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204 results for Presentation Specialist jobs
- Port Washington, NY
- onsite
- Temporary / Contract
- 27 - 30 USD / Hourly
- <p>Our client, a growing organization on the North Shore of Nassau County is seeking a <strong>Collections Specialist</strong> with 2–4 years of experience to join their team. This is an excellent opportunity for a detail-oriented and motivated professional looking to contribute to a fast-paced environment with long-term potential.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Manage business-to-business and/or consumer collections activities</li><li>Contact customers regarding past-due accounts via phone and email</li><li>Monitor aging reports and follow up on outstanding balances</li><li>Resolve billing and payment discrepancies in a professional and timely manner</li><li>Maintain accurate records of collection efforts and account status</li><li>Collaborate with internal departments to research and reconcile customer accounts</li><li>Support cash application and accounts receivable processes as needed</li><li>Provide excellent customer service while balancing collection goals</li></ul><p>Qualifications:</p><ul><li><strong>2–4 years of collections experience</strong></li><li>Strong understanding of accounts receivable and collections procedures</li><li>Excellent communication, negotiation, and follow-up skills</li><li>High attention to detail and strong organizational abilities</li><li>Proficiency in Microsoft Excel and accounting/ERP systems</li><li>Ability to work independently and manage multiple priorities</li><li>Professional, team-oriented attitude with a strong work ethic</li></ul><p><br></p>
- 2026-11-13T00:00:00Z
- Pittsburgh Area, PA
- onsite
- Permanent / Full Time
- 50000 - 58000 USD / Yearly
- <p>We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a client in the Pittsburgh Area, Pennsylvania. This position focuses on reducing overdue balances, reviewing customer credit exposure, and keeping account records accurate through consistent follow-up and documentation. The role partners with internal teams and customers to address payment concerns, resolve billing discrepancies, and promote timely cash flow.</p><p><br></p><p>Responsibilities:</p><p>• Review customer account activity, aging trends, and available credit to identify overdue balances and potential risk.</p><p>• Communicate with customers in a clear and courteous manner to secure payment, confirm commitments, and maintain productive business relationships.</p><p>• Investigate payment discrepancies such as deductions, short remittances, billing questions, and unapplied funds, and coordinate resolution with the appropriate teams.</p><p>• Record collection efforts, customer disputes, payment arrangements, and account updates with complete and accurate documentation.</p><p>• Reconcile receivable balances and maintain account records to ensure invoicing and payment information is current and correct.</p><p>• Assess customer credit details and provide informed recommendations on payment terms, credit exposure, and potential account restrictions.</p><p>• Partner with Sales, Customer Service, Billing, and Accounting to remove issues that could interfere with payment collection.</p><p>• Prepare aging summaries, collection status reports, and supporting account documentation for regular review.</p><p>• Elevate severely past-due or higher-risk accounts to management when additional action is needed.</p><p>• Support month-end and year-end accounts receivable tasks while following company policies and financial confidentiality standards.</p>
- 2026-11-13T00:00:00Z
- Charlotte, NC
- onsite
- Temporary / Contract
- 22.8 - 24 USD / Hourly
- <p>We are looking for a Collections Specialist to support commercial receivables efforts for an organization in Charlotte, North Carolina. This Long-term Contract position is ideal for someone who brings strong B2B collections experience and can communicate effectively with customers while protecting cash flow. The person in this role will help manage credit-related activities, follow up on outstanding balances, and contribute to an organized, detail-focused collections process.</p><p><br></p><p>Responsibilities:</p><p>• Manage business-to-business collection activities by contacting customers regarding past-due invoices and securing timely payment commitments.</p><p>• Review account status and aging reports to prioritize collection efforts and reduce outstanding receivables.</p><p>• Process and assess credit applications to support sound customer account decisions.</p><p>• Partner with internal teams to resolve billing questions, payment discrepancies, and account issues that may delay collections.</p><p>• Maintain accurate records of customer communication, payment arrangements, and account updates in the appropriate systems.</p><p>• Support commercial credit evaluations and assist with decisions related to account approval and risk review</p>
- 2026-11-10T00:00:00Z
- Tonawanda, NY
- remote
- Temporary to Hire
- 22.8 - 26.4 USD / Hourly
- We are looking for a Collections Specialist to join a Financial Services organization in Tonawanda, New York in a Contract to Permanent capacity. This position focuses on commercial account recovery and client communication, supporting a high-volume portfolio in a fast-paced environment. The ideal candidate brings strong B2B collections experience, sound judgment, and a detail-oriented approach to relationship management with both clients and internal teams.<br><br>Responsibilities:<br>• Oversee a portfolio of commercial accounts, managing collection activity across a high-volume desk while keeping records current and organized.<br>• Communicate directly with clients through written updates and conversations to provide clear status reports on assigned accounts.<br>• Drive recovery efforts on placed accounts by following up consistently, negotiating appropriately, and escalating matters when needed.<br>• Conduct skip tracing and related research to locate businesses or responsible parties and support next-step collection activity.<br>• Coordinate referrals to legal counsel for accounts that require formal action, ensuring documentation is complete and timely.<br>• Contribute to department meetings and team initiatives, including sharing updates, presenting information, and supporting office projects as needed.<br>• Participate in training, seminars, and career development activities to strengthen collections knowledge and performance.<br>• Build strong working relationships across the department while supporting process improvements that enhance results for clients and the business.<br>• Foster long-term client partnerships through responsive service, attention to detail, and ongoing account oversight.
- 2026-11-06T00:00:00Z
- West Palm Beach, FL
- onsite
- Temporary / Contract
- 24 - 25 USD / Hourly
- <p>support account resolution efforts through soft collections, dispute analysis, and customer outreach.</p><p>Responsibilities include making 30-35 outbound calls per day, contacting clients regarding outstanding balances, researching billing discrepancies, resolving disputes, and ensuring accounts have been billed accurately. This role requires strong communication skills, a sense of urgency, attention to detail, and the ability to analyze account information.</p><p>Previous collections experience is not required. Candidates with strong customer service, Excel, analytical, or accounting-related experience are encouraged to apply. Recent graduates are welcome. Training will be provided for the right individual who is hardworking, eager to learn, and looking to grow with a successful organization.</p><p><strong>Requirements:</strong></p><ul><li>Professional communication skills</li><li>Strong customer service and problem-solving abilities</li><li>Basic accounting knowledge preferred</li><li>Excel proficiency</li><li>Ability to make 30-35 outbound calls daily</li><li>Available to work onsite until approximately 5:30-6:00 PM daily</li></ul><p><br></p>
- 2026-11-04T00:00:00Z
- Oak Brook, IL
- onsite
- Permanent / Full Time
- 60000 - 65000 USD / Yearly
- <p><strong>Collections Specialist - B2B</strong></p><p><strong>Great culture and work / life balance</strong></p><p><strong>Company in growth mode </strong></p><p><strong>Base salary plus OT </strong></p><p><strong>This is a soft collections role seeking individuals who are aware of the importance of customers and value that relationship with the client </strong></p><p><br></p><p>We are looking for a Collections Specialist to join our team in Oak Brook, Illinois. This position focuses on managing commercial accounts receivable, partnering with internal teams and customers to resolve payment delays, and ensuring timely follow-up on outstanding balances. The ideal candidate brings strong customer service skills, sound judgment, and the ability to balance collection efforts with effective issue resolution in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Review aging reports each day, prioritize delinquent accounts, and take timely action to reduce outstanding receivables while maintaining accurate account notes.</p><p>• Build productive relationships with customers across an assigned accounts receivable portfolio to encourage prompt payment and support ongoing account health.</p><p>• Investigate overdue balances by reconciling account activity and coordinating with customers, sales partners, and internal stakeholders to resolve discrepancies.</p><p>• Address disputed charges, unapplied cash, and other account issues to clear open items and improve payment flow.</p><p>• Partner with internal departments and external contacts to remove obstacles affecting collections and keep workflows aligned with service expectations.</p><p>• Evaluate customer situations and provide recommendations regarding payment arrangements, credit holds, third-party collection placement, or bad debt treatment when appropriate.</p><p>• Review credit hold status and support order release decisions in accordance with company policies and established guidelines.</p><p>• Organize account data, communicate findings clearly, and contribute to special projects or additional collections-related assignments as needed.</p><p><br></p><p>Benefits include insurance, 401K, vacation, holiday pay and more</p>
- 2026-11-09T00:00:00Z
- Arden Hills, MN
- onsite
- Temporary / Contract
- 20.5865 - 23.837 USD / Hourly
- <p>We are looking for a detail-oriented Collections Specialist to support accounts receivable efforts for a long-term contract opportunity in Minnesota. This position focuses on managing past-due balances, strengthening customer communication, and helping maintain healthy cash flow across business accounts. The ideal candidate brings a strong understanding of collections practices, billing research, and account resolution, along with the ability to work accurately and effectively in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of receivable accounts by contacting customers regarding outstanding balances and encouraging prompt payment through clear communication.</p><p>• Review aging reports regularly to prioritize overdue accounts, track collection progress, and take timely follow-up actions.</p><p>• Investigate billing concerns, payment disputes, and account inconsistencies to support accurate resolution of open items.</p><p>• Build productive relationships with customers while negotiating payment arrangements and addressing questions related to account status.</p><p>• Coordinate with external collection partners on severely past-due accounts and monitor progress toward resolution.</p><p>• Document all collection activity, customer interactions, promised payments, and account updates with a high level of accuracy.</p><p>• Escalate critical or high-risk delinquent accounts to leadership when additional review or action is needed.</p><p>• Assist with account reconciliation, payment application research, and other accounts receivable support tasks as assigned.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
- 2026-11-10T00:00:00Z
- Santa Fe Springs, CA
- onsite
- Temporary to Hire
- 27 - 28 USD / Hourly
- We are looking for a Collections Specialist to join a wholesale distribution organization in Santa Fe Springs, California. This Contract to permanent opportunity is ideal for someone with strong commercial collections experience who can manage receivables effectively while maintaining strong customer relationships. The person in this role will help improve cash flow, address account concerns, and support accurate reporting through consistent follow-up and detailed account review.<br><br>Responsibilities:<br>• Review a portfolio of assigned accounts each day to track payment activity and prioritize follow-up efforts.<br>• Analyze overdue balances and research account history to determine the cause of outstanding invoices or unpaid charges.<br>• Communicate with customers to secure prompt payment while maintaining a courteous and service-oriented approach.<br>• Investigate and resolve invoicing discrepancies, billing questions, and account-related concerns that may delay collection.<br>• Partner with customers and internal teams to address credit-related issues and support timely resolution of open balances.<br>• Maintain accurate account notes, payment updates, and status changes within internal records and databases.<br>• Compile collection activity summaries and prepare reports that highlight aging trends, recovery progress, and account risks.<br>• Support cash collection goals by following established procedures and escalating challenging accounts when appropriate.
- 2026-11-11T00:00:00Z
- Taylorsville, UT
- onsite
- Temporary to Hire
- 19 - 22 USD / Hourly
- We are looking for a Collections Specialist to support account resolution efforts for a growing organization in Utah. This contract-to-permanent opportunity is ideal for someone who can balance professionalism, persistence, and strong customer communication while managing both commercial and consumer collections. The person in this role will help reduce outstanding balances, maintain accurate records, and work closely with internal partners to support timely payment activity.<br><br>Responsibilities:<br>• Contact commercial and consumer customers regarding overdue balances and guide them through payment resolution options<br>• Review aging reports, account histories, and billing details to prioritize collection activities and follow-up efforts<br>• Maintain accurate documentation of conversations, commitments, disputes, and account status updates within internal records<br>• Investigate payment delays by coordinating with billing, customer service, and other internal teams to resolve account issues<br>• Monitor promised payments and take appropriate follow-up action when commitments are not met<br>• Support credit and collections objectives by applying established collection procedures and escalation practices<br>• Assist with billing-related collection matters, including clarifying invoices and addressing customer questions tied to outstanding amounts
- 2026-11-12T00:00:00Z
- San Diego, CA
- remote
- Temporary / Contract
- 28.5 - 32 USD / Hourly
- We are looking for a detail-oriented Collections Specialist to support receivables management for a designated account portfolio in California. This Long-term Contract position is ideal for someone who can communicate effectively with customers, stay organized in a fast-moving environment, and adjust quickly when urgent priorities arise. The role focuses on reducing outstanding balances, maintaining accurate records, and partnering with internal teams to address overdue accounts effectively.<br><br>Responsibilities:<br>• Manage an assigned accounts receivable portfolio and drive timely payment collection through consistent outreach and follow-up.<br>• Handle both incoming customer inquiries and outbound collection calls to resolve past-due balances in a clear and organized manner.<br>• Record all collection efforts, customer interactions, and account updates with clear and accurate documentation.<br>• Review account details and examine customer agreements when additional research is needed to support collection activity.<br>• Carry out established procedures related to account support holds and service cancellations for overdue accounts.<br>• Prioritize daily workload effectively while responding to shifting business needs and time-sensitive assignments.<br>• Contribute to additional projects and operational tasks as requested by the team.
- 2026-10-30T00:00:00Z
- Redwood City, CA
- onsite
- Temporary / Contract
- 33 - 37 USD / Hourly
- <p>Robert Half is seeking motivated Collections Specialists for contract and contract-to-hire opportunities with growing organizations throughout the Bay Area. These roles are ideal for professionals who excel at building relationships, resolving payment issues, and improving cash flow while maintaining a positive customer experience.</p><p><br></p><p>The ideal candidate has 2+ years of business-to-business (B2B) collections experience, strong communication skills, and a track record of successfully reducing aging receivables.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage an assigned portfolio of accounts and proactively follow up on outstanding invoices.</li><li>Contact customers via phone and email regarding past-due balances.</li><li>Research and resolve billing disputes, deductions, and payment discrepancies.</li><li>Negotiate payment arrangements and secure commitments to pay.</li><li>Monitor aging reports and prioritize collection activities.</li><li>Collaborate with billing, accounts receivable, sales, and customer service teams to resolve account issues.</li><li>Document collection efforts and maintain accurate customer records.</li><li>Apply cash receipts and reconcile customer accounts as needed.</li><li>Prepare aging reports and provide updates to management.</li><li>Support month-end close and accounts receivable activities.</li></ul><p><br></p>
- 2026-11-14T00:00:00Z
- Oakland, CA
- onsite
- Temporary / Contract
- 30 - 40 USD / Hourly
- <p><strong>Job Description</strong></p><p>This role will support accounts receivable and collections activities, and is responsible for helping manage outstanding balances, maintaining credit records, researching billing issues, and communicating with clients regarding account status. The ideal candidate will bring strong customer service, communication, negotiation, and analytical skills to a fast-paced accounting environment. Based on general knowledge.</p><p><strong>Key Responsibilities</strong></p><ul><li>Create and maintain credit history files</li><li>Analyze and assess the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Support collection efforts and outbound calls for the accounts receivable portfolio</li><li>Document daily collections activity and account updates</li><li>Research account disputes and billing discrepancies</li><li>Perform account and payment reconciliations</li><li>Respond to credit inquiries from internal and external clients</li><li>Identify delinquent accounts requiring outside collection efforts</li><li>Recognize potential bad debt and financial exposure</li><li>Maintain accurate account records and assist with reporting as needed</li></ul>
- 2026-11-12T00:00:00Z
- Fort Mill, SC
- onsite
- Temporary / Contract
- 24.7 - 28.6 USD / Hourly
- We are looking for a Collections Specialist to support accounts receivable performance for an advertising organization in Fort Mill, South Carolina. This Long-term Contract position focuses on managing overdue balances, strengthening payment follow-up, and improving overall cash collection results. The ideal candidate will combine strong customer communication with analytical problem-solving to resolve outstanding account issues and help maintain a healthy receivables portfolio.<br><br>Responsibilities:<br>• Manage a designated portfolio of receivable accounts and work toward established monthly cash collection targets.<br>• Contact customers with overdue balances, obtain firm payment commitments with specific dates and amounts, and document follow-up activity accurately in Oracle.<br>• Review aging reports and weekly account priorities to organize daily outreach and focus efforts on higher-risk balances.<br>• Investigate client questions related to delinquent invoices by researching account history and providing statements, billing details, and supporting documentation.<br>• Identify reasons for delayed payment, update account status with the appropriate cause, and maintain accurate records as issues progress.<br>• Partner with billing, sales, service operations, cash applications, and credit leadership to resolve disputes, deductions, and account discrepancies through completion.<br>• Reconcile remittances, short payments, and account activity by analyzing spreadsheets and transaction data to uncover unapplied or misapplied cash.<br>• Use customer billing and accounts payable portals to submit invoices, confirm receipt, obtain purchase order details, and verify anticipated payment timing.<br>• Monitor payment trends, recommend corrective actions for recurring issues, and escalate accounts for credit holds, suspension, write-off, or outside placement when appropriate.
- 2026-11-13T00:00:00Z
- Bloomington, MN
- onsite
- Temporary / Contract
- 18 - 22 USD / Hourly
- <p>We are seeking <strong>Collections Specialists to join our healthcare teams in Burnsville, St Paul, and Minnetonka</strong>. This role is responsible for following up on denied claims, managing past-due customer accounts, contacting customers regarding outstanding balances, resolving billing discrepancies, and negotiating payment arrangements to ensure timely collection of receivables. The Collections Specialist will work closely with Accounts Receivable, Billing, and Customer Service teams to maintain positive customer relationships while reducing delinquent balances.</p><p><strong>Responsibilities:</strong></p><ul><li>Contact customers by phone and email regarding underpaid bills and denied acute-care hospital claims</li><li>Review aging reports and prioritize collection efforts</li><li>Investigate and resolve billing disputes and payment issues</li><li>Negotiate payment plans and follow up on customer commitments</li><li>Maintain detailed records of collection activities and account status</li><li>Collaborate with internal teams to resolve account discrepancies</li><li>Support month-end reporting and accounts receivable processes</li></ul>
- 2026-11-12T00:00:00Z
- Lehi, UT
- onsite
- Temporary / Contract
- 25 - 26 USD / Hourly
- <p>Our client is seeking a motivated <strong>Collections Specialist</strong> to join their team in Lehi, Utah. This contract-to-hire opportunity is ideal for someone who enjoys building relationships, resolving payment issues, and helping customers find solutions while maintaining a positive customer experience.</p><p><br></p><p>The <strong>Collections Specialist</strong> will be over but not limited to:</p><ul><li>Contact customers regarding past-due balances through phone, email, and written communication.</li><li>Review aging reports and prioritize collection activities.</li><li>Negotiate payment arrangements and settlement options when appropriate.</li><li>Research and resolve billing disputes, unapplied payments, and account discrepancies.</li><li>Maintain detailed account notes and collection documentation.</li><li>Monitor customer payment trends and escalate high-risk accounts as needed.</li></ul>
- 2026-11-13T00:00:00Z
- San Diego, CA
- onsite
- Temporary / Contract
- 32 - 36 USD / Hourly
- <p>Our client, a growing company in the technology industry, is seeking an Collections Specialist to join their team in an on-site capacity. This role is ideal for a detail-oriented finance professional who excels at managing accounts receivable, following up on outstanding balances, and maintaining strong client relationships. The Collections Specialist will play an important role in supporting cash flow, reducing aged receivables, and ensuring timely resolution of account issues.</p><p><br></p><p>Key Responsibilities</p><ul><li>Monitor accounts receivable aging reports and identify past-due accounts.</li><li>Contact customers by phone and email to collect outstanding balances in a professional manner.</li><li>Investigate and resolve billing discrepancies, payment issues, and account disputes.</li><li>Maintain accurate records of collection activities and customer communications.</li><li>Collaborate with internal teams, including accounting, billing, and customer service, to resolve issues affecting payment.</li><li>Reconcile customer accounts and ensure payments are properly applied.</li><li>Prepare reports on collection status, aging trends, and account activity.</li><li>Support month-end close activities related to accounts receivable and collections.</li><li>Follow company policies and procedures while maintaining positive customer relationships.</li></ul><p><br></p>
- 2026-10-30T00:00:00Z
- Jericho, NY
- onsite
- Temporary / Contract
- 30 - 35 USD / Hourly
- <p>Our client in Jericho, NY is seeking a detail-oriented <strong>Collections/Accounts Receivable Specialist</strong> on a <strong>temp-to-hire</strong> basis. This role will be responsible for managing customer accounts, following up on outstanding balances, applying payments, reconciling discrepancies, and supporting the overall accounts receivable process. The ideal candidate will have strong communication skills, a professional demeanor, and prior experience in collections and AR.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor accounts receivable aging reports and follow up on past-due accounts</li><li>Contact customers by phone and email to collect outstanding balances</li><li>Research and resolve billing discrepancies, payment issues, and account questions</li><li>Post customer payments and maintain accurate account records</li><li>Reconcile AR accounts and prepare account status updates</li><li>Collaborate with internal departments to resolve invoicing or payment concerns</li><li>Maintain detailed collection notes and documentation</li><li>Assist with credit evaluations and account reviews as needed</li><li>Support month-end close activities related to receivables</li></ul><p><br></p>
- 2026-10-30T00:00:00Z
- Pawtucket, RI
- onsite
- Temporary / Contract
- 20.9 - 24.2 USD / Hourly
- We are looking for a Collections Specialist to join our team in Rhode Island on a contract basis. This role focuses on connecting with customers regarding past-due commercial accounts, identifying the reasons for delayed payment, and helping move balances toward resolution through a thoughtful and service-oriented approach. The ideal candidate can balance persistence with empathy, investigate account issues carefully, and support timely payment outcomes while maintaining positive business relationships.<br><br>Responsibilities:<br>• Contact customers with overdue commercial balances through phone and email outreach to encourage prompt payment.<br>• Review account histories and billing details to determine the cause of unpaid invoices and clarify outstanding issues.<br>• Work with customers to resolve disputes, payment concerns, and account discrepancies that may be delaying collection.<br>• Maintain accurate records of collection activity, customer conversations, commitments, and follow-up actions.<br>• Partner with internal teams to research billing questions and support effective resolution of open account items.<br>• Use Sage 300 and related systems to track account status, document updates, and monitor collection progress.<br>• Prioritize high-value or aging accounts to maximize cash recovery within established timelines.<br>• Provide courteous, solution-focused service that supports payment resolution without using an aggressive collection style.
- 2026-11-13T00:00:00Z
- Fishers, IN
- onsite
- Temporary / Contract
- 22 - 25 USD / Hourly
- <p><strong>Collections Specialist (Contract-to-Hire)</strong></p><p><strong>Location:</strong> Fishers, IN</p><p><strong>Schedule:</strong> Full-Time, Onsite</p><p><strong>Employment Type:</strong> Contract-to-Hire</p><p><br></p><p><strong>Position Overview</strong></p><p><br></p><p>Our client is seeking a Collections Specialist to join their growing accounting team. This role is responsible for managing customer accounts, collecting outstanding balances, resolving billing issues, and supporting the accounts receivable process. The ideal candidate is detail-oriented, professional, and comfortable communicating with customers to ensure timely payment while maintaining positive business relationships.</p><p><br></p><p>This is an excellent opportunity for someone with collections, accounts receivable, or billing experience who is looking for a long-term opportunity with a stable and growing organization.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p><strong>Accounts Receivable & Collections</strong></p><p><br></p><ul><li>Contact customers by phone and email regarding past-due invoices and outstanding balances.</li><li>Monitor aging reports and prioritize collection activities based on account status and payment history.</li><li>Document collection efforts, payment commitments, disputes, and account notes within the ERP system.</li><li>Investigate and resolve short payments, unapplied cash, deductions, and billing discrepancies.</li><li>Follow up on payment commitments and escalate high-risk or significantly past-due accounts as needed.</li><li>Support departmental goals related to reducing aged receivables and improving cash flow.</li></ul><p><strong>Billing & Invoicing Support</strong></p><p><br></p><ul><li>Prepare and process customer invoices accurately and in a timely manner.</li><li>Verify billing documentation, purchase orders, service reports, contracts, and customer requirements prior to invoicing.</li><li>Submit invoices through customer billing portals, EDI systems, and other required platforms.</li><li>Process credit memos, billing adjustments, and miscellaneous invoices as needed.</li><li>Partner with internal Sales, Service, and Customer Service teams to resolve billing questions and documentation issues.</li></ul><p><strong>Cash Application & Account Reconciliation</strong></p><p><br></p><ul><li>Assist with applying customer payments and researching unapplied cash.</li><li>Reconcile customer accounts and resolve account discrepancies.</li><li>Support month-end reporting and accounts receivable reconciliations.</li><li>Maintain accurate customer account records and payment history.</li></ul><p><br></p>
- 2026-11-12T00:00:00Z
- Middletown, NY
- onsite
- Temporary / Contract
- 25 - 33 USD / Hourly
- We are looking for a Collections Specialist to join a fully onsite team in Middletown, New York. This Long-term Contract opportunity is ideal for someone who is detail oriented and has hands-on collections experience, with the ability to manage delinquent accounts with accuracy, sound judgment, and strong member communication. The person in this role will support day-to-day recovery efforts, resolve account issues, and help maintain compliance with internal policies and applicable regulations.<br><br>Responsibilities:<br>• Contact members by phone and respond to incoming inquiries to address past-due accounts and move resolutions forward.<br>• Guide account holders through available repayment options, including hardship assistance, negotiated settlements, and short-term payment arrangements.<br>• Handle collection-related service requests such as deferments, payment applications, account updates, and follow-up actions tied to delinquent balances.<br>• Document all activity thoroughly in the collections platform to ensure account records remain complete, current, and audit-ready.<br>• Research account details by obtaining supporting materials such as payment histories, statements, credit reports, and related documentation.<br>• Partner with leadership on accounts that require next-step actions beyond standard collection efforts, including legal review, repossession, or outside agency involvement.<br>• Recommend accounts for charge-off when recovery is no longer expected and process incoming collection funds from third parties such as attorneys, vendors, or auction proceeds.<br>• Support administrative operations by preparing departmental mail, maintaining correspondence with external vendors, and assisting with bankruptcy-related notifications and account maintenance.<br>• Monitor online banking and collection transactions, contribute to general ledger reconciliation activities, and identify opportunities to improve workflow accuracy and efficiency.<br>• Carry out all collection activities in alignment with federal and state requirements, organizational procedures, and assigned departmental priorities.
- 2026-11-12T00:00:00Z
- Tampa, FL
- onsite
- Permanent / Full Time
- 45000 - 52000 USD / Yearly
- <p><strong>Job Overview: Collections Specialist </strong></p><ul><li>3–5 years of hands-on B2B collections experience (required).</li><li>Strong critical thinking and problem-solving skills; must be resourceful and able to independently track down contacts and resolve account issues.</li><li>Comfortable making 25–50 calls per day.</li><li>Intermediate Excel skills required, including filtering, sorting, formulas, and updating account notes.</li><li>Strong communication skills, positive attitude, and ability to follow directions.</li><li>Comfortable navigating Microsoft Teams, Excel, and PDF documents.</li><li>Stable employment history is preferred; pay close attention to resume gaps and frequent job changes.</li><li>Call center-only collections experience will not be considered.</li></ul><p>Schedule: 9am-5:30pm (After 3 months you can swap to a hybrid schedule: 3 Days in, 2 Days out)</p><p><br></p><p>Please reach out to Sean Miller if interested. </p><p><br></p>
- 2026-11-12T00:00:00Z
- Northborough, MA
- onsite
- Permanent / Full Time
- 54080 - 58240 USD / Yearly
- <p>We are looking for a Collections Specialist to support accounts receivable efforts in the Northborough Massachusetts area. This role focuses on recovering outstanding balances, addressing customer payment concerns, and keeping account records accurate and up to date. The ideal candidate brings a clear communication style, a detail-oriented approach, and the ability to work effectively within a structured, team-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee outreach on delinquent customer accounts and guide unpaid invoices toward timely resolution while preserving strong business relationships.</p><p>• Analyze accounts receivable aging data to identify priorities, track overdue balances, and share status updates on collection activity.</p><p>• Partner with sales, contracts, and other internal departments to investigate billing questions and remove obstacles delaying payment.</p><p>• Respond quickly to customer questions regarding account balances, invoice details, and payment expectations, including discussing suitable repayment arrangements when needed.</p><p>• Maintain consistent follow-up on open receivables and record all collection actions accurately within customer account documentation.</p><p>• Provide administrative support related to account maintenance, including processing refund-related requests and updating customer information.</p><p>• Apply established collection practices and procedures while identifying practical ways to strengthen workflow efficiency over time.</p><p>• Deliver a high standard of customer service by balancing collection goals with a detail-oriented and solution-focused approach.</p><p>• Contribute to the broader accounting team in a collaborative hybrid setting that supports ongoing learning and growth.</p>
- 2026-11-05T00:00:00Z
- Houston, TX
- onsite
- Temporary to Hire
- 26.6 - 30.8 USD / Hourly
- We are looking for a detail-oriented Collections Specialist to support receivables activities for a growing team in Houston, Texas. This Long-term Contract position is ideal for someone who can manage a large volume of accounts while maintaining accuracy and strong customer communication. The role follows a hybrid schedule with time split between the office and remote work, and it offers the opportunity to contribute to timely cash flow and account resolution.<br><br>Responsibilities:<br>• Manage outreach and follow-up activities for a high volume of customer accounts to secure timely payment and reduce outstanding balances.<br>• Review account status, billing details, and payment history to identify discrepancies and determine the best collection approach.<br>• Communicate with customers by phone and in writing to resolve past-due balances while maintaining a detail-oriented and service-focused approach.<br>• Use Excel tools such as formulas, pivot tables, and lookup functions to track collection activity, analyze aging trends, and prepare status reports.<br>• Partner with internal teams including billing, customer service, and accounts receivable to investigate issues and support account resolution.<br>• Document collection efforts, customer responses, and payment commitments accurately within accounting and CRM systems.<br>• Apply sound judgment and negotiation skills to address disputes, establish payment arrangements, and escalate complex cases when needed.<br>• Support ongoing process updates and system-related changes as needed while maintaining continuity in daily collections operations.
- 2026-11-13T00:00:00Z
- Brookfield, WI
- onsite
- Permanent / Full Time
- 55000 - 60000 USD / Yearly
- <p>We are looking for a detail-oriented Collections Specialist to support accounts receivable operations for an organization in Brookfield, WI. This role centers on maintaining strong customer relationships while helping reduce outstanding balances through timely follow-up and clear communication. The ideal candidate is organized, responsive, and comfortable assisting with related payment processing tasks when needed.</p><p><br></p><p>Responsibilities:</p><p>• Monitor overdue customer balances and contact clients by phone or email to secure payment and resolve outstanding invoices.</p><p>• Provide courteous and effective customer support by responding to account-related questions and helping customers understand billing details.</p><p>• Maintain accurate records of collection activity, payment commitments, and account status updates within internal systems.</p><p>• Work closely with the accounting team to support accounts receivable efforts and help keep aging reports current.</p><p>• Assist with cash application activities as needed by posting payments and helping reconcile customer accounts.</p><p>• Handle inbound calls related to billing, payment status, and past-due balances in a courteous and service-focused manner.</p>
- 2026-10-21T00:00:00Z
- Lexington, KY
- onsite
- Temporary / Contract
- 19 - 20 USD / Hourly
- <p>We are seeking a Collections Specialist to join a growing team in the Lexington area. This role is responsible for managing outstanding customer balances, communicating with clients regarding payment status, resolving account discrepancies, and helping maintain healthy cash flow. The ideal candidate is professional, customer-focused, and comfortable handling sensitive financial conversations.</p><p><br></p><p><strong>Essential Functions and Responsibilities</strong></p><p>• Contact customers regarding outstanding invoices and past-due accounts</p><p>• Monitor aging reports and prioritize collection efforts</p><p>• Research and resolve billing discrepancies, short payments, and unapplied cash</p><p>• Negotiate payment arrangements when appropriate</p><p>• Maintain detailed records of collection activity and customer communications</p><p>• Work closely with customers to resolve account concerns and disputes</p><p>• Reconcile customer accounts and payment histories</p><p>• Process account adjustments, credits, and write-offs as needed</p><p>• Collaborate with accounting and customer service teams to resolve issues impacting payment</p><p>• Provide regular updates on collection efforts and account status</p>
- 2026-11-04T00:00:00Z