We are looking for a NOC Technician to join a hi-tech engineering team in Iowa in a contract-to-permanent role. This position supports network and telecommunications infrastructure by installing, testing, maintaining, and restoring equipment across a variety of site environments. The ideal candidate is comfortable working hands-on with cabling and network hardware while responding quickly to service issues and maintaining reliable system performance.<br><br>Responsibilities:<br>• Install, configure, and verify telecommunications and network equipment at customer locations, carrier sites, and business facilities.<br>• Troubleshoot service interruptions by accessing switches and related systems, then carry out corrective actions to restore connectivity and performance.<br>• Perform copper and fiber cabling work, including routing, termination, splicing, fault identification, testing, and repair.<br>• Complete preventive maintenance and operational checks to keep communication infrastructure functioning efficiently and reduce downtime.<br>• Adjust equipment settings, replace defective components, and validate repairs through functional testing before returning systems to service.<br>• Maintain accurate service documentation covering installations, maintenance activity, repairs, and test results for reporting purposes.<br>• Explain equipment operation and basic care to end users or clients to support proper use after installation or service.<br>• Coordinate parts and materials needed for repair work and manage tasks effectively to meet service schedules.<br>• Support network standards and established procedures while escalating complex technical issues to senior engineering or operations teams when needed.
<p><strong>Overview</strong></p><p>We are seeking a hands-on, customer-focused Network Services Response Technician to provide frontline IT support across a dynamic, event-driven enterprise environment. This role supports both daily operations and high-visibility sporting and city events, ensuring all technology functions seamlessly when it matters most. You will be responsible for troubleshooting a wide range of devices and systems, managing support requests through a ticketing system, and delivering exceptional in-person service to end users. This position is ideal for someone who thrives in fast-paced environments, enjoys hands-on technical work, and is flexible to support evenings or weekends based on event schedules while maintaining a consistent 40-hour work week.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide deskside and end-user support for hardware, software, and connectivity issues</li><li>Build, image, configure, and deploy desktops, laptops, and mobile devices</li><li>Troubleshoot and support technologies including cameras, projectors, AV systems, entry/access systems, and IoT devices</li><li>Manage and resolve support tickets in a high-volume environment (team handles ~40 tickets/day)</li><li>Prioritize and respond to issues based on urgency, especially during live events</li><li>Support sporting events and other on-site operations, ensuring all technology is fully functional</li><li>Maintain accurate documentation, asset tracking, and inventory records</li><li>Collaborate with team members and escalate issues as needed to ensure timely resolution</li><li>Assist with system monitoring and general IT operations support</li></ul>
We are looking for a PC Technician to support a long-term contract assignment in Feasterville Trevose, Pennsylvania. In this role, you will help prepare end users for a Microsoft Entra deployment by guiding them through account setup, data synchronization, and workstation readiness. This position is ideal for someone who is comfortable working hands-on with computer hardware, assisting users directly, and following a structured process across multiple site visits.<br><br>Responsibilities:<br>• Support Microsoft Entra deployment activities by assisting users with device setup and access preparation at assigned locations.<br>• Guide employees through OneDrive synchronization, Microsoft Authenticator configuration, and browser data transition to a supported environment.<br>• Reimage workstations and install a clean operating system to prepare devices for redeployment.<br>• Help end users sign in to newly configured computers and confirm successful access to required business applications and services.<br>• Transfer and validate user data from cloud-based storage into the appropriate organizational environment after device setup.<br>• Troubleshoot basic hardware, software, and connectivity issues during deployment tasks and escalate unresolved problems to the designated support team.<br>• Follow established scripts and deployment procedures to maintain consistency, accuracy, and a positive user experience throughout the rollout.
<p>We are partnering with a growing technology services team in the Green Bay area that is looking to add an Endpoint Service Technician to their break/fix desktop support team. This is a hands-on, hardware-focused role ideal for someone who enjoys troubleshooting, repairing devices, and working in a fast-paced technical lab environment.</p><p>What You’ll Be Doing</p><p>As part of a collaborative team, you will diagnose, repair, and maintain desktops, laptops, mobile devices, and related hardware equipment. This position is heavily focused on physical device repair and break/fix support rather than traditional help desk work.</p><p>Daily responsibilities include:</p><ul><li>Diagnosing and repairing laptops, desktops, iPhones, and mobile devices</li><li>Performing device disassembly/reassembly and hardware replacement</li><li>Troubleshooting hardware and software issues across Apple and Microsoft environments</li><li>Supporting HP, Apple, Lenovo, and Dell devices</li><li>Maintaining efficient ticket turnaround and repair throughput</li><li>Assisting with new device setup and deployment</li><li>Occasionally traveling within the Green Bay/Fox Valley area for onsite installations or deployments</li><li>Handling and unpackaging equipment and materials (must be able to lift up to 50 lbs.)</li></ul><p>This team supports a high-volume repair environment, averaging approximately 5–15 PCs and 2–4 phones repaired daily.</p><p>Technical Environment</p><ul><li>Apple products and devices</li><li>Microsoft products and operating systems</li><li>HP, Dell, Lenovo hardware</li></ul><p><br></p>
We are looking for a dedicated PC Technician to join our team in South Plainfield, New Jersey. This is a contract position with the potential for long-term employment, perfect for a proactive individual who thrives in a hands-on, support-focused role. The ideal candidate will provide technical support across multiple locations, ensuring smooth business operations and resolving technical issues efficiently.<br><br>Responsibilities:<br>• Provide comprehensive desktop and PC support across main and satellite office locations.<br>• Troubleshoot and maintain printers, including high-volume and specialized label printers.<br>• Offer basic support for NetSuite and assist with related system issues.<br>• Manage and support the RingCentral communication platform.<br>• Maintain and troubleshoot security camera systems to ensure functionality.<br>• Address and resolve hardware and software issues in a Windows/Microsoft environment.<br>• Collaborate with a small IT team to ensure seamless technology operations.<br>• Travel occasionally to satellite locations to provide on-site technical support.<br>• Respond promptly to reactive troubleshooting needs in a fast-paced environment.<br>• Assist with general IT support tasks as they arise across business operations.
We are looking for a PC Technician to support end users during a Microsoft Entra deployment in Feasterville Trevose, Pennsylvania. This Long-term Contract position focuses on preparing user devices, guiding employees through authentication setup, and ensuring a smooth transition to refreshed workstations. The ideal candidate is comfortable following defined processes, working directly with users, and resolving common hardware and software setup needs in a fast-paced environment.<br><br>Responsibilities:<br>• Support the Microsoft Entra rollout by preparing user devices and completing assigned setup activities at each site.<br>• Guide employees through OneDrive synchronization, multi-factor authentication enrollment with Microsoft Authenticator, and browser profile transition from Chrome to Edge.<br>• Reimage workstations with a clean operating system installation as part of device refresh and deployment tasks.<br>• Assist users with accessing their newly configured computers and confirm successful sign-in to required systems.<br>• Transfer and validate user files so business-related documents and resources are available in the appropriate organizational environment.<br>• Test access to essential applications, accounts, and services to ensure each user is ready to work after deployment.<br>• Document issues encountered during setup and escalate complex user or device problems to the designated support team for further resolution.<br>• Handle basic hardware-related tasks involving desktops, laptops, cables, and peripheral equipment as needed during deployment activities.
We are looking for a PC Technician to support end users during a Long-term Contract engagement in Feasterville Trevose, Pennsylvania. This position focuses on preparing users and devices for a Microsoft Entra rollout by guiding account setup, data synchronization, and workstation readiness. The technician will provide hands-on assistance across multiple site visits, ensuring employees can access their systems, files, and business applications with minimal disruption.<br><br>Responsibilities:<br>• Guide users through OneDrive synchronization and help configure secure access using Microsoft Authenticator.<br>• Support the transition of browser-based user information by moving necessary data and settings into Microsoft Edge.<br>• Reimage workstations and perform clean operating system installations on assigned computers after initial site activities are completed.<br>• Assist employees with signing in to newly prepared devices and confirm successful access to their accounts.<br>• Move user files from cloud storage into the required organizational environment and verify availability of work-related resources.<br>• Test core applications and services after setup to ensure each user can perform daily job functions without issue.<br>• Document problems encountered during deployment activities and escalate unresolved user or device issues to the appropriate support team.<br>• Handle hardware-related tasks such as workstation setup, peripheral connections, and basic cabling as needed at each location.
We are looking for a PC Technician to support a large-scale endpoint deployment initiative in Feasterville Trevose, Pennsylvania. This Long-term Contract opportunity is ideal for someone who is comfortable working directly with end users, preparing devices for production use, and ensuring a smooth setup experience across multiple sites. The role combines hands-on technical work with user-facing support, requiring strong attention to detail and a consistent approach to device configuration and data readiness.<br><br>Responsibilities:<br>• Prepare users for device deployment by confirming cloud file synchronization, setting up secure authentication access, and transferring browser-based work data to the required platform.<br>• Reimage workstation hardware and install a clean operating system to align devices with current technical standards.<br>• Guide employees through first-time sign-in on newly deployed computers and help them regain access to their work environment.<br>• Move required files from cloud storage into the appropriate organizational environment and verify successful access to business applications and services.<br>• Follow established deployment procedures at each site to complete device setup accurately and efficiently.<br>• Troubleshoot hardware, operating system, and access issues during the rollout and escalate complex cases to the designated support team when needed.<br>• Provide in-person technical assistance to end users throughout the deployment process to minimize downtime and confusion.