We are offering an exciting opportunity for a detail-oriented account sales detail oriented. In this role, you will focus on expanding market presence, driving sales, and cultivating long-term relationships with key stakeholders. You will also collaborate with internal teams to deliver custom solutions that align with client needs and project requirements. <br> Responsibilities Drive the sales process from lead generation and client acquisition to contract negotiation and deal closure Identify and secure new opportunities with key stakeholders, including developers, procurement teams, architects, and designers Develop strategic plans and execute initiatives that consistently meet or exceed sales targets and company objectives Represent the brand at industry events, trade shows, and conferences to increase visibility and strengthen brand recognition Analyze trends, monitor competitor activity, and gather client feedback to refine product offerings and sales strategies Collaborate with internal teams to create tailor-made products that align with client needs and project requirements Cultivate long-term partnerships while expanding brand presence
<p>Robert Half is currently seeking a skilled Marketing Manager to join our client's team in Lansing, Michigan. As the Marketing Manager, you will be responsible for developing and executing comprehensive marketing strategies to drive brand awareness, attract new customers, and foster customer loyalty.</p><p> </p><p>Responsibilities:</p><ul><li>Oversee the creation of engaging marketing campaigns across various channels, including digital, print, and social media.</li><li>Conduct market research to identify trends, customer preferences, and competitors' activities.</li><li>Collaborate with cross-functional teams to ensure consistent brand messaging and cohesive marketing efforts.</li><li>Manage and analyze marketing campaign performance, track key metrics, and provide regular reports to stakeholders. </li></ul><p><br></p>
<p>Robert Half is looking for an experienced Controller to lead and oversee the financial operations of our client's organization in South Jersey. This Controller role is critical in ensuring accuracy, compliance, and efficiency across all accounting processes while driving improvements in financial reporting and operational workflows. The ideal candidate will have a strong background in accounting, excellent leadership skills, and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage all accounting operations, including general ledger, accounts payable, accounts receivable, payroll, and financial reporting.</li><li>Lead the monthly and quarterly financial close processes, ensuring accurate and timely preparation of journal entries and balance sheet reconciliations.</li><li>Develop and maintain weekly cash flow forecasts and provide analysis for cash allocation.</li><li>Collaborate with external auditors to support annual audit processes and ensure compliance.</li><li>Prepare financial documentation for bank covenant testing and maintain relationships with lending institutions.</li><li>Analyze financial statements to identify trends and issues, proposing actionable solutions to address them.</li><li>Oversee the filing of sales taxes, real estate taxes, and other regulatory requirements, ensuring compliance with deadlines.</li><li>Assist in creating annual budgets and year-end financial planning for senior management.</li><li>Drive process improvement initiatives within the finance department to enhance accuracy and efficiency.</li></ul>
<p>We are looking for a detail-oriented Accounting Clerk to join our team in Hamilton, NJ. In this short-term contract to hire role, you will play a key part in maintaining efficient financial operations and supporting various accounting processes. This position is ideal for someone with at least one year of experience in accounting who thrives in a collaborative and fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Accurately input invoices and ensure proper documentation for all transactions.</p><p>• Assist with the quoting and processing of sales orders within a manufacturing environment.</p><p>• Set up and maintain vendor accounts, ensuring compliance with company standards.</p><p>• Perform occasional check runs and ensure timely payments.</p><p>• Support Accounts Payable processes, including invoice verification and reconciliation.</p><p>• Utilize Microsoft Excel for data entry and financial reporting tasks.</p><p>• Collaborate with team members to improve accounting workflows and resolve discrepancies.</p><p>• Maintain organized records and adhere to company policies and procedures.</p>
<p>We are seeking an experienced and highly organized <strong>Full Charge Bookkeeper</strong> to manage the full cycle of accounting duties for our business. This position is responsible for handling everything from accounts payable and receivable to payroll, general ledger management, bank reconciliations, and financial reporting. The ideal candidate will have strong accounting knowledge, excellent attention to detail, and the ability to work independently.</p>
<p>We are seeking an experienced <strong>Accounts Receivable Lead</strong> to oversee billing, collections, and customer account management while partnering closely with internal teams and clients. In this role, you will manage invoicing, customer deposits, and financial recordkeeping to ensure accuracy, compliance, and timely cash flow. If you enjoy streamlining processes, solving complex challenges, and delivering exceptional service, this is an excellent opportunity to make an impact.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Generate, issue, and track invoices for a variety of products and services, including custom solutions and recurring agreements.</li><li>Oversee timely collection of payments and customer deposits to ensure consistent funding for active projects.</li><li>Manage financial operations for complex and specialized orders, ensuring compliance with customer requirements and internal controls.</li><li>Serve as a primary point of contact for global clients, addressing billing inquiries and maintaining strong customer relationships.</li><li>Maintain accurate AR records, including aging schedules, reconciliations, and supporting documentation for audits and leadership reporting.</li><li>Analyze workflows to identify process gaps and implement strategies to improve efficiency and accuracy.</li><li>Partner with cross-functional teams—including sales, operations, and finance—to integrate AR processes into broader business initiatives.</li><li>Leverage accounting systems and reporting tools to manage tasks effectively, optimize data accuracy, and support continuous improvement.</li></ul>
We are looking for an experienced Senior Financial Analyst to join our team in Bartlett, Tennessee. This role requires a highly skilled individual in financial analysis, modeling, and data visualization to support strategic business decisions. You will play a critical role in driving financial planning and performance by collaborating with cross-functional teams and providing actionable insights.<br><br>Responsibilities:<br>• Lead the development and execution of annual budgeting and rolling forecast processes, working closely with department leaders to create accurate financial plans.<br>• Design, refine, and manage complex financial models to support strategic initiatives, pricing strategies, and performance assessments.<br>• Analyze extensive financial and operational datasets to uncover trends, risks, and areas of opportunity.<br>• Collaborate with teams across Sales, Operations, and Procurement to deliver insights into key performance drivers and metrics.<br>• Create executive-level dashboards and presentations to effectively communicate financial outcomes and variance analyses.<br>• Conduct ad hoc financial analyses to inform business decisions, investment strategies, and cost-saving measures.<br>• Ensure the consistency and reliability of financial data across systems, maintaining data integrity.<br>• Utilize business intelligence tools like Tableau or Domo to automate reporting processes and enhance data visualization capabilities.
<p><strong>Inventory & Barcode Systems Consultant (Sage 100 + ScanForce)</strong></p><p> <strong>Contract | On-site/Hybrid (Plant & Warehouse) | Foam & Mattress Manufacturing</strong></p><p>We’re looking for an experienced consultant to help us implement Sage 100 and barcode scanning (ScanForce) across our warehouse and production floor. This is a <strong>200-hour contract project</strong> reporting to the Director of IT.</p><p>What You’ll Do</p><ul><li>Lead the setup of Sage 100 inventory and production workflows.</li><li>Implement ScanForce for receiving, put-away, production, counts, and shipping.</li><li>Create barcode/labeling standards for raw materials and finished mattresses.</li><li>Migrate and clean up data for items, warehouses, and stock levels.</li><li>Train staff, document processes, and support the go-live.</li></ul><p><br></p>
<p>We are looking for a proactive <strong>Salesforce Administrator</strong> to support and enhance the company’s Salesforce environment. This role is hybrid, requiring regular presence at a hub office, and will split responsibilities between <strong>user support</strong> and <strong>system administration/enhancements.</strong> The Administrator will ensure day-to-day functionality for Salesforce users while also driving improvements to scale with business needs.</p><p>The ideal candidate has a strong background in Salesforce system administration, enjoys troubleshooting and supporting end users, and can partner with business stakeholders to deliver efficient, scalable solutions.</p>
<p><strong>Job Title: AP/AR Temp Role</strong></p><p>Location: Remote (must work Pacifica Standard Time)</p><p>Hours: Approximately 20–25 hours per week</p><p>Start Date: ASAP</p><p>Engagement Type: Ongoing Contract ~ 6 months</p><p> </p><p>About the Role</p><p> </p><p>Our Bay Area, CA based client is seeking a detail-oriented Accounts Payable/Accounts Receivable (AP/AR) Specialist to support our finance team with routine transactional work.</p><p>The ideal candidate will have strong communication skills, a keen eye for detail, and experience working with accounting systems—particularly NetSuite and Stampli.</p><p> </p><p><strong>Accounts Payable (AP) Responsibilities</strong></p><p><strong>Invoice Processing</strong></p><ul><li>Receive, review, and verify invoices and purchase orders</li><li>Ensure accurate coding of expenses to the appropriate accounts</li></ul><p><strong>Payment Processing</strong></p><ul><li>Schedule and process payments (ACH, wire, checks, etc.)</li><li>Ensure timely payments and adherence to vendor terms</li></ul><p><strong>Vendor Management</strong></p><ul><li>Maintain and update vendor records</li><li>Communicate with vendors regarding discrepancies, payment status, and resolution of issues</li></ul><p><strong>Expense Reconciliation</strong></p><ul><li>Reconcile AP ledger and subledger accounts</li><li>Monitor for duplicate payments or fraudulent activity</li></ul><p><strong>Month-End Close Support</strong></p><ul><li>Assist with accruals, prepare AP reports, and ensure all invoices are posted within the correct period</li></ul><p><strong>Accounts Receivable (AR) Responsibilities</strong></p><p><strong>Customer Invoicing</strong></p><ul><li>Generate and send invoices to clients/customers in a timely manner</li><li>Ensure accuracy in billing and application of sales tax if applicable</li></ul><p><strong>Cash Application</strong></p><ul><li>Record and apply incoming payments (via bank, wire, credit card, etc.) to customer accounts</li><li>Handle unapplied payments and resolve discrepancies</li></ul><p><strong>Collections and Follow-Up</strong></p><ul><li>Monitor accounts for overdue payments</li><li>Send reminders, follow up on outstanding balances, and escalate as needed</li></ul><p><strong>Customer Account Reconciliation</strong></p><ul><li>Investigate and resolve billing issues or disputes</li><li>Maintain accurate customer ledger balances</li></ul><p><strong>Reporting and Documentation</strong></p><ul><li>Generate aging reports and assist with cash flow forecasting</li><li>Support audit requests and maintain proper documentation for compliance</li></ul><p><br></p>
<p><strong>Location:</strong> West Des Moines, IA</p><p><strong>Position Type:</strong> Full-Time</p><p><strong>Compensation:</strong> $100,800–$150,000 + 10% Incentive</p><p><br></p><p><strong>About the Role:</strong></p><p>Are you passionate about creating innovative solutions that empower marketing and sales teams while leveraging the latest Salesforce and Data Cloud technologies? We’re looking for a Senior Application Developer to play a critical role in designing, developing, and implementing Salesforce solutions that streamline processes, unlock insights, and enhance operational effectiveness. This is your opportunity to work with cutting-edge technologies, collaborate with business leaders, and make an impact on high-energy teams, driving sales and marketing success!!</p><p><br></p><p><strong>Why You'll Love This Role:</strong></p><ul><li><strong>Innovate with Salesforce:</strong> Lead the development of customized Salesforce solutions that support cutting-edge marketing, sales, and data cloud initiatives.</li><li><strong>Drive Strategic Impact:</strong> Partner with executives and stakeholders to align technical solutions with business goals, translating vision into action.</li><li><strong>Work with Emerging Technology:</strong> Push boundaries by creating integrations between Salesforce and other data cloud platforms to enable smarter workflows and impactful decision-making.</li><li><strong>Competitive Compensation:</strong> A salary range of <strong>$</strong>100,800–$150,000, plus a 10% incentive, and plentiful opportunities for growth and learning.</li></ul><p><strong>Key Responsibilities:</strong></p><p><strong>Salesforce Development:</strong> Build innovative Salesforce solutions that enable marketing and sales automation while leveraging Salesforce Data Cloud features.</p><p><strong>Data Management & Integration:</strong> Design cross-platform integrations that support seamless data processing and cloud functionality.</p><p><strong>Analytics & Insights:</strong> Develop dashboards and analytics tools using Salesforce to enhance business reporting and improve marketing and sales strategies.</p><p><strong>Stakeholder Collaboration:</strong> Work closely with stakeholders, leadership, and team members to deliver impactful solutions aligned with company objectives.</p><p><strong>Team & Process Improvement:</strong> Standardize development practices, improve workflows, and drive efficiencies across teams.</p><p><br></p><p>Imagine playing a central role in driving innovations in sales and marketing technology while working in a collaborative, supportive environment. You’ll have the flexibility to explore new ideas, partner with talented professionals, and make an impact that shapes how teams use technology to achieve business success.</p><p>Our premier Des Moines client is committed to empowering our employees with competitive pay, opportunities for professional growth, and the chance to work on meaningful projects.</p><p><br></p><p>Apply directly to this posting today send a current resume to Kristen Lee on LinkedIn to become a key member of a team revolutionizing marketing, sales, and data cloud technologies!</p>
<p>Robert Half is actively looking for an experienced Licensing Specialist. The Licensing Specialist is responsible for providing day-to-day professional quality and timely administrative support for all staff and the office. The Licensing Specialist will also perform and coordinate various administrative functions including front desk and general office administration, meeting, and special event coordination, presentation support, production requests, document and record support, office supply requisitions, and vendor management activities. This position is located in the South Jersey area.</p><p><br></p><p>How you will make an impact::</p><ul><li> Providing clear, patient, and supportive communication to agents with varying levels of experience.</li><li> Ability to prioritize multiple tasks and meet deadlines, especially during busy licensing periods.</li><li> Streamlining communication between carriers, agents, and internal teams.</li><li> Monitoring license statuses, renewal schedules, and compliance reports.</li><li> Resolving issues with incomplete applications, missing documents, or discrepancies with state systems.</li><li> Identifying risks of non-compliance and proactively addressing them.</li><li> Guiding producers through the licensing and contracting process.</li><li> Coordinating with accounting, compliance, and sales teams to ensure smooth onboarding.</li></ul><p><br></p>
<p>Robert Half is actively looking for an experienced Licensing Specialist. The Licensing Specialist is responsible for providing day-to-day professional quality and timely administrative support for all staff and the office. The Licensing Specialist will also perform and coordinate various administrative functions including front desk and general office administration, meeting, and special event coordination, presentation support, production requests, document and record support, office supply requisitions, and vendor management activities. This position is located in the South Jersey area.</p><p><br></p><p>How you will make an impact::</p><ul><li>Providing clear, patient, and supportive communication to agents with varying levels of experience.</li><li>Ability to prioritize multiple tasks and meet deadlines, especially during busy licensing periods.</li><li>Streamlining communication between carriers, agents, and internal teams.</li><li>Monitoring license statuses, renewal schedules, and compliance reports.</li><li>Resolving issues with incomplete applications, missing documents, or discrepancies with state systems.</li><li>Identifying risks of non-compliance and proactively addressing them.</li><li>Guiding producers through the licensing and contracting process.</li><li>Coordinating with accounting, compliance, and sales teams to ensure smooth onboarding.</li></ul><p><br></p>
<p>We are on the search for a Sr. Accountant to join our team in the Manufacturing , located in Long Beach California. In this role, you will be responsible for a variety of accounting duties, including the maintenance and updating of the general ledger, reconciling accounts, and assisting with month-end and year-end close processes. </p><p><br></p><p>Responsibilities:</p><p>• Accurately maintain and update the general ledger by recording and posting journal entries in a timely manner.</p><p>• Ensure all financial transactions are documented appropriately and comply with company policies and accounting principles.</p><p>• Regularly reconcile general ledger accounts, identifying and resolving any discrepancies.</p><p>• Assist in the month-end and year-end close processes, ensuring all financial transactions are recorded and reported accurately.</p><p>• Prepare and review account reconciliations, including bank reconciliations and other balance sheet accounts.</p><p>• Analyze and adjust entries as needed to ensure accurate financial reporting.</p><p>• Assist in the preparation of monthly, quarterly, and annual financial statements, including balance sheets, income statements, and cash flow statements.</p><p>• Provide support in the preparation of management reports, variance analyses, and financial summaries.</p><p>• Oversee the preparation, filing, and payments of sales tax.</p><p>• Be responsible for payroll processing and all related reporting and journal entries.</p><p>• Assist or lead other duties as assigned.</p><p><br></p><p>For confidential consideration, please email your Robert Half recruiter. If you're not currently working with anyone at Robert Half, please click "Apply" or call 562-800-3963 and ask for David Bizub. Please reference job order number 00460-0013055345. email resume to [email protected]</p>
<p>We are seeking a highly skilled and detail-oriented Financial Analyst with experience in the manufacturing industry to join our team. The ideal candidate will utilize their analytical expertise to evaluate financial data, create reports, and provide strategic insights to support business decisions. This role requires proficiency in financial reporting, forecasting, and cost analysis, as well as strong knowledge of manufacturing operations and industry-specific trends.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze financial data and key performance indicators (KPIs) to support strategic decision-making in manufacturing operations.</li><li>Develop and maintain accurate financial forecasting models and perform variance analyses to identify trends and budget deviations.</li><li>Support cost analysis and control initiatives, including product costing, raw materials monitoring, and manufacturing overhead assessments.</li><li>Prepare monthly, quarterly, and annual financial reports, ensuring accurate and timely submission to management and stakeholders.</li><li>Evaluate ERP systems' financial modules to ensure proper functionality and efficiency in manufacturing processes.</li><li>Collaborate with cross-functional teams, including operations, supply chain, and sales, to align financial goals with company objectives.</li><li>Assist with compliance reporting and ensure adherence to industry regulations and accounting standards.</li><li>Identify cost-saving opportunities and make recommendations toward improving operational efficiency within manufacturing processes.</li></ul><p><br></p>
<p>We are looking for an experienced Senior Accountant to join our team in the Colonia, New Jersey area. This role offers an exciting opportunity to lead the implementation of Sage Intacct while overseeing core accounting operations, financial reporting, and process improvements. The ideal candidate will have a strong background in accounting systems and a commitment to driving efficiency and accuracy across financial processes.</p><p><br></p><p>Responsibilities:</p><p>• Lead the implementation of Sage Intacct, including configuration, data migration, testing, validation, and training.</p><p>• Collaborate with vendors to integrate software platforms such as ConnectWise, Procore, Avalara, and Microsoft Report Designer.</p><p>• Serve as the Sage Intacct subject matter expert, identifying and implementing workflow and reporting enhancements post-implementation.</p><p>• Oversee the full utilization of Sage Intacct modules, including general ledger, accounts payable, accounts receivable, projects, expense management, and reporting.</p><p>• Support monthly and year-end close processes, ensuring timely and accurate financial reporting.</p><p>• Prepare detailed financial statements in compliance with accounting standards.</p><p>• Perform reconciliations for cash, intercompany transactions, and deferred revenue accounts.</p><p>• Assist with audit preparation and actively participate in both internal and external audits.</p><p>• Collaborate with leadership to strengthen internal controls and recommend system improvements.</p><p>• Provide variance analysis and ad hoc reporting to support strategic decision-making.</p>
We are looking for an experienced Accounts Receivable Analyst to join our team in Northville, Michigan. This is a Contract-to-Permanent position offering a dynamic opportunity to manage and optimize accounts receivable processes while collaborating with internal departments and external customers. The ideal candidate will possess strong analytical skills, industry-specific experience, and a proactive approach to resolving financial matters.<br><br>Responsibilities:<br>• Review daily cash remittances and accurately post customer payments in a timely manner.<br>• Collaborate with internal teams and customer accounts payable departments to independently resolve accounts receivable issues.<br>• Maintain and update accounts receivable aging reports and collection comments to track outstanding balances.<br>• Execute monthly close processes efficiently and in alignment with deadlines.<br>• Manage foreign currency transactions and utilize supplier portals for accurate reporting.<br>• Conduct and lead monthly meetings between the accounting and sales teams to align on financial updates.<br>• Provide training for new employees and offer support to team members when needed, ensuring seamless departmental operations.<br>• Assist accounting management by performing routine accounts receivable tasks and contributing to team goals.
<p>We are seeking a highly organized and proactive Release/Change Manager to lead the planning, coordination, and execution of software and infrastructure releases while managing change control processes across enterprise digital services. This role ensures seamless deployments and minimal disruption to operations, supporting large-scale initiatives across cross-functional teams.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Plan and coordinate software/infrastructure releases across platforms and teams</li><li>Conduct release readiness reviews and manage go/no-go checkpoints</li><li>Develop deployment runbooks and implementation plans</li><li>Ensure version control and configuration management compliance</li><li>Collaborate with development, QA, and operations teams for successful deployments</li><li>Manage the lifecycle of all changes in alignment with governance policies</li><li>Facilitate Change Advisory Board (CAB) meetings and document decisions</li><li>Maintain change calendars and coordinate with stakeholders to avoid conflicts</li><li>Track and report change metrics including success rates and incident impacts</li><li>Support project managers in planning and tracking initiatives</li><li>Create and maintain annual release/change calendars</li><li>Act as liaison between infrastructure, development, and business team</li></ul><p><br></p>
We are looking for a detail-oriented Staff Accountant to join our team on a long-term contract basis in New Orleans, Louisiana. This role provides an exciting opportunity to work with a mid-sized, fast-growing company where your contributions will play a key role in financial reporting, compliance, and internal accounting operations. If you enjoy a challenging environment and thrive on producing accurate financial statements, cash flow projections, and budgets, we encourage you to apply.<br><br>Responsibilities:<br>• Prepare and post journal entries, ensuring accuracy and completeness for accounts such as cash, payroll, and prepaid expenses.<br>• Perform monthly balance sheet and income statement analyses to support management reporting.<br>• Assist in month-end, quarter-end, and year-end closing processes, including preparing financial close workbooks.<br>• Maintain and reconcile fixed asset ledgers, depreciation schedules, and capital lease payment records.<br>• Ensure compliance with internal controls and accounting procedures, adhering to established standards.<br>• Conduct intercompany billing, transaction processing, and reconciliation activities.<br>• Prepare schedules and reports for external audits and compliance reviews, including 10Q and 10K reporting.<br>• Analyze and present financial data in a clear and actionable format for stakeholders.<br>• Participate in department-wide initiatives and ad-hoc projects to support organizational goals.<br>• Collaborate with team members to implement and refine accounting policies and procedures.
<p>Are you a friendly, detail-oriented professional committed to delivering exceptional support and fostering positive customer interactions? Robert Half is seeking Customer Service Representatives for ongoing opportunities with clients across various industries. If you thrive in fast-paced environments and enjoy problem-solving, we want to connect with you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Customer Support:</strong> Respond to customer inquiries via phone, email, chat, or in-person, ensuring timely and professional communication.</li><li><strong>Problem Resolution:</strong> Troubleshoot issues, resolve complaints, and escalate concerns as needed to ensure a satisfactory resolution.</li><li><strong>Order Management:</strong> Handle customer orders, track shipments, and process returns or exchanges accurately.</li><li><strong>Documentation:</strong> Maintain accurate and detailed records of customer interactions in CRM databases.</li><li><strong>Product/Service Knowledge:</strong> Understand and explain company products, policies, and services to assist customers effectively.</li><li><strong>Team Collaboration:</strong> Work closely with internal teams such as sales, technical support, and marketing to address customer needs.</li><li><strong>Process Improvement:</strong> Provide feedback on customer service practices and suggest enhancements for better efficiency and satisfaction.</li></ul><p><br></p>
<ul><li>Address and resolve complex customer inquiries and complaints quickly and professionally.</li><li>Serve as the primary point of contact for escalated issues and ensure timely resolutions.</li><li>Accurately document customer interactions, resolutions, and ongoing issues in the CRM system.</li><li>Generate detailed reports from customer data, presenting key insights to management when required.</li><li>Analyze customer feedback and identify recurring trends to suggest improvements to workflows, policies, and service strategies.</li><li>Monitor and optimize the effectiveness of customer service processes and tools.</li><li>Support team members by answering technical or procedural questions and acting as a resource in challenging situations.</li><li>Partner with other departments like Sales, Operations, and Product teams to align on customer needs and resolve complex cases.</li><li>Contribute to cross-departmental initiatives aimed at improving the customer experience.</li></ul>
<p>Are you a friendly, detail-oriented professional committed to delivering exceptional support and fostering positive customer interactions? Robert Half is seeking Customer Service Representatives for ongoing opportunities with clients across various industries. If you thrive in fast-paced environments and enjoy problem-solving, we want to connect with you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Customer Support:</strong> Respond to customer inquiries via phone, email, chat, or in-person, ensuring timely and professional communication.</li><li><strong>Problem Resolution:</strong> Troubleshoot issues, resolve complaints, and escalate concerns as needed to ensure a satisfactory resolution.</li><li><strong>Order Management:</strong> Handle customer orders, track shipments, and process returns or exchanges accurately.</li><li><strong>Documentation:</strong> Maintain accurate and detailed records of customer interactions in CRM databases.</li><li><strong>Product/Service Knowledge:</strong> Understand and explain company products, policies, and services to assist customers effectively.</li><li><strong>Team Collaboration:</strong> Work closely with internal teams such as sales, technical support, and marketing to address customer needs.</li><li><strong>Process Improvement:</strong> Provide feedback on customer service practices and suggest enhancements for better efficiency and satisfaction.</li></ul><p><br></p>
<p>As an Accounts Receivable Specialist, you will play a pivotal role on the team. Your responsibilities will include, but are not limited to:</p><ul><li><strong>Customer Invoicing and Payments</strong>: Process customer invoices in the ERP system, ensuring alignment with shipping department paperwork and agree customer payments against open receivables while tracking customer advance payments.</li><li><strong>Collections Administration</strong>: Administer the collection process by following up with customers, maintaining collection software, and collaborating with the sales team to ensure timely payments.</li><li><strong>Cross-Departmental Coordination</strong>: Lead weekly/monthly collection meetings with multiple departments to monitor and drive collections progress.</li><li><strong>Collections Management</strong>: Drive collections efforts by utilizing internal personnel resources and holding teams accountable to meet collection targets.</li><li><strong>Credit Analysis and Monitoring</strong>: Conduct research on new and existing customers to aid credit decisions. Propose credit limits for new customers, monitor customers’ financial status to mitigate risks, and leverage credit monitoring tools to recommend changes to existing limits.</li><li><strong>Credit Hold Decision-making</strong>: Assess and make credit hold decisions for slow-paying customers to prevent potential financial losses.</li><li><strong>Journal Entries and Account Reconciliation</strong>: Prepare monthly closing journal entries and reconcile Accounts Receivable-related general ledger accounts to maintain accurate financial records.</li><li><strong>Financial Research</strong>: Address accounting and financial inquiries through data research and analysis to provide timely and accurate information.</li><li><strong>Process Optimization</strong>: Continuously evaluate and improve accounting processes to maximize efficiency.</li><li><strong>Other Duties</strong>: Perform additional duties as assigned to support departmental and organizational needs.</li></ul><p><br></p>
<p><strong>Customer Interaction:</strong> Handle inbound and outbound customer inquiries via phone, email, and other communication methods. Provide clear, concise, and accurate information to resolve issues and answer questions.</p><p><strong>Issue Resolution:</strong> Investigate and resolve customer issues promptly, escalating complex problems to the appropriate parties when necessary.</p><p><strong>Record Management:</strong> Accurately document customer interactions, feedback, and solutions in the CRM system. Maintain organized and thorough records for future reference.</p><p><strong>Product Knowledge:</strong> Develop a comprehensive understanding of company products, policies, and services to provide informed support to customers.</p><p><strong>Process Improvement:</strong> Identify opportunities to enhance customer service operations and recommend solutions to improve overall customer satisfaction.</p><p><strong>Collaboration and Teamwork:</strong> Collaborate with internal departments, such as sales or technical teams, to ensure seamless customer experiences. Engage in knowledge-sharing and contribute to team success.</p><p><br></p>
<p>We are looking for a detail-oriented Accounts Payable Clerk to join our team in Commack, New York. In this role, you will be responsible for ensuring the accurate and efficient processing of invoices, maintaining vendor relationships, and supporting the financial operations of the organization. This position requires strong organizational skills and a commitment to maintaining compliance with accounting standards.</p><p><br></p><p>Responsibilities:</p><p>• Process and code vendor invoices with precision, ensuring compliance with company policies and procedures.</p><p>• Reconcile accounts payable transactions and address discrepancies in a timely manner.</p><p>• Manage expense reports, employee reimbursements, and corporate credit card transactions.</p><p>• Collaborate with internal teams to resolve invoicing and payment issues effectively.</p><p>• Prepare accounts payable aging reports and other financial documents for management review.</p><p>• Maintain electronic records of all accounts payable documentation to enhance efficiency and internal controls.</p><p>• Provide support during audits by coordinating with auditors and supplying necessary documentation.</p><p>• Review and reconcile vendor statements to ensure payments are accurate and up-to-date.</p><p>• Establish and sustain positive relationships with vendors, including assisting with new vendor setups.</p><p>• Contribute to month-end and year-end closing activities, including accruals and reconciliations.</p>
