<p>Our team is seeking a detail-oriented Medical Denials Specialist to join a fast-paced healthcare environment and ensure accurate, timely resolution of denied medical claims. This position would support our Carmel, IN team.</p><p><br></p><p><strong>Hours</strong>: Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities: </strong></p><ul><li>Review, investigate, and resolve denied insurance claims.</li><li>Analyze denial trends to identify and address root causes.</li><li>Research and communicate with payers to facilitate claim resolution.</li><li>Prepare and submit appeals and supporting documentation as needed.</li><li>Collaborate with billing staff, providers, and insurance companies for effective claims management.</li><li>Maintain up-to-date knowledge of payer guidelines, state/federal regulations, and healthcare industry developments.</li><li>Ensure compliance with all HIPAA regulations and organizational policies.</li></ul>
We are looking for a detail-oriented Medical Billing Specialist to join our team on a long-term contract basis. In this role, you will play a critical part in ensuring accurate and timely processing of medical billing and claims for a healthcare facility in Raeford, North Carolina. This position offers the opportunity to contribute to the smooth financial operations of a trusted healthcare provider.<br><br>Responsibilities:<br>• Prepare, review, and submit medical claims to insurance companies, ensuring accuracy and compliance with regulations.<br>• Follow up on outstanding claims and resolve any issues or discrepancies promptly.<br>• Verify patient insurance coverage and eligibility to facilitate proper billing.<br>• Maintain detailed records of billing activities and ensure confidentiality of sensitive information.<br>• Collaborate with healthcare providers and administrative staff to clarify billing details and address concerns.<br>• Monitor and analyze billing trends to identify opportunities for process improvements.<br>• Respond to patient inquiries regarding billing statements and insurance claims.<br>• Ensure compliance with all relevant healthcare and billing laws, regulations, and guidelines.<br>• Assist in generating financial reports related to billing and collections.
<p>Our company is seeking a talented Medical Accounts Receivable Specialist to join our team in a fully remote capacity. The ideal candidate is detail-oriented, proactive, and experienced in healthcare accounts receivable processes, with strong problem-solving and communication skills.</p><p><br></p><p><strong><em>Please note: Candidates must reside in the United States but may not live in California, New York, Washington, or Colorado.</em></strong></p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 4:30pm EST</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Examine denied and unpaid medical claims to determine and document reasons for discrepancies.</li><li>Communicate directly with payers to follow up on outstanding claims, submit technical and clinical appeals, resolve payment variances, and secure timely and accurate reimbursement.</li><li>Identify root causes for underpayments, denials, and payment delays and collaborate with management to address trends in accounts receivable.</li><li>Maintain current knowledge of federal/state regulations and payer-specific requirements; act in compliance with all applicable rules.</li><li>Document all account activities accurately in the client’s host or tracking system, including contact details and essential claim information.</li><li>Proactively recommend process improvements and communicate claim and payment trends to management.</li><li>Employ critical thinking and strong problem-solving skills to resolve outstanding account balances while meeting productivity and quality standards.</li></ul><p><br></p>
<p>We are looking for a skilled Medical Billing Specialist to join our team on a long-term contract basis. This role involves working with healthcare billing processes, reviewing insurance claims, and ensuring accurate coding practices. Based in York, Maine, this is a great opportunity for professionals seeking a challenging and rewarding position in the medical billing field.</p><p><br></p><p>Responsibilities:</p><p>• Manage the daily processing of medical claims, ensuring accuracy and compliance with billing regulations.</p><p>• Review hospital records and insurance documents to verify patient information and payment details.</p><p>• Utilize ICD-10 coding standards to correctly classify medical procedures and diagnoses.</p><p>• Handle approximately 30-40 accounts per day, maintaining efficiency and attention to detail.</p><p>• Collaborate with insurance providers to resolve claim discrepancies and secure timely reimbursements.</p><p>• Monitor account balances and follow up on collections as needed.</p><p>• Maintain proficiency in using medical billing software, including tools such as Cerner.</p><p>• Adapt to west coast hours to ensure alignment with team operations and client needs.</p><p>• Ensure compliance with healthcare regulations and company policies.</p><p>• Provide clear communication and updates on claim status to relevant stakeholders.</p>
We are looking for a skilled Medical Billing Specialist to join our team in Phoenix, Arizona. This long-term contract position is ideal for professionals with a strong background in denial management and claims follow-up within the healthcare industry. You will play a key role in ensuring accurate billing processes and effective communication with insurance providers.<br><br>Responsibilities:<br>• Analyze denied insurance claims to identify underlying issues and determine appropriate follow-up actions.<br>• Communicate with insurance companies via phone and online portals to resolve claim disputes efficiently.<br>• Apply critical thinking skills to investigate claim discrepancies and ensure timely resolutions.<br>• Collaborate with team members to maintain accurate and up-to-date billing records.<br>• Utilize specialized systems and tools to process claims and manage accounts receivable.<br>• Provide support in training on organization-specific billing processes and software nuances.<br>• Ensure compliance with healthcare billing regulations and procedures.<br>• Monitor accounts for outstanding balances and take necessary steps for collection.<br>• Prepare detailed reports on billing activities and claim resolutions.<br>• Maintain professionalism and confidentiality in handling sensitive patient and insurance information.
We are looking for a skilled Medical Billing Specialist to join our team in Kansas City, Missouri. In this long-term contract role, you will play a vital part in managing and processing medical claims, ensuring accurate billing, and supporting efficient revenue cycles. This is an excellent opportunity for professionals with expertise in medical billing, coding, and collections.<br><br>Responsibilities:<br>• Accurately process and submit medical claims to insurance providers and other payers.<br>• Review and verify patient billing information for accuracy and compliance with regulations.<br>• Resolve discrepancies and follow up on denied or unpaid claims to ensure timely collections.<br>• Collaborate with healthcare providers to obtain documentation needed for billing purposes.<br>• Maintain detailed records of billing activities and payment statuses.<br>• Ensure compliance with medical coding standards and billing guidelines.<br>• Address inquiries from patients and insurance companies regarding billing issues.<br>• Assist in identifying and implementing improvements to the billing process.<br>• Monitor accounts receivable and prepare reports on billing and collections.<br>• Provide support for audits and regulatory reviews related to billing procedures.
<p><strong>Job Summary:</strong> The Medical Billing Specialist is responsible for accurately processing and managing healthcare billing information for medical practices, clinics, or hospitals. This role ensures that insurance claims are correctly coded, submitted, and followed up to maximize reimbursements and minimize errors. Medical Billing Specialists serve as a liaison between healthcare providers, patients, and insurance companies, helping to resolve billing issues and maintain compliance with relevant regulations.</p>
We are looking for an experienced Medical Billing Specialist to join our team in Little Rock, Arkansas. In this Contract to permanent position, you will play a vital role in ensuring accurate and efficient billing processes for medical services. This role is ideal for someone who is detail-oriented and excels in verifying insurance eligibility and resolving billing inquiries.<br><br>Responsibilities:<br>• Process and submit claims to insurance providers accurately and in a timely manner.<br>• Verify patient insurance information, ensuring eligibility and coverage details are correct.<br>• Resolve billing discrepancies by communicating with insurance companies and patients effectively.<br>• Maintain detailed and organized records of billing activities and payments.<br>• Collaborate with healthcare providers to ensure accurate coding and documentation for claims.<br>• Address inquiries from patients regarding billing statements and insurance coverage.<br>• Monitor outstanding payments and follow up on overdue accounts.<br>• Ensure compliance with all regulations and guidelines related to medical billing.<br>• Provide regular updates and reports on billing status and account receivables.<br>• Identify opportunities for improving billing processes and implement solutions to enhance efficiency.
<p>We are looking for a skilled Medical Billing Specialist to join our team in Elizabethtown, North Carolina. This is a long-term contract position offering an excellent opportunity to contribute to a healthcare environment dedicated to patient care and operational excellence. The ideal candidate will bring expertise in medical billing processes and a commitment to accuracy and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Process and submit medical claims to insurance companies with accuracy and attention to detail.</p><p>• Review and resolve claim denials or discrepancies to ensure timely reimbursement.</p><p>• Maintain up-to-date knowledge of medical billing codes and insurance regulations.</p><p>• Collaborate with healthcare providers and administrative staff to address billing inquiries.</p><p>• Monitor and track payments, ensuring proper documentation and record-keeping.</p><p>• Generate and analyze billing reports to identify trends and improve processes.</p><p>• Assist patients with billing-related questions and provide clear and precise communication.</p><p>• Ensure compliance with all billing policies, procedures, and legal requirements.</p><p>• Support the implementation of new billing systems or updates as needed.</p>
A Robert Half client is looking for a Member Services Representative to join their team near Hoffman Estates, Illinois. In this role, you will serve as a key point of contact for members, fostering positive relationships and assisting with their needs. The ideal candidate is detail-oriented, customer-focused, and experienced in claims processing and member services. <br> Key Details: Role: Member Service Associate (similar to CSR/Admin within financial services, insurance, banking, risk, or even healthcare billing/claims—NOT a call center position) Schedule: Mon–Fri, 8AM–4PM, 100% on-site Compensation/Benefits: $26–$29/hour, based on experience and education; overtime opportunities available + full benefits package Position Highlights: Serve as the first point of contact for insured members to process claims, answer inquiries, and update information Handle sensitive member data and documents, ensuring privacy, security, and compliance Work closely with beneficiaries throughout claims and changes (address updates, beneficiary designations, etc.) Perform administrative/research tasks and support department projects Maintain accurate records in Salesforce and other internal systems Participate in weekly team meetings and ongoing training as you grow in the role <br> If you are interested in contributing to a friendly and committed team that makes an impact for its members—and your experience aligns with any of the above—please apply!
<p>We are looking for a detail-oriented Medical Billing Specialist to join our team! In this position, you will play a pivotal role in ensuring the accuracy and efficiency of the billing processes. This role requires strong communication skills and the ability to handle complex insurance claims, appeals, and patient inquiries.</p><p><br></p><p>Responsibilities:</p><p>• Review denied medical claims and file appeals as needed.</p><p>• Address patient inquiries regarding claim issues and insurance coverage with professionalism and clarity.</p><p>• Billing and reimbursement for specific patient accounts</p><p>• Submitting bills to insurance organizations and patients.</p><p><br></p>
<p>We are looking for a Medical Customer Service Specialist to join our team, helping patients and healthcare providers navigate appointments, billing, and insurance questions. This position would be supporting the Indianapolis area.</p><p><br></p><p><strong>Hours</strong>: Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Responsibilities for the position include the following:</strong></p><ul><li>Serve as the primary point of contact for patients, healthcare providers, and insurance companies regarding medical billing, appointments, authorizations, and general inquiries.</li><li>Accurately document and update patient information within electronic health records (EHR) or related systems.</li><li>Resolve billing questions, insurance claim issues, and patient concerns with empathy and professionalism.</li><li>Communicate effectively via phone, email, and online portals, ensuring timely and accurate information delivery.</li><li>Coordinate scheduling and appointment requests, and facilitate patient registration as needed.</li><li>Maintain knowledge of HIPAA guidelines and patient privacy standards at all times.</li><li>Collaborate with internal departments such as billing, admissions, and clinical staff to ensure a seamless patient experience.</li><li>Identify opportunities to enhance patient satisfaction and contribute to team process improvements.</li></ul><p><br></p>
<p>Advance your career with our team as a Medical Collections Specialist for an organization in Minneapolis, MN. In this role, you will play a critical part in achieving account resolution and facilitating positive patient financial experiences within a leading healthcare organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact patients and insurance providers to secure payment on outstanding medical accounts</li><li>Review and manage aging reports, prioritizing collection activity on delinquent accounts</li><li>Research and resolve billing discrepancies, validating insurance eligibility and benefits</li><li>Negotiate payment arrangements with empathy and professionalism</li><li>Maintain accurate, confidential records of all collection efforts in company systems</li><li>Ensure adherence to federal, state, and organizational compliance standards</li></ul><p><br></p>
<p>Join our team as a Medical Payment Posting Specialist and play a crucial role in supporting the healthcare revenue cycle. You will ensure accurate and timely posting of medical payments, helping healthcare organizations maintain financial integrity and deliver outstanding patient service.</p><p><br></p><p><strong>Hours</strong>: Monday - Friday 8am -5pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately post insurance and patient payments into billing systems</li><li>Review explanation of benefits (EOB) documents for proper payment allocation</li><li>Reconcile payments with patient accounts and billing records</li><li>Identify and resolve posting discrepancies, including denials and underpayments</li><li>Communicate with internal teams or insurance providers regarding payment issues</li><li>Maintain compliance with industry standards and HIPAA regulations</li><li>Assist with month-end close processes as related to payment posting</li></ul><p><br></p>
We are looking for a skilled Patient Access Specialist to join our team on a contract basis in New Orleans, Louisiana. In this role, you will play a vital part in ensuring smooth patient registration and scheduling processes within a healthcare setting. This position requires a strong understanding of electronic health record (EHR) systems and a commitment to providing exceptional service to patients.<br><br>Responsibilities:<br>• Facilitate patient registration by accurately collecting and verifying personal and insurance information.<br>• Schedule patient appointments efficiently while considering clinic availability and patient needs.<br>• Assist patients with understanding their medical insurance coverage and benefits.<br>• Ensure all patient data is entered and maintained accurately in the electronic health record (EHR) system.<br>• Provide excellent customer service by addressing patient inquiries and resolving any issues promptly.<br>• Collaborate with clinical and administrative staff to ensure seamless patient care and clinic operations.<br>• Perform insurance verification to confirm coverage and eligibility prior to appointments.<br>• Maintain confidentiality and compliance with healthcare regulations during all interactions.<br>• Adapt to different clinic locations as needed to meet operational demands.<br>• Support team members with additional administrative tasks as required.
<p>Are you a caring and compassionate individual who enjoys helping others? Robert Half is looking for dynamic Medical Receptionists with healthcare specific experience to assist our clients in the area. These important care positions frequently become available and we’re looking for vibrant individuals to grow our talent pool. The ideal Medical Receptionist will have experience working in a community health center and have medical insurance knowledge. The Medical Receptionist will enter and review referrals and prior authorization requests, including researching and obtaining additional information as necessary or returning to sender, per standard policies and procedures. The Patient Access Specialist will also review claims for appropriate billing and correct payment, identify and route claims for advanced or clinical review, and assist in providing coordinated care. </p>
We are looking for a motivated and detail-oriented Medical Accounts Receivable Specialist to join our team, working Monday through Friday from 8:00 AM to 4:30 PM. In this role, you will play a critical part in maintaining the financial health of our organization by handling Medicare billing, patient accounts, and insurance claims with precision and efficiency. Success in this position requires strong expertise in medical billing processes, exceptional customer service skills, and the ability to manage accounts through to their final resolution.<br>Responsibilities:<br>Process Medicare billing activities, ensuring accurate handling and management of patient accounts.<br>Submit both electronic and paper insurance claims in compliance with payer guidelines.<br>Bill patient claims promptly and manage associated patient accounts with attention to compliance and accuracy.<br>Perform timely payment follow-ups to resolve outstanding balances; communicate effectively with stakeholders as needed.<br>Review work list activities regularly to prioritize and address accounts requiring immediate attention.<br>Work all assigned accounts diligently until final resolution, documenting every step accurately.<br>Review remittances to verify charges processed or paid align with insurance contracts and fee schedules.<br>Interpret and understand the billing UB04 form and 1500 form.<br>Highlights of Required Skills/Knowledge:<br>Full understanding of Managed Care Collections and knowledge of Managed Care contracts, including their terms, language, and Federal/State requirements.<br>Familiarity with terms such as HMO, PPO, Medicare Advantage Plans, and Capitation, with a clear understanding of how payers process claims under these plans.<br>Proficiency in using electronic medical record (EMR) systems (e.g., Cerner, Epic) and billing software. For immediate consideration please call the Trevose PA office of Robert Half at 215-244-1870. Thank you!
<p>· Account Reps: Follows up on unpaid accounts in patient accounting systems with the payers either by phone or via websites. Works payer denials based on claim process adjudication; Review accounts for possible underpayments; research contracts, guidelines and resolve payment with payer. Perform appeals with payer. Performs bad debt request transfers as applicable. Performs or requests adjustment and contractual write offs as applicable.</p><p>· Billers: Reviews EPIC worklists and edits accounts as needed; Reviews Cirius claim edits and resolves edits; Reviews and resolves electronic acknowledgement payer rejections/denials; Rebills claims based on requests from Follow Up reps due to denials received. Resends claim as needed.</p><p>· Cash Posting Reps: Posts payments; Work EPIC undistributed payment worklist; Posts adjustments related to payments. Processes refunds for accounts payable. Posts payment transfers from professional billing to hospital billing.</p><p>· Data Control Reps: Enters charges; Reviews EPIC worklist accounts with charge issues and resolves; Research charge issues and follows up with departments as needed. Complete charge corrections including adding diagnosis, transferring, or reversing charges, combining accounts.</p><p>· Patient Advocacy Reps: Completes and processes charity applications; Reviews and validates high dollar self-pay accounts before outsourcing to outside vendor; Handles patient calls and complaints. Requests referral of accounts to bad debt as applicable.</p><p>· Maintains professional communication with various PFS staff, medical center staff, payors, physicians, and patients regarding the billing of services rendered at Stanford Medical Center. Communication may consist of telephone, correspondence, or in person contact.</p><p>· Meets weekly individual productivity goals and standards while following planned priorities as set by the Team.</p>
<p>We are looking for a detail-oriented Medical Billing Specialist to join our team in Baltimore, Maryland. This is a contract-to-permanent position within the medical devices industry, offering an opportunity to contribute to healthcare operations through accurate billing and coding practices. The ideal candidate will have hands-on experience in medical billing and a solid understanding of insurance processes, including Medicare, Medicaid, and third-party payers.</p><p><br></p><p>Responsibilities:</p><p>• Handle medical billing and coding tasks with precision and attention to detail.</p><p>• Reach out to insurance companies to resolve billing issues and ensure claims are processed effectively.</p><p>• Manage reimbursements and claims for Medicare, Medicaid, and third-party insurance providers.</p><p>• Collaborate with healthcare providers to verify patient insurance benefits and coverage.</p><p>• Maintain accurate records of billing and insurance communications.</p><p>• Ensure compliance with healthcare regulations and billing standards.</p><p>• Assist in identifying discrepancies in claims and resolving them promptly.</p><p>• Provide support in medical collections processes, ensuring timely payments.</p><p>• Communicate with patients regarding billing inquiries and insurance coverage.</p>
We are looking for a detail-oriented and friendly individual to join our team as a Patient Registration Specialist in Blue Ash, Ohio. In this Contract-to-Permanent role, you will play a vital part in ensuring a smooth registration process for patients while maintaining accurate records and providing excellent customer service. This position is within the healthcare sector, offering an opportunity to contribute meaningfully to patient care.<br><br>Responsibilities:<br>• Welcome patients and visitors warmly, ensuring a positive first impression.<br>• Maintain and update patient records with accuracy and confidentiality.<br>• Handle insurance claims and payment processing efficiently.<br>• Monitor inventory levels and order supplies as needed.<br>• Coordinate patient scheduling and registration processes.<br>• Verify medical insurance details to ensure proper billing.<br>• Assist patients with inquiries, providing clear and helpful information.<br>• Perform general administrative duties to support daily operations.<br>• Address any issues or concerns related to patient registration promptly.
We are looking for a skilled Medical Billing Specialist to join our team in Dayton, Ohio. In this role, you will be responsible for ensuring accurate and efficient processing of claims related to pathology services. This position is a contract-to-permanent opportunity, providing a chance to grow within the healthcare field while contributing to billing accuracy and compliance.<br><br>Responsibilities:<br>• Process and submit claims for pathology services, adhering to federal, state, and insurance guidelines.<br>• Assign appropriate medical codes based on pathology reports and patient records to ensure accuracy.<br>• Review documentation for completeness and compliance prior to submitting claims.<br>• Investigate and resolve issues related to denied claims, underpayments, and appeals by collaborating with insurance providers.<br>• Partner with pathologists, laboratory staff, and coding teams to address complex cases and maintain compliant billing practices.<br>• Track claim statuses, reconcile payments, and follow up on unpaid accounts to ensure timely reimbursement.<br>• Maintain detailed records of billing transactions and compliance documentation.<br>• Stay informed about changes in billing regulations, coding standards, and payer requirements.<br>• Support audit processes and contribute to quality assurance initiatives for pathology billing.
<p>We are looking for a dedicated Patient Access Specialist to join our team in East China, Michigan. In this long-term contract role, you will be responsible for ensuring seamless patient registration and access processes while delivering exceptional customer service. This position requires strong communication skills, attention to detail, and the ability to navigate medical billing and insurance procedures effectively.</p><p><br></p><p>Responsibilities:</p><p>• Manage patient registration processes, including verifying information and ensuring accuracy.</p><p>• Handle inbound and outbound calls to assist patients with scheduling, insurance inquiries, and billing concerns.</p><p>• Collaborate with clinical teams to optimize protocols and ensure efficient operations.</p><p>• Provide support for financial procedures such as deductible calculations and copays.</p><p>• Maintain accurate documentation and labeling within computer systems.</p><p>• Assist patients with understanding medical coverage and resolving access-related issues.</p><p>• Perform receptionist duties, including greeting patients and directing them as needed.</p><p>• Execute clerical tasks such as typing, filing, and protocol management.</p><p>• Ensure compliance with clinical trial operations and related procedures.</p><p>• Support ad hoc financial and administrative tasks as required.</p>
We are looking for a skilled Medical Billing Specialist to join our team in Loveland, Colorado. In this long-term contract role, you will be responsible for managing essential billing operations, ensuring accuracy in claims processing, and contributing to the efficiency of healthcare administration. This position is ideal for professionals with expertise in medical billing systems who thrive in a collaborative and fast-paced environment.<br><br>Responsibilities:<br>• Submit accurate claims to insurance providers, adhering to regulatory standards and guidelines.<br>• Monitor and manage accounts receivable, resolving discrepancies and ensuring timely payments.<br>• Utilize medical billing software, including Allscripts and Cerner Technologies, to oversee daily operations.<br>• Handle appeals and follow up on denied claims to secure reimbursements.<br>• Perform medical coding and maintain detailed documentation in compliance with industry practices.<br>• Coordinate third-party billing processes and maintain effective communication with insurance carriers.<br>• Verify patient benefits and eligibility to support billing accuracy.<br>• Conduct numeric data entry and maintain meticulous records of transactions.<br>• Respond to billing inquiries from patients and healthcare providers, delivering excellent customer service.<br>• Collaborate with colleagues to optimize workflows and improve overall billing performance.
<p>We are seeking a dedicated Spanish Bilingual Customer Service Representative to join our growing team. The successful candidate will assist patients in English and Spanish, handle inquiries and scheduling, and ensure the highest level of service and compliance.</p><p><br></p><ul><li>Deliver exceptional customer service via phone, email, and chat in both English and Spanish.</li><li>Assist patients and healthcare clients with inquiries, appointment scheduling, billing questions, and insurance verification.</li><li>Accurately document interactions and maintain detailed records in the CRM and/or Electronic Health Record (EHR) systems.</li><li>Process orders, claims, and account updates in compliance with HIPAA and company policies.</li><li>Collaborate with internal teams (clinical staff, billing, insurance) to resolve complex issues.</li><li>Translate and interpret healthcare-related information between English and Spanish as needed.</li><li>Maintain up-to-date knowledge of healthcare services, insurance plans, and regulatory requirements.</li><li>Meet or exceed performance metrics, including response time, patient satisfaction, and quality standards.</li></ul>
<p>We are looking for a dedicated and detail oriented Medical Customer Service Representative. This role requires exceptional communication skills and the ability to work effectively in a fast-paced, high-volume call center environment, particularly within the healthcare industry. As a Contract to permanent position, this opportunity offers the potential for long-term placement based on performance.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and courteously to customer inquiries regarding medical benefits, eligibility, claims, and provider information.</p><p>• Assist customers in resolving pre-authorization requests for medical treatments and provide accurate information about outstanding payments.</p><p>• Document interactions and track call details using internal systems to ensure proper record-keeping.</p><p>• Stay informed about company policies and updates to healthcare plans to provide accurate and current information to customers.</p><p>• Handle complaints, troubleshoot issues, and escalate complex cases to supervisors when necessary.</p><p>• Deliver high-quality service by adhering to scripts and guidelines while maintaining a friendly and detail oriented demeanor.</p><p>• Educate customers about network providers and guide them through available options.</p><p>• Collaborate with team members to improve processes and ensure customer satisfaction.</p><p>• Comply with HIPAA regulations and follow standard precautions for personal protective equipment when required.</p>
