We are looking for a skilled NOC Technician to join our team in Somerset, New Jersey. This contract position offers an excellent opportunity to contribute to the operation and maintenance of data center infrastructure. The role involves ensuring optimal performance of server, network, and storage hardware, along with addressing technical challenges in a dynamic environment.<br><br>Responsibilities:<br>• Monitor, troubleshoot, and maintain physical servers, network devices, and storage hardware within the data center.<br>• Perform equipment installations, including racking, stacking, and cable management to ensure proper connectivity.<br>• Identify and resolve hardware issues promptly to maintain high system uptime.<br>• Manage and optimize infrastructure performance while adhering to security standards.<br>• Address environmental concerns within the data center to ensure operational stability.<br>• Work with wireless technologies such as Wireless Application Protocol (WAP) and Wireless Personal Area Networks (WPAN).<br>• Utilize tools like Norton Utilities to diagnose and resolve issues effectively.<br>• Collaborate with team members to implement solutions and improve processes.<br>• Apply industry best practices and standards to maintain system reliability.<br>• Conduct routine checks and preventive maintenance to avoid potential disruptions.
**Network Operations Engineer (Central Office / Core Voice)** <br>Full-time | On-site (Southwest Oklahoma) | Limited travel | On-call rotation<br><br>We are partnering with a regional telecommunications provider undergoing significant network modernization and expansion. This organization operates a multi-vendor fiber and packet-optical network and is investing heavily in FTTH, transport, and IP-based voice platforms.<br><br>This role is responsible for the day-to-day operation, provisioning, and maintenance of central office and core voice systems. You’ll play a key role in maintaining service reliability while supporting the transition from legacy TDM infrastructure to modern fiber/IP networks.<br><br>**What you’ll be doing:**<br><br>* Manage central office operations including provisioning, installation, and maintenance of core voice, data, and peripheral equipment<br>* Administer subscriber data and switch translations (adds, moves, changes, deletes)<br>* Support and maintain softswitch, IMS, SBC, and broadband infrastructure<br>* Monitor network and service quality; respond to alarms and service issues<br>* Assist with migration from legacy TDM/DLC systems to fiber and IP-based platforms<br>* Develop and follow procedures, including maintenance programs and MOPs<br>* Support compliance activities including lawful intercept provisioning (CALEA)<br>* Collaborate with engineering, customer service, and field teams<br>* Maintain accurate documentation and reporting<br><br>**What we’re looking for:**<br><br>* 5+ years of experience working with carrier-grade voice switch or softswitch platforms (Ribbon/GENBAND, Metaswitch, or similar)<br>* Strong troubleshooting skills and ability to identify root cause<br>* Solid understanding of telecom environments and carrier relationships<br>* Experience with Microsoft 365 tools for reporting and documentation<br>* Strong communication skills and ability to work in a team environment<br><br>**Nice to have:**<br><br>* Experience with TDM-to-IP or fiber migrations<br>* Knowledge of SIP, IMS, and session border controllers<br>* Exposure to fiber access technologies (PON, Calix or similar)<br>* Familiarity with transport, timing/synchronization, and DC power systems<br>* Certifications (Cisco, Ribbon, Metaswitch, etc.)<br><br>**Environment & perks:**<br><br>* Hands-on role in a growing fiber network environment<br>* Opportunity to work on modernization initiatives and emerging technologies<br>* Competitive compensation plus full benefits (health, 401k, PTO, etc.)
We are looking for a skilled NOC Technician to join our team in Somerset, New Jersey. In this long-term contract position, you will play a vital role in maintaining and optimizing network operations, ensuring seamless connectivity and performance. This opportunity is ideal for professionals with expertise in network monitoring and troubleshooting who are eager to contribute to a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Monitor and maintain network performance, identifying and resolving issues promptly to ensure uninterrupted service.<br>• Utilize Norton Utilities for Windows to perform system diagnostics and optimize network functionality.<br>• Manage Wireless Application Protocol (WAP) operations to support secure and reliable wireless communication.<br>• Oversee Wireless Personal Area Network (WPAN) configurations and troubleshooting to enhance connectivity.<br>• Handle cable assemblies, ensuring proper installation and maintenance to prevent network disruptions.<br>• Collaborate with cross-functional teams to implement network upgrades and improvements.<br>• Document network activities and issues, maintaining accurate records for future reference.<br>• Provide technical support to address user concerns and ensure satisfaction.<br>• Analyze network data to identify trends and recommend proactive solutions.<br>• Stay updated on industry developments to apply best practices in network operations.
We are looking for a skilled, detail-oriented support specialist to join a Tier 2 network operations environment in Maryland. This long-term contract position focuses on incident management, technical troubleshooting, and service restoration across network, systems, and communications platforms. The role supports critical customer operations by monitoring performance, resolving issues within defined scope, and partnering with senior team members and service providers to address more complex disruptions. Success in this position requires strong customer service, sound technical judgment, and the flexibility to support a 24/7/365 operations center, including some weekends and holidays.<br><br>Responsibilities:<br>• Oversee network management and monitoring tools to identify service disruptions and coordinate with telecom carriers to restore connectivity as quickly as possible.<br>• Document incidents thoroughly and maintain accurate, timely updates within the incident tracking system to ensure clear communication and accountability.<br>• Investigate system and network issues of limited to moderate complexity, resolving problems directly when possible and escalating when broader support is needed.<br>• Support highly available IP-based environments, messaging platforms, and air-to-ground communications systems by applying practical technical knowledge during daily operations.<br>• Assist customers and internal business teams by answering routine technical questions and providing clear guidance toward effective resolution.<br>• Collaborate with senior analysts and leadership on higher-impact service issues, while taking ownership of less complex incidents from diagnosis through closure.<br>• Monitor performance, evaluate faults, and perform troubleshooting steps to correct or escalate infrastructure and connectivity problems affecting service delivery.<br>• Contribute to deployment, configuration, and maintenance activities, including identifying opportunities to improve operational efficiency through better processes or tools.<br>• Participate in network solution planning and configuration efforts, and complete cross-training across Transport, DataLink, and Applications support functions within the first several months of the assignment.
We are looking for a NOC Specialist to provide technical support for customer-facing teams and internal corporate staff in Atlanta, Georgia. This Long-term Contract position focuses on resolving hardware, software, and network issues through both onsite and remote support while helping maintain a reliable end-user environment. The ideal candidate is comfortable assisting non-technical users, managing user access, and supporting device setup and deployment in a fast-paced IT services setting.<br><br>Responsibilities:<br>• Deliver hands-on and remote support for desktops, laptops, software applications, and connectivity issues affecting end users.<br>• Reset locked credentials, update access permissions, and assist with day-to-day account support activities.<br>• Troubleshoot organization account issues and help users regain access to required systems and tools.<br>• Investigate and resolve problems related to call center platforms and other business-critical applications.<br>• Support new employee setup by preparing equipment, coordinating workstation readiness, and assisting with onboarding needs.<br>• Track technology assets accurately by updating inventory records and maintaining equipment status throughout its lifecycle.<br>• Prepare returned and newly issued devices by re-imaging, formatting, and configuring systems for deployment.<br>• Manage directory assignments by placing users and computers into appropriate Active Directory groups.<br>• Create, modify, and deactivate user accounts in alignment with operational requirements and support requests.
<p><strong>Overview</strong></p><p>This individual supports a population of users consisting of customer service representatives and corporate support associates with any Hardware, Software, or Networking related issues. </p><p><br></p><p><strong>Duties/Responsibilities: </strong></p><ul><li>Troubleshoot and resolve IT Issues reported via Helpdesk, chat, phone, Voicemail, and email.</li><li>Provide onsite and remote Software, Hardware, and networking support.</li><li>Account Password resets, unlocks.</li><li>VPN account management and troubleshooting.</li><li>Call center software troubleshooting.</li><li>Assist with new user onboarding and equipment deployment</li><li>Utilize and maintain asset tracking system</li><li>Format and re-image new and returned assets.</li><li>Assign users and computers to proper groups in active directory.</li><li>Assist with creation and removal of user accounts</li></ul>
<p>Robert Half is currently seeking a Contract PC Technician to join our client's IT support team. As a Contract PC Technician, you will be responsible for providing essential technical support, maintaining desktop systems, and ensuring the efficient operation of PCs within the organization. This is a contract position that offers an exciting opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Hardware Support:</strong> Install, configure, and troubleshoot desktop computers, laptops, and peripherals (e.g., printers, monitors) to ensure they function correctly.</li><li><strong>Software Installation:</strong> Install, update, and maintain software applications, operating systems, and security patches on desktop systems.</li><li><strong>Technical Support:</strong> Provide technical assistance to end-users, diagnosing and resolving hardware and software issues in a timely manner.</li><li><strong>Hardware Maintenance:</strong> Perform hardware upgrades, repairs, and preventive maintenance on PCs, ensuring optimal performance and reliability.</li><li><strong>Inventory Management:</strong> Maintain accurate records of PC hardware and software assets, including tracking and procurement of new equipment as needed.</li><li><strong>User Training:</strong> Assist end-users in understanding and using software applications and provide guidance on best practices for PC usage.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>Security Compliance:</strong> Ensure that PCs are in compliance with security policies, including antivirus and system security updates.</li></ol>
We are looking for a dedicated PC Technician to join our team in South Plainfield, New Jersey. This is a contract position with the potential for long-term employment, perfect for a proactive individual who thrives in a hands-on, support-focused role. The ideal candidate will provide technical support across multiple locations, ensuring smooth business operations and resolving technical issues efficiently.<br><br>Responsibilities:<br>• Provide comprehensive desktop and PC support across main and satellite office locations.<br>• Troubleshoot and maintain printers, including high-volume and specialized label printers.<br>• Offer basic support for NetSuite and assist with related system issues.<br>• Manage and support the RingCentral communication platform.<br>• Maintain and troubleshoot security camera systems to ensure functionality.<br>• Address and resolve hardware and software issues in a Windows/Microsoft environment.<br>• Collaborate with a small IT team to ensure seamless technology operations.<br>• Travel occasionally to satellite locations to provide on-site technical support.<br>• Respond promptly to reactive troubleshooting needs in a fast-paced environment.<br>• Assist with general IT support tasks as they arise across business operations.
We are looking for a PC Technician to support onsite technology needs for a diverse range of business environments in Sacramento, California. This Long-term Contract position is ideal for a hands-on, detail-oriented individual who can manage service visits independently, resolve technical issues across hardware and connectivity, and provide an excellent client experience. The role combines field support, device installation, and structured cabling work, with opportunities to assist in varied commercial settings including healthcare and retail locations.<br><br>Responsibilities:<br>• Complete scheduled installations, service requests, and urgent support visits at client locations within the Sacramento, California area.<br>• Diagnose and resolve entry- to mid-level technical issues involving computer hardware, network connectivity, telecommunications equipment, and end-user devices.<br>• Travel to customer sites within an assigned local radius and manage appointments effectively within designated service windows.<br>• Install, route, and terminate structured cabling, including CAT5 and CAT6, while maintaining clean and organized work areas.<br>• Coordinate with remote support teams through collaboration platforms such as Slack to troubleshoot issues and confirm next steps when additional assistance is needed.<br>• Deliver detail-oriented onsite service by communicating clearly with clients, setting expectations, and ensuring work is completed to a high standard.<br>• Support technology deployments across commercial environments such as retail locations, hospitals, dental offices, and other business facilities.<br>• Maintain accurate updates on field activity, service progress, and issue resolution while working with minimal supervision.<br>• Contribute to additional low-voltage, telephony, AV, or fiber-related tasks when project needs require broader technical support.
We are looking for a skilled PC Technician to support hardware setup, troubleshooting, and device maintenance for an Information Technology environment in California. This is a Contract position suited for someone who is comfortable working with a range of computer systems, peripherals, and physical connectivity needs. The ideal candidate will bring hands-on experience with Dell Technologies and Apple devices while delivering dependable technical support in a detail-oriented setting.<br><br>Responsibilities:<br>• Install, configure, and maintain desktop computers, laptops, monitors, and related hardware for end users.<br>• Diagnose hardware issues and perform repairs or component replacements to restore equipment to proper working order.<br>• Set up and organize cabling for workstations, peripherals, and other connected technology to ensure reliable performance.<br>• Provide technical support for Dell Technologies equipment and Apple devices, including initial setup and ongoing troubleshooting.<br>• Test associated hardware such as docking stations, keyboards, printers, and other peripherals to confirm full functionality.<br>• Track device conditions, completed service activities, and equipment needs to support accurate IT records.<br>• Assist with workstation deployments, equipment moves, and hardware refresh activities across the site.<br>• Coordinate with internal teams to resolve technical issues efficiently and minimize user downtime.
We are looking for a dependable PC Technician to join a production-focused team in Niles, Illinois. This contract opportunity with potential for a permanent position is ideal for someone who enjoys hands-on work, can follow detailed instructions with care, and takes pride in producing consistent, high-quality results. The position centers on assembling computer-related components, completing guided system setup, and confirming basic functionality through standardized testing. Success in this role comes from accuracy, patience, and a willingness to learn in a structured environment.<br><br>Responsibilities:<br>• Gather required parts for each build, confirm materials against work orders, and prepare components for assembly.<br>• Assemble units by installing hardware pieces such as boards, brackets, speakers, and related components in the proper sequence.<br>• Connect cables and internal parts carefully, ensuring correct placement, orientation, and fastening throughout the build process.<br>• Power on completed units and perform guided system setup, registration, and basic software-driven configuration using provided tools.<br>• Run routine updates and verify that each system starts properly and performs expected core functions.<br>• Complete burn-in and quality checks to confirm the finished unit meets established operating standards.<br>• Record completion steps, obtain secondary verification when required, and maintain accurate production documentation.<br>• Package approved systems according to instructions, apply labels, and transfer finished products into inventory.