We are looking for a detail-oriented servicing representative to join our team in New Brighton, Minnesota, on a Contract basis with the opportunity to go permanent. This position will play a key role in supporting the Bankruptcy and Loss Mitigation operations. The ideal candidate will have experience in mortgage servicing, strong organizational skills, and the ability to collaborate with various stakeholders. <br> Responsibilities: • Coordinate tasks related to loan modifications, repayment plans, forbearances, and property inspections. • Manage Bankruptcy and Loss Mitigation processes while adhering to investor guidelines for USDA, Freddie Mac, and other insurers. • Process claims audits and payments accurately and efficiently. • Utilize financial portals • Collaborate with legal counsel, vendors, and management staff to ensure smooth operations. • Maintain compliance with Bankruptcy Code and other relevant regulations. • Perform administrative duties to support the Servicing Department, ensuring timely and accurate results. • Provide accounting support for mortgage banking activities and servicing functions. • Review and reconcile invoices related to foreclosure and loss mitigation claims. • Assist in process improvement initiatives to enhance operational efficiency.
We are looking for an Admissions Representative to join our team in Minneapolis, Minnesota, on a long-term contract basis. In this role, you will play a vital part in ensuring the efficient operation of admissions processes and delivering exceptional service to applicants and learners. This position offers an opportunity to contribute to both production tasks and non-production initiatives that enhance quality, cycle times, and overall user experience in a dynamic higher education environment.<br><br>Responsibilities:<br>• Achieve and maintain production goals by delivering high-quality outcomes within established timelines.<br>• Develop a comprehensive understanding of workflows across the department and cross-train in areas outside your primary expertise.<br>• Address escalations and resolve issues impacting applicants and learners while identifying systemic improvements.<br>• Support training efforts by serving as a subject matter expert or trainer, collaborating with stakeholders to enhance team capabilities.<br>• Partner with various departments to identify and implement process improvements that optimize efficiency and user experience.<br>• Participate in continuous improvement projects to reduce cycle times and enhance operational stability.<br>• Conduct quality assurance activities to detect and resolve process defects and improve individual and team performance.<br>• Manage knowledge systems and documentation, ensuring staff and partner teams have access to accurate and up-to-date resources.<br>• Act as a subject matter expert on enterprise initiatives and team projects, contributing insights and expertise.<br>• Engage in development opportunities to strengthen skills in leadership, data analytics, communication, and operational management.
We are looking for a dedicated Admissions Representative to join our team in Atherton, California. In this Contract to permanent role, you will guide prospective students through the admissions process, offering insights into our programs, application procedures, and financial aid options. This position requires exceptional communication skills and a commitment to creating a positive experience for all applicants.<br><br>Responsibilities:<br>• Engage with prospective students to provide detailed information about educational programs, application procedures, and financial aid opportunities.<br>• Build strong relationships with applicants, understanding their educational goals and guiding them toward suitable enrollment options.<br>• Conduct outreach efforts, including promotional activities and sales calls, to attract potential students.<br>• Assess applicant eligibility for enrollment by reviewing qualifications and addressing any questions or concerns.<br>• Deliver outstanding customer service to ensure a seamless and well-organized admissions experience.<br>• Maintain accurate records of applicant interactions and admissions progress using internal systems.<br>• Collaborate with team members to meet enrollment targets and support institutional goals.<br>• Participate in events and initiatives designed to promote the institution and attract new students.<br>• Stay informed about industry trends and updates to provide prospective students with relevant and timely information.
