We are looking for a NOC Technician to support network operations and help maintain reliable system performance for a long-term contract opportunity in Somerset, New Jersey. This role is suited for someone who can monitor infrastructure activity, respond to service issues efficiently, and contribute to stable connectivity across wireless and cable-based environments. The ideal candidate brings hands-on technical knowledge, sound troubleshooting ability, and a proactive approach to operational support.<br><br>Responsibilities:<br>• Monitor network and system activity to identify outages, performance concerns, and service disruptions in a timely manner.<br>• Investigate alerts and operational incidents, perform initial troubleshooting, and escalate complex issues when needed.<br>• Support connectivity across wireless environments, including WAP and WPAN-related components, to help maintain dependable communications.<br>• Use diagnostic and maintenance utilities in Windows-based environments to assess system health and resolve technical problems.<br>• Assist with the setup, inspection, and validation of cable assemblies and related physical network connections.<br>• Document incidents, resolutions, and recurring issues to improve visibility and support continuous operational efficiency.<br>• Coordinate with internal technical teams to restore services quickly and minimize downtime for supported environments.
We are looking for a NOC Technician to support network monitoring and technical operations for a Long-term Contract position based in Somerset, New Jersey. This role focuses on maintaining reliable connectivity, identifying service issues quickly, and helping keep communication systems performing at a high standard. The ideal candidate brings hands-on experience in network operations along with a strong understanding of wireless technologies and related hardware components.<br><br>Responsibilities:<br>• Monitor network activity and system performance to detect outages, faults, and service degradation in a timely manner.<br>• Investigate alerts, troubleshoot technical issues, and coordinate appropriate resolution steps to restore normal operations.<br>• Support day-to-day NOC functions by tracking incidents, documenting findings, and escalating complex problems when needed.<br>• Assist with the maintenance and validation of wireless communication environments, including technologies related to WAP and WPAN.<br>• Work with cable assemblies and associated hardware to help ensure dependable infrastructure performance.<br>• Use diagnostic and system utility tools, including Windows-based support utilities, to analyze equipment and network behavior.<br>• Collaborate with internal technical teams to improve operational response, reduce downtime, and maintain service quality.<br>• Prepare clear operational records and status updates to support troubleshooting history and ongoing network reliability efforts.
We are looking for an experienced NOC Technician to join our team in Somerset, New Jersey. This long-term contract position offers the opportunity to work in a dynamic environment, ensuring the seamless operation of network systems and technologies. The ideal candidate will have a strong technical background and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Monitor and maintain network operations to ensure optimal performance and minimal downtime.<br>• Troubleshoot and resolve technical issues related to network systems and applications.<br>• Utilize Norton Utilities to manage and optimize Windows-based systems.<br>• Support Wireless Application Protocol (WAP) configurations and resolve connectivity challenges.<br>• Implement and maintain Wireless Personal Area Networks (WPAN) to meet operational requirements.<br>• Manage and oversee cable assemblies, ensuring proper installation and functionality.<br>• Collaborate with team members to identify and address potential system vulnerabilities.<br>• Provide detailed reports on network performance and incident resolutions.<br>• Assist in the development and deployment of new technologies to enhance system efficiency.
We are looking for a skilled NOC Technician to join our team in Somerset, New Jersey. This position involves monitoring and maintaining network operations, ensuring system reliability, and addressing technical issues promptly. As a long-term contract role, it offers an excellent opportunity to contribute to critical network support and operations.<br><br>Responsibilities:<br>• Monitor network systems to ensure continuous operation and promptly address outages or performance issues.<br>• Perform routine maintenance tasks to optimize system performance and reliability.<br>• Troubleshoot and resolve technical problems related to network infrastructure, including wireless protocols and cable assemblies.<br>• Collaborate with team members to implement solutions for network-related challenges.<br>• Document and report network performance metrics and issues to relevant stakeholders.<br>• Configure and optimize network tools, including Norton Utilities for Windows.<br>• Support Wireless Application Protocol (WAP) and Wireless Personal Area Network (WPAN) technologies.<br>• Maintain and upgrade network hardware and software as required.<br>• Ensure compliance with company standards and protocols in all network operations.<br>• Provide technical guidance and support to other departments as necessary.
We are looking for a NOC Specialist to provide dependable technical support for employees across customer service and corporate operations. This Long-term Contract position is ideal for someone who enjoys resolving hardware, software, and connectivity issues in both onsite and remote environments. The role requires a service-focused, detail-oriented individual who can keep end users productive, manage core support tasks efficiently, and communicate clearly with both technical and non-technical staff.<br><br>Responsibilities:<br>• Deliver hands-on and remote assistance for desktop systems, laptops, software applications, and network-related incidents affecting daily business operations.<br>• Handle user access support by resetting passwords, unlocking accounts, and resolving account-related issues within organizational systems.<br>• Troubleshoot call center technology problems to minimize downtime and maintain a smooth support experience for operational teams.<br>• Support employee onboarding by preparing equipment, coordinating workstation readiness, and ensuring users have the tools needed to begin work successfully.<br>• Maintain accurate records in the asset management system for hardware inventory, assignments, returns, and device status.<br>• Prepare devices for deployment by reimaging, formatting, and configuring new or returned equipment according to support standards.<br>• Administer directory services tasks by placing users and computers into appropriate Active Directory groups based on business needs.<br>• Assist with the setup, modification, and deactivation of user accounts to support employee onboarding and offboarding processes.
<p>We are looking for an IT Technician to provide dependable desktop support and Microsoft 365 administration for a team based in Dallas, Texas. This Long-term Contract position focuses on delivering responsive end-user assistance, maintaining secure and reliable technology operations, and keeping systems, devices, and documentation well organized. The role is ideal for a hands-on IT specialist who can balance daily support needs with asset management, account administration, and collaboration with external service providers.</p><p><br></p><p><strong>POSITION: IT TECHNICIAN</strong></p><p><strong>LOCATION: DALLAS, TX</strong></p><p><strong>DURATION: 3 MONTH CONTRACT, WITH POSSIBILITY TO CONVERT</strong></p><p><strong>RATE: $35-$38 (DEPENDING ON EXPERIENCE)</strong></p><p><br></p><p><strong>RESPONSIBILITIES</strong></p><ul><li>Provide onsite and remote technical support for hardware, software, and end-user issues.</li><li>Troubleshoot desktops, laptops, printers, scanners, mobile devices, and conference room technology.</li><li>Configure, deploy, maintain, and retire workstations and laptops.</li><li>Support employee onboarding/offboarding, account provisioning, and equipment management.</li><li>Administer Microsoft 365, Exchange Online, Entra ID, Azure, Intune, user accounts, licenses, and mailboxes.</li><li>Manage VPN access, mobile devices, and endpoint security tools.</li><li>Apply patches, monitor backups, and support business continuity processes.</li><li>Coordinate with the MSP and technology vendors on support requests, escalations, and maintenance activities.</li><li>Assist with security monitoring, MFA, access reviews, phishing awareness, and incident response.</li><li>Maintain IT documentation, asset inventories, and operational procedures.</li></ul><p><br></p><p><br></p>
<p>We are seeking an experienced <strong>IT Field Support Technician</strong> for an immediate short-term contract opportunity supporting the New Orleans area. This role involves providing hands-on technical support, troubleshooting hardware and network connectivity issues, and working with technical diagrams and infrastructure layouts.</p>
<p><strong>IT Help Desk Technician</strong></p><p>We are seeking an enthusiastic <strong>IT Help Desk Technician</strong> to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul><p><br></p>
<p>We are looking for a PC Technician to support a large-scale device refresh initiative. This contract opportunity with potential for a permanent role is ideal for someone who enjoys hands-on technical work, organized deployment activity, and solving workstation issues in a fast-paced environment. The position will focus on preparing, upgrading, and deploying devices across multiple facilities while helping ensure staff have properly configured equipment for daily operations.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and install workstation setups at assigned facilities, ensuring each area is ready for device deployment and end-user use.</p><p>• Upgrade existing computers from Windows 10 to Windows 11 and perform imaging tasks for legacy hardware that will remain in service.</p><p>• Replace or redeploy non-clinical equipment based on provided asset guidance, including determining which devices should be retained, reassigned, or removed from use.</p><p>• Configure clinical workstations and laptops as thin clients by installing IGEL and supporting desktop virtualization standards across applicable devices.</p><p>• Apply accurate device naming conventions and verify asset information so equipment is properly identified within organizational systems.</p><p>• Assist with basic peripheral connectivity such as monitors, keyboards, mice, and other plug-and-play components during workstation deployment.</p><p>• Evaluate hardware placement needs and make practical recommendations on where older and newer devices should be allocated between clinical and non-clinical environments.</p><p>• Support daily rollout coordination by reviewing upcoming device schedules, confirming deployment readiness, and helping maintain progress against project timelines.</p><p>• Provide team lead support when needed by guiding workflow, organizing next-day priorities, and helping ensure deployment activities are completed efficiently</p>
<p>We are seeking a <strong>technical, hands-on Desktop Support Technician</strong> to support end-user computing in a Windows-based enterprise environment. This role will focus on <strong>Windows support, workstation imaging, hardware/software troubleshooting, and Microsoft 365 administration/support</strong>. The ideal candidate has strong experience with <strong>device deployment, OS configuration, account support, and incident resolution</strong> in a corporate setting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Tier 1/Tier 2 desktop support for Windows desktops, laptops, docking stations, printers, and peripherals.</li><li>Troubleshoot and resolve issues related to Windows 10/11, system performance, application installs, drivers, VPN connectivity, and network access.</li><li>Build, image, configure, and deploy desktops and laptops using standard imaging and endpoint deployment tools.</li><li>Perform workstation provisioning, reimaging, refreshes, break/fix support, and decommissioning.</li><li>Support Microsoft 365 applications including Outlook, Teams, Word, Excel, OneDrive, and SharePoint.</li><li>Troubleshoot email client issues, mailbox access, Teams connectivity, and Office application performance problems.</li><li>Handle user account support including password resets, account unlocks, group membership, and basic Active Directory administration.</li><li>Install, configure, and support enterprise software, security tools, and endpoint agents.</li><li>Support patching, software updates, antivirus, and endpoint compliance activities.</li><li>Document technical issues, root cause, troubleshooting steps, and resolutions within the ticketing system.</li><li>Escalate complex issues to systems, network, or infrastructure teams as needed.</li><li>Assist with hardware inventory, asset management, lifecycle replacements, and IT onboarding/offboarding processes.</li></ul><p><br></p>
<p> </p><p>The Senior IT Help Desk Support Technician serves as the first point of contact for employees requiring technical assistance. This role is responsible for providing timely Tier 2 support, along with select Tier 3 support responsibilities, by troubleshooting hardware, software, network, and user-related issues while delivering excellent customer service. The technician documents and tracks requests through the help desk ticketing system, resolves issues whenever possible, and escalates more complex problems as needed. This position reports to the Help Desk Supervisor and receives moderate supervision with ongoing training and development opportunities.</p><p><strong> </strong></p><p><strong>Essential Duties and Responsibilities</strong></p><ul><li>Serve as the first point of contact for Tier 2 IT support requests, while assisting with Tier 3 technical issues as needed.</li><li>Prioritize, document, and manage support tickets according to urgency and business impact.</li><li>Provide technical support for computer hardware, software, printers, mobile devices, and peripheral equipment.</li><li>Respond to support requests in person, by phone, email, or through the ticketing system.</li><li>Install, configure, troubleshoot, repair, and upgrade desktop and laptop computers, operating systems, and software applications.</li><li>Diagnose and resolve hardware, software, network, and connectivity issues, escalating more complex problems when appropriate.</li><li>Configure and install computer peripherals, including monitors, printers, scanners, and other devices.</li><li>Perform routine computer maintenance, including operating system updates, malware and virus removal, system cleanup, and performance optimization.</li><li>Assist with user account setup, password resets, and access-related issues.</li><li>Maintain accurate documentation of all work performed, including ticket updates, resolutions, and daily activity logs.</li><li>Develop and maintain user documentation, training materials, and knowledge base articles.</li><li>Provide basic computer training and guidance to employees on software applications and IT best practices.</li><li>Monitor recurring technical issues and communicate trends or recommendations for long-term improvements.</li><li>Follow up with users to verify issues have been fully resolved and ensure a positive support experience.</li><li>Assist with office technology projects, equipment deployments, inventory management, and other IT-related initiatives.</li><li>Perform general administrative and office tasks as assigned.</li><li>Complete other duties and special projects as assigned.</li></ul><p><br></p>
<p>We are seeking a skilled Desktop Support Technician to provide technical support and troubleshooting for end users in a hybrid work environment. This position is based in Dallas, TX and requires three days onsite and two days remote each week.</p><p><br></p><p><strong>POSITION: IT SERVICE DESK</strong></p><p><strong>LOCATION: DALLAS (HYBRID)</strong></p><p><strong>DURATION: 3 MONTH CONTRACT </strong></p><p><strong>RATE: $25-29/HR DEPENDING ON EXPERIENCE </strong></p><p><br></p><p><strong>End User Support</strong></p><ul><li>Provide desktop and end-user support for both Windows and macOS devices, including laptops, peripherals, printers, docking stations, and mobile accessories.</li><li>Troubleshoot hardware, software, networking, VPN, connectivity, and application issues.</li><li>Support employees both remotely and onsite while delivering a positive customer experience.</li><li>Assist users with login issues, password resets, account lockouts, software requests, and access-related questions.</li><li>Diagnose and resolve endpoint issues efficiently to minimize user downtime.</li></ul>
<p>We are looking for a Help Desk Technician to provide front-line technical support for end users. This contract position focuses on resolving everyday desktop and account-related issues, supporting user onboarding activities, and helping maintain a reliable technology environment. The ideal candidate is comfortable working with Windows-based systems, managing user access, and delivering responsive service with a detail-oriented approach.</p><p><br></p><p>Responsibilities:</p><p>• Provide first-level technical assistance for hardware, software, and access-related issues reported by employees</p><p>• Set up new user accounts, configure system access, and prepare workstations for incoming staff</p><p>• Support and troubleshoot devices running Microsoft Windows 11 to ensure smooth day-to-day operation</p><p>• Maintain and update user profiles, permissions, and group access within Active Directory</p><p>• Respond to service requests in a timely manner and document incidents, actions taken, and resolutions</p><p>• Guide users through basic troubleshooting steps and escalate more complex issues when needed</p><p>• Assist with workstation deployment, configuration changes, and general desktop support tasks</p>
<p>We are seeking a <strong>Desktop Support Technician</strong> to provide hands-on technical support for end users in a fast-paced environment. This role is responsible for troubleshooting <strong>Windows systems</strong>, supporting <strong>Microsoft 365/Office 365</strong>, and performing <strong>desktop/laptop imaging and deployment</strong>.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide deskside and remote support for hardware, software, and peripheral issues.</li><li>Install, configure, image, and deploy Windows desktops and laptops.</li><li>Troubleshoot Windows 10/11 operating systems, user profiles, printers, and connectivity issues.</li><li>Support Microsoft 365/Office 365 applications including Outlook, Teams, Word, Excel, and SharePoint.</li><li>Perform device setup, upgrades, patching, and asset tracking.</li><li>Diagnose and resolve basic Active Directory, password reset, and account access issues.</li><li>Document incidents, resolutions, and support procedures in the ticketing system.</li><li>Escalate more complex technical issues when needed and assist with IT projects and office moves.</li></ul><p><br></p>
<p>A growing organization is seeking a hands-on IT Manager to serve as the primary technology resource for a Dallas-based office and multiple field locations. This role is ideal for an experienced systems administrator, network administrator, or IT generalist who enjoys a mix of infrastructure support, networking, end-user technology, and project-based work.</p><p>This is a highly visible position supporting both office and field operations while partnering closely with a larger corporate IT organization.</p><p><br></p><p>Responsibilities:</p><ul><li>Deploy, configure, and support Windows, macOS, and mobile devices</li><li>Configure and troubleshoot routers, switches, wireless networks, VPN connectivity, DNS, DHCP, and TCP/IP networking</li><li>Support Microsoft 365 and Active Directory administration</li><li>Set up and maintain technology infrastructure at remote field locations and project sites</li><li>Troubleshoot laptops, printers, plotters, VoIP systems, and mobile devices</li><li>Manage IT inventory, asset tracking, procurement, receiving, deployment, and refresh activities</li><li>Support onboarding, access changes, terminations, and equipment recovery</li><li>Coordinate with vendors, service providers, and internal IT teams</li><li>Lead local technology projects including office relocations, hardware refreshes, and site deployments</li><li>Maintain security compliance standards including MFA, endpoint protection, encryption, and patching</li><li>Document systems, assets, procedures, and network diagrams</li></ul>
<p>A company based in the Lawton, OK area is looking for a Manager of Field Services to lead the install, repair, and service-restoration teams across their service territory. This is a leadership opportunity for an experienced telecommunications field operations leader who can build high-performing teams, elevate service quality, and help deliver world-class broadband to rural communities. In this role, you will lead the field organization responsible for installing, maintaining, and troubleshooting telecommunications services and facilities. You will be accountable for installation and repair performance, customer experience in the field, technician development, safety, and operational efficiency. Candidates can live in the Oklahoma City or Tulsa area and be considered. </p><p><br></p><p>Responsibilities:</p><ul><li>Direct install, repair, and service-restoration operations across the service territory.</li><li>Serve as the senior field point of contact for escalations and complex service issues.</li><li>Lead field supervisors and senior technicians, including hiring, scheduling, performance management, and succession planning.</li><li>Establish and enforce standards and SOPs for installation, testing, troubleshooting, splicing, and repair of fiber-optic and copper facilities and customer-premise equipment.</li><li>Drive Service Quality and Operational Performance </li></ul>
We are looking for an IT Technician to provide reliable front-line desktop support for end users in Watchung, New Jersey. This Long-term Contract opportunity is ideal for someone with hands-on Level 1 support experience who communicates clearly, resolves routine technical issues efficiently, and delivers strong in-person service. The role offers the chance to support daily IT operations while learning client-specific tools and processes through on-the-job training.<br><br>Responsibilities:<br>• Deliver first-line desktop and help desk support for hardware, software, and basic system issues affecting end users.<br>• Respond to service requests and incidents by documenting, tracking, and updating tickets through resolution.<br>• Troubleshoot Windows-based workstation problems, including login access, device setup, and common application errors.<br>• Provide hands-on assistance to employees with workstation, peripheral, and connectivity-related concerns.<br>• Support user account activities in Active Directory such as basic access updates and account-related assistance.<br>• Escalate more complex technical problems when needed while maintaining clear communication with users and internal teams.<br>• Assist with device deployment, workstation preparation, and general desktop maintenance as part of ongoing IT support operations.
We are looking for an IT Support Technician to provide day-to-day technical support for a manufacturing facility in Indiana. This contract opportunity with potential for a permanent role is ideal for someone who enjoys being the go-to onsite IT resource, helping employees stay productive while keeping local systems and devices running smoothly. The role will work closely with plant personnel and leadership to resolve technical issues, support core business technology, and promote reliable IT operations in an industrial environment.<br><br>Responsibilities:<br>• Deliver frontline technical assistance for employees by diagnosing and resolving hardware, software, and access-related issues across the site.<br>• Support desktop and laptop computers, printers, scanners, mobile devices, and other end-user equipment to maintain daily operations.<br>• Manage and update service desk requests, ensuring issues are documented clearly and addressed in a timely manner.<br>• Troubleshoot Windows 10 and Windows 11 environments, including user accounts, device performance, and standard application problems.<br>• Provide support for Microsoft 365 tools and assist with routine administrative tasks tied to user productivity services.<br>• Help maintain local infrastructure by identifying and addressing basic network connectivity issues involving TCP/IP, DNS, DHCP, and wireless access.<br>• Keep hardware inventory records and technical documentation organized, accurate, and up to date.<br>• Partner with site leadership and other IT contacts to support stable technology operations within the manufacturing plant.
We are looking for a Software Support Technician to provide hands-on technical support for hardware and proprietary software environments in Phoenix, Arizona. This Long-term Contract position is ideal for someone who enjoys troubleshooting devices, maintaining reliable workstation performance, and delivering responsive end-user assistance. The role supports a mix of Dell and Apple equipment and requires a practical approach to resolving technical issues across connected hardware and software systems.<br><br>Responsibilities:<br>• Diagnose and resolve day-to-day issues involving workstations, peripherals, and related computer hardware to minimize operational downtime.<br>• Install, configure, and maintain Dell and Apple devices, ensuring systems are set up correctly for user needs and organizational standards.<br>• Perform cable routing, connection setup, and hardware integration for desktops, peripherals, and other associated equipment.<br>• Provide support for proprietary software applications, identifying problems, applying fixes, and escalating complex matters when necessary.<br>• Track service activity, device status, and support findings using organized records and reporting tools such as Excel.<br>• Assist with hardware measurements, validation, or metrology-related tasks where precision and documentation are required.<br>• Query or review system data in Microsoft SQL to support troubleshooting, reporting, or basic technical analysis.<br>• Contribute to updates, replacements, or changes in technical environments as assigned, including hardware and software support activities tied to operational improvements.
We are looking for an experienced Desktop Support Technician to join a short-term Contract assignment in Tunkhannock, Pennsylvania. This part-time opportunity supports on-site IT operations with a strong focus on maintaining Windows-based devices and ensuring systems remain secure and fully functional. The role is best suited for someone who is comfortable working hands-on with end-user hardware, patch management, and day-to-day technical issue resolution.<br><br>Responsibilities:<br>• Apply security patches and software updates to Windows desktops, laptops, docking stations, and selected servers in an on-site environment.<br>• Confirm that updated systems, peripherals, and connected equipment are operating correctly after maintenance is completed.<br>• Diagnose and resolve common workstation and server issues involving hardware, software, and overall system performance.<br>• Carry out technical work in alignment with established client procedures and documented patching standards.<br>• Record completed tasks, communicate unresolved items, and provide clear status updates on support activity.<br>• Support a workload centered primarily on patch deployment, while also addressing general repair and troubleshooting needs.<br>• Provide on-site technical assistance during scheduled weekday shifts, with no remote or weekend support involved.<br>• Step into an existing support need and help maintain continuity of service for the client environment during the assignment period.
We are looking for a dependable L1 IT Technician to deliver first-line technical support for employees across the organization in Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving everyday technology issues, supporting users with professionalism, and helping maintain smooth IT operations. In this role, you will handle a range of desktop, account, and access-related requests while contributing to a responsive and service-oriented support environment.<br><br>Responsibilities:<br>• Resolve day-to-day technical issues involving desktops, applications, peripherals, and network access, and route more complex problems to the appropriate support level when needed.<br>• Administer user access across Active Directory, Microsoft 365, and other business systems, including setting up accounts, resetting credentials, updating group memberships, and managing assigned licenses.<br>• Prepare equipment and system access for new employees and departing employees by configuring workstations, installing required software, imaging devices, and coordinating hardware deployment or return.<br>• Record support activity thoroughly within the ticketing platform, ensuring incidents, system details, troubleshooting steps, and final resolutions are accurately documented.<br>• Provide technical assistance to employees working remotely or in hybrid arrangements by using secure remote support tools to diagnose and resolve issues.<br>• Guide users on basic technology usage, common troubleshooting steps, and recommended practices to improve their experience and reduce repeat issues.<br>• Help strengthen internal IT documentation by updating knowledge articles and contributing to clear support procedures for recurring tasks and service requests.
We are looking for an L1 Help Desk Technician to provide dependable front-line technical support for both onsite employees and a large remote workforce in Pennsylvania. This contract position is ideal for someone who enjoys resolving everyday IT issues, supporting end users directly, and working in a Microsoft-centered environment. The role combines hands-on desktop support with remote assistance, ticket management, and routine device setup while helping maintain a smooth day-to-day technology experience across the organization.<br><br>Responsibilities:<br>• Deliver first-level technical assistance to employees working in the office as well as staff connecting remotely from other locations.<br>• Manage incoming support requests through the ticketing queue, document issues accurately, and move cases forward to resolution in a timely manner.<br>• Troubleshoot Windows-based hardware and software problems, including common break/fix incidents affecting desktops, laptops, and user accounts.<br>• Provide direct one-on-one support through chat, remote access tools, and occasional phone interaction to address user concerns efficiently.<br>• Prepare and configure end-user devices for deployment, ensuring systems are ready for business use.<br>• Perform routine checks on key office technology and infrastructure at the beginning and end of the workday to help identify issues early.<br>• Support a Dell-based workstation environment and assist users with Microsoft platform-related questions and technical problems.<br>• Collaborate closely with the onsite team to extend coverage and reduce support delays for employees needing immediate assistance.
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical assistance for end users in San Angelo, Texas. This is a Contract-to-permanent position which is ideal for someone who enjoys resolving desktop and device issues, supporting daily IT operations, and delivering a strong customer experience. The role combines hands-on workstation support with incident resolution, system configuration, and continuous improvement of support processes. <br> Responsibilities: • Deliver desktop and help desk support by diagnosing technical issues, fulfilling service requests, and restoring user productivity in a timely manner. • Install, configure, and update software, hardware, and peripheral devices while ensuring systems are set up to meet user and business needs. • Troubleshoot escalated incidents in partnership with technical specialists and contribute to the resolution of complex or high-impact problems. • Perform routine maintenance on workstations, printers, and related equipment to improve reliability and reduce recurring issues. • Prepare, distribute, and personalize end-user devices and accessories, including verifying proper configuration before deployment. • Use PowerShell to review, adjust, and create scripts that streamline repeatable IT support tasks and administrative processes. • Maintain accurate service documentation, record troubleshooting steps, and contribute to knowledge-sharing efforts within the support team. • Identify support activities that can be handled efficiently by the service desk and recommend practical improvements to operating procedures.
<p>PERMANENT POSITION! SYSTEMS NETWORK ENGINEER (Direct Hire PERM)</p><p>FLEXIBLE SCHEDULE: ONSITE WEEKLY BUT YOU CAN FLEX YOUR TIME as you’ll work off hours. </p><p>* HANDS ON TECHNICAL POSITION. MID SIZED COMPANY. “CAPTAIN OF YOUR OWN SHIP.” Be comfortable being the SOLE SYSTEMS NETWORK ENGINEER! </p><p>DAILY WORK ONSITE in the Des Moines Office IOWA AREA.</p><p>*** For immediate and confidential consideration on this SYSTEMS NETWORK ENGINEER, please send a message to CARRIE DANGER on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. *** Salary up to $100K. PLUS A BONUS & overtime pay! You must reside in the Des Moines area. </p><p><strong>REQUIRED TECHNICAL SKILLS: BOTH SYSTEMS, SERVER, & NETWORK! Networking / Network Engineering – Server, VMWare, Cisco Meraki experience and Routers, Switches, and firewall experience, Azure, Active Directory.</strong></p><p>You must have Current Technical Infrastructure experience & be the Sole SYSTEMS NETWORK ENGINEER, Technical current HANDS-ON skills in both Server infrastructure, Networking. You will be hands on technical and you will be you will be a difference maker in working with the infrastructure team.</p><p>MUST HAVE BOTH Networking & Systems Administration experience</p><p>• Server & VMware </p><p>• Networking experience!</p><p>• Citrix</p><p>• Cisco Meraki switches</p><p>• Cisco firewalls</p><p>• Tailscale VPN - Citrix inside of that for remote access switching to Tailscale VPN</p><p>• Parallels Rass – Network infrastructure – VPN into that and - get everything out of that data center / rack room. – Building everything into the Cloud. </p><p>• Rebuild network</p><p>• Patch management experience</p><p>• Network updates: scheduled, communicate and tell them when you want to do it. </p><p>• Server updates, alerts, SOC 2 standpoint – rules and regulations responsible for making sure can pass audits.</p><p>• CURRENT Hands-on Infrastructure & Networking experience – Current Technical skills with, PLUS Networking including Cisco Switches & Routers, & Cisco Meraki.</p><p>Systems Administration experience: VMware, Server support / Windows, O365, Exchange OnLine, Azure, SAN Storage. Powershell Scripting .</p><p>• Strong Project management skills. Proven ability to take ownership & drive to solution!</p><p>If you know of anyone who you would recommend for this opportunity or others, referral bonuses paid upon placement of the referral! Full time Systems Network Engineer - PERMANENT DIRECT HIRE ONSITE HYBRID position to $100K K. For immediate and confidential consideration on this Direct Hire position or other permanent IT opportunities in the Des Moines OR Iowa area, please call CARRIE DANGER, SVP at My Direct Office #: 515-259-6087, or e-mail resume confidentially to Carrie Danger – email address on my LinkedIN Page! position in the Des Moines IOWA area up to $100K.</p>