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170 results for Medical Front Office jobs

Medical Front Office Specialist

Carmel, IN
onsite
Temporary to Hire
18 - 19.5 USD / Hourly
We are seeking a highly organized and patient-focused Medical Front Office Specialist to join our healthcare team in Carmel, Indiana. In this role, you will be the first point of contact for patients, providing excellent customer service while supporting daily front office operations. The ideal candidate is detail-oriented, professional and comfortable working in a fast-paced medical environment. Hours: Monday 12:30p – 5:30pTuesday 8:00a – 5:30pWednesday 8:00a – 5:30pThursday 7:30a – 5:30pFriday 7:30 – 4:30p Key Responsibilities:<ul><li>Greet patients and visitors in a courteous and professional manner</li><li>Answer and direct incoming phone calls</li><li>Schedule, confirm and reschedule patient appointments</li><li>Verify insurance information and collect copays or other payments</li><li>Maintain accurate patient records and update demographic information</li><li>Manage patient check-in and check-out processes</li><li>Respond to patient inquiries regarding appointments, forms and office procedures</li><li>Support medical staff with administrative tasks as needed</li><li>Ensure the front desk and reception area remain organized and welcoming</li><li>Maintain confidentiality and comply with HIPAA and office policies</li></ul>
2026-06-26T00:00:00Z

Medical Front Office Specialist

Indianapolis, IN
onsite
Temporary to Hire
18 - 19 USD / Hourly
We are seeking a professional and detail-oriented Medical Front Office Specialist to support daily operations in a fast-paced healthcare setting. This individual will serve as the first point of contact for patients, providing excellent customer service while managing front desk responsibilities, scheduling, and administrative support. Hours: Monday: 8:15 AM – 5:30 PMTuesday: 8:15 AM – 5:30 PMWednesday: 9:30 AM – 5:00 PMThursday: 9:30 AM – 5:30 PMFriday: 8:15 AM – 4:00 PM Responsibilities:<ul><li>Greet patients and visitors in a courteous and professional manner.</li><li>Answer and route incoming calls, respond to inquiries, and relay messages promptly.</li><li>Schedule, confirm, and update patient appointments.</li><li>Verify patient information, insurance details, and demographic records.</li><li>Complete patient check-in and check-out processes efficiently.</li><li>Maintain accurate records and ensure documentation is entered correctly into the system.</li><li>Assist with records management, filing, scanning, and general administrative tasks.</li><li>Coordinate with clinical and administrative staff to support smooth office operations.</li><li>Handle sensitive patient information in compliance with privacy standards.</li></ul>
2026-07-01T00:00:00Z

Medical Front Desk Receptionist

Minneapolis, MN
onsite
Temporary / Contract
20 - 24 USD / Hourly
We are seeking a friendly, organized, and detail-oriented Medical Front Desk Receptionist to join a busy healthcare practice in Minneapolis. In this role, you will be the first point of contact for patients, helping create a welcoming and efficient office experience. The ideal candidate has strong customer service skills, the ability to multitask in a fast-paced environment, and prior experience in a medical office setting.Key Responsibilities:<ul><li>Greet patients and visitors in a professional and courteous manner</li><li>Answer and route incoming phone calls</li><li>Schedule, confirm, and update patient appointments</li><li>Verify patient information, insurance, and demographics</li><li>Check patients in and out accurately</li><li>Collect copays and process payments</li><li>Maintain patient records and ensure documentation is complete</li><li>Coordinate with clinical staff to support daily office operations</li><li>Handle general administrative duties such as filing, scanning, and data entry</li></ul>
2026-06-25T00:00:00Z

Medical Front Desk Specialist

Morristown, NJ
onsite
Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for a Medical Front Desk Specialist to support daily patient-facing operations for a busy healthcare office in Madison, New Jersey. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming experience while keeping front office activities organized and efficient. The person in this role will help patients move smoothly through registration, scheduling, and basic intake steps while ensuring accurate collection of key information. Responsibilities:• Welcome patients upon arrival, confirm appointment details, and manage the check-in process in a courteous and detail-focused manner.• Coordinate appointment calendars by booking, adjusting, and confirming visits based on office needs and patient availability.• Obtain and verify insurance information and collect copayments before or during patient visits according to office procedures.• Provide required forms to patients, explain completion steps clearly, and review documents for completeness before submission.• Escort patients to exam rooms when needed and record basic measurements such as height and weight accurately.• Gather reports and supporting documentation so clinical staff have the information needed for patient visits.• Answer front desk inquiries in person and by phone, directing questions appropriately and maintaining an organized reception area.
2026-07-02T00:00:00Z

Medical Front Desk Coordinator

Davenport, IA
onsite
Temporary to Hire
16.15 - 18.7 USD / Hourly
We are looking for a dependable Medical Front Desk Coordinator to support a busy healthcare practice. This contract position with the potential to become permanent is ideal for someone who enjoys keeping the front office organized, creating a welcoming patient experience, and contributing to a steady daily workflow. You will join a collaborative team that values reliability, professionalism, and a willingness to learn, with training available for the right candidate. This permanent day-shift opportunity offers a consistent schedule in a supportive medical setting. Responsibilities: • Greet patients warmly upon arrival and guide them through both registration and departure processes. • Schedule, confirm, and adjust appointments to help maintain an efficient daily patient flow. • Enter, review, and update insurance details to support accurate billing and coverage verification. • Collect copayments and document front-desk financial transactions with accuracy. • Answer incoming calls, address routine questions, and direct inquiries appropriately. • Prepare materials and information needed for the day’s visits to keep the office running smoothly. • Retrieve and organize patient charts and related records as needed for appointments. • Record, reconcile, and calculate daily charges to support front-office financial accuracy.
2026-06-30T00:00:00Z

Medical Front Desk Coordinator

San Leandro, CA
onsite
Temporary / Contract
25 - 31 USD / Hourly
Position: Medical Front Desk CoordinatorLocation: San Leandro, CACompensation: $25–$35/hour (DOE)Job Type: Contract About the RoleWe are seeking a friendly, organized, and patient-focused Medical Front Desk Coordinator to support the daily operations of a busy healthcare practice in San Leandro. This role serves as the first point of contact for patients and visitors, helping create a positive experience while ensuring the smooth flow of appointments, registrations, and administrative processes. The ideal candidate has prior medical office experience, strong customer service skills, and the ability to multitask in a fast-paced environment. This contract opportunity is ideal for someone who enjoys working directly with patients and contributing to high-quality care delivery.Responsibilities<ul><li>Greet patients, visitors, and vendors while providing professional and compassionate customer service in person and over the phone.</li><li>Schedule, confirm, and manage patient appointments while maintaining provider calendars and coordinating patient flow.</li><li>Verify insurance eligibility, collect patient demographics, obtain required documentation, and accurately update electronic medical records.</li><li>Answer incoming calls, respond to patient inquiries, route messages appropriately, and assist with referrals, authorizations, and follow-up appointments.</li><li>Process patient check-in and check-out procedures, collect copays, maintain accurate records, and support daily front office operations.</li></ul>
2026-07-02T00:00:00Z

Medical Receptionist

Brockton, MA
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a friendly and organized Medical Receptionist to support daily front desk operations for a healthcare office in Brockton, Massachusetts. This Long-term Contract opportunity is ideal for someone who enjoys creating a welcoming patient experience while keeping appointments, calls, and administrative tasks running smoothly. The person in this role will serve as a key point of contact for patients and help maintain accurate information within the practice management system. Responsibilities: • Coordinate patient visits by arranging appointments and updating the daily schedule as needed • Manage incoming phone calls, respond professionally to patient inquiries, and direct messages to the appropriate staff • Welcome patients upon arrival, complete the registration process, and assist with front desk flow throughout the day • Handle checkout activities, including confirming follow-up visits and ensuring next steps are clearly communicated • Enter and maintain patient demographic details in the electronic medical records system with close attention to accuracy • Support general medical front office operations to help keep the practice organized and efficient
2026-06-30T00:00:00Z

Medical Receptionist

Indianapolis, IN
onsite
Temporary to Hire
18 - 19.5 USD / Hourly
Our client is seeking a friendly, organized, and detail-oriented Medical Receptionist to serve as the first point of contact for patients and visitors. This role is responsible for managing front desk operations, scheduling appointments, maintaining accurate patient records, and providing excellent customer service in a fast-paced healthcare environment. Hours:Monday: 6:30 AM – 4:00 PMTuesday: 7:30 AM – 4:00 PMWednesday: 8:00 AM – 5:45 PMThursday: 11:30 AM – 5:45 PMFriday: 6:30 AM – 3:00 PM Key Responsibilities:<ul><li>Greet patients and visitors in a professional and courteous manner.</li><li>Answer and route incoming phone calls.</li><li>Schedule, confirm, and reschedule patient appointments.</li><li>Check patients in and out and verify demographic and insurance information.</li><li>Maintain and update electronic medical records accurately.</li><li>Collect copays and process patient forms and paperwork.</li><li>Coordinate with clinical staff to support smooth patient flow.</li><li>Respond to patient questions and provide general office information.</li><li>Ensure the reception area remains clean, organized, and welcoming.</li><li>Support administrative tasks such as filing, faxing, scanning, and data entry.</li></ul>
2026-07-01T00:00:00Z

Medical Receptionist

Riverside, CA
onsite
Temporary to Hire
19 - 21 USD / Hourly
We are looking for a welcoming and organized Medical Receptionist to support a busy healthcare office. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys helping patients, managing front desk activity, and keeping daily operations running smoothly. The person in this role will serve as a key point of contact for patients while handling scheduling, payment collection, and administrative coordination with care and attention to detail. Responsibilities: • Welcome patients and visitors with a courteous, attentive approach and assist them during check-in and arrival. • Answer incoming phone calls, determine the nature of each inquiry, and connect callers to the appropriate staff or resource. • Collect co-pays and other patient payments accurately while maintaining clear front desk records. • Review insurance details with patients and confirm coverage information before or during appointments. • Arrange patient visits, update the appointment calendar, and help manage changes or follow-up scheduling needs. • Maintain complete and accurate patient information in office records and support general administrative tasks throughout the day. • Assist with routine front office coordination to help the clinic operate efficiently during busy periods. • Provide support with basic reception and patient service duties while adapting to office procedures and training as needed.
2026-07-02T00:00:00Z

Medical Receptionist

Clackamas, OR
onsite
Temporary / Contract
21 - 25 USD / Hourly
Are you a caring and compassionate individual who enjoys helping others? Robert Half is looking for dynamic Medical Receptionists with healthcare specific experience to assist our clients in the area. These important care positions frequently become available and we’re looking for vibrant individuals to grow our talent pool. The ideal Medical Receptionist will have experience working in a community health center and have medical insurance knowledge. The Medical Receptionist will enter and review referrals and prior authorization requests, including researching and obtaining additional information as necessary or returning to sender, per standard policies and procedures. The Patient Access Specialist will also review claims for appropriate billing and correct payment, identify and route claims for advanced or clinical review, and assist in providing coordinated care.
2026-07-02T00:00:00Z

Medical Receptionist

Menlo Park, CA
onsite
Temporary / Contract
22 - 32 USD / Hourly
Job SummaryWe are seeking a compassionate and organized Medical Receptionist to provide exceptional front-office support in a healthcare setting. The ideal candidate will greet patients, schedule appointments, manage patient records, and ensure a positive experience for patients and visitors.Key Responsibilities<ul><li>Welcome patients and visitors in a professional and courteous manner.</li><li>Schedule appointments and manage provider calendars.</li><li>Answer phone calls and respond to patient inquiries.</li><li>Verify patient information, insurance details, and update medical records.</li><li>Process patient check-in/check-out and collect payments as required.</li><li>Maintain confidentiality and comply with privacy regulations.</li><li>Provide administrative support to clinical staff as needed.</li></ul>
2026-06-29T00:00:00Z

Medical Receptionist

Syracuse, NY
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a professional and compassionate Medical Receptionist to serve as the first point of contact for patients. This role is responsible for managing front desk operations, scheduling appointments, and ensuring a welcoming and efficient patient experience. The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced healthcare environment.Key Responsibilities<ul><li>Greet patients and visitors in a friendly and professional manner</li><li>Answer and direct phone calls, respond to inquiries, and take messages</li><li>Schedule, confirm, and manage patient appointments</li><li>Verify patient information, insurance, and demographics</li><li>Collect co-pays and process payments</li><li>Maintain and update electronic medical records (EMR systems)</li><li>Handle patient check-in and check-out procedures</li><li>Ensure confidentiality of patient information in compliance with HIPAA regulations</li><li>Coordinate with clinical staff to support patient flow and office efficiency</li></ul>
2026-06-19T00:00:00Z

Medical Receptionist

New Castle, DE
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a professional and compassionate Medical Receptionist to join our healthcare team in New Castle, Delaware. This role serves as the first point of contact for patients and visitors, providing excellent customer service while supporting daily front office operations in a medical setting. The ideal candidate is organized, detail-oriented, and comfortable handling administrative tasks in a fast-paced environment. Key Responsibilities:<ul><li>Greet patients and visitors in a courteous and professional manner</li><li>Answer and direct incoming phone calls</li><li>Schedule, confirm, and update patient appointments</li><li>Check patients in and out for appointments</li><li>Verify patient information, insurance details, and demographic data</li><li>Maintain accurate medical records and patient files</li><li>Collect copays and process payments</li><li>Assist with referrals, authorizations, and other front desk administrative tasks</li><li>Communicate with providers, clinical staff, and patients regarding scheduling and documentation needs</li><li>Ensure the reception area remains clean, organized, and welcoming</li><li>Follow HIPAA and confidentiality standards at all times</li></ul>
2026-06-24T00:00:00Z

Medical Receptionist

Phoenix, AZ
onsite
Temporary / Contract
21 - 22 USD / Hourly
We are looking for a detail-oriented Medical Receptionist to support daily front-desk operations for a healthcare setting in Phoenix, Arizona. This Long-term Contract position is ideal for someone who enjoys creating a welcoming patient experience while keeping scheduling and administrative tasks organized and accurate. The role involves coordinating appointments, assisting with patient intake, and helping the office run smoothly through attentive communication and reliable front office support. Responsibilities: • Welcome patients and visitors, provide courteous assistance, and maintain an organized reception area throughout the day. • Manage appointment calendars, schedule patient visits, and adjust bookings as needed to support clinic operations. • Handle patient check-in procedures, verify basic information, and direct individuals to the appropriate next steps. • Answer incoming calls, respond to routine questions, and route messages to clinical or administrative staff when necessary. • Perform front office administrative tasks such as preparing forms, updating records, and supporting daily office workflow. • Use basic medical terminology appropriately when communicating about appointments, services, and general office processes. • Assist with patient-facing documentation and help ensure information is entered accurately into office systems.
2026-06-19T00:00:00Z

Medical Receptionist

Mountain View, CA
onsite
Temporary / Contract
22 - 32 USD / Hourly
We are seeking a compassionate and organized Medical Receptionist to provide exceptional front-office support in a healthcare setting. The ideal candidate will greet patients, schedule appointments, manage patient records, and ensure a positive experience for patients and visitors.Key Responsibilities<ul><li>Welcome patients and visitors in a professional and courteous manner.</li><li>Schedule appointments and manage provider calendars.</li><li>Answer phone calls and respond to patient inquiries.</li><li>Verify patient information, insurance details, and update medical records.</li><li>Process patient check-in/check-out and collect payments as required.</li><li>Maintain confidentiality and comply with privacy regulations.</li><li>Provide administrative support to clinical staff as needed.</li></ul>
2026-06-29T00:00:00Z

Medical Receptionist

Taunton, MA
onsite
Temporary to Hire
18 - 21 USD / Hourly
We are looking for a detail-oriented Medical Receptionist to support daily front-desk operations for an outpatient care setting in Massachusetts. This contract-to-permanent opportunity is ideal for someone who can create a welcoming patient experience while keeping scheduling, registration, and payment processes organized and accurate. The person in this role will serve as a key point of contact for patients and staff, helping the office run smoothly and efficiently. Responsibilities: • Confirm patient insurance details and demographic information before visits to help ensure accurate registration for outpatient services. • Coordinate clinician schedules within the electronic health record system, keeping appointment availability up to date and aligned with patient care needs. • Receive copays and other patient cost-sharing amounts at check-in or time of service, following office procedures for payment handling. • Welcome patients at the front desk, manage check-in activities, and address routine questions in a courteous and timely manner. • Provide administrative assistance to clinicians and support staff, including help with documentation and Section 12-related processes when needed. • Maintain organized front-office workflows by managing phone calls, appointment updates, and general reception duties throughout the day.
2026-06-26T00:00:00Z

Medical Receptionist

Syracuse, NY
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a Medical Receptionist to support daily front-desk operations for a healthcare organization in Syracuse, New York. This Contract position is ideal for someone who is comfortable working directly with patients, coordinating appointments, and maintaining an organized reception area in a clinical setting. The role requires a detail-oriented communicator who can help create a smooth check-in experience while supporting administrative tasks with accuracy and efficiency. Responsibilities: • Welcome patients and visitors, provide clear direction, and ensure a courteous front-office experience from arrival through departure. • Coordinate patient appointments, manage scheduling updates, and confirm visit details to help maintain an efficient daily calendar. • Handle patient check-in activities, collect and verify essential information, and prepare records for upcoming visits. • Answer incoming calls, respond to routine questions, and route messages to the appropriate clinical or administrative staff. • Maintain accurate front-desk documentation and assist with clerical tasks that support day-to-day office operations. • Use basic medical terminology appropriately when communicating with staff and processing patient-related information. • Support providers and office personnel with administrative follow-up, including documentation assistance and general receptionist duties.
2026-06-30T00:00:00Z

Medical Receptionist

Philadelphia, PA
onsite
Temporary to Hire
16 - 20 USD / Hourly
We are looking for a Medical Receptionist to join a welcoming healthcare office. This contract-to-permanent opportunity is ideal for someone who enjoys creating a positive patient experience while keeping front-desk operations organized and efficient. In this role, you will support appointment coordination, handle incoming inquiries, and serve as a key point of contact for patients, providers, and referral partners. Responsibilities: • Welcome patients and visitors professionally, ensuring a smooth and courteous front-desk experience. • Coordinate appointments by matching patient needs with provider and staff availability. • Answer phone calls, relay messages accurately, and respond to routine questions in a timely manner. • Communicate with referral sources, patients, and insurance representatives to support continuity of care. • Address scheduling or service concerns promptly and escalate patient complaints to the appropriate quality or leadership contacts. • Work closely with practitioners and office leadership to help meet patient access and service needs. • Maintain clear and organized documentation related to appointments, communications, and office activity. • Provide additional administrative support as needed to keep daily operations running efficiently.
2026-07-02T00:00:00Z

Medical Receptionist

Liverpool, NY
onsite
Temporary to Hire
19 - 19 USD / Hourly
We are looking for a detail-oriented Medical Receptionist to support a busy healthcare office in New York. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming patient experience while keeping front-desk operations organized and efficient. The person in this role will manage appointment flow, handle check-in activities, and serve as a reliable point of contact for patients and staff. Candidates with strong communication skills, front office experience, and familiarity with basic medical terminology will be well suited for this position. Responsibilities: • Welcome patients and visitors, provide courteous assistance, and maintain a welcoming front-desk presence throughout the day. • Coordinate appointment scheduling, confirm upcoming visits, and help keep the provider calendar accurate and up to date. • Complete patient check-in procedures, verify demographic or insurance details, and ensure required information is collected before appointments. • Answer incoming calls, respond to routine questions, and direct messages or inquiries to the appropriate team members. • Support daily medical front office operations by organizing paperwork, managing patient flow, and maintaining orderly reception areas. • Enter and update patient information in office systems with close attention to accuracy and confidentiality. • Assist with administrative tasks such as scanning documents, preparing forms, and routing records as needed by clinical or office staff.
2026-06-30T00:00:00Z

Bilingual Medical Front Desk Coordinator

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Robert Half is seeking a polished and professional Bilingual Medical Front Desk Coordinator to support a busy healthcare practice. This position serves as the first point of contact for patients while also assisting with scheduling, patient intake, insurance verification, and front-office operations. Key Responsibilities<ul><li>Manage patient check-in and check-out processes.</li><li>Schedule and coordinate appointments across multiple providers and departments.</li><li>Verify insurance coverage, benefits, and patient demographics.</li><li>Collect copays, update patient records, and maintain documentation.</li><li>Respond to patient inquiries and provide a high level of customer service.</li><li>Support providers and clinical staff with administrative functions.</li><li>Maintain accurate medical records and ensure compliance with office procedures.</li></ul>
2026-06-19T00:00:00Z

Medical Office Coordinator

Tampa, FL
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
We are looking for a detail-oriented Medical Office Coordinator to support daily administrative operations in a busy healthcare setting in Tampa, Florida. This position plays an important role in keeping office workflows organized, coordinating communication, and helping ensure staff and patients receive timely support. The ideal candidate is comfortable managing multiple priorities, maintaining accurate records, and using Microsoft Office tools to handle office responsibilities efficiently. Responsibilities:• Coordinate front-office and administrative activities to keep daily medical office operations running smoothly.• Maintain organized records, update documentation, and ensure information is entered accurately and on time.• Support benefits-related and general office administration tasks in alignment with internal procedures.• Communicate with staff, patients, and external contacts to provide updates, route inquiries, and resolve routine issues.• Prepare reports, correspondence, and spreadsheets using Microsoft Office applications.• Schedule meetings, manage calendars, and assist with office logistics and follow-up items.• Help monitor office processes and assist with operational changes or workflow updates when needed. This is a permanent opportunity that will pay up to $60,000 depending upon experience. Please apply to Jane Gearhart if interested!
2026-06-30T00:00:00Z

Front Desk

Salem, OR
onsite
Temporary / Contract
18 - 23 USD / Hourly
The Front Desk Coordinator will manage and coordinate all front office activities. This position is crucial for creating a positive first impression for our clients and guests and requires a professional demeanor and excellent communication skills.Responsibilities:<ul><li>Greet and assist visitors, clients, and staff members, providing a welcoming and friendly environment.</li><li>Manage incoming calls, direct calls to appropriate internal resources, and provide necessary information to callers.</li><li>Schedule and manage appointments efficiently using the company's scheduling system.</li><li>Coordinate mailing services, including incoming, outgoing, and delivery of mails and packages.</li><li>Support in event planning and coordination whenever required.</li><li>Perform basic administrative tasks, including data entry, filing, and maintaining office supplies.</li><li>Always uphold a high level of confidentiality and professionalism.</li></ul>
2026-06-30T00:00:00Z

Front Desk Receptionist

Eagan, MN
onsite
Temporary / Contract
20 - 24 USD / Hourly
We are seeking a professional, friendly, and organized Receptionist to join our team in St. Paul. This position serves as the first point of contact for visitors, clients, and employees, helping create a positive and welcoming office environment. The ideal candidate is dependable, detail-oriented, and comfortable managing a variety of administrative tasks in a fast-paced setting. Key Responsibilities:<ul><li>Greet visitors, clients, and staff in a courteous and professional manner</li><li>Answer, screen, and route incoming phone calls</li><li>Manage the front desk and maintain a clean, organized reception area</li><li>Schedule appointments and coordinate meeting spaces</li><li>Receive and distribute mail, packages, and deliveries</li><li>Perform data entry, filing, scanning, and other clerical support duties</li><li>Maintain office supply inventory and place orders as needed</li><li>Assist internal departments with general administrative support</li></ul>
2026-06-25T00:00:00Z

Medical Administrator

Edmond, OK
onsite
Temporary / Contract
19.95 - 21 USD / Hourly
Medical Services Coordinator (Temporary Assignment – Focus: Prior Authorizations)Job Title: Medical Services Coordinator – Prior Authorizations Location: Edmond, OK Schedule: Monday–Friday, 8:00 AM – 5:00 PM Assignment Type: Temporary (Approximately 30 days) Pay Rate: $21/hour Position SummaryThe Medical Services Coordinator serves as a key support resource for psychiatric clinicians and patients, with a primary focus on managing prior authorizations for medications, treatments, and services. This role ensures timely insurance approvals by coordinating between clinicians, insurance carriers, pharmacies, and patients to help prevent delays in care.This position is best suited for someone with prior healthcare administrative experience, particularly in prior authorizations or insurance coordination, who can work efficiently in a fast-paced, detail-driven environment. Primary Responsibilities (Prior Authorization Focus)<ul><li>Initiate, submit, and track prior authorization requests for medications, psychiatric services, and related treatments</li><li>Communicate directly with insurance companies to obtain approvals, resolve denials, and follow up on pending requests</li><li>Ensure all required clinical documentation is complete, accurate, and submitted within required timeframes</li><li>Collaborate with psychiatric clinicians to obtain supporting medical necessity documentation</li><li>Monitor authorization status and proactively address delays to prevent interruptions in patient care</li><li>Maintain accurate documentation of all authorization activity within the Electronic Medical Record (EMR) system</li><li>Track approvals, expirations, and reauthorization requirements</li><li>Assist with appeals processes for denied prior authorizations</li></ul>Additional Support Duties<ul><li>Provide administrative support to clinicians, including faxing, scanning, and documentation assistance</li><li>Coordinate with pharmacies regarding medication access issues</li><li>Answer incoming medical services calls and route appropriately</li><li>Assist patients with basic support needs such as portal access, telehealth troubleshooting, and appointment inquiries</li><li>Verify and update insurance and pharmacy information within patient records</li><li>Scan and upload external documents into the EMR system</li></ul>
2026-07-02T00:00:00Z

Medical Customer Service Representative

Fishers, IN
onsite
Temporary / Contract
22 - 22 USD / Hourly
We are seeking a compassionate and detail-oriented Medical Customer Service Representative to provide outstanding support to patients and their families. In this role, you will help patients understand their financial responsibilities, assist with payment arrangements, post payments to patient accounts, and support self-pay patients in pursuing state assistance when applicable. This is a high-volume, patient-facing role that combines customer service, healthcare administration, and financial support responsibilities in a fast-paced call center environment. This role is remote 3 days a week after training. Hours: M-F: 8am – 4:30pm Responsibilities: <ul><li>Provide outstanding customer service to patients and families by phone.</li><li>Handle a high volume of inbound and outbound calls, approximately 60 per day.</li><li>Help patients understand medical bills, balances, and financial responsibilities.</li><li>Assist with payment plans, financial arrangements, and self-pay account support.</li><li>Post payments, process credit card transactions, and update patient account information.</li><li>Complete insurance verifications and resolve billing or payment issues.</li><li>Work return mail and perform account follow-up as needed.</li><li>Collaborate with team members to improve processes and workflow.</li></ul>
2026-07-01T00:00:00Z