<p>We are in the process of recruiting a Benefits Support Analyst for our team located in Houston, Texas. The individual will be a pivotal team member with an emphasis on systems, Benefits knowledge will be instrumental in ensuring customer success. The role will involve translating clients’ needs into product specifications for software enhancements and acting as a subject matter expert in the Benefits functional area.</p><p><br></p><p>Responsibilities:</p><p>• Support customers throughout the complete project lifecycle, from sales to implementation and support.</p><p>• Address and resolve Benefit related support tickets in a timely and efficient manner.</p><p>• Act as a conduit for knowledge transfer, sharing insights on Benefits practices and processes with both clients and internal team members.</p><p>• Engage in user training preparation and delivery, ensuring a comprehensive understanding of our software for customers.</p><p>• Document and map customer business processes and third-party integrations, identifying areas for increased client satisfaction during the sales or implementation process.</p><p>• Undertake quality assurance tasks, testing tickets related to Benefits to ensure optimal functionality.</p><p>• Serve as a liaison between clients and our business, effectively communicating client needs regarding software functionality and performance.</p>
<p><br></p><p><br></p><p><strong>Position: Systems Analyst</strong></p><p><strong>Location: Jacksonville, Florida</strong></p><p>We are seeking a talented Systems Analyst to join our team in Jacksonville, Florida. This role demands strong technical expertise, excellent communication skills, and a proactive approach to delivering high-quality solutions within specified timelines. The ideal candidate will have experience with Oracle, PL/SQL, Unix, and related technologies, and be eager to learn and adapt to new tools and processes.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Collaborate effectively with team members, clients, and managers to ensure clear communication and alignment on project goals.</li><li>Utilize knowledge of Unix, Oracle, and support functions to address technical challenges and deliver solutions.</li><li>Provide production support by identifying and resolving operational, data, and environment-related issues.</li><li>Analyze requirements and related documentation to develop actionable insights and solutions.</li><li>Regularly update functional managers or team leads on project progress and any potential roadblocks.</li><li>Troubleshoot technical issues methodically and efficiently to minimize downtime.</li><li>Adapt to new technologies and business processes to continuously improve performance.</li><li>Contribute as a team player by sharing knowledge and supporting colleagues in achieving shared objectives.</li><li>Ensure adherence to organizational processes and best practices in system management.</li></ul><p><br></p>
We are offering an exciting opportunity for a Business Analyst in ETNA, Ohio. In this role, you will be a crucial part of our team, analyzing business operations, facilitating communication between stakeholders, and contributing to business decisions. This is a role suited for those who excel in a team setting and demonstrate strong interpersonal skills, with a focus on dependability and attention to detail. <br><br>Responsibilities:<br><br>• Facilitate cross-departmental collaboration to solve problems and advance business initiatives<br>• Support the improvement of business processes by identifying and recommending changes<br>• Ensure the accuracy and consistency of data analysis and reporting<br>• Actively contribute to meetings, providing valuable insights and listening attentively<br>• Maintain organized and detailed documentation of business processes and recommendations<br>• Communicate with internal and external stakeholders to ensure a clear understanding of project objectives<br>• Assist in the accurate and comprehensive gathering, documentation, and analysis of business requirements from stakeholders<br><br>Skills:<br><br>• Proficiency in CRM, Microsoft Excel, and Microsoft Word<br>• Understanding of Business Process Functions<br>• Experience with Business Requirement Document creation and maintenance
<p>We’re looking for a seasoned Senior Business Systems Analyst who excels at bridging the gap between business needs and technology solutions. This role is ideal for someone who thrives in both Agile and Waterfall environments and can translate complex requirements into clear, actionable deliverables. You’ll serve as a strategic partner to business units, guiding them through the discovery and documentation process while ensuring solutions are aligned with organizational goals.</p><p>This is a high-impact role involving critical projects, complex problem-solving, and mentorship of other analysts.</p><p><br></p><p>What You’ll Do</p><ul><li>Build Strategic Relationships: Partner with business and IT teams to align technology initiatives with business objectives.</li><li>Drive Requirements Gathering: Lead efforts to capture and document business needs, ensuring clarity and completeness.</li><li>Facilitate Communication: Act as a liaison between stakeholders, promoting transparency and collaboration throughout the project lifecycle.</li><li>Deliver Clear Documentation: Produce concise, user-friendly requirements and process documentation to support design, development, and testing.</li><li>Lead Project Efforts: Provide guidance and leadership from initiation through delivery, ensuring solutions meet business expectations.</li><li>Support Testing & Validation: Collaborate with business partners to develop and execute UAT plans and validate requirements.</li><li>Champion Process Improvement: Analyze current workflows and identify opportunities for optimization using industry-standard tools and methodologies.</li><li>Ensure SDLC Compliance: Work within established software development lifecycle frameworks to support project execution.</li></ul><p>Key Deliverables</p><ul><li>User Stories & Flows</li><li>Acceptance Criteria</li><li>Process Diagrams & Workflows</li><li>Functional & Non-Functional Requirements</li><li>Business Rules & Data Definitions</li><li>Data Mapping & Transformation Documentation</li><li>UAT Plans & Execution Support</li><li>Requirements Traceability & Baselines</li><li>Business Cases, RFIs, RFPs, and Scope Documents</li></ul>
We are looking for an entry-level Business Analyst to join our team in Cookeville, Tennessee. As part of this long-term contract position, you will play a key role in analyzing business processes, collaborating with stakeholders, and contributing to strategic projects. This role requires a proactive individual with excellent organizational skills and the ability to adapt to dynamic environments.<br><br>Responsibilities:<br>• Conduct research to gather and analyze business requirements, ensuring alignment with organizational goals.<br>• Collaborate with stakeholders to facilitate in-person meetings and drive project progress.<br>• Prepare summary reports and presentations to communicate findings and recommendations effectively.<br>• Maintain and update websites, SharePoint, and other technology solutions to support business operations.<br>• Ensure compliance with local laws, policies, and standards in all business activities.<br>• Assist in the coordination of projects, timelines, and resources to meet objectives.<br>• Provide deskside support and guidance for cloud technologies and Microsoft Office Suite applications.<br>• Facilitate the use of ServiceNow and Planview applications for efficient project management.<br>• Collect and analyze data to improve processes and drive informed decision-making.<br>• Support team members in delivering high-quality solutions while adhering to deadlines.
We are looking for an experienced Business Analyst to join our team on a long-term contract basis in Des Moines, Iowa. This role offers the opportunity to collaborate within an agile environment, driving impactful projects while providing strategic guidance to business stakeholders. The position is ideal for someone who thrives in a dynamic setting and is eager to contribute to meaningful solutions within the government sector.<br><br>Responsibilities:<br>• Conduct research and surveys to gather data, analyze challenges, and recommend solutions based on specialized knowledge and expertise.<br>• Provide strategic advice to clients or department heads, offering alternative solutions or recommending specific approaches to address business needs.<br>• Collaborate within an agile framework to ensure value delivery and adapt swiftly to achieve optimal outcomes.<br>• Develop and execute comprehensive test cases, including functional, non-functional, and regression testing, while facilitating User Acceptance Testing with end users.<br>• Foster close collaboration with IT teams to ensure smooth project execution and successful completion.<br>• Coordinate all IT-related activities to ensure seamless end-to-end delivery and alignment with organizational goals.
<p>Job title: Senior Business Analyst,</p><p><br></p><p>Hybrid 3 days onsite in the Marietta area!</p><p><br></p><p>Robert Half is actively searching for a Senior Business Analyst to play a key role in enhancing customer satisfaction, driving adoption, and optimizing business processes for our clients.</p><p><br></p><p>As a Senior Business Analyst, you will be the bridge between our clients and internal teams, ensuring our Policy Administration System meets business needs and regulatory requirements. Reporting to the VP of Customer Success, you will work closely with clients, customer success managers, product teams, and delivery teams to drive implementations, improve user experience, and support business growth.</p><p>In this role, you will act as a trusted advisor to clients, providing best practices and recommendations to maximize the value of the company’s solutions.</p><p><br></p><p><br></p><p><br></p>
We are looking for a detail-oriented Business Analyst to join our team on a long-term contract basis in Rancho Cordova, California. This role involves analyzing, designing, implementing, and supporting business applications while collaborating with stakeholders to align technology solutions with organizational goals. The ideal candidate will bring a strong understanding of business functions and technical problem-solving skills to drive operational efficiency and innovation.<br><br>Responsibilities:<br>• Collaborate with stakeholders across business units to identify and align technology solutions with strategic objectives.<br>• Gather and document business requirements, translating them into technical specifications for developers.<br>• Conduct cost-benefit and ROI analyses to guide system implementation decisions.<br>• Apply knowledge of business processes to address challenges and identify improvement opportunities.<br>• Provide functional support for complex business processes and applications.<br>• Participate in multiple projects simultaneously, contributing as a dedicated team member.<br>• Act as a liaison between the business community and IT teams, ensuring technical solutions meet user needs.<br>• Analyze and resolve technical issues, ensuring smooth operation of business applications.<br>• Develop innovative solutions to optimize business processes and improve system functionality.<br>• Maintain clear communication with project teams and stakeholders to ensure alignment and progress.
<p>We are looking for a detail-oriented Accounts Payable Analyst to join our team in Ankeny, Iowa. In this role, you will handle essential financial processes, including verifying invoices, reconciling accounts, and ensuring accurate payment to vendors. This position is ideal for someone who is organized, trustworthy, and has a strong aptitude for working with numbers.</p><p><br></p><p>Responsibilities:</p><p>• Review and verify invoices and expense reports to ensure accuracy and compliance with company policies.</p><p>• Reconcile account balances and financial reports to maintain up-to-date and accurate records.</p><p>• Process vendor payments, including verifying federal ID numbers and resolving discrepancies.</p><p>• Identify opportunities for discounts, issue purchase order amendments, and manage stop-payment orders as necessary.</p><p>• Assist with maintaining accounting ledgers by reconciling monthly statements and transactions.</p><p>• Manage petty cash, including recording entries and verifying documentation.</p><p>• Prepare and report sales tax based on paid invoices.</p><p>• Support annual 1099 form preparation and ensure compliance with tax regulations.</p><p>• Perform credit card reconciliations and ensure accurate recording of transactions.</p><p>• Address other related duties as assigned to support the accounting department.</p><p><br></p><p>If you are looking for a family-friendly environment that provides a work/life balance and growth opportunities then you don't want to miss out on this opportunity! </p>
We are looking for a detail-oriented Analyst I, Business to join our team in Houston, Texas. This position requires a motivated self-starter who excels in analytical thinking, project management, and customer service. As part of this long-term contract, you will play a vital role in auditing supplier transactions, resolving issues, and ensuring compliance with established policies.<br><br>Responsibilities:<br>• Audit supplier transactions in Coupa to ensure compliance with organizational policies and procedures.<br>• Build trust with suppliers through clear communication and follow-up to ensure timely payment and updates to supplier data.<br>• Monitor daily workflows to ensure projects are completed on time and meet internal service-level agreements.<br>• Resolve internal and external issues by tracking resolutions and maintaining clear communication.<br>• Assist with special projects within your department or as part of cross-functional teams.<br>• Recommend process improvements and updates to enhance efficiency and compliance.<br>• Meet predefined daily and weekly performance metrics.<br>• Utilize tools such as Oracle, ServiceNow, and Microsoft Office Suite to support department operations.<br>• Provide training and guidance to team members in areas of expertise.<br>• Coordinate and prioritize multiple tasks to meet tight deadlines and conflicting demands.
<p>Robert Half is seeking an Application Systems Analyst - PL/SQL </p><p>Responsibilities include but are not limited to:</p><p>Formulates and defines system scope and objectives through research and fact-finding to develop or modify moderately complex information systems. Prepares detailed specifications from which programs will be written. Analyzes and revises existing system logic difficulties and documentation as necessary. Competent to work on most phases of applications systems analysis activities, but requires instruction and guidance in other phases.</p><p><br></p><p>Provides detailed support for definition/refinement of business requirements and for quality assurance/acceptance testing efforts Designs, develops, tests and debugs software components of moderate complexity Provides implementation, production and upgrade support for software components of moderate complexity May act as supporting liaison between the application team and the user community, responsible for facilitating communications, coordinating system enhancements, and providing production support. Works with user community to define business requirements in sufficient detail and define business use cases that systems configuration, development/enhancement, and/or Operations activities can be pursued. Develops internal IT, user and Operations documentation to allow for smooth operations and easy system maintenance. </p><p><br></p><p><br></p><p>•Design, develop and maintain PL/SQL stored procedures, functions and packages to process HIPAA 278 (Healthcare Services Review - Request for Review and Response) authorization data.</p><p>•Analyze and translate business requirements into functional and technical specifications with a strong focus on data transformation and integration logic.</p><p>•Create and optimize complex SQL queries for data extraction, validation and performance tuning, ensuring accuracy and efficiency in authorization workflows.</p><p>•Collaborate with Business Analysts, EDI specialists, and other technical teams to implement enhancements and resolve issues within existing systems and processes.</p><p>•Perform unit testing, participate in peer code reviews, and support QA and UAT efforts for application changes and new implementations.</p><p>•Provide production support for existing PL/SQL solutions, troubleshoot incidents, and ensure timely resolution of data processing errors or anomalies.</p><p>•Maintain technical documentation for all developed components, processes, and procedures.</p><p>•Stay informed on HIPAA standards, especially related to X12, and apply domain knowledge to improve solution design and integrity.</p><p>•Participate in Agile or Waterfall development lifecycles as applicable, managing tasks effectively within sprint or release timelines.</p><p>Other duties as needed</p>
<p>We are looking for an experienced IT Business Analyst to join our team in the Tampa, FL office location a, on a Contract-to-Permanent basis. In this role, you will collaborate with stakeholders to deliver effective business solutions, focusing on claims systems and processes. Your work will involve gathering requirements, analyzing systems, configuring changes, and ensuring seamless integration across departments.</p><p><br></p><p>Responsibilities:</p><p>• Gather and document detailed business requirements to support claims administration systems.</p><p>• Create and maintain comprehensive documentation on system functionality and processes.</p><p>• Collaborate with Quality Analysts to develop and execute test cases, ensuring system changes align with business needs.</p><p>• Conduct systems analysis and testing to identify and resolve application issues.</p><p>• Coordinate and communicate system changes, including demos, with internal departments and external stakeholders.</p><p>• Perform UI-based configuration changes to enhance system functionality and usability.</p><p>• Build strong relationships with Claims management and other key stakeholders to align project goals.</p><p>• Partner with development teams to ensure seamless integration and proper implementation of system updates.</p><p>• Provide detailed answers to technical and functional questions from team members during project execution.</p>
<p>We are looking for an experienced PageUp Business Analyst to join our team on a long-term contract basis in Hartford, CT. This role involves leading the implementation of PageUp for hiring and compensation processes within the central HR unit of an educational institution. The position offers the opportunity to collaborate with a dynamic team and ensure the system is optimized to meet business needs.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary Business Analyst for the PageUp implementation, focusing on hiring and compensation modules.</p><p>• Evaluate current HR processes and recommend strategies for replicating or optimizing them within the PageUp system.</p><p>• Partner with project managers and developers to align system capabilities with business requirements.</p><p>• Facilitate planning sessions for user acceptance testing and integration workflows, ensuring all business needs are addressed.</p><p>• Create detailed documentation of workflows, requirements, and system configurations.</p><p>• Provide strategic guidance based on prior experience with PageUp implementations.</p><p>• Collaborate with stakeholders to ensure seamless adoption and utilization of the system.</p><p>• Monitor and report on project progress, ensuring timely delivery of milestones.</p><p>• Offer training and support to internal teams to maximize PageUp’s functionality.</p>
We are offering an exciting opportunity in the industry for a Software Implementation Analyst located in INDIANAPOLIS, Indiana. In this role, you will be expected to configure and test solutions, manage solution delivery projects, and assist clients in deriving value from their purchased products.<br><br>Responsibilities:<br>• Configure and test solutions to ensure they meet client requirements<br>• Act as a project manager for solution delivery, overseeing the project from inception to completion<br>• Assist clients in deriving maximum value from their purchased products by offering training and guidance on new and existing features<br>• Identify opportunities for account growth and upsell services by showcasing the value we provide<br>• Engage in comprehensive account management activities, ensuring the ongoing satisfaction and success of clients<br>• Communicate solutions to clients clearly through various communication channels<br>• Collaborate with product and engineering teams to troubleshoot and resolve implementation issues<br>• Continuously expand product knowledge and stay updated on emerging technologies<br>• Develop project scopes by gathering technical requirements and understanding timelines and deliverables<br>• Serve as the main point of contact for clients during the implementation phase and drive the project to successful completion.
<p>We are looking for a highly motivated Analyst specializing in Contracts and Pricing to join our team based in Tinton Falls, New Jersey. In this long-term contract position, you will play a key role in developing and implementing strategic pricing models while conducting thorough analysis of market dynamics and competitive trends. This role requires independent judgment and expertise, as well as collaboration with cross-functional teams to ensure alignment of pricing strategies with business objectives.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement pricing strategies and models that align with market trends and business objectives.</p><p>• Conduct in-depth research and analysis of competitive pricing to identify opportunities for optimization.</p><p>• Monitor market dynamics to ensure pricing practices maintain customer satisfaction and uphold company reputation.</p><p>• Collaborate with Sales, Marketing, Business Development, and Finance teams to establish pricing programs that support revenue recognition and sales strategies.</p><p>• Evaluate and identify opportunities to monetize products, including upselling or repositioning within the marketplace.</p><p>• Assess the impact of pricing adjustments, promotional campaigns, and rebate programs on overall revenue.</p><p>• Manage pricing databases and facilitate the implementation of pricing proposals across organizational units.</p><p>• Apply expertise and attention to detail to solve complex problems independently and ensure compliance with established procedures.</p><p>• Provide insights and recommendations based on historical data and industry practices.</p><p>• Partner with stakeholders to enhance pricing strategies and drive sustainable growth.</p>
We are looking for a skilled Business Analyst to join our team in Ann Arbor, Michigan. In this role, you will leverage your analytical expertise to drive financial outcomes, develop reporting tools, and provide insightful data analysis that supports business objectives. This position requires a proactive individual who can adapt to evolving priorities while maintaining attention to detail.<br><br>Responsibilities:<br>• Conduct in-depth financial analysis to support decision-making and drive business results.<br>• Build and maintain comprehensive financial models and reports tailored to organizational needs.<br>• Design and implement automated tools for reporting and forecasting to enhance efficiency.<br>• Prepare weekly, monthly, and annual reports to ensure consistent tracking of financial performance.<br>• Handle ad-hoc reporting requests and other related assignments as needed.<br>• Identify and resolve data inconsistencies by performing data mining and scrubbing activities.<br>• Collaborate with stakeholders across departments to communicate findings and align strategies.<br>• Adapt quickly to changing priorities and contribute to multiple projects simultaneously.<br>• Ensure data integrity and accuracy in all financial reports and models.<br>• Take on additional tasks and responsibilities as assigned by management.
<p>We are looking for a skilled Investment Analyst to join our dynamic investment team in Fort Worth, Texas. This role involves analyzing and reporting investment performance across portfolios, ensuring accuracy and compliance with industry standards. The ideal candidate thrives in a collaborative environment, possesses exceptional analytical skills, and is proficient in Excel and portfolio management systems.</p><p><br></p><p>Responsibilities:</p><p>• Calculate and evaluate investment performance across multiple portfolios and asset classes.</p><p>• Ensure performance data complies with industry standards, including Global Investment Performance Standards (GIPS).</p><p>• Compile detailed performance reports for internal stakeholders and external clients on a monthly, quarterly, and annual basis.</p><p>• Manage and validate performance data using Excel and portfolio management systems, such as Indata.</p><p>• Collaborate with portfolio managers, compliance teams, and accounting personnel to support reporting and audit processes.</p><p>• Investigate and resolve discrepancies or anomalies in investment performance data.</p><p>• Drive process improvements by automating and streamlining performance reporting workflows.</p><p>• Provide support for ad hoc performance-related projects and special reporting requests.</p>
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
<p>We are looking for a detail-oriented Purchasing Analyst to join our team. In this long-term contract role, you will play a critical part in supporting procurement strategies through data-driven insights and advanced analytics. This position offers an exciting opportunity to contribute to optimizing purchasing processes.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive spend analysis to identify cost-saving opportunities and improve supplier performance.</p><p>• Perform market research on vendors to assess capabilities and negotiate competitive pricing.</p><p>• Compare and evaluate high-volume bid proposals across multiple sites, ensuring accuracy and compliance.</p><p>• Utilize advanced Excel techniques for financial analysis and procurement reporting.</p><p>• Develop and maintain dashboards using Power BI to provide actionable insights.</p><p>• Collaborate with cross-functional teams to align procurement strategies with organizational goals.</p><p>• Track and analyze supplier performance to ensure adherence to contract terms and service level agreements.</p><p><br></p>
<p>Provide IT technical support on a variety of issues for typical office work as well as manufacturing plants. The individual would have limited supervision in day-to-day efforts, responding as necessary to immediate support requests while also identifying and implementing longer term projects. This position may resolve routine issues but is expected to engage, advise and assist other IT teams/Plant management on solution recommendations and/or implementations. </p><p><br></p><p>· Utilizes the Service Management tool to enter, track and maintain requests through completion</p><p>· Respond to phone, email, and in person requests for assistance</p><p>· Identifies and addresses trends in support issues and corrects the root cause.</p><p>· Interact with customers (internal and external) with a friendly and professional attitude, and work with them to improve department success</p><p>· Involved with projects throughout planning, design/ development activities, and execution. May lead small to medium initiatives such as rolling out software, acquisition team activities, plant wiring and remodels, etc. </p><p>· Active participation in the configuration, deployment and ongoing maintenance of endpoint computing devices on an enterprise scale</p><p>· Support mobile programs ensuring configuration changes meets business demands (Apple/IOS device programs and Mobile Device Management)</p><p>· Identify, recommend and implement opportunities to leverage technology and enhance process efficiencies that will best support business goals.</p><p>· Adhere to all department and company processes and policies.</p>
<p>We are in search of a proficient Business Systems Analyst to join our team in the insurance industry. The position is based in Central, New Jersey. In this role, you will be expected to collaborate with various teams and stakeholders, analyze and document requirements, and provide ongoing support for implemented systems.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage with business stakeholders to collect, scrutinize, and document requirements.</p><p>• Convert business requirements into comprehensive functional and technical specifications.</p><p>• Collaborate intensely with development, QA, and IT teams to guarantee the successful execution of technology solutions.</p><p>• Conduct data analysis to spot trends and offer actionable insights.</p><p>• Lead workshops, meetings, and discussions to ensure project alignment.</p><p>• Create and uphold project documentation, including business requirements, process flows, and user stories.</p><p>• Support User Acceptance Testing and offer continuous support for systems in use.</p><p>• Use business analysis tools such as Atlassian Jira and Confluence effectively.</p><p>• Apply Agile and Scrum methodologies in project management.</p><p>• Conduct business process modeling and data analysis.</p><p>• Leverage proficiency in SQL and data analysis tools.</p><p>• Understand and apply insurance processes, terminology, and regulations.</p>
We are looking for a skilled Business Analyst to join our team in Jacksonville, Florida. In this role, you will collaborate with IT and business stakeholders to support distribution processes, analyze requirements, and contribute to the optimization of warehouse management systems. This position offers the opportunity to work on impactful projects while providing ongoing system support and training.<br><br>Responsibilities:<br>• Collaborate with distribution stakeholders to gather and analyze requirements to design effective warehouse management system solutions.<br>• Create detailed documentation and designs for warehouse management systems, focusing on usability and process efficiency.<br>• Conduct rigorous system testing to ensure accuracy, functionality, and optimal performance before deployment.<br>• Develop comprehensive training materials and deliver training sessions for business users on new system functionalities.<br>• Provide continuous support and maintenance for warehouse management systems, including troubleshooting and implementing updates.<br>• Participate in cross-functional initiatives and larger-scale projects, working closely with IT teams and business stakeholders.<br>• Offer production support to multiple distribution centers, including participating in the on-call support schedule.<br>• Assist in the reengineering or design of business processes to improve operational efficiency.
<p>We are looking for an experienced Compliance Analyst to join our team in Los Angeles, California. In this long-term contract role, you will play a critical part in ensuring adherence to financial regulations and internal compliance policies. This position offers an opportunity to work within the dynamic financial services industry, supporting the Compliance Department and collaborating with key stakeholders to uphold regulatory standards.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and oversee compliance processes to ensure alignment with regulatory requirements and internal policies.</p><p>• Assist the Compliance Manager in implementing and maintaining the Compliance Management Program.</p><p>• Conduct reviews and analyses of compliance-related activities to identify and address deficiencies.</p><p>• Stay informed about regulatory updates, industry practices, and standards, and update departmental policies accordingly.</p><p>• Facilitate risk management processes, including planning, oversight, escalation, and decision-making.</p><p>• Manage quality control reviews and monitoring processes to ensure adherence to compliance standards.</p><p>• Coordinate regulatory exams by preparing required reports and compiling necessary documentation.</p><p>• Maintain and update the Compliance Resource Library to ensure timely revisions and accessibility.</p><p>• Escalate risks, issues, or concerns to the Compliance Manager in line with established escalation procedures.</p><p>• Ensure compliance with federal and state laws, including the Gramm-Leach-Bliley Act, Truth in Lending Act, Truth in Savings Act, Equal Credit Opportunity Act, HMDA and CRA and other relevant regulations.</p>
<p>We are looking for an experienced IT Operations Analyst to join our team in Naperville, Illinois. This is a long-term contract position offering the opportunity to work in a dynamic, hybrid environment. The ideal candidate will play a key role in ensuring efficient IT operations, delivering exceptional technical support, and contributing to impactful infrastructure projects.</p><p><br></p><p>Responsibilities:</p><p>• Manage and prioritize ticket queues in Jira and Freshservice to ensure timely resolution of support requests.</p><p>• Oversee onboarding and offboarding processes, including Azure Entra ID account setup, Microsoft 365 licensing, and device logistics.</p><p>• Maintain and update standard operating procedures (SOPs) and knowledge base documentation to support team efficiency.</p><p>• Lead incident and change management activities, including facilitating Change Advisory Board reviews and tracking metrics such as change success rates.</p><p>• Execute infrastructure and operations projects, such as system rollouts and migrations, ensuring alignment with business objectives.</p><p>• Provide advanced technical support and escalation services for Microsoft 365, Azure Entra ID, Citrix, and endpoint devices.</p><p>• Administer and optimize Microsoft 365 tools, including Exchange, Teams, SharePoint, and OneDrive.</p><p>• Create dashboards and reports to monitor service metrics and support audit readiness.</p><p>• Drive service improvements through automation and ensure compliance with governance policies.</p><p>• Collaborate with project teams to deliver solutions aligned with organizational best practices and timelines.</p>
<p>We are seeking an experienced EDI Developer to support ongoing cleanup and automation efforts within the organization. This role will focus on improving efficiency by reducing manual processes, adjusting documentation for pricing and back-end issues, and supporting integration for customers and suppliers. The ideal candidate will have strong SQL skills, experience in EDI development, and a passion for streamlining workflows.</p><p><br></p><p>This is a contract position with a high likelihood of long-term extension.</p><p><br></p><p>Responsibilities</p><p><br></p><p>Manage and optimize incoming and outgoing EDI documents.</p><p><br></p><p>Adjust documentation for pricing and back-end issues.</p><p><br></p><p>Reduce manual events through automation.</p><p><br></p><p>Support setup and integration of customers and suppliers.</p><p><br></p><p>Collaborate with internal teams to identify and implement process improvements.</p><p><br></p><p>Requirements</p><p><br></p><p>5+ years of EDI development experience</p><p><br></p><p>Strong SQL skills</p><p><br></p><p>Experience with TrueCommerce software preferred (other EDI platforms also considered)</p><p><br></p><p>Willingness to train on in-house software</p><p><br></p><p>Huge Plus: Hands-on experience with Workato and other EDI tools</p><p><br></p><p>Responsibilities:</p><p>• Manage and streamline the flow of incoming and outgoing EDI documents to ensure accuracy and efficiency.</p><p>• Address documentation issues related to pricing and backend processes to maintain consistency.</p><p>• Identify opportunities for automation to minimize manual tasks and optimize workflows.</p><p>• Support the setup and integration of EDI systems for both customers and suppliers.</p><p>• Partner with internal teams to implement process improvements and drive operational enhancements.</p><p>• Troubleshoot and resolve technical issues related to EDI platforms and integrations.</p><p>• Contribute to the development of best practices for EDI processes and documentation.</p><p>• Train and support team members on in-house software and tools as needed.</p>
