We are looking for a Technical Writer to support documentation excellence across manufacturing, engineering, laboratory, and operations teams in Colorado. This contract opportunity with the potential for a long-term role is ideal for someone who can turn complex technical information into clear, controlled, and practical documentation that supports compliance and day-to-day execution. The person in this role will help strengthen document governance, improve knowledge-sharing practices, and create materials that are accurate, consistent, and easy for teams to use.<br><br>Responsibilities:<br>• Create and update standard operating procedures, work instructions, policies, technical summaries, and other process-related documents for cross-functional teams.<br>• Build and refine documentation frameworks by developing templates, writing standards, formatting guidance, and governance practices that support consistency.<br>• Work closely with subject matter experts to capture specialized information and convert it into straightforward, user-friendly content.<br>• Oversee controlled document activities, including version tracking, change handling, routing for approvals, and release coordination.<br>• Review documentation for clarity, accuracy, and usability while driving improvements that raise overall content quality.<br>• Support quality and operational documentation needs within document management and controlled content environments.<br>• Organize stakeholder feedback cycles to ensure documents are reviewed, finalized, and issued in a timely manner.<br>• Develop training resources, instructional content, and user-facing guides that help employees understand processes and requirements.<br>• Contribute to ongoing improvements in documentation practices and knowledge management across the organization.
We are looking for a Technical Writer to support enterprise IT documentation efforts in Libertyville, Illinois. This Long-term Contract position focuses on producing clear, user-friendly materials that help employees understand digital workplace tools, account-related processes, and service updates. The ideal candidate can translate complex technical information into practical guidance for both technical and non-technical audiences while maintaining a high standard of accuracy and usability.<br><br>Responsibilities:<br>• Create and maintain end-user guides, knowledge articles, FAQs, and support content for enterprise IT services and platforms.<br>• Develop documentation related to Microsoft 365 applications, including Exchange Online, Teams, SharePoint, and OneDrive, with a focus on clarity and ease of use.<br>• Produce content that explains identity and access topics such as account setup, permissions, group-based access, and directory-related processes.<br>• Partner with IT, support, and cross-functional stakeholders to gather information, validate technical details, and ensure documentation reflects current practices.<br>• Communicate technology updates and service changes to large employee populations using messaging tailored to varying levels of technical understanding.<br>• Organize and publish content through documentation platforms such as Confluence, SharePoint, ServiceNow Knowledge Base, or similar tools.<br>• Apply user experience principles to improve how documentation is structured, presented, and consumed by end users.<br>• Manage multiple writing assignments at once while maintaining consistency, accuracy, and timely delivery across documentation projects.
We are looking for a Hardware Technician to join a collaborative team supporting technical deployment and service operations in Coral Springs, Florida. This contract-to-permanent opportunity is ideal for someone who enjoys hands-on hardware work, follows detailed procedures with precision, and stays organized in a fast-paced environment. The role focuses on preparing devices to customer specifications, supporting service requests, and assisting with basic technical troubleshooting while maintaining high security and quality standards.<br><br>Responsibilities:<br>• Configure hardware by installing required applications and loading secure keys according to customer-specific requirements.<br>• Complete service and repair authorization work accurately and within established turnaround expectations.<br>• Provide first-level technical support to customers and internal team members for common hardware and software issues.<br>• Troubleshoot device functionality using established processes and documented technical information.<br>• Maintain accurate handling of inventory by organizing stock locations and supporting equipment allocation needs.<br>• Follow all applicable security protocols, compliance requirements, and operational standards during device preparation and servicing.<br>• Manage assigned tasks efficiently while maintaining consistent productivity and close attention to detail.<br>• Contribute to team operations with a proactive approach and support additional technical duties as business needs evolve.
We are looking for a technically strong sales specialist to expand business across a regional territory while building lasting relationships with distributors, integrators, engineering firms, and industrial end users. This position blends consultative selling with application knowledge to help customers select the right motor control and protection solutions for their operations. The role is ideal for someone who can manage a territory strategically, support channel partners effectively, and turn technical insight into measurable revenue growth.<br><br>Responsibilities:<br>• Build and carry out a regional sales approach that increases revenue, strengthens market presence, and supports company growth goals within the assigned territory.<br>• Develop new business by engaging electrical distributors, system integrators, engineering consultants, and end users in industries that rely on motor control solutions.<br>• Maintain strong relationships with existing accounts through regular outreach, site visits, and ongoing business reviews aimed at uncovering expansion opportunities.<br>• Lead and support manufacturer representatives across the territory by aligning sales efforts, sharing product knowledge, and participating in joint customer meetings.<br>• Deliver technical presentations, product demonstrations, and customer education sessions that encourage product adoption and specification.<br>• Review customer drawings, electrical schematics, and project requirements to prepare accurate recommendations, proposals, and quotations.<br>• Partner with internal sales, engineering, and customer support teams to address application questions, resolve issues, and ensure a positive customer experience after the sale.<br>• Represent the company at trade shows, industry events, and technical seminars to strengthen visibility and generate strong business opportunities.<br>• Manage channel and distributor relationships in accordance with pricing structures, program expectations, and broader business objectives.
<p>We are seeking an experienced <strong>IT Technical Trainer / IT Training Lead</strong> to design, deliver, and continuously enhance enterprise-wide IT and digital productivity training programs. This role will play a key part in driving adoption of modern workplace technologies, including <strong>Microsoft Copilot</strong> and other AI-enabled tools, helping employees use technology securely, effectively, and in alignment with business goals.</p><p>The IT Training Lead will work closely with <strong>IT, Information Security, Human Resources, and business leadership</strong> to translate technical capabilities into practical learning experiences that improve employee productivity and support organizational success.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design, develop, and deliver engaging IT training programs for employees across the organization.</li><li>Lead training initiatives focused on digital workplace technologies, including Microsoft 365, Microsoft Copilot, collaboration platforms, and other AI-powered tools.</li><li>Partner with IT, Security, HR, and department leaders to identify skill gaps and training priorities.</li><li>Create learning paths, training materials, user guides, workshops, and e-learning content tailored to varying levels of technical proficiency.</li><li>Promote secure and compliant use of technology by incorporating cybersecurity and governance best practices into training programs.</li><li>Measure training effectiveness through adoption metrics, user feedback, and business productivity outcomes.</li><li>Continuously evaluate and improve training content to keep pace with evolving technologies and business needs.</li><li>Support change management efforts tied to new system rollouts, upgrades, and digital transformation initiatives.</li><li>Serve as a subject matter resource for end-user technology enablement and best practices.</li></ul><p><br></p>
Are you passionate about technology, manufacturing and building impactful relationships? Join our dynamic team as a Technical Sales Specialist, where your entrepreneurial spirit and client-orientation can truly shine. In this role, you’ll act as a key connector between new business opportunities and our market-leading solutions—directly influencing our company’s growth and our clients’ success. What You’ll Do: Forge lasting partnerships with new and existing customers—discover their needs, and creatively unlock new business opportunities. Prepare compelling quotes and proposals that win clients’ trust and align with their goals. Be our ambassador at industry trade shows, conferences, and seminars—network, share our story, and broaden our reach. Visit customers on-site to solve problems, ensure their satisfaction, and spark new projects. Keep our CRM (Salesforce) and order systems up-to-date, ensuring smooth operations from pitch to production. Partner closely with our engineering teams—helping transition prospects to happy, loyal customers by solving technical challenges together. Monitor market trends and deliver insights to leadership, helping us stay ahead and identify new growth avenues. Review contracts with a sharp eye for detail—terms, conditions, and export compliance are part of your toolkit. Oversee billing and coordinate shipping activities, ensuring top-tier customer service and expectations are always met. What Makes This Role Exciting: You’ll be joining a collaborative, forward-thinking culture where your ideas matter. Your work will fuel innovation and help shape the future of our company and our clients’ businesses. You’ll interact with diverse teams, learn from talented experts, and gain exposure across technical and commercial domains. detail oriented growth and development opportunities are not just offered—they’re encouraged. Posted by director of staffing Scott G. Moore (Reply here and connect with me on LinkedIn also!)
<p><strong>Technical Systems Engineer III</strong></p><p><strong>Location:</strong> Stone Mountain, GA (Atlanta Market)</p><p><strong>Job Type:</strong> Contract, 6 Month Assignment with Potential Extension or Conversion</p><p><strong>Schedule:</strong> Hybrid (Approximately 70% from home / 30% Field Work)</p><p><strong>Overview</strong></p><p>We are seeking a <strong>Technical Systems Engineer III</strong> to support a large-scale <strong>5G wireless deployment</strong> focused on data services within the Atlanta market. This opportunity is ideal for an experienced wireless engineer with strong Samsung network deployment experience who can independently manage market activities, coordinate field efforts, and support system implementation and performance optimization.</p><p>This role requires a high level of autonomy, with responsibilities split between remote engineering work and onsite field support throughout the market. Travel within the Atlanta area is expected, including drives of up to approximately two hours.</p><p><strong>Key Responsibilities</strong></p><ul><li>Support the planning, engineering, deployment, and optimization of wireless systems infrastructure.</li><li>Execute and manage 5G network deployment activities across the assigned market.</li><li>Perform system implementation, integration, testing, and troubleshooting.</li><li>Monitor network and system performance, identifying and resolving issues as needed.</li><li>Coordinate field activities and provide technical guidance during deployment efforts.</li><li>Utilize Samsung network management and deployment tools, including Samsung USM and/or WFM.</li><li>Maintain project documentation, reports, and deployment records.</li><li>Work independently to manage market-related engineering activities while collaborating with cross-functional teams.</li><li>Support ongoing network improvements, upgrades, and operational initiatives.</li></ul><p><br></p>
<p>Fully onsite role in Clearwater, FL. This role will convert over full time after 90 day trial period, where free individual benefits and a quarterly bonus plan that will enact upon conversion to full time. </p><p><br></p><p>We are looking for a skilled Technical Product Support Analyst to join our team in Clearwater, Florida, on a contract with the potential for a long-term position. In this role, you will provide in-depth technical assistance to customers while leveraging your mechanical and electrical expertise to resolve issues effectively. This position offers a dynamic opportunity to work within a healthcare-related environment and contribute to customer satisfaction through reliable troubleshooting and support.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries promptly, diagnosing and resolving technical challenges with precision.</p><p>• Apply mechanical and electrical knowledge, utilizing tools such as voltmeters, to troubleshoot equipment effectively.</p><p>• Maintain professionalism and de-escalate situations to ensure positive customer experiences.</p><p>• Collaborate with team members to streamline communication and enhance problem-solving efforts.</p><p>• Create and manage detailed documentation to support technical processes and training initiatives.</p><p>• Stay updated on emerging technologies and improve technical skills continuously.</p><p>• Perform repairs and maintenance on mechanical equipment as required.</p><p>• Uphold teamwork and a positive attitude in all aspects of the role.</p><p>• Ensure reliability and consistency in managing customer support tasks.</p>
<p><strong>Position Overview</strong></p><p>We are seeking customer-focused and tech-savvy individuals to join a fast-paced support team as a Technical Customer Support Representative. In this role, you will serve as the first point of contact for clients and advisors utilizing web-based tools and applications. This position combines technical troubleshooting with exceptional customer service, helping users navigate systems, resolve issues, and maximize their overall experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide exceptional support in a high-volume inbound call environment</li><li>Troubleshoot and resolve technical issues related to web-based applications and user accounts</li><li>Assist users with password resets, account access concerns, and system navigation questions</li><li>Educate customers on tools, processes, and best practices to improve usability</li><li>Accurately document customer interactions and resolutions within internal systems</li><li>Escalate complex issues to appropriate internal teams when necessary</li><li>Manage multiple priorities while maintaining service quality and response times</li><li>Stay current on system updates, enhancements, and internal processes</li></ul><p><br></p>
<p><strong>Technical Project Manager</strong></p><p><strong>Location: Hybrid in Philadelphia, PA</strong></p><p><strong>Duration: Through 12/31/2026, extensions likely</strong></p><p><br></p><p>Seeking a senior-level Technical Project Manager with extensive Agile and Scrum experience to lead complex, enterprise-wide IT programs consisting of multiple concurrent projects. This role will partner with technology and business leadership to drive strategic initiatives, oversee project delivery, coach Agile teams, and ensure alignment between engineering, deployment, and business objectives. The ideal candidate is an experienced Scrum leader with strong program management expertise, a servant-leadership mindset, and a proven track record of delivering large-scale technology initiatives.</p><p><br></p><p><strong><u>Responsibilities</u></strong>:</p><ul><li>Manage one or more highly complex, enterprise-wide IT programs consisting of multiple projects.</li><li>Develop program strategies, business cases, and high-level project plans aligned with organizational objectives.</li><li>Lead Agile project execution and coach teams on Agile processes, methodologies, and tools.</li><li>Serve as a Scrum leader, ensuring proper adoption of Scrum values, principles, and practices.</li><li>Monitor project schedules, resource utilization, milestones, and key performance indicators (KPIs).</li><li>Provide regular status updates and communicate program direction, progress, risks, and changes to stakeholders.</li><li>Manage project scope, timelines, and budgets, adjusting plans as business needs evolve.</li><li>Track project milestones and recommend corrective actions to maintain delivery objectives.</li><li>Establish program milestones, monitor adherence to plans, and drive risk mitigation strategies.</li><li>Coordinate efforts across multiple engineering and development teams.</li><li>Act as a liaison between engineering and deployment teams to ensure requirements, design considerations, and operational sustainability are incorporated into solutions.</li><li>Partner with business and IT leadership to identify and prioritize technology initiatives that support strategic goals.</li><li>Ensure projects are delivered on time, within budget, and in alignment with business requirements.</li></ul>
<p>We are looking for a Technical Project Manager to guide the early planning and discovery work for a large-scale public website modernization effort in San Francisco, California. This long-term contract position will focus on shaping the future digital platform by aligning technical direction, business needs, and delivery planning in a live production environment. The role will work closely with stakeholders, vendors, and cross-functional teams to define a practical roadmap for modernization and migration.</p><p><br></p><p>This is a hybrid, contract opportunity. </p><p><br></p><p>Responsibilities:</p><p>• Lead discovery activities to evaluate the current web ecosystem and recommend a modernization path that supports long-term digital goals.</p><p>• Work with business leaders and internal stakeholders to define target-state architecture, platform direction, and an improved online user experience.</p><p>• Translate findings into actionable migration plans, phased roadmaps, timelines, and implementation strategies.</p><p>• Collect and organize functional, technical, accessibility, compliance, and system integration needs to support informed decision-making.</p><p>• Run stakeholder meetings, interviews, and workshops across departments to capture priorities, risks, and dependencies.</p><p>• Support procurement-related efforts by contributing to vendor assessments, proposal reviews, and competitive selection processes.</p><p>• Coordinate communication and planning across multiple external partners and service providers involved in the web environment.</p><p>• Incorporate operational continuity, support needs, and website maintenance considerations into modernization planning for the active production landscape.</p>
We are looking for an experienced Technical Project Manager to lead complex IT initiatives and keep cross-functional teams aligned on delivery goals in Irvine, California. This Long-term Contract position is ideal for someone who can guide Agile execution, manage project plans, and maintain clear communication with stakeholders across the organization. The role requires a strong blend of technical project leadership, structured governance, and hands-on coordination using modern project tracking tools.<br><br>Responsibilities:<br>• Lead end-to-end planning and execution of IT projects, ensuring scope, timelines, budget, and deliverables remain on track.<br>• Facilitate Agile Scrum ceremonies, support team accountability, and help remove barriers that affect delivery progress.<br>• Partner with business and technical stakeholders to define priorities, align expectations, and communicate project status clearly.<br>• Build and maintain detailed project roadmaps, schedules, risk logs, and action plans to support successful outcomes.<br>• Use Atlassian Jira to organize work, monitor sprint progress, and provide visibility into milestones and team performance.<br>• Identify project risks, dependencies, and issues early, then drive mitigation strategies to reduce delivery impact.<br>• Coordinate across multiple teams and consultants to ensure technical efforts are integrated effectively and completed with quality.<br>• Support project governance by preparing updates, documentation, and reporting for leadership review and decision-making.
<p>We are looking for an experienced Software Development Project Manager to guide enterprise implementation initiatives for insurance clients in San Francisco, California. This contract position will oversee customer-facing deployment efforts from initial planning through rollout and adoption, while coordinating closely with internal partners and client stakeholders. The ideal candidate brings a strong background in SaaS or enterprise software delivery, excellent communication skills, and the ability to keep complex projects on track in a fast-moving environment.</p><p><br></p><p>Responsibilities:</p><p>• Direct full project lifecycles for enterprise software deployments, ensuring each engagement progresses smoothly from kickoff to successful go-live and user adoption.</p><p>• Act as the central point of coordination between customers and internal teams, aligning expectations around scope, schedules, milestones, and key outcomes.</p><p>• Partner with cross-functional groups such as Product, Customer Success, and Solutions Architecture to keep implementation activities organized and moving forward.</p><p>• Build and maintain detailed project documentation, including delivery plans, timelines, risk tracking, and regular progress updates.</p><p>• Lead client and internal meetings, including status reviews, training sessions, decision checkpoints, and implementation planning discussions.</p><p>• Anticipate delivery risks, dependencies, and roadblocks, then drive timely solutions to minimize impact on project success.</p><p>• Support onboarding and organizational readiness efforts to help customers adopt the platform effectively and realize business value.</p><p>• Oversee several active implementation projects at once while maintaining high standards for communication, organization, and customer experience.</p><p>• Prepare and deliver clear updates for leadership and executive stakeholders throughout the implementation process.</p>
We are looking for a Technical Project Manager to lead technology initiatives that support business goals in San Antonio, Texas. This role partners with technical teams and operational stakeholders to organize delivery, manage priorities, and keep projects moving from planning through implementation. The ideal candidate brings strong project leadership, clear communication, and the ability to guide cross-functional teams through complex technical work.<br><br>Responsibilities:<br>• Lead assigned technology projects from initiation through completion, ensuring scope, schedule, deliverables, and resource plans are clearly defined and managed.<br>• Coordinate with engineering, infrastructure, cybersecurity, and external vendors to keep technical efforts aligned with project objectives and business expectations.<br>• Provide regular updates to leadership and project stakeholders, highlighting progress, key decisions, dependencies, and potential delivery concerns.<br>• Monitor project risks and obstacles, develop practical response plans, and escalate critical issues when needed to protect timelines and outcomes.<br>• Gather and document business and technical requirements through stakeholder discussions, workflow reviews, and analysis of operational needs.<br>• Maintain essential project records, including plans, estimates, action logs, testing materials, training documentation, and implementation details.<br>• Track budgets and spending forecasts to support cost control and ensure compliance with financial guidelines.<br>• Promote effective project governance by identifying opportunities to improve methods, documentation standards, and team coordination.<br>• Oversee testing, validation, and deployment activities to confirm solutions meet organizational quality and readiness expectations.
<p><strong>Technical Project Coordinator</strong></p><p><strong>Location: Remote</strong></p><p><strong>Duration: Through 12/31/2026, extensions likely</strong></p><p><br></p><p>Support day-of-job project coordination activities for business service installations, upgrades, professional services engagements, and remediation projects. This role serves as the primary operational liaison between field technicians, project teams, dispatch, vendors, management, and customers to ensure successful execution of scheduled service events. The ideal candidate is highly organized, detail-oriented, capable of managing multiple priorities in a fast-paced environment, and comfortable providing real-time operational support while meeting strict service-level and KPI requirements.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Coordinate day-of-service activities from technician dispatch through completion and work order release.</li><li>Conduct pre-dispatch readiness reviews and confirmation calls with field technicians to verify arrival times, scope understanding, material availability, site access requirements, and technical preparedness.</li><li>Provide real-time operational support to field technicians during installation and service activities.</li><li>Monitor installation progress against project milestones, implementation timelines, and customer commitments.</li><li>Track project status and provide hourly updates within designated project management and operational systems, including Smartsheet and ILEX.</li><li>Serve as the primary point of contact for communications between field personnel, customers, management, project teams, dispatch, and vendors.</li><li>Escalate operational issues, schedule impacts, and change requests through established processes for timely resolution.</li><li>Validate completion of project deliverables, including documentation, testing results, photographs, and supporting records.</li><li>Ensure required project documentation is reviewed, approved, and uploaded to designated systems within established timelines.</li><li>Coordinate material procurement and delivery logistics, including accurate purchase order creation in accordance with procurement policies.</li><li>Support field service operations while ensuring adherence to established processes, schedules, and quality standards.</li><li>Meet productivity, documentation accuracy, customer satisfaction, and other KPI objectives.</li></ul><p><br></p>
We are looking for an IT Field Services Tech to provide on-site technical support for a wide range of end-user and network-connected technologies in Bellaire, Texas. This Long-term Contract position plays a key role in keeping workplace systems reliable, secure, and fully functional while supporting both daily operations and user productivity. The ideal candidate will work closely with internal teams and external partners to resolve issues, perform installations, and uphold strong service standards across multiple technology environments.<br><br>Responsibilities:<br>• Deliver hands-on support for desktops, software applications, mobile devices, telecom tools, patient entertainment systems, and other connected equipment across assigned locations.<br>• Diagnose technical problems, complete repairs, and restore service quickly to minimize disruption for end users and operational teams.<br>• Install, configure, test, and maintain hardware and software solutions used in clinical, security, engineering, and biomedical settings.<br>• Coordinate with vendors and cross-functional stakeholders to address incidents, schedule service activities, and support equipment deployments.<br>• Monitor ticket queues and respond within established service expectations while providing clear updates to users throughout the support process.<br>• Apply cybersecurity and data privacy practices when handling devices, files, user access, and system-related information.<br>• Maintain accurate documentation of service activities, asset details, troubleshooting steps, and resolution outcomes.<br>• Support network-enabled technologies by identifying connectivity issues and working with appropriate teams to resolve performance concerns.
The Tier 2 Technician serves as the primary escalation point above Tier 1 and is responsible for day-to-day technical delivery across client environments. This role manages the full spectrum of cloud platform administration, including Microsoft 365 and Google Workspace, network troubleshooting and configuration, and hands-on technical onboarding execution.<br><br>The Tier 2 Technician operates independently within a defined scope and escalates to the CTO only for architecture decisions, security incidents, development work, and other higher-level technical changes. This position is designed to absorb the operational technical responsibilities that would otherwise default to the CTO.<br><br>Required Qualifications<br>3–5 years of MSP or IT support experience, with at least 2 years in a Tier 2 or system administrator role<br>Hands-on Microsoft 365 administration experience required, including Exchange, SharePoint, Intune, and Entra ID<br>CompTIA Network+ or equivalent networking experience<br>Experience with RMM platforms such as DattoRMM or similar tools<br>Ability to work independently without step-by-step supervision<br>Valid driver’s license and reliable transportation for on-site work<br><br>Preferred Qualifications<br>Microsoft 365 certification such as Microsoft-102 or equivalent<br>Experience supporting Google Workspace environments<br>Experience with UniFi networking platforms<br>Strong documentation habits and client-facing communication skills<br><br>Ideal Candidate Profile<br>The ideal candidate is a self-sufficient technical detail oriented who is comfortable owning escalated support issues, executing onboarding tasks, and maintaining cloud and network environments with minimal supervision. They should be equally comfortable working behind the scenes on administration and configuration tasks and interacting directly with clients during support and onboarding engagements.
<p>We are looking for a skilled Automation Engineer to join our dynamic team in Torrington, Connecticut. In this role, you will play a pivotal part in advancing our infrastructure through automation, ensuring seamless operations and enhanced reliability. You will have the opportunity to work on cutting-edge technologies and contribute to modernizing our systems.</p>
We are looking for a Software QA Test Engineer to join a semiconductor equipment team in Fort Washington, Pennsylvania on a contract basis with the potential for a permanent role. In this role, you will help verify the performance, stability, and reliability of complex software that supports precision equipment, working closely with engineering and cross-functional partners in an Agile environment. The position offers hands-on involvement with both simulated platforms and production hardware while contributing to high-quality releases for advanced automation systems.<br><br>Responsibilities:<br>• Create and maintain comprehensive test strategies, detailed test cases, and execution scripts for software used in real-time equipment control.<br>• Partner with developers, systems engineers, and distributed team members to clarify requirements and confirm test readiness for new functionality.<br>• Conduct functional, integration, end-to-end, and regression testing to evaluate software behavior across multiple operating scenarios.<br>• Record, prioritize, and follow software defects through resolution using established issue-tracking practices and tools.<br>• Build and enhance automated validation routines in Python to improve repeatability and broaden system-level test coverage.<br>• Assess software performance in simulation environments as well as on physical semiconductor manufacturing equipment.<br>• Assist with equipment demonstrations, qualification activities, and customer acceptance events by validating system operation and issue resolution.<br>• Analyze unexpected system behavior, isolate root causes, and collaborate with development teams to drive effective fixes.<br>• Recommend and implement improvements to QA workflows, testing tools, and overall coverage to strengthen product quality.
Robert Half and Protiviti operate one of the most advanced Salesforce ecosystems in professional services. We don't simply administer Salesforce—we leverage it as a core component of a hybrid cloud architecture connecting Sales Cloud, Azure, and enterprise platforms at scale. We are seeking a Salesforce Technical Architect to own the platform end-to-end and lead a distributed team of 10+ engineers across the U.S. and India. This is a hands-on architecture leadership role responsible for technical strategy, engineering standards, and key platform decisions. You will also lead major initiatives including Salesforce Data 360 (CDP), Agentforce expansion, and AI-enabled data and automation capabilities. What You'll Do Architecture & Platform Leadership Define when to leverage native Salesforce capabilities versus Azure-based Node.js or Python services. Design and oversee scalable integrations between Salesforce and internal or third-party systems using event-driven and near real-time architectures. Lead the implementation and evolution of Salesforce Data 360, Agentforce, and AI-powered data pipelines. Develop secure, scalable architectural patterns that support growth while maintaining governance and platform integrity. Proactively manage platform health using Salesforce Health Check and Optimizer. Engineering Governance & Quality Serve as the final authority for architecture reviews and technical design decisions. Establish engineering standards for a global development organization. Embed security, testing, and compliance throughout the SDLC. Implement automated quality gates including code reviews, testing, and security scanning. Enable teams to move quickly through strong frameworks, tooling, and automation. CI/CD & Automation Advance Python-driven CI/CD pipelines and support reliable deployments. Automate key SDLC processes including testing, security review, and release management. Drive a culture of continuous delivery and engineering excellence. Team Leadership & Delivery Mentor and lead senior and entry level engineers across multiple locations. Guide development of scalable Salesforce solutions using Apex, LWC, Flows, and platform capabilities. Design and support APIs, integrations, and automation solutions using Azure, Node.js, Python, and cloud-native services. Build and manage enterprise data pipelines supporting Salesforce and Data 360. Define integration standards and data contracts across enterprise platforms. Lead expansion of Agentforce capabilities and AI-powered employee experiences. Drive adoption of Einstein Copilot, predictive analytics, and generative AI within marketing and sales workflows. Partner with product, business, and data teams to deliver scalable solutions and technical direction.
We are looking for two experienced engineers to turn emerging quantum computing hardware concepts into controlled, manufacturing-ready product documentation for systems. This contract opportunity with potential for a permanent role is ideal for professionals who excel at bringing order to evolving electromechanical designs, ensuring product structures, release records, and build packages are complete, accurate, and ready for production. In this role, you will work closely with technical and manufacturing partners to convert prototype and first-article hardware into fully documented assemblies that support procurement, fabrication, installation, and long-term lifecycle management.<br><br>Responsibilities:<br>• Build and maintain complete documentation sets that support fabrication, assembly, installation, and ongoing product support for complex hardware systems.<br>• Prepare and release controlled engineering records, including drawings, bills of materials, work instructions, and related product data needed for manufacturing readiness.<br>• Develop and update 3D models and detailed assemblies in CAD, with an emphasis on rack-mounted electromechanical equipment and enclosure integration.<br>• Oversee revision tracking, product release activities, and configuration control to keep design data accurate throughout the hardware lifecycle.<br>• Create structured product records within PLM tools and help establish clear, production-ready documentation for internal teams and external manufacturing partners.<br>• Collaborate with electrical engineers, scientists, technicians, and manufacturers to resolve open design details and close documentation gaps.<br>• Support prototype, first-article, and production builds by improving document clarity, manufacturability, and assembly flow.<br>• Apply design-for-manufacturing and design-for-assembly principles when refining hardware packages for procurement and build execution.<br>• Capture cable routing, packaging details, and system-level integration requirements to ensure reliable rack-level installation and assembly.
<p>The Automation Process Engineer is responsible for designing, implementing, and optimizing automated manufacturing processes within a high-volume electronics assembly environment. This role focuses on improving efficiency, product quality, and system reliability through robotics, equipment integration, and continuous improvement initiatives.</p><p><br></p><p>This individual will lead automation projects end-to-end—from equipment selection and implementation to process optimization—while partnering cross-functionally with engineering, production, and controls teams.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><p><strong>Automation & Equipment Engineering</strong></p><ul><li>Design, program, commission, and troubleshoot robotic and automated assembly systems (e.g., Techman, Epson, Yaskawa).</li><li>Lead the evaluation, selection, procurement, and qualification of automation equipment.</li><li>Oversee integration of robotics, material handling systems, and assembly equipment into production processes.</li><li>Partner with controls engineers to integrate PLCs, HMIs, SCADA, and MES systems.</li></ul><p><strong>Process Optimization & Continuous Improvement</strong></p><ul><li>Drive improvements in throughput, quality, and reliability across manufacturing operations.</li><li>Conduct root cause analysis (RCA) and implement corrective actions to resolve production issues.</li><li>Lead Lean Manufacturing and Six Sigma initiatives, including DOE and process optimization efforts.</li><li>Develop and implement process control measures and performance metrics.</li><li>Identify cost-saving opportunities and lead cost-reduction initiatives.</li></ul><p><strong>Maintenance & Reliability</strong></p><ul><li>Establish and improve preventive and predictive maintenance programs.</li><li>Reduce equipment downtime and improve overall system performance.</li><li>Troubleshoot complex manufacturing and automation issues.</li></ul><p><strong>Project Leadership</strong></p><ul><li>Lead automation and process improvement projects from concept through implementation.</li><li>Collaborate with product development teams to support new product introduction (NPI) and improve manufacturability.</li><li>Document processes, workflows, and system capabilities.</li></ul>
We are looking for an experienced Support Technician III to provide advanced technical support in a manufacturing environment in New Castle, Pennsylvania. This role is focused on maintaining end-user systems, resolving complex desktop and device issues, and supporting a reliable technology experience across the organization. The ideal candidate brings strong hands-on knowledge of Windows platforms, endpoint management, and enterprise support tools, along with a practical, service-oriented approach to troubleshooting.<br><br>Responsibilities:<br>• Deliver advanced desktop and help desk support by diagnosing and resolving hardware, software, and connectivity issues for end users.<br>• Configure, deploy, and maintain PCs and enterprise devices while ensuring alignment with organizational standards and compliance requirements.<br>• Administer and support Windows 10 and Windows 11 environments, along with Microsoft 365 applications and related productivity tools.<br>• Build, manage, and deploy system images using modern provisioning and endpoint deployment solutions, including tools such as Autopilot.<br>• Use PowerShell to automate routine support activities, assist with software deployment, and address system remediation needs.<br>• Support Active Directory tasks such as user account assistance, access updates, and device-related administration.<br>• Track incidents and service requests through help desk and problem management platforms, maintaining accurate documentation and timely follow-up.<br>• Collaborate with internal IT teams to troubleshoot escalated technical issues and improve workstation performance and support processes.
We are looking for an Analyst II, Technical Support to provide hands-on audio-visual support for onsite meeting spaces and end users in Houston, Texas. This Long-term Contract position is focused on maintaining reliable conference room technology, resolving technical issues quickly, and helping employees use collaboration tools effectively. The role suits someone who combines strong troubleshooting ability with clear communication, a customer-focused mindset, and a willingness to learn evolving AV platforms and support processes.<br><br>Responsibilities:<br>• Deliver onsite support for conference room and meeting space technology, ensuring audio-visual systems remain operational for daily business use.<br>• Diagnose and resolve hardware, software, and connectivity issues affecting collaboration tools, room systems, and digital display solutions.<br>• Assist employees with meeting preparation, room setup, scheduling support, and live troubleshooting during meetings and events.<br>• Perform routine walkthroughs of office spaces to identify malfunctioning equipment early and address issues before they disrupt users.<br>• Monitor administrative portals and reporting tools related to AV platforms, device health, and digital signage performance.<br>• Partner with senior team members to evaluate system performance, investigate recurring problems, and recommend practical improvements.<br>• Provide end-user guidance and informal training so employees can use meeting room technology more effectively and avoid repeat issues.<br>• Support installation, maintenance, and physical adjustment of AV equipment, including tasks that involve lifting, bending, climbing ladders, or working around furniture.
<p>We are seeking an <strong>Application Support Specialist</strong> to provide front-line support for a modern web-based case management and licensing platform. This individual will serve as the primary point of contact for end users, helping resolve application issues, guiding users through system functionality, and ensuring a positive customer experience.</p><p><br></p><p>This role is ideal for someone with strong customer service skills, application support experience, and the ability to communicate technical information clearly to users of varying technical backgrounds.</p><p><br></p><p><strong><u>*Position is fully onsite in Richmond, VA*</u></strong></p>