<p>We are looking for a Loan Closing Support Specialist in the Middlesex County, NJ area. You must have commercial loan closing experience. If you have 2+ years of loan closing experience, experience with commercial loans, and are looking to grow your career, this might be the opportunity for you! </p><p> </p><p>Responsibilities:</p><p>• Prepare and review pre-closing documentation for commercial loans.</p><p>• Organize loan files, verify the accuracy of closing documents, and ensure compliance with all conditions, covenants, and required documentation.</p><p>• Collaborate with Attorneys, Relationship Managers, and other professionals to schedule and facilitate timely loan closings.</p><p>• Set up loan files in alignment with departmental procedures and coordinate closing activities with Loan Administrators.</p><p>• Process post-closing documents and reports.</p><p>• Maintain reference procedures to standardize loan closings, modifications, and conversions.</p><p>• Address customer inquiries and assist with problem-solving related to loan operations.</p><p>• Prepare and manage department reports such as pipeline and closing reports, ensuring accuracy and compliance with regulations.</p>
<p>Are you a driven professional with a strong background in sales or banking, looking to take the next step in your career? We’re seeking a motivated individual to join our team as a Loan Officer. No prior lending experience is required—we’re willing to train the right candidate who brings a solid foundation in customer service, financial acumen, and a genuine interest in learning the lending process.</p><p><br></p><p>What You’ll Do:</p><p>• Build relationships with clients to understand their financial needs and offer tailored loan solutions</p><p>• Guide applicants through the loan process from initial inquiry to closing</p><p>• Collaborate with internal teams to ensure timely and accurate loan processing</p><p>• Maintain knowledge of lending products, policies, and compliance requirements</p><p>• Develop new business through networking, referrals, and community engagement</p><p><br></p><p>What We’re Looking For:</p><p>• Proven experience in sales, banking, or customer-facing financial services</p><p>• Strong communication and interpersonal skills</p><p>• High level of initiative and willingness to learn lending practices</p><p>• Detail-oriented with strong organizational skills</p><p>• Ability to thrive in a fast-paced, goal-driven environment</p><p><br></p><p>Why Join Us:</p><p>• Comprehensive training and mentorship from experienced lending professionals</p><p>• Supportive team environment with opportunities for growth</p><p>• Competitive compensation and benefits package</p><p>• Make a meaningful impact by helping individuals and families achieve their financial goals</p><p><br></p><p>If you're ready to grow your career in lending and have the drive to succeed, we’d love to hear from you. Apply today and take the first step toward becoming a trusted Loan Officer in your community</p>
<p>We are looking for a detail-oriented Commercial Loan Operations Specialist to join our client's team in in the Twin Cities. In this role, you will manage, and process various post-closing tasks related to commercial and construction loan transactions while ensuring compliance with company policies and procedures. This is a great opportunity to contribute to a dynamic team and play a key role in supporting long-term client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Monitor loan pipelines to ensure timely completion of recurring tasks, such as receiving final documentation and updating project statuses.</p><p>• Handle loan modifications, and efficiently and within deadlines.</p><p>• Organize and store required documentation properly within the system, minimizing the use of shared drives.</p><p>• Process and review draw requests, ensuring all interim and final draws comply with established procedures and guidelines.</p><p>• Collaborate with builders, borrowers, and inspection companies to ensure smooth execution of construction loans.</p><p>• Safeguard wire transfers by implementing fraud-prevention measures during draw disbursements.</p><p>• Maintain accurate and up-to-date records in project management systems.</p><p>• Deliver exceptional customer service by addressing client inquiries and providing timely assistance.</p><p>• Adhere to company policies, federal and state regulations, and information security standards in all activities.</p>
<p>We are looking for an experienced Loan Processor to join a dynamic bank in Los Angeles, California. In this long-term contract role, you will be responsible for managing loan applications, reviewing financial documentation, and ensuring compliance with regulatory standards. This position is ideal for professionals who excel in digital systems, possess strong analytical skills, and are committed to delivering exceptional customer service.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and process loan applications with accuracy and efficiency, adhering to institutional and regulatory timelines.</p><p>• Review and organize loan documentation systematically to ensure records are complete and properly maintained.</p><p>• Utilize digital platforms to streamline loan origination, processing, and record-keeping tasks.</p><p>• Communicate effectively with clients and internal teams to address questions related to loan applications and supporting documents.</p><p>• Assist in evaluating creditworthiness by reviewing financial data, credit reports, and other critical documents.</p><p>• Ensure compliance with all federal, state, and institutional regulations throughout the loan processing lifecycle.</p><p>• Collaborate with underwriting and quality control departments to address cross-functional needs and ensure seamless operations.</p>
We are looking for a detail-oriented individual to join our team as a Loan Servicing Support Specialist in Gardena, California. This Contract-to-Permanent position offers an excellent opportunity to contribute to the loan documentation and servicing processes for bridge loans while ensuring compliance with state and federal regulations. The role requires strong organizational skills, collaboration with multiple stakeholders, and a commitment to delivering timely and accurate results.<br><br>Responsibilities:<br>• Prepare, review, and finalize loan documents and assignments for bridge loans, ensuring compliance with lending policies and state regulations.<br>• Collaborate with loan officers, borrowers, title companies, and escrow agents to gather necessary information and facilitate smooth loan closings.<br>• Monitor and address potential risks in loan files prior to document finalization and funding.<br>• Provide clear and timely updates to clients regarding loan document status and requirements.<br>• Utilize loan origination software and document management systems to streamline workflows and maintain accurate records.<br>• Ensure all documentation activities align with company policies and regulatory standards.<br>• Support compliance efforts by maintaining knowledge of lending regulations, with training provided as necessary.<br>• Coordinate with third-party entities to ensure timely delivery of required documentation.<br>• Contribute to process improvements to enhance efficiency in loan servicing operations.
We are looking for a detail-oriented Loan Processor to join our team in Meriden, Connecticut. This Contract-to-Permanent position offers an excellent opportunity to support mortgage operations and assist in improving processes within the industry. The ideal candidate will bring strong organizational skills and proficiency in Microsoft Excel to ensure accurate and timely loan processing.<br><br>Responsibilities:<br>• Review and verify loan applications for completeness and accuracy.<br>• Collaborate with internal teams and external stakeholders to gather necessary documentation.<br>• Ensure compliance with regulatory requirements and company policies during loan processing.<br>• Maintain detailed records and update systems with loan information.<br>• Identify opportunities for process improvements to enhance efficiency.<br>• Use Microsoft Excel to manage and analyze loan-related data.<br>• Communicate with clients and address inquiries regarding loan status.<br>• Support the team in meeting deadlines and achieving processing goals.<br>• Monitor and resolve discrepancies in loan documentation.<br>• Provide assistance in transitions or upgrades to loan processing systems as needed.
<p>Robert Half is currently seeking a Loan Processor to join a dynamic team. The Loan Processor will focus on ensuring the seamless processing and closing of consumer loans while adhering to compliance regulations. </p><p><br></p><p>Responsibilities:</p><p>• Review loan applications and credit reports to verify accuracy and identify potential issues.</p><p>• Prepare and schedule loan closings by liaising with borrowers, settlement agents, and branch representatives.</p><p>• Ensure all closing documents comply with loan policies and state/federal regulations.</p><p>• Coordinate and manage property searches, appraisals, title policies, tax transcript verifications, and employment confirmations.</p><p>• Collaborate with underwriters, branch teams, and department staff to maintain effective communication and ensure smooth loan processing.</p><p>• Address inquiries from borrowers and stakeholders, providing exceptional customer service throughout the loan process.</p><p>• Support management with additional tasks and projects to enhance operational efficiency.</p>
We are looking for a detail-oriented Loan Administrator to join our team on a contract basis in Bloomington, Minnesota. In this role, you will play a crucial part in ensuring the smooth setup and servicing of loans by handling post-closing documentation and data management. This position offers an excellent opportunity to apply your organizational and problem-solving skills in a focused and efficient environment within the real estate industry.<br><br>Responsibilities:<br>• Gather and verify loan documents after closing to ensure timely and accurate setup.<br>• Enter and board new loans onto the servicing system by reviewing documentation and inputting data with precision.<br>• Plan and manage your workload effectively to meet established deadlines.<br>• Provide operational support to other departments as needed.<br>• Carry out additional projects and tasks as assigned to support team goals.
We are looking for a meticulous and detail-oriented Loan Administrator to join our team on a long-term contract basis in Newark, Ohio. In this role, you will play a critical part in managing loan processes and ensuring accurate documentation, compliance, and customer satisfaction. If you thrive in a fast-paced environment and possess strong organizational skills, we encourage you to apply.<br><br>Responsibilities:<br>• Ensure lien perfection processes are completed accurately and efficiently.<br>• Handle maintenance requests related to loan accounts and associated documentation.<br>• Match titles accurately to ensure compliance and proper record-keeping.<br>• Generate and review reports to track loan statuses and operational metrics.<br>• Process paid loans and manage lien releases with precision and timeliness.<br>• Utilize prior experience in collateral operations to address title work and related tasks.<br>• Provide excellent customer service to borrowers and stakeholders.<br>• Maintain a high level of organization to prioritize tasks and meet deadlines.<br>• Collaborate with team members to improve processes and enhance workflow.
<p>Robert Half is seeking a detail-oriented and organized <strong>Mortgage Loan Closer</strong> to join our clients lending operations team in Baltimore, MD. This is a direct-hire positions that offers competitive compensation, bonus per loan closed and great benefits. Encompass software experience is required for consideration. The Mortgage Loan Closer is responsible for preparing accurate and timely closing documents, ensuring compliance with state and federal regulations, coordinating funding, and facilitating a smooth closing process for all parties involved in the mortgage transaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and verify all loan documentation for accuracy and completeness prior to closing.</li><li>Prepare and deliver closing disclosures, closing instructions, and loan packages in accordance with investor and regulatory guidelines.</li><li>Coordinate with title companies, escrow agents, attorneys, brokers, and internal staff to ensure all necessary documentation is received and conditions are met for closing.</li><li>Confirm wire instructions and disbursement of funds in a secure and timely manner.</li><li>Ensure compliance with TRID, RESPA, and other applicable federal and state mortgage regulations.</li><li>Verify that closing fees, interest calculations, and prorations are accurate and align with loan terms and agreements.</li><li>Perform final quality checks and audits on closed loan files prior to shipping to investors or servicing departments.</li><li>Resolve post-closing issues and follow up on outstanding items as needed.</li><li>Maintain accurate records and document communication throughout the loan closing process.</li></ul><p><br></p>
<p>Our client, a California-based boutique law firm experiencing rapid growth, has recently taken on several major clients with a strong need for <strong>SBA 504 loan expertise</strong>. They are seeking an <strong>experienced SBA Loan Attorney</strong> to join their team on a fully remote basis. This is an excellent opportunity to work with a sophisticated client base, handle complex lending matters, and contribute meaningfully to a dynamic and collaborative practice.</p><p><strong>Key Responsibilities</strong></p><ul><li>Handle all aspects of SBA 504 loan closings, including structuring, documentation, and execution.</li><li>Negotiate lending terms, interest rates, and financial covenants with lenders and borrowers.</li><li>Conduct thorough due diligence and risk assessments for loan transactions.</li><li>Draft legal opinions, research memoranda, and related documentation.</li><li>Ensure compliance with SBA regulations and applicable state/federal lending laws.</li><li>Provide clear and practical guidance to clients throughout the loan process.</li></ul><p><br></p>
We are looking for a skilled Loan Processor to join our team in El Paso, Texas. This is a long-term contract position offering the opportunity to contribute to a fast-paced and dynamic mortgage processing environment. The ideal candidate will excel in operational support, pipeline management, and delivering exceptional customer service throughout the loan processing lifecycle.<br><br>Responsibilities:<br>• Process mortgage loan applications with precision and ensure compliance with company and investor guidelines.<br>• Maintain an organized pipeline of loans, meeting monthly closing requirements and adhering to established timelines.<br>• Prepare and submit accurate loan packages to underwriters and investors, minimizing underwriting issues.<br>• Communicate proactively with clients to address inquiries and provide updates on loan status.<br>• Monitor and fulfill all required conditions and stipulations to ensure timely settlements.<br>• Collaborate effectively with loan officers and managers to support team goals and resolve follow-up items.<br>• Generate and submit regular reports, including call logs, pipeline updates, and status summaries.<br>• Uphold high standards of professionalism and ethical behavior while representing the company.<br>• Adapt to company processes and policies, ensuring continuous improvement in operational efficiency.
<p><em>The salary range for this position is $90,000-$100,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The new year is here! Want to be with a company that will ensure you get to enjoy it? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Responsibilities: </strong></p><p>• Maintain the Reconciliation and Control functions within the Operations group</p><p>• Work with offshore reconciliations team and internal/external stakeholders on a daily basis to clear breaks and ensure all cash, position and trading accounts are reconciled</p><p>• Responsible for processing certain trade-related activity (fees, transfers, assignments, etc.) and fund financing (leverage facilities, subscription lines, etc.) entries in Advent Geneva general ledger</p><p>• Enter trades into Wall Street Office (“WSO”) and trade capture systems</p><p>• Set up Agency deals in WSO Agent and assist with other loan operation interfaces with IHS Market services</p><p>• Update and maintain reference data within the security master application for all securities/contracts applicable to the middle market direct lending strategy − Review transaction documentation to ensure completeness and accuracy within the loan systems.</p><p>• Ensure all loans are rolled and correct rates are set for the next accrual period</p><p>• Serve as bridge between Loan Operations (upstream) and Finance/Accounting (downstream) teams</p><p>• Coordinate and work with outside service providers (servicers, agents, auditors, custodians, third party administrators, etc.) as needed</p><p>• Work with IT and other internal teams to ensure operational efficiency and accuracy across middle and back office systems</p><p>• Identify automation opportunities and process improvement/control initiatives, including ad hoc project support and data mapping documentation</p>
We are looking for a skilled Commercial Lending Specialist to join our team in Los Angeles, California. In this long-term contract role, you will play a critical part in supporting commercial lending operations, ensuring compliance, and maintaining accurate loan files. This position offers an excellent opportunity to work in the financial services industry while contributing to the success of our lending portfolio.<br><br>Responsibilities:<br>• Organize and prepare loan files for sorting, uploading, and scanning to the imaging center.<br>• Ensure physical and electronic loan files are maintained in an audit-ready state at all times.<br>• Establish borrower and guarantor profiles, including financial and reporting covenants in the loan monitoring system.<br>• Update and maintain customer profiles, reporting covenants, and financial covenants based on credit approvals or loan agreements.<br>• Assist Relationship Managers and Portfolio Managers with inquiries and requests related to loan monitoring processes and system functionality.<br>• Generate periodic portfolio management and loan monitoring reports to support tracking and compliance efforts.<br>• Monitor insurance policies for new and existing loans, ensuring timely renewals and filings.<br>• Review executed loan and credit documents to confirm proper signatures, dates, and initials.<br>• Facilitate loan closings and coordinate with Operations and Compliance teams for loan approval, booking, and funding.<br>• Support audit processes by collaborating with internal and external auditors as needed.
<p>We are seeking a detail-oriented Residential Underwriter to assess consumer loan applications and ensure sound credit decisions. This onsite role requires strong analytical skills and expertise in residential lending, including Jumbo and FHA loans.</p><p>Key Responsibilities:</p><ul><li>Evaluate loan applications and assess creditworthiness</li><li>Analyze financial data and collateral for risk compliance</li><li>Make informed lending recommendations</li><li>Ensure adherence to regulatory and internal policies</li><li>Collaborate with lending teams to maintain underwriting consistency</li><li>Document decisions clearly and support process improvements</li></ul><p><br></p>
<p>Job Description: Mainframe Application Developer – Auto Finance</p><p><br></p><p>We are seeking a skilled Mainframe Application Developer to support multiple large-scale projects and production operations within the auto finance domain. The ideal candidate will have strong COBOL development experience, a background in financial services, and the ability to troubleshoot and optimize batch and online processes.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Develop and maintain mainframe applications for large-scale auto finance projects</li><li>Troubleshoot and resolve production issues, including online and batch abends</li><li>Evaluate and optimize daily/monthly batch processes to improve performance</li><li>Conduct impact analysis across multiple platforms and applications</li><li>Deliver complete documentation for estimates, design, and development</li><li>Provide nightly batch production support and ensure system stability</li></ul>
<p>We are looking for an experienced Senior Financial Reporting Analyst to join our Investment Accounting team in Bellevue, Washington. This position is essential for managing the full accounting, reporting, and analysis cycle of mortgage loan investments, including both commercial and residential portfolios. The role requires strong expertise in financial accuracy, compliance, and timely reporting while collaborating with various teams such as portfolio management, treasury, and external auditors.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the complete accounting and reporting processes for commercial and residential mortgage loan investments.</p><p>• Ensure compliance with applicable regulatory standards and deliver accurate financial data.</p><p>• Collaborate with cross-functional teams, including portfolio management, treasury, operations, and external auditors.</p><p>• Conduct technical accounting research and provide insights to support decision-making.</p><p>• Participate in monthly accounting close activities, ensuring timely and accurate reporting.</p><p>• Review journal entries and workpapers prepared by other team members to ensure consistency and accuracy.</p><p>• Identify opportunities for process improvements and lead initiatives to enhance efficiency.</p><p>• Support various projects and provide expertise in mortgage loan investment analysis.</p><p>• Perform account reconciliations and resolve discrepancies where necessary.</p><p>• Act as a subject matter expert for mortgage loan investments within the organization.</p><p><br></p><p>The salary range for this position is $90,000 to $110,000.</p><p><br></p><p>Benefits:</p><p>Medical/Dental/Vision</p><p>Life and AD& D insurance</p><p>Short/Long Term Disability</p><p>401k with match</p><p>2-3 weeks vacation + 7 Flex days</p><p>10 paid holidays</p><p>5 days sick time</p><p><br></p>
<ul><li><strong>Position: Commercial Lending Professional (CONTRACT ROLE)</strong></li><li><strong>Location: 4201 Congress Street, Charlotte, North Carolina, 28209, United States</strong></li><li><strong>Type: Hybrid - 100% ONSITE</strong></li><li><strong>Anticipated Hourly Pay Range: $30 - $33/Hourly</strong></li><li><strong>Experience: Knowledge of commercial lending loan documentation and the ability to interpret standard commercial lending legal terms and language.</strong></li></ul><p> </p><p><strong>Job Description:</strong></p><ul><li>The Collateral Specialist (CS) Hybrid role will support the Group Manager in both production Collateral Specialist responsibilities (detailed below) and in business management responsibilities (also detailed below).</li><li>A CS serves as the primary loan operations contact for approx. 25-35 clients with asset based loans provided by JPMC. CS will maintain a professional and courteous manner with all borrowers, including assisting borrowers by answering questions and resolving problems promptly; queries to be expected are billing, availability, borrowing, or other system update requirement related (e.g. advance rate update via appraisal, change in sublimit or commitment, etc). </li><li>The CS will perform a post-loan closing review of the relationship, including review of loan agreement and field exam and confirm deal tickler setup</li><li>The CS will draft and maintain the Client Resource Guide for all assigned accounts and assist with loan onboarding. </li><li>The CS will monitor the timeliness and completeness of the client’s collateral reporting and verify authorized signatures are on the reports; CS will also advise the Credit Risk Manager of reporting inadequacies and other issues and, under the Credit Risk Manager’s direction, work with the borrower to resolve these problems. </li><li>CS will review, analyze, reconcile, and post the borrowing base certificate and/or sales and collection reports and supporting documentation to confirm the value of the borrower’s collateral as well as the availability and the collateral system; CS should be able to calculate ineligible and reconcile collateral to agings, perpetuals and financial statements or ledgers. </li><li>Collateral Specialists should also have an effective and regular line of communication with the Credit Risk Manager on assigned accounts, and alert them to any unusual trends observed in performing routine job duties. Other duties and special projects may be assigned by management. </li><li>From a Business Management perspective, the role will work closely with the Group Manager in building out an activity tracker for deal staffing, as well as general executive document preparations, assisting the Collateral Excellence Lead with performance management tool development and procedure library building, and working with the Product Owner team to develop executive management reporting. </li></ul><p><br></p>
<p>We are looking for a detail-oriented Mortgage Support specialist to join our team in Lake Forest, Illinois. In this Contract-to-Permanent position, you will play a key role in assisting loan officers and processors, ensuring smooth and efficient mortgage operations and accounting functions. This is an excellent opportunity to contribute to a dynamic environment while growing your expertise in mortgage lending and accounting support.</p><p><br></p><p>Responsibilities:</p><p>• Assist loan officers and processors with preparing files, entering data, and gathering necessary documentation.</p><p>• Maintain accurate and compliant client files and loan documentation in alignment with company and regulatory standards.</p><p>• Coordinate and track third-party services such as credit reports, appraisals, and title work.</p><p>• Communicate with clients, underwriters, and vendors to clarify or collect required documentation.</p><p>• Monitor and manage loan pipelines, ensuring timely follow-ups for pending items to support on-time closings.</p><p>• Process vendor invoices, prepare payment batches, and ensure accurate coding in accounting software.</p><p>• Perform bank and credit card reconciliations and handle employee expense reports and reimbursements.</p><p>• Generate reports for month-end close and assist with financial analysis as needed.</p><p>• Organize and maintain both digital and physical records for compliance and audit purposes.</p><p>• Support administrative tasks, including document filing, scanning, and records management, as well as ad hoc projects.</p>
<p><strong>Position Overview </strong></p><p> The Closing Specialist is responsible for preparing and managing first and second mortgage loan closing packages, ensuring seamless collaboration with clients and compliance with government, lender, and title insurance regulations. This role requires exceptional attention to detail, detail-oriented communication skills, and the ability to meet performance benchmarks in a fast-paced environment. This role will be hybrid/remote once hired as a permanent employee. </p><p><br></p><p><strong>Key Responsibilities</strong> </p><p><br></p><p>Collaborate with clients on CD/Alta documentation, ensuring alignment with lender guidelines Review relevant documents, including title commitments, real estate taxes, payoff demands, deeds, and other recordable items, to validate final settlement figures. Prepare, review, and revise closing documents, including Initial CD/Alta calculations, and ensure accuracy before sending to consummation. Manage the final wire balancing process and oversee work queues efficiently. Assist in meeting team goals and client scorecard targets by resolving any escalated issues and supporting team members throughout the closing process. Ensure compliance with organizational policies, regulatory standards, and company-mandated training.</p>
<p>We are seeking a dynamic, detail-oriented, and customer-focused team member to support a top-producing mortgage loan office. This pivotal role blends office administration, loan processing, customer service, marketing coordination, and office assistance. </p><p><br></p><p>Key responsibilities to include:</p><ul><li>Answering phones </li><li>Print, scan and collect documents to create a loan file for submission</li><li>Open escrow, order appraisals and insurance</li><li>Assist the loan officers and processors throughout the loan process, managing deadlines, follow-ups, and ensuring smooth transitions between milestones</li><li>Create and execute basic marketing campaigns (social media, email, print) to support brand awareness and referral generation</li><li>Act as a point of contact for clients, agents, and internal team members—ensuring all communication is timely and clear.</li></ul><p> </p><p><br></p>
<p>We are seeking a <strong>Senior Operations Support Analyst</strong> to provide daily operational and systems support to our client's Commercial Loan Services team. This role will support a variety of functions, including loan booking, collateral booking, agency services, research and maintenance, and SBA/government lending.</p><p><br></p><p>The ideal candidate will have direct, hands-on experience in commercial loan operations, a strong problem-solving mindset, and the ability to drive process improvements across systems and workflows.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Operational Support</strong></p><ul><li>Act as the primary point of contact for front-line staff and managers to resolve process and systems issues.</li><li>Provide day-to-day support for commercial loan operations functions including booking, maintenance, and servicing.</li><li>Troubleshoot and escalate system-related issues in <strong>AFS Vision, FIS ACBS</strong>, and other core operations systems.</li><li>Serve as a <strong>Subject Matter Expert (SME)</strong> for commercial loan operations processes and systems.</li><li>Provide guidance and training to operations staff on system usage and best practices.</li><li>Analyze and document business requirements and translate them into functional specifications.</li></ul><p><strong>Project Management & Process Improvement</strong></p><ul><li>Lead and manage small to mid-sized projects from planning through execution.</li><li>Coordinate cross-functional teams, including Risk, Technology, and Business stakeholders.</li><li>Plan and oversee testing activities (SIT, UAT, etc.) for new system patches and releases.</li><li>Develop and maintain project documentation, timelines, and status reporting.</li><li>Identify opportunities for process optimization and automation.</li><li>Partner with technology teams to implement system enhancements and upgrades.</li><li>Support change management efforts to ensure adoption of new processes.</li></ul>
<p>We are seeking a <strong>Senior Operations Support Analyst</strong> to provide daily operational and systems support to our client's Commercial Loan Services team. This role will support a variety of functions, including loan booking, collateral booking, agency services, research and maintenance, and SBA/government lending.</p><p><br></p><p>The ideal candidate will have direct, hands-on experience in commercial loan operations, a strong problem-solving mindset, and the ability to drive process improvements across systems and workflows.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Operational Support</strong></p><ul><li>Act as the primary point of contact for front-line staff and managers to resolve process and systems issues.</li><li>Provide day-to-day support for commercial loan operations functions including booking, maintenance, and servicing.</li><li>Troubleshoot and escalate system-related issues in <strong>AFS Vision, FIS ACBS</strong>, and other core operations systems.</li><li>Serve as a <strong>Subject Matter Expert (SME)</strong> for commercial loan operations processes and systems.</li><li>Provide guidance and training to operations staff on system usage and best practices.</li><li>Analyze and document business requirements and translate them into functional specifications.</li></ul><p><strong>Project Management & Process Improvement</strong></p><ul><li>Lead and manage small to mid-sized projects from planning through execution.</li><li>Coordinate cross-functional teams, including Risk, Technology, and Business stakeholders.</li><li>Plan and oversee testing activities (SIT, UAT, etc.) for new system patches and releases.</li><li>Develop and maintain project documentation, timelines, and status reporting.</li><li>Identify opportunities for process optimization and automation.</li><li>Partner with technology teams to implement system enhancements and upgrades.</li><li>Support change management efforts to ensure adoption of new processes.</li></ul>
<p>Our client is a Commercial Bank in the Greater Boston area looking to bring onboard Credit Officers. There are multiple open positions at different levels of seniority. The role is hybrid, 3 days in their office outside of Boston.</p><p><br></p><p>The Credit Officer plays a critical role in managing credit risk and ensuring the quality of the loan portfolio, with great experience in the C& I space. This includes assessing borrowers' capacity to generate sustainable cash flows through comprehensive analyses of financial, managerial, and industry factors. Core responsibilities involve preparing written credit assessments, conducting due diligence, and reviewing financial statements to inform loan decisions and identify potential risks. </p><p><br></p><p>Additionally, the Credit Officer supports other bank functions like risk management, regulatory compliance, and loan reviews while collaborating with lending officers to validate loan ratings and maintain credit quality. </p>
<p>The Branch Manager is responsible for the overall performance of the branch. Managers will be focused on leading team members, managing the branch P& L, driving new loan growth, managing current loan portfolio, marketing, maintenance of current business partnerships, and development of new strategic business partners. The Branch Manager will perform in accordance with the company Mission, Vision and Shared Values.</p><p>Duties and responsibilities</p><ul><li>Manages and inspires team members to perform to their full potential, thus driving branch profitability.</li><li>Exercises a degree of independent judgment in making decisions affecting employees and the work of the branch within company policy guidelines and District Supervisor oversight.</li><li>Subject matter expert on our personal loan product offerings in order to present loan solutions to current and potential customers that help them achieve their financial goals.</li><li>Creates and maintains branch operations solvency by the control of assets, proper credit extension, and proper follow-up and counseling of past-due customers.</li><li>Establish and build customer relationships through delivering exceptional service.</li><li>Assigns duties to employees and frequently examines their work for accuracy, neatness, timeliness and maintaining efficiency by training employees and adjusting errors.</li><li>Trains and develops employees with regard to current and new branch operations, company policies, procedures, and laws governing the consumer finance business.</li><li>Works with Recruiting and District Supervisors to address branch staffing needs.</li><li>Cultivates new relationships with local retail businesses. Partners with Account Managers to maintain strong relationships with current retail businesses, handle complaints and trains business partners in company policies and procedures.</li><li>Oversees the following duties including but not limited to:</li><li>Approves and closes loans, as necessary.</li><li>Works with past-due customers by developing a plan for resolution.</li><li>Delegates all collection activity on a daily basis and follows up to ensure completion.</li><li>Process insurance claims for customers. Maintains proper insurance claims records and reports.</li><li>Telephones and sends collection material to past-due customers, as needed.</li><li>Accepts and posts payments.</li><li>Processes and reviews loan documentation.</li><li>Answers telephone, as needed.</li><li>Completes month-end reporting.</li><li>Approves branch expenses.</li><li>Signs checks for branch expenses, loans and money remittances.</li><li>Approves all supply requisitions.</li><li>Verifies cash by balancing cash drawers and maintaining cash count record.</li><li>Other duties as assigned by leadership.</li></ul><p><br></p>
