<p><strong>About the Client:</strong></p><p> Our client is a leading data center colocation provider delivering mission-critical infrastructure to enterprise customers. They are committed to operational excellence, uptime, and delivering best-in-class support across power, cooling, and physical infrastructure systems.</p><p><br></p><p><strong>Position Overview:</strong></p><p> We are seeking a <strong>Data Center Operations Technician</strong> to join the team responsible for monitoring and maintaining critical power, cooling, and environmental systems. This NOC-style role focuses on ensuring continuous availability and reliability across the facility’s infrastructure. The ideal candidate thrives in a fast-paced, 24/7 operations environment and has a strong understanding of data center facilities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor data center power, cooling, and environmental systems via DCIM/BMS tools.</li><li>Respond to alarms and incidents, escalating issues as needed.</li><li>Perform routine inspections and documentation of critical systems.</li><li>Coordinate with engineering, facilities, and IT teams for maintenance and troubleshooting.</li><li>Maintain shift logs, reports, and operational documentation.</li><li>Follow standard operating procedures and safety protocols to ensure uptime and compliance.</li></ul><p><br></p>
<p>We are looking for a dedicated IT Support Technician to provide exceptional technical support and ensure the smooth operation of IT systems and services. In this Contract-to-Permanent position, you will assist users with hardware, software, and network-related issues, while also managing and optimizing key IT tools and systems. This role is based in Mechanicsburg, Pennsylvania, and offers an exciting opportunity to contribute to a dynamic IT environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide first-line technical support for hardware, software, and network issues, ensuring timely resolution.</p><p>• Manage and maintain IT infrastructure, including servers, workstations, and networked systems.</p><p>• Optimize and administer Microsoft Intune for device provisioning, compliance, and security policies.</p><p>• Support Microsoft 365 services such as Exchange Online, Teams, SharePoint, and Azure Active Directory.</p><p>• Monitor system performance, ensure data backups, and maintain security compliance.</p><p>• Identify and implement opportunities to automate or enhance IT workflows and processes.</p><p>• Conduct onboarding and offboarding of users, including device setup and access management.</p><p>• Collaborate with internal teams to resolve escalated technical issues and deliver excellent service.</p><p>• Document processes and maintain accurate records of IT activities and incidents.</p>
We are looking for a skilled PC Technician to join our team on a contract basis in Fort Lauderdale, Florida. In this role, you will be responsible for ensuring proper setup, disconnection, and reconnection of hardware and devices in a detail-oriented office environment. This position requires attention to detail and the ability to work efficiently as part of a team.<br><br>Responsibilities:<br>• Perform disconnection and reconnection of computer systems and peripherals for office users.<br>• Ensure all hardware, including associated cables, is properly installed and functioning.<br>• Troubleshoot and resolve basic hardware issues with Dell and Apple devices.<br>• Collaborate with team members to complete tasks within designated timelines.<br>• Adhere to workplace dress code and maintain a detail-oriented demeanor during assignments.<br>• Conduct quality checks to verify proper setup and connectivity of devices.<br>• Follow instructions and guidelines provided by site supervisors.<br>• Handle computer hardware and associated components with care to avoid damage.<br>• Assist in organizing and ensuring proper placement of equipment after relocation.
We are looking for a skilled PC Technician to join our team on a contract basis in Fort Lauderdale, Florida. This role involves providing technical support and ensuring seamless hardware and software installations and connections. The ideal candidate will have hands-on experience with computer systems, peripherals, and troubleshooting hardware-related issues.<br><br>Responsibilities:<br>• Disconnect and reconnect user workstations, ensuring all components are properly configured.<br>• Install and troubleshoot computer hardware, including desktops, laptops, and peripherals.<br>• Perform cable installations to establish reliable connections between devices.<br>• Provide technical support and resolve issues involving Dell and Apple devices.<br>• Verify system functionality after installations and address any immediate concerns.<br>• Maintain a neat and organized appearance and adhere to dress code requirements, including closed-toed shoes.<br>• Collaborate with team members to complete tasks efficiently and meet project timelines.
We are looking for a motivated PC Technician to join our team in Moorestown, New Jersey. This is a long-term contract position offering an excellent opportunity to gain hands-on experience and enhance your technical skills. If you are eager to build your career and work with desktop hardware and software, we encourage you to apply.<br><br>Responsibilities:<br>• Set up, configure, and maintain desktop workstations to meet operational needs.<br>• Perform imaging and installation of operating systems and software on PCs.<br>• Diagnose and troubleshoot hardware and software issues to ensure smooth functionality.<br>• Replace or upgrade desktop components as required to maintain performance standards.<br>• Provide technical support to users, addressing inquiries and resolving issues efficiently.<br>• Ensure desktop systems are secure and compliant with organizational standards.<br>• Document technical procedures and system configurations for future reference.<br>• Collaborate with team members to support IT projects and initiatives.<br>• Maintain inventory of hardware and software assets to support operational requirements.
We are looking for a skilled PC Technician to join our team on a contract basis in Fort Lauderdale, Florida. This role involves providing hardware support, assisting with device installations, and ensuring smooth connectivity for users. If you have hands-on experience with computer systems and peripherals, we encourage you to apply.<br><br>Responsibilities:<br>• Disconnect and reconnect user workstations and devices to ensure proper functionality.<br>• Install and configure associated computer hardware and peripherals.<br>• Troubleshoot issues related to hardware and cabling during setup.<br>• Provide support for Dell technologies and Apple devices as needed.<br>• Ensure all tasks are completed efficiently while adhering to safety standards and company policies.<br>• Collaborate with team members to meet project deadlines and ensure seamless transitions.<br>• Maintain clear communication with clients and team leads regarding project updates.<br>• Follow specified dress code and maintain high standards while on site.
<p><strong>About the Role:</strong></p><p>We’re seeking a motivated and tech-savvy individual to join our IT team as a PC/Entry-Level IT Support Technician. This is an excellent opportunity for recent graduates or individuals looking to start their career in IT. You’ll gain hands-on experience supporting end-users, troubleshooting hardware and software issues, and maintaining IT systems in a dynamic environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide first-level technical support for desktops, laptops, printers, and mobile devices.</li><li>Troubleshoot and resolve hardware, software, and network issues.</li><li>Assist with setup and configuration of new equipment and user accounts.</li><li>Perform routine maintenance and updates on systems and applications.</li><li>Document support requests and resolutions in the ticketing system.</li><li>Support remote users via phone, email, and remote access tools.</li><li>Collaborate with senior IT staff on projects and escalated issues.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).</li><li>Strong interest in technology and problem-solving.</li><li>Basic understanding of Windows OS, Microsoft Office, and networking fundamentals.</li><li>Excellent communication and customer service skills.</li><li>Ability to work independently and as part of a team.</li><li>Willingness to learn and grow in a fast-paced IT environment.</li></ul><p><strong>Preferred (but not required):</strong></p><ul><li>Internship or volunteer experience in IT support.</li><li>Familiarity with Active Directory, Office 365, or ticketing systems.</li></ul><p><strong>Why Join Us?</strong></p><ul><li>Supportive team environment with mentorship opportunities.</li><li>Hands-on experience with a wide range of technologies.</li><li>Career development and training resources.</li><li>Great opportunity to launch your IT career!</li></ul><p><br></p>
We are looking for a skilled Systems Engineer to join our team in Livonia, Michigan. This is an on-site, Contract-to-Permanent position that requires hands-on expertise in managing infrastructure, networking, and cloud-based systems. The ideal candidate will excel in troubleshooting complex issues and delivering high-quality technical solutions for both internal and external stakeholders.<br><br>Responsibilities:<br>• Lead and manage client projects from initial planning stages through implementation.<br>• Configure and maintain Windows Server environments, including hardware setup and optimization.<br>• Design and implement backup strategies to ensure system reliability and data protection.<br>• Manage Layer 3 switching tasks, including VLAN configurations, link aggregation, and routing protocols.<br>• Administer Microsoft 365 environments, including Exchange Online, Intune, and Azure AD, while ensuring proper licensing structures.<br>• Configure enterprise firewalls and manage VPN tunnels for secure communication.<br>• Utilize Entra ID (Azure AD) for hybrid identity and access management solutions.<br>• Develop and enforce Microsoft Intune policies for device management and security.<br>• Support Hybrid-Active Directory environments and manage Group Policy configurations.<br>• Provide technical support for applications running on Windows Server operating systems and participate in on-call rotations.
<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is currently seeking an IT Support Technician for a client located in Solana Beach, CA. IT Support Technician will be responsible for:</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide Level I & II end-user support for 75 users, including 12+ executives.</li><li>Troubleshoot and resolve technical issues related to:</li><li>Windows-based systems, O365, and Microsoft technologies</li><li>iOS/macOS devices (iPhones, iPads, MacBooks)</li><li>AV systems (especially Logitech) for boardrooms and executive meetings</li><li>Printers, media players, and other endpoint hardware</li></ul><p><br></p>
<p>Job Summary</p><p>The PC Technician will be responsible for installing, maintaining, troubleshooting, and repairing computer hardware, software, and peripherals within a Windows Microsoft environment. This role involves providing excellent customer service, resolving technical issues, and ensuring systems operate efficiently to support business operations.</p><p>Key Responsibilities</p><ul><li><strong>Hardware and Software Support</strong>: Install, configure, and troubleshoot Windows-based desktops, laptops, and peripherals (e.g., printers, scanners).</li><li><strong>Operating System Management</strong>: Deploy, update, and maintain Windows operating systems (e.g., Windows 10, Windows 11) and ensure compatibility with enterprise applications.</li><li><strong>Network Connectivity</strong>: Diagnose and resolve basic network issues, including LAN, Wi-Fi, and VPN connectivity in a Windows environment.</li><li><strong>User Support</strong>: Provide first-level technical support to end-users, addressing issues via phone, email, or in-person, ensuring timely resolution.</li><li><strong>System Maintenance</strong>: Perform routine maintenance, including software updates, patch management, and hardware upgrades.</li><li><strong>Documentation</strong>: Maintain accurate records of hardware/software inventory, support tickets, and troubleshooting steps.</li><li><strong>Security Compliance</strong>: Ensure systems adhere to organizational security policies, including antivirus management and user account administration.</li><li><strong>Collaboration</strong>: Work closely with IT team members to escalate complex issues and implement IT projects as needed.</li></ul><p><br></p>
<p>We’re looking for a reliable and customer-focused Help Desk Technician to join our IT support team. In this role, you'll be the first point of contact for technical issues, helping end users troubleshoot hardware, software, and network-related problems. If you enjoy solving problems and delivering great customer service, we want to hear from you.</p><ul><li>Provide first-level technical support via phone, email, or ticketing system</li><li>Troubleshoot and resolve hardware, software, printer, and connectivity issues</li><li>Set up and configure desktops, laptops, mobile devices, and peripheral equipment</li><li>Assist with user account administration in Active Directory, Office 365, etc.</li><li>Escalate complex issues to appropriate IT staff or vendors</li><li>Maintain accurate documentation of support requests and resolutions</li><li>Educate users on best practices, tools, and company policies</li><li>Assist with onboarding/offboarding processes for employees</li><li>Support and maintain inventory of IT assets and loaner equipment</li></ul>
<p>We are seeking a motivated and customer-focused Help Desk Technician to join a healthcare organization based in Des Moines, Iowa. This is a 100% onsite position supporting a multi-location environment and providing day-to-day technical support for staff and devices across Des Moines.</p><p><br></p><p><strong><em>Contract Opportunity | Must be U.S. Citizen or Green Card Holder | 100% Onsite in Des Moines</em></strong></p><p><br></p><p>This role is ideal for someone who thrives in a hands-on, fast-paced environment, enjoys solving problems, and is eager to grow within IT. The selected candidate will join a small, collaborative support team that values reliability, initiative, and strong communication skills.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide front-line technical assistance and support for user issues, hardware, software, and network troubleshooting.</li><li>Utilize the IT ticketing system to log, prioritize, and resolve requests in a timely and professional manner.</li><li>Install, configure, and repair desktop and laptop computers, printers, scanners, telephones, and other peripherals.</li><li>Support and maintain user accounts, access rights, and security groups within Active Directory.</li><li>Assist with onboarding new users and training staff on software and hardware use.</li><li>Communicate and coordinate with software vendors for application support, upgrades, or issue resolution.</li><li>Implement and document software updates and equipment changes.</li><li>Escalate complex issues to the appropriate technical team members when necessary.</li><li>Maintain and track IT inventory, including devices and network equipment.</li></ul>
We are looking for an IT Support Technician to provide comprehensive technical support across multiple locations in Feasterville Trevose, Pennsylvania. This role involves troubleshooting and maintaining IT systems both remotely and on-site, ensuring seamless operations in a Microsoft Windows-based environment. The successful candidate will travel to various sites to address technical challenges and provide effective solutions.<br><br>Responsibilities:<br>• Provide remote and on-site technical support for IT systems across multiple locations.<br>• Diagnose and resolve hardware, software, and network issues in a Microsoft Windows environment.<br>• Travel to various sites to perform hands-on troubleshooting and system maintenance.<br>• Install, configure, and maintain desktop hardware, including imaging and workstation setup.<br>• Manage user accounts and permissions through Active Directory.<br>• Ensure network connectivity and resolve issues related to network components.<br>• Support wireless systems, with experience in Ruckus being a plus.<br>• Deliver exceptional customer service by addressing technical concerns promptly and effectively.<br>• Document technical issues and resolutions to maintain accurate records.<br>• Collaborate with team members and other departments to implement IT solutions.
<p>Audio - Video - Lightening!! Do those words perk your eyes? We are seeking a technician to join our client's team in Grand Island, Nebraska. In this role, you will be responsible for supporting events by delivering high-quality audio and video solutions while ensuring equipment is properly maintained and secured. This position requires strong technical skills combined with excellent communication and problem-solving abilities to provide seamless event experiences. No matter how experienced, there is still a path of promotions and growth within this team!</p><p><br></p><p>Apply now, call 319-362-8606, or email your resume direct and confidential to myself: Shawn M Troy - Technology Practice Director with Robert Half (additional contact information is on LinkedIn)..</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with banquet and event teams to set up and remove required audio/video technologies, ensuring all equipment is secured and maintained.</p><p>• Monitor event schedules, respond to inquiries, and proactively address support requests to enhance service delivery.</p><p>• Provide technology solutions before, during, and after events, ensuring the equipment meets the needs of the event requirements.</p><p>• Communicate effectively with clients to understand their goals, offering technical expertise and suggesting additional solutions when appropriate.</p><p>• Implement security measures for equipment and ensure cables and wiring are properly installed and dressed to meet luxury resort standards.</p><p>• Assist in delivering various media formats, including audio, video, text, and animations, while adapting to the evolving event technology landscape.</p><p>• Document and improve processes under the guidance of the Technology Manager to enhance reliability, efficiency, and compliance.</p><p>• Conduct regular maintenance, cleaning, and repairs on equipment, coordinating replacements as needed and keeping teammates informed of equipment status.</p><p>• Respond calmly under pressure, adapt to changing conditions, and maintain professionalism when interacting with guests and event teams.</p><p>• Work flexible schedules aligned with event needs, demonstrating independence while providing value and support to teammates.</p>
<p>The Desktop Support Technician will deliver tier 1–2 support for hardware, software, and networking issues, ensuring seamless daily operations for end users. The role involves troubleshooting, imaging, and maintenance, along with excellent communication and customer service in person and remotely.</p>
<p>Our client is seeking a <strong>Senior Service Desk Technician</strong> to provide advanced technical support, mentor junior analysts, and ensure efficient incident management. This role focuses on <strong>customer service excellence, problem resolution, and continuous improvement </strong>within the IT environment.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><p><strong>Advanced Support</strong> – Troubleshoot complex IT issues related to hardware, software, and networks, serving as an escalation point. Maintain and improve documentation for support processes.</p><p><strong>Customer Service</strong> – Engage professionally with end users, ensuring clear and timely communication on issue resolutions. Share best practices for handling complex cases.</p><p><strong>Reporting & Documentation</strong> – Track service desk metrics, generate performance reports, and document resolutions for knowledge transfer and process optimization.</p><p><strong>Continuous Learning</strong> – Stay updated on emerging technologies and share insights with the team to drive innovation and efficiency.</p>
<p><strong>Overview:</strong></p><p>Robert Half is building a candidate pipeline for IT Deployment Technicians to support upcoming large-scale hardware refreshes and rollout projects.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Perform imaging, deployment, and configuration of desktops and laptops</li><li>Support hardware inventory tracking and asset management</li><li>Assist users during cutovers and post-deployment troubleshooting</li><li>Maintain accurate records of equipment and serial numbers</li></ul>
<p><strong>About the Role:</strong></p><p>We’re proactively recruiting Help Desk Technicians for upcoming opportunities with our clients in the Charlotte area. These roles will support end users by troubleshooting hardware, software, and network issues while providing exceptional customer service.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Provide Tier 1 support via phone, email, or ticketing systems</li><li>Troubleshoot Windows OS, Office 365, and basic network connectivity</li><li>Log and escalate incidents as needed</li><li>Set up and image computers for new hires</li></ul>
<p>Robert Half is seeking an experienced IT Support Specialist to join our team and provide high-quality technical support a client located in Bellevue, Washington. This role focuses on resolving Tier 1-level tickets quickly and efficiently, primarily involving laptop issues, application access, and Slack-related support. The ideal candidate will have strong customer service skills, the ability to troubleshoot across Windows and Mac environments, and experience working within ticketing systems.</p><p><br></p><p><strong>Duration: </strong>6-month contract</p><p><strong>Location: </strong>100% Onsite in Bellevue, Washington</p><p><strong>Pay rate:</strong> up to $33/hourly</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond to and resolve quick-resolution IT tickets.</li><li>Troubleshoot laptop and desktop issues (Windows 11, MacOS).</li><li>Respond to Slack messages and provide real-time support to end users.</li><li>Manage application access requests and permission-related issues.</li><li>Support Zoom, Slack, Microsoft 365 Suite, and other collaboration tools.</li><li>Document all work within ticketing systems (Jira, Zendesk, ServiceNow).</li><li>Escalate complex issues to higher-level support teams when needed.</li><li>Perform root cause analysis to prevent recurring issues.</li><li>Collaborate with team members to ensure seamless IT service delivery.</li><li>Provide excellent customer service and diffuse difficult situations professionally.</li></ul>
Job Summary:<br>Handles urgent support requests with ongoing project work, organize daily tasks, and ensure smooth operations across our contact center, home-office environment, and over 150+ remote clinics. This role requires a strong understanding of desktop support, computer networking, and software troubleshooting, along with excellent communication skills to assist users across the organization.<br><br>Responsibilities:<br>• CONTACT CENTER SUPPORT<br>• CONFIGURE AND MAINTAIN WORKSTATIONS, HEADSETS, AND DESK SETUPS<br>• COORDINATE MOVES, ADDITIONS, AND CHANGES (MACS) FOR CONTACT CENTER STAFF<br>• MANAGE INVENTORY AND TRACK EQUIPMENT FOR NEW-HIRE ONBOARDING<br>• HOME OFFICE SUPPORT<br>• IMAGE AND DEPLOY COMPUTERS; TROUBLESHOOT HARDWARE AND SOFTWARE ISSUES IN A TIMELY MANNER.<br>• MAINTAIN PERIPHERALS (PRINTERS, SCANNERS, ETC.) AND PHONE SYSTEMS<br>• OVERSEE HOME-OFFICE INVENTORY<br>• WHITE-GLOVE EXECUTIVE SUPPORT<br>• REMOTE CLINIC SUPPORT<br>• PROVIDE DESKTOP, PRINTER, PHONE, PERIPHERAL, AND SOFTWARE SUPPORT FOR 180+ CLINICS<br>• EXECUTE CLINIC ADDS, MOVES, AND WIRING CHANGES AS PART OF SPECIAL PROJECTS<br>• GATHER DATA, UPDATE AND MANAGE CLINIC INVENTORY DOCUMENTATION<br><br>Qualifications:<br>• EXPERIENCE WITH A TROUBLE-TICKETING SYSTEM (E.G., SERVICE DESK)<br>• PROFICIENT IN MICROSOFT WINDOWS 10 AND 11 ENVIRONMENTS<br>• STRONG KNOWLEDGE OF MICROSOFT OFFICE, TEAMS, AND SHAREPOINT<br>• PRINTER TROUBLESHOOTING (HP, EPSON, CANON)<br>• NETWORK TROUBLESHOOTING: MODEMS, ROUTERS, ETHERNET WIRING, WIRELESS NETWORKING<br>• PHONE SYSTEMS: RJ-11 AND VOIP CONFIGURATION AND SUPPORT<br>• FAX: RJ-11 AND E-FAX TROUBLESHOOTING<br>• EXPERIENCE CREATING AND MAINTAINING KNOWLEDGEBASE ARTICLES<br>• DEMONSTRATED MULTI-TASKING ABILITIES AND EXCELLENT ORGANIZATIONAL SKILLS<br>• COMMUNICATE EFFECTIVELY WITH TEAM MEMBERS AND END-USERS TO UNDERSTAND THEIR TECHNICAL NEEDS.<br>• DOCUMENT ALL SUPPORT ACTIVITIES AND MAINTAIN ACCURATE RECORDS OF INCIDENTS AND RESOLUTIONS.<br>• EXCELLENT PROBLEM-SOLVING SKILLS.<br>• ABILITY TO COMMUNICATE TECHNICAL INFORMATION CLEARLY TO NON-TECHNICAL USERS.<br>• STRONG ORGANIZATIONAL SKILLS WITH ATTENTION TO DETAIL.
We are looking for an experienced IT Manager to lead and oversee enterprise-level network and system administration operations. This role requires a strategic thinker who can scale IT infrastructure while ensuring reliability and performance. If you have a passion for technology and a proven track record in managing IT teams, we encourage you to apply.<br><br>Responsibilities:<br>• Lead the design, implementation, and maintenance of enterprise network infrastructure to ensure optimal performance and scalability.<br>• Manage and mentor a team of network and system administrators, fostering growth and collaboration.<br>• Oversee the configuration and management of Active Directory, backup technologies, and Cisco-based systems.<br>• Develop and enforce IT policies and procedures to maintain system security and efficiency.<br>• Supervise the Network Operations Center (NOC) to ensure continuous monitoring of IT systems and swift resolution of issues.<br>• Collaborate with cross-functional teams to align IT strategies with organizational goals.<br>• Evaluate and implement new technologies to enhance business operations and support growth.<br>• Ensure compliance with industry standards and regulatory requirements for IT systems.<br>• Troubleshoot and resolve complex technical issues to minimize downtime and disruptions.<br>• Maintain comprehensive documentation of IT systems, processes, and configurations for future reference.
We are looking for a Service Desk Technician to provide exceptional first-level technical support to end-users in Cedar Rapids, Iowa. This long-term contract position involves troubleshooting hardware, software, and networking issues while ensuring timely resolution and excellent customer service. If you have strong attention to detail and technical expertise, this is a great opportunity to contribute to a dynamic team environment.<br><br>Responsibilities:<br>• Deliver prompt and attentive first-level support for hardware, software, and mobile devices.<br>• Manage service desk tickets and ensure accurate documentation of issues and resolutions.<br>• Install, configure, and troubleshoot Windows operating systems and Microsoft Office 365 applications.<br>• Build workstations and laptops, handle hardware replacements, and perform PC reimaging and driver installations.<br>• Provide technical support for conference room equipment and technologies.<br>• Collaborate with team members to identify and address recurring or complex technical issues.<br>• Use basic networking tools to diagnose and resolve connectivity and performance problems.<br>• Maintain security protocols to protect company systems and data.<br>• Offer courteous and responsive assistance to users, especially during high-pressure situations.
We are looking for a highly skilled Sr. Tech Support specialist to join our team in Hawthorne, California. This long-term contract role requires a detail-oriented and experienced individual to provide advanced technical support and ensure seamless IT operations in a hybrid cloud environment. The position involves onsite support, addressing complex technical issues, and maintaining user satisfaction through excellent communication and problem-solving skills.<br><br>Responsibilities:<br>• Deliver onsite technical support five days a week, providing coverage for 8-hour shifts.<br>• Troubleshoot and resolve complex Tier 3 technical issues, primarily on PCs, with some Mac support, including connectivity to cloud services and Microsoft tenants.<br>• Manage and maintain security policies and device configuration using Intune.<br>• Oversee user onboarding and offboarding processes through EntraID.<br>• Provide expertise in Microsoft technologies, such as Office 365, SharePoint, Exchange, and Intune, to support business operations.<br>• Collaborate with team members to ensure optimal functionality of network components, including switches and firewalls, with a preference for experience in Ubiquiti systems.<br>• Apply a solid understanding of networking fundamentals, including subnetting and network architecture, to address connectivity challenges.<br>• Communicate effectively with users and team members, both verbally and in writing, to deliver excellent customer service.<br>• Ensure adherence to best practices and avoid testing in live production environments.<br>• Maintain consistent support throughout the contract period, ensuring continuity and high-quality service delivery.
<p><strong>Job Title:</strong> Network Engineer I</p><p> <strong>Service Type:</strong> Temporary</p><p> <strong>Location:</strong> On-site – Abilene, Texas</p><p> <strong>Schedule:</strong> 24/7/365 coverage including rotating shifts, weekends, holidays, and occasional travel</p><p><br></p><p><strong>Position Overview:</strong></p><p>We are seeking a <strong>Network Engineer I</strong> to support the development and maintenance of network communications in a dynamic data center environment. This role involves assisting with the design, installation, testing, and evaluation of internal and external network systems to ensure optimal performance and reliability.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist in the design and installation of LAN/WAN systems and network infrastructure.</li><li>Monitor, test, and evaluate network systems to identify and resolve issues.</li><li>Support data center infrastructure projects and structured cabling initiatives.</li><li>Collaborate with cross-functional teams to implement network improvements.</li><li>Maintain documentation and follow standard procedures and practices.</li><li>Work under general supervision with a degree of creativity and latitude.</li></ul><p><br></p>
<p>We're hiring a <strong>Network Engineer</strong> in <strong>Jacksonville, Florida</strong>, for a <strong>Contract-to-Permanent</strong> role. You'll be vital in designing, implementing, and maintaining advanced data and telecommunication networks, ensuring optimal performance and reliability.</p><p>Responsibilities:</p><ul><li><strong>Design, implement, and maintain</strong> data and telecommunication networks.</li><li><strong>Configure, install, and test</strong> network devices including routers, switches, cabling, and VoIP systems.</li><li><strong>Monitor and evaluate</strong> network performance, resolving issues for efficiency.</li><li><strong>Conduct facility surveys</strong> to recommend optimal network component layout.</li><li><strong>Oversee communication circuit installation</strong> and functionality.</li><li><strong>Administer and troubleshoot Cisco</strong> network devices and software, providing performance analysis.</li><li><strong>Perform operations and maintenance</strong> for Cisco Nexus data center routing and switching.</li><li><strong>Support cloud-based VoIP</strong> and troubleshoot SD-WAN issues.</li><li><strong>Manage and configure wireless networks</strong> using Cisco technologies.</li><li><strong>Ensure adherence</strong> to organizational conduct and compliance standards.</li></ul><p><br></p>
