We are looking for a Contract Specialist to support contract administration activities for a healthcare-focused organization in Newark, California. This Long-term Contract position will oversee the full contract lifecycle, from intake and drafting support through approvals, execution, tracking, and renewal coordination. The ideal candidate brings strong judgment, attention to detail, and the ability to work across departments while maintaining compliance with internal standards and applicable regulations.<br><br>Responsibilities:<br>• Respond to contract-related questions promptly and guide internal stakeholders through established contracting procedures.<br>• Review incoming requests for new agreements and contract changes, then coordinate the required internal approvals before processing.<br>• Prepare draft agreements using authorized templates and incorporate business terms in collaboration with department leaders and staff.<br>• Partner with legal and internal decision-makers to route contracts for review, address requested revisions, and confirm documents are ready for signature.<br>• Manage the signature process from distribution through final execution and maintain complete electronic records for each agreement.<br>• Monitor a high volume of active contracts, track key dates, and notify stakeholders in advance of upcoming renewals, expirations, or termination decisions.<br>• Maintain organized contract documentation within electronic logs, filing tools, and the central contract management database to support accuracy and accessibility.<br>• Produce and analyze contract activity reports in Microsoft Excel to help teams monitor status, obligations, and timelines.<br>• Identify opportunities to improve contracting workflows and help implement more efficient administrative processes as needed.
<p>We are looking for a skilled Project Specialist to join our team in Worcester, Massachusetts. In this long-term contract role, you will play a crucial part in advancing operational excellence and driving process improvements within our organization. This position offers an exciting opportunity to contribute to meaningful initiatives with the potential for future growth.</p><p><br></p><p>Responsibilities:</p><p>• Create detailed documentation and process maps to improve operational workflows.</p><p>• Coordinate logistics for events, meetings, and initiatives related to continuous improvement.</p><p>• Track and manage action items to ensure timely completion of project goals.</p><p>• Analyze data and results to identify opportunities for optimization and efficiency.</p><p>• Support the development of an Operational Excellence Center by implementing best practices.</p><p>• Deliver compelling presentations to communicate project findings and recommendations.</p><p>• Collaborate with cross-functional teams to align project objectives and outcomes.</p><p>• Apply continuous improvement methodologies, such as Six Sigma, to enhance organizational processes.</p><p>• Ensure all activities align with strategic goals and organizational standards.</p>
<p>We are looking for a Purchase Specialist to support procurement operations for a non-profit organization in Dayton, Ohio. This Long-term Contract position is ideal for someone who can manage purchasing tasks with accuracy, maintain organized records, and coordinate effectively with internal departments and external vendors. The role requires strong administrative support skills, attention to detail, and the ability to keep purchasing activities moving efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Process purchase requests and create purchase orders with a high level of accuracy and timeliness.</p><p>• Coordinate day-to-day purchasing activities to help ensure materials and services are obtained according to organizational needs.</p><p>• Maintain purchasing records, documentation, and order tracking details in an organized and accessible manner.</p><p>• Communicate with vendors and internal teams to follow up on order status, resolve discrepancies, and support smooth procurement operations.</p><p>• Assist the purchasing department with administrative tasks related to sourcing, ordering, and payment processes.</p><p>• Review order information for completeness and confirm that requested items, pricing, and delivery details are properly documented.</p><p>• Support merchant services coordination by helping manage related purchasing and payment documentation.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify an Implementation Specialist <strong>(contract).</strong> In this role, you will support the delivery and adoption of a sophisticated financial analytics platform. This client-facing role will partner with project managers, technical teams, and business stakeholders to implement analytics solutions, optimize workflows, and drive successful user adoption across investment-focused organizations. <strong>This role is onsite in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Create and deliver client-facing communications throughout the implementation lifecycle.</li><li>Develop and manage implementation scope, project plans, and effort estimates.</li><li>Provide functional and technical guidance to align platform capabilities with client business requirements.</li><li>Document business processes, user workflows, reporting requirements, and integration specifications.</li><li>Collaborate with technical teams to prioritize and execute client-driven enhancements and integrations.</li><li>Gain deep expertise in the organization's analytics and reporting solutions.</li><li>Support new implementations and enhance existing deployments to improve user experience and drive platform adoption.</li><li>Engage with investment professionals and business users to understand their operational and analytical needs.</li><li>Identify expansion opportunities by analyzing organizational structures and uncovering additional use cases during implementation.</li><li>Partner with product and engineering teams to recommend enhancements based on client feedback and workflow analysis.</li><li>Deliver end-user training and contribute to the development of training materials and programs.</li><li>Facilitate a smooth transition from implementation to ongoing support and customer success teams.</li></ul>
We are looking for a detail-oriented Platform Specialist to support transaction processing and platform-related requests in Buffalo, New York. This is a Long-term Contract position suited for someone who can manage non-standard transactions, respond to inquiries accurately, and maintain strong service levels in a fast-paced environment. The role works closely with internal business partners to improve platform usage, ensure reliable data handling, and provide timely operational support. Success in this position requires sound judgment, strong communication, and the ability to balance accuracy with urgency.<br><br>Responsibilities:<br>• Process customer and business transactions with a high level of accuracy, including requests that fall outside standard platform workflows.<br>• Review incoming requests carefully, validate transaction details, and complete updates, corrections, or order entry activities in line with established service expectations.<br>• Respond to platform-related questions from team members and business partners promptly while delivering clear and accurate resolutions.<br>• Protect data quality by monitoring records, identifying inconsistencies, and taking corrective action when issues are found.<br>• Partner with account managers and business stakeholders to help turn platform opportunities into measurable business results.<br>• Analyze operational information and prepare reports on data quality, performance metrics, and usage trends to support decision-making.<br>• Look for ways to streamline daily workflows and recommend practical improvements that increase efficiency and platform adoption.<br>• Provide general administrative and operational support to the broader team as priorities shift.
<p>Program Specialist</p><p><strong>Job Description</strong></p><p>Seeking a Program Specialist to support program implementation, compliance, reporting, and stakeholder engagement activities.</p><p><strong>Responsibilities</strong></p><ul><li>Coordinate program activities and timelines</li><li>Monitor compliance and maintain documentation</li><li>Prepare reports and presentations</li><li>Assist with outreach and participant communications</li><li>Track program outcomes and metrics</li></ul>
We are looking for an experienced Proposal Writer & Manager to support a growing volume of public-sector proposal work for an IT software organization in Plano, Texas. This Long-term Contract opportunity is ideal for someone who can combine persuasive writing with strong coordination skills to move proposals from planning through final submission. The position works closely with cross-functional partners to develop clear, compliant, and competitive responses while maintaining accuracy and momentum across multiple deadlines.<br><br>Responsibilities:<br>• Develop, revise, and tailor proposal narratives, executive summaries, and supporting documents for competitive submissions.<br>• Lead proposal activities from kickoff through delivery, organizing schedules, assignments, and milestones to keep work progressing on time.<br>• Partner with subject matter experts and internal stakeholders to gather information, clarify requirements, and turn technical input into effective content.<br>• Review proposal packages for completeness, consistency, compliance, and overall quality before submission.<br>• Use AI-enabled tools and proposal platforms to update content, improve efficiency, and strengthen response development.<br>• Coordinate with teams across sales, marketing, product, legal, operations, and proposal support to drive timely completion of deliverables.<br>• Track deadlines, manage follow-ups, and help resolve gaps or bottlenecks that could affect submission readiness.
<p>Robert Half is seeking a detail-oriented <strong>Grant Specialist</strong> to support organizations in the pursuit and management of grant funding opportunities. The ideal candidate will have strong research, writing, organizational, and communication skills, with prior experience in grant application processes, compliance, and reporting. This role is perfect for someone who thrives in a team environment and is passionate about bringing funding resources to life. If you combine dynamic communication skills with a positive attitude, then you may thrive in this position. If this sounds like you, please call our office 213.629.4602.</p><p> </p><p><strong>Key Responsibilities</strong>:</p><p> </p><ul><li>Research and identify grant funding opportunities that align with organizational objectives. </li><li>Assist in preparing detailed and persuasive grant proposals, budgets, and application packages. </li><li>Track and monitor grant applications to ensure timely submission and compliance with funding agency requirements. </li><li>Collaborate with internal departments (such as finance, program management, and leadership) to prepare accurate budgets and narratives. </li><li>Maintain detailed records of grant-related activities, deadlines, and obligations. </li><li>Support post-award administration, including grant reporting, financial tracking, and amendments. </li><li>Develop strategies to enhance grant acquisition and improve efficiency in the application process. </li><li>Provide training to staff on regulations and compliance requirements for grant administration.</li></ul><p> </p><p><br></p>
<p>We are seeking a detail-oriented and results-driven Collections Specialist to manage outstanding accounts and support the company’s cash flow by ensuring timely payment collection. This role is responsible for contacting customers regarding past-due balances, resolving billing issues, maintaining accurate account records, and working collaboratively with internal teams to reduce delinquency. The ideal candidate has strong communication skills, sound judgment, and the ability to handle sensitive financial matters professionally.</p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor accounts receivable aging reports and identify overdue accounts</li><li>Contact customers by phone, email, or written correspondence to collect outstanding balances</li><li>Investigate and resolve billing discrepancies, payment disputes, and account issues</li><li>Maintain accurate records of collection activities, customer communications, and payment arrangements</li><li>Negotiate payment plans when appropriate and follow up on commitments</li><li>Reconcile customer accounts and ensure account balances are accurate</li><li>Escalate delinquent accounts according to company policy</li><li>Collaborate with accounting, customer service, and sales teams to resolve collection issues</li><li>Prepare reports on collection status, aging trends, and recovery efforts</li><li>Support month-end close and assist with cash application or AR-related tasks as needed</li><li>Help ensure compliance with company policies, internal controls, and applicable regulations</li></ul><p>If you are qualified please call victoria at 786.801.5830 or email [email protected]</p>
<p><strong>Job Summary</strong></p><p>We are seeking a Collections Specialist to manage outstanding accounts and support the collection of past-due balances. This role will involve communicating with customers, researching account issues, and helping reduce delinquency while maintaining strong professional relationships. The ideal candidate is persistent, customer-focused, and highly organized.</p><p><strong>Key Responsibilities</strong></p><ul><li>Contact customers regarding past-due balances</li><li>Monitor aging reports and prioritize collection efforts</li><li>Research account discrepancies and payment delays</li><li>Collaborate with internal teams to resolve billing or account issues</li><li>Document collection activity and account status updates</li><li>Negotiate payment arrangements when appropriate</li><li>Support efforts to reduce delinquency and improve cash flow</li><li>Prepare reports related to collection activity and account trends</li></ul><p><br></p>
<p>We are seeking a motivated Collections Specialist to manage outstanding customer accounts and support cash flow objectives. The ideal candidate will have strong communication skills and a customer-focused approach to collections.</p><p><br></p><p>Responsibilities</p><ul><li>Contact customers regarding overdue invoices and payment arrangements</li><li>Monitor aging reports and prioritize collection efforts</li><li>Investigate and resolve billing discrepancies</li><li>Document collection activities and account status</li><li>Collaborate with customers and internal departments to resolve issues</li><li>Prepare collection reports and maintain account records</li><li>Support month-end accounts receivable processes</li></ul>
<p>We are looking for a<strong> Collections Specialist </strong>for a company in <strong>Bridgewater, NJ</strong>. This <strong>Long-term Contract </strong>position requires a detail-oriented individual who can manage delinquent accounts with accuracy, sound judgment, and a customer-focused approach in a fully onsite environment. The ideal candidate brings prior experience in banking or credit union settings and is comfortable handling both consumer and commercial collections while maintaining compliance with internal policies and regulatory expectations.</p><p><br></p><p><strong>Collections Specialist Responsibilities:</strong></p><p>• Manage a portfolio of past-due consumer and commercial accounts, prioritizing follow-up efforts to reduce delinquency and improve repayment outcomes.</p><p>• Contact customers by phone, email, and written correspondence to discuss outstanding balances, resolve payment issues, and negotiate appropriate repayment arrangements.</p><p>• Review account histories, billing records, and supporting documentation to determine collection strategy and identify next steps for resolution.</p><p>• Maintain accurate records of collection activity, customer interactions, commitments to pay, and account status updates within designated systems.</p><p>• Work closely with internal lending, servicing, and customer support teams to address disputes, clarify account details, and support timely resolution of open balances.</p><p>• Monitor payment commitments and take additional action on missed arrangements in accordance with established collection procedures and service standards.</p><p>• Apply banking and credit union collection practices while ensuring all outreach and account handling align with applicable regulations and company policies.</p>
<p>The Collections Specialist manages an assigned accounts receivable portfolio and is responsible for turning outstanding balances into cash. This role supports a high-volume, fast-paced environment within a multi-entity business that operates on a recurring revenue model. The individual in this position is expected to independently prioritize daily activity, make direct customer contact, identify barriers to payment, and drive timely resolution by partnering with customers and internal departments.</p><p>Work is guided by a weekly portfolio review and the specialist’s own assessment of receivables exposure, rather than a fully automated collections workflow. Portfolios may include approximately 400 to 900 customer accounts with past-due balances ranging from $750,000 to $2,500,000, across a mix of large national accounts, strategic customers, franchise groups, and small to midsize businesses. Many accounts may involve parent-child billing structures and multiple bill-to locations.</p><p>Success in this role requires strong results orientation, sound judgment, comfort working independently, and the ability to consistently meet monthly cash collection targets.</p><p>Key Responsibilities</p><ul><li>Manage an assigned receivables portfolio and achieve a monthly cash collections target</li><li>Perform daily outbound collections activity, with emphasis on live customer outreach by phone, followed by email as needed</li><li>Escalate within customer accounts payable organizations when initial contacts do not lead to payment commitments</li><li>Obtain specific payment commitments, including amount and date, and accurately document them in the company’s receivables system</li><li>Actively monitor and follow through on payment promises until funds are received or a new resolution is secured</li><li>Use aging reports and weekly portfolio priorities to segment accounts by risk, balance, and delinquency, and develop a daily action plan</li><li>Respond to customer inquiries related to overdue balances and provide supporting documentation such as invoices, account statements, and account details</li></ul>
We are looking for a Collections Specialist to support accounts receivable activities and help maintain healthy customer payment practices in Rhode Island. This role focuses on managing outstanding balances, addressing billing questions, and working with internal teams to resolve account issues efficiently. The ideal candidate brings strong communication skills, sound judgment, and a detail-oriented approach to customer interactions while maintaining accuracy and confidentiality.<br><br>Responsibilities:<br>• Review assigned customer accounts to identify overdue balances and prioritize collection efforts based on aging and risk.<br>• Maintain accurate documentation of account activity, including payment commitments, outreach attempts, and customer interactions.<br>• Investigate billing concerns and disputed charges by partnering with internal departments to reach timely resolutions.<br>• Monitor invoice due dates and promised payment timelines, and send follow-up reminders to encourage prompt settlement.<br>• Respond to customer inquiries related to invoices, statements, payment status, and account history with clarity and courtesy.<br>• Evaluate prior billing and payment trends to identify accounts that may require proactive outreach or alternative collection strategies.<br>• Work directly with customers to establish practical repayment arrangements when standard payment terms cannot be met.<br>• Prepare updates on delinquent balances, collection results, and portfolio performance for internal review.<br>• Process incoming payments and applicable refunds accurately and within established timelines.<br>• Follow all applicable regulations, internal policies, and confidentiality standards when handling account information.
<p>We are looking for a Collections Specialist to support a Financial Services organization in Omaha, Nebraska. This Long-term Contract opportunity is suited for someone who can manage customer accounts effectively, communicate clearly about outstanding balances, and help maintain timely payment activity. The ideal candidate will bring a strong understanding of collection practices, billing follow-up, and account resolution while delivering a positive customer experience.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Contact customers regarding overdue balances and guide them through appropriate repayment or resolution options.</p><p>• Review account details, payment activity, and billing records to identify outstanding issues and determine next steps.</p><p>• Maintain accurate documentation of collection efforts, customer conversations, and account status updates in internal systems.</p><p>• Work closely with internal teams to resolve billing discrepancies and support timely account reconciliation.</p><p>• Apply established collection procedures to both commercial and consumer accounts while meeting service and performance expectations.</p><p>• Monitor assigned portfolios to prioritize follow-up activities and improve overall recovery results.</p><p>• Respond to customer questions related to invoices, balances, and payment arrangements in a clear and detail-oriented manner.</p>
We are looking for a Collections Specialist to support accounts receivable performance for a retail organization in Bloomington, Minnesota. This role focuses on recovering outstanding balances, researching account concerns, and helping maintain accurate customer financial records. The ideal candidate will work cross-functionally with internal teams to reduce aging balances, strengthen cash flow, and support sound credit decisions.<br><br>Responsibilities:<br>• Oversee collection efforts for a designated group of customer accounts and follow up on overdue balances in a timely, detail-oriented manner.<br>• Research billing questions, short payments, and account discrepancies to identify root causes and bring issues to resolution.<br>• Reconcile customer accounts to confirm that balances, credits, and payment activity are accurate and up to date.<br>• Review payment behavior and account activity to spot trends that may indicate elevated credit or collection risk.<br>• Maintain organized records of customer credit history, correspondence, and supporting documentation for account actions.<br>• Collaborate with sales, operations, and accounting partners to remove payment barriers and improve recovery results.<br>• Raise concerns related to delinquent accounts or potential write-off exposure and recommend next steps to leadership.<br>• Assist with entry-level credit analysis by collecting customer information, preparing review materials, and supporting account evaluations.<br>• Contribute to accounts receivable objectives by helping reduce past-due balances and improve overall portfolio performance.
<p>Collections Specialist opportunity in a mid-sized services company. As a Collections Specialist, you will perform customer and/or commercial collections and resolve customer account issues. In this Collections Specialist position, you will report to the Collections Manager. This company offers a great work environment! Please email your resume and call 626.463.2030 for immediate consideration. </p><p>Collections Outreach:</p><p>· Contact customers with overdue payments through various channels such as phone calls, emails, and letters.</p><p>· Implement effective collection strategies to recover outstanding balances.</p><p>Negotiation and Resolution:</p><p>· Negotiate payment arrangements and terms with customers who are experiencing financial difficulties.</p><p>· Resolve disputes and address customer inquiries related to overdue payments.</p><p>Payment Reconciliation:</p><p>· Reconcile customer payments with outstanding balances.</p><p>· Ensure accuracy in recording and tracking payments received.</p><p>Documentation and Record Keeping:</p><p>· Maintain detailed and organized records of customer interactions, payment arrangements, and collection activities.</p><p>· Document any agreements made with customers regarding payment plans.</p><p>Reporting and Analysis:</p><p>· Generate and analyze reports on accounts receivable aging and collection performance.</p><p>· Provide insights into trends, challenges, and potential areas for improvement.</p><p>Credit Risk Assessment:</p><p>· Assess the creditworthiness of customers and recommend appropriate credit limits.</p><p><br></p>
We are looking for a Collections Specialist to join a growing organization in Orange, California on a contract basis with the potential for a permanent position. This position supports the accounts receivable function by helping maintain healthy cash flow, addressing overdue balances, and partnering with internal teams to resolve billing concerns. The ideal candidate brings strong follow-through, sound judgment, and the ability to communicate effectively with clients while managing multiple priorities in a fast-moving environment.<br><br>Responsibilities:<br>• Review outstanding customer balances, prioritize follow-up activity, and communicate with clients to secure timely payment.<br>• Investigate billing variances, partial payments, and disputed charges by coordinating with internal partners such as billing and customer-facing teams.<br>• Keep thorough documentation of account status, collection outreach, promised payment dates, and issue resolution progress.<br>• Analyze aging information and provide regular updates on delinquent accounts, collection trends, and recovery expectations to leadership.<br>• Take action on open receivables to help shorten payment cycles and improve overall accounts receivable performance.<br>• Assist with applying incoming payments and reconciling account activity when support is needed across the receivables process.<br>• Contribute to month-end activities by sharing account updates and expected collections tied to overdue balances.<br>• Handle customer interactions with professionalism and a service-minded approach while working toward payment resolution.
<p>We are looking for a Collections Specialist to join our team in Harrisburg, Pennsylvania. This position is well suited for someone who combines strong customer service skills with confidence on the phone and can manage a large portfolio of accounts in a fast-paced environment. The ideal candidate is comfortable speaking with customers about outstanding balances, maintaining a courteous approach in every interaction, and helping drive timely payment resolution.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high-volume group of customer accounts and follow up consistently on outstanding balances.</p><p>• Place outbound calls and communicate with customers to discuss payment status, resolve past-due issues, and encourage prompt remittance.</p><p>• Review aging information and account details to identify delinquent balances and determine appropriate next steps.</p><p>• Document collection activity, customer conversations, commitments to pay, and account updates accurately in company records.</p><p>• Work with internal teams to address billing questions, reconcile account issues, and support successful payment collection.</p><p>• Provide attentive customer service while handling challenging conversations with tact, clarity, and persistence.</p><p>• Monitor assigned accounts regularly to reduce overdue balances and support overall collection performance goals.</p>
We are looking for a Collections Specialist to join our team in Norfolk, Virginia in a Contract to Permanent role. This position focuses on managing outstanding advertising-related receivables while delivering responsive support to customers with billing questions or account concerns. The ideal candidate brings strong organization, sound judgment, and a consistent approach to reducing past-due balances across a range of advertising services.<br><br>Responsibilities:<br>• Manage collection activities for advertising accounts by following up on past-due balances and encouraging timely payment.<br>• Investigate billing concerns, clarify account discrepancies, and work directly with customers to reach accurate resolutions.<br>• Support receivables for multiple advertising offerings, including print, digital, creative, and other related services.<br>• Maintain detailed account records, document collection efforts, and track progress on delinquent balances.<br>• Communicate professionally with clients to address payment issues while preserving strong business relationships.<br>• Review aging reports and prioritize outreach efforts to improve cash flow and reduce outstanding receivables.<br>• Collaborate with internal teams when account adjustments or billing corrections are needed to resolve customer concerns.
<p>We are seeking a customer-focused <strong>Collections Specialist</strong> to join a well-known manufacturer in Byron Center, MI. The ideal candidate will be responsible for managing outstanding accounts through proactive phone calls and email follow-up while maintaining strong client and vendor relationships. This role requires excellent communication skills, professionalism, and a commitment to providing outstanding customer service while ensuring timely payment of outstanding balances.</p><p><br></p><p>Key Responsibilities</p><ul><li>Contact customers regarding past-due invoices through phone calls and email correspondence.</li><li>Manage collection efforts while maintaining positive customer relationships.</li><li>Follow up on outstanding balances and negotiate payment arrangements when appropriate.</li><li>Research and resolve billing discrepancies, payment issues, and account disputes.</li><li>Communicate with vendors, customers, and internal departments to ensure timely resolution of account concerns.</li><li>Document collection activities, conversations, and payment commitments accurately.</li><li>Monitor accounts receivable aging reports and prioritize collection efforts.</li><li>Process and apply customer payments as needed.</li><li>Provide exceptional customer service while balancing collection goals.</li><li>Assist with account reconciliations and reporting activities.</li></ul><p><br></p>
We are looking for a Collections Specialist to support receivables and payment operations for a machinery manufacturing organization in Troy, Ohio. This Long-term Contract position will focus on keeping customer accounts current, ensuring payments are recorded accurately, and helping sustain strong cash flow through timely follow-up and issue resolution. The role works closely with finance and cross-functional partners to address billing concerns, maintain reliable account data, and contribute to efficient month-end activities.<br><br>Responsibilities:<br>• Manage customer invoicing and payment activity by reviewing transactions, matching receipts, and ensuring account balances remain accurate.<br>• Track receivables aging and contact customers regarding overdue invoices to encourage prompt resolution of outstanding balances.<br>• Research billing questions, short payments, and disputed items, then coordinate with internal teams to correct issues efficiently.<br>• Record cash receipts and apply payments to the proper customer accounts in accordance with established accounting practices.<br>• Maintain organized account documentation, including correspondence, collection efforts, and updates to customer records.<br>• Prepare recurring reports on receivables status, delinquency trends, and collection performance for leadership review.<br>• Partner with sales, customer service, and accounting personnel to resolve account concerns and support positive customer relationships.<br>• Assist with month-end accounts receivable close activities, including reconciliations and review of open items.<br>• Identify opportunities to strengthen collection workflows and help reduce the volume of aged receivables.
We are looking for a Collections Specialist to join our team in Fairfax, Virginia in a Contract to Permanent role. This position is ideal for someone who is confident managing customer accounts, resolving outstanding balances, and maintaining clear communication across a high-volume collections environment. The role is fully in-office and offers an opportunity to contribute to both consumer and commercial collections efforts while supporting long-term account health.<br><br>Responsibilities:<br>• Manage a portfolio of consumer and commercial accounts to follow up on overdue balances and secure timely payment.<br>• Contact customers by phone and email to discuss past-due invoices, clarify account status, and negotiate appropriate repayment arrangements.<br>• Review billing records and account activity to identify discrepancies, research issues, and support accurate collection efforts.<br>• Maintain detailed documentation of collection activity, payment commitments, disputes, and account resolutions in internal records.<br>• Collaborate with team members and leadership to prioritize aging accounts and improve overall recovery performance.<br>• Monitor payment trends and escalate complex or unresolved accounts when additional action is needed.<br>• Support billing and collections workflows by ensuring follow-up tasks are completed accurately and within established timelines.
<p>We are looking for a detail-oriented <strong>Collections Specialist</strong> to support account resolution activities for a respected financial institution in Aston, Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who brings strong experience in consumer and commercial collections, communicates with professionalism, and can balance member service with effective recovery efforts. The role follows a hybrid schedule with regular onsite collaboration and occasional remote work, including every other Saturday.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage a portfolio of past-due accounts and take timely action to secure payment arrangements and reduce delinquency.</p><p>• Contact customers through appropriate communication channels to discuss outstanding balances, explain account status, and negotiate repayment solutions.</p><p>• Review account histories, payment activity, and related documentation to determine the most effective next steps for collection efforts.</p><p>• Maintain accurate records of conversations, commitments, and follow-up actions within internal systems and files.</p><p>• Work closely with internal teams to address billing issues, resolve discrepancies, and support efficient account resolution.</p><p>• Monitor collection timelines and prioritize daily tasks to meet service expectations and recovery goals.</p><p>• Handle sensitive financial discussions with professionalism while adhering to company policies and regulatory guidelines.</p><p>• Participate in scheduled hybrid operations, including onsite work during the week and remote coverage every other Saturday.</p>
<p>We are looking for a Collections Specialist to support account resolution activities.This long-term contract opportunity is suited for someone who can communicate professionally, manage sensitive billing matters, and work effectively in a fast-paced branch environment. The position calls for sound judgment, strong follow-through, and the ability to navigate collection-related tasks across healthcare and operational systems.</p><p><br></p><p>Responsibilities:</p><p>• Manage outstanding accounts by reviewing balances, contacting appropriate parties, and driving timely resolution of payment issues.</p><p>• Investigate billing and collection discrepancies, document account activity accurately, and maintain clear records for follow-up actions.</p><p>• Work with internal teams and external stakeholders to address questions related to healthcare coverage, reimbursement, and account status.</p><p>• Use available systems and digital tools, including video-based communication when needed, to support efficient account servicing and issue resolution.</p><p>• Apply established collection procedures while meeting service expectations, compliance standards, and departmental turnaround goals.</p><p>• Coordinate with offshore or cross-functional support partners to ensure account updates and escalations are handled consistently.</p><p>• Monitor case progress, identify barriers to collection, and recommend next steps to improve recovery outcomes.</p><p>• Support process-related activities tied to healthcare programs and payer environments, including TRICARE and HealthCare.gov-related account matters.</p>