**Network Operations Engineer (Central Office / Core Voice)** <br>Full-time | On-site (Southwest Oklahoma) | Limited travel | On-call rotation<br><br>We are partnering with a regional telecommunications provider undergoing significant network modernization and expansion. This organization operates a multi-vendor fiber and packet-optical network and is investing heavily in FTTH, transport, and IP-based voice platforms.<br><br>This role is responsible for the day-to-day operation, provisioning, and maintenance of central office and core voice systems. You’ll play a key role in maintaining service reliability while supporting the transition from legacy TDM infrastructure to modern fiber/IP networks.<br><br>**What you’ll be doing:**<br><br>* Manage central office operations including provisioning, installation, and maintenance of core voice, data, and peripheral equipment<br>* Administer subscriber data and switch translations (adds, moves, changes, deletes)<br>* Support and maintain softswitch, IMS, SBC, and broadband infrastructure<br>* Monitor network and service quality; respond to alarms and service issues<br>* Assist with migration from legacy TDM/DLC systems to fiber and IP-based platforms<br>* Develop and follow procedures, including maintenance programs and MOPs<br>* Support compliance activities including lawful intercept provisioning (CALEA)<br>* Collaborate with engineering, customer service, and field teams<br>* Maintain accurate documentation and reporting<br><br>**What we’re looking for:**<br><br>* 5+ years of experience working with carrier-grade voice switch or softswitch platforms (Ribbon/GENBAND, Metaswitch, or similar)<br>* Strong troubleshooting skills and ability to identify root cause<br>* Solid understanding of telecom environments and carrier relationships<br>* Experience with Microsoft 365 tools for reporting and documentation<br>* Strong communication skills and ability to work in a team environment<br><br>**Nice to have:**<br><br>* Experience with TDM-to-IP or fiber migrations<br>* Knowledge of SIP, IMS, and session border controllers<br>* Exposure to fiber access technologies (PON, Calix or similar)<br>* Familiarity with transport, timing/synchronization, and DC power systems<br>* Certifications (Cisco, Ribbon, Metaswitch, etc.)<br><br>**Environment & perks:**<br><br>* Hands-on role in a growing fiber network environment<br>* Opportunity to work on modernization initiatives and emerging technologies<br>* Competitive compensation plus full benefits (health, 401k, PTO, etc.)
<p>We're looking for an experienced Senior NOC Engineer to oversee the monitoring, troubleshooting, and stability of critical network and data center infrastructure in a 24x7 operations environment. With 5+ years of hands-on NOC/network engineering experience, you'll operate as a senior escalation point — driving incident response, root cause analysis, and process improvement across a complex, high-availability network supporting enterprise and hyperscale customers.</p><p>This role sits at Level 3+ within the NOC hierarchy: you'll mentor junior engineers, own the toughest tickets, and be a key technical liaison between our facility, customers, and vendors.</p><p><br></p><p>What You'll Do</p><ul><li>Monitor network and system performance, capacity, and availability across a large-scale, mission-critical infrastructure using enterprise monitoring and diagnostic tools</li><li>Serve as the senior escalation point for Level 1/2 NOC staff — leading root cause analysis (RCA) on complex incidents and driving them to resolution within SLA</li><li>Configure, deploy, and troubleshoot network devices including routers, switches, firewalls, load balancers, and VPN/QoS systems</li><li>Diagnose and resolve issues across routing/switching protocols (BGP, OSPF, MPLS, EIGRP), the OSI/TCP-IP stack, and virtualization platforms (VMware)</li><li>Lead incident, problem, and change management processes; coordinate with Network Engineering, Facilities, and customer teams during outages or maintenance windows</li><li>Maintain and improve runbooks, escalation procedures, and shift-handoff documentation</li><li>Interact directly with capacity owners, equipment vendors, and customers on service-affecting issues, providing clear technical and status communication</li><li>Support capacity planning, trending, and proactive problem identification to reduce recurring incidents</li><li>Participate in and help lead a rotating on-call schedule, including nights, weekends, and holidays as required for 24x7 coverage</li><li>Mentor and train junior NOC technicians/engineers on troubleshooting methodology and tools</li></ul><p><br></p>
<p><strong>Overview</strong></p><p>Robert Half is seeking a CAD Technician for a short-term contract opportunity with our client in Macon, GA. This role is ideal for someone early in their engineering or design career who has experience working with CAD software and enjoys creating technical drawings and documentation.</p><p>The primary focus of this position will be converting existing parts and components into accurate 3D models and detailed drawings for engineering documentation purposes.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Create and maintain 3D CAD models for parts and components.</li><li>Generate detailed print drawings and supporting documentation from existing parts.</li><li>Interpret engineering drawings, prints, and dimensional information.</li><li>Accurately document component measurements and specifications.</li><li>Work closely with engineering and manufacturing teams to ensure drawing accuracy.</li><li>Organize and maintain CAD files and technical documentation.</li><li>Support ongoing documentation as needed.</li></ul><p><strong>Please note: </strong>This position is fully onsite, Monday-Friday, in Macon, GA. Please don't apply to this posting if you're not already local to the area and willing to work onsite</p>
<p>We are looking for a PC Technician to support desktop hardware, peripheral devices, and end-user equipment. This contract position is ideal for someone with hands-on experience troubleshooting computer systems, setting up workstations, and delivering dependable technical support in a fast-paced environment. The role focuses on maintaining device performance, resolving hardware issues, and ensuring users have properly configured equipment to support daily operations.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and maintain desktop computers, laptops, monitors, and related hardware for end users.</p><p>• Diagnose and resolve hardware and device issues involving workstations, peripherals, and connected equipment.</p><p>• Set up and organize cabling for computer equipment and workstation deployments while maintaining clean and functional installations.</p><p>• Provide technical support for Dell and Apple devices, including device imaging, replacement, and general troubleshooting.</p><p>• Use Intune to assist with device configuration, management, and deployment activities.</p><p>• Track service requests, document resolutions, and update ticket status accurately in Atlassian Jira.</p><p>• Support hardware refreshes, workstation moves, and equipment replacements as needed across the site.</p>
We are looking for a dependable PC Technician to join a production-focused team in Niles, Illinois. This contract opportunity with potential for a permanent position is ideal for someone who enjoys hands-on work, can follow detailed instructions with care, and takes pride in producing consistent, high-quality results. The position centers on assembling computer-related components, completing guided system setup, and confirming basic functionality through standardized testing. Success in this role comes from accuracy, patience, and a willingness to learn in a structured environment.<br><br>Responsibilities:<br>• Gather required parts for each build, confirm materials against work orders, and prepare components for assembly.<br>• Assemble units by installing hardware pieces such as boards, brackets, speakers, and related components in the proper sequence.<br>• Connect cables and internal parts carefully, ensuring correct placement, orientation, and fastening throughout the build process.<br>• Power on completed units and perform guided system setup, registration, and basic software-driven configuration using provided tools.<br>• Run routine updates and verify that each system starts properly and performs expected core functions.<br>• Complete burn-in and quality checks to confirm the finished unit meets established operating standards.<br>• Record completion steps, obtain secondary verification when required, and maintain accurate production documentation.<br>• Package approved systems according to instructions, apply labels, and transfer finished products into inventory.
<p>We are seeking a <strong>PC Technician / IT Hardware Technician</strong> for a <strong>1-week onsite project in Sioux Falls, South Dakota</strong>. This role will support hands-on IT hardware activities, including computer setup, device installation, workstation deployment, peripheral connectivity, and basic troubleshooting. The ideal candidate is dependable, technically skilled, and comfortable working independently or as part of a project team in a fast-paced environment.</p><p>Key Responsibilities</p><ul><li>Set up, install, and configure desktop PCs, laptops, monitors, docking stations, and peripherals</li><li>Perform hardware swaps, upgrades, and replacements as needed</li><li>Disconnect, move, and reconnect workstations and related equipment</li><li>Troubleshoot basic hardware, connectivity, and peripheral issues onsite</li><li>Test devices to confirm proper functionality after installation or deployment</li><li>Assist with imaging, asset tagging, and inventory tracking if required</li><li>Provide support for cable management and workstation organization</li><li>Document completed work and report issues to the project lead or client contact</li></ul><p><br></p>