<p>We are seeking a talented proposal specialist to join our corporate Marketing + Communications team. As a member of our team, you will have the opportunity to work with passionate, creative individuals who are focused on advancing the brand in the ever-changing world of insurance. In this role, you will be responsible for driving new business growth by crafting compelling, tailored responses to Request for Proposals (RFPs).</p><p><br></p><p>The proposal specialist will play a vital role on our team, aiding proposal development and coordination, as well as sales presentation design and project management. If you are an organized team player who enjoys crafting compelling content aimed at securing new business opportunities, this is the job for you!</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Collaborate with internal teams and subject matter experts (SMEs) to develop high-quality, persuasive content that aligns with MJ’s brand, voice, and strategy.</li><li>Analyze incoming RFP requests to understand requirements, ensure it meets scorecard criteria, coordinate input sessions with consulting team, and contribute to proposal strategy discussions.</li><li>Draft, review, and edit proposal responses, executive summaries, and supporting materials, ensuring content is client-focused, persuasive, and aligned with brand standards.</li><li>Responsible for managing multiple proposals simultaneously, ensuring that each submission is clear, accurate, and strategically positioned to win.</li><li>Leverage and maintain the proposal content library, ensuring high-quality, reusable content is current, relevant, and accurate.</li><li>Manage proposal timelines, tasks, deliverables, ensuring on time delivery of all submissions, while balancing concurrent deadlines.</li><li>Conduct thorough reviews for accuracy, compliance, and clarity, with special attention to detail incorporating feedback from internal stakeholders, where appropriate.</li><li>Support continuous improvement of proposal processes, tools, and templates to enhance team efficiency and quality of responses.</li><li>Assist in tracking proposal success rates, feedback, and post-submission insights to refine future responses.</li></ul><p><strong><u>Technical Functions:</u></strong></p><ul><li>Familiarity with proposal software (e.g. Loopio, RFPIO, or equivalent) for content management and workflow automation.</li><li>Proficiency in Microsoft Office Suite; experience with Adobe InDesign preferred.</li></ul>
<p>We are looking for a skilled Presentation Specialist to join our team on a long-term contract basis in Columbus, OH. In this role, you will leverage your expertise in creating and refining detailed presentations and documents while collaborating with diverse teams. This position is ideal for someone who thrives in a dynamic environment and has a strong attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Design and develop high-quality pitch books and presentations utilizing the Microsoft Office Suite, including Word, Excel, and PowerPoint.</p><p>• Collaborate with clients and team members to understand project requirements and deliver customized solutions.</p><p>• Perform quality assurance checks on your work and that of others to ensure accuracy and high standards.</p><p>• Provide assistance to colleagues in enhancing their skills and adopting efficient shortcuts within presentation tools.</p><p>• Manage reprographic tasks, such as photocopying and scanning, with minimal supervision.</p><p>• Communicate effectively with individuals from diverse backgrounds and functional areas.</p><p>• Organize and prioritize tasks to meet deadlines in a fast-paced, changing work environment.</p><p>• Follow site-specific procedures for receiving and executing work instructions.</p><p>• Ensure all deliverables meet high organizational standards and client expectations.</p>
We are looking for a skilled Contracts Specialist to join our team in Newtown Square, Pennsylvania. In this role, you will oversee the drafting, negotiation, and management of various commercial agreements while ensuring compliance with organizational standards and legal requirements. This is a long-term contract position, offering an excellent opportunity to contribute to a dynamic environment within the higher education industry.<br><br>Responsibilities:<br>• Draft, negotiate, and finalize a variety of commercial contracts, including master service agreements, non-disclosure agreements, licenses, and cooperation agreements.<br>• Oversee the entire contract lifecycle, from initial request to execution, while ensuring compliance with legal standards and organizational policies.<br>• Collaborate closely with business teams to facilitate timely review and approval of contracts.<br>• Provide guidance to employees on contract workflows, standard clauses, and timelines to meet business objectives.<br>• Represent the Legal Department on inter-departmental project teams to address contractual considerations and support new initiatives.<br>• Resolve internal contract-related issues that may impact commitments to external stakeholders.<br>• Seek approvals from senior legal leadership when compromises are necessary in contract negotiations.<br>• Perform administrative tasks such as managing databases, spreadsheets, and word processing for contract-related activities.<br>• Maintain accurate records and ensure timely updates of contractual documents and agreements.
<p>Proposal Writer</p><p>Robert Half Atlanta, Georgia, United States (Hybrid)</p><p><br></p><p>Freelance RFP Proposal Writer</p><p>Project Scope: Project-based / Paid Hourly (W2)</p><p>Location: Needs to be local to Atlanta or very close by.</p><p>Role can be remote but need to come onsite for initial meeting.</p><p>Duration: Ongoing Ad Hoc</p><p><br></p><p>The Opportunity</p><p>We are seeking a high-caliber Freelance RFP Proposal Writer to support our business development team during peak bidding cycles. You will act as a plug-and-play expert, taking ownership of the narrative for upcoming Requests for Proposals (RFPs), RFQs, and Grant applications. This is an ideal role for a seasoned writer who enjoys the fast-paced "sprint" of a proposal deadline and can deliver polished, compliant results with minimal oversight.</p><p><br></p><p>Core Responsibilities</p><ul><li>Proposal Drafting: Rapidly produce clear, persuasive, and technically accurate responses to RFP requirements.</li><li>SME Interviews: Interview internal subject matter experts to extract technical details and translate them into benefit-driven client language.</li><li>Editing & Proofreading: Ensure a "one-voice" tone across documents that may have multiple contributors, maintaining strict adherence to brand guidelines.</li><li>Compliance Matrixing: Review RFP instructions to ensure every question is answered and all mandatory attachments/formatting rules are met.</li><li>Content Refresh: (Optional/If applicable) Help update our internal "gold-standard" content library based on the latest successful bids.</li></ul><p><br></p><p><br></p>
<p>Robert Half Talent Solutions has partnered with one of our valued clients in Beloit in search of their next Pricing Coordinator. The Pricing Coordinator is responsible for assisting with the development and execution of pricing strategies for products and services, ensuring they are competitive, profitable, and aligned with company goals. This role requires strong analytical skills, attention to detail, and the ability to collaborate across departments to maintain accurate and timely pricing information. For immediate consideration please contact Aislynn at 608-716-5643!</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Overseeing the implementation of pricing strategies to remain competitive in the market</li><li>Managing customer inquiries related to pricing and providing accurate information</li><li>Maintaining up-to-date records of customer interactions and transactions</li><li>Regularly monitoring customer accounts to ensure pricing accuracy</li><li>Processing customer applications with precision and efficiency</li><li>Updating and maintaining accurate customer credit records</li><li>Collaborating with the team to review and revise pricing policies as needed</li><li>Ensuring all pricing activities comply with company policies and legal requirements</li><li>Assisting in the development of competitive pricing strategies based on market research</li><li>Providing support to the sales team through accurate pricing information and strategies.</li></ul>
<p><strong>Implementation Specialist</strong></p><p>Remote | Austin, TX | Contract</p><p><br></p><p>Robert Half is partnering with a local company to support the implementation of an automated client system. The ideal professional will have experience with building, testing, and deploying a robust automation ecosystem that seamlessly integrates multiple platforms (HubSpot, Zapier, and Stripe). </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Develop and configure automation workflows using tools like HubSpot, Zapier, and Stripe to create an interconnected system.</p><p>• Implement multi-step workflows and advanced Zaps based on pre-defined architectural plans.</p><p>• Ensure seamless communication and data transfer between platforms to support customer lifecycle management, billing, and service activation.</p><p>• Manage automation logic outside the core platform to maintain system independence while ensuring synchronization.</p><p>• Roll out automation solutions across multiple global entities, tailoring implementations to regional requirements.</p><p>• Conduct rigorous testing of automated processes to ensure accuracy in financial operations and data integrity.</p><p>• Collaborate with stakeholders and technical teams to align automation strategies with business objectives.</p><p>• Troubleshoot and optimize integrations to address any gaps in system compatibility or performance.</p><p>• Provide documentation and training to ensure smooth adoption of the automation processes.</p>
<p>We are looking for a dedicated Operations Specialist to join our team in Kansas City, Missouri. In this long-term contract position, you will play a key role in managing and enhancing our programs, ensuring smooth operations, and supporting the growth of our initiatives. This role offers an exciting opportunity to make a meaningful impact while working in a dynamic service-oriented environment.</p><p>**SATURDAY'S ARE REQUIRED!! 1 SAT off per Month- </p><p>Sunday's and Monday's OFF, Work TUES-SATURDAY</p><p>Responsibilities:</p><p>• Schedule and conduct one-on-one meetings with mentees and their parents or guardians to complete a detailed action plan as required.</p><p>• Maintain accurate records and track data related to mentees' attendance, academic achievements, personal goals, program milestones, and performance metrics.</p><p>• Design and implement engaging activities and programs for weekly mentoring sessions.</p><p>• Oversee and drive initiatives aimed at expanding the program, including documenting and reporting progress.</p><p>• Coordinate logistics for events, meetings, seminars, field trips, and other activities.</p><p>• Collaborate with the Concerned Mothers group to organize meal services for weekly Saturday sessions.</p><p>• Update and manage the activity calendar on the organization’s website and social media platforms.</p><p>• Provide guidance and mentorship to entry level staff members to support their development.</p><p>• Assist senior leadership with various tasks and responsibilities as needed.</p>
We are looking for a dedicated Tax Specialist to join our team in Irving, Texas. This is a long-term contract position within the utilities/infrastructure industry, focusing on sales tax data management and customer record refinement. The role involves ensuring data accuracy and supporting certificate collection processes using specialized software tools.<br><br>Responsibilities:<br>• Clean and standardize customer data within the Vertex system to maintain accurate sales tax records.<br>• Review and organize customer records to eliminate inconsistencies and ensure uniform naming conventions.<br>• Extract and validate organizational numbers using integrated tools within Vertex.<br>• Consolidate and categorize customer data to create a comprehensive master file for sales tax purposes.<br>• Format customer data to meet Vertex system specifications for seamless exemption certificate retrieval.<br>• Assist with the setup and utilization of the Vertex Certificate Portal for document storage and processing.<br>• Conduct outreach to customers to collect or update sales tax exemption certificates.<br>• Perform light data analysis to verify the completeness and accuracy of collected documents.<br>• Ensure high-quality data integrity throughout all phases of the project.
<p>We are seeking an experienced <strong>Tax Specialist</strong> to support individual, fiduciary, and partnership tax preparation during a busy season workload. This role will focus heavily on preparing and reviewing <strong>1040s, 1041s, and K‑1s</strong>, and requires hands-on experience with <strong>ProSystem CCH or Axcess</strong>. The position is <strong>hybrid in downtown Boston</strong>.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and review <strong>individual (1040)</strong>, <strong>fiduciary (1041)</strong>, and <strong>K‑1</strong> tax returns</li><li>Assist with partnership and trust tax filings</li><li>Ensure timely and accurate tax compliance and documentation</li><li>Research tax issues and support the team with technical questions</li><li>Maintain organized workpapers and support audit requests as needed</li><li>Communicate with clients and internal teams regarding missing information or clarifications</li><li>Contribute to process improvements during peak tax cycles</li></ul><p><strong>Schedule & Location:</strong></p><ul><li><strong>Hybrid – Downtown Boston</strong> (2–3 days onsite per week)</li></ul>
We are looking for a skilled Collections Specialist to join our team in Cheshire, Connecticut. This long-term contract position focuses on ensuring accurate billing, efficient payment collection, and effective account management. The ideal candidate will excel in client communication, compliance, and maintaining detailed financial records.<br><br>Responsibilities:<br>• Generate and review invoices with precision, aligning them with service agreements and company policies.<br>• Address client inquiries professionally, providing clear explanations and resolving billing discrepancies.<br>• Process payments, including checks and credit cards, and accurately record transactions in the system.<br>• Maintain and update client information in QuickBooks and other software systems to ensure data accuracy.<br>• Handle denied or incomplete claims by resubmitting them with proper documentation and follow-up.<br>• Collaborate with cross-functional teams to resolve billing issues and enhance workflow processes.<br>• Ensure compliance with relevant laws, regulations, and company policies while keeping comprehensive billing records.<br>• Prepare and deliver detailed reports on billing activities, outstanding payments, and financial performance.<br>• Perform additional tasks as needed to support the billing and collections function.
<p>We are seeking a dedicated Collections Specialist to join our Accounting Operations team. In this role, you will manage a high-volume portfolio of accounts receivable (AR), working cross-functionally with internal teams and directly with customers to resolve overdue balances and maintain positive business relationships. If you are detail-oriented, possess strong analytical skills, and enjoy contributing to process improvement, we want to hear from you!</p><p><strong>Key Responsibilities:</strong></p><ul><li>Review weekly aging reports and actively follow up with customers on overdue balances to accelerate collections.</li><li>Oversee a dynamic portfolio of approximately 700 active AR accounts.</li><li>Collaborate closely with internal departments and external customers to keep accounts reconciled and in good standing.</li><li>Investigate and address customer claims and account disputes promptly.</li><li>Apply cash receipts and reconcile assigned accounts; provide backup support for team cash application duties.</li><li>Perform credit reviews and recommend suitable credit limits for customers.</li><li>Research and process refund requests for customers with long-standing credit balances.</li><li>Supply customers with invoice copies and monthly statements as needed.</li><li>Review and authorize work order releases for accounts exceeding credit limits.</li><li>Partner daily with branch Customer Service Representatives and Managers to ensure exceptional AR service.</li><li>Assist with AR-related vendor documentation, including W9 forms and account setup for governmental agencies.</li><li>Evaluate and approve requests for credit limit increases.</li><li>Maintain tax-exempt status and update related tax applications in Vertex.</li><li>Handle credit balance documentation and facilitate customer refund requests.</li><li>Prepare, review, and mail monthly statements in a timely fashion.</li><li>Process incoming credit card payments and prepare deposits for checks not routed to the lockbox.</li><li>Digitize and upload key customer documentation in internal systems.</li><li>Embrace and adapt to emerging technology and new software solutions.</li><li>Support accounting and finance special projects, such as audit documentation requests.</li></ul><p><br></p>
We are looking for a dedicated Collections Specialist to join our team in Greensboro, North Carolina. As part of this long-term contract position, you will play a pivotal role in managing accounts receivable and ensuring timely collection of payments from both commercial and consumer clients. Your expertise in credit and billing processes will be essential in maintaining financial accuracy and fostering positive client relationships.<br><br>Responsibilities:<br>• Handle collections for both commercial and consumer accounts, ensuring payments are received within established timeframes.<br>• Monitor and manage accounts receivable to maintain accurate financial records.<br>• Communicate effectively with clients to resolve billing discrepancies and negotiate payment arrangements.<br>• Analyze customer credit histories to determine appropriate collection strategies.<br>• Implement and refine collection processes to optimize efficiency and reduce outstanding balances.<br>• Prepare detailed reports on collection activities and account statuses for internal review.<br>• Collaborate with internal departments to address and resolve payment issues.<br>• Ensure compliance with company policies and regulations regarding credit and collections.<br>• Maintain attentive and courteous interactions with clients to foster positive business relationships.
We are looking for a dedicated Collections Specialist to join our team on a contract basis. This position offers the opportunity to work remotely within the Central or Eastern time zones and supports our financial operations through efficient debt collection and account management. Based in Fort Lauderdale, Florida, this role is ideal for professionals with expertise in Workday Financial Management and commercial collections.<br><br>Responsibilities:<br>• Manage the collection process for outstanding commercial and consumer accounts, ensuring timely payments.<br>• Utilize Workday Financial Management tools to track and report on account status and collection efforts.<br>• Communicate effectively with clients to resolve payment issues and negotiate repayment plans when necessary.<br>• Collaborate with internal teams to review account details and address discrepancies in billing.<br>• Monitor and analyze accounts receivable aging reports to prioritize collection activities.<br>• Maintain accurate records of all collection activities, ensuring compliance with company policies.<br>• Ensure adherence to credit and collections policies while meeting performance targets.<br>• Provide regular updates to management on collection metrics and progress.<br>• Support billing and invoicing processes to maintain financial accuracy.<br>• Identify opportunities to improve collection procedures and enhance efficiency.
<p>We are working on behalf of our client to find a detail-oriented Collections Specialist. This critical team member will help our client maintain financial health by ensuring timely and professional recovery of outstanding accounts receivable. The ideal candidate is proactive, organized, and excels in engaging with customers to resolve payment issues while maintaining positive relationships.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor and manage accounts receivable to ensure timely collection of outstanding balances</li><li>Contact customers via phone, email, and written correspondence to follow up on overdue accounts</li><li>Negotiate payment arrangements and settlements within company guidelines</li><li>Research and resolve payment discrepancies, billing issues, and customer inquiries</li><li>Maintain accurate records of collection activities and communications</li><li>Collaborate with internal departments to escalate unresolved accounts or address disputes</li><li>Recommend accounts for further action, such as write-offs or legal escalation, when appropriate</li><li>Maintain compliance with all relevant laws and regulations governing collections activities</li></ul><p><strong>Requirements:</strong></p><ul><li>Previous experience as a collections specialist or in a similar role preferred</li><li>Strong communication and negotiation skills</li><li>Excellent organizational skills and attention to detail</li><li>Proficiency with Microsoft Office and experience using financial software or ERP systems</li><li>Ability to handle confidential information with integrity</li></ul><p>If you are a motivated professional who thrives in a goal-driven environment and enjoys building rapport with customers, we encourage you to apply.</p><ul><li>Ready to advance your career? Please submit your resume to be considered for this Collections Specialist opportunity</li></ul>
<p>Hannah Savage with Robert Half is looking for a dedicated Collections Specialist to join her client's team in Victor, New York. This role involves managing customer accounts, resolving billing concerns, and ensuring timely payments. The ideal candidate will be proactive in identifying opportunities to improve processes and maintain positive relationships with clients.</p><p><br></p><p>Responsibilities:</p><p>• Address and resolve basic billing disputes while escalating complex issues to the appropriate supervisor.</p><p>• Monitor and review aging reports to ensure timely follow-up on overdue accounts.</p><p>• Respond to customer inquiries promptly and professionally, fostering strong client relationships.</p><p>• Identify and implement process improvements to streamline collections workflows and enhance efficiency.</p><p>• Collaborate with the collections supervisor to complete additional assigned tasks as needed.</p><p><br></p><p>For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today! </p>
<p>We are looking for a skilled and organized Collections Specialist to join our team!! Based in Monmouth County, New Jersey, this role involves overseeing customer credit applications, maintaining accurate records, and proactively managing collections activities. The ideal candidate excels at communicating with business clients and thrives in a collaborative and fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Process and evaluate customer credit applications, ensuring accuracy and completeness.</p><p>• Conduct credit reference checks to verify customer eligibility.</p><p>• Set up and maintain customer banking information within accounting systems.</p><p>• Keep customer accounts updated and accurately recorded in the system.</p><p>• Make outbound collection calls to business clients, including contractors and small to mid-sized companies, to address outstanding balances.</p><p>• Regularly review aging reports and follow up on overdue payments.</p><p>• Investigate and resolve payment discrepancies by collaborating with relevant internal departments.</p><p>• Ensure compliance with company policies while managing credit and collection tasks.</p><p>• Build and maintain positive relationships with customers to facilitate payment resolutions.</p>
We are looking for a Collections Specialist to join our team in Louisville, Kentucky. In this role, you will be responsible for managing accounts receivable processes, ensuring compliance with documentation requirements, and maintaining effective communication with clients. This position offers an opportunity to contribute significantly to the financial health of the organization by overseeing collections and related administrative tasks.<br><br>Responsibilities:<br>• Set up new customer accounts, ensuring all required documentation such as master lease agreements and certificates of insurance are obtained.<br>• Develop and enforce collections policies and procedures to streamline the recovery of overdue payments.<br>• Conduct follow-ups with clients to address outstanding debts and negotiate repayment plans.<br>• Respond promptly to customer inquiries regarding account statuses, providing accurate and thorough support.<br>• Manage administrative tasks to ensure efficient office operations related to collections.<br>• Notify clients of their outstanding balances and provide clear explanations of payment terms.<br>• Maintain compliance with documentation standards and ensure records are organized and accessible.<br>• Collaborate with internal teams to address and resolve complex account issues.<br>• Prepare reports on collections activities and account statuses to support financial decision-making.<br>• Ensure all interactions with clients adhere to ethical and high standards.
We are looking for an experienced Collections Specialist to join our team in New Orleans, Louisiana. This is a long-term contract position ideal for a detail-oriented individual who excels at managing accounts, collaborating with team members, and maintaining compliance with organizational standards. If you have strong communication and organizational skills, we encourage you to apply.<br><br>Responsibilities:<br>• Conduct proactive outreach to clients with delinquent accounts, ensuring thorough documentation of all interactions.<br>• Provide billing documentation to attorneys and clients upon request, maintaining accuracy and timeliness.<br>• Assist the Accounts Receivable team with tasks such as cash receipts and issuing reminder statements.<br>• Participate in weekly meetings with the Accounts Receivable/Collections Supervisor to review and strategize collection efforts.<br>• Maintain detailed records of all collection activities while adhering to company policies and applicable regulations.<br>• Support special projects and perform additional duties as needed to contribute to departmental goals.
We are looking for an experienced Collections Specialist to join our team in Orange, California. In this Contract to permanent position, you will play a pivotal role in managing client accounts and ensuring the timely collection of outstanding balances. The ideal candidate will bring exceptional organizational skills, a proactive attitude, and a customer-focused approach to resolving billing issues and maintaining accurate financial records.<br><br>Responsibilities:<br>• Investigate and resolve invoice discrepancies, payment shortfalls, and disputes by collaborating with internal teams such as billing and customer success.<br>• Keep detailed records of collection activities, payment agreements, and customer interactions.<br>• Analyze aging reports regularly and present updates on overdue accounts to management.<br>• Conduct follow-ups on open accounts to minimize Days Sales Outstanding and improve cash flow.<br>• Assist in applying and reconciling customer payments as needed.<br>• Contribute to month-end closing processes by providing insights on delinquent accounts and expected recoveries.<br>• Communicate professionally with clients while collecting payments and addressing concerns.<br>• Support the team in maintaining compliance with company policies and financial procedures.
We are looking for a detail-oriented Collections Specialist to join our team in Houston, Texas. In this long-term contract position, you will play a key role in managing past-due accounts, ensuring timely payments, and maintaining strong relationships with clients. This opportunity is ideal for candidates with strong B2B collections experience and excellent communication skills.<br><br>Responsibilities:<br>• Manage an assigned portfolio of past-due accounts by conducting outreach, securing payment commitments, and documenting all actions to reduce aging and improve cash recovery.<br>• Utilize standardized call models to engage clients, providing clear updates on account statuses and next steps.<br>• Identify and document invoice-level disputes, promptly routing them to appropriate teams for resolution while tracking their status.<br>• Enforce payment terms for undisputed balances by securing payments, promises to pay, or approved arrangements, and escalating accounts as needed.<br>• Monitor payment commitments and promptly follow up on missed agreements to ensure compliance with established policies.<br>• Maintain accurate, real-time account notes in systems such as ConnectWise and NetSuite to support reporting and escalation processes.<br>• Achieve individual performance metrics, including call activity targets, promise-to-pay rates, dollars collected, and aging reductions.<br>• Collaborate effectively with cross-functional teams, including Client Experience, Account Management, Operations, and Finance leadership, to address disputes and ensure risk visibility.<br>• Participate in coaching sessions and performance reviews to continuously improve effectiveness and meet organizational goals.
We are looking for a dedicated Collections Specialist to join our team in Holland NT, Ohio. This role is a long-term contract opportunity, ideal for individuals passionate about customer service and financial operations. Your expertise will contribute to managing commercial collections in a fast-paced environment, ensuring timely and efficient communication with clients.<br><br>Responsibilities:<br>• Handle business-to-business collections by contacting clients to resolve outstanding payments promptly.<br>• Manage commercial accounts to ensure accurate tracking and timely collection of overdue balances.<br>• Collaborate with the credit team to assess client payment history and establish effective collection strategies.<br>• Respond to customer inquiries professionally and provide solutions to payment-related issues.<br>• Utilize call center systems to manage high volumes of client interactions efficiently.<br>• Maintain detailed records of all communications and transactions related to collections.<br>• Work in a fast-paced environment to meet individual and team performance targets.<br>• Provide exceptional customer service while adhering to company policies and procedures.<br>• Identify and escalate complex cases to management for further resolution.<br>• Support continuous improvement initiatives to streamline collection processes.
We are looking for a dedicated Collections Specialist to join our team in Greensboro, North Carolina. In this long-term contract role, you will be responsible for managing commercial and consumer collection processes, ensuring timely follow-ups and resolution of outstanding balances. This position offers an excellent opportunity to apply your expertise in credit and billing collections.<br><br>Responsibilities:<br>• Oversee commercial and consumer collections, ensuring timely payment resolutions.<br>• Communicate effectively with clients to address overdue accounts and negotiate payment plans.<br>• Maintain accurate records of collection activities and update account statuses.<br>• Collaborate with internal teams to reconcile billing discrepancies.<br>• Analyze account histories to identify patterns and recommend appropriate actions.<br>• Ensure compliance with all legal and regulatory standards related to collections.<br>• Develop and implement strategies to improve the efficiency of collection processes.<br>• Provide regular reports on collection progress and outstanding balances.<br>• Assist with credit evaluations and approvals as needed.<br>• Handle escalated collection issues with professionalism and tact.
<p>We are looking for a skilled Collections Specialist to join our client in Columbus, Ohio. In this contract to permanent role, you will be responsible for managing both commercial and consumer collections, ensuring timely payments from clients and maintaining positive relationships. This position offers an opportunity to leverage your expertise in credit and billing processes while contributing to the financial health of the organization.</p><p><br></p><p>Responsibilities:</p><p>• Manage commercial and consumer collections efforts to ensure timely recovery of outstanding payments.</p><p>• Monitor and analyze account balances to identify overdue payments and take appropriate action.</p><p>• Communicate effectively with clients to resolve payment issues and maintain positive relationships.</p><p>• Review and process billing statements to ensure accuracy and compliance with company policies.</p><p>• Collaborate with internal teams to address discrepancies and coordinate collection strategies.</p><p>• Utilize Microsoft Excel to track collection activities and generate reports.</p><p>• Develop and implement strategies to improve collection processes and reduce outstanding receivables.</p><p>• Maintain detailed and organized records of all collection activities for audit purposes.</p>
The Collections Specialist is responsible for delivering exceptional customer service related to credit and collection matters. This includes managing the collection process, conducting account adjustments, and resolving invoice discrepancies. The position focuses on minimizing delinquency across assigned accounts and requires timely communication with operations management concerning client account statuses. Key duties include notifying customers about overdue accounts, gathering credit information from financial institutions, and assisting in researching reasons for payment delays.<br><br>Essential Functions:<br><br>Place daily collection calls to clients.<br>Perform in-depth account analysis and research.<br>Generate and maintain necessary reports.<br>Distribute account statements to customers.<br>Communicate directly with customers to settle outstanding account issues.<br>Draft collection letters and prepare lien-related documents as needed.<br>Confirm payment histories and monitor collection progress.<br>Collaborate with sales managers and senior leadership to expedite collections where required.<br>Investigate causes behind unpaid or delayed invoices.<br>Reconcile customer accounts receivable as necessary.<br>Address and resolve email inquiries regarding waivers, billing concerns, short payments, references, etc.<br>Coordinate with legal counsel on collection-related issues.<br>Partner daily with Sales Representatives to evaluate consumer creditworthiness.<br>Undertake additional tasks to support the Accounts Receivable department.<br>Qualifications:<br><br>High school diploma or equivalent required; bachelor’s degree preferred or equivalent combination of education, training, and experience.<br>Minimum of 2 years Accounts Receivable and collections experience.<br>At least 1 year of consumer credit experience; familiarity with personal credit reports and Credit Safe processes.<br>Basic knowledge of leasing programs and residual values.<br>Proficiency with Microsoft applications, particularly Excel; advanced Excel skills are advantageous.<br>Experience with lien setup and releasing is a plus.<br>Strong analytical, problem-solving, and research abilities.<br>Capable of thriving in a fast-paced, dynamic environment.<br>Excellent verbal and written communication skills.
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Elkridge, Maryland. In this role, you will manage accounts receivable, actively pursue overdue balances, and ensure accurate financial records. The ideal candidate will bring strong organizational skills, attention to detail, and a commitment to delivering excellent service while handling financial processes with professionalism.<br><br>Responsibilities:<br>• Monitor accounts receivable and promptly follow up on overdue balances.<br>• Negotiate payment arrangements with clients when necessary to resolve outstanding debts.<br>• Escalate delinquent accounts to management or external agencies when appropriate.<br>• Document all collections activities thoroughly within the accounts receivable system.<br>• Review and recommend updates to internal procedures to enhance efficiency and compliance.<br>• Serve as a backup for customer payment applications to maintain seamless operations.<br>• Generate reports on financial metrics such as Days Sales Outstanding (DSO), percentage past due, and collection effectiveness.<br>• Provide exceptional service to vendors and colleagues, maintaining accuracy and professionalism.<br>• Perform additional duties as required to support the team.<br>• Collaborate with team members to ensure smooth financial operations.