Manage technology budgets, vendor relationships, and strategic IT investments.</li><li>Implement security frameworks aligned with NIST, ISO 27001, and industry best practices.</li><li>Lead and develop a technology organization of 15+ professionals, including 2 Senior Managers.</li><li>Partner with global stakeholders across manufacturing, engineering, operations, supply chain, and finance.</li></ul><p>This is an excellent opportunity for a strategic technology leader to make a significant impact within a global semiconductor and manufacturing organization while leading enterprise-wide transformation initiatives.</p>
<p><strong>About the Opportunity</strong></p><p>Are you looking to break into the IT or technology support field? This role is an excellent entry point for individuals who enjoy helping people, solving problems, and building foundational technical skills in a professional environment.</p><p>While this is not a highly technical IT position, you'll gain valuable experience working in a customer support setting, learning troubleshooting fundamentals, and supporting mobile device users. The company provides a structured onboarding program and extensive training to help you succeed from day one.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide first-level support for wireless/cellular customers in a call center environment</li><li>Serve as the primary point of contact for customers experiencing service or device-related issues</li><li>Assist customers with device setup, SIM card activation, call, text, and data service issues</li><li>Follow established troubleshooting procedures and scripted workflows to resolve common issues</li><li>Guide customers through steps such as: resetting network settings, updating APN configurations, rebooting devices, reinserting SIM cards, verifying account information</li><li>Escalate issues involving provisioning, network outages, number porting, or complex technical problems as needed</li><li>Answer basic account and service-related questions, including plan features and device compatibility</li><li>Accurately document customer interactions in ticketing and CRM systems</li><li>Deliver clear, professional, and friendly customer support</li><li>Meet established quality, compliance, and performance standards</li></ul><p><strong>Please note: </strong>This position is onsite, Monday-Friday, in Atlanta, GA. Do not apply to this posting if you're not already local to metro Atlanta and willing to work onsite.</p>
We are looking for a Service Delivery Manager to join our team in Brookfield, Wisconsin on a contract basis with the potential for a permanent role. In this role, you will oversee a portfolio of service and delivery initiatives, working closely with clients, internal partners, and external vendors to keep work moving smoothly from kickoff through completion. This position is ideal for someone who thrives in a fast-paced environment, communicates with confidence, and takes a proactive approach to improving operations and customer satisfaction.<br><br>Responsibilities:<br>• Lead several active projects at once, guiding each engagement from initial planning through final delivery while maintaining quality and consistency.<br>• Partner with internal departments, third-party vendors, and customers to align schedules, expectations, and next steps throughout the project lifecycle.<br>• Track milestones, timelines, open items, and shifting priorities to help ensure commitments are met and work remains on schedule.<br>• Communicate project progress, risks, and outcomes to clients and leadership through clear, timely updates and status reporting.<br>• Address day-to-day issues quickly, remove obstacles where possible, and elevate critical concerns when broader support is needed.<br>• Support scheduling, resource coordination, and workflow planning to improve team efficiency and execution across service activities.<br>• Assist with procurement, logistics, deployment coordination, and other operational tasks tied to customer delivery needs.<br>• Evaluate current processes, recommend practical improvements, and help strengthen the overall client experience.<br>• Help ensure services are delivered accurately, efficiently, and in a manner that builds trust and long-term customer satisfaction.
<p><strong>Technical Project Manager II </strong></p><p><strong>Location:</strong> Hybrid 4x Onsite Weekly, Mount Laurel, NJ</p><p><strong>Job Type:</strong> Contract</p><p><strong>Pay: </strong>Available on W2</p><p><strong>Overview</strong></p><p>We are seeking an experienced <strong>Technical Project Manager II</strong> to lead and deliver complex IT initiatives in a fast-paced enterprise environment. This role is responsible for managing large-scale programs consisting of multiple concurrent projects, driving Agile best practices, and ensuring successful delivery of technology solutions that align with business objectives.</p><p>The ideal candidate will bring a strong background in <strong>Agile project management, Scrum leadership, stakeholder communication, and enterprise program delivery</strong>, along with a proven ability to coordinate cross-functional teams and deliver results on time and within budget.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage complex, enterprise-scale IT programs and projects from initiation through delivery.</li><li>Lead Agile teams and promote Scrum principles, values, and best practices.</li><li>Serve as a Scrum Master and Agile leader, coaching teams on Agile methodologies and tools.</li><li>Develop and maintain project plans, schedules, budgets, milestones, and resource allocations.</li><li>Track and report project KPIs, risks, dependencies, and overall program health.</li><li>Ensure projects remain aligned with business goals, priorities, and strategic objectives.</li><li>Coordinate activities across multiple engineering, development, and business teams.</li><li>Communicate project strategy, status updates, risks, and changes to technical and business stakeholders.</li><li>Identify delivery risks and drive mitigation strategies to support successful outcomes.</li><li>Partner with leadership teams to prioritize technology initiatives and maximize business value.</li><li>Facilitate collaboration between engineering, deployment, and operational teams to improve solution delivery and sustainability.</li><li>Monitor project portfolios and recommend adjustments to scope, timing, resources, or budgets as needed.</li></ul><p><br></p>
<p><strong>Technical Project Manager</strong></p><p><strong>Location: Hybrid in Philadelphia, PA</strong></p><p><strong>Duration: Through 12/31/2026, extensions likely</strong></p><p><br></p><p>Seeking a senior-level Technical Project Manager with extensive Agile and Scrum experience to lead complex, enterprise-wide IT programs consisting of multiple concurrent projects. This role will partner with technology and business leadership to drive strategic initiatives, oversee project delivery, coach Agile teams, and ensure alignment between engineering, deployment, and business objectives. The ideal candidate is an experienced Scrum leader with strong program management expertise, a servant-leadership mindset, and a proven track record of delivering large-scale technology initiatives.</p><p><br></p><p><strong><u>Responsibilities</u></strong>:</p><ul><li>Manage one or more highly complex, enterprise-wide IT programs consisting of multiple projects.</li><li>Develop program strategies, business cases, and high-level project plans aligned with organizational objectives.</li><li>Lead Agile project execution and coach teams on Agile processes, methodologies, and tools.</li><li>Serve as a Scrum leader, ensuring proper adoption of Scrum values, principles, and practices.</li><li>Monitor project schedules, resource utilization, milestones, and key performance indicators (KPIs).</li><li>Provide regular status updates and communicate program direction, progress, risks, and changes to stakeholders.</li><li>Manage project scope, timelines, and budgets, adjusting plans as business needs evolve.</li><li>Track project milestones and recommend corrective actions to maintain delivery objectives.</li><li>Establish program milestones, monitor adherence to plans, and drive risk mitigation strategies.</li><li>Coordinate efforts across multiple engineering and development teams.</li><li>Act as a liaison between engineering and deployment teams to ensure requirements, design considerations, and operational sustainability are incorporated into solutions.</li><li>Partner with business and IT leadership to identify and prioritize technology initiatives that support strategic goals.</li><li>Ensure projects are delivered on time, within budget, and in alignment with business requirements.</li></ul>
<p><strong>Technical Support Engineer</strong></p><p>On-site | Austin, TX | Full Time</p><p><br></p><p><strong>Robert Half</strong> is partnering with an Austin-based technology company to hire a Technical Support Engineer. This role will support the organization's technology environment, collaboration platforms, endpoint infrastructure, and workplace technology. It combines hands-on technical support with infrastructure administration, automation, system reliability, and conference room technologies. The ideal candidate is equally comfortable troubleshooting executive support issues, managing workplace technology, improving operational processes, and supporting enterprise systems and cloud platforms.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide exceptional technical support for employees, executives, and key stakeholders.</li><li>Support and maintain endpoint devices, collaboration tools, workplace technology, and core business systems.</li><li>Troubleshoot hardware, software, network, and application issues while driving timely resolution.</li><li>Manage conference room, audio/visual, and video conferencing technologies to ensure a seamless user experience.</li><li>Coordinate hardware deployments, repairs, inventory management, onboarding, and offboarding activities.</li><li>Develop and maintain technical documentation, knowledge base articles, and self-service resources.</li><li>Identify opportunities for automation, process improvement, and operational efficiency.</li><li>Partner with infrastructure, security, and business technology teams on projects and strategic initiatives.</li><li>Participate in on-call support and after-hours maintenance activities as needed.</li></ul><p><br></p>
<p><strong>Technical Support Engineer</strong></p><p>On-site | Austin, TX | Contract-to-Hire</p><p><br></p><p><strong>Robert Half</strong> is partnering with an Austin-based technology company to hire a Technical Support Engineer (contract-to-hire). This role will support the organization's technology environment, collaboration platforms, endpoint infrastructure, and workplace technology. It combines hands-on technical support with infrastructure administration, automation, system reliability, and conference room technologies. The ideal candidate is equally comfortable troubleshooting executive support issues, managing workplace technology, improving operational processes, and supporting enterprise systems and cloud platforms.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide exceptional technical support for employees, executives, and key stakeholders.</li><li>Support and maintain endpoint devices, collaboration tools, workplace technology, and core business systems.</li><li>Troubleshoot hardware, software, network, and application issues while driving timely resolution.</li><li>Manage conference room, audio/visual, and video conferencing technologies to ensure a seamless user experience.</li><li>Coordinate hardware deployments, repairs, inventory management, onboarding, and offboarding activities.</li><li>Develop and maintain technical documentation, knowledge base articles, and self-service resources.</li><li>Identify opportunities for automation, process improvement, and operational efficiency.</li><li>Partner with infrastructure, security, and business technology teams on projects and strategic initiatives.</li><li>Participate in on-call support and after-hours maintenance activities as needed.</li></ul>
<p>We are seeking an IT Technician with strong customer service skills to support end users with basic hardware, software, and device troubleshooting.</p>
<p>We are seeking an experienced IT Deployment Technician to support a large-scale PC refresh initiative involving the wipe, imaging, deployment, and migration of approximately 400 Windows computers. The ideal candidate will have hands-on experience with Microsoft Deployment Toolkit (MDT), Windows Autopilot, or similar imaging and deployment technologies, along with strong desktop support and troubleshooting skills. This role will focus on preparing, deploying, and supporting end-user devices while ensuring a smooth transition with minimal business disruption.</p><p><br></p><p>Key Responsibilities</p><ul><li>Wipe, image, configure, and deploy Windows laptops and desktops.</li><li>Support migration and refresh activities for approximately 400 user devices.</li><li>Utilize Microsoft Deployment Toolkit (MDT), Windows Autopilot, or similar deployment tools to provision endpoints.</li><li>Configure hardware, software, user profiles, and security settings.</li><li>Perform data migration and user setup activities as needed.</li><li>Troubleshoot imaging, deployment, hardware, and software issues.</li><li>Enroll and manage devices in Microsoft Intune when applicable.</li><li>Document deployment activities and maintain accurate asset records.</li><li>Coordinate device swaps, user communications, and deployment schedules.</li><li>Provide post-deployment support to ensure successful user adoption and functionality.</li></ul><p><br></p>
<p>We're partnering with a growing technology organization in Nashville that is seeking a <strong>Hardware Engineer</strong> to support hardware testing, debugging, and product development efforts. This is an excellent opportunity for an engineer who enjoys hands-on troubleshooting, collaborating across teams, and working closely with R&D and manufacturing to bring products to market.</p><p><br></p><p>What You'll Do</p><ul><li>Set up and maintain hardware testing and debug environments.</li><li>Troubleshoot hardware issues and support root cause analysis efforts.</li><li>Partner with R&D, manufacturing, and vendor teams to resolve technical challenges.</li><li>Perform signal measurements and bring-up testing.</li><li>Utilize lab equipment including oscilloscopes and digital multimeters.</li><li>Support PCB rework, soldering, and hardware validation activities.</li><li>Assist manufacturing teams with debugging and troubleshooting efforts.</li></ul><p><br></p>
We are looking for an IT Hardware Technician to join our Information Technology team. This contract opportunity is ideal for a hands-on team member who enjoys supporting end users, maintaining core workplace technology, and assisting with cabling and physical security installations across multiple sites. In this role, you will help keep systems running smoothly by resolving technical issues, preparing equipment for users, and contributing to network and infrastructure projects.<br><br>Responsibilities:<br>• Deliver first- and second-level technical assistance for computers, laptops, printers, mobile devices, and other workplace hardware.<br>• Configure, maintain, and troubleshoot Windows-based systems to support day-to-day business operations.<br>• Manage directory services tasks such as setting up user profiles, updating access rights, resetting credentials, and maintaining group memberships.<br>• Support Microsoft 365 tools, including email, collaboration, file storage, and document-sharing platforms.<br>• Prepare, deploy, and maintain end-user equipment and software for both onboarding and ongoing operational needs.<br>• Investigate and resolve workstation, wireless, and general network connectivity issues across supported locations.<br>• Install and service IP camera equipment, surveillance technology, access control devices, and related physical security systems.<br>• Perform low-voltage cabling work, including routing, labeling, terminating, and testing Cat5e and Cat6 infrastructure.<br>• Maintain clear technical documentation such as issue records, system details, cabling information, and network diagrams.<br>• Work with outside vendors and internal stakeholders on upgrades, relocations, equipment rollouts, and infrastructure improvements.
<p><strong>Technical Program Manager III</strong></p><p><strong>Location:</strong> Philadelphia, PA (Hybrid - 4 Days Onsite / 1 Day Remote)</p><p><strong>Employment Type:</strong> Long Term Contract</p><p><strong>Overview</strong></p><p>We are seeking an experienced <strong>Technical Program Manager III</strong> to support large-scale software delivery initiatives within a Connected Living technology organization. This role will drive cross-functional programs focused on customer-facing application platforms, partnering closely with engineering, product, and business stakeholders to deliver complex initiatives from planning through deployment.</p><p>The ideal candidate combines strong program management expertise with a solid understanding of software development environments, enabling them to anticipate risks, facilitate technical discussions, and drive successful outcomes across multiple teams.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead one or more complex enterprise technology programs consisting of multiple interconnected projects.</li><li>Develop and maintain program strategies, project roadmaps, schedules, milestones, and delivery plans.</li><li>Coordinate software release activities and support deployment planning across multiple teams.</li><li>Partner with engineering, product, and business stakeholders to ensure alignment on priorities, dependencies, and deliverables.</li><li>Identify, assess, and mitigate program risks while proactively resolving issues that may impact delivery.</li><li>Track key project milestones and recommend adjustments to scope, schedule, resources, and priorities as needed.</li><li>Facilitate sprint planning and cross-functional planning activities.</li><li>Provide executive-level status reporting, leadership updates, and program communications.</li><li>Support complex technical initiatives involving APIs, system integrations, software troubleshooting, and platform dependencies.</li><li>Collaborate with internal and external partner teams to ensure successful end-to-end delivery.</li><li>Drive accountability, encourage solution-focused discussions, and help teams achieve measurable outcomes.</li></ul><p><br></p>
We are looking for a skilled Cisco VoIP/Radio Communication Systems Tech to support essential public safety and emergency communications operations in Florida. This Long-term Contract opportunity is ideal for a telecommunications specialist who can maintain reliable voice, radio, and dispatch-related systems in a fast-paced service environment. The role requires strong troubleshooting ability, sound technical judgment, and a commitment to keeping mission-critical systems operational for first responders and related agencies.<br><br>Responsibilities:<br>• Support the installation, configuration, maintenance, and repair of critical communications platforms used by law enforcement, 911 teams, fire stations, and emergency response personnel.<br>• Troubleshoot issues affecting Cisco voice systems, land mobile radio equipment, telephony components, dispatch-related technology, cabling, and connected infrastructure to restore service quickly.<br>• Investigate service interruptions and performance concerns, identify underlying causes, and apply effective corrective solutions to minimize downtime.<br>• Coordinate equipment purchasing, deployment, testing, upgrades, and replacement planning across the communications environment.<br>• Maintain organized records for device inventories, equipment assignments, configurations, and other operational documentation to support accountability and continuity.<br>• Review vendor billing and related documentation to help ensure accuracy and timely processing.<br>• Work closely with manufacturers, carriers, service providers, and external partners to resolve technical issues and sustain dependable communications services.<br>• Provide technical assistance during urgent incidents and be available for flexible scheduling, including after-hours response when operational needs require it.
<p>We are looking for an IT Operations Tech to deliver onsite technical support across facilities in Elko, NV. This contract-to-permanent opportunity is ideal for someone who enjoys balancing end-user assistance with infrastructure, networking, and systems support in a hands-on environment. The position requires a self-directed, detail-oriented individual who can resolve issues independently, partner effectively with users and technical teams, and contribute to site-based technology projects.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level onsite support for employee devices, business applications, Microsoft 365 tools, and connectivity-related incidents.</p><p>• Diagnose and resolve issues involving local networks, wireless access, endpoint performance, and core infrastructure components.</p><p>• Set up, configure, and maintain networking equipment such as switches, routers, firewalls, and wireless hardware.</p><p>• Complete physical IT installation work, including structured cabling, rack mounting, patch panel organization, hardware deployment, and workstation setup.</p><p>• Administer user lifecycle activities through Active Directory and Entra ID, including account provisioning, access changes, and device preparation.</p><p>• Support conference room technology and collaboration platforms to keep meetings and video communications running smoothly.</p><p>• Track equipment inventory, maintain technical documentation, and keep site records accurate for assets and infrastructure.</p><p>• Manage service requests with clear updates and documentation while coordinating onsite work with broader infrastructure teams.</p><p>• Participate in deployment efforts such as hardware refreshes, network expansion, equipment provisioning, and other operational IT initiatives.</p>