We are looking for a skilled Systems Analyst to join our team in Columbus, Ohio. This is a contract position offering an exciting opportunity to contribute to the integration of electronic data exchanges and interface systems. The role involves collaborating with multiple vendors, analyzing data structures, and ensuring seamless testing and implementation of system interfaces.<br><br>Responsibilities:<br>• Coordinate with business and technical teams to understand requirements and design elements for module and system integration.<br>• Analyze data structures and provide expert guidance on data mapping and system configurations.<br>• Review and oversee coding and configurations developed for managing data exchanges between various modules and trading partners.<br>• Develop and execute comprehensive test plans, test cases, and test data for validating software changes.<br>• Facilitate interface testing, trading partner testing, and end-to-end testing across multiple systems and vendors.<br>• Lead defect triage sessions, ensuring efficient tracking and resolution of issues across teams.<br>• Monitor project schedules, track testing execution progress, and communicate risks or issues promptly.<br>• Prepare and deliver detailed test results, metrics, and summary reports to leadership.<br>• Act as a liaison between vendors, business users, and module teams to troubleshoot and resolve escalated issues.<br>• Maintain high standards of professionalism, integrity, and accountability in all tasks.
<p><strong>About the Role</strong></p><p>We are seeking a highly skilled <strong>Systems Analyst 4</strong> to support a large-scale Medicaid initiative. This role requires deep expertise in <strong>data conversion, data analysis, and testing</strong> within healthcare claims environments, specifically <strong>MMIS (Medicaid Management Information Systems)</strong> or similar platforms.</p><p>The ideal candidate will have a strong technical background, experience working with large datasets, and the ability to lead complex data migration and validation efforts across multiple systems.</p><p><strong>Key Responsibilities</strong></p><p><strong>Data Analysis & Conversion</strong></p><ul><li>Lead end-to-end data conversion strategy, including mapping, transformation logic, and reconciliation.</li><li>Perform detailed analysis of large datasets to identify discrepancies, trends, and anomalies.</li><li>Develop and execute data validation strategies to ensure accuracy and completeness during migration.</li></ul><p><strong>Testing & Quality Assurance</strong></p><ul><li>Develop and execute comprehensive test strategies (SIT, UAT, E2E).</li><li>Support testing of COTS applications and integrations across MMIS/MES modules.</li><li>Create business test scenarios, test cases, and test data.</li></ul>
<p>Our company is seeking a skilled Systems Analyst to join our technology team. The Systems Analyst is responsible for evaluating, designing, and optimizing our organization’s information systems to ensure they meet business goals and user needs.</p><p><strong>Responsibilities:</strong></p><ul><li>Analyze and document business processes and user requirements.</li><li>Collaborate with stakeholders to identify opportunities for system enhancements and process improvements.</li><li>Evaluate current IT systems and recommend efficient technology solutions.</li><li>Develop detailed functional specifications for new or modified software and hardware systems.</li><li>Coordinate with development and infrastructure teams to implement system changes.</li><li>Test and validate system functionality, troubleshoot issues, and identify root causes.</li><li>Prepare user documentation, manuals, and training materials.</li><li>Support system upgrades, migrations, and regularly monitor system performance.</li><li>Stay up to date with emerging technologies and best practices in systems analysis.</li></ul><p><br></p>
<p><strong>Systems Analyst</strong></p><p>Seeking a Business Systems Analyst to support business and clinical systems within an IT team. This role partners with end users to resolve issues, gather requirements, optimize system usage, and deliver reporting and data insights across enterprise and EMR platforms.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Support and optimize business and clinical systems, including EMR applications</li><li>Gather requirements and define technology solutions</li><li>Provide end‑user support, training, and ad hoc reporting</li><li>Design and maintain reports and data analytics to support workflows</li><li>Collaborate with vendors and internal teams on system improvements</li><li>Participate in IT projects, process improvement, and daily operations</li></ul><p><br></p><p><br></p>
We are partnering with a growing organization in the Cumberland area to permanent an IT Systems Analyst to support a dynamic, high-volume help desk environment. This is a great opportunity for someone who is a self-starter, thrives in fast-paced settings, and enjoys hands-on troubleshooting across a diverse technical landscape. You’ll join a collaborative IT support team (15+ members across the U.S.) supporting ~550 users across both Windows and Mac environments, with exposure to modern tools including Microsoft 365 and Copilot. This role also offers involvement in exciting initiatives like onboarding new hires and supporting an Exchange to Microsoft 365 migration. What You’ll Do Provide Tier 1 support for hardware, software, and mobile devices (PC, Mac, iPhone, iPad) Troubleshoot issues across operating systems, applications, networks, and peripherals Manage and resolve high-volume support tickets via phone, email, and ticketing systems Set up new hires, including account creation (Active Directory) and equipment provisioning Support onboarding and offboarding processes, including user access and device management Assist with software installations, updates, and system maintenance Maintain IT inventory and track hardware assets Deliver basic IT training and create user documentation (FAQs, guides, etc.) Support Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive, etc.) Leverage Microsoft Copilot to improve productivity and streamline support workflows Escalate complex issues to senior engineers as needed Contribute to process improvements and help enhance overall IT service delivery
<p>We are seeking a highly experienced <strong>Systems Analyst with a strong QA and Testing background</strong> to support a large-scale enterprise environment, with a focus on <strong>claims processing systems (MMIS or similar)</strong>. This role is heavily centered on <strong>manual testing, test coordination, and defect management</strong> across complex, multi-vendor systems.</p><p>This is an excellent opportunity for a detail-oriented professional who thrives in <strong>Agile environments</strong> and has a proven track record of leading <strong>SIT, UAT, and end-to-end testing efforts</strong>.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and support <strong>manual testing efforts</strong>, including <strong>test scenario development, test case creation, and execution</strong></li><li>Coordinate and manage <strong>System Integration Testing (SIT), User Acceptance Testing (UAT), and end-to-end testing activities</strong></li><li>Develop and maintain <strong>test plans, test data, and testing documentation</strong></li><li>Track, manage, and report on <strong>defects using tools such as Azure DevOps or similar platforms</strong></li><li>Facilitate and lead <strong>defect triage calls across multiple vendors and internal teams</strong></li><li>Analyze system requirements and translate them into <strong>comprehensive test coverage</strong></li><li>Generate <strong>test metrics, reports, and summaries</strong> for stakeholders and leadership</li><li>Collaborate with cross-functional teams to ensure <strong>successful system implementations and enhancements</strong></li><li>Perform <strong>impact analysis</strong> for system changes and ensure proper validation</li><li>Support <strong>debugging and troubleshooting</strong> of complex system issues</li></ul>
<p>This role is responsible for optimizing an existing customer‑facing portal with a strong emphasis on SQL performance, backend development, and API integrations. The developer will work hands‑on with databases and application logic, supporting enhancements, improvements, and ongoing maintenance in a fast‑paced, stakeholder‑driven environment.</p><p><strong>Project Description / Job Duties</strong></p><ul><li>Optimize and enhance an existing web portal to improve performance, reliability, and usability</li><li>Analyze, refactor, and clean complex SQL queries to improve database efficiency and data integrity</li><li>Develop, integrate, and maintain APIs to support application functionality and data exchange</li><li>Perform hands‑on PHP and Laravel development to support backend services and business logic</li><li>Collaborate with front‑end and back‑end components to ensure seamless system integration</li><li>Support ongoing enhancements, bug fixes, and performance tuning across the application stack</li><li>Work closely with business and technical stakeholders to understand requirements and deliver solutions</li><li>Adapt quickly to changing priorities and evolving project needs</li></ul><p><br></p>
<p><em>The salary range for this position is $90,000 - $110,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong>Job Description:</strong></p><ul><li>Lead structured Kaizen cycles focused on throughput, quality and risk reduction.</li><li>Apply relevant Process Management tools (e.g. Lean/Six Sigma tools such as VSM (Value Stream Mapping), SIPOC (Supplier, Input, Process, Output, Customer), 5 Whys, Ishikawa).</li><li>Perform process mining and time‑and‑motion analysis.</li><li>Identify root causes of rework, delays, documentation errors and funding bottlenecks.</li><li>Design and develop To‑Be processes including clear role definitions, handoffs, and service-level expectations. As minimum expected is inclusion of RACI (Responsible, Accountable, Consulted, Informed), SLAs and control points.</li><li>Analyze and document current (“as-is”) processes across all functions – e.g. origination, credit, operations, funding/treasury, and portfolio management.</li><li>Identify inefficiencies (benchmarking against other countries in the network, against the market), bottlenecks, error drivers, and compliance-related risks.</li><li>Support the creation and maintenance of standard operating procedures (SOPs), process maps, and work instructions.</li><li>Serve as the primary process interface between functions (e.g., IT, Risk, Operations, Finance).</li><li>Align process and system requirements with Group standards while ensuring local regulatory and operational needs are met.</li><li>Facilitate cross-functional workshops to align stakeholders on process changes, implementation steps, and responsibilities.</li><li>Translate business requirements into structured change requests for HQ IT teams, or external local providers.</li><li>Define functional requirements, expected outcomes, dependencies, acceptance criteria, and test scenarios.</li><li>Support prioritization of change requests and maintain transparency on timelines and delivery status.</li><li>Coordinate user acceptance testing (UAT) with local teams and document test results.</li><li>Ensure system enhancements support process design, reporting, compliance, and operational efficiency.</li><li>Monitor performance of external systems and service quality, maintaining communication and coordination with external providers (if such).</li><li>Translate gaps into OCR (Optical Character Recognition)/RPA (Robotic Process Automation) and workflow opportunities.</li><li>Build business cases with ROI and risk impact.</li><li>Define data quality rules and reporting requirements</li><li>Monitor and supervise process implementation across teams, ensuring adoption and operational consistency.</li><li>Track and manage implementation progress, risks, open issues, and mitigation actions.</li></ul>
<p>Robert Half is seeking a skilled Maximo System Administrator to join our dynamic team. In this role, you will collaborate closely with the Maximo product owner, functional leads, end users, IT infrastructure teams, help desk leads, and Job Control to ensure the effective operation, maintenance, and enhancement of the Maximo system and its integrations. This position is ideal for an enthusiastic self-starter who thrives in a fast-paced environment and is committed to utilizing industry-standard best practices.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform daily administration duties within Maximo and Oracle systems.</li><li>Monitor and report on the health and performance of Maximo’s key functionalities.</li><li>Identify and recommend improvements to enhance the efficiency of Maximo features and functions.</li><li>Maintain comprehensive system documentation for Maximo.</li><li>Work with help desk personnel to troubleshoot and resolve end user issues related to Maximo.</li><li>Develop, implement, and document testing strategies for system enhancements and upgrades.</li><li>Provide subject matter expertise for Maximo roadmap planning and upgrade initiatives.</li><li>Deliver training and guidance to Maximo end-users.</li><li>Stay informed of current trends and technologies related to Maximo and associated systems.</li><li>Participate in integration support, system upgrade activities, and special projects as assigned.</li></ul><p><br></p><p><br></p><p><br></p>
<p>We are looking for a skilled JR Systems Administrator to join our team in Ada, Michigan. This contract-to-permanent position offers an exciting opportunity to manage and optimize endpoint devices, network security, and cloud infrastructure. The ideal candidate will have hands-on experience with system administration tools and a strong commitment to enhancing network performance and security.</p><p><br></p><p>Responsibilities:</p><p>• Manage endpoint monitoring, patching, and automation tasks across Windows and macOS environments using NinjaOne.</p><p>• Oversee user provisioning, group policies, and application assignments within JumpCloud directory administration.</p><p>• Assist with device enrollment workflows, compliance policies, and configuration troubleshooting in Microsoft Intune.</p><p>• Respond to security alerts from CrowdStrike Falcon Complete, document findings, and support threat containment efforts.</p><p>• Deploy and update Cloudflare One policies, including client configurations and gateway rules.</p><p>• Review and modify firewall rules on FortiGate and Meraki platforms following structured change processes.</p><p>• Monitor threat intelligence dashboards and escalate compromise indicators to senior engineers.</p><p>• Administer Microsoft 365 tenants, handling mailbox setups, Teams configurations, SharePoint permissions, and license assignments.</p><p>• Support Azure virtual machine management and basic networking tasks under senior engineer guidance.</p><p>• Maintain accurate client documentation, including network diagrams, asset inventories, and operational procedures.</p>
We are looking for a skilled Systems Administrator to join our team in Washington, District of Columbia. This role involves managing and optimizing IT infrastructure to ensure seamless operations and security across the organization. The ideal candidate will bring a strong background in cloud platforms, virtualization, and network solutions.<br><br>Responsibilities:<br>• Oversee the administration and maintenance of Microsoft 365, Azure, and other cloud platforms to ensure optimal performance.<br>• Configure and manage virtualization technologies such as VMware and Hyper-V to support organizational needs.<br>• Implement and maintain endpoint security measures to safeguard systems and data.<br>• Collaborate on the design and deployment of new network solutions to enhance operational efficiency.<br>• Install, configure, and manage network hardware, including servers, routers, switches, firewalls, and wireless infrastructure.
We are looking for an experienced Systems Administrator to manage and optimize NetSuite and other financial systems within our organization. This role requires strong technical expertise combined with a deep understanding of accounting principles to support and enhance system functionality. You will collaborate closely with Finance, Revenue, Operations, and technical teams to ensure seamless system operations and drive improvements.<br><br>Responsibilities:<br>• Provide hands-on operational support for NetSuite, including handling sales order adjustments, subscription billing corrections, and revenue-related fixes.<br>• Troubleshoot and resolve system errors in NetSuite and its integrations, ensuring accounting impacts are addressed appropriately.<br>• Design and execute comprehensive testing scenarios that reflect real-world business processes.<br>• Lead data cleanup projects using NetSuite tools such as imports, saved searches, mass updates, and workflows.<br>• Act as a subject matter expert on NetSuite Advanced Revenue Management, assisting Revenue and Accounting teams with configurations and processes.<br>• Collaborate with Finance to address revenue recognition, journal entries, and accounting system setups.<br>• Support configurations for hardware and software business models, including warehouse operations like Work Orders and Assembly Builds.<br>• Diagnose and resolve issues related to integrated systems, including Coupa, Pigment, Maxima, Navan, and Spendflo.<br>• Coordinate with IT and external vendors for advanced technical support when necessary.
We are looking for a skilled Systems Administrator to join our team in San Antonio, Texas. This Contract to permanent position offers an opportunity to manage and optimize complex computer systems while supporting organizational goals. The ideal candidate will bring technical expertise, project management skills, and a strong understanding of IT security best practices.<br><br>Responsibilities:<br>• Administer and maintain systems such as Active Directory, Windows Server, and Microsoft Entra ID to ensure seamless operations.<br>• Oversee virtualization environments, including ESX, and manage storage solutions like NetApp and SAN technologies.<br>• Implement backup solutions using tools like Rubrik to safeguard organizational data.<br>• Collaborate with cross-functional teams to deliver technical guidance and resolve system-related issues.<br>• Monitor system performance and perform regular updates to maintain compliance with IT security standards.<br>• Plan and execute complex computer system tasks in alignment with company policies and procedures.<br>• Provide technical expertise and project management support for system implementations and upgrades.<br>• Ensure system availability and reliability by proactively identifying and addressing potential risks.<br>• Maintain documentation and create reports to track system configurations and performance metrics.<br>• Build and sustain positive relationships with coworkers and stakeholders to facilitate smooth operations.
We are looking for a skilled Systems Administrator to join our team in Irvine, California. This role is ideal for someone who thrives in a fast-paced environment and has a proactive approach to managing IT systems, resolving technical issues, and supporting organizational operations. The successful candidate will play a key role in ensuring seamless system performance and user satisfaction across various platforms.<br><br>Responsibilities:<br>• Oversee daily IT systems administration tasks, including user account provisioning, access management, and application permission updates.<br>• Provide timely support by addressing IT tickets and escalating more complex issues as needed.<br>• Troubleshoot and resolve system-related problems to ensure optimal functionality of business applications.<br>• Facilitate employee onboarding and offboarding processes by setting up or deactivating accounts and coordinating with HR for smooth transitions.<br>• Administer and maintain collaboration tools like SharePoint, shared drives, and shared inboxes, ensuring proper access controls and organization.<br>• Act as a liaison between internal teams and Managed Service Providers (MSPs), monitoring service quality and ensuring timely resolution of issues.<br>• Manage mobile devices by overseeing provisioning, upgrades, inventory tracking, and resolving carrier-related issues.<br>• Prepare and review invoices for IT vendors and carriers, ensuring accuracy before approval and assisting in tracking IT expenses.<br>• Support security and compliance activities, including conducting access reviews and enforcing IT policies.<br>• Provide technical assistance to various departments, addressing operational support needs and resolving ad hoc requests.
We are looking for a skilled Systems Administrator to join our team in Galveston, Texas. In this Contract to permanent position, you will play a vital role in managing and enhancing our IT infrastructure while ensuring optimal system performance and security. This is an excellent opportunity to contribute to a government organization and work in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Diagnose and resolve complex system issues to maintain high levels of functionality and performance.<br>• Develop and implement both short- and long-term IT designs that adhere to organizational and industry standards.<br>• Prepare and update detailed documentation, ensuring compliance with technology standards and facilitating architecture reviews.<br>• Create and manage technology roadmaps while maintaining infrastructure and business process audits.<br>• Provide technical guidance and mentorship to entry level team members, fostering growth and skill development.<br>• Translate organizational objectives into actionable IT requirements and recommend solutions aligned with strategic goals.<br>• Conduct quality assurance testing and develop comprehensive test plans based on thorough analysis of business needs.<br>• Administer backup and restoration processes for hybrid cloud environments to ensure high availability.<br>• Oversee Windows server management and administration while maintaining cloud infrastructure, including Microsoft Azure.<br>• Manage virtualization technologies such as VMware and conduct disaster recovery planning for hybrid cloud environments.
We are looking for a detail-oriented Systems Administrator to join our team in Elizabethtown, Pennsylvania. In this role, you will be responsible for overseeing and enhancing system operations, ensuring data integrity, and supporting end users through technical expertise. This position requires a proactive individual who can identify system improvements and collaborate with stakeholders to implement effective solutions.<br><br>Responsibilities:<br>• Analyze organizational strategies to identify technical improvements and translate them into actionable system requirements.<br>• Evaluate software options and custom solutions to determine the best fit for business needs.<br>• Oversee the design and development of systems, ensuring data integrity and operational stability.<br>• Work closely with stakeholders to create data models, dashboards, and system workflows.<br>• Lead testing efforts for new or updated systems to verify they meet specified requirements.<br>• Develop user manuals and conduct training sessions for staff to maximize system efficiency.<br>• Provide ongoing technical support, troubleshooting, and issue resolution for system users.<br>• Stay informed about emerging technologies and recommend updates to align with business goals.<br>• Document business processes, procedures, and system guidelines to maintain organized records.<br>• Coordinate with vendors and internal teams to manage updates, resolve issues, and implement new solutions.
<p>This role supports and enhances cloud and hybrid infrastructure environments with a strong Microsoft focus.</p><p><strong>Key Responsibilities</strong></p><ul><li>Administer Azure and Microsoft 365 environments</li><li>Manage hybrid identity (AD / Entra ID)</li><li>Implement Conditional Access and security controls</li><li>Support endpoint management and patching</li><li>Monitor system health, backups, and performance</li><li>Support escalated infrastructure issues</li></ul><p><br></p>
<p>Robert Half is currently seeking a Contract Systems Administrator to join our client's IT department. As a Contract Systems Administrator, you will be responsible for the configuration, maintenance, and management of the organization's computer systems, servers, and network infrastructure. This is a contract position that offers an exciting opportunity to work with a reputable company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>System Maintenance:</strong> Perform routine system maintenance, including software updates, patch management, and regular system backups to ensure system stability and security.</li><li><strong>Server Administration:</strong> Manage and maintain server hardware and software, including Windows Server, Linux, or other relevant operating systems.</li><li><strong>Network Management:</strong> Oversee network infrastructure, ensuring optimal performance, security, and reliability. This may include switches, routers, firewalls, and wireless access points.</li><li><strong>Security Monitoring:</strong> Implement and monitor security protocols to safeguard systems and data, detect and respond to security breaches, and conduct regular security audits.</li><li><strong>User Support:</strong> Provide technical support to end-users, assisting with system-related issues, troubleshooting, and offering guidance on best practices.</li><li><strong>Documentation:</strong> Maintain detailed records of system configurations, changes, and updates to facilitate system troubleshooting and auditing.</li><li><strong>Capacity Planning:</strong> Assess system performance and capacity, making recommendations for upgrades or enhancements to meet organizational needs.</li><li><strong>Backup and Disaster Recovery:</strong> Develop and implement backup and disaster recovery plans to ensure data integrity and continuity of operations.</li><li><strong>Vendor Collaboration:</strong> Collaborate with technology vendors to ensure timely procurement of hardware and software, and manage vendor relationships.</li></ol><p><br></p>
We are looking for a dedicated Systems Administrator to join our team in Greenwell Springs, Louisiana. In this onsite role, you will oversee the installation, security, and maintenance of network, server, and PC environments, ensuring seamless and secure operations. This position is integral to maintaining high-performing systems and supporting internal users effectively.<br><br>Responsibilities:<br>• Install, configure, and maintain servers, virtual environments, and network infrastructure to ensure optimal performance.<br>• Manage and support network devices such as routers, switches, and firewalls, while implementing robust security measures.<br>• Monitor system performance and troubleshoot connectivity issues to minimize downtime.<br>• Apply updates, patches, and backups to servers while implementing disaster recovery protocols.<br>• Administer Active Directory and Microsoft Exchange, including user account management.<br>• Maintain detailed documentation of hardware, software, and network configurations.<br>• Provide hands-on technical support and training to internal users, addressing their IT needs.<br>• Ensure compliance with security standards and best practices for network operations.
<p>We are looking for a skilled Systems Administrator to join our team on a contract basis in Richardson, Texas. In this role, you will be responsible for managing endpoint devices, maintaining access controls, and supporting Microsoft 365 operations with an emphasis on security compliance. The ideal candidate will have a proactive approach to troubleshooting and managing IT systems while ensuring smooth day-to-day operations.</p><p><br></p><p>Responsibilities:</p><p>• Provision and deprovision laptops for employees within Intune ensuring compliance with device enrollment, encryption, and security policies.</p><p>• Maintain and update inventory records, including asset tags, serial numbers, user assignments, and device statuses.</p><p>• Oversee patch and update compliance for endpoint devices and address any issues promptly.</p><p>• Manage Microsoft 365 user accounts, licenses, group memberships, and shared mailboxes.</p><p>• Enforce security policies and execute conditional access updates as required.</p><p>• Handle user access provisioning and revocation across Microsoft 365 and other approved SaaS platforms.</p><p>• Log and monitor access changes, escalating privilege concerns or anomalies when necessary.</p><p>• Address IT support tickets, resolving issues efficiently or escalating them to appropriate teams.</p><p>• Troubleshoot workstation and basic network connectivity problems, coordinating with vendors when needed.</p><p>• Provide weekly status updates detailing ticket volumes, device compliance, and any risks or escalations.</p>
<p>We are seeking a skilled and detail-oriented Systems Administrator to join our team. The ideal candidate will be responsible for the installation, maintenance, and optimization of IT systems and networks to ensure smooth daily operations. This role requires expertise in troubleshooting, problem-solving, and ensuring system security and performance at all times.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>System Maintenance: Install, configure, and maintain servers, applications, and hardware for organizational systems.</p><p>Performance Monitoring: Monitor system performance and availability and perform routine system checks to ensure all IT systems run efficiently.</p><p>Troubleshooting: Respond promptly to issues reported by users and resolve technical problems efficiently.</p><p>Upgrades & Patches: Apply software and hardware updates, patches, and fixes as needed to maintain optimal system operation and security.</p><p>Security Enforcement: Implement, manage, and monitor security protocols to protect systems from breaches and ensure compliance with cybersecurity standards.</p><p>Backup & Recovery: Manage backup procedures and disaster recovery plans to safeguard critical data.</p><p>Documentation: Maintain accurate and up-to-date documentation for systems, configurations, and troubleshooting steps.</p><p>Collaboration: Work with IT and cross-functional teams to support projects, improve systems, and streamline operations.</p><p>User Support: Provide Tier 2 technical support to end users for issues related to system functionality or access.</p><p>Network Management: Ensure the proper functioning of network devices, including servers, switches, and routers.</p><p>Qualifications:</p><p><br></p><p>Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).</p><p>Proven experience as a Systems Administrator or similar role.</p><p>Knowledge of operating systems such as Windows, Linux, and macOS.</p><p>Proficiency in networking concepts and protocols (DNS, DHCP, TCP/IP, etc.).</p><p>Experience with virtualization tools such as VMware, Hyper-V, or similar platforms.</p><p>Familiarity with cloud technologies like AWS, Azure, and Google Cloud is preferred.</p><p>Strong troubleshooting and problem-solving skills.</p><p>Excellent communication skills and the ability to collaborate in a team environment.</p><p>Certifications such as CompTIA Network+, CompTIA Security+, or Microsoft Certified: Azure Administrator are a plus.</p>
<p>We are seeking a Digital Banking Administrator to support and maintain online banking platforms for our client. This role is responsible for day‑to‑day administration, troubleshooting, and ensuring a smooth and secure digital banking experience for both customers and internal teams.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Support online and mobile banking systems</li><li>Manage user access, entitlements, and system configurations</li><li>Respond to and resolve digital banking issues and service requests</li><li>Partner with vendors, IT, and operations on updates, enhancements, and incidents</li><li>Support testing, upgrades, and new feature rollouts</li><li>Assist with documentation, reporting, and compliance-related tasks</li></ul><p><br></p>
We are looking for a skilled Systems Administrator to join our team in Milford, New Hampshire. This Contract to permanent position involves managing and maintaining critical IT infrastructure to ensure its reliability, security, and performance. The ideal candidate will have a passion for resolving technical challenges and collaborating with cross-functional teams to support production-critical systems.<br><br>Responsibilities:<br>• Manage and maintain on-premises infrastructure, including Windows servers, virtualization platforms, storage, and core enterprise systems.<br>• Administer Active Directory, Group Policy, user access controls, and identity management systems.<br>• Ensure systems are updated and secure by managing patching, updates, and configuration standards.<br>• Support and troubleshoot virtualization platforms, such as VMware or Hyper-V.<br>• Develop and oversee backup, recovery, and disaster recovery strategies to safeguard critical data.<br>• Diagnose and resolve complex server and infrastructure issues efficiently.<br>• Assist with network fundamentals, including VPNs, firewalls, VLANs, and general connectivity.<br>• Implement and support security measures, such as endpoint protection and access control mechanisms.<br>• Contribute to system upgrades, infrastructure improvements, and the creation of detailed technical documentation.<br>• Act as an escalation point for advanced technical issues, providing expert solutions.
<p>Are you passionate about ensuring data integrity, system reliability, and operational resilience? Our team is looking for a skilled Disaster Recovery / Server Administrator with a strong background in managing Windows Servers (both cloud-based and on-premises). If you thrive in high-stakes environments and have a keen eye for maintaining business continuity, we want to meet you!</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, implement, and maintain disaster recovery (DR) strategies and plans ensuring minimal downtime.</li><li>Oversee regular backups, recovery testing, and ongoing data protection for critical systems.</li><li>Administer and support Windows Server environments (Azure/Cloud and On-Prem), proactively monitoring performance and availability.</li><li>Lead virtualization setup, patching, and maintenance for server infrastructure.</li><li>Document configurations, failover procedures, and DR testing results.</li><li>Collaborate with IT and security teams to enhance business continuity and risk mitigation.</li></ul><p><br></p>
<p>We are seeking a skilled and motivated Tech Support <strong>Tier 2 Analyst</strong> to join our technical operations team. This role is ideal for someone with strong hands-on experience across server administration, cloud migrations, Microsoft technologies, and networking. You will serve as a key escalation point for complex issues, provide advanced troubleshooting, support critical infrastructure, and assist with lift‑and‑shift migrations from on‑premises environments to the cloud.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Technical Support & Troubleshooting</strong></p><ul><li>Provide Tier 2 support for escalated technical incidents and service requests.</li><li>Diagnose and resolve issues related to <strong>Windows Server</strong>, <strong>O365</strong>, networking, and general system performance.</li><li>Support end users and internal teams with advanced problem-solving and root-cause analysis.</li></ul><p><strong>Server & Infrastructure Work</strong></p><ul><li>Install, configure, maintain, and troubleshoot <strong>Windows Server</strong> environments.</li><li>Perform patching, permissions management, role configuration, and server hardening.</li><li>Assist in server upgrades, migrations, and new deployments.</li></ul><p><strong>Cloud & Migration Projects</strong></p><ul><li>Participate in <strong>lift-and-shift</strong> migrations from <strong>on-premises</strong> systems to <strong>cloud environments</strong>.</li><li>Support migration planning, execution, validation, and documentation.</li><li>Assist with identity management, Azure AD integration, and cloud resource configuration.</li></ul><p><strong>Microsoft Back-End Support</strong></p><ul><li>Provide back-end support for Microsoft technologies including:</li><li><strong>Office 365 administration</strong></li><li><strong>Exchange Online</strong></li><li><strong>SharePoint Online</strong></li><li><strong>Azure AD</strong></li><li>Manage licensing, user provisioning, policy enforcement, and security configurations.</li></ul><p><strong>Networking Support</strong></p><ul><li>Troubleshoot LAN/WAN connectivity issues.</li><li>Perform basic to intermediate network configuration and diagnostics.</li><li>Support network changes, documentation, and performance monitoring.</li></ul><p><strong>Unify (Ubiquiti) Systems – Major Plus</strong></p><p>Experience with Unify/Ubiquiti hardware is a significant advantage, including:</p><ul><li>MVR systems</li><li>NAS devices</li><li>Gateways</li><li>Access Points</li><li>Controller configuration, firmware updates, and network optimization</li></ul><p><br></p><p><br></p>