<p>We are looking for a Legal Operations Manager – Paralegal to support a growing contracts and legal operations function in Lawrence, MA. This Long-term Contract position is ideal for someone who brings strong operational judgment, thrives in detail-oriented environments, and can strengthen how legal work is organized, tracked, and executed. The person in this role will help refine core workflows, improve visibility across matters, and partner with stakeholders to support efficient legal service delivery.</p><p><br></p><p>Responsibilities:</p><p>• Review legal operations records and contract-related data to identify inaccuracies, correct outdated entries, and strengthen overall data integrity.</p><p>• Enhance intake procedures and matter tracking processes so requests are routed efficiently and monitored through completion.</p><p>• Evaluate existing legal management tools and recommend practical improvements that support better organization and reporting.</p><p>• Assist with the implementation and optimization of Ironclad, including support for licensing and permitting workflow enhancements.</p><p>• Develop and document clear procedures that promote consistency across contracts and legal operations activities.</p><p>• Coordinate with cross-functional partners and adapt communication style to work effectively with a range of stakeholders and personalities.</p><p>• Maintain calendars, deadlines, and key legal operational milestones to help ensure timely follow-through on active matters.</p>
<p><strong>Senior Legal Operations Paralegal</strong></p><p><strong>📍 Warren, NJ (Hybrid: 3 Days In Office / 2 Days Remote)</strong></p><p><strong> 💲 $45-$55/hour (Negotiable Based on Experience)</strong></p><p><strong> 📅 Temp-to-Hire | Full-Time </strong></p><p> </p><p>Robert Half is partnering with a highly respected global organization on a search for a Senior Paralegal - Legal Operations & Governance Analyst. This is an exciting opportunity for an experienced corporate governance professional, senior paralegal, or legal operations specialist seeking a highly visible role supporting executive leadership, board governance, and strategic legal operations initiatives.</p><p> </p><p>This position offers the opportunity to work closely with attorneys, senior executives, and board members while helping drive governance processes, legal technology initiatives, and operational excellence across a global legal department.</p><p><strong> </strong></p><p><strong>What You'll Do:</strong></p><p><strong>✅ </strong>Coordinate board and committee meetings, including agendas, materials, logistics, and governance documentation</p><p>✅ Prepare meeting minutes, resolutions, written consents, and related corporate records</p><p>✅ Manage director onboarding, offboarding, and annual governance processes</p><p>✅ Administer governance technology platforms, including Diligent Board Books and Diligent Entities</p><p>✅ Maintain governance calendars, bylaws, charters, records, and compliance deadlines</p><p>✅ Support legal operations initiatives, process improvements, system implementations, and workflow enhancements</p><p>✅ Partner with attorneys and business leaders on governance projects and strategic initiatives</p><p>✅ Drive special projects involving technology, automation, reporting, and knowledge management</p><p><strong> </strong></p><p><br></p><p><strong>Additional Details:</strong></p><p><strong>• </strong>Hybrid schedule: 3 days onsite / 2 days remote</p><p> • Standard 40-hour work week with occasional flexibility during board cycles and key governance events</p><p> • Temp-to-hire opportunity with anticipated conversion in approximately 3-6 months</p><p> • Interview process expected to include a virtual interview followed by a final onsite meeting</p><p> • Immediate need with ASAP start date</p>
We are looking for an experienced IT Operations Manager to lead manufacturing technology initiatives that strengthen production performance, quality outcomes, and data visibility across the business in Coldwater, Michigan. This role will guide the strategy, support, and continuous improvement of plant systems, industrial connectivity, and reporting tools while partnering closely with operations, engineering, quality, finance, and IT leaders. The ideal candidate brings a strong mix of technical leadership, operational insight, and business acumen to turn technology investments into measurable results.<br><br>Responsibilities:<br>• Shape and carry out a manufacturing technology strategy that supports efficiency, product quality, and long-term operational goals.<br>• Direct the performance, maintenance, and enhancement of plant systems, industrial data platforms, and connected manufacturing applications.<br>• Partner with cross-functional leaders to align digital tools and automation efforts with production, quality, engineering, finance, and IT priorities.<br>• Expand the use of reporting and analytics platforms, including Microsoft Fabric and Power BI, to deliver meaningful dashboards and real-time operational insights.<br>• Establish strong practices for manufacturing data collection, system integration, and information accuracy across production, maintenance, inventory, and quality functions.<br>• Lead initiatives that improve equipment performance, reduce waste and downtime, increase throughput, and support data-driven process optimization.<br>• Oversee integration between enterprise business systems and manufacturing technologies to improve traceability, reporting, labor visibility, and compliance support.<br>• Manage technology projects, vendor relationships, and budgets while ensuring implementations are completed on time and within approved spending plans.<br>• Coach and develop technical team members and promote a culture centered on innovation, accountability, and continuous improvement.
Job Details<br>Description<br>As Sr. Quality Manager, you will be responsible for leading HYTORC's quality operations and supporting the continued development and effectiveness of the company's Quality Management System (QMS). This role will manage and support key quality functions, including Quality Engineering, Quality Control, Supplier Quality, Calibration, Document Control, Compliance, and related EH&S activities as assigned.<br>The Sr. Quality Manager will help maintain compliance with ISO 9001:2015 and ISO 17025:2017 requirements, support customer, supplier, internal, and third-party audits, and drive practical improvements across manufacturing, distribution, assembly, machining, and final product verification activities.<br>The ideal candidate will bring strong hands-on experience in quality systems for manufacturing and machining operations, from incoming material inspection through in-process controls, final inspection, and product release.<br>Key Responsibilities<br>Quality Systems & Compliance<br>• Manage and continuously improve QMS processes, including internal audits, CAPA, calibration, complaints, inspections, risk management, and document control.<br>• Serve as a key quality contact and support ISO Management Representative responsibilities as assigned.<br>• Support notified body, customer, supplier, and third-party audits related to ISO 9001:2015, ISO 17025:2017, and other applicable requirements.<br>• Maintain accurate compliance documentation and ensure procedures, work instructions, forms, and quality records are properly controlled and current.<br>• Track and trend quality metrics; develop reports and dashboards to communicate performance, risks, and improvement priorities.<br>• Support periodic Management Reviews by preparing QMS performance data, audit results, corrective action status, and quality trend information.<br>• Ensure quality requirements are integrated throughout manufacturing, distribution, assembly, machining, and final product verification processes.<br>• Verify QMS compliance through internal audits and ensure timely follow-up on findings, corrective actions, and effectiveness checks.<br>Operational Quality & Performance<br>• Collaborate cross-functionally with Engineering, Manufacturing, Machining, Assembly, Distribution, and Supply Chain to identify, contain, and resolve quality issues.<br>• Lead root cause analysis and corrective/preventive action efforts to improve product quality, process capability, and customer satisfaction.<br>• Manage quality requirements for incoming inspection, in-process inspection, dimensional inspection, assembly checks, calibration, and final product release.<br>• Support production scale-up, new product introductions, and the implementation of new equipment with appropriate quality controls and validated processes.<br>• Define, monitor, and report departmental KPIs; manage priorities, resources, equipment needs, and day-to-day quality workload.<br>• Drive standardization of inspection methods, acceptance criteria, quality records, and nonconforming material processes.<br>• Partner with internal teams to identify opportunities for continuous improvement and reduce repeat defects, rework, scrap, and supplier-related issues.
<p>We are looking for an experienced Operations Manager to lead regional performance across multiple locations. This role is responsible for creating a high-performing operational environment that supports excellent customer service, strong financial results, and consistent execution of company standards. The ideal candidate will bring a hands-on leadership style, the ability to coordinate effectively with shared support teams, and a track record of improving efficiency across service-driven operations.</p><p><br></p><p>Responsibilities:</p><p>• Direct regional branch operations to maintain consistent service quality, operational discipline, and adherence to company expectations.</p><p>• Collaborate with internal partners across human resources, finance, safety, sales, dispatch, customer care, marketing, and warehousing to keep branch operations aligned and well supported.</p><p>• Guide service and installation leaders by providing coaching, performance oversight, and day-to-day operational direction.</p><p>• Monitor scheduling, field execution, and service delivery to ensure work is completed efficiently and customers receive a dependable experience.</p><p>• Manage operating results for the region by reviewing financial performance, tracking key metrics, and taking corrective action when needed.</p><p>• Contribute to annual planning and budgeting activities while monitoring progress against business goals throughout the year.</p><p>• Lead continuous improvement efforts that address workflow gaps, remove inefficiencies, and strengthen overall branch performance.</p><p>• Help resolve escalated customer issues and work with support teams to improve communication, coordination, and customer satisfaction outcomes.</p><p>• Promote a culture centered on accountability, safety, teamwork, and alignment with company values across all locations.</p><p>• Serve as the operational connection between branch teams and corporate functions, helping implement policies, programs, and strategic initiatives effectively.</p>
<p>We are looking for an experienced Operations Manager to support a fast-paced investment operations environment in New Orleans, Louisiana. This role is responsible for keeping trading activity, account administration, and reporting processes accurate, timely, and well organized across client portfolios. The ideal candidate brings strong operational judgment, attention to detail, and the ability to coordinate data, compliance, and technology-related tasks with external service providers.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily activity within the firm's portfolio and trading platforms to ensure records remain current and operational workflows run smoothly.</p><p>• Retrieve transaction and trading information from custodial partners each day and verify that all data is captured completely and accurately.</p><p>• Perform routine reconciliations across accounts, positions, and transactions, investigating and resolving discrepancies in a timely manner.</p><p>• Produce recurring client reporting, including monthly account summaries, consolidated portfolio materials, and weekly cash movement updates.</p><p>• Support trade execution by preparing block transactions in equities and fixed income securities and assigning allocations across applicable master accounts.</p><p>• Assist with operational compliance deliverables by compiling trade-related reports and maintaining documentation tied to regulatory and internal requirements.</p><p>• Administer account servicing activities such as fund transfers, retirement distributions, required minimum distribution processing, and related paperwork.</p><p>• Coordinate with external technology and hosting vendors to help maintain office connectivity, data protection, backup reliability, and secure access to information.</p><p>• Prepare quarterly billing calculations, upload client statements to the firm's online portal, and assist with statement distribution and other administrative reporting needs.</p><p>• Generate custom portfolio reports, maintain internal investment lists, and manage documentation connected to legal or claim-related account matters as needed.</p><p><br></p><p>Our client is a small team setting that values their clients and supporting each other daily! If you have a 4 year degree and 3+ years of strong attention to detail, great customer service skills and accounting and technical knowledge, this could be a great career move for you! Please apply directly and call Carrie Lewis at 504-383-0612 to discuss. Thank you for your interest in Robert Half!</p>
<p>We are looking for an experienced Operations Manager to support daily people operations and help build a productive, accountable workplace in Littleton, Colorado. This position plays a key role in employee relations, onboarding, workforce coordination, and operational support for a growing service organization. The ideal candidate brings strong leadership, sound judgment, and the ability to balance administrative oversight with hands-on team support.</p><p><br></p><p>Responsibilities:</p><p>• Lead employee lifecycle activities, including recruiting, onboarding, training coordination, performance feedback, and day-to-day staff support.</p><p>• Organize staffing plans and shift coverage to align labor resources with production volume, service priorities, and business demands.</p><p>• Partner with leadership to address employee relations matters, attendance concerns, coaching needs, and workplace issues in a timely and thorough manner.</p><p>• Track operational performance by reviewing reports, monitoring workflow progress, and helping ensure work is completed accurately and on schedule.</p><p>• Maintain compliance with workplace safety expectations, regulatory standards, and internal procedures while reinforcing consistent best practices across the team.</p><p>• Communicate with customers, internal departments, and leadership teams to provide clear updates, resolve service questions, and support a high level of customer satisfaction.</p><p>• Oversee administrative processes such as documentation, invoicing coordination, weekly reporting, and follow-up activities tied to aging items or open actions.</p><p>• Help develop, update, and maintain standard operating procedures, training materials, and other process documentation to support continuous improvement.</p><p>• Support equipment upkeep planning, basic facility coordination, and readiness efforts related to annual third-party verification requirements.</p>
<p>Reach out to <strong><u>Michelle Espejo</u></strong><u> via </u><strong><u>email or LinkedIn</u></strong> for additional information or questions regarding this listing. </p><p> </p><p><strong>Operations Director | Boutique Wealth Management Firm | Mill Valley; Hybrid </strong></p><p> </p><p>Join a boutique wealth management firm serving <strong>ultra-high-net-worth families and private foundations</strong>. The team operates in a highly collaborative, high-integrity environment and is known for delivering exceptional service to a select client base.</p><p> </p><p>This role offers the chance to join a close-knit team and <strong>gain hands-on exposure to sophisticated wealth management operation</strong>s. You’ll work closely with senior leadership, have <strong>real ownership of your work</strong>, and be part of a<strong> growing firm that values balance,</strong> flexibility, and quality.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Execute trades across custodian and trading platforms and resolve settlement issues</li><li>Maintain and reconcile portfolio, transaction, and cost basis data across systems</li><li>Support account setup, data feeds, and reporting platform accuracy</li><li>Prepare and distribute quarterly client performance reports</li><li>Provide operational support to advisors and assist with ad hoc projects</li><li>Help improve and streamline operational processes</li></ul><p><strong>For fastest consideration, reach out to <u>Michelle Espejo via email or LinkedIn</u>.</strong></p>
We are looking for an experienced Operations Manager to join a Corporate Trust middle team supporting complex structured credit and syndicated loan transactions in Charlotte, North Carolina. This is a Contract to permanent opportunity for a hands-on leader who brings deep deal administration expertise, strong client communication skills, and the ability to guide day-to-day operations in a fast-paced financial services environment. The role is well suited for a senior operations specialist who can oversee transaction workflows, coach developing team members, and help improve process quality and efficiency across the function.<br><br>Responsibilities:<br>• Oversee the operational administration of structured credit and syndicated loan deals, ensuring transactions are processed accurately and within required timelines.<br>• Provide senior-level guidance on deal processing activities and serve as a primary resource for resolving complex operational questions.<br>• Act as an escalation contact for internal team issues and external client matters, driving timely and effective resolution.<br>• Mentor, train, and support entry-level staff to strengthen team performance, knowledge, and consistency in execution.<br>• Work closely with trustees and middle office partners to coordinate transaction activity and maintain high service standards.<br>• Evaluate existing workflows, identify operational gaps, and recommend improvements that increase efficiency and control.<br>• Manage client communications related to ongoing administration, reporting, and issue resolution.<br>• Support the onboarding of new transactions and oversee ongoing administrative and reporting requirements throughout the deal lifecycle.
<p>We are looking for an Operations Manager to join our team in Le Sueur, Minnesota. This position is suited for a manufacturing operations leader who can direct permanent mold and die casting activities while balancing output, product quality, workplace safety, and cost performance. The role works closely with production, engineering, maintenance, and quality teams to strengthen daily execution and support ongoing operational improvements.</p><p><br></p><p>Responsibilities:</p><p>• Direct daily permanent mold and die casting production to keep operations running efficiently and aligned with customer demand.</p><p>• Coordinate staffing, workflow, and shop floor priorities to meet schedule commitments and improve throughput.</p><p>• Track equipment performance, downtime, and productivity trends, then take action to raise overall operating efficiency.</p><p>• Oversee tooling changes, die setup activities, and process troubleshooting to maintain stable production conditions.</p><p>• Partner with quality personnel to investigate defects, address root causes, and introduce preventive measures that reduce scrap and rework.</p><p>• Work with maintenance teams to limit unplanned downtime and identify opportunities for equipment enhancements or capital improvements.</p><p>• Lead supervisors, technicians, and operators by providing coaching, performance feedback, and training in safety, quality, and process discipline.</p><p>• Enforce plant safety expectations and support compliance with environmental and operational standards related to metal handling and manufacturing processes.</p><p>• Manage departmental spending by monitoring labor, material consumption, and energy usage while supporting cost-reduction initiatives.</p><p>• Use business systems such as Epicor and reporting tools to support data-based decisions and operational planning.</p>
<p><strong>Anisa is a Direct-Hire</strong> Recruiter with Robert Half <strong>Financial Services, </strong>specializing in roles within<strong> Finance & Accounting </strong>across the<strong> Bay Area. </strong>Happy to connect with professionals in the space, even if you’re just curious about the market.</p><p> </p><p>✨ Branch Operations Manager</p><p>📍 San Francisco, CA (On-Site)</p><p>🏢 Respected Wealth Management Firm</p><p>💰 Competitive Base + Bonus </p><p><br></p><p>A well-established and highly respected wealth management and financial services firm is seeking an experienced <strong>Operations Manager</strong> to oversee branch operations and lead a team of Client Service Associates. This leadership role offers the opportunity to drive operational excellence, develop team members, enhance the client experience, and partner closely with senior leadership in a collaborative, high-performing environment. This position is ideal for a professional who enjoys leading people, improving processes, and serving as a key operational partner within a client-focused wealth management office.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, mentor, and develop a team of Client Service Associates</li><li>Oversee day-to-day branch and operational activities</li><li>Drive process improvements and workflow efficiencies</li><li>Partner with leadership on resource planning and operational strategy</li><li>Monitor team performance and support employee development</li><li>Ensure compliance with industry regulations and firm policies</li><li>Manage operational budgets and resource allocation</li><li>Deliver an exceptional client experience through operational excellence</li><li>Support hiring, onboarding, training, and talent development initiatives</li><li>Collaborate with advisors, operations teams, and key internal stakeholders</li></ul><p><strong>For fastest consideration, reach out to <u>Anisa Henry via email or LinkedIn</u>.</strong></p><p><br></p>
<p>We are looking for an Operations Manager to oversee fabrication activities and keep production running efficiently at our Bethlehem, Pennsylvania facility. This role will guide daily shop operations, align output with delivery commitments, and work closely with cross-functional teams to maintain quality, safety, and cost performance. The ideal candidate brings strong manufacturing leadership, practical knowledge of sheet metal processes, and the ability to drive steady operational improvement.</p><p><br></p><p>If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624</p><p><br></p><p>Responsibilities:</p><p>• Oversee day-to-day fabrication operations to ensure work is completed safely, efficiently, and in line with production goals.</p><p>• Build and manage production plans that support customer timelines, project milestones, and available shop capacity.</p><p>• Monitor product quality throughout manufacturing and ensure finished work meets technical drawings, engineering standards, and customer expectations.</p><p>• Partner with engineering and production personnel to troubleshoot manufacturing challenges and implement effective solutions.</p><p>• Lead efforts to reduce scrap, defects, and rework by establishing corrective actions and preventive measures.</p><p>• Evaluate production flow, address scheduling constraints, and remove operational bottlenecks that impact throughput.</p><p>• Review performance data to identify trends, improve efficiency, and lower overall manufacturing costs.</p><p>• Advance lean practices and continuous improvement initiatives to strengthen processes and shop performance.</p><p>• Coordinate equipment upkeep, including preventive maintenance planning and recommendations for repairs, upgrades, or new machinery.</p><p>• Supervise, coach, and develop shop employees while reinforcing accountability, teamwork, safety compliance, and clear communication on production status and resource needs.</p>
We are looking for an experienced Operations Manager to support a financial services team in New York, New York. This Long-term Contract position is ideal for a detail-oriented individual with a strong background in hedge fund operations, fund accounting, and listed equities support who can bring structure, accuracy, and oversight to daily portfolio activity. The role focuses on ensuring smooth post-trade operations, maintaining control over cash and position reporting, and delivering reliable investment operations support in a fast-paced environment.<br><br>Responsibilities:<br>• Oversee the full trade lifecycle for investment activity, from booking and confirmation through settlement and exception resolution.<br>• Perform daily reconciliation of cash, positions, and transactions to identify breaks, investigate discrepancies, and ensure accurate records.<br>• Support trade processing and operational execution for equities activity, with close attention to timeliness and control.<br>• Maintain effective coordination with custodians, brokers, and other external partners to resolve operational issues and support investment servicing needs.<br>• Prepare recurring fund, portfolio, and investment reports, including monthly summaries and performance-related operational data.<br>• Monitor operational controls and contribute to risk reduction by improving workflows, strengthening procedures, and addressing gaps in processes.<br>• Analyze daily cash movements and balances to support liquidity tracking, funding needs, and overall cash management.<br>• Assist a lean operations team with core hedge fund accounting and portfolio support activities across routine and ad hoc assignments.
We are looking for an Operations Administrator to provide essential coordination and administrative support for project activities in Las Vegas, Nevada. This Long-term Contract position is well suited for someone who thrives in a fast-moving environment, enjoys keeping projects organized, and can balance communication, documentation, and financial tracking with accuracy. The role will work closely with operations teams, field staff, vendors, and clients to help keep assignments moving smoothly from initial planning through final completion.<br><br>Responsibilities:<br>• Coordinate incoming service and project requests, confirm scheduling details, and help ensure work orders are processed accurately and on time.<br>• Respond to inquiries from builders and other stakeholders regarding warranty timelines, scheduling updates, and job status information.<br>• Maintain detailed tracking spreadsheets, organize operational logs, and create supporting maps and materials for turnover activities.<br>• Prepare and compile project submittal packages for review and approval by client architectural teams.<br>• Update internal records with milestone and completion information for landscape and field activities throughout the project lifecycle.<br>• Produce budget-related reports and financial summaries to support operational planning and project oversight.<br>• Support pre-construction meetings by documenting key discussion points, following up on deliverables, and monitoring cross-functional action items.<br>• Track approvals, purchase order progress, billing status, and related documentation while submitting completed paperwork to Accounts Payable.<br>• Communicate with clients and internal partners regarding outstanding purchase orders, revenue tracking, and readiness for maintenance turnover in coordination with Superintendents.
<p>We are looking for an Administrative Coordinator to help keep daily business functions organized and efficient for a growing company in St. Petersburg, Florida. This role supports office administration, benefits-related coordination, and cross-functional operational needs in a fast-paced, highly regulated environment. </p><p><br></p><p>Responsibilities:</p><p>• Coordinate day-to-day office operations to ensure administrative activities run smoothly and efficiently.</p><p>• Support benefits administration tasks by assisting with employee documentation, enrollment coordination, and related communications.</p><p>• Partner with leadership to manage operational priorities and maintain organized workflows across the business.</p><p>• Maintain records, reports, and office documentation with a high level of accuracy and confidentiality.</p><p>• Assist with compliance-related administrative processes, including activities tied to cybersecurity and other regulated operating requirements.</p><p>• Prepare materials, schedules, and communications for internal meetings, projects, travel coordination and ongoing operational initiatives.</p><p>• Use Microsoft Office tools to create documents, track information, and support routine office reporting needs.</p><p><br></p><p>This is a permanent opportunity that is paying up to $75,000 depending upon experience. Please apply to Jane Gearhart if interested! </p>
<p>We are looking for a Revenue Operations Manager to lead the daily execution of revenue operations. This position plays a central role in connecting Sales, Finance, Operations, and executive stakeholders to strengthen forecast reliability, improve pipeline visibility, and support disciplined pricing decisions. The ideal candidate combines strong commercial judgment with a hands-on approach, bringing order to complex environments while helping teams stay aligned on performance and revenue outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Lead the weekly forecasting cycle across business segments and provide clear updates on pipeline health, risks, and expected revenue performance.</p><p>• Maintain high standards for CRM data quality and reinforce disciplined opportunity tracking to support reliable reporting and decision-making.</p><p>• Work closely with sales leaders to improve forecast precision, strengthen accountability, and create consistency in revenue planning practices.</p><p>• Prepare executive-ready reporting materials and summarize business insights using tools such as Excel, PowerPoint, Salesforce, and Power BI.</p><p>• Refine and align sales processes across regions and channels to increase efficiency and improve execution throughout the revenue cycle.</p><p>• Analyze conversion trends, identify breakdowns in the pipeline, and recommend practical actions that improve progression and close rates.</p><p>• Support pricing reviews and deal structuring decisions while helping protect margin and ensure compliance with approval policies.</p><p>• Partner with Finance, Operations, Procurement, and Product teams to resolve issues affecting revenue timing, reporting accuracy, and deal execution.</p><p>• Enhance dashboards, reporting frameworks, and automation to deliver more accessible, accurate, and actionable performance insights.</p>
<p>benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
<p><strong>Anisa is a Direct-Hire</strong> Recruiter with Robert Half <strong>Financial Services, </strong>specializing in roles within<strong> Finance & Accounting </strong>across the<strong> Bay Area. </strong>Happy to connect with professionals in the space, even if you’re just curious about the market.</p><p> </p><p>✨ Director of Operations</p><p>📍 Mill Valley, CA (Hybrid)</p><p>🏢 Boutique Wealth Management Firm</p><p>💰 Competitive Base + Bonus + Comprehensive Benefits</p><p><br></p><p>Anisa Henry is partnered with a boutique wealth management firm serving ultra-high-net-worth individuals, families, and institutional clients. They are seeking a <strong>Director of Operations</strong> to join their growing team. This is an exciting opportunity to work directly alongside firm leadership in a highly personalized, client-centric environment, supporting sophisticated investment and wealth management operations. The firm is known for delivering customized wealth management solutions and maintaining exceptionally high standards of service, accuracy, and professionalism. With a collaborative team culture and a select client base, this role offers meaningful exposure across investment operations, portfolio administration, and client reporting.</p><p><br></p><p>The ideal candidate is proactive, detail-oriented, and thrives in a high-touch environment where precision, accountability, and strong communication are essential. This position is well suited for someone who enjoys solving complex problems, improving processes, and contributing to the long-term growth of a boutique organization, and for candidates who enjoy operations, process management, and behind-the-scenes execution.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Support investment operations, including trade execution, monitoring, and settlement activities.</li><li>Maintain and oversee data integrity across portfolio management, reporting, CRM, and custodial systems.</li><li>Perform account and portfolio reconciliations to ensure accuracy across transactions, holdings, and cost basis records.</li><li>Assist with account onboarding, maintenance, and ongoing administration.</li><li>Prepare and distribute client reporting and performance-related materials.</li><li>Provide operational support to advisors and leadership on various projects and initiatives.</li><li>Identify opportunities to improve workflows, enhance efficiency, and strengthen operational processes.</li><li>Collaborate across the organization to deliver a seamless and exceptional client experience.</li></ul><p><br></p>
<p><strong>Location: </strong>Greater Lansing, On-Site</p><p><strong>Starting Salary: </strong>Up to $130,000</p><p><br></p><p>Our client is looking for a Plant/Operations Manager to lead a small but growing production facility. This role oversees day-to-day plant performance while shaping long-term operational strategy, financial results, and service standards. The position plays a central role in strengthening productivity, supporting compliance, and building a high-performing team focused on quality, safety, and continuous improvement.</p><p><br></p><p>Responsibilities:</p><p>• Direct plant operations across production, quality, maintenance, materials, administration, and support functions to ensure efficient and reliable performance.</p><p>• Own financial results for the facility by managing budgets, monitoring costs, and driving decisions that improve profitability and operational value.</p><p>• Establish operational priorities and implement performance plans that improve throughput, efficiency, and customer satisfaction.</p><p>• Lead workplace safety and environmental efforts by maintaining compliance with OSHA and other applicable regulations and reinforcing a culture of accountability.</p><p>• Oversee quality programs to ensure finished products meet customer expectations, internal standards, and regulatory requirements.</p><p>• Guide maintenance planning and asset care strategies that reduce downtime, extend equipment life, and support uninterrupted production.</p><p>• Partner with senior leadership to identify growth opportunities, align site objectives with business goals, and advance operational excellence initiatives.</p><p>• Develop supervisors and plant staff through coaching, performance management, and team-building efforts that strengthen engagement and capability.</p><p><br></p><p>For immediate consideration email your resume to Rochelle Carrasco, Recruiting Manager - [email protected]</p>
<p><strong>IT Operations Lead</strong></p><p><br></p><p><strong>Overview</strong></p><p>Rapidly growing organization is seeking an IT Operations Lead to oversee enterprise technology operations, infrastructure, automation initiatives, and service delivery. This is a hands-on leadership role for someone who enjoys building scalable processes, mentoring technical teams, and driving operational excellence through automation and modern infrastructure practices.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead day-to-day IT operations, infrastructure support, and service delivery activities.</li><li>Mentor and guide a growing team of IT professionals while remaining technically hands-on.</li><li>Design, build, and maintain automation solutions to improve efficiency, scalability, and end-user experience.</li><li>Develop scripts, workflows, and self-service capabilities to reduce manual effort and streamline support operations.</li><li>Partner with Infrastructure, Security, Engineering, and DevOps teams on cross-functional initiatives.</li><li>Support identity management, endpoint management, SaaS administration, and enterprise technology platforms.</li><li>Manage escalations, incident response activities, change management, and operational improvements.</li><li>Maintain documentation, operational standards, and technology best practices.</li><li>Assist with vendor management, budgeting, licensing, and technology lifecycle planning.</li></ul>
<p>A well-established intellectual property law firm is seeking an experienced <strong>IP Operations Manager</strong> to oversee patent prosecution support and docketing operations. This leadership role combines team management, process improvement, technology implementation, and hands-on patent prosecution support. The ideal candidate will bring deep IP experience, strong operational skills, and a passion for improving efficiency through technology, automation, and best practices.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and develop patent prosecution paralegal and docketing teams.</li><li>Manage workloads, staffing priorities, and deadline-sensitive work.</li><li>Improve workflows, procedures, training programs, and quality-control processes.</li><li>Evaluate and implement technology, automation, AI tools, and operational enhancements.</li><li>Partner with attorneys, staff, vendors, and leadership to support firm needs.</li><li>Oversee relationships with outside service providers and vendors.</li><li>Provide hands-on patent prosecution and docketing support as needed.</li></ul><p><br></p>
<p>We are looking for an experienced IT security leader to oversee daily cybersecurity operations and strengthen the organization’s overall security posture in Glens Falls, New York. This role will guide security monitoring, incident response, vulnerability management, and compliance efforts while providing direction to a small team of security professionals. The ideal candidate brings both hands-on technical depth and the leadership skills needed to improve processes, manage critical tools, and support a secure technology environment.</p>
<p>Our client is a publicly traded firm focused on investing in and managing real estate assets through a disciplined, capital-markets-driven approach. The organization combines deep market expertise with a strong emphasis on risk management, operational excellence, collaboration, and long-term value creation.</p><p><br></p><p>They are currently seeking a Trading Operations Management professional to lead the day-to-day operations supporting the firm's investment portfolio and financing activities. This is a hands-on leadership role responsible for strengthening operational controls, improving processes and technology, managing risk, and ensuring accurate and timely execution across the trade lifecycle.</p><p><br></p><p>Key Responsibilities:</p><p>· Oversee daily trade operations, including trade capture, confirmations, clearing and settlement, cash activity, financing transactions, reconciliations, and accounting processes.</p><p>· Manage margin and collateral processes, investigate exceptions, and ensure timely resolution of breaks across books, records, custodians, counterparties, and the general ledger.</p><p>· Establish and maintain robust operating procedures, controls, service standards, performance metrics, and reporting to support transparency and effective risk management.</p><p>· Serve as the business owner for the order management system, driving workflow enhancements, integrations, automation, testing, and adoption in partnership with technology and business stakeholders.</p><p>· Partner with Investment, Finance, Technology, Legal, Compliance, Risk, and external providers to improve operational efficiency, data quality, scalability, and resilience.</p><p>· Lead operational readiness for new products, counterparties, financing arrangements, and strategic initiatives, ensuring workflows, documentation, controls, connectivity, and support models are established before launch.</p><p><br></p><p>For immediate consideration please contact Alex.Muzaurieta@roberthalf.</p>
We are looking for an Operations Specialist to support facilities operations through a long-term contract assignment. This onsite position is ideal for someone who excels at organizing workflows, maintaining accurate documentation, and keeping administrative processes running smoothly. The role centers on ticket coordination, standard procedure development, recordkeeping, and day-to-day support for facilities-related requests rather than hands-on maintenance or vendor oversight.<br><br>Responsibilities:<br>• Oversee the facilities request queue by reviewing incoming items, prioritizing needs, assigning ownership, and monitoring progress through completion.<br>• Record and update service requests within the ticketing system to ensure accurate status tracking, deadlines, and follow-up actions.<br>• Prepare routine operational reports that highlight closure rates, aging requests, and unresolved or unassigned tickets.<br>• Develop, revise, and organize standard operating procedures for recurring facilities processes, including request handling, access support, and onboarding activities.<br>• Support badge administration by producing employee badges, issuing access materials, and maintaining accurate distribution records.<br>• Create and maintain documentation templates, safety-related records, and shared reference libraries to improve consistency across the team.<br>• Provide administrative support for daily facilities needs such as mail distribution, package handling, supply coordination, and general employee assistance.<br>• Capture meeting notes, track next steps, and assist with planning activities tied to office moves, space updates, or build-out coordination.<br>• Welcome and coordinate scheduled visitors when needed to support a smooth onsite experience.
We are looking for an Operations Specialist to join our team in Northbrook, Illinois in a contract capacity with the potential to become permanent. This position supports the full order-to-delivery cycle and plays an important role in keeping inventory, shipping activity, and customer commitments on track. The ideal candidate brings a practical, detail-oriented approach to coordinating orders, transportation, warehouse activity, and related administrative processes in a fast-paced environment.<br><br>Responsibilities:<br>• Manage customer orders from receipt through final delivery and invoicing, ensuring accurate entry, timely release to warehouse partners, and consistent follow-up on open items.<br>• Coordinate shipment activity for both inbound and outbound freight by working with carriers, brokers, suppliers, and warehouse providers to secure efficient and cost-effective transportation.<br>• Oversee daily fulfillment for e-commerce and distributor channels, confirm shipping schedules, and address issues such as backorders, quantity variances, substitutions, and pricing exceptions.<br>• Maintain inventory accuracy across multiple storage locations by reconciling system records, monitoring stock movement, and supporting count activities and inventory adjustments.<br>• Prepare and review operational documents such as bills of lading, packing details, labels, and shipment notifications to support smooth delivery execution.<br>• Partner with suppliers, co-manufacturers, customs-related contacts, and logistics providers to track inbound materials and imported shipments and help prevent delays.<br>• Respond to customer and partner inquiries related to order status, delivery timing, product details, returns, credits, and deductions while helping maintain current account documentation.<br>• Support purchasing and administrative workflows by preparing purchase orders for review, assisting with item setup and discontinuations, and generating routine operational reports.<br>• Provide accounting-related support through entry and verification of receivables, payables, freight charges, and warehouse invoices, ensuring shipment records align with billing documents.