We are looking for a detail-oriented Medical Scheduler to support patient access and appointment coordination in Shelby Township, Michigan. This contract opportunity with potential for a permanent role is ideal for someone who can balance accuracy, professionalism, and a patient-focused approach in a fast-paced healthcare environment. In this role, you will help patients navigate scheduling, insurance verification, and pre-registration while ensuring records are complete and up to date. The right candidate will be comfortable communicating clearly with patients and working efficiently across multiple systems and priorities.<br><br>Responsibilities:<br>• Gather and confirm patient demographic, insurance, and financial details to support registration, billing, and payer requirements.<br>• Schedule, move, or cancel appointments in the healthcare scheduling platform while maintaining a high level of accuracy.<br>• Complete pre-registration tasks by entering, reviewing, and organizing required documentation in a timely manner.<br>• Verify insurance coverage in real time and explain coverage-related needs such as referrals, prior authorizations, or pre-certifications to patients.<br>• Contact patients to confirm upcoming visits and provide clear instructions about appointment readiness or service preparation.<br>• Manage inbound and outbound calls with a service-focused approach that supports patient satisfaction and access to care.<br>• Maintain accurate records by documenting interactions and updating patient information as needed.<br>• Demonstrate professionalism and tact in all communications while following departmental service standards.<br>• Assist with additional scheduling and patient access duties as assigned to support daily operations.