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38 results for Technical Writer Technology jobs

Service Technician

Boston, MA
onsite
Permanent / Full Time
65000 - 80000 USD / Yearly
We are seeking a Service Technician to join our team in Boston, Massachusetts. As a Service Technician, you will be instrumental in maintaining and repairing security systems, ensuring their optimal performance. This role involves working with a variety of technologies including Access Control, Alarm Systems, CCTV, Integrated hardware, Intercom systems, and Programming. Responsibilities: • Conduct regular inspections of security systems to identify and resolve issues • Maintain and repair access control systems, ensuring their optimal functionality • Regularly update and maintain customer records in the system • Perform programming tasks as necessary to ensure the effectiveness of security systems • Handle customer inquiries promptly and professionally • Stay updated with the latest industry trends and advancements in security systems • Adhere to OSHA 10-Hour safety regulations in all tasks • Work with integrated hardware and intercom systems to ensure seamless security operations • Install and maintain CCTV and alarm systems according to customer needs.
2026-05-19T00:00:00Z

Service Technician

Clemson, SC
onsite
Temporary to Hire
26 - 30 USD / Hourly
We are looking for a Service Technician to support low-voltage and physical security projects in South Carolina. This contract opportunity with potential for a permanent role is ideal for someone with hands-on experience in cabling, access control, and surveillance systems who enjoys field-based technical work. In this role, you will help keep customer systems operating reliably by performing installation, repair, and maintenance tasks across a range of network and security technologies. Responsibilities: • Perform installation, troubleshooting, repair, and ongoing upkeep of low-voltage systems, including category cable, fiber cabling, and related network infrastructure. • Service access control equipment, door hardware, and connected devices to ensure secure and reliable operation. • Install and maintain video surveillance solutions, including cameras and supporting components. • Build and support pathway structures that protect and organize cabling for security and communications systems. • Work independently on routine assignments or coordinate with onsite leadership on more complex service projects. • Maintain company-issued tools and equipment in safe, organized, and working condition. • Follow established safety procedures and field best practices while working in active jobsite environments. • Partner with other technicians and team members to complete service calls efficiently and maintain strong project support. • Assist with additional field service duties as business needs require and contribute to a team-oriented work environment.
2026-06-02T00:00:00Z

Microsoft 365 Technician

Norman, OK
onsite
Temporary to Hire
42.75 - 49.5 USD / Hourly
We are looking for a Microsoft 365 Technician to join a growing IT services team supporting a wide range of residential and commercial clients in Norman, Oklahoma. This contract position is ideal for a hands-on, detail-oriented individual who enjoys solving technical problems onsite, communicating clearly with end users, and working across Microsoft 365, networks, servers, and endpoint systems. The role blends field support and help desk responsibilities, requiring strong troubleshooting skills, sound judgment, and a customer-focused approach in varied client environments. Responsibilities: • Provide onsite technical support for residential and business customers by diagnosing and resolving issues involving internet connectivity, workstations, servers, and network equipment. • Administer and support Microsoft 365 environments, including user onboarding, account setup, configuration, and day-to-day issue resolution. • Troubleshoot break/fix incidents across a broad mix of technologies such as Active Directory, computer hardware, Apple devices, Mac systems, Android devices, and deployment tools. • Install, test, and repair cabling and related connectivity components, including work that may require climbing ladders in client locations. • Configure and maintain infrastructure components that may include Cisco, Citrix, and other business-critical platforms used within client environments. • Deliver responsive help desk support by identifying root causes, documenting findings, and restoring service with minimal disruption to end users. • Travel to client sites using a personal vehicle to complete service calls, installations, and technical assessments throughout the surrounding service area. • Assist with client environment standardization and migration-related technical tasks as business needs evolve within managed service operations.
2026-06-01T00:00:00Z

IT Field Service Technician

East Hartford, CT
onsite
Permanent / Full Time
58000 - 68000 USD / Yearly
We are looking for an IT Field Service Technician to deliver hands-on technical support for clients across East Hartford, Connecticut and the surrounding area. This position is ideal for someone who enjoys working directly with users, resolving a wide range of infrastructure and desktop issues, and maintaining a high standard of service in the field. The role combines on-site troubleshooting, system setup, and clear documentation to help keep client environments stable, secure, and efficient. Responsibilities: • Travel to customer sites within the local service area to diagnose and resolve technical issues on-site. • Deploy, configure, and support Windows-based computers, including both hardware components and installed applications. • Install and troubleshoot networking equipment such as switches, routers, firewalls, wireless systems, printers, and related peripherals. • Investigate and resolve server-side problems involving Windows Server environments, Active Directory, and connected services. • Maintain accurate service records, update support tickets, and communicate progress to clients using service management and documentation tools. • Participate in an after-hours support rotation several times per year to assist with urgent client needs outside standard business hours. • Provide general technical assistance as needed and contribute to additional field service tasks assigned by leadership.
2026-05-27T00:00:00Z

Telecom Engineer

San Ysidro, CA
onsite
Temporary / Contract
39.5865 - 45.837 USD / Hourly
We are looking for a Telecom Engineer to support a healthcare organization in San Diego, California with the administration and optimization of modern voice and communications platforms. This Long-term Contract position focuses on maintaining reliable telephony services, improving user experience, and contributing to critical telecom initiatives across a hybrid environment. The ideal candidate brings hands-on expertise with cloud calling technologies, legacy voice systems, and responsive technical support in a fast-paced setting. Responsibilities: • Administer and optimize cloud telephony platforms, with primary responsibility for Genesys Cloud and Cisco Webex Calling environments. • Support site-by-site voice platform rollouts as part of the migration from Mitel to Cisco Webex, ensuring minimal disruption to business operations. • Contribute to telecom initiatives such as platform enhancements, technology deployments, and infrastructure modernization efforts. • Maintain service continuity across both legacy and cloud-based voice systems during transitional periods. • Investigate and resolve issues involving call queues, routing behavior, outages, and overall telecom performance. • Provide break/fix support for existing Mitel systems while also supporting newer communication tools in production. • Manage support tickets end to end, including diagnosis, resolution, root cause review, and recommendations to prevent repeat incidents. • Administer endpoint management activities using Microsoft Intune to support telecom-related devices and user environments. • Identify opportunities to streamline support processes, strengthen system reliability, and improve the overall end-user experience. • Communicate clearly on ticket progress, project updates, and emerging support priorities while delivering high-quality customer service.
2026-06-05T00:00:00Z

Telecom Engineer

San Ysidro, CA
onsite
Temporary / Contract
45 - 55 USD / Hourly
*Email brendan.steele@rht(.com) for consideration* Robert Half (Technology Solutions) is searching for a Telecom Engineer with a background in call center, telecom, VoIP, Genesys, Cisco WebEx, Call Agents, MDM, Networking, etc. If this sounds like your background, then this Telecom Engineer role is for you. For this opportunity, you will work remotely with travel in the San Diego, CA area. Position: Telecom EngineerHours/Duration: 40 hrs/wk, M-F, PST Hours, CTH/FTETop Skills: VoIP, Call Center Software, MDM, API, Voice/Call AgentsOnsite/Remote: Remote + TravelCompany: Healthcare Notes:<ul><li>Why Open: Grown immensely as a business – need to keep up to support the growth. Added / turned on new stuff – applications and features that they need supported </li><li>Genesys was implemented for the call center</li><li>Cisco was implemented for WebEx / VoIP phone systems (deprecating Mitel systems) – Migrating Mitel to WebEx</li><li>Verizon Provider for the user cell phone systems (some AT&T)</li><li>Intune used to manage Verizon phones / mobile devices</li><li>Support customers on both telecom / mobile phone systems</li><li>Provider / vendor / 3rd-party management (ISPs / service providers)</li><li>Want to create scripts, integrate APIs, automate call flows (IVR)</li><li>Create agent scripts (AI voice agents), conversational AI features </li><li>Support call routing logic, call flow issues, integrated platforms</li><li>Reporting Tools (use Bight Metrics + ISI) – create custom dashboards and generate reports on volume/activity/data</li><li>Resolve complicated/advanced tickets (receive ~1000 tickets/year but they are multi-step / layered requests that take a while to resolve) | Gabe/Mike close 100 tickets/month on average</li><li>50% Ticketing (Genesys, Mitel, Intune, Cisco, Cell Phone Issues, Provider Issues, Inbound/Outbound call resolutions, reporting, legacy break/fix, unable to dial, no connectivity on calls, headset malfunction, etc.)</li><li>50% Projects (i.e. Mitel to WebEx migration) | already 50% of the way through the project</li></ul>
2026-05-27T00:00:00Z

Manufacturing Engineer

Olean, NY
onsite
Permanent / Full Time
65000 - 85000 USD / Yearly
Robert Half Permanent Placement is excited to partner with an innovative Steel Fabricator in Olean, NY on their search for a skilled Manufacturing Engineer. This is a Direct Hire position with a starting salary of $65,000 - $85,000 and a comprehensive benefits package. Due to growth, our client has newly created this entry-level position with excellent career growth opportunity. Please note: relocation expenses within the USA may be considered for the right candidate! The facility is right in the middle of Olean near the university, restaurants, entertainment and much more! Responsibilities include but not limited to: <ul><li>Assist in developing and improving manufacturing processes to support safe, efficient, and high-quality production</li><li>Support continuous improvement initiatives focused on safety, quality, productivity, and cost reduction</li><li>Create and maintain manufacturing documentation, work instructions, and process procedures</li><li>Provide technical support to production teams and help troubleshoot manufacturing issues</li><li>Participate in tooling, equipment, and process improvement projects while working closely with engineering and operations teams</li></ul>
2026-06-04T00:00:00Z

Web Content Author

Irving, TX
remote
Temporary / Contract
33 - 36 USD / Hourly
Web Content Author - 6-month contract, starts ASAP during peak business hours!The Web Content Author supports the site and design teams in executing and publishing digital content across eCommerce platforms. This role owns the end-to-end content workflow—from final creative assets through CMS upload, QA, and site publishing—ensuring accuracy, functionality, and ADA compliance. This individual will also support ongoing site maintenance and contribute to multi-brand content needs during a major site redesign launch.Responsibilities<ul><li>Upload and manage digital content within CMS, including landing pages, PDPs, and promotional content</li><li>Execute end-to-end publishing workflow: intake of final design assets from CMS build to QA to scheduling to site launch</li><li>Ensure all content meets ADA/accessibility standards and brand guidelines</li><li>Perform routine site audits to validate functionality, remove outdated components, and maintain a clean CMS structure</li><li>Load and validate content in lower environments for testing and new feature release</li><li>Troubleshoot and resolve content-related issues in partnership with UX, IT, and site team</li><li>Collaborate cross-functionally to request and implement new or updated CMS component</li><li>Support content production for the primary brand while assisting with overflow across additional brands</li></ul>
2026-06-08T00:00:00Z

Salesforce Technical Analyst

Minneapolis, MN
remote
Temporary to Hire
32 - 40 USD / Hourly
We are looking for a Salesforce Technical Analyst to join our team. In this position, you will play a vital role in supporting and enhancing the technologies used by our growing network. This role offers an excellent opportunity to apply your technical expertise, problem-solving skills, and collaborative mindset in a dynamic environment. Responsibilities:• Provide technical support and troubleshooting for Salesforce applications, ensuring timely resolution of issues and adherence to service level agreements.• Utilize ServiceNow and other tools to manage and track support requests effectively.• Collaborate with team members to share knowledge, solve problems collectively, and foster a supportive working environment.• Identify opportunities for process improvements and implement solutions to reduce recurring issues.• Apply critical thinking to analyze and resolve technical challenges related to Salesforce, ensuring optimal system performance.• Assist in the administration of Salesforce, including configuration, maintenance, and user support.• Contribute to training initiatives, helping team members and end-users understand and utilize Salesforce functionalities.• Stay updated with Salesforce developments and certifications, such as Salesforce Admin and Service Cloud, to continually enhance expertise.• Prioritize tasks effectively, managing time efficiently to meet deadlines and deliver results.
2026-06-02T00:00:00Z

ADMS Technology Engineer

South Plainfield, NJ
onsite
Temporary / Contract
63.01 - 63.01 USD / Hourly
We are looking for an experienced ADMS Technology Engineer to support the design, development, implementation, and ongoing maintenance of Advanced Distribution Management Systems (ADMS) and related utility technologies. This role is responsible for working across the full software engineering lifecycle, including requirements analysis, system design, development, testing, deployment, and operational support.The engineer will collaborate with cross-functional teams including system operators, product managers, analysts, and technical teams to deliver reliable, scalable solutions that support grid operations and real-time utility environments. This role requires strong technical expertise, problem-solving ability, and experience working with complex system integrations. Key Responsibilities:· Analyze business and operational requirements and translate them into technical solutions, system configurations, and implementation plans.· Design, develop, test, and support software solutions, tools, and platforms across the full SDLC.· Troubleshoot system issues, perform root cause analysis, and implement corrective solutions.· Support deployments, upgrades, patches, and releases across development, test, and production environments.· Monitor system performance and ensure solutions meet reliability, operational, and service level requirements.· Work with system integrations including SCADA, GIS, OMS, DMS, ICCP, and enterprise data platforms.· Perform system configuration, log analysis, and troubleshooting across software, hardware, and network environments.· Maintain and patch Windows and Linux servers; support virtualized environments (VMware).· Develop documentation including technical procedures, configurations, and troubleshooting guides.· Create operational and analytical reports (e.g., Power BI dashboards) to support business decisions.
2026-05-26T00:00:00Z

Copywriter

Nashville, TN
remote
Temporary / Contract
30 - 33 USD / Hourly
Advancement/Fundraising Copywriter (Higher Education) – Remote Contract We are partnering with to identify a specialized Advancement/Fundraising Copywriter to support donor communications, annual giving initiatives, and alumni engagement campaigns. This is a unique opportunity for a writer with direct higher education advancement or fundraising communications experience who understands how to craft messaging that inspires donor engagement and drives giving action. The university is currently preparing for its upcoming anniversary campaign launching in August, along with several annual giving and donor stewardship initiatives. The team is seeking a strategic writer who can jump in quickly and support high-impact email marketing and fundraising communications efforts. Key Responsibilities:<ul><li>Write compelling donor-facing email marketing content for annual giving and fundraising campaigns</li><li>Develop email campaign messaging tied to Giving Day, fiscal year-end fundraising, stewardship, and anniversary initiatives</li><li>Craft alumni engagement and donor communications aligned to institutional voice and mission</li><li>Support multi-touch fundraising email campaign sequences and donor journey messaging</li><li>Collaborate with advancement and alumni relations teams on campaign messaging strategy and storytelling</li><li>Create emotionally compelling copy designed to increase donor participation and engagement</li></ul>Ideal Background:<ul><li>Direct experience within higher education advancement, alumni relations, or fundraising communications</li><li>Proven success writing fundraising-focused email marketing campaigns</li><li>Strong understanding of donor psychology, stewardship communications, and annual giving strategies</li><li>Experience supporting Giving Day or anniversary fundraising campaigns preferred</li><li>Ability to balance emotional storytelling with strategic calls-to-action</li></ul>
2026-05-21T00:00:00Z

Copywriter

Arlington, TX
onsite
Permanent / Full Time
0 - 0 USD / Yearly
Job Title: Copywriter (UX, Product, Long-Form & Email)Location: Arlington, TX - Fully on-site.Type: Full-TimeOverviewWe are seeking a versatile Copywriter who can seamlessly blend UX/product writing, long-form content, and lifecycle/email marketing. This role is ideal for someone who thrives at the intersection of storytelling, user experience, and conversion strategy. You will partner closely with product, design, and marketing teams to craft clear, engaging, and performance-driven content across multiple touchpoints.What You’ll Do<ul><li>Write and optimize UX and product copy across web, app, and digital experiences to improve usability and engagement</li><li>Develop long-form content including blogs, guides, landing pages, and thought leadership pieces</li><li>Create and manage email marketing campaigns, including nurtures, newsletters, and lifecycle communications</li><li>Collaborate with product managers and designers to ensure consistent voice and intuitive user flows</li><li>Translate complex concepts into simple, user-friendly messaging</li><li>Support campaign strategy with compelling copy that drives awareness and conversion</li><li>Maintain and evolve brand voice and messaging guidelines</li></ul>
2026-05-29T00:00:00Z

Web Content Producer

Philadelphia, PA
remote
Temporary / Contract
40 - 45 USD / Hourly
Robert Half is partnering with our client in this search for a Web Content Producer to join a Fortune 500 organization within the telecommunications and digital services industry. Location: Remote (must be located in EST time zone) | Team is based in Philadelphia, PADuration: 6+ month contract with potential to extendHours: 40 hours/weekPay Rate: $40-45/hour (W2) Position Overview:This role will support digital content production and website publishing initiatives across a large-scale customer-facing web ecosystem using Sitecore CMS. The Web Content Producer will partner closely with content, UX, development, and QA teams to execute website updates, campaigns, and digital experiences in a fast-paced enterprise environment. The organization is currently migrating from Sitecore 8 to Sitecore 10 and is seeking a collaborative, detail-oriented candidate with strong Sitecore experience who can quickly contribute while managing multiple projects and maintaining strong QA and digital best practices. Key Responsibilities:<ul><li>Build, edit, publish, and maintain web pages, campaigns, and digital content experiences within Sitecore CMS</li><li>Collaborate closely with content writers, UX designers, developers, and QA teams to execute customer-facing website updates and campaigns</li><li>Translate approved copy, UX requirements, and business objectives into engaging and functional web experiences</li><li>Manage multiple concurrent content tickets and digital projects, averaging approximately 5 projects per week of varying complexity</li><li>Support fast-paced content production timelines with typical turnaround times of 3–5 days</li><li>Participate in cross-functional discussions to help align content, UX, and technical implementation requirements</li><li>Perform content QA and validation throughout the editing and publishing process to ensure accuracy, functionality, and consistency</li><li>Partner with QA teams to identify and resolve content or publishing issues prior to launch</li><li>Help maintain consistency in brand voice, digital standards, accessibility, and user experience best practices</li><li>Contribute to ongoing website migration efforts from Sitecore 8 to Sitecore 10</li><li>Potentially own and manage a specific section of the website, including ongoing content updates and content strategy support</li><li>Support content governance, workflow coordination, and publishing best practices across the broader content management team</li></ul>
2026-06-01T00:00:00Z