We are looking for a skilled Salesforce Developer to join our team in Costa Mesa, California. This long-term contract position is ideal for someone with extensive experience in Salesforce development and administration who enjoys tackling complex projects and delivering innovative solutions. You will play a key role in supporting critical business processes and driving the success of our CRM systems.<br><br>Responsibilities:<br>• Develop and maintain Salesforce solutions using Apex coding, triggers, and Lightning Components.<br>• Configure and administer Salesforce systems to ensure smooth functionality and optimal performance.<br>• Collaborate with teams to migrate data and customizations from Salesforce Cloud to Salesforce Government Cloud.<br>• Provide technical support for architecture and serve as a backup resource as needed.<br>• Revitalize dormant lead management processes by implementing flow triggering, notifications, and rule-based configurations.<br>• Optimize Salesforce Sales Cloud features to achieve 80-90% out-of-the-box functionality.<br>• Utilize GitHub for version control and collaborative development efforts.<br>• Ensure seamless integration between Salesforce and other enterprise systems.<br>• Troubleshoot and resolve technical issues within the Salesforce platform.<br>• Participate in roadmap planning and execution for CRM system enhancements.
We are looking for a Senior Salesforce Administrator to take ownership of our Salesforce ecosystem and drive its strategic development. Based in Radnor, Pennsylvania, this role involves designing, implementing, and maintaining Salesforce solutions that align with business goals. The ideal candidate will be highly skilled in Salesforce architecture, data governance, and automation, while also excelling in collaboration with stakeholders and external vendors.<br><br>Responsibilities:<br>• Lead the architectural design and governance of the Salesforce platform across various clouds, including Sales, Service, Marketing, and Experience.<br>• Drive the full implementation process of Salesforce, encompassing requirements analysis, solution design, data migration, and user training.<br>• Develop and deploy advanced automation tools, such as Flow, Apex, and Process Builder, to optimize workflows and business processes.<br>• Partner with executive stakeholders to ensure Salesforce functionalities align with organizational objectives.<br>• Manage collaboration with third-party vendors for Salesforce solutions, while taking ownership of ongoing maintenance and support.<br>• Oversee data architecture and governance, ensuring compliance, security, and data accuracy across the platform.<br>• Research, evaluate, and integrate third-party applications from the AppExchange and custom-built solutions.<br>• Stay updated on Salesforce releases and proactively implement new features to enhance business operations.<br>• Create and maintain detailed documentation, including system architecture, workflows, and training materials.<br>• Perform additional duties as assigned to support organizational needs.
<p>TITLE: Salesforce TECHNICAL Lead / Solutions Engineer - FSC Financial Service Cloud OR Service Cloud MUST HAVES * Direct Hire INTERVIEWS THIS WEEK!</p><p>***NO F1, OPT, or H1b Visas, MUST BE EAD, GREEN CARD, US CITIZEN </p><p>LOCATION: 100% REMOTE with work / life balance – 2 ½ day weekends .</p><p>SALARY: TOTAL COMPENSATION IS HIGH - $160 - $170K – depending on city you live in! Up to $150K base PLUS 15% annual BONUS + ESOP Employee Stock Option Program that pays out MILLIONS of dollars at RETIREMENT - EXCELLENT PROFIT SHARING PROGRAM!</p><p>For immediate and confidential consideration, please send a direct message to CARRIE DANGER, SVP PERMANENT PLACEMENT FTE on LinkedIn or send an email to me with your resume. My DIRECT email can be found on my LinkedIn page. ***</p><p>If you’re a Salesforce former Architect, OR Salesforce Technical Lead, OR CURRENT SENIOR Developer who Is looking to take NEXT STEP in your career, passionate about driving innovation, Solutions Engineer, Architectural decisions. Apply Now! Lead cross-functional tech initiatives, TECHNICAL SOLUTION ARCHITECT as you do some APEX coding PLUS enable Salesforce-powered business outcomes at an enterprise level, and BRIDGE architectural strategy with agile delivery while ensuring robust technical solutions and reliable data architecture. </p><p>WHAT YOU MUST HAVE:</p><p>• DO Salesforce Development in custom Salesforce features using declarative tools and Apex programming.</p><p>• 10+ years of development experience managing large-scale, enterprise level Salesforce projects.</p><p>• Technical GO -TO PERSON for 5+ agile teams to design, develop, and deliver Salesforce-centric BEST PRACTICE solutions.</p><p>• Translate USER STORIES into SFDC features</p><p>• APEX Code reviews! </p><p>• GO-TO PERSON developing Salesforce Solutions and making architecture recommendations to ensure User Stories align with Salesforce best solutions & overall strategy</p><p>• COMPLEXITY: work in a complex Salesforce environment with MULTIPLE DIVERSE SALESFORCE ORG'S.</p><p>• CERTIFICATIONS: SALESFORCE App Platform Builder OR SALESFORCE Developer Cert's OR SALESFORCE Architecture Cert's.</p><p>• KEY: DevOps skills!</p><p>• WHAT TECH SKILLS YOU NEED TO GET AN INTERVIEW:</p><p>• Salesforce Financial Services Cloud / FSC or Service Cloud.</p><p>• APEX Salesforce Coding, LWC, & Declarative Tools workflows/flows.</p><p>• .Agentforce AI </p><p>• Data Cloud </p><p>• Platform Event Architecture (Pub/Sub frameworks).</p><p>• DevOps best practices and deployments !</p><p>• Have to have tech depth with Salesforce data storage and APi LIMITS!</p><p>• Salesforce DATA STORAGE & APi LIMITS </p><p>or confidential consideration on FTE Direct Hire position, please contact me directly, Carrie Danger, SVP, Permanent Placement Team, Iowa Region at Office: 515-259-6087 or Cell: 515-991-0863, Email resume confidentially to Carrie Danger * My email address is on my LinkedIN page. Please find my email address / contact Information on my LinkedIN profile and email me your resume confidentially. OR you can ONE CLICK APPLY AT Robert Half website, and Specifically Apply to this posting.</p>
<p>IMMEDIATE HIRE! SENIOR SALESFORCE DEVELOPER </p><p><br></p><p>Senior SalesForce Engineer (Direct Hire) </p><p><br></p><p>LOCATION: Des Moines, Iowa HYBRID WEEKLY ONSITE IN OFFICE. </p><p><br></p><p>****Must be eligible to work in the US. FTE PERM NOT REMOTE!!! NO OPT, F1 Visa or H1b Visa's allowed****</p><p>*****This company will pay RELOCATION ASSISTANCE- $5 - $12k IN ASSISTANCE.******</p><p>WHY YOU SHOULD APPLY: AWESOME TECH CULTURE with a new technical REBOOT of this Salesforce team where you can drive new development – both declarative & custom Development. </p><p><br></p><p>YOU WILL GET AN ANNUAL DREAMFORCE CONFERENCE TRIP ATTENDEE PAID FOR !! </p><p><br></p><p>This is a new transition to Salesforce where the company has implemented but a REBOOT / REFRESH to make their SalesForce environment more easily supported to leverage Salesforce capabilities to truly leverage the Salesforce platform across business areas! </p><p><br></p><p>****For immediate consideration on this Perm Direct hire position with one of our client companies in the Des Moines, IA area. It is best to call me directly or message me on LinkedIn, Carrie Danger SVP Permanent Placement. ******</p><p><br></p><p>Great people on this team and a very RICH benefits: **Annual Bonus, 2 ½ day weekends with a SHORT work week / EARLY out Fridays!!! ** are just a few of the qualities that make this company culture great! </p><p><br></p><p>WHAT YOU WILL NEED: </p><p>MUST HAVE TECHNICAL SKILLS NEEDED AS A SENIOR SALESFORCE DEVELOPER: </p><p>• Senior Level role with APEX Coding! </p><p>• SALES CLOUD is required! Marketing Cloud & Data Cloud is a PLUS! </p><p>• If you have Service Cloud or any other Cloud experience, will still consider! </p><p>• Working with Data Integration teams, integrating APis & various systems</p><p>• Salesforce Ecosystems – understanding all of them </p><p>• LWC - Lightning Web Components experience </p><p>• Integrating data. Working with Mulesoft is a plus! </p><p>• Understanding Flows </p><p>• Remediating legacy code</p><p>• Understand Salesforce Threshold hitting limits </p><p>• Mentoring </p><p>• APi development / Data Integration experience </p><p>WHAT YOU WILL DO: </p><p> • Reengineer & redesign their Salesforce Org to be more optimum for Best practices and optimization for support! </p><p>ANNUAL DREAMFORCE CONFERENCE ATTENDEE PAID FOR !! </p><p>Senior SalesForce Developer Direct Hire position with a base salary range up to 170K BASE PLUS bonus + PERKS! For immediate and confidential consideration on this Direct Hire IT opportunity, it is best to call me directly or message me on LinkedIn, Carrie Danger SVP Technology & Digital Practice / Permanent Placement Division, Iowa & Nebraska Region @ My Direct Office #: 515-259-6087 or my cell is 515-991-0863 AND e-mail resume confidentially to Carrie Danger * MY EMAIL ADDRESS can be found on my LinkedIn Profile.</p>
Position: Salesforce Administrator / Developer <br>Location: Des Moines, IA - Hybrid<br>Salary: up to $135,000 base annual salary<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Join a company and team where you can bring your skills and experience, with tons of upward mobility in a thriving industry. You will grow your career and be aligned with an organization that has purpose and adding meaningful services in all communities. This is hybrid role leaning heavily on Salesforce administration with some Salesforce development.<br>What You’ll Do:<br> · Configure and enhance Salesforce Sales & Marketing Cloud<br> · Lead CRM initiatives from planning to deployment<br> · Build and support integrations <br>What You Bring:<br> · 5+ years in Salesforce <br> · Strong admin and dev skills (Apex, Flows, LWC, SOQL)<br> · Salesforce certifications preferred<br> · Bonus: Architecture experience, Platform Builder, or exposure to Salesforce Data Cloud<br>Why This Role Stands Out:<br> · Strategic impact, cross-cloud exposure, and a clear path for growth in a collaborative, mission-driven environment.<br><br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
We are looking for a skilled Salesforce CRM Administrator & Developer to join our team in Des Moines, Iowa. This position plays a critical role in designing, developing, and maintaining Salesforce solutions that align with business goals. With a focus on optimizing user experience and ensuring data integrity, the role combines technical expertise with strategic collaboration across departments.<br><br>Responsibilities:<br>• Configure and manage Salesforce Sales Cloud and Marketing Cloud platforms, including Pardot and Engage.<br>• Design scalable solutions that improve business processes and enhance user experience.<br>• Lead integration efforts using tools such as MuleSoft to ensure seamless data flow across systems.<br>• Partner with leadership and cross-functional teams to align Salesforce solutions with organizational objectives.<br>• Oversee the implementation and continuous improvement of Salesforce systems to support evolving business needs.<br>• Develop and maintain APIs to enhance system functionality and connectivity.<br>• Monitor and ensure the integrity of data within the Salesforce ecosystem.<br>• Provide technical expertise and recommendations for platform architecture.<br>• Manage project delivery timelines and ensure high-quality outcomes.<br>• Conduct regular system audits and provide training to end-users as needed.
<p>A large academic institution is seeking a skilled and strategic <strong>Salesforce Developer</strong> with expertise in <strong>Service Cloud</strong> to support and expand its existing Salesforce platform. This role will play a key part in optimizing Service Cloud features such as agent support, generic agent deployment, research documentation, and intelligent search functionalities.</p><p>This developer will also contribute to a broader initiative to implement and standardize Salesforce usage across multiple organizations within the institution, offering technical leadership and support during this expansion.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Further develop and enhance the existing Salesforce Service Cloud implementation with a focus on:</li><li>Agent setup and optimization</li><li>Deployment of generic agents</li><li>Research documentation integration and workflows</li><li>Intelligent and federated search functionalities</li><li>Collaborate with stakeholders across departments to align development with institutional needs</li><li>Serve as a subject matter expert for Service Cloud capabilities and best practices in a higher education environment</li><li>Develop custom Salesforce components (Apex classes, Lightning components, Flows, Visualforce, etc.) and integrate third-party tools where appropriate</li><li>Maintain platform scalability, security, and compliance across multi-organization use</li><li>Support user adoption through documentation, training, and troubleshooting</li><li>Partner with cross-functional teams to support reporting, analytics, and user feedback loops</li></ul><p><br></p>
<p><strong>Position Overview</strong></p><p>We are seeking an experienced <strong>Salesforce Developer III (Senior)</strong> to join our team. This role focuses on designing, developing, and implementing Salesforce solutions across multiple platforms. The ideal candidate will have deep technical expertise, hands-on Salesforce experience, and the ability to mentor junior developers while contributing to enterprise-level architecture and integration initiatives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and unit test Salesforce components using Apex, Lightning Web Components (LWCs), Flows, and Triggers.</li><li>Collaborate with DevOps, QA, and cross-functional teams to resolve code and configuration-based defects.</li><li>Lead proof-of-concept initiatives with architects to evaluate new designs, integration patterns, and best practices.</li><li>Enhance DevOps processes, CI/CD pipelines, and test automation frameworks.</li><li>Evaluate Salesforce capabilities and third-party vendor solutions by developing prototypes or proof-of-concept implementations.</li><li>Ensure alignment with enterprise integration concepts such as event processing and API interactions.</li></ul>
<p>Key Responsibilities</p><p>• Design, develop, and maintain Salesforce applications using Apex, Lightning Web Components (LWC), Aura, SOQL, and Flows.</p><p>• Collaborate with clients to gather requirements, translate business needs into technical solutions, and present updates in a clear, professional manner.</p><p>• Configure and optimize Salesforce processes including automation, reporting, and analytics.</p><p>• Develop, test, and deploy code with a strong focus on quality and performance (including unit tests and 100% code coverage).</p><p>• Integrate Salesforce with external applications and data sources using APIs, Mulesoft, and other ETL tools.</p><p>• Support data migration efforts, ensuring accuracy and security of large-scale record transfers.</p><p>• Participate in full software development lifecycle, including requirements, design, development, testing, deployment, and post-deployment support.</p><p>• Provide guidance and troubleshooting for Salesforce issues, ensuring robust and user-friendly solutions.</p>
<p>Are you passionate about delivering a world-class customer experience? Do you thrive at solving problems and helping others succeed? We are looking for motivated candidates to join a fast-paced technical support team in a dynamic environment where you will provide Salesforce application support to customers.</p><p><br></p><p> </p><p><strong>What You’ll Do</strong></p><ul><li>Provide front-line technical support for Salesforce and integrated platforms via phone, Microsoft Teams, and ServiceNow.</li><li>Troubleshoot issues related to Salesforce permissions, integrations, workflows, and custom objects.</li><li>Manage user and license administration for a Salesforce organization with 1000+ users, including setup/deactivation, roles, profiles, public groups, and permission sets.</li><li>Use tools like Apsona, Dataloader, and Workbench to import, update, and export data.</li><li>Support Salesforce Service Cloud features including case management and automation processes.</li><li>Investigate and resolve API-related issues using tools like Postman to simulate calls and validate data transactions.</li><li>Collaborate with internal teams to improve workflows, reduce repetitive tasks, and enhance system efficiency.</li></ul><p><br></p><p>Please contact Sally Lander at 612.249.0254 or submit resumes to sally.lander@roberthalf.(com) to learn more.</p>
<p>We are looking for a skilled Salesforce Systems Analyst to join our team in Woodbury Minnesota. In this role, you will bridge the gap between technical expertise and business needs, ensuring seamless collaboration and effective system solutions. Your work will involve analyzing requirements, configuring Salesforce systems, and supporting organizational adoption of new functionalities.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with business stakeholders to gather, document, and refine business requirements.</p><p>• Evaluate functional requirements and contribute to the creation of business cases for system and process improvements.</p><p>• Oversee the complete software development lifecycle, including analysis, development, testing, deployment, and post-implementation support.</p><p>• Develop clear and detailed system specifications for change requests and new functionalities, ensuring efficient delivery by external developers.</p><p>• Test and validate new system developments to guarantee quality and alignment with business needs.</p><p>• Provide user support for Salesforce reports and dashboards, including access management through incident management tools like ServiceNow.</p><p>• Facilitate the adoption of Salesforce updates and enhancements across the organization.</p><p>• Ensure integration with other tools, such as Field Service, SightCall, and Butler PDF</p>
We are looking for a skilled Salesforce Marketing Cloud Developer to join our team in Fort Washington, Pennsylvania, on a long-term contract basis. As part of a dynamic organization in the Real Estate & Property industry, you will play a key role in creating and managing marketing solutions that drive business growth. This position offers an exciting opportunity to collaborate with cross-functional teams and utilize cutting-edge technology to deliver impactful digital campaigns.<br><br>Responsibilities:<br>• Design and manage multi-channel customer journeys using Journey Builder to optimize engagement.<br>• Implement event-based communications such as triggered sends and transactional messaging.<br>• Develop and customize dynamic content using AMPscript and personalization techniques.<br>• Build reusable templates and modular components in Content Builder for streamlined campaign creation.<br>• Work closely with data teams to ensure seamless integration and synchronization of information.<br>• Conduct thorough quality assurance testing and execute A/B tests to refine campaign effectiveness.<br>• Monitor campaign performance metrics and recommend improvements based on data insights.<br>• Partner with technical and design teams to translate business requirements into scalable solutions.<br>• Document code, configurations, and deployment processes to maintain operational clarity.<br>• Utilize tracking and analytics tools to measure campaign success and user behavior.
<p>Robert Half's client is seeking a highly skilled Legal Assistant or Property Tax Paralegal to support legal operations specializing in property tax law. This role requires strong organizational, research, and communication skills, along with the ability to manage deadlines in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and update client data within Salesforce, ensuring accurate and timely information for property tax appeal cases.</p><p>• Conduct research on property tax laws, market trends, and valuation data to support the preparation of appeals.</p><p>• Serve as a key point of contact for clients, assessors, legal teams, and government entities, handling inquiries and communications effectively.</p><p>• Prepare and track legal documents, contracts, and agreements using Salesforce workflows.</p><p>• Organize case timelines and ensure tasks and deadlines are met to support property tax appeals.</p><p>• Provide administrative support to the legal team during hearings, trials, and meetings.</p><p>• Monitor and document performance metrics related to negotiated agreements and legal operations.</p><p>• Collaborate with team members to streamline processes and maintain compliance with property tax appeal requirements.</p><p>• Analyze property and market data to provide insights that guide strategic decisions in legal cases.</p><p>• Manage Salesforce-driven workflows to enhance operational efficiency and client interactions.</p>
We are looking for a skilled Quality Assurance Analyst to join our team in Fort Washington, Pennsylvania. In this role, you will focus on ensuring the quality and reliability of Salesforce Marketing Cloud and Data Cloud platforms, playing a key part in supporting our real estate and asset management operations. This is a long-term contract position that provides an excellent opportunity to collaborate with cross-functional teams and contribute to the success of innovative marketing and data solutions.<br><br>Responsibilities:<br>• Conduct thorough testing of Salesforce Marketing Cloud components, including dynamic content and various studios and builders.<br>• Perform validation of Salesforce Data Cloud functionalities such as identity resolution, segmentation, activations, and unified individual reconciliation.<br>• Identify, document, and track defects or issues discovered during testing, and collaborate with developers to resolve them efficiently.<br>• Ensure data quality and accuracy within Salesforce Marketing Cloud and Data Cloud platforms, including integration and management processes.<br>• Develop and maintain comprehensive documentation for testing processes, test cases, and resolutions to defects.<br>• Create detailed test plans, test cases, and scripts based on project specifications and requirements.<br>• Analyze testing outcomes to identify opportunities for process improvements, tools, and methodologies.<br>• Partner with architects, designers, and marketing teams to ensure the quality and effectiveness of marketing campaigns and data workflows.
<p>SFCC Support Manager</p><p>$125K - $150K + benefits</p><p>Location: Los Angeles area and hybrid 3x onsite in El Segundo preferred.</p><ul><li>Flexible for more hybrid arrangements: Open to considering candidates from the extended SoCal area. <strong>Must be onsite either weekly or every other week if further from the office.</strong></li></ul><p>We are looking for an experienced Salesforce Commerce Cloud Support Manager to join our team in Los Angeles, California. In this role, you will focus on managing and resolving technical issues related to retail and e-commerce applications, ensuring seamless operations and collaboration with stakeholders. This position requires a proactive approach to troubleshooting and a strong understanding of Salesforce Commerce Cloud and related integrations.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on technical support to troubleshoot, analyze, and resolve application issues, including root cause analysis and trend identification.</p><p>• Act as the first point of contact to address operational challenges, escalating complex issues to engineering teams as needed.</p><p>• Collaborate with vendors to manage Level 1 support teams and oversee triage processes for consistent issue resolution.</p><p>• Monitor production logs, address integration needs, and ensure system functionality, including website availability and checkout processes.</p><p>• Resolve payment processing issues involving platforms such as PayPal and Afterpay, as well as Order Management System-related challenges.</p><p>• Ensure compliance with Salesforce Commerce Cloud standards and drive process improvements to enhance system efficiency.</p><p>• Partner with business stakeholders to address technical concerns and quickly respond to reported problems.</p><p>• Provide insights and feedback to engineering teams to improve system reliability and performance.</p><p>• Maintain 24/7 availability for on-call support to address urgent issues in a fast-paced environment.</p><p>• Collaborate with cross-functional teams to ensure seamless operations and system enhancements.</p>
We are looking for a detail-oriented Administrative Assistant to join a leading non-profit organization on a contract basis in Washington, District of Columbia. In this role, you will provide essential support to the Planned Giving team, ensuring smooth operations and efficient handling of administrative tasks. This position is ideal for someone who thrives in a dynamic environment and has a passion for delivering high-quality results.<br><br>Responsibilities:<br>• Manage and monitor the case queue, tracking all activities within Salesforce.<br>• Process individual reply forms and create estate notification records in Salesforce.<br>• Coordinate with external partners to handle estate documentation efficiently.<br>• Collaborate with the Gift Operations and Finance teams to ensure accurate processing and acknowledgment of gifts.<br>• Develop and oversee Planned Giving opportunities in Salesforce.<br>• Assist with donor communications for unassigned Major Gifts donors and the Major Gifts pool within Salesforce.<br>• Prepare and submit expense reports for the Planned Giving and Partnerships teams.<br>• Facilitate the contract approval process and support invoice creation.<br>• Provide administrative support to two Senior Directors, including managing their calendars, coordinating travel arrangements, organizing event logistics, and handling team communications.<br>• Work closely with internal teams to ensure timely and accurate completion of assigned projects.
We are looking for an experienced ERP/CRM Developer to join our team in Grand Island, Nebraska. In this role, you will be responsible for both the development and administration of Salesforce applications, ensuring optimal performance and alignment with business objectives. This is a long-term contract position that offers the opportunity to work on dynamic projects and support essential business processes.<br><br>Responsibilities:<br>• Develop and maintain Salesforce applications using Apex, Lightning Web Components, and other custom coding tools.<br>• Collaborate with stakeholders to understand business requirements and recommend solutions that align with Salesforce best practices.<br>• Configure Salesforce workflows, automations, and validations to enhance system functionality.<br>• Troubleshoot and resolve issues related to APIs, portals, and other system integrations.<br>• Implement and manage AppExchange applications as part of solution delivery.<br>• Update system configurations, roles, profiles, and permissions to support user access and security.<br>• Maintain dashboards and reports while ensuring data integrity across the platform.<br>• Perform reviews of code and workflows to identify and address technical debt.<br>• Document system configurations, workflows, and integration processes for future reference.<br>• Participate in Agile sprint planning, reviews, and daily standups to align with project goals.
<p>🚀 Senior Amazon Connect Telephony Developer</p><p>Location: 100% REMOTE </p><p>Type: Full-Time | No Sponsorship | Senior Level </p><p>Salary Range: Competitive – Typically between $125,000 – $155,000, depending on where you live. PLUS automatic 13% BONUS plus 20% PROFIT SHARING! </p><p>TECHNICAL KEYS: Own Telephony end to End. You need to have Both AMAZON CONNECT, Salesforce experience: Service Cloud, Voice, and Omnichannel ________________________________________</p><p>🔥 Why You Should Apply</p><p>Are you ready to architect the future of cloud-based contact centers? This is your chance to own and evolve a cutting-edge Amazon Connect + Salesforce Service Cloud Voice. Be a technical leader as a Developer in a high-impact role, driving innovation in customer experience, voice analytics, and cloud-native integrations. Join a collaborative, agile team where your ideas shape the roadmap, and your work directly improves how thousands of users connect and communicate. APPLY! </p><p>For immediate consideration, call or message Carrie Danger, SVP Permanent Placement, direct email address found on LinkedIn.</p><p>________________________________________</p><p>🛠️ What You’ll Need in this Senior Amazon Connect Telephony Developer</p><p>• 5–10+ years in telephony/contact center engineering.</p><p>• Architect and optimize Amazon Connect & Salesforce Service Cloud Voice platforms. **MUST HAVE both Salesforce Service Cloud & Amazon Connect</p><p>• 3+ years hands-on with Amazon Connect.</p><p>• 2+ years with Salesforce Service Cloud Voice.</p><p>• MUST HAVE = AWS services: Lambda, EventBridge, Kinesis, DynamoDB, S3, CloudWatch.</p><p>• Telephony fundamentals (SIP, RTP, QoS).</p><p>• Experience with REST APIs, event-driven architectures, and security best practices.</p><p>• Experience with Agentforce or Salesforce Professional.</p><p>• CI/CD and Infrastructure as Code (CloudFormation, CDK, Terraform).</p><p>• Salesforce certifications (Admin, Platform App Builder, Service Cloud Consultant).</p><p>• AWS certifications (Solutions Architect, Developer, DevOps).</p><p>• Exposure to other CCaaS platforms (Genesys, Five9, Twilio).</p><p>• Real-time analytics tools (Athena, QuickSight, Snowflake).</p><p>• SSO/Identity management (Okta, Azure AD).</p><p>What You’ll Do:</p><p>• Architect and optimize Amazon Connect & Salesforce Service Cloud Voice platforms. **MUST HAVE both Salesforce Service Cloud & Amazon </p><p>• Build and maintain contact flows, Lex bots, call routing, and analytics using AWS services.</p><p>• MUST HAVE: Develop Lambda functions (Node.js/Python) to enhance voice capabilities & integrations.</p><p>• Deliver dashboards & reporting tools for contact center performance metrics.</p><p>• Partner with network/security teams to ensure QoS and secure IAM configurations.</p><p>****APPLY TODAY for this full-time opportunity with benefits & a base salary of up to $155K plus bonus + perks. For immediate and confidential consideration, contact Carrie Danger, SVP Permanent Placement - QUICK APPLY to this posting. </p><p>• Phone: Office 515-259-6087 or Cell 515-991-0863</p><p>• • Email: Provided on LinkedIn profile</p>
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
<p>We are seeking a talented and motivated <strong>Sales Support Administrator</strong> to join our team. In this role, you will work closely with clients and internal departments to ensure the smooth operation of sales processes and customer relationships. If you thrive in a collaborative and fast-paced environment, have excellent communication skills, and excel at problem-solving, this opportunity might be perfect for you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle incoming customer inquiries via phone with prompt and professional responses.</li><li>Accurately input sales orders and invoices into QuickBooks software.</li><li>Coordinate and follow up on outstanding invoices to ensure timely payment by collaborating with customers and internal teams such as sales, accounting, and manufacturing.</li><li>Maintain and update customer information using Salesforce.com, leveraging the platform to enhance client relationships and add value.</li><li>Utilize Salesforce.com and other marketing tools to play a vital role in lead generation and opportunity follow-ups.</li><li>Build trust and maintain strong relationships with customers by delivering efficient and effective communication across all organizational levels.</li><li>Foster positive and collaborative relationships within the company’s team to ensure smooth workflow.</li><li>Contribute to setting individual and team performance goals and actively work towards achieving them.</li><li>Adhere to company communication policies and procedures to ensure consistency in interactions.</li></ul><p><br></p>
<p>We are looking for a highly motivated Inside Sales Representative to join our team in Minneapolis, Minnesota. This Contract-to-Permanent position offers an exciting opportunity to engage with enterprise clients and contribute to our business development efforts. The ideal candidate will have a strong background in inside sales, B2B SaaS, and customer relationship management.</p><p><br></p><p>Responsibilities:</p><p>• Deliver compelling messages to promote effective business strategies, including planning, forecasting, modeling, and budgeting.</p><p>• Identify and follow up on leads with relevant experience, utilizing sales marketing techniques to establish rapport and build relationships.</p><p>• Conduct value-driven discussions with prospects to understand their needs and present tailored solutions.</p><p>• Collaborate with field sales teams to create and implement Account Based Sales Development strategies that target the right audience at the right time.</p><p>• Schedule initial meetings and product demonstrations for the direct sales team with enterprise clients worldwide.</p><p>• Meet and exceed weekly and monthly sales targets, including forecasts, call objectives, and other key performance metrics.</p><p>• Build and maintain a robust sales pipeline, ensuring consistent outreach and follow-up.</p><p>• Utilize Salesforce tools and platforms to manage customer data, track interactions, and optimize sales processes.</p>
<p>We are looking for an Event Coordinator to join our client, 40hr/wk, remote. In this role, you will support event coordination efforts, ensuring seamless execution and impactful outcomes. This is a long-term contract position offering the opportunity to contribute to marketing campaigns, logistics, and reporting initiatives.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><strong>Data Systems Support</strong></p><p>- Clean and prepare contact lists for campaigns and outreach</p><p>- Load contacts into systems as needed e.g. Salesforce marketing automation tools</p><p>- Submit web content requests for event recordings and resources</p><p>- Create and manage Salesforce Campaigns and campaign member statuses</p><p>- Submit and track tickets in Monday.com and other internal systems</p><p><strong>Marketing Communications</strong></p><p>- Draft and support email communications for event invites confirmations and follow-ups</p><p>- Assist in gathering and formatting content for post-event summary decks</p><p>- Coordinate and schedule pre-event and post-event syncs with Sales</p><p><strong>Logistics Operations</strong></p><p>- Research sponsorship opportunities venues vendors and promotional items</p><p>- Assist with ordering and tracking event supplies coordinate approvals</p><p>- Track agreements invoices and payment statuses for sponsorships and vendors</p><p><strong>Reporting Budget</strong></p><p>- Support ROI reporting and metrics tracking post-event</p><p>- Update event budgets and process documentation as needed</p>
We are looking for a highly motivated Product Manager to join our dynamic team in Atlanta, Georgia. This role involves leading product strategy and development, with a focus on leveraging Salesforce to enhance marketing and sales efforts. The ideal candidate will bring a customer-centric approach to product design and roadmap planning while ensuring alignment with business goals.<br><br>Responsibilities:<br>• Drive product vision and strategy, ensuring alignment with organizational goals and customer needs.<br>• Collaborate with stakeholders to build and refine product roadmaps.<br>• Engage with customers to gather insights and translate them into actionable product features.<br>• Utilize Salesforce to design and implement effective marketing and sales solutions.<br>• Lead cross-functional teams to execute product development initiatives.<br>• Conduct market research and competitive analysis to identify opportunities for product extensions.<br>• Manage product backlog and prioritize tasks using Agile methodologies.<br>• Work closely with supply chain teams to integrate product solutions.<br>• Monitor product performance and implement improvements based on data-driven insights.<br>• Communicate effectively with global team members and maintain strong collaboration.
<p>We are looking for an experienced Project Manager. This position offers the opportunity to lead complex technology migrations and collaborate with diverse teams to deliver high-impact solutions.</p><p><br></p><p>Responsibilities:</p><p>• Lead the full lifecycle of Dynamics CE and Salesforce migration projects, ensuring timely delivery and quality outcomes.</p><p>• Coordinate cross-functional teams, including Power Platform specialists, integration experts, and quality assurance professionals.</p><p>• Develop and manage project plans, timelines, and communication strategies to keep stakeholders informed and engaged.</p><p>• Facilitate sprint planning and monitor Azure DevOps boards to track progress and resolve issues proactively.</p><p>• Provide leadership and direction to ensure project objectives are met while adhering to industry best practices.</p><p>• Conduct risk assessments and implement mitigation strategies to address potential challenges.</p><p>• Drive process improvements and efficiency in project execution.</p><p>• Collaborate with financial services teams to align technical solutions with business operations and goals.</p><p>• Maintain clear and concise reporting to communicate project status and outcomes effectively.</p>
We are looking for an experienced Email Marketing Specialist to join our team in Atlanta, Georgia. In this long-term contract position, you will play a vital role in creating and managing impactful email campaigns that drive engagement and deliver measurable results. If you are passionate about leveraging email marketing strategies and possess strong expertise in Salesforce Marketing Cloud, we encourage you to apply.<br><br>Responsibilities:<br>• Develop and execute lifecycle email campaigns, ensuring optimal delivery, mobile responsiveness, and accessibility.<br>• Design and implement segmentation strategies, suppression lists, and deployment schedules to target specific audiences effectively.<br>• Monitor and maintain email list health, including domain authentication and compliance with industry standards.<br>• Conduct thorough quality assurance checks to ensure accuracy and functionality across email campaigns.<br>• Manage templates, integrations, and platform configurations within Salesforce Marketing Cloud.<br>• Collaborate with internal teams to align email marketing efforts with broader organizational goals.<br>• Analyze campaign performance metrics and provide actionable insights to improve future strategies.<br>• Stay updated on email marketing trends and best practices to enhance campaign effectiveness.<br>• Troubleshoot and resolve technical issues related to email platform functionality.
