Are you passionate about technology, manufacturing and building impactful relationships? Join our dynamic team as a Technical Sales Specialist, where your entrepreneurial spirit and client-orientation can truly shine. In this role, you’ll act as a key connector between new business opportunities and our market-leading solutions—directly influencing our company’s growth and our clients’ success. What You’ll Do: Forge lasting partnerships with new and existing customers—discover their needs, and creatively unlock new business opportunities. Prepare compelling quotes and proposals that win clients’ trust and align with their goals. Be our ambassador at industry trade shows, conferences, and seminars—network, share our story, and broaden our reach. Visit customers on-site to solve problems, ensure their satisfaction, and spark new projects. Keep our CRM (Salesforce) and order systems up-to-date, ensuring smooth operations from pitch to production. Partner closely with our engineering teams—helping transition prospects to happy, loyal customers by solving technical challenges together. Monitor market trends and deliver insights to leadership, helping us stay ahead and identify new growth avenues. Review contracts with a sharp eye for detail—terms, conditions, and export compliance are part of your toolkit. Oversee billing and coordinate shipping activities, ensuring top-tier customer service and expectations are always met. What Makes This Role Exciting: You’ll be joining a collaborative, forward-thinking culture where your ideas matter. Your work will fuel innovation and help shape the future of our company and our clients’ businesses. You’ll interact with diverse teams, learn from talented experts, and gain exposure across technical and commercial domains. detail oriented growth and development opportunities are not just offered—they’re encouraged. Posted by director of staffing Scott G. Moore (Reply here and connect with me on LinkedIn also!)
What You’ll Do<br>Sales Execution<br>● Own the full sales cycle—from prospecting and outreach to demos,<br>proposals, and closing.<br>● Target physical therapy clinics, healthcare providers, employers, and<br>wellness platforms.<br>● Deliver tailored product presentations and demos that speak to buyer<br>needs.<br>● Manage pipeline and deal stages using tools like Asana, HubSpot or<br>Salesforce.<br>● Meet and exceed monthly and quarterly sales targets with a<br>performance-driven mindset.<br>Lead Generation & Outreach<br>● Build and maintain a healthy pipeline through outbound prospecting and<br>inbound follow-up.<br>● Leverage marketing resources and campaigns to drive engagement and<br>conversions.<br>● Represent PTX Therapy at virtual and in-person events, demos, and<br>industry conversations.<br>Customer Engagement & Handoff<br>● Coordinate smooth transitions from sale to onboarding/support teams.<br>● Capture customer feedback and help inform product improvements and<br>sales collateral.<br>● Build long-term relationships that can lead to renewals, referrals, and<br>upsell opportunities.<br>What We’re Looking For<br>Required Qualifications<br>● 2–5 years of successful B2B sales experience—preferably in SaaS,<br>healthcare, or digital health.<br>● Track record of exceeding quota and driving growth in a fast-paced<br>environment.<br>● Strong communication, demo, and closing skills.<br>● Comfortable with CRM tools (e.g., HubSpot, Salesforce, Asana) and sales<br>engagement platforms.<br>● Self-starter with the ability to work independently and manage time<br>effectively.<br>Preferred Qualifications<br>● Experience selling into physical therapy, chiropractic, wellness, or<br>employer health markets.<br>● Understanding of healthcare SaaS, MSK (musculoskeletal) solutions, or<br>digital therapeutics
<p><strong>Overview</strong></p><p>We want to be upfront: this is not a highly technical IT role!</p><p><br></p><p>It’s customer support centric, but it’s a great place to build foundational IT skills, especially if you’re trying to break into the field. You’ll gain:</p><ul><li>Front-line support experience</li><li>Customer service skills that translate across IT operations</li><li>Light exposure to mobile device troubleshooting (iOS + Android)</li><li>A structured training environment</li></ul><p>The first 3-4 weeks will be class-based training, during which the hours will be <strong>Monday-Friday, 10:00a-6:30p</strong>.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>First-level support for Cellular users in a Call Center environment </li><li>Serve as the initial support contact for customers experiencing issues with device setup, technical issues, SIM activation, call/text/data problems, and general service questions.</li><li>Follow scripted workflows and troubleshooting guides to resolve common wireless service issues.</li><li>Walk customers through steps such as resetting network settings, completing APN updates, reinserting SIMs, rebooting devices, and verifying account details.</li><li>Provide Technical Support when problems involve backend provisioning, network outages, number porting errors, or complex device failures.</li><li>Assist with basic account-related questions including plan details, feature availability, and device compatibility checks (IMEI/ESN).</li><li>Process and document all interactions within the company’s ticketing/CRM systems with accuracy and clarity.</li><li>Provide friendly, patient, and clear communication—translating basic technical steps into easy instructions for customers.</li><li>Follow compliance, quality, and performance standards set.</li></ul>
<p>We are seeking a Tech Lead for our client in the South Bay. The ideal candidate will have 5-10 years of experience in developing large-scale enterprise applications backend systems and experience in senior technical role such as technical lead team lead or another hands-on leadership roles. The Tech lead in this role will work with Digital Services Development and will deliver exceptional support to develop meaningful digital experience and strengthen customer experience. The Tech Lead will support all digital applications architecture development production support and solutioning.</p><p>This candidate must have: </p><p>- Strong experience in Java/J2EE and related open-source frameworks Spring Boot Spring Integration Spring Data JPA Hibernate etc.</p><p>- Experience with public cloud providers, particularly AWS.</p><p>- Proficient in Micro Services/backend development event-driven architectures and building enterprise integration solutions with various application servers and messaging systems JBoss/WebSphere Application server Kafka Red Hat AMQ JMS and others</p><p>- Familiar with containerized app deployments Docker Kubernetes framework or Red Hat OpenShift Server less Architecture.</p><p>- Experience in database systems RDMS RDS NoSQL DynamoDB etc.</p><p>- Strong knowledge of object-oriented design patterns- current IT trends modern technology landscape architecture principles and advanced development techniques</p><p>- Agile practices and development methodology expertise</p><p>- Familiarity with DevOps practices and tools for continuous integration and deployment.</p><p><br></p><p><br></p><p><br></p>
We are looking for a detail-oriented Hardware Technician to join a plastics manufacturing organization in Coral Springs, Florida. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys hands-on technical work, follows established security procedures, and takes pride in completing tasks accurately and efficiently. In this role, you will support device preparation, software setup, encryption-related processes, and service requests while collaborating with team members to meet customer requirements. The position also calls for strong problem-solving skills, steady productivity, and a customer-focused approach to technical support.<br><br>Responsibilities:<br>• Prepare hardware for customer delivery by installing required applications and completing encryption key configuration according to documented specifications.<br>• Process service and repair requests with accuracy, ensuring each item is handled in line with quality and security expectations.<br>• Provide first-level assistance to customers and coworkers by diagnosing basic hardware and software issues and resolving common technical problems.<br>• Follow established compliance and security protocols consistently when handling devices, software, and sensitive configuration activities.<br>• Track assigned work carefully, maintain an efficient pace, and ensure orders are completed correctly and on schedule.<br>• Support inventory organization by helping monitor equipment locations, stock availability, and proper allocation of materials.<br>• Collaborate with the deployment team to meet operational goals while adapting to shifting priorities and workload demands.<br>• Contribute to additional technical and departmental tasks as business needs require.
<p>We are looking for a Technical Business Systems Analyst to support key initiatives within a financial services environment. This long-term contract opportunity is ideal for a detail-oriented individual who combines business analysis, project coordination, and technical insight to help teams work effectively across departments and vendor partners. The role requires strong documentation, thoughtful research, and the ability to communicate complex topics clearly to both technical and non-technical audiences. Due to the nature of the work and onsite requirements, preference will be given to Hawaii residents. Applicants should be able to reliably commute or reside within the region to meet business needs. All qualified applicants are encouraged to apply by calling us at 808-531-0800. </p><p><br></p><p>Responsibilities:</p><p>• Partner with internal teams and external vendors to coordinate priorities, resolve issues, and keep business and technology efforts aligned.</p><p>• Evaluate existing business applications and recommend practical enhancements that improve usability, performance, and operational efficiency.</p><p>• Conduct in-depth research and produce clear documentation, including process flows, requirements, status updates, and supporting analysis.</p><p>• Track system and application performance, identify trends or concerns, and escalate or address issues in a timely manner.</p><p>• Lead or support training activities for staff, helping team members build knowledge and adopt tools and processes effectively.</p><p>• Assess business needs and translate them into actionable plans, requirements, and project deliverables.</p><p>• Facilitate communication across cross-functional groups to ensure project objectives, timelines, and expectations remain clear.</p><p>• Contribute to project management and business analysis efforts by organizing tasks, maintaining records, and supporting continuous improvement initiatives.</p>
<p>Fully onsite role in Clearwater, FL. This role will convert over full time after 90 day trial period, where free individual benefits and a quarterly bonus plan that will enact upon conversion to full time. </p><p><br></p><p>We are looking for a skilled Technical Product Support Analyst to join our team in Clearwater, Florida, on a contract with the potential for a long-term position. In this role, you will provide in-depth technical assistance to customers while leveraging your mechanical and electrical expertise to resolve issues effectively. This position offers a dynamic opportunity to work within a healthcare-related environment and contribute to customer satisfaction through reliable troubleshooting and support.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries promptly, diagnosing and resolving technical challenges with precision.</p><p>• Apply mechanical and electrical knowledge, utilizing tools such as voltmeters, to troubleshoot equipment effectively.</p><p>• Maintain professionalism and de-escalate situations to ensure positive customer experiences.</p><p>• Collaborate with team members to streamline communication and enhance problem-solving efforts.</p><p>• Create and manage detailed documentation to support technical processes and training initiatives.</p><p>• Stay updated on emerging technologies and improve technical skills continuously.</p><p>• Perform repairs and maintenance on mechanical equipment as required.</p><p>• Uphold teamwork and a positive attitude in all aspects of the role.</p><p>• Ensure reliability and consistency in managing customer support tasks.</p>
<p>We are looking for an experienced Tech Support Manager to join our team in Fox Valley, Wisconsin. This role is a Contract to permanent position, offering an exciting opportunity to lead a dynamic team while contributing to the overall technical strategy and operations. The ideal candidate will bring strong leadership skills and technical expertise to ensure efficient service delivery and enhance the end-user experience.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage a team of IT specialists, including digital workplace engineers and hardware experts, to ensure seamless support operations.</p><p>• Develop and implement strategies to improve end-user computing experiences, focusing on efficiency, automation, and proactive issue resolution.</p><p>• Utilize ServiceNow and other tools to manage workflows, track performance, and drive continuous improvement.</p><p>• Lead team members through mentorship and coaching to foster growth and maintain a positive workplace culture.</p><p>• Ensure smooth provisioning and deployment of IT hardware such as laptops, while maintaining inventory and system updates.</p><p>• Collaborate with cross-functional teams to align technical strategies with organizational goals and drive innovation.</p><p>• Manage hybrid IT environments, including both on-premises and cloud-based systems, ensuring reliability and scalability.</p><p>• Address and resolve complex technical challenges, acting as a key point of escalation for team members.</p><p>• Travel occasionally to support operations at other facilities or manufacturing plants.</p><p>• Set and execute roadmaps for IT service delivery, incorporating AI and automation into processes.</p>
<p><strong>Technical Business Analyst III</strong></p><p><strong>Location:</strong> Philadelphia, PA (Hybrid – onsite 3-4x a week)</p><p><strong>Employment Type:</strong> 38 Weeks, ASAP-12/31/2026 with potential extension</p><p><strong>Role Overview</strong></p><p>The Technical Business Analyst III supports large-scale mobile and eCommerce platforms by translating business needs into clear, actionable technical requirements. This role partners closely with product, engineering, UX, and testing teams to deliver high-quality customer-facing solutions.</p><p><strong>Key Responsibilities</strong></p><ul><li>Define and document business and technical requirements, including user stories, workflows, APIs, and data mappings</li><li>Create and groom front-end and back-end user stories in Jira with acceptance criteria and integration details</li><li>Develop Swagger (OpenAPI) specifications and JSON API payloads</li><li>Analyze third-party APIs and system integrations</li><li>Collaborate with cross-functional teams throughout design, development, testing, and deployment</li><li>Support testing activities by validating delivered functionality against requirements</li><li>Participate in Agile ceremonies and contribute to sprint planning and execution</li><li>Create product and customer journey documentation, including digital communications (email/SMS)</li></ul>
<p>We are currently seeking a Technical Accountant to join our northern NJ based client - a large, publicly traded organization. The Technical Accountant will primarily be tasked with researching, interpreting, and producing memos for adoption based on GAAP standards. This person will be the first stop for all internal questions regarding accounting policies, and will require strong written and verbal communication skills. The ideal Technical Accountant will have a minimum of 5 years' recent experience in public accounting working in assurance/advisory services with SEC clients where they were reviewing accounting policy. A CPA is required.</p><p> </p><p>This role is hybrid, requiring only 2 days in the office per week.</p>
<p>We are seeking a knowledgeable and proactive MAC Support Technician to join our IT team. The ideal candidate will have extensive experience with Tanium, JAMF, and enterprise-level MAC environments. The MAC Support Technician will be responsible for managing and supporting our fleet of Apple devices, ensuring their optimal performance and security.</p><p> </p><p>Key Responsibilities:</p><ul><li>Provide technical support for MAC users, addressing hardware, software, and network issues efficiently.</li><li>Manage and deploy MAC devices using JAMF Pro, including configuration, maintenance, and troubleshooting.</li><li>Utilize Tanium for endpoint management, security, and compliance monitoring.</li><li>Maintain and optimize enterprise MAC environments, ensuring seamless integration and operation.</li><li>Perform routine updates, patch management, and system maintenance to ensure the reliability and security of MAC devices.</li><li>Collaborate with the IT team to develop and implement policies and procedures for MAC management.</li><li>Conduct training sessions and provide guidance to end-users on MAC functionalities and best practices.</li><li>Document support activities, configurations, and procedures accurately.</li><li>Stay updated with the latest industry trends and best practices in MAC support and management.</li></ul><p><br></p>
<p>I am looking for an IT Support Specialist that can deliver high-volume, walk-up IT support in a manufacturing environment, resolving real-time technical issues for end users and production staff. This individual will be responsible for troubleshooting a wide range of hardware, software, and network issues while ensuring a seamless user experience and timely resolution of incidents. This position is located in Anoka, MN and will be 100% onsite. </p><p><br></p><p><br></p><ul><li>Provide in-person, walk-up technical support for employees at an IT service kiosk </li><li>Troubleshoot and resolve hardware, software, and access issues in real time </li><li>Support Windows devices, applications, and user accounts (Active Directory) </li><li>Assist with password resets, account unlocks, and system access requests </li><li>Image, configure, and deploy laptops and desktops</li></ul><p><br></p>
<p>We are looking for a Technology Services Manager to lead infrastructure, cybersecurity, end-user technology, and service support operations for a manufacturing organization near Mankato, MN. This position will guide technical strategy, strengthen day-to-day IT performance, and drive technology initiatives that support business growth and operational reliability. The role also provides leadership to internal team members and external service partners while helping advance the company’s long-term technology capabilities.</p><p><br></p><p>Responsibilities:</p><p>• Direct the performance, availability, and security of core infrastructure, business systems, productivity platforms, and service desk operations.</p><p>• Lead technology projects from planning through execution, serving as either the primary project manager or a key contributor on cross-functional initiatives.</p><p>• Partner with business and IT stakeholders to assess future technology needs and implement practical strategies that improve organizational maturity.</p><p>• Oversee cybersecurity practices, monitoring tools, and risk controls to protect company systems, data, and user environments.</p><p>• Supervise, coach, and develop technical staff while managing the work and expectations of third-party service providers.</p><p>• Establish priorities for infrastructure and support activities, balancing daily operational needs with strategic improvement efforts.</p><p>• Coordinate deployment and administration of enterprise tools such as cloud services, collaboration platforms, network technologies, and endpoint environments.</p><p>• Communicate technical plans, progress, and issues clearly to both technical teams and non-technical business leaders.</p>
<p>Our client is seeking an IT Support Technician to provide hands-on technical and administrative support for end-user systems and workplace technology. This role is responsible for supporting laptops, printers, network-connected devices, and core business applications while serving as a primary point of contact for first-level technical support.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide day-to-day technical support for end users, including first-level troubleshooting of hardware, software, and connectivity issues</li><li>Configure, deploy, maintain, and repair laptops and peripheral devices</li><li>Perform workstation administration across Windows-based platforms</li><li>Create and manage user accounts in Active Directory and email systems</li><li>Install, configure, and maintain user workstations and business applications</li><li>Add systems to the network and domain; manage file and folder permissions</li><li>Install software updates, patches, and perform preventative maintenance</li><li>Support and troubleshoot network-connected devices including laser printers, Zebra printers, and barcode scanners</li><li>Assist with cabling and cabling projects as needed</li><li>Document technical processes, procedures, and issue resolutions</li><li>Partner with the Systems Administrator on troubleshooting network and server issues as needed</li></ul>
We are seeking a Service Technician to join our team in Boston, Massachusetts. As a Service Technician, you will be instrumental in maintaining and repairing security systems, ensuring their optimal performance. This role involves working with a variety of technologies including Access Control, Alarm Systems, CCTV, Integrated hardware, Intercom systems, and Programming. <br><br>Responsibilities:<br><br>• Conduct regular inspections of security systems to identify and resolve issues<br>• Maintain and repair access control systems, ensuring their optimal functionality<br>• Regularly update and maintain customer records in the system<br>• Perform programming tasks as necessary to ensure the effectiveness of security systems<br>• Handle customer inquiries promptly and professionally<br>• Stay updated with the latest industry trends and advancements in security systems<br>• Adhere to OSHA 10-Hour safety regulations in all tasks<br>• Work with integrated hardware and intercom systems to ensure seamless security operations<br>• Install and maintain CCTV and alarm systems according to customer needs.
We are looking for an experienced Technical Project Manager to lead multiple initiatives within a dynamic non-profit organization based in New York, NY. This long-term contract position requires a strategic thinker who can oversee projects, optimize processes, and deliver measurable results. The ideal candidate will possess strong technical expertise and exceptional communication skills.<br><br>Responsibilities:<br>• Manage the implementation and deployment of mobile device management solutions, specifically utilizing Microsoft Intune.<br>• Lead efforts in optimizing the volunteer management system and ensure successful deployment across the organization.<br>• Conduct assessments of existing systems and processes, identifying areas for improvement and reworking workflows.<br>• Oversee procurement, onboarding, and service provisioning initiatives to enhance organizational efficiency.<br>• Collaborate with stakeholders to understand business cases and define clear paths toward achieving operational goals.<br>• Ensure deliverables are met within established timelines while maintaining high-quality standards.<br>• Facilitate communication between technical teams and non-technical stakeholders to align project objectives.<br>• Monitor multiple concurrent projects, ensuring proper resource allocation and risk management.<br>• Develop and maintain detailed project documentation, including plans, progress reports, and assessments.<br>• Provide hands-on technical support and guidance to ensure the practical implementation of solutions.
We are looking for a dedicated and detail-oriented Support Technician I to join our team in Las Vegas, Nevada. In this Contract to permanent position, you will play a critical role in supporting our users by addressing hardware, software, and system issues. This role is ideal for someone who thrives in a fast-paced environment and is eager to contribute to the seamless operation of IT systems.<br><br>Responsibilities:<br>• Manage the end-to-end IT support process for employees, including onboarding, offboarding, and role transitions, in collaboration with HR and Security teams.<br>• Handle security-sensitive termination procedures, such as revoking access, coordinating device recovery, and documenting actions for audits.<br>• Provide technical support for Windows, macOS, iOS, and mobile devices, efficiently resolving hardware, software, and connectivity issues.<br>• Assist remote and hybrid teams by troubleshooting access, endpoint, and network connectivity challenges while ensuring consistent service delivery.<br>• Oversee the maintenance and functionality of physical access systems, conference room AV equipment, and collaborative technologies for seamless operations.<br>• Utilize Jira Service Management to manage the full ticket lifecycle, from intake and prioritization to resolution and documentation.<br>• Conduct IT asset management tasks, including procurement, deployment, patching, replacements, and maintaining accurate inventory records.<br>• Analyze recurring issues to identify trends, recommend improvements, and enhance overall operational efficiency.
<p>Seeking a Sales Support professional to help the sales team operate efficiently by managing documentation, customer communication, reporting, and process coordination. This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p> </p><p> Responsibilities:</p><p> • Prepare sales reports, proposals, and presentations.</p><p> • Maintain CRM databases and update client information.</p><p> • Process sales orders and ensure accuracy in documentation.</p><p> • Coordinate communication between sales, marketing, and operations teams.</p><p> • Assist with client follow-ups and post-sale support.</p><p> </p><p> </p>
<p><strong>Overview</strong></p><p>This role supports a well-established, global organization recognized for its <strong>innovative lighting, shading, and energy management solutions</strong> across residential and commercial markets. The company is known for its strong engineering culture, premium product quality, and long-standing partnerships with builders, designers, and electrical professionals.</p><p>The <strong>Sales Support Representative</strong> plays a key role in <strong>qualifying inbound leads, passing qualified opportunities to closers, and managing assigned customer accounts</strong>, acting as a primary point of contact within the sales organization. This position is <strong>relationship-focused and consultative rather than closing-heavy</strong>,</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Qualify inbound warm leads via phone and email to assess customer needs and next steps</li><li>Support assigned customer accounts and serve as a consistent point of contact</li><li>Maintain regular communication to build and support ongoing client relationships</li><li>Accurately document lead and account activity on <strong>Salesforce </strong></li><li>Coordinate closely with internal sales and account teams to ensure smooth handoffs</li><li>Respond to customer inquiries related to products, pricing, availability, and order status</li><li>Track follow-ups and ensure timely responses and resolution</li></ul>
<p>We are looking for a Sales Support professional to help the sales team operate efficiently by managing documentation, customer communication, reporting, and process coordination. This role is key to improving productivity, supporting clients, and contributing to overall sales success. </p><p><br></p><p>Responsibilities:</p><p> • Prepare sales reports, proposals, and presentations.</p><p> • Maintain CRM databases and update client information.</p><p> • Process sales orders and ensure accuracy in documentation.</p><p> • Coordinate communication between sales, marketing, and operations teams.</p><p> • Assist with client follow-ups and post-sale support.</p><p> </p><p> </p>
<p>Our client is looking for a Sales Support Specialist to assists the sales team with administrative and operational support to drive business growth. This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p> </p><p> Responsibilities:</p><p> • Prepare sales reports, proposals, and presentations.</p><p> • Maintain CRM databases and update client information.</p><p> • Process sales orders and ensure accuracy in documentation.</p><p> • Coordinate communication between sales, marketing, and operations teams.</p><p> • Assist with client follow-ups and post-sale support.</p><p> </p><p> </p>
<p>We are looking for aSales Support Specialist to assist the sales team with administrative and operational support to drive business growth. This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p><br></p><p>Responsibilities:</p><p> • Prepare sales reports, proposals, and presentations.</p><p> • Maintain CRM databases and update client information.</p><p> • Process sales orders and ensure accuracy in documentation.</p><p> • Coordinate communication between sales, marketing, and operations teams.</p><p> • Assist with client follow-ups and post-sale support.</p><p> </p><p> </p><p> </p><p> </p><p> </p>
<p> Our client is seeking a Sales Support professional to provide administrative and operational support to the sales team to help drive revenue and maintain strong client relationships. This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p> </p><p>Responsibilities:</p><p> • Prepare sales reports, proposals, and presentations.</p><p> • Maintain CRM databases and update client information.</p><p> • Process sales orders and ensure accuracy in documentation.</p><p> • Coordinate communication between sales, marketing, and operations teams.</p><p> • Assist with client follow-ups and post-sale support.</p><p> </p><p> </p><p> </p><p><br></p>
We are looking for a detail-oriented Sales Support team member to join a long-term contract opportunity based in Arden, North Carolina. This position focuses on coordinating order activities, resolving day-to-day issues, and helping maintain strong communication across sales and warehouse operations. The ideal candidate is organized, responsive, and comfortable managing urgent requests while keeping shipment and order information accurate and up to date.<br><br>Responsibilities:<br>• Enter and process customer orders accurately, ensuring each request moves efficiently through the fulfillment cycle.<br>• Coordinate closely with warehouse personnel to confirm order status, address delays, and support timely shipment activities.<br>• Investigate service or order-related issues, identify root causes, and drive practical solutions to keep operations on track.<br>• Respond calmly to urgent situations and shifting priorities, taking action to resolve problems as they arise.<br>• Track container and shipment reports, maintaining current information and escalating concerns when needed.<br>• Provide day-to-day administrative and operational support for the broader team as additional needs come up.
We are looking for a detail-oriented sales support specialist to help strengthen customer relationships and drive revenue growth from a defined business portfolio in Houston, Texas. This Long-term Contract position is ideal for someone with extensive B2B sales experience in technical or electronic products and a strong ability to identify opportunities, develop solutions, and close business with confidence. The role requires a strategic, organized approach to account management, along with consistent communication, reporting, and collaboration across sales and customer service teams.<br><br>Responsibilities:<br>• Expand revenue within an assigned customer portfolio by proactively contacting clients, identifying needs, preparing solutions, and advancing opportunities through to order completion.<br>• Use internal sales platforms to organize accounts, plan follow-up activity, track buying patterns, generate estimates, and process customer orders accurately.<br>• Evaluate customer requirements and recommend suitable products while increasing awareness of the company’s broader offerings and related solutions.<br>• Maintain complete and accurate records of customer conversations, sales activity, and account updates within the company’s systems.<br>• Provide management with timely updates on pipeline progress, sales activity, and account performance through regular reporting.<br>• Take part in training programs and team meetings to stay current on products, sales practices, and business priorities.<br>• Work with sales leadership and customer service partners to address customer concerns, investigate issues, and support effective resolutions.<br>• Surface unmet customer demand and share market feedback with Sales and Marketing to support expansion of the product portfolio.<br>• Partner with sales management on larger opportunities to improve win rates and accelerate account growth.