We are looking for a capable clinical operations supervisor to support evening and overnight teams in a fast-paced healthcare environment in Sacramento, California. This Contract position is ideal for someone who can guide staff effectively, maintain steady daily operations, and build strong working relationships across departments. The person in this role will help oversee frontline activity, address operational concerns, and promote a consistent, team-focused approach to patient support services.<br><br>Responsibilities:<br>• Provide day-to-day supervision for approximately 20 evening and night shift team members, offering direction, support, and performance oversight.<br>• Serve as the on-call point of contact for operational issues that arise outside standard daytime coverage.<br>• Review and act on daily operational reports to monitor staffing, workflow, and service needs.<br>• Conduct regular staff rounding to stay informed on shift activity, address concerns, and reinforce expectations.<br>• Lead daily team huddles to communicate priorities, share updates, and align staff on department goals.<br>• Coordinate with ancillary departments to support smooth operations and timely resolution of cross-functional needs.<br>• Handle employee matters such as schedule-related concerns, corrective action processes, and staff guidance in accordance with workplace policies.<br>• Support training and transition activities during the onboarding period to ensure readiness for the assigned shift schedule.
<p>We are looking for a dedicated Patient Services Registration Specialist to join the Emergency and Acute Psych Services department in Minneapolis, Minnesota. In this long-term contract role, you will assist with patient arrivals and registrations, ensuring accurate documentation and a smooth process for all involved. This position requires a second shift schedule of 3:30 PM - 12:00 AM, with a schedule that includes 32-40 hours per week, every other weekend, and some holiday coverage.</p><p><br></p><p>Responsibilities:</p><p>• Register patients promptly and accurately using the Epic operating system for Emergency and Acute Psych Services.</p><p>• Collect and verify patient information, including insurance details, demographic updates, and necessary documentation.</p><p>• Obtain required signatures and ensure all documents are scanned and filed appropriately.</p><p>• Facilitate the collection of co-pays and other payment responsibilities as part of the registration process.</p><p>• Provide exceptional customer service to patients and their families, maintaining a patient-centered approach.</p><p>• Address inquiries about auto, workers’ compensation, and other specific visit types with professionalism.</p><p>• Ensure compliance with ethical standards and departmental policies while handling sensitive information.</p><p>• Collaborate with team members to maintain an organized and efficient registration process.</p><p>• Assist with clerical duties, such as photocopying and scanning documents, to support operational needs.</p><p>• Adapt to a dynamic work environment, including evening and weekend shifts, as required.</p>
<p>A <strong>Healthcare Company in Long Beach</strong> is in the need of a <strong>Patient Financial Screener</strong>. The Patient Financial Screener is ideal for someone who can guide incoming clients through financial intake, review coverage details, and help determine payment responsibility with accuracy and care. The Patient Financial Screener requires strong follow-through, sound judgment with confidential information, and a service-focused approach when working with clients and internal teams.<strong> Bilingual Spanish is a MUST</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Conduct financial screenings for incoming clients to determine eligibility and financial liability.</p><p>• Verify Medi-Cal coverage and other insurance eligibility to ensure proper documentation and accurate billing.</p><p>• Maintain and update client financial records in electronic health record systems.</p><p>• Organize and track annual re-evaluations of client financial information.</p><p>• Follow up with clinical staff to ensure completion of required documentation for financial folders.</p><p>• Collect and manage client documents, such as Medi-Cal cards, social security cards, and identification cards.</p><p>• Create and oversee electronic insurance folders, including adjustments, claims, and explanation of benefits (EOBs).</p><p>• Audit financial folders upon client discharge to ensure compliance and accuracy.</p><p><br></p><p><strong>Benefits:</strong> Health, Dental, Vision, 401k, and Sick Time Off.</p>
<p> Patient Account Representative needed for a hospital in the San Fernando Valley. The Patient Account Representative is ideal for someone that had 2+ years of experience in medical billing and/or collections. The Patient Account Representative will be responsible for managing patient accounts, resolving billing issues, processing payments, and working with patients, insurers, and internal departments to ensure accurate and timely account resolution.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Review and manage patient accounts to ensure accurate billing and timely follow-up</li><li>Contact insurance companies, patients, and hospital departments regarding claim status, payment issues, and account discrepancies</li><li>Process payments, adjustments, refunds, and account updates in accordance with hospital policies</li><li>Investigate and resolve denied, underpaid, or unpaid claims</li><li>Assist patients with billing questions, payment arrangements, and financial responsibility explanations</li><li>Maintain accurate documentation of account activity in billing and hospital systems</li><li>Ensure compliance with HIPAA, hospital policies, and applicable billing regulations</li><li>Support month-end reporting and account reconciliation activities as needed</li></ul>
<p>A large healthcare organization located in the San Fernando Valley is seeking an experienced Patient Account Representative for an immediate opening. This opportunity is ideal for candidates with 2+ years of experience in medical billing, collections, or patient account management.</p><p>The Patient Account Representative will be responsible for managing patient accounts, resolving billing discrepancies, processing payments, and collaborating with patients, insurance providers, and internal departments to ensure accurate and timely account resolution.</p><p>Key Responsibilities:</p><p>• Review and manage patient accounts to ensure accurate billing and timely follow-up</p><p>• Communicate with insurance companies, patients, and hospital departments regarding claim status, payment issues, and account discrepancies</p><p>• Process payments, adjustments, refunds, and account updates in accordance with hospital policies and procedures</p><p>• Investigate and resolve denied, underpaid, and unpaid claims</p><p>• Assist patients with billing inquiries, payment arrangements, and explanations of financial responsibility</p><p>• Maintain accurate and detailed documentation of account activity within billing and hospital systems</p><p>• Ensure compliance with HIPAA regulations, hospital policies, and applicable billing guidelines</p><p>• Support month-end reporting and account reconciliation activities as needed</p>
We are looking for a Patient Service Representative to support a busy healthcare team in Massachusetts. This Long-term Contract position focuses on creating a positive experience for patients by coordinating appointments, handling registration activities, and responding to inquiries with care and attention. The ideal candidate is organized, service-driven, and comfortable managing a high volume of patient interactions in a fast-paced setting.<br><br>Responsibilities:<br>• Coordinate patient appointments efficiently, ensuring accurate scheduling and timely follow-up for changes or cancellations.<br>• Welcome and assist patients throughout the registration process while confirming demographic and insurance information.<br>• Respond to incoming calls with a courteous, solutions-focused approach and direct inquiries to the appropriate department when needed.<br>• Provide front-line support for patient service needs, helping resolve routine concerns and questions in a detail-oriented manner.<br>• Maintain accurate records in scheduling and registration systems to support smooth daily operations.<br>• Communicate clearly with clinical and administrative teams to help align patient appointments and service requests.<br>• Monitor appointment details closely to reduce errors and improve the overall patient access experience.
<p>We are looking for a Patient Service Representative to support a reimbursement-focused team for a medical device organization in Nottingham, Maryland. This position centers on guiding patients and referral sources through intake, documentation, and coverage verification while delivering a detail-oriented and compassionate experience. The ideal candidate brings prior healthcare-related customer service experience and is comfortable handling high-volume communication, detailed records, and timely follow-up.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate incoming patient referrals and intake requests, ensuring all required details are obtained and processed accurately.</p><p>• Enter and maintain patient demographics, referral information, and service-related documentation in the appropriate systems.</p><p>• Speak with patients, caregivers, and provider offices to gather missing information and clarify account details.</p><p>• Review insurance information to confirm eligibility, benefits, and coverage requirements before services move forward.</p><p>• Place outbound follow-up calls to patients and referral partners to update status, resolve outstanding items, and support next steps.</p><p>• Deliver attentive customer service by answering questions clearly, addressing concerns promptly, and creating a positive patient experience.</p><p>• Support patient registration and scheduling-related activities as needed to help maintain efficient service workflows.</p>
<p>We are looking for a <strong>Patient Access Rep</strong> to support front-end patient registration and admission activities in California. This <strong>Patient Access Rep </strong>Long-term Contract position is ideal for someone beginning a career in healthcare administration or bringing strong customer service experience from another industry. In this <strong>Patient Access Rep </strong>role, you will help patients navigate registration, insurance verification, payment collection, and required documentation while delivering detail-oriented service in a fast-paced setting.</p><p><br></p><p>Responsibilities:</p><p>• Complete patient intake, admission, and registration activities with attention to accuracy, timeliness, and privacy standards.</p><p>• Assures secure handling and accurate recording of payments collected at the point-of-service delivery.</p><p>• Builds a foundational understanding of the different health insurance coverage options and the related processes and procedures.</p><p>• Able to handle routine/simple patient escalations and perform service recovery.</p><p>• Escalates any advanced or complex registrations to a more experienced team member.</p><p>• Greets patients and begins the registration process. Maintains professional communication with various PAS staff medical center staff physicians guests and patients regarding the admitting/registration services rendered. </p><p>• Meets weekly individual productivity and key performance indicators and standards while following planned priorities as set by the department leadership team.</p>
<p>We are looking for a Patient Access Rep to support front-end registration and admission activities for a healthcare setting in Palo Alto, California. This Long-term Contract opportunity is well suited for someone who enjoys helping patients, managing administrative details accurately, and delivering strong service in a fast-paced environment. In this role, you will assist with intake documentation, payment collection, insurance verification support, and routine patient questions while maintaining compliance and productivity standards.</p><p><br></p><p>Responsibilities:</p><p>• Complete patient registration and admission tasks with accuracy, ensuring records and supporting documents are properly entered and maintained.</p><p>• Collect point-of-service payments securely and document transactions in accordance with billing and compliance expectations.</p><p>• Review available insurance information and other financial resources to help support appropriate coverage and payment processing.</p><p>• Respond to routine patient questions and concerns with professionalism, resolving straightforward issues and escalating complex matters when needed.</p><p>• Prepare and obtain required forms and documentation to support admission, billing, and regulatory requirements.</p><p>• Develop working knowledge of common insurance plans, coverage guidelines, and patient access procedures used in daily operations.</p><p>• Track individual productivity goals and key performance measures while following departmental priorities and service standards.</p><p>• Support patient access operations across assigned functional areas as business needs require during rotating shifts.</p><p><br></p><p><strong><u>This facility is open 24/7 so you will need to be flexible on scheduling</u></strong></p><p>Shifts may vary:</p><p>Morning shifts: 0700-0930</p><p>Afternoon shifts: 1200-1300</p><p>Evening shifts: 1700 - 1900</p><p>And weekend availability is preferred.</p>
We are looking for a Patient Access Rep to support front-end patient registration and admission activities for a healthcare setting in Livermore, California. This Long-term Contract opportunity is ideal for someone beginning a career in patient access or bringing strong customer service experience from another industry. In this role, you will help patients complete registration steps, verify coverage and financial information, and provide courteous assistance while maintaining accuracy, compliance, and productivity standards.<br><br>Responsibilities:<br>• Complete patient intake, admission, and registration tasks accurately while ensuring required information is properly documented.<br>• Verify insurance details and available financial resources to support billing and patient service processes.<br>• Collect point-of-service payments securely and maintain precise records for all transactions.<br>• Respond to routine patient questions and concerns with professionalism, addressing straightforward service issues when they arise.<br>• Prepare and obtain necessary forms and supporting documentation needed for billing, regulatory, and compliance purposes.<br>• Refer complicated registration matters or escalated issues to senior team members when additional expertise is required.<br>• Maintain expected productivity levels and performance metrics while following departmental priorities and daily workflows.<br>• Support a variety of patient access functions across the department based on operational needs and assigned coverage areas.
We are looking for a Patient Access Rep to support patient registration and front-end access activities for a Long-term Contract position in Palo Alto, California. This role is ideal for someone early in their career who enjoys helping patients, handling administrative tasks accurately, and providing dependable service in a healthcare setting. The position focuses on registration, payment collection, insurance-related support, and completion of required documentation while maintaining compliance and service standards.<br><br>Responsibilities:<br>• Complete patient intake, admission, and registration activities with a high level of accuracy and professionalism.<br>• Collect point-of-service payments, record transactions correctly, and safeguard funds in accordance with established procedures.<br>• Review insurance details and available financial resources to help support coverage verification and billing readiness.<br>• Respond to routine patient questions and concerns, providing courteous service and basic issue resolution when appropriate.<br>• Prepare and gather required forms and supporting documents to meet billing, regulatory, and compliance needs.<br>• Route complex registration issues or non-routine escalations to senior team members for further review and resolution.<br>• Maintain expected productivity levels and performance targets set by department leadership on a weekly basis.<br>• Support a variety of Patient Access operational tasks based on departmental priorities and daily workflow needs.
<p>We are looking for a Patient Access Specialist to support patient intake and account setup for hospital services in Lewiston, Maine. This Long-term Contract position focuses on delivering a welcoming registration experience while ensuring accurate documentation, insurance verification, and compliance with organizational and regulatory standards. The ideal candidate will combine strong customer service skills with administrative accuracy to help patients navigate registration, financial responsibilities, and required forms before and during their visits.</p><p><br></p><p>ONSITE IN ME </p><p><br></p><p>Responsibilities:</p><p>• Manage patient admissions, registration, and pre-registration activities to ensure accounts are created accurately before scheduled services.</p><p>• Gather and update demographic, insurance, and guarantor details through direct interaction with patients, including inbound and outbound phone communication.</p><p>• Review physician orders, assign appropriate medical record numbers, and confirm required information is complete to support timely service delivery.</p><p>• Verify coverage and benefits, document eligibility findings in the system, and select the correct insurance plan details to support clean claims and point-of-service collection efforts.</p><p>• Explain consent forms, treatment acknowledgments, and patient education materials in a clear and compassionate manner, obtaining signatures and required documentation from patients or legal representatives.</p><p>• Discuss patient financial obligations, collect point-of-service payments and outstanding balances when applicable, and outline available payment plan options.</p><p>• Perform medical necessity screening for applicable services, notify Medicare patients when coverage limitations may apply, and provide the appropriate notices and supporting documents.</p><p>• Use auditing and reporting tools to review account accuracy, correct discrepancies, and provide relevant quality data to Patient Access leadership.</p><p>• Deliver courteous, empathetic service in every interaction while following established hospital policies, procedures, and compliance requirements.</p>
<p>We are seeking a dependable and service-oriented <strong>Patient Access Specialist</strong> to join our healthcare team to work onsite. In this role, you will be responsible for creating a positive patient experience by handling registration, insurance verification, scheduling support, and front-end administrative duties. The ideal candidate is organized, compassionate, and able to work efficiently in a fast-paced healthcare environment.</p><p><br></p><p><strong>Hours: </strong>3pm - 11pm Every other weekend (16 hrs/week) | This position is fully in-person and onsite </p><p><br></p><p><strong>Responsibilities for the position: </strong></p><ul><li>Greet patients and visitors in a professional and courteous manner</li><li>Complete patient registration and verify demographic and insurance information</li><li>Obtain and enter accurate data into the electronic medical record system</li><li>Collect co-pays and other required patient payments</li><li>Answer incoming calls and assist with scheduling or general inquiries</li><li>Ensure all required forms and documentation are completed and signed</li><li>Maintain patient confidentiality and comply with HIPAA guidelines</li><li>Coordinate with clinical and administrative staff to support smooth patient flow</li><li>Resolve registration and insurance issues in a timely manner</li><li>Provide excellent customer service to patients, families, and internal teams</li></ul>
<p>The Patient Access Specialist serves as the first point of contact for patients, ensuring a seamless registration, scheduling, and check-in experience. This role is critical in supporting care delivery while maintaining accurate patient data and insurance verification.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet and register patients, verifying demographic and insurance information</li><li>Schedule appointments and coordinate referrals</li><li>Verify insurance eligibility, benefits, and authorizations</li><li>Maintain accurate patient records in EMR systems</li><li>Ensure compliance with HIPAA and healthcare regulations</li><li>Resolve patient inquiries regarding billing and services</li><li>Coordinate with clinical staff for patient flow and scheduling</li></ul><p><br></p>
We are looking for a Patient Access Specialist to support patient registration and front-end access services in Evansville, Indiana. This Long-term Contract position focuses on creating a smooth experience for patients by handling scheduling, insurance-related questions, intake documentation, and phone-based support with accuracy and care. The ideal candidate is organized, service-minded, and comfortable managing administrative tasks in a fast-paced healthcare setting while maintaining clear communication with patients and internal teams.<br><br>Responsibilities:<br>• Welcome patients and collect registration details accurately to support timely access to care and complete account setup.<br>• Coordinate appointment scheduling, rescheduling, and follow-up communication through inbound and outbound calls.<br>• Review insurance information, medical coverage details, deductibles, and copay obligations to help patients understand financial responsibilities.<br>• Maintain complete and accurate documentation in the computer system, ensuring records, forms, and labels are entered and processed correctly.<br>• Provide attentive front-desk and call center support by answering questions, directing concerns, and assisting patients with next steps.<br>• Perform clerical and receptionist duties such as typing, filing paper records, and handling general administrative requests.<br>• Support billing-related inquiries and complete ad hoc financial assistance tasks in accordance with established procedures.<br>• Follow departmental protocols and workflow standards to improve efficiency, accuracy, and overall patient access operations.
<p>We are seeking detail-oriented and compassionate <strong>Patient Access Specialists</strong> in Lewiston, ME 04240 to join our team in various departments including the Emergency Department (ED), Urgent Care, and Float Pool. In this role, you will be the first point of contact for patients and visitors, helping to ensure a smooth, positive experience from registration to discharge. Ideal candidates bring strong customer service skills, attention to detail, and the ability to thrive in fast-paced healthcare environments.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist patients, families, and visitors in a courteous and professional manner.</li><li>Accurately collect and verify patient demographics, insurance, and financial information.</li><li>Perform registration, check-in/out, appointment scheduling, and admissions duties.</li><li>Explain required forms, hospital policies, and insurance processes to patients.</li><li>Maintain data entry accuracy within electronic health record systems.</li><li>Collaborate with clinical and administrative teams to ensure seamless patient flow.</li><li>Uphold patient confidentiality and compliance with HIPAA standards.</li><li>Adapt to fast-paced, high-volume settings and varying patient needs.</li><li>Provide exceptional customer service in high-stress situations.</li></ul>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewes, Delaware. This role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. This client also offers roles in Rehoboth Beach & Middletown!</p><p><br></p><p>Responsibilities:</p><p>• Answer and manage a multi-line phone system, ensuring the smooth flow of communication</p><p>• Deliver exceptional customer service, addressing patient inquiries and concerns promptly and professionally</p><p>• Execute data entry tasks, keeping patient records up-to-date and accurate</p><p>• Correspond via email, providing clear and concise information to patients and team members</p><p>• Utilize strong interpersonal skills to build rapport with patients and enhance their experience</p><p>• Employ Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage and organize files</p><p>• Schedule appointments, ensuring a well-coordinated flow of patients</p><p>• Adapt to varied shifts, demonstrating flexibility and commitment</p><p>• Use your experience in customer-facing roles such as cashiers, bartenders, waiters, waitresses, etc., to enhance patient pacing and overall satisfaction.</p>
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>Our client is seeking a professional and compassionate <strong>Patient Access Specialist</strong> to support front-end patient services and help create a positive experience for every patient interaction. This role is responsible for patient registration, insurance verification, scheduling support, and maintaining accurate demographic and billing information in a fast-paced healthcare setting.</p><p>The ideal candidate is organized, detail-oriented, and committed to delivering excellent customer service while supporting efficient patient access operations.</p><p>Key Responsibilities</p><ul><li>Greet patients and visitors in a courteous, professional manner</li><li>Complete patient registration and intake accurately</li><li>Verify insurance eligibility, benefits, authorizations, and referrals</li><li>Collect co-pays, deductibles, and other patient payments</li><li>Update and maintain patient demographic, insurance, and billing information</li><li>Schedule, confirm, and reschedule appointments as needed</li><li>Answer patient questions related to registration, appointments, and general intake procedures</li><li>Ensure all documentation is complete and entered accurately into the appropriate systems</li><li>Coordinate with clinical and administrative teams to support smooth patient flow</li><li>Maintain confidentiality and comply with HIPAA and organizational policies</li></ul><p><br></p>
<p>We are looking for a Patient Access Specialist to support front-end patient services in Roanoke, Virginia. This is a contract to permanent opportunity, ideal for someone who enjoys helping patients, managing administrative details accurately, and contributing to an efficient healthcare environment. The person in this role will serve as a key point of contact for patients and visitors while helping maintain smooth daily operations. <strong>This position operates on a 8am-4:30pm shift, M-F. You must be available to fill these hours in order to be considered.</strong></p><p><br></p><p>Responsibilities:</p><p>• Greet patients and guests in a courteous manner and create a welcoming experience from arrival through check-in.</p><p>• Complete patient intake activities by entering demographic information, confirming coverage details, and maintaining accurate records.</p><p>• Coordinate appointment scheduling, send confirmations, and assist with rescheduling needs to keep calendars organized.</p><p>• Collect co-pays and other patient payments, process transactions correctly, and support daily cash balancing procedures.</p><p>• Partner with clinical staff and office personnel to improve patient flow and support timely service delivery.</p><p>• Respond to patient questions with professionalism, resolve routine concerns, and direct more complex matters to the appropriate team members.</p><p>• Handle sensitive information responsibly and follow all privacy and confidentiality standards in daily work.</p>
<p>We are looking for a Patient Access Specialist to support patient registration and front-end access services in Evansville, Indiana. This Long-term Contract position focuses on creating a welcoming experience for patients while ensuring accurate intake, scheduling, insurance verification, and billing-related documentation. The ideal candidate is organized, service-oriented, and comfortable handling calls, clerical tasks, and detailed data entry in a fast-paced healthcare setting.</p><p><br></p><p>The shift for this position is 6:30a-3p weekend rotation/and holidays</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and gather registration details with accuracy, professionalism, and sensitivity to privacy requirements.</p><p>• Coordinate appointment scheduling activities, manage inbound and outbound calls, and provide clear guidance on next steps for visits and services.</p><p>• Verify insurance information, confirm medical coverage, and explain patient financial responsibilities such as copays and deductibles.</p><p>• Maintain complete and well-organized documentation by updating records, entering data into computer systems, and processing required paperwork.</p><p>• Support front-desk and receptionist functions by answering questions, directing patients appropriately, and assisting with routine clerical duties.</p><p>• Address billing-related inquiries and help patients understand account information, payment expectations, and available support processes.</p><p>• Follow established procedures and protocols to promote consistent patient access operations and efficient service delivery.</p><p>• Assist with additional administrative or financial support tasks as needed to help the department meet daily operational goals.</p>
<p>We are seeking detail-oriented and compassionate <strong>Patient Access Specialists</strong> in Bangor, ME 04401 to join our team in various departments including the Emergency Department (ED), Urgent Care, and Float Pool. In this role, you will be the first point of contact for patients and visitors, helping to ensure a smooth, positive experience from registration to discharge. Ideal candidates bring strong customer service skills, attention to detail, and the ability to thrive in fast-paced healthcare environments.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist patients, families, and visitors in a courteous and professional manner.</li><li>Accurately collect and verify patient demographics, insurance, and financial information.</li><li>Perform registration, check-in/out, appointment scheduling, and admissions duties.</li><li>Explain required forms, hospital policies, and insurance processes to patients.</li><li>Maintain data entry accuracy within electronic health record systems.</li><li>Collaborate with clinical and administrative teams to ensure seamless patient flow.</li><li>Uphold patient confidentiality and compliance with HIPAA standards.</li><li>Adapt to fast-paced, high-volume settings and varying patient needs.</li><li>Provide exceptional customer service in high-stress situations.</li></ul><p><br></p>
We are looking for a Patient Access Specialist to support front-end patient registration and intake activities for a healthcare organization in Pittsburgh, Pennsylvania. This contract-to-permanent opportunity is ideal for someone who enjoys helping patients, managing accurate account setup, and ensuring insurance and documentation are handled correctly before and during service. The role combines customer-facing support with detailed administrative work to promote compliance, financial accuracy, and a positive patient experience.<br><br>Responsibilities:<br>• Welcome patients and complete registration and admission activities with a high level of accuracy, professionalism, and compassion.<br>• Create and update patient accounts by confirming demographics, assigning appropriate medical record numbers, and entering insurance information needed for billing and care delivery.<br>• Review physician orders and supporting documentation to help ensure required information is complete and aligned with compliance expectations.<br>• Conduct pre-registration outreach through inbound and outbound calls to gather patient details, explain financial responsibility, and discuss payment arrangements when needed.<br>• Verify insurance eligibility and benefits, document coverage details in the system, and select the correct plan information to support timely claims processing.<br>• Explain consent forms and patient notices, secure required signatures, and provide patients or guarantors with appropriate educational and regulatory documents.<br>• Screen accounts for medical necessity requirements, including notifying Medicare patients when services may not be covered and documenting the appropriate acknowledgments.<br>• Support point-of-service collection efforts by requesting copays, outstanding balances, and other patient liabilities in accordance with department goals.<br>• Perform account audits and correction activities, complete required forms within quality standards, and share reporting information with leadership to support operational improvement.
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewiston, Maine. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>We are seeking detail-oriented and compassionate <strong>Patient Access Specialists</strong> in Nashua, NH, 03060 to join our team in various departments including the Emergency Department (ED), Urgent Care, and Float Pool. In this role, you will be the first point of contact for patients and visitors, helping to ensure a smooth, positive experience from registration to discharge. Ideal candidates bring strong customer service skills, attention to detail, and the ability to thrive in fast-paced healthcare environments.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist patients, families, and visitors in a courteous and professional manner.</li><li>Accurately collect and verify patient demographics, insurance, and financial information.</li><li>Perform registration, check-in/out, appointment scheduling, and admissions duties.</li><li>Explain required forms, hospital policies, and insurance processes to patients.</li><li>Maintain data entry accuracy within electronic health record systems.</li><li>Collaborate with clinical and administrative teams to ensure seamless patient flow.</li><li>Uphold patient confidentiality and compliance with HIPAA standards.</li><li>Adapt to fast-paced, high-volume settings and varying patient needs.</li><li>Provide exceptional customer service in high-stress situations.</li></ul>