We are looking for a skilled NOC Technician to join our team in Somerset, New Jersey. This contract position offers an excellent opportunity to contribute to the operation and maintenance of data center infrastructure. The role involves ensuring optimal performance of server, network, and storage hardware, along with addressing technical challenges in a dynamic environment.<br><br>Responsibilities:<br>• Monitor, troubleshoot, and maintain physical servers, network devices, and storage hardware within the data center.<br>• Perform equipment installations, including racking, stacking, and cable management to ensure proper connectivity.<br>• Identify and resolve hardware issues promptly to maintain high system uptime.<br>• Manage and optimize infrastructure performance while adhering to security standards.<br>• Address environmental concerns within the data center to ensure operational stability.<br>• Work with wireless technologies such as Wireless Application Protocol (WAP) and Wireless Personal Area Networks (WPAN).<br>• Utilize tools like Norton Utilities to diagnose and resolve issues effectively.<br>• Collaborate with team members to implement solutions and improve processes.<br>• Apply industry best practices and standards to maintain system reliability.<br>• Conduct routine checks and preventive maintenance to avoid potential disruptions.
**Network Operations Engineer (Central Office / Core Voice)** <br>Full-time | On-site (Southwest Oklahoma) | Limited travel | On-call rotation<br><br>We are partnering with a regional telecommunications provider undergoing significant network modernization and expansion. This organization operates a multi-vendor fiber and packet-optical network and is investing heavily in FTTH, transport, and IP-based voice platforms.<br><br>This role is responsible for the day-to-day operation, provisioning, and maintenance of central office and core voice systems. You’ll play a key role in maintaining service reliability while supporting the transition from legacy TDM infrastructure to modern fiber/IP networks.<br><br>**What you’ll be doing:**<br><br>* Manage central office operations including provisioning, installation, and maintenance of core voice, data, and peripheral equipment<br>* Administer subscriber data and switch translations (adds, moves, changes, deletes)<br>* Support and maintain softswitch, IMS, SBC, and broadband infrastructure<br>* Monitor network and service quality; respond to alarms and service issues<br>* Assist with migration from legacy TDM/DLC systems to fiber and IP-based platforms<br>* Develop and follow procedures, including maintenance programs and MOPs<br>* Support compliance activities including lawful intercept provisioning (CALEA)<br>* Collaborate with engineering, customer service, and field teams<br>* Maintain accurate documentation and reporting<br><br>**What we’re looking for:**<br><br>* 5+ years of experience working with carrier-grade voice switch or softswitch platforms (Ribbon/GENBAND, Metaswitch, or similar)<br>* Strong troubleshooting skills and ability to identify root cause<br>* Solid understanding of telecom environments and carrier relationships<br>* Experience with Microsoft 365 tools for reporting and documentation<br>* Strong communication skills and ability to work in a team environment<br><br>**Nice to have:**<br><br>* Experience with TDM-to-IP or fiber migrations<br>* Knowledge of SIP, IMS, and session border controllers<br>* Exposure to fiber access technologies (PON, Calix or similar)<br>* Familiarity with transport, timing/synchronization, and DC power systems<br>* Certifications (Cisco, Ribbon, Metaswitch, etc.)<br><br>**Environment & perks:**<br><br>* Hands-on role in a growing fiber network environment<br>* Opportunity to work on modernization initiatives and emerging technologies<br>* Competitive compensation plus full benefits (health, 401k, PTO, etc.)
<p>We're looking for an experienced Senior NOC Engineer to oversee the monitoring, troubleshooting, and stability of critical network and data center infrastructure in a 24x7 operations environment. With 5+ years of hands-on NOC/network engineering experience, you'll operate as a senior escalation point — driving incident response, root cause analysis, and process improvement across a complex, high-availability network supporting enterprise and hyperscale customers.</p><p>This role sits at Level 3+ within the NOC hierarchy: you'll mentor junior engineers, own the toughest tickets, and be a key technical liaison between our facility, customers, and vendors.</p><p><br></p><p>What You'll Do</p><ul><li>Monitor network and system performance, capacity, and availability across a large-scale, mission-critical infrastructure using enterprise monitoring and diagnostic tools</li><li>Serve as the senior escalation point for Level 1/2 NOC staff — leading root cause analysis (RCA) on complex incidents and driving them to resolution within SLA</li><li>Configure, deploy, and troubleshoot network devices including routers, switches, firewalls, load balancers, and VPN/QoS systems</li><li>Diagnose and resolve issues across routing/switching protocols (BGP, OSPF, MPLS, EIGRP), the OSI/TCP-IP stack, and virtualization platforms (VMware)</li><li>Lead incident, problem, and change management processes; coordinate with Network Engineering, Facilities, and customer teams during outages or maintenance windows</li><li>Maintain and improve runbooks, escalation procedures, and shift-handoff documentation</li><li>Interact directly with capacity owners, equipment vendors, and customers on service-affecting issues, providing clear technical and status communication</li><li>Support capacity planning, trending, and proactive problem identification to reduce recurring incidents</li><li>Participate in and help lead a rotating on-call schedule, including nights, weekends, and holidays as required for 24x7 coverage</li><li>Mentor and train junior NOC technicians/engineers on troubleshooting methodology and tools</li></ul><p><br></p>
We are looking for a PC Technician to support day-to-day hardware and device operations for a healthcare environment in New Brunswick, New Jersey. This Long-term Contract position focuses on maintaining reliable workstation performance, resolving technical issues efficiently, and assisting end users with equipment-related needs. The role is well suited for someone who is hands-on with computer hardware, cabling, and device deployment across a busy operational setting.<br><br>Responsibilities:<br>• Install, configure, and troubleshoot desktop computers, peripherals, and related hardware used across the facility.<br>• Provide hands-on support for Dell systems, Apple devices, and other endpoint equipment to keep users productive.<br>• Perform cable runs, workstation connections, and basic hardware setup for new or relocated equipment.<br>• Diagnose device failures and replace components such as monitors, keyboards, docking stations, and internal PC parts as needed.<br>• Set up, image, and deploy computers while confirming proper connectivity and functionality before release to staff.<br>• Respond to service requests in a timely manner and document completed work, equipment updates, and support activities.<br>• Assist with inventory tracking, device staging, and hardware moves to support ongoing operational needs.<br>• Coordinate with internal technical teams when issues require escalation or additional system-level support.
We are looking for a PC Technician to support end-user technology needs in Phoenix, Arizona. This Contract position focuses on maintaining computer hardware, preparing and configuring devices, and providing responsive deskside assistance across Microsoft-based environments. The ideal candidate brings hands-on technical troubleshooting skills, strong knowledge of operating systems and networking fundamentals, and experience working with Dell Technologies equipment and Active Directory.<br><br>Responsibilities:<br>• Provide on-site technical support for desktop and laptop issues, resolving hardware, software, and peripheral problems for end users.<br>• Set up, image, configure, and deploy computer systems and related equipment in accordance with organizational standards.<br>• Diagnose operating system performance issues and restore devices to proper working order through effective troubleshooting and repair.<br>• Manage user account support tasks within Active Directory, including access updates, basic account maintenance, and workstation connectivity assistance.<br>• Install, update, and support Microsoft applications and workstation configurations to ensure reliable day-to-day operations.<br>• Assist with network-related troubleshooting by identifying connectivity problems and coordinating resolution for local devices and user workstations.<br>• Maintain accurate records for asset assignments, device configurations, service activity, and deployment status.<br>• Support specialized hardware environments, including systems associated with EO/IR technology, while following established technical procedures.
<p>We are looking for a PC Technician to support desktop hardware, peripheral devices, and end-user equipment. This contract position is ideal for someone with hands-on experience troubleshooting computer systems, setting up workstations, and delivering dependable technical support in a fast-paced environment. The role focuses on maintaining device performance, resolving hardware issues, and ensuring users have properly configured equipment to support daily operations.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and maintain desktop computers, laptops, monitors, and related hardware for end users.</p><p>• Diagnose and resolve hardware and device issues involving workstations, peripherals, and connected equipment.</p><p>• Set up and organize cabling for computer equipment and workstation deployments while maintaining clean and functional installations.</p><p>• Provide technical support for Dell and Apple devices, including device imaging, replacement, and general troubleshooting.</p><p>• Use Intune to assist with device configuration, management, and deployment activities.</p><p>• Track service requests, document resolutions, and update ticket status accurately in Atlassian Jira.</p><p>• Support hardware refreshes, workstation moves, and equipment replacements as needed across the site.</p>
We are looking for a skilled PC Technician to support telecommunications and network infrastructure activities across multiple service locations in Edison, New Jersey. This is a Long-term Contract position suited for someone who is comfortable working hands-on with equipment installation, hardware changes, and power-related tasks in technical site environments. The ideal candidate brings practical experience with carrier or central office settings and can help keep systems operating safely, efficiently, and reliably.<br><br>Responsibilities:<br>• Carry out the installation, replacement, upgrade, and removal of telecommunications and related hardware at central office and field locations.<br>• Support work involving AC and -48V DC power environments, including batteries, rectifiers, fuse panels, grounding systems, and associated cabling.<br>• Execute equipment activation, power cutovers, and site change activities by following engineering documentation and established technical standards.<br>• Inspect sites to confirm material availability, verify equipment conditions, and capture accurate records of completed tasks.<br>• Diagnose hardware, circuit, connectivity, and power issues to minimize service disruption and maintain network performance.<br>• Review schematics, technical diagrams, and manufacturer instructions to ensure proper installation and maintenance practices.<br>• Partner with engineering, project leadership, and operational teams to complete assignments within required timelines.<br>• Maintain detailed daily updates, testing information, and site documentation to support compliance and project tracking.<br>• Travel regularly between assigned service areas to perform onsite infrastructure and support work.<br>• Follow workplace safety procedures and applicable industry requirements while working in active telecommunications environments.
We are looking for a dependable PC Technician to join a production-focused team in Niles, Illinois. This contract opportunity with potential for a permanent position is ideal for someone who enjoys hands-on work, can follow detailed instructions with care, and takes pride in producing consistent, high-quality results. The position centers on assembling computer-related components, completing guided system setup, and confirming basic functionality through standardized testing. Success in this role comes from accuracy, patience, and a willingness to learn in a structured environment.<br><br>Responsibilities:<br>• Gather required parts for each build, confirm materials against work orders, and prepare components for assembly.<br>• Assemble units by installing hardware pieces such as boards, brackets, speakers, and related components in the proper sequence.<br>• Connect cables and internal parts carefully, ensuring correct placement, orientation, and fastening throughout the build process.<br>• Power on completed units and perform guided system setup, registration, and basic software-driven configuration using provided tools.<br>• Run routine updates and verify that each system starts properly and performs expected core functions.<br>• Complete burn-in and quality checks to confirm the finished unit meets established operating standards.<br>• Record completion steps, obtain secondary verification when required, and maintain accurate production documentation.<br>• Package approved systems according to instructions, apply labels, and transfer finished products into inventory.
<p>We are seeking a <strong>PC Technician / IT Hardware Technician</strong> for a <strong>1-week onsite project in Sioux Falls, South Dakota</strong>. This role will support hands-on IT hardware activities, including computer setup, device installation, workstation deployment, peripheral connectivity, and basic troubleshooting. The ideal candidate is dependable, technically skilled, and comfortable working independently or as part of a project team in a fast-paced environment.</p><p>Key Responsibilities</p><ul><li>Set up, install, and configure desktop PCs, laptops, monitors, docking stations, and peripherals</li><li>Perform hardware swaps, upgrades, and replacements as needed</li><li>Disconnect, move, and reconnect workstations and related equipment</li><li>Troubleshoot basic hardware, connectivity, and peripheral issues onsite</li><li>Test devices to confirm proper functionality after installation or deployment</li><li>Assist with imaging, asset tagging, and inventory tracking if required</li><li>Provide support for cable management and workstation organization</li><li>Document completed work and report issues to the project lead or client contact</li></ul><p><br></p>
We are looking for a PC Technician to support end-user technology needs in Phoenix, Arizona. This is a Contract position focused on maintaining computer hardware, preparing devices for deployment, and resolving technical issues across desktop environments. The ideal candidate brings hands-on experience with Dell Technologies equipment, Microsoft platforms, operating systems, networking fundamentals, and Active Directory while delivering dependable deskside support.<br><br>Responsibilities:<br>• Provide on-site technical assistance for desktop, laptop, and peripheral issues, ensuring timely resolution for end users.<br>• Install, configure, and deploy computer hardware and software in alignment with organizational standards and project needs.<br>• Troubleshoot operating system, Microsoft application, and connectivity problems across a variety of user devices.<br>• Support account-related tasks within Active Directory, including basic user and system administration activities.<br>• Prepare and image systems for new deployments, replacements, and refresh initiatives using established configuration practices.<br>• Diagnose hardware failures on Dell Technologies equipment and coordinate repair or replacement as needed.<br>• Maintain accurate asset, configuration, and support records to promote consistency and operational visibility.<br>• Deliver deskside support for escalated technical concerns, working directly with users to restore functionality efficiently.
<p>We are looking for a skilled PC Technician to join our team on a contract basis in Sioux Falls, South Dakota. In this role, you will handle hardware installations, repairs, and maintenance while ensuring optimal performance of computing systems. This position requires hands-on expertise with various devices, including Dell and Apple technologies, as well as proficiency in cable management and associated hardware.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and repair computer hardware to ensure seamless functionality.</p><p>• Perform diagnostics to identify and resolve technical issues with PCs and associated hardware.</p><p>• Manage the installation and organization of cables to maintain system efficiency and safety.</p><p>• Work with Dell and Apple devices to provide maintenance, upgrades, and troubleshooting.</p><p>• Collaborate with team members to support hardware integration and system improvements.</p><p>• Maintain accurate records of repairs, installations, and technical updates.</p><p>• Ensure compliance with safety standards during hardware and cable installations.</p><p>• Provide technical support and guidance to users experiencing hardware-related issues.</p><p>• Test and verify the functionality of all installed systems and equipment.</p>