<p>We are seeking a hands-on IT Systems Support Specialist to support day-to-day infrastructure operations, troubleshooting, and system maintenance in a fast-paced environment. This role is ideal for someone with a strong technical foundation who is looking to continue growing their skills across systems, networking, and virtualization.</p>
We are looking for an IT Support Engineer to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a critical role in delivering technical assistance to end users while ensuring the smooth functioning of hardware, software, and network systems. This role requires a proactive and customer-oriented approach to resolve issues and enhance user experiences.<br><br>Responsibilities:<br>• Provide technical support for desktops, laptops, mobile devices, and business applications, ensuring timely issue resolution.<br>• Diagnose and troubleshoot problems related to Windows/macOS operating systems, Microsoft 365, printers, and other IT systems.<br>• Install, configure, and maintain computer hardware, peripherals, and mobile devices for end users.<br>• Manage and administer user accounts and permissions within Active Directory and Azure AD.<br>• Document support cases, resolutions, and processes in the ticketing system for accurate record-keeping.<br>• Handle onboarding and offboarding processes, including equipment setup and deployment for new and departing employees.<br>• Apply updates, patches, and basic security measures to ensure system integrity.<br>• Collaborate with senior support teams to escalate complex issues and ensure their resolution.<br>• Deliver excellent customer service by communicating technical solutions in a clear and approachable manner.
<p>We are looking for a skilled Application Support Analyst to join our team in Buffalo, New York. This role involves managing and supporting business applications, ensuring their optimal performance, and collaborating with vendors on hosted platforms. The ideal candidate will have a solid technical background, strong problem-solving skills, and the ability to work effectively in a fast-paced environment.</p>
We are looking for an Application Support Engineer to provide hands-on support for enterprise Windows environments and help maintain secure, reliable technology operations in Jacksonville, Florida. This role focuses on endpoint administration, identity services, and security tools across both on-premises and cloud platforms. The ideal candidate brings strong troubleshooting ability, works well across technical teams, and is committed to improving system performance, compliance, and user support.<br><br>Responsibilities:<br>• Oversee the deployment, configuration, and ongoing support of Windows 10 and Windows 11 endpoints across the organization.<br>• Administer Microsoft Intune to manage device policies, software updates, patching schedules, and compliance standards.<br>• Support Azure-based services with an emphasis on identity management, endpoint administration, and platform security.<br>• Maintain both on-premises Active Directory and Azure AD / Entra ID, including user access, directory synchronization, and account lifecycle processes.<br>• Contribute to security operations by supporting endpoint protection, identity safeguards, and access governance measures.<br>• Manage and support network access control solutions such as Portnox or comparable platforms.<br>• Configure and monitor Azure security and compliance capabilities, including Conditional Access, Defender, security baselines, and policy controls.<br>• Troubleshoot basic network and connectivity issues affecting user access, endpoint communication, and general infrastructure services.<br>• Serve as an advanced escalation resource for technical support issues, delivering effective resolution for complex end-user problems.<br>• Partner with IT, Security, and Infrastructure teams to refine documentation, strengthen operational practices, and improve the overall security posture.
<p>Are you an organized, detail-oriented professional seeking a dynamic administrative role? Robert Half is looking for an Order Entry Specialist to process customer orders accurately and efficiently, support sales operations, and deliver top-notch service to clients.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Accurately enter customer orders into our system, ensuring all data is complete and correct</li><li>Review and verify order information, resolving any discrepancies with customers or internal teams</li><li>Coordinate with shipping, inventory, and sales departments to ensure timely delivery of products</li><li>Track order status and follow up on outstanding items or issues as needed</li><li>Handle customer inquiries related to orders via phone and email in a prompt, professional manner</li><li>Maintain meticulous digital and physical filing systems for orders and supporting documentation</li><li>Process returns, replacements, and order adjustments according to company policies</li></ul><p><br></p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Hartland, Wisconsin. This role involves managing customer interactions, processing orders, and handling accounts receivable tasks while ensuring efficient communication with various customer classes. The ideal candidate will have experience in consumer goods and be comfortable performing diverse responsibilities, including social media marketing and front desk duties. This is a Contract to long-term position, offering an opportunity to transition into a lasting role.<br><br>Responsibilities:<br>• Process order receipts and confirmations for retail, corporate, and wholesale customers.<br>• Accurately enter and route orders for various customer categories, including wholesale, distributors, web, retail, donations, and exports.<br>• Handle accounts receivable tasks such as invoicing, deposits, and responding to inquiries.<br>• Address customer service needs, including complaints, product inquiries, and requests for purchasing information.<br>• Manage donation requests and set up new customer profiles in the database.<br>• Perform filing and maintain organization for front desk and reception duties.<br>• Monitor aged receivables on a weekly basis to ensure timely follow-up.<br>• Generate monthly customer statements and prepare salesperson commission reports.<br>• Assist with social media marketing efforts on platforms like Facebook, Instagram, and Pinterest.<br>• Conduct annual tasks such as trade show lead follow-ups and rotating stock in the showroom.
<p>We are looking for a Customer Service Specialist to join a Finance Team. The Customer Service Specialist supports day-to-day customer interactions, order-related updates, and accurate record maintenance while helping keep projects on track. The ideal candidate is organized, responsive, and comfortable working across spreadsheets, CRM tools, and standard office applications. This opportunity also offers room to expand into analytical support as business needs evolve.</p><p>The Customer Service Specialist needs to be very good with data, keeping tasks and projects updated and could move into another position eventually within the company. </p><p><br></p><p>Responsibilities:</p><p>• Provide timely updates to customers and internal stakeholders on project and order status through phone, email, and system records.</p><p>• Enter and maintain customer, order, and project information with a high level of accuracy across company databases and CRM platforms.</p><p>• Handle inbound inquiries professionally, resolve routine service issues, and escalate more complex concerns when appropriate.</p><p>• Use Excel and other Microsoft Office applications to track activities, organize information, and prepare status reports.</p><p>• Maintain clear documentation in HubSpot and related systems to support smooth communication and follow-through.</p><p>• Monitor open tasks closely, prioritize daily assignments effectively, and ensure commitments are completed on schedule.</p><p>• Review data for completeness and accuracy, identifying inconsistencies and supporting basic analysis when needed.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Chicago, Illinois. This long-term contract position offers an opportunity to provide exceptional support to customers while contributing to the efficient handling of orders and inquiries. If you thrive in a fast-paced environment and enjoy problem-solving, this role is perfect for you. The Position pays between <strong>$30.00-32.00 an hour.</strong></p><p><br></p><p><strong>Primary Responsibilities:</strong></p><p>• Develop mutually rewarding working relationships with customers through superior customer service</p><p>• Receive and process orders with an exceptional accuracy level of 95% or better into order system</p><p>• Send customer confirmation of order receipt within 3 hours of order entry</p><p>• Update/add customer account information as needed (i.e. contact information, product usage, shipping information, etc.)</p><p>• Serve as the customers advocate by solving problems on the customer’s behalf by engaging right departments and people (including but not limited to product specs, logistical issues, or other related issues)</p><p>• Review, edit and report on the company’s on time in full (OTIF) performance</p><p>• Coordinate with logistics to record and maintain freight rates systematically and in compliance with customer contracts</p><p>• Review outbound reports to ensure customer orders are shipped in accordance with schedule and communicate with customer or logistics to resolve any missed or late shipments</p><p>• Process, monitor and review various customer reports or account information and communicates to the customer or sales team</p><p>• Cross check other customer account specialists order entries for accuracy daily</p><p>• Support other customer accounts as needed</p><p>• Provide necessary follow-up and initiates correspondence to customers</p><p>• Achieve KPI’s set forth by the company and/or department</p><p>• Perform other duties as assigned</p>
<p>Robert Half is partnering with a manufacturing client in the recruiting for an Customer Service Representative to join their team due to growth focused on the order fulfillment process. In this role, you will be responsible for managing the end-to-end order workflow, from entering and processing sales orders to ensuring inventory availability, coordinating purchases when inventory is low, preparing quotes, and tracking shipments to guarantee timely delivery. This position bridges the gap between sales, operations, and customers to deliver excellent service and accurate order execution.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter and process sales orders promptly, ensuring accuracy and alignment with current inventory levels.</li><li>Monitor inventory availability; coordinate with purchasing to reorder products as needed.</li><li>Provide quotes to customers, answer product or order-related inquiries, and deliver timely follow-up.</li><li>Track orders from entry through shipment and delivery, proactively informing customers of status updates or delays.</li><li>Liaise with warehouse, shipping, and purchasing teams to resolve issues and ensure on-time fulfillment.</li><li>Maintain comprehensive customer order files and document all communications for each transaction.</li><li>Work with the sales department to clarify customer requirements and confirm contract terms.</li><li>Investigate and resolve customer concerns related to orders, shipments, or inventory with professionalism.</li><li>Support process improvements to streamline order entry, inventory tracking, and customer communications.</li></ul>
<p>We are looking for a skilled Telecommunications Specialist to join our team in New Haven, Connecticut. This position involves working within a dynamic technical call center environment, focusing on ensuring seamless communication systems and user support. As a Long-term Contract role, this opportunity offers the chance to contribute to impactful projects in the manufacturing industry.</p><p><br></p><p>Responsibilities:</p><p>• Provide Level 1 technical support and troubleshooting assistance to end users within the call center environment.</p><p>• Manage provisioning tasks to ensure efficient setup and operational functionality of communication systems.</p><p>• Collaborate with business stakeholders to design and implement call flows tailored to organizational needs.</p><p>• Develop and enhance system features to optimize performance and user experience.</p><p>• Perform ongoing maintenance and support for communication platforms, including Genesys and UCCX.</p><p>• Analyze and resolve technical issues to minimize disruptions and maintain system reliability.</p><p>• Maintain accurate documentation of system configurations, processes, and troubleshooting steps.</p><p>• Support the integration and migration of users into upgraded communication platforms.</p><p>• Ensure compliance with industry standards and regulations, including ICD codes.</p><p>• Deliver exceptional service while addressing telecommunications-related inquiries and challenges.</p>
<p>We are working with a leading medical device company to find a Legal Operations Manager to join their El Segundo team on a contract-to-hire basis. This individual plays a critical role in supporting the efficiency, execution, and impact of the Legal Department. This role partners with Legal leadership and attorneys to drive day-to-day operational excellence, manage projects and initiatives (including cross-functional activities), and support the delivery of legal services to business partners.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>· Manage, execute, and strategize regarding legal operations projects and initiatives, including process improvements and technology implementations that are cross‑functional in nature.</p><p>· including oversight of projects, programs, processes, and/or technology initiatives that are cross-functional in nature Support attorneys and Legal leadership with project planning, milestone tracking, timelines, and execution related to Legal’s strategic initiatives.</p><p>· Manage and optimize legal tools and systems (e.g., matter management, contract lifecycle management, e‑billing).</p><p>· Support the development and maintenance of metrics, dashboards, and operational reporting to improve business visibility into Legal’s workload, performance, and priorities.</p><p>· Coordinate training for Legal team members and business partners on systems, tools, and processes as needed.</p><p>· Manage outside counsel and legal vendors to promote efficiency, consistency, and cost containment.</p><p>· Support Legal Department’s annual budgeting and forecasting activities, including tracking department spend. </p><p>· Assist with communications and change management for Legal initiatives, including new tools, processes, or policies, for the Legal Department and beyond.</p><p>· Over time, contribute to more strategic planning, long‑term roadmap development, and department‑level initiatives, as experience and familiarity with the business grow.</p><p>· Other tasks as assigned. </p><p><br></p><p><strong>Details:</strong></p><ul><li>Contract-to-hire</li><li>2 days on site in El Segundo, 3 days remote</li><li>Full time 40-hour work week</li><li>Starts immediately</li></ul>
<p>We are seeking a knowledgeable and proactive MAC Support Technician to join our IT team. The ideal candidate will have extensive experience with Tanium, JAMF, and enterprise-level MAC environments. The MAC Support Technician will be responsible for managing and supporting our fleet of Apple devices, ensuring their optimal performance and security.</p><p> </p><p>Key Responsibilities:</p><ul><li>Provide technical support for MAC users, addressing hardware, software, and network issues efficiently.</li><li>Manage and deploy MAC devices using JAMF Pro, including configuration, maintenance, and troubleshooting.</li><li>Utilize Tanium for endpoint management, security, and compliance monitoring.</li><li>Maintain and optimize enterprise MAC environments, ensuring seamless integration and operation.</li><li>Perform routine updates, patch management, and system maintenance to ensure the reliability and security of MAC devices.</li><li>Collaborate with the IT team to develop and implement policies and procedures for MAC management.</li><li>Conduct training sessions and provide guidance to end-users on MAC functionalities and best practices.</li><li>Document support activities, configurations, and procedures accurately.</li><li>Stay updated with the latest industry trends and best practices in MAC support and management.</li></ul><p><br></p>
<p><strong>Job Title:</strong> Records Specialist</p><p><strong>Location:</strong> Oklahoma City, OK</p><p><strong>Pay:</strong> $17hour (Temp-to-Hire) → $$ increase upon conversion</p><p><strong>Schedule:</strong> Monday–Friday, 8:00 AM–5:00 PM</p><p><strong>Work Environment:</strong> 100% Onsite</p><p> </p><p><strong>Job Description:</strong></p><p>We are seeking a detail-oriented <strong>Records Specialist</strong> to support commercial property transactions by obtaining zoning and municipal records nationwide. This role involves frequent communication with local jurisdictions to gather accurate documentation for clients evaluating property purchases. The ideal candidate is comfortable speaking with legal clerks, state and county offices, and fire marshal departments to secure required records and approvals.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact municipalities, counties, and state jurisdictions across the U.S. to obtain zoning and land-use information</li><li>Communicate professionally with legal clerks, state clerks, fire marshals, and other regulatory officials</li><li>Request, track, and obtain records and documentation for commercial properties</li><li>Review documents for accuracy and completeness before submission to clients</li><li>Maintain detailed notes and organized records within internal systems</li><li>Serve as a point of contact between clients and municipal offices regarding records requests</li></ul>
<p><strong>Key Responsibilities:</strong></p><p>• Install, configure, and maintain Layer 2 and Layer 3 network equipment, including switches, routers, firewalls, and wireless access points.</p><p>• Support ISP-grade services, encompassing routing, VLAN segmentation, and basic troubleshooting of CGNAT environments.</p><p>• Monitor network performance and respond to outages or service degradation promptly.</p><p>• Perform cable management, patching, rack installations, and hardware replacements as needed.</p><p>• Assist with POP site support and oversee regional network deployments.</p><p>• Install and maintain IP-based camera systems (CCTV) for security.</p><p>• Configure NVRs/DVRs and manage camera network integration.</p><p>• Troubleshoot connectivity, image quality, and recording issues to ensure optimal system performance.</p><p>• Ensure proper placement and functionality of surveillance equipment.</p><p>• Install and configure VoIP phones along with related hardware.</p><p>• Support call routing, provisioning, and troubleshoot phone system issues efficiently.</p><p>• Collaborate with service providers to resolve escalated telecom issues.</p><p>• Maintain accurate documentation of phone extensions and system configurations.</p><p>• Install and maintain electronic access control systems, such as card readers, keypads, and badge systems.</p><p>• Configure user credentials and access permissions for security systems.</p><p>• Troubleshoot door hardware, access panels, and connectivity issues as necessary.</p><p>• Coordinate with property teams to ensure secure and functional entry systems.</p><p>• Respond to service tickets and resolve issues in a timely manner to enhance user satisfaction.</p><p>• Perform preventative maintenance on network and security systems to avoid downtime.</p><p>• Document configurations, network diagrams, and service updates for future reference.</p><p>• Escalate complex issues to Network Engineering or IT leadership as needed.</p><p>• Coordinate with construction, IT, and property management teams during new site deployments.</p><p>• Provide status updates on installations and repairs to stakeholders.</p><p>• Support vendor technicians during equipment upgrades or replacements.</p><p>• Maintain an inventory of networking and security equipment to ensure operational readiness.</p>
<p>We are looking for an experienced Tech Support Manager to join our team in Fox Valley, Wisconsin. This role is a Contract to permanent position, offering an exciting opportunity to lead a dynamic team while contributing to the overall technical strategy and operations. The ideal candidate will bring strong leadership skills and technical expertise to ensure efficient service delivery and enhance the end-user experience.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage a team of IT specialists, including digital workplace engineers and hardware experts, to ensure seamless support operations.</p><p>• Develop and implement strategies to improve end-user computing experiences, focusing on efficiency, automation, and proactive issue resolution.</p><p>• Utilize ServiceNow and other tools to manage workflows, track performance, and drive continuous improvement.</p><p>• Lead team members through mentorship and coaching to foster growth and maintain a positive workplace culture.</p><p>• Ensure smooth provisioning and deployment of IT hardware such as laptops, while maintaining inventory and system updates.</p><p>• Collaborate with cross-functional teams to align technical strategies with organizational goals and drive innovation.</p><p>• Manage hybrid IT environments, including both on-premises and cloud-based systems, ensuring reliability and scalability.</p><p>• Address and resolve complex technical challenges, acting as a key point of escalation for team members.</p><p>• Travel occasionally to support operations at other facilities or manufacturing plants.</p><p>• Set and execute roadmaps for IT service delivery, incorporating AI and automation into processes.</p>
<p>Software Support Analyst (PERM DIRECT HIRE) </p><p>Location: Onsite, 5 days per week/ CEDAR RAPIDS IOWA </p><p>DIRECT HIRE PERMANENT POSITION: NO H1b Visa, NO F1B visa. EAD, Green Card or US Citizen ONLY ! </p><p>WHY APPLY?</p><p>We are seeking an Software Support Analyst to join a collaborative service desk team supporting both external clients and internal users. This role is primarily focused on application support for proprietary Windows-based software that integrates with paper scanning technology.</p><p>The ideal candidate will bring a strong technical support background, be comfortable troubleshooting software issues, working directly with users, and analyzing client data files to determine the appropriate resolution.</p><p>*** For immediate ONSITE IN OFFICE 5 days per week/ CEDAR RAPIDS IOWA consideration, please DM CARRIE DANGER on LinkedIn or send an email to me direct with your resume. My DIRECT email address can be found on my LinkedIn page. ***TOTAL COMP up to $55K </p><p>What You’ll Do!:</p><p>• Provide Tier 1, Tier 2, and Tier 3 support for proprietary software applications</p><p>• Troubleshoot and resolve software, system, and user issues in a service desk environment</p><p>• Support clients through remote connections and direct user interaction</p><p>• Analyze client data files & troubleshoot</p><p>• Assist users with Windows-based software and Microsoft Office applications, particularly Excel</p><p>• Support software connected to paper scanning devices and related workflows</p><p>• Document issues, resolutions, and support activity through ticketing systems</p><p>• Collaborate with peers on the service desk and escalate issues when needed</p><p>Support Environment</p><p>• 90% external client support</p><p>• 10% internal support</p><p>• Service desk structure includes Tier 1, Tier 2, and Tier 3</p><p>What We’re Looking For</p><p>• Experience in application support, technical support, or service desk support</p><p>• Background supporting proprietary software or third-party software applications</p><p>• Strong knowledge of:</p><p>o Windows operating systems</p><p>o SQL Server</p><p>o Microsoft Office, esp. Excel</p><p>• Ability to review and interpret client data files for troubleshooting</p><p>• Strong communication skills & a customer-service mindset</p><p>Nice to Have</p><p>• Experience supporting document imaging, scanning software, or hardware-integrated application</p><p>Why Join Us</p><p>This is an opportunity to join a tenured team that plays a critical role in supporting clients and ensuring successful use of a specialized software platform. You’ll work alongside experienced service desk peers in a hands-on support environment with exposure to multiple levels of technical troubleshooting.</p><p>Background supporting proprietary software or third-party software applications, Windows operating systems, SQL Server, Microsoft Office, especially Excel. </p><p>Software Support Analyst Direct Hire position up to $55K BASE PLUS Bonus + SOLID BENEFITS! For immediate / confidential consideration, it is best to call me directly or message me on LinkedIn, Carrie Danger, SVP Technology & Digital Practice / Permanent Placement Division, MIDWEST @ My Direct Office #: 515-259-6087 or my cell is 515-991-0863 AND e-mail resume confidentially to Carrie Danger – My direct email address is on my LinkedIn profile.</p>
<p>We are looking for an experienced REMOTE Benefits Programs Specialist to join our team on a contract basis in <strong><u>Newport News, Virginia.</u></strong> This role focuses on evaluating Medicaid eligibility for specific populations, including aged, blind, and disabled individuals, while ensuring effective benefits coordination and administration. If you have a strong background in compensation and benefits analysis, this position offers an opportunity to contribute meaningfully within the non-profit sector.</p><p><br></p><p>Responsibilities:</p><p>• Assess Medicaid eligibility for individuals classified as aged, blind, or disabled by conducting detailed case evaluations.</p><p>• Analyze available resources and determine eligibility criteria for Medicaid programs.</p><p>• Identify individuals who meet protected status requirements and complete comprehensive Medicaid evaluations.</p><p>• Review and interpret organizational forms and documentation for updates, changes, or conversions.</p><p>• Ensure accurate application of Medicaid regulations and guidelines during casework processes.</p><p>• Collaborate with team members to streamline benefits coordination and administration.</p><p>• Provide insights and recommendations based on benefits analysis to support decision-making.</p><p>• Maintain detailed records and documentation for all case evaluations and eligibility determinations.</p><p>• Stay informed about changes in state and federal Medicaid policies to ensure compliance.</p><p>• Deliver thorough and timely services to meet the needs of beneficiaries.</p>
<p>We are looking for an experienced IT Specialist to join our client's team in Paducah, Kentucky. In this role, you will be responsible for managing and maintaining the organization’s technology infrastructure, ensuring all systems, software, and networks operate securely and efficiently. This position requires a proactive approach to troubleshooting, technical support, and the implementation of innovative solutions to meet organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain the organization’s systems, networks, applications, and telecommunications to ensure seamless operations.</p><p>• Diagnose and resolve technical issues related to hardware, software, and network systems.</p><p>• Install, configure, and update system software to enhance performance and security.</p><p>• Safeguard sensitive data and communications by implementing robust security measures.</p><p>• Research and recommend new technologies to improve operational efficiency.</p><p>• Provide technical support and guidance to employees, ensuring timely resolution of issues.</p><p>• Create and manage documentation for system processes, procedures, and configurations.</p><p>• Participate in on-call support for after-hours technical needs.</p><p>• Ensure compliance with relevant laws and regulations in the management of IT systems.</p><p>• Prioritize and address technology needs to support organizational goals.</p>
We are looking for a dedicated and detail-oriented Support Technician I to join our team in Las Vegas, Nevada. In this Contract to permanent position, you will play a critical role in supporting our users by addressing hardware, software, and system issues. This role is ideal for someone who thrives in a fast-paced environment and is eager to contribute to the seamless operation of IT systems.<br><br>Responsibilities:<br>• Manage the end-to-end IT support process for employees, including onboarding, offboarding, and role transitions, in collaboration with HR and Security teams.<br>• Handle security-sensitive termination procedures, such as revoking access, coordinating device recovery, and documenting actions for audits.<br>• Provide technical support for Windows, macOS, iOS, and mobile devices, efficiently resolving hardware, software, and connectivity issues.<br>• Assist remote and hybrid teams by troubleshooting access, endpoint, and network connectivity challenges while ensuring consistent service delivery.<br>• Oversee the maintenance and functionality of physical access systems, conference room AV equipment, and collaborative technologies for seamless operations.<br>• Utilize Jira Service Management to manage the full ticket lifecycle, from intake and prioritization to resolution and documentation.<br>• Conduct IT asset management tasks, including procurement, deployment, patching, replacements, and maintaining accurate inventory records.<br>• Analyze recurring issues to identify trends, recommend improvements, and enhance overall operational efficiency.
<p>We are seeking a highly organized and proactive Operations Coordinator / Team Lead to support our team on a short-term basis. This individual will not have direct reports but will serve as a key partner to supervisors by helping manage day-to-day operations, streamline workflows, and reduce administrative burden.</p><p><strong>Key Responsibilities</strong></p><ul><li>Act as a central point of coordination to support supervisors and maintain team efficiency</li><li>Conduct <strong>gap analysis</strong> on low-performing accounts or team outputs to identify performance issues and improvement opportunities</li><li>Partner with supervisors to implement adjustments and track progress against performance expectations</li><li>Monitor and manage worklists to ensure accounts are being handled accurately and within established timelines</li><li>Identify workflow inefficiencies and recommend process improvements</li><li>Provide regular updates and insights on performance trends and operational risks</li></ul><p><br></p>
<p>We are looking for a detail-oriented Occupancy Specialist to support occupancy-related operations for a Long-term Contract position in Bronx, New York. This role focuses on lease administration, resident document follow-up, and day-to-day back-office coordination within a property management setting. The ideal candidate is organized, bilingual in Spanish and English, and comfortable managing deadlines while maintaining accurate tenant records.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate monthly recertification and lease renewal activities, making sure required documents are prepared, distributed, and tracked on schedule.</p><p>• Communicate with residents to collect completed renewal paperwork and issue follow-up notices when documentation is missing or overdue.</p><p>• Maintain accurate tenant files by copying, scanning, and uploading lease records into the property management system.</p><p>• Support annual property and unit registration processes by preparing documentation and assisting with administrative tasks assigned by leadership.</p><p>• Provide limited front-desk or switchboard coverage as needed to help maintain smooth daily office operations.</p><p>• Assist with special assignments and administrative projects that support the property management team.</p><p>• Keep organized records and monitor time-sensitive items to help ensure compliance with occupancy and leasing requirements.</p>
We are looking for an Occupancy Specialist to join our team in Chelsea, Massachusetts. This contract position involves ensuring compliance with housing regulations while assisting tenants and applicants with rent calculations, eligibility assessments, and other administrative duties. The role requires strong organizational skills and the ability to maintain confidentiality while delivering exceptional service.<br><br>Responsibilities:<br>• Calculate rent based on applicants' income and ensure accuracy in assessments.<br>• Evaluate housing eligibility by reviewing applications and supporting documentation.<br>• Prepare and issue notices regarding rent adjustments and other tenant updates.<br>• Conduct interviews with applicants and current tenants, scheduling re-examination appointments as needed.<br>• Maintain detailed and accurate records of tenant information and related documentation.<br>• Schedule and coordinate appointments for interviews, orientations, and re-examination sessions.<br>• Draft thorough and precise correspondence, including letters, memos, and other communications.<br>• Assist in developing marketing strategies to minimize vacancy losses and improve occupancy rates.<br>• Interpret and enforce housing regulations to ensure compliance with eligibility rules.<br>• Protect sensitive tenant information by adhering to confidentiality protocols.
We are looking for an experienced Documentation Specialist/Technical Writer to support a public sector program in Tallahassee, Florida. This Contract position focuses on transforming detailed technical and business information into well-organized, user-friendly documentation that supports project delivery and operational clarity. The role partners with stakeholders, subject matter experts, and technical teams to create accurate materials, strengthen communication, and promote consistent documentation practices. This opportunity is ideal for someone who can balance writing, analysis, and project support in a structured environment.<br><br>Responsibilities:<br>• Create, update, and organize a wide range of IT and project documentation, ensuring materials remain accurate, accessible, and aligned with program needs.<br>• Convert complex technical concepts and business details into clear content tailored to technical teams, leadership, and end users.<br>• Produce user guides, reference materials, process documents, and other formal publications in collaboration with development, QA, and support teams.<br>• Maintain documentation repositories and coordinate specialized documentation assignments to support ongoing project activities.<br>• Evaluate and refine draft materials such as design records, system summaries, and technical notes to improve quality, consistency, and completeness.<br>• Gather information through interviews, research, and review of source materials to develop structured and reliable documentation.<br>• Facilitate or support requirements discussions with business and technical stakeholders, then capture findings in organized business analysis deliverables.<br>• Prepare current-state and future-state process documentation, contribute to process improvement efforts, and ensure artifacts follow applicable standards and regulatory guidelines.<br>• Act as a communication link between users, project teams, and leadership by preparing updates, briefings, and supporting project coordination efforts.<br>• Report for duty as designated essential staff during emergency situations when directed.
<p>Our client is seeking a detail-oriented Supply Chain Administrative Assistant to support purchasing and operations. This role is a great opportunity for someone who enjoys working with data, coordinating with vendors, and helping keep processes running smoothly.</p><p><br></p><p><strong>What you’ll be doing:</strong></p><ul><li>Assist with purchase orders, requisitions, and vendor follow-ups</li><li>Track order status and help resolve any shipping or delivery issues</li><li>Maintain and update vendor and pricing data in internal systems</li><li>Support inventory and shortage tracking efforts</li><li>Partner with internal teams (planning, inventory, operations) to ensure materials are available</li><li>Provide general administrative support including reporting, documentation, and communication</li></ul><p><br></p>
<p><strong>Overview</strong></p><p>We are seeking a <strong>General Supply Chain Specialist / Buyer</strong> to support purchasing, supplier coordination, and day‑to‑day supply chain operations. This role works closely with internal teams and external vendors to ensure materials and products are ordered, tracked, and delivered accurately and on time. The ideal candidate is organized, detail‑oriented, and comfortable working in a fast‑paced manufacturing or distribution environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Support purchasing and buyer activities, including creating and processing purchase orders</li><li>Communicate with suppliers regarding pricing, availability, lead times, and order status</li><li>Track and expedite orders to ensure on‑time delivery and support production or customer requirements</li><li>Monitor inventory levels and assist with replenishment planning</li><li>Maintain accurate purchasing, supplier, and inventory data within ERP systems</li><li>Resolve order discrepancies related to pricing, quantities, or delivery issues</li><li>Collaborate with operations, logistics, accounting, and planning teams to support supply chain flow</li><li>Assist with vendor coordination, documentation, and reporting</li><li>Support continuous improvement in purchasing and supply chain processes</li></ul><p><br></p><p><br></p><p><br></p>