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2 results for Patient Account Representative in Van Nuys, IN
- Indianapolis, IN
- remote
- Temporary / Contract
- 17.00 - 18.50 USD / Hourly
- <p><strong>Job Summary:</strong></p><p> We are seeking a detail-oriented <strong>Self-Pay Operations Specialist</strong> to support patient account operations, documentation processing, and revenue cycle activities. This role is responsible for managing patient-related requests, reviewing accounts, resolving discrepancies, and ensuring accurate and timely communication with patients, payors, attorneys, and internal departments.</p><p><strong>Essential Job Functions:</strong></p><ul><li>Process patient-related documentation requests, including printing and mailing medical records, itemized bills, UB forms, 1500 forms, EOBs, and other required documents.</li><li>Retrieve documentation from multiple sources, including client host systems, EIQ, shared folders, Teams folders, emails, and virtual fax systems.</li><li>Pull, organize, and distribute documentation to appropriate individuals or departments.</li><li>Process daily hardcopy payer documents and ensure timely preparation for mailing.</li><li>Review patient accounts, work queues, work lists, and patient portals to complete assigned tasks and resolve outstanding issues.</li><li>Identify account errors, make corrections when appropriate, and collaborate with internal departments to resolve complex account issues.</li><li>Respond professionally to inquiries from patients, payors, attorneys, and other stakeholders through email and other communication channels.</li><li>Provide daily reporting on workload volumes, backlogs, and workflow updates.</li><li>Assist with pulling reports and completing special projects as assigned.</li><li>Partner with cross-functional teams to resolve patient concerns and improve the overall patient experience.</li><li>Interpret and explain account information while providing accurate resolutions to complex patient-related situations.</li></ul><p><br></p>
- 2026-08-07T22:08:41Z
- Carmel, IN
- onsite
- Temporary / Contract
- 18.00 - 22.00 USD / Hourly
- <p>We are seeking a detail-oriented and customer-focused <strong>Patient Access Specialist</strong> to support front-end patient registration and intake processes. This role is responsible for helping ensure a smooth patient experience by verifying demographics, insurance information, benefits eligibility, and required documentation while maintaining accuracy and compliance.</p><p><br></p><p><strong>Hours:</strong> Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet patients and provide a professional, welcoming experience</li><li>Register patients accurately in the system and update demographic information</li><li>Verify insurance coverage, eligibility, authorizations, and referrals</li><li>Collect copays, deductibles, and other patient payments as needed</li><li>Schedule appointments and coordinate patient intake activities</li><li>Review required forms and obtain necessary signatures and documentation</li><li>Maintain accurate patient records and ensure data integrity</li><li>Communicate with patients, providers, and internal departments regarding registration and coverage questions</li><li>Support revenue cycle processes by helping reduce registration and billing errors</li><li>Follow HIPAA and organizational policies related to confidentiality and compliance</li></ul><p><br></p>
- 2026-08-05T14:13:45Z