<p>Key Responsibilities:</p><ul><li>Administer and maintain Microsoft Endpoint Configuration Manager (MECM) for software deployment, patching, and OS imaging</li><li>Troubleshoot MECM client issues and ensure endpoint health</li><li>Develop and deploy software packages and updates via MECM</li><li>Use AdminStudio for application packaging, testing, and deployment</li><li>Write and maintain PowerShell, Batch, or VBScript scripts to automate administrative tasks</li><li>Monitor MECM infrastructure and optimize performance</li><li>Ensure compliance with security standards and remediate vulnerabilities</li><li>Provide Tier 2/3 support for endpoint issues related to MECM and AdminStudio</li><li>Maintain documentation for MECM configurations, packaging processes, and scripts</li><li>Generate reports on deployments, patching, and system health</li></ul><p><br></p>
<p>Audio - Video - Lightening!! Do those words perk your eyes? If so, let's talk! We are seeking a technician to join our client's team in Grand Island, Nebraska. In this role, you will be responsible for supporting events and banquets by delivering high-quality audio and video solutions while ensuring equipment is properly maintained and secured. This position requires strong technical skills combined with excellent communication and problem-solving abilities to provide seamless event experiences. No matter how experienced, there is still a path of promotions and growth within this team! </p><p><br></p><p>Apply now, call 319-362-8606, or email your resume direct and confidential to myself: Shawn M Troy - Technology Practice Director with Robert Half (additional contact information is on LinkedIn).. </p><p><br></p><p>Responsibilities:</p><p>• Collaborate with banquet and event teams to set up and remove required audio/video technologies, ensuring all equipment is secured and maintained.</p><p>• Monitor event schedules, respond to inquiries, and proactively address support requests to enhance service delivery.</p><p>• Provide technology solutions before, during, and after events, ensuring the equipment meets the needs of the event requirements.</p><p>• Communicate effectively with clients to understand their goals, offering technical expertise and suggesting additional solutions when appropriate.</p><p>• Implement security measures for equipment and ensure cables and wiring are properly installed and dressed to meet luxury resort standards.</p><p>• Assist in delivering various media formats, including audio, video, text, and animations, while adapting to the evolving event technology landscape.</p><p>• Document and improve processes under the guidance of the Technology Manager to enhance reliability, efficiency, and compliance.</p><p>• Conduct regular maintenance, cleaning, and repairs on equipment, coordinating replacements as needed and keeping teammates informed of equipment status.</p><p>• Respond calmly under pressure, adapt to changing conditions, and maintain professionalism when interacting with guests and event teams.</p><p>• Work flexible schedules aligned with event needs, demonstrating independence while providing value and support to teammates.</p>
<p>We are looking for a skilled DevOps Support Engineer to join our team in New Orleans, Louisiana. In this role, you will streamline software development and deployment processes while ensuring system reliability and scalability. This position offers an exciting opportunity to work with cutting-edge technologies and contribute to the optimization of cloud-based solutions.</p><p><br></p><p>Responsibilities:</p><p>• Address and resolve problem tickets and service desk requests in a timely manner.</p><p>• Collaborate with software developers and IT teams to improve system integration and workflow automation.</p><p>• Perform regular system checks to ensure reliability, security, and scalability.</p><p>• Document procedures and provide guidance to team members on DevOps practices.</p><p>• Analyze and troubleshoot system issues to minimize downtime and improve efficiency.</p><p>• Stay updated on industry trends and emerging technologies to continuously improve operations.</p>
<p>Our client is undergoing a significant transition to the Epic electronic health record (EHR) system, scheduled for implementation in June 2026. We are seeking highly detail-oriented and efficient Medical Records Integration Specialists to play a crucial role in ensuring a seamless data migration. This is a contract position focused on the critical task of identifying and merging duplicate Medical Record Numbers (MRNs) across multiple legacy systems, ensuring accurate and consolidated patient records within the new Epic environment.</p><p><strong> </strong></p><p><strong>Responsibilities:</strong></p><ul><li>Review and analyze patient medical records across nine disparate systems to identify and resolve duplicate MRNs.</li><li>Accurately merge duplicate patient records into a single, comprehensive account within Epic.</li><li>Utilize multiple systems to access and manipulate patient data.</li><li>Maintain a high level of accuracy and attention to detail while processing multiple records per hour.</li><li>Adhere to strict data privacy and security protocols (HIPAA compliance).</li><li>Effectively communicate any discrepancies or issues to the project team.</li><li>Participate in required training and maintain proficiency in all relevant systems.</li></ul>
<p>JOB DESCRIPTION</p><p><br></p><p>Under the direction of the IT Director, the IT Support Specialist performs a variety of technology support functions. They are responsible for ticket escalation and general software support, hardware (laptops, desktops, printers, and phones), and training. They are also responsible for working with vendors and resolving system issues.</p><p><br></p><p>ESSENTIAL DUTIES</p><p>• Provide advanced technical and informational assistance to users of the client’s computer systems in a timely, accurate, and courteous manner.</p><p>• Assist with the installation, configuration and support of Windows-based equipment and applications in our network environment.</p><p>• Assist with the setup and execution of video conferences & events.</p><p>• Assist users with using Zoom, Microsoft Teams and other video and teleconference platforms.</p><p>• Perform routine support on computers, printers, and other peripherals, including but not limited to connecting to wireless networks, clearing paper jams, replacing toner cartridges, relocation and/or setup of computer equipment.</p><p>• Provides timely resolution of all incident tickets.</p><p>• Install new software packages on Firm computers and assist users with getting started and becoming self-sufficient with firm technology.</p><p>• Complete office setups and relocations as necessary.</p><p>• Assist with documentation and inventory of hardware & software as necessary.</p><p>• Adhere to the clients technology standards, data protection and security awareness policies and procedures.</p><p>• Assist with equipment procurement for events through third parties.</p><p>• Monitor depositions, meetings or similar proceedings through various virtual platforms and provide technical support as well as assisting the clients, videographers, and court reporters regarding various issues that occur.</p><p>• Keep manager informed on the status of work/projects, problem areas and customer satisfaction.</p><p>• Performs other duties as assigned.</p><p><br></p><p>SKILLS NEEDED TO BE SUCCESSFUL</p><p>• Ability to communicate effectively both orally and in writing with computer users regarding problems and questions.</p><p>• Excellent customer services skills and the ability to work in a challenging environment.</p><p>• Knowledge of video conferencing systems and web conferencing equipment and systems.</p><p>• Ability to work well in a team and independently.</p><p>• Ability to understand and translate technical material for non-technical users.</p><p>• Excellent organizational skills for prioritizing projects.</p><p>• Thorough knowledge of Microsoft Windows and Microsoft Office Suite.</p><p>• General knowledge of PC LANs and networks including Windows.</p><p>• Ability to quickly learn new applications and upgrades to existing applications.</p><p>EDUCATION AND EXPERIENCE</p><p>• Previous experience in the legal field is desired.</p><p>• Minimum 3 years of experience in a Windows and network environment.</p><p>• Associate or bachelor’s degree is not required but preferred.</p><p>• Certifications not required but preferred.</p><p>• Ability to understand procedures and instructions specific to the area of IT.</p>
<p>We are looking for a detail-oriented Application Processor to join our team in Indianapolis, Indiana. In this long-term contract position, you will play a key role in managing administrative tasks and ensuring the smooth handling of application processes. This opportunity is ideal for individuals with strong organizational skills and experience working with Microsoft Word and Microsoft Excel. This is not a remote position. The role is on-site, Monday-Friday, 8AM-5PM, parking provided. </p><p><br></p><p>Responsibilities:</p><p>• Review and process applications in accordance with established guidelines and standards.</p><p>• Maintain accurate and up-to-date records of all submitted documentation.</p><p>• Organize and manage electronic and physical files to ensure easy accessibility.</p><p>• Utilize Microsoft Word to create, edit, and format documents as needed.</p><p>• Use Microsoft Excel to compile data, generate reports, and maintain spreadsheets.</p><p>• Communicate with clients and team members to address inquiries and resolve application-related issues.</p><p>• Ensure compliance with all policies and regulations during the application review process.</p><p>• Conduct quality checks to verify the accuracy and completeness of submitted applications.</p><p>• Collaborate with other departments to streamline workflows and improve efficiency.</p>
