<p>Design, build, and enhance macOS storage drivers centered around SCSI protocols using Apple’s DriverKit framework.</p><p>Work closely with hardware engineering teams to interpret SCSI device specifications and develop drivers that integrate cleanly within the macOS ecosystem.</p><p>Implement core driver features such as command processing, data movement, fault handling, and performance tuning.</p><p>Diagnose and resolve driver‑level issues using macOS debugging utilities—including LLDB, Instruments, and system diagnostic tools.</p><p>Ensure all drivers meet Apple’s security guidelines, including sandboxing rules, entitlement requirements, and code‑signing standards.</p><p>Create and maintain comprehensive test plans, documentation, and validation procedures to support driver quality and long‑term reliability.</p><p>Participate in peer code reviews and enforce best practices to maintain consistent, high‑quality codebases.</p><p>Provide engineering support during integration, deployment, and post‑release production scenarios involving driver behavior or performance</p>
<p>We are looking for a skilled Desktop Support Analyst to join our team in Northlake, Texas. This long-term contract position involves providing technical assistance and support to ensure smooth operation of hardware, software, and specialized systems within a manufacturing environment. The role requires a proactive individual who excels at troubleshooting, customer service, and adapting to a fast-paced workplace.</p><p><br></p><p><strong>Title: Desktop Support </strong></p><p><strong>Location: Northlake, Tx </strong></p><p><strong>Duration: 2-3 months contract </strong></p><p><strong>Pay: $25-30 per hour</strong></p><p> </p><p><br></p><p>Responsibilities:</p><p>• Deliver comprehensive hardware and software support for devices such as PCs, laptops, printers, and iPads used in a manufacturing setting.</p><p>• Manage equipment setups, relocations, and onboarding processes for new users while handling peripheral procurement.</p><p>• Image and reimage devices efficiently using specialized tools and systems.</p><p>• Provide technical assistance for Microsoft 365 applications, including Outlook, Teams, and Excel.</p><p>• Support proprietary manufacturing systems, with training provided for specific applications.</p><p>• Ensure adherence to safety protocols, including wearing appropriate gear like lab coats, safety shoes, and hair or beard nets when on the production floor.</p><p>• Respond promptly to technical issues, demonstrating strong problem-solving skills and prioritizing customer satisfaction.</p><p>• Collaborate effectively with end users to address technical concerns while maintaining a high level of professionalism.</p><p>• Troubleshoot hardware and software problems, ensuring minimal disruption to operations.</p><p>• Maintain a detailed inventory of devices and peripherals while ensuring timely updates and replacements.</p>
<p>The IT Operations Manager oversees the organization’s day‑to‑day technology operations and serves as the primary liaison between staff and external IT service providers. This position ensures reliable performance of IT systems, administrative tools, communication platforms, and ticketing software. The role emphasizes coordination, planning, data oversight, and user support with knowledge of technical infrastructure work.</p><p><br></p><p><strong>POSITION: IT OPERATIONS MANAGER</strong></p><p><strong>LOCATION: FORT WORTH, TEXAS</strong></p><p><strong>DURATION: 3-6 MONTH CONTRACT TO PERMANENT</strong></p><p><strong>SALARY: $75-$80K</strong></p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Oversee communications, requests, and issue resolution with the managed IT service provider.</li><li>Coordinate with third‑party software vendors for ticketing systems, administrative platforms, and other operational tools.</li><li>Monitor data storage processes, backups, user access controls, and recovery procedures in partnership with external IT vendors.</li><li>Provide staff with basic troubleshooting, onboarding support, and day‑to‑day technology assistance.</li><li>Maintain documentation for systems, workflows, and vendor-supported processes to ensure organizational continuity.</li><li>Support security practices such as password management protocols, privacy requirements, and general system safeguards.</li><li>Assist leadership with technology upgrades, tool evaluations, and budget planning related to IT needs.</li></ul><p><br></p><p><br></p>
We are looking for a skilled Desktop Support specialist to join our team on a long-term contract basis in Oak Brook, Illinois. The ideal candidate will play a critical role in ensuring smooth operation and maintenance of desktop systems, contributing to the efficiency of our IT infrastructure. This position offers an excellent opportunity to work with cutting-edge technologies and deliver top-tier support in a dynamic environment.<br><br>Responsibilities:<br>• Provide technical assistance to end-users by resolving hardware and software issues.<br>• Perform desktop imaging and ensure proper setup and configuration of workstations.<br>• Troubleshoot and repair workstation hardware to maintain optimal functionality.<br>• Install, configure, and support Microsoft Office 365 applications.<br>• Manage and maintain systems running Microsoft Windows 10, ensuring reliability and security.<br>• Collaborate with team members to identify and implement improvements for IT processes.<br>• Document technical procedures and resolutions to enhance support efficiency.<br>• Offer proactive solutions to prevent recurring technical issues.<br>• Monitor system performance and address any concerns promptly.<br>• Maintain inventory of hardware components and ensure proper allocation.
<p>We are looking for a skilled Desktop Support specialist to join our team in Houston, TX. This is a contract to permanent position, offering an exciting opportunity to work in a dynamic investment banking environment. The role requires hands-on support for a trade floor setting and involves managing IT operations for approximately 52 end users.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive IT support to end users, ensuring timely resolution of technical issues.</p><p>• Manage and troubleshoot systems such as Intune, Office 365, and Active Directory.</p><p>• Support a trade floor environment by addressing hardware and software concerns efficiently.</p><p>• Handle service desk tickets, prioritizing tasks based on urgency and impact.</p><p>• Maintain and update Windows 10 systems, ensuring smooth functionality.</p><p>• Act as the sole IT support on-site, managing all technical needs for approximately 52 users.</p><p>• Monitor and maintain IT equipment and infrastructure to minimize downtime.</p><p>• Collaborate with off-site teams to escalate and resolve complex issues as needed.</p><p>• Conduct regular system checks to ensure optimal performance and security.</p><p>• Provide guidance and training to users on best practices for IT systems and tools.</p>
<p>This is a third shift position. Hours are 11PM - 7AM</p><p><br></p><p>The IT Operations Analyst is responsible for monitoring and analyzing the operation of Client Server platforms (i.e. central console, on-line terminals, etc.)</p><p>Essential Generic Job Functions (List in order of importance):</p><p>• Identifies, analyzes, and solves technical problems to ensure optimal performance.</p><p>• Hands on within the data center doing cabling and rack and stack</p><p>• Responds to customer problems and complaints.</p><p>• Assesses performance and makes recommendations for change based on company needs and goals.</p><p>• Designs monitoring tools to detect and report on system performance.</p><p>• Troubleshoots and provides support to users.</p><p>• Maintains necessary production journal and control log(s).</p><p>• Maintains operation records of machine utilization, PMs and/or equipment repairs.</p><p>• Preforms and verifies backup procedures for related solutions as per defined policies and procedures.</p><p>• Other duties and/or projects as assigned.</p><p>Lifts a minimum of 25 lbs., pushes and pulls a minimum of 25 lbs. and stands a minimum of 2 hours a day.</p>
<p><strong>TIER 1 TECHNICAL SUPPORT REPRESENTATIVE</strong></p><p>This role is ideal for someone who enjoys working with technology and supporting customers through technical issues. The position involves daily interaction with users who need help resolving problems with their computers, applications, and connectivity.</p><p><br></p><p><strong>RESPONSIBILITIES</strong></p><ul><li>Serve as the primary contact for incoming technical support requests through phone, email, and online channels.</li><li>Troubleshoot Windows 10, email systems, Office 365 tools, internal CRM applications, and basic network connectivity issues.</li><li>Ask clear, targeted questions to understand user problems and determine the most effective solution.</li><li>Document all support interactions in a clear, accurate, and complete manner.</li><li>Research recurring issues and contribute to internal knowledge resources.</li><li>Support continuous improvement efforts by identifying common technical trends.</li><li>Participate in ongoing training to expand both technical and customer service skills</li></ul>
We are looking for a skilled IT Support specialist to provide comprehensive assistance and management of IT systems and business applications for a financial institution. This role requires a hands-on approach to troubleshooting, maintaining software and hardware, and ensuring systems comply with industry standards. This is a long-term contract position based in Chattanooga, Tennessee, offering the opportunity to support critical IT functions and contribute to the organization's efficiency.<br><br>Responsibilities:<br>• Deliver daily technical support to staff, addressing hardware, software, and connectivity issues.<br>• Assist in managing and maintaining business applications, including loan management systems and vendor databases.<br>• Monitor and ensure compliance with data security protocols and financial regulations.<br>• Collaborate with management to optimize the use of IT systems and applications.<br>• Coordinate with vendors to troubleshoot application issues and ensure timely data transfers.<br>• Develop and implement IT policies, procedures, and best practices in collaboration with the leadership team.<br>• Lead small-scale technology projects, such as software installations, system integrations, and infrastructure enhancements.<br>• Oversee training initiatives to enhance staff proficiency in IT tools and cybersecurity awareness.<br>• Manage user access, permissions, and security protocols, including onboarding and offboarding processes.<br>• Maintain IT equipment inventory and ensure regular system updates and backups.
We are looking for an experienced Application Support Engineer to join our team on a contract basis in Addison, Texas. In this role, you will focus on providing technical expertise and support for a variety of business applications within the retail industry. This position requires a proactive problem solver who can effectively communicate technical concepts to both technical and non-technical users.<br><br>Responsibilities:<br>• Provide technical support and troubleshooting for business applications, including NetSuite, Point-of-Sale systems, and warehouse management platforms.<br>• Collaborate with users to identify, analyze, and resolve application-related issues efficiently.<br>• Deliver training sessions and create instructional materials for software users in both classroom and virtual settings.<br>• Maintain a strong understanding of accounting principles to assist with systems managing accounts receivable, accounts payable, inventory, and payroll.<br>• Work closely with franchise partners and stakeholders to ensure smooth implementation and operation of applications.<br>• Develop and sustain technical knowledge across various business systems to support organizational needs.<br>• Ensure timely and quality solutions are provided to clients, emphasizing excellent customer service.<br>• Analyze data effectively to present insights and resolve technical challenges.<br>• Travel domestically and internationally as required to support business operations.<br>• Protect sensitive information with discretion and professionalism while adhering to organizational policies.