<p>We are looking for a dependable Customer Service Representative to support a busy retail environment in Damariscotta, Maine. This is a Contract position suited for someone who enjoys helping customers, staying organized, and contributing to smooth day-to-day store operations. The role is fully onsite and may involve working at two nearby store locations, with scheduling that includes weekend availability as part of a shared rotation.</p><p><br></p><p>Responsibilities:</p><p>• Welcome shoppers, answer questions, and deliver attentive service that creates a positive in-store experience.</p><p>• Process purchases accurately, handle cash transactions responsibly. </p><p>• Restock merchandise, organize displays, and help keep shelves clean, full, and easy for customers to shop.</p><p>• Support inventory activities by checking product levels, replenishing items, and assisting with overall stock control.</p><p>• Respond to customer inquiries by phone and in person, providing clear information and timely assistance.</p><p>• Work across two nearby store locations as needed to support coverage and daily operational needs.</p><p>• Collaborate with team members to keep the store running efficiently while maintaining a welcoming atmosphere.</p><p>• Follow scheduling requirements that include weekend availability on a rotating basis.</p><p>• Assist with general retail tasks that help maintain store appearance, product availability, and customer satisfaction.</p>
<p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
We are looking for a Customer Service Representative to support a manufacturing organization in Syracuse, New York through a Contract assignment. In this role, you will serve as a key point of contact for customers, helping ensure orders are handled accurately and questions are addressed with professionalism and urgency. This position is ideal for someone with at least 1 year of experience in customer service who is comfortable managing order activity, coordinating with internal departments, and maintaining a high standard of communication.<br><br>Responsibilities:<br>• Respond to customer questions about product details, order progress, and related service needs with accuracy and professionalism.<br>• Enter new orders and update existing requests while following established service and documentation procedures.<br>• Work closely with teams across the business to coordinate solutions and ensure customer issues are resolved efficiently.<br>• Escalate customer concerns to the appropriate internal contacts and provide clear follow-up to support timely resolution.<br>• Conduct export compliance checks in accordance with company guidelines before processing applicable transactions.<br>• Examine purchase orders, customer agreements, and terms to confirm details are complete and aligned with requirements.<br>• Manage inbound and outbound customer communication to support order-related updates and service inquiries.
<p>We are seeking a candidate with Customer Care experience who can demonstrate professionalism, warmth, and enthusiasm in providing exceptional customer service to our customers.</p><p> </p><p><strong>Position: Temp to Hire</strong> – Please note that traveling is a requirement for this position once they are hired. Attendance is strict Monday through Friday 8:30am to 5:30pm.</p><p><strong> </strong></p><p><strong>Bilingual:</strong> Required (Spanish, Chinese, Vietnamese, or Tagalog)</p><p> </p><p><strong>POSITION OVERVIEW</strong></p><p>The <strong>Customer Care Associate (CCA)</strong> has a passion for taking care of customers. The Customer Care team processes a large volume of orders placed over email, fax, phone, and in person, researches and solves customer problems, processes returns and works on custom/special orders. The CCA loves to work within a team to exceed customer expectations. This person is motivated by and able to thrive in a <strong>fast-paced</strong>, start-up, environment with little structure and requiring a lot of initiative. The successful CCA ultimately develops a comprehensive understanding of the product and department policies and is able to recognize issues that should be escalated to the manager/supervisor for resolution.</p><p><strong> </strong></p><p><strong>REPORTS TO: </strong>Manager, Customer Care</p><p><strong>ESSENTIAL FUNCTIONS</strong></p><p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ol><li><strong>Research</strong> and resolve customer inquiries.</li><li>Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, including following through to completion on product returns and claims. A reply with solution is expected for most customer requests within two business days to customers, sales reps and internal departments.</li><li>Work with sales representatives, accounting, and the shipping department to process customer requests and concerns. Confirm orders, obtain payment information, and documents. </li><li>Respond to customer questions <strong>efficiently and effectively</strong> through the use of <strong>active listening</strong>, personalization techniques and focusing on <strong>adding value</strong>.</li><li>Build formal and informal <strong>relationships</strong> with customers and internal team members to drive customer loyalty and retention. Manage assigned accounts and review their performance. </li><li>Provide supervisor/manager with timely updates on order processing, shipping, and back orders.</li><li>May be asked to back up the front desk receptionist for a limited time, including greeting visitors, triaging phone calls, and other administrative tasks.</li><li>Participate in tradeshows and showroom set-ups. Engage and work with customers face-to-face.</li><li>Operate as a team player. Work together to drive solutions for the <strong>long-term success</strong> of Allstate Floral and its customers.</li></ol><p><strong> </strong></p><p><br></p>
<p>We are looking for a compassionate and organized Customer Service Representative to join a busy veterinary hospital in Carlsbad. This role is ideal for someone who enjoys working with people and animals, and who can remain calm, empathetic, and professional in a fast-paced clinical setting. You will serve as the primary point of contact for pet owners, helping coordinate appointments, answer questions, and ensure a smooth experience for both clients and patients.</p><p><br></p><p><strong>RESPONSIBILITIES</strong></p><ul><li>Greet clients and pets, creating a welcoming and supportive environment</li><li>Schedule appointments and manage daily calendars</li><li>Answer phones and respond to client inquiries regarding services, pricing, and care</li><li>Assist with patient check-in/check-out and maintain accurate records</li><li>Process payments and explain invoices or treatment plans</li><li>Coordinate with veterinary staff to ensure efficient patient flow</li><li>Maintain cleanliness and organization of the front office</li><li>Provide general administrative support as needed</li></ul><p><br></p>
<p>Provide customer support across phone, email, and chat channels while ensuring a positive customer experience. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries and resolve issues</li><li>Track service requests and maintain records</li><li>Escalate complex matters as needed</li><li>Support customer satisfaction initiatives</li><li>Collaborate with internal teams on issue resolution</li></ul><p><br></p>
<p>We are looking for a dependable Customer Service Representative to focus on outbound calling and appointment scheduling in Henrico, Virginia. This contract to hire opportunity is well suited for someone who enjoys structured, process-driven work and takes pride in completing tasks accurately and consistently. </p><p><br></p><p>Responsibilities:</p><p>• Place large volume of outbound calls daily to schedule appointments.</p><p>• Carry out daily tasks by following established procedures with close attention to accuracy, consistency, and detail.</p><p>• Use Microsoft Office applications to enter information, update records, and prepare basic administrative documents.</p><p>• Coordinate schedules and manage calendar-related activities to support operational and delivery needs.</p><p>• Maintain organized documentation and ensure customer and administrative information is recorded correctly.</p><p>• Support recurring administrative workflows that require the same sequence of steps to be completed each day.</p><p>• Adapt to shifting call activity and help maintain smooth service levels as the position develops.</p><p>• Work collaboratively with internal teams to support scheduling needs, including coverage aligned with delivery time requirements.</p>
<p>We are looking for a dedicated <strong><em>Customer Service Representative</em></strong> to join our team on a contract basis in Honolulu, Hawaii. In this role, you will be the first point of contact for customers, ensuring a seamless and positive experience. This position is ideal for individuals who thrive in fast-paced environments and enjoy interacting with people from diverse backgrounds.</p><p><br></p><p>Responsibilities:</p><p>• Welcome customers warmly and assist them with the check-in process while adhering to company policies and procedures.</p><p>• Verify identification and reservation details, ensuring accurate documentation in the system.</p><p>• Respond to customer questions and provide information about services, amenities, and nearby attractions.</p><p>• Address complaints or concerns with efficiency, escalating complex issues to management when necessary.</p><p>• Monitor the environment to ensure safety and report any suspicious activity or hazards.</p><p>• Work closely with other departments to ensure that rooms and facilities are prepared to meet customer expectations.</p><p>• Promote additional services or amenities to enhance customer satisfaction and contribute to revenue growth.</p><p>• Keep detailed records of customer interactions, check-in and check-out transactions, and any incidents that occur.</p>
<p>We are looking for a Customer Service Representative to support members and callers with professionalism, patience, and care in Indianapolis, Indiana. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys helping others, communicates with empathy, and can stay organized in a fast-paced service environment. In this role, you will handle customer inquiries, document interactions accurately, and use multiple systems to deliver timely and effective support while contributing to a mission-driven organization. This position is on-site working 9am-6:30pm Monday-Friday.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer inquiries with courtesy, professionalism, and a solutions-focused approach.</p><p>• Guide callers through questions or concerns, providing clear information and escalating more complex issues when appropriate.</p><p>• Navigate several systems and applications at the same time to access records, update information, and complete service tasks efficiently.</p><p>• Enter and maintain accurate customer data, notes, and case details to support thorough documentation and follow-up.</p><p>• Apply critical thinking to research issues, identify practical resolutions, and ensure each interaction is handled with care.</p><p>• Adapt to updated procedures, process changes, and shifting daily priorities while maintaining service quality.</p><p>• Collaborate with team members and leadership to support coverage needs and contribute to a positive work environment.</p><p>• Manage challenging conversations with active listening and de-escalation techniques to help achieve productive outcomes.</p><p>• Maintain dependable attendance and punctuality to ensure consistent support during scheduled shifts.</p>
We are looking for a customer-focused Customer Service Representative to support service coordination for a busy construction and contractor environment in Austintown, Ohio. This contract opportunity with permanent potential is well suited for someone who communicates confidently, stays organized under pressure, and enjoys balancing customer interaction with scheduling support. In this hybrid role, you will help keep service activity running smoothly by working closely with customers, facility contacts, and internal teams while maintaining accurate information across daily operations.<br><br>Responsibilities:<br>• Coordinate technician assignments by matching service requests with availability and ensuring timely coverage at customer sites.<br>• Communicate with facilities contacts and customers to arrange appointments, confirm service details, and provide updates as needed.<br>• Enter and maintain service-related information in company systems with a strong focus on accuracy and completeness.<br>• Track daily schedules and follow up on changes so technicians, customers, and internal teams remain informed.<br>• Handle inbound and outbound calls professionally while addressing questions, relaying information, and supporting order-related activity.<br>• Work closely with team members to help manage service workflows and keep operations moving efficiently.<br>• Balance multiple priorities in a fast-paced setting while meeting deadlines and maintaining high-quality customer support.
<p>We are looking for a Customer Service Representative to support daily customer interactions for a manufacturing organization near Clifton, NJ. This contract opportunity with potential for a long-term role is ideal for someone who enjoys balancing phone communication, order coordination, and accurate recordkeeping in a fast-paced environment. The person in this role will help customers stay informed about their orders, resolve delivery-related concerns, and work closely with shipping partners to ensure a smooth service experience.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and email, providing timely and attentive support throughout the order lifecycle.</p><p>• Review and document product damage claims, gather relevant details, and help move reported issues toward resolution.</p><p>• Monitor shipment activity and share delivery updates with customers using available tracking information.</p><p>• Enter and manage customer orders accurately while confirming product availability and inventory details.</p><p>• Communicate with shipping carriers and other logistics partners to address delivery questions and exceptions.</p><p>• Maintain organized customer records and service notes through consistent data entry and follow-up.</p><p>• Handle a steady daily call volume while balancing weekly order management responsibilities and competing priorities.</p><p>• Apply company service guidelines when responding to requests, concerns, and order-related questions.</p>
We are looking for a dedicated Customer Service Representative to join our team in Fort Wayne, Indiana. This is a contract position offering an exciting opportunity to engage with customers, vendors, and internal teams. The ideal candidate will thrive in a fast-paced environment, demonstrate exceptional communication skills, and ensure seamless coordination with all stakeholders.<br><br>Responsibilities:<br>• Communicate effectively with customers, vendors, and internal teams to ensure smooth processing of work orders.<br>• Provide excellent customer service by answering phone calls and assisting walk-in clients with professionalism and enthusiasm.<br>• Accurately input orders for stock glass, shop supplies, and office materials into the system.<br>• Track and manage inventory levels to ensure timely replenishment and availability of essential items.<br>• Coordinate and prioritize orders with vendors, builders, and other partners to meet deadlines.<br>• Prepare cost estimates based on client descriptions or technical drawings.<br>• Submit fabrication orders to the onsite shop and external vendors, ensuring accuracy and timeliness.<br>• Schedule client deliveries and installations, maintaining clear communication throughout the process.<br>• Manage accounts receivable, including posting checks and coding invoices appropriately.<br>• Handle general administrative tasks such as maintaining petty cash, processing credit card receipts, and organizing data and files.
<p>We are looking for a Customer Service Representative to join our team outside of Short Pump, Virginia on a contract to hire basis. This position focuses on preparing accurate quotes and orders, and working closely with sales, shipping, and production partners to keep transactions moving efficiently. The ideal candidate brings strong communication skills, careful attention to detail, and the ability to manage multiple requests while maintaining a high-quality customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and issue pricing quotations for parts and attachments, track quote activity, and follow up with customers to help move opportunities forward.</p><p>• Enter sales orders accurately for parts, attachments, tracks, and warranty items while confirming specifications, dimensions, and customer requirements.</p><p>• Support customers and sales representatives with delivery updates, product documentation, brochures, installation materials, images, and other requested resources.</p><p>• Coordinate with shipping and production teams to help ensure orders are complete, clearly documented, and processed within required timelines.</p><p>• Assist with return activity by supplying information needed for Return Goods Authorizations and helping communicate next steps to customers.</p><p>• Contribute to collections efforts by following up on past-due accounts and providing account-related support to internal teams.</p><p>• Review open orders, drop-ship activity, and in-transit shipments on a regular basis, updating records and notes to keep information current.</p><p>• Manage order revisions carefully by attaching updated documentation and communicating changes to the appropriate internal stakeholders</p>
<p>We are looking for an experienced Customer Service Representative to join our team in North Canton, Ohio. This is a Contract to permanent position within the manufacturing industry, offering an exciting opportunity to support customer accounts and ensure high satisfaction levels. The role combines in-person training with the flexibility of hybrid work after the initial training period.</p><p><br></p><p>Responsibilities:</p><p>• Provide accurate price and delivery quotations to customers while managing order entry and schedule adjustments.</p><p>• Maintain and update customer account information, including forecasting, expediting, and order book management.</p><p>• Collaborate with sales, supply chain, and manufacturing teams to address account-related issues and improve delivery performance.</p><p>• Utilize intermediate product knowledge to effectively manage accounts and meet customer needs.</p><p>• Communicate commercial terms clearly to both customers and the sales team.</p><p>• Proactively manage orders to exceed customer expectations in terms of delivery, responsiveness, and communication.</p><p>• Apply business guidelines and decisions appropriately to resolve customer situations.</p><p>• Conduct in-depth analysis using intermediate system knowledge to support account management.</p><p>• Demonstrate leadership and commitment to team objectives by effectively collaborating across departments.</p>
We are looking for a Customer Service Representative to support patient service coordination and delivery scheduling in Cincinnati, Ohio. This contract position with the potential to become permanent focuses on providing responsive communication to hospital discharge planners and patients while helping ensure orders and coverage details are handled accurately. The ideal candidate is comfortable managing inbound and outbound calls, completing order entry, and confirming insurance information in a fast-paced service environment.<br><br>Responsibilities:<br>• Coordinate with hospital discharge planners and, when needed, patients to arrange service and delivery details.<br>• Schedule deliveries to hospital representatives and help ensure timing and information are communicated clearly.<br>• Enter orders accurately and maintain complete service records in the appropriate system.<br>• Review patient benefit information to confirm referrals are ready for processing and free of issues.<br>• Verify insurance coverage through online resources and contact insurance carriers directly when additional clarification is required.<br>• Handle inbound calls professionally and place outbound calls to gather missing details or provide updates.<br>• Support day-to-day customer service activities by addressing questions, resolving routine issues, and assisting with administrative tasks as needed.
<p>We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.</p><p><br></p><p>Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!</p><p>Schedule/Hours</p><p>• Monday thru Friday 7:45AM-9PM</p><p>• Saturdays and Sundays 7:45AM -5PM</p><p>• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.</p><p>• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only)</p><p><br></p><p>Primary Responsibilities:</p><p>Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.</p><p>Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.</p><p>Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.</p><p>Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.</p><p>Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.</p><p><br></p><p>Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:</p><p>High School Diploma or GED</p><p>College a plus</p><p><br></p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Clifton Park, New York. In this Contract to permanent role, you will play an essential part in ensuring a positive customer experience by providing prompt and detail-oriented support to our clients. This position offers an opportunity to make a meaningful impact on our community while delivering exceptional service.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone, addressing concerns, processing orders, and managing service changes.<br>• Accept and process customer payments while investigating and resolving billing inquiries.<br>• Update and maintain customer account information to ensure accuracy and efficiency.<br>• Collaborate with customers and internal teams to identify service needs, resolve complaints, and implement effective solutions.<br>• Deliver exceptional customer support, ensuring compliance with safety and environmental standards.<br>• Handle high-volume customer interactions with attention to detail and a commitment to quality.<br>• Utilize Microsoft Word, Excel, and Outlook to manage communications and track customer data.<br>• Actively contribute to improving customer satisfaction and service quality.
<p>A busy company in the Rockaway area is seeking a Customer Service Representative to join their growing company. This Customer Service Representative will get the chance to join a dynamic team that works well with each other and offers work schedule flexibility. This Customer Service Representative role involves managing client relationships, addressing inquiries, and ensuring a seamless customer experience. The ideal Customer Service Representative will excel in communication, problem-solving, and attention to detail while supporting various internal teams to deliver exceptional service. Other responsibilities of this Customer Service Representative will include but not be limited to:</p><p><br></p><p><strong><u>Customer Service Representative Responsibilities:</u></strong></p><p>• Respond promptly to customer inquiries regarding products, services, and delivery schedules.</p><p>• Process orders, invoices, and payments accurately while maintaining detailed records.</p><p>• Investigate and resolve customer issues by identifying solutions and coordinating with relevant teams.</p><p>• Update and manage customer account information to ensure accuracy and completeness.</p><p>• Provide administrative assistance to the sales department to support their operations.</p><p>• Collaborate with logistics, finance, and technical teams to ensure smooth order fulfillment.</p><p>• Handle inbound and outbound calls to address customer concerns and provide solutions.</p><p>• Monitor customer feedback and contribute to service improvement initiatives.</p><p>• Ensure compliance with company policies while addressing client needs effectively.</p><p><br></p><p>This Customer Service Representative position is paying between $20.00 and $25.00 per hour depending on experience. If interested in this Customer Service Representative role, appy today!</p>
<p>We are looking for a Customer Service Representative to support a busy service operations team in Fairfield, New Jersey. This Long-term Contract position is ideal for someone who enjoys helping customers, managing service-related documentation, and working in a fast-paced call center environment. The person in this role will handle a steady volume of inquiries, update service records, and coordinate closely with internal teams and external partners to keep requests moving efficiently. This opportunity includes structured onboarding and hands-on training to build product knowledge and customer communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Review incoming service requests and confirm warranty eligibility, part details, and unit pricing before processing.</p><p>• Enter, update, and monitor service tickets in the system while maintaining complete and accurate documentation.</p><p>• Manage return requests for quality review and follow product status through each stage of the process.</p><p>• Respond to a high volume of inbound calls and provide clear, timely updates to customers and service partners.</p><p>• Work closely with technicians, managers, distributors, and contractors to resolve questions and move service issues forward.</p><p>• Check product availability and related order information to support accurate request handling.</p><p>• Communicate professionally with customers regarding service needs, request progress, and next steps.</p><p>• Participate in in-person onboarding and side-by-side training, then transition to a hybrid schedule once fully trained and approved.</p>
<p>We are looking for a Customer Service Representative to support order processing, customer communication, and documentation accuracy for a Contract position based in Fairfield, New Jersey. This role focuses on delivering responsive service while coordinating with internal teams to ensure orders, inventory details, and shipment information are handled efficiently. The ideal candidate is organized, detail-oriented, and comfortable managing customer inquiries, order entry, and billing-related tasks in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer orders by reviewing details, confirming product availability, and entering information accurately into business systems.</p><p>• Communicate with customers regarding order progress, expected delivery timing, freight costs, and account-related considerations.</p><p>• Coordinate closely with warehouse and operations staff to support timely fulfillment and maintain alignment on inventory status.</p><p>• Prepare shipping paperwork, including freight quotes and bills of lading, for outbound deliveries.</p><p>• Handle claims related to damaged shipments and follow through on documentation needed for resolution.</p><p>• Generate sales orders, invoices, and credit memos while maintaining accurate transaction records.</p><p>• Organize customer, inventory, and order documentation through structured digital filing and cloud-based record storage.</p><p>• Respond promptly and professionally to purchase orders, inbound messages, and requests for current inventory information.</p>
We are looking for a Customer Service Representative to support a busy real estate organization in New York, New York. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, managing account-related questions, and keeping records accurate across calls and email communication. The role combines customer service and accounts receivable support, with a strong focus on professionalism, responsiveness, and attention to detail in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to incoming customer calls and emails, providing timely assistance and clear follow-up on service or account-related inquiries.<br>• Place outbound calls when needed to resolve open issues, confirm information, and support ongoing customer communication.<br>• Enter and update customer, order, and account details accurately in internal systems to maintain reliable records.<br>• Assist with accounts receivable-related tasks by tracking payment matters, documenting conversations, and escalating issues when appropriate.<br>• Coordinate appointments and follow-up activities to ensure customer requests are handled efficiently.<br>• Use Microsoft Office tools, especially Excel, to organize data, monitor activity, and prepare routine reports.<br>• Support day-to-day service operations in an onsite environment while collaborating with team members across the business.<br>• Maintain a courteous and solution-focused approach when handling a high volume of interactions in a customer service setting.
We are looking for a Customer Service Representative to support a non-profit organization in Waukesha, Wisconsin through responsive and attentive customer interactions. This contract opportunity with potential for a long-term role is ideal for someone who enjoys helping others, managing service requests efficiently, and maintaining accuracy while handling a steady volume of calls and order-related tasks. The person in this role will serve as a key point of contact for incoming inquiries and will help create a positive experience for each customer.<br><br>Responsibilities:<br>• Respond to incoming customer calls with care, providing clear information and timely assistance.<br>• Enter customer orders accurately and update records to ensure information remains complete and current.<br>• Handle a mix of inbound and outbound communication to address questions, confirm details, and resolve service needs.<br>• Support customers with order-related issues by researching concerns and coordinating appropriate follow-up.<br>• Maintain detailed documentation of interactions, requests, and outcomes within company systems.<br>• Deliver courteous service that reflects the mission-driven values of the organization while meeting daily performance expectations.
<p>We are looking for an Customer Service Representative to support resident inquiry resolution and documentation activities for a Short-term Contract position in Lakewood, Colorado.</p><p><br></p><p>This role focuses on reviewing questions submitted through an online portal, researching account and property details, and providing timely written updates to customers.</p><p><br></p><p>The ideal candidate is resourceful, organized, and comfortable working independently on repetitive tasks while navigating multiple systems to identify accurate information and next steps.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Review incoming resident inquiries through the online portal and determine the nature of each request</p><p><br></p><p>• Investigate account details, property records, and related information using internal research tools and available resources</p><p><br></p><p>• Submit insurance policies and supporting documentation through the portal with close attention to accuracy and completeness</p><p><br></p><p>• Communicate status updates and follow-up responses to customers in a clear, detail-focused manner</p><p><br></p><p>• Support resident liability program activities, including research related to coverage questions and claim outcomes</p><p><br></p><p>• Examine cases involving policy denials, refund requests, and other account-specific issues to help identify appropriate resolution paths</p><p><br></p><p>• Use search tools to locate resident records, confirm relevant details, and reconcile unclear or incomplete information</p><p><br></p><p>• Build knowledge of processes and systems quickly while taking on increasing responsibility for inquiry handling over time</p>
We are looking for a customer-focused Customer Service Representative to support homeowners with timely, accurate, and detail-oriented assistance in Phoenix, Arizona. This Long-term Contract position is ideal for someone who enjoys resolving questions, managing high-volume customer interactions, and contributing to a positive service experience. The role offers the chance to work in a fast-paced environment where strong communication, sound judgment, and attention to detail are essential.<br><br>Responsibilities:<br>• Respond to incoming calls from homeowners and provide clear guidance on account-related questions, online account access, escrow matters, and payoff requests.<br>• Place outbound calls to follow up on delinquent accounts, with particular attention to early-stage past-due balances and appropriate next steps.<br>• Recognize customers who may qualify for refinancing solutions and connect them with the appropriate internal team for further support.<br>• Direct inquiries and escalated concerns to the correct departments to ensure efficient issue resolution and continuity of service.<br>• Maintain a courteous, solutions-oriented approach during every interaction while working to deliver a smooth and positive customer experience.<br>• Use internal servicing platforms and related tools accurately to document interactions, complete account activities, and support daily operations.<br>• Partner with colleagues across departments to resolve issues, improve service outcomes, and support overall operational effectiveness.<br>• Consistently achieve service standards, productivity goals, and quality expectations established for the role.
We are looking for a Customer Service Representative to join a mortgage and financial services team in Tempe, Arizona. This Contract to permanent opportunity is ideal for someone who enjoys helping customers, communicating clearly, and building experience in a fast-paced call center setting. In this permanent, on-site role, you will support borrowers with account questions, payment-related concerns, and delinquency outreach while delivering attentive and empathetic service. The position offers structured training and a strong pathway for long-term growth within the mortgage industry.<br><br>Responsibilities:<br>• Respond to incoming customer calls related to mortgage accounts, including payment questions, escrow matters, and general loan support.<br>• Place outbound calls to borrowers to discuss overdue balances and encourage timely payment resolution.<br>• Deliver accurate information with an attentive, service-focused approach that supports a positive customer experience.<br>• Record customer conversations, account updates, and follow-up actions thoroughly within internal systems.<br>• Maintain adherence to regulatory requirements, company policies, and quality standards during every interaction.<br>• Take part in onboarding, guided training, and ongoing coaching to strengthen product knowledge and service performance.<br>• Manage a steady volume of phone activity while staying organized, attentive, and courteous throughout the workday.