We are looking for a detail-oriented Medical Scheduler to support patient access operations in Michigan. This contract-to-permanent opportunity is ideal for someone who can balance accuracy, strong communication, and a service mindset while helping patients navigate scheduling and insurance-related questions. In this role, you will manage appointment activity, gather and confirm patient information, and provide clear guidance to ensure a smooth experience from first contact through pre-registration.<br><br>Responsibilities:<br>• Coordinate new, changed, and canceled appointments through the healthcare scheduling platform while keeping records current and accurate.<br>• Collect and confirm patient demographic, coverage, and financial details to support registration, billing, and payer requirements.<br>• Review pre-registration information for completeness, document updates promptly, and scan required materials into the appropriate systems.<br>• Perform live insurance eligibility checks, interpret payer responses, and explain authorization, referral, and pre-certification needs to patients.<br>• Place and receive calls to confirm visits, share preparation instructions, and improve patient access to services through responsive communication.<br>• Deliver courteous, attentive support during every patient interaction while following departmental service and service quality standards.<br>• Maintain accurate notes and records related to scheduling activity, insurance verification, and patient communications.<br>• Assist with additional administrative or patient access duties as needed to support daily operations.