Key Responsibilities<br>• Provide Tier 1 and Tier 2 support for end users across voice, data, applications, and desktop systems<br>• Troubleshoot and resolve hardware, software, and network-related issues both remotely and onsite<br>• Support and administer Windows Server environments and Active Directory<br>• Manage and maintain Microsoft 365 (O365) including Exchange, SharePoint, OneDrive, and MFA<br>• Configure, deploy, and support Windows 10/11 workstations and peripherals<br>• Support and troubleshoot LAN/WAN connectivity, VOIP systems, and network devices<br>• Monitor and manage system backups, disaster recovery processes, and infrastructure performance<br>• Lead and participate in IT projects, including site setups, upgrades, and deployments<br>• Evaluate hardware/software needs and recommend solutions aligned with business requirements<br>• Collaborate with vendors, procurement, and internal teams on technology solutions and services<br>• Maintain accurate documentation of systems, processes, and infrastructure<br>• Manage hardware/software inventory and ensure proper asset tracking<br>• Provide technical guidance to team members and act as an escalation point when needed<br>• Deliver regular updates on project status and system performance to leadership
<p>We are looking for an IT Systems & Infrastructure Engineer to support and strengthen a complex technology environment in Greater Cleveland, Ohio. This position will help maintain secure, reliable, and efficient infrastructure across core business systems, network services, and manufacturing-related platforms. The ideal candidate brings strong technical depth across Microsoft ecosystems, enterprise applications, and cybersecurity practices, along with the ability to improve system performance through automation and integration.</p><p><br></p><p>Responsibilities:</p><p>• Administer and optimize server, directory, messaging, and cloud-based platforms to ensure dependable day-to-day operations across the business.</p><p>• Support network infrastructure by maintaining connectivity, security, and performance for firewalls, switches, routers, and related technologies.</p><p>• Manage enterprise systems and manufacturing-facing applications, including ERP-connected environments, to promote stable and efficient business processes.</p><p>• Develop and maintain automation, scripts, and API-based integrations to streamline administration, reduce manual effort, and improve data flow between systems.</p><p>• Oversee backup, recovery, patching, and vulnerability response activities to protect infrastructure availability and reduce operational risk.</p><p>• Implement and support endpoint management and cybersecurity controls that strengthen device security and align with organizational standards.</p><p>• Monitor infrastructure health, troubleshoot technical issues, and resolve system problems affecting users, applications, and production support environments.</p><p>• Contribute to reporting and analytics capabilities by supporting database-driven solutions and system data accessibility for operational decision-making.</p>
<p>We are looking for a Business Systems Analyst to support business process improvement and data-driven decision-making in Branford, Connecticut. This role focuses on analyzing system needs, reviewing business documentation, and translating operational requirements into effective technical solutions. The ideal candidate brings hands-on experience with Oracle-based environments, strong SQL and PL/SQL capabilities, and the ability to work across teams to strengthen enterprise systems.</p>
We are looking for a Business Systems Analyst to support operational and technology initiatives within a service-focused healthcare environment in Westlake, Ohio. This role partners with stakeholders to examine workflows, identify improvement opportunities, and translate business needs into clear, practical solutions. The ideal candidate brings strong experience with claims and payment processes, along with the ability to work independently while contributing effectively in a fast-moving team setting.<br><br>Responsibilities:<br>• Analyze healthcare-related business processes, particularly those tied to claims handling and payment activities, to identify gaps and recommend effective solutions.<br>• Gather, document, and refine business needs by collaborating with cross-functional teams and converting operational issues into detailed functional requirements.<br>• Review existing workflows, data usage, and system behavior to support process improvements and strengthen business performance.<br>• Create and maintain business documentation, reports, and process materials using Microsoft Office tools, including Word, Excel, and Outlook.<br>• Work with database resources and reporting tools to research issues, validate information, and support informed decision-making.<br>• Participate in Agile-based project activities such as backlog refinement, requirement clarification, and collaboration with delivery teams during development cycles.<br>• Conduct gap analysis and document review to help ensure proposed solutions align with business objectives and user expectations.<br>• Manage multiple priorities in a results-driven environment while responding effectively to changing business needs.<br>• Support issue resolution by applying analytical thinking and sound judgment to complex business and system-related challenges.
<p>We are looking for a Business Systems Administrator to support and enhance the technology platforms that power a growing investment advisory firm in the East Bay. This role centers on administering Salesforce and a portfolio of business applications while partnering with teams across the organization to improve workflows, strengthen system controls, and resolve day-to-day technology issues. The ideal candidate brings hands-on experience managing SaaS platforms, a practical approach to automation, and the ability to turn business needs into reliable, user-friendly solutions.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily administration of Salesforce, including configuration of objects, fields, user roles, permissions, reports, dashboards, and workflow automation.</p><p>• Provide timely troubleshooting and user support for Salesforce and other firm applications, ensuring employees can work efficiently across departments.</p><p>• Maintain and support key business platforms such as Orion, DocuSign, Box, Jump AI, Schwab Advisor Center, Fidelity Wealthscape, Calendly, and related tools.</p><p>• Manage user provisioning, security settings, application access, and routine system upkeep to maintain stable and compliant operations.</p><p>• Partner with software vendors and external IT resources to investigate issues, coordinate resolutions, and improve platform performance.</p><p>• Analyze current business processes, identify inefficiencies, and implement technology-driven improvements that reduce manual effort.</p><p>• Build, test, and maintain Salesforce Flows and other automations to streamline operations and support scalable business processes.</p><p>• Assist with system integrations, data transfers, upgrades, testing efforts, and broader technology initiatives across the firm.</p><p>• Create and maintain clear documentation for systems, procedures, integrations, and recurring administrative tasks while supporting onboarding, offboarding, access reviews, and security-related activities.</p>
<p>We are looking for a Business Systems Analyst to support business operations and strengthen the connection between functional teams and technology solutions in Bloomington, Minnesota. This role focuses on understanding business needs, improving processes, and helping resolve system-related issues that affect day-to-day performance. The ideal candidate brings a strong analytical mindset, experience with enterprise applications, and the ability to translate complex requirements into practical, effective solutions.</p><p><br></p><p>Responsibilities:</p><p>• Partner with business teams and technical stakeholders to gather needs, clarify objectives, and convert operational challenges into well-defined system requirements.</p><p>• Investigate application and process issues by reviewing incidents, identifying patterns, and helping drive timely resolution of production support concerns.</p><p>• Facilitate root cause analysis efforts and contribute to problem resolution and controlled change activities related to enterprise systems.</p><p>• Create clear documentation such as process maps, workflow diagrams, use cases, and data flow materials to support solution design and implementation.</p><p>• Assist with the planning, validation, rollout, and post-launch support of business applications across multiple functional areas.</p><p>• Identify opportunities to streamline workflows, reduce manual effort, and improve system performance through automation and emerging technologies, including AI-enabled tools.</p><p>• Evaluate proposed solutions to ensure they align with business goals, preserve data accuracy, and support compliance and operational reliability</p>
<p>We are looking for a Business Systems Analyst to support operational improvements and business process clarity for a customer-focused environment in Oakland, California. This role partners with stakeholders to evaluate current workflows, define practical solutions, and translate business needs into clear documentation for delivery teams. The ideal candidate brings strong analytical thinking, experience working in service-driven settings, and the ability to contribute effectively within Agile Scrum teams.</p><p><br></p><p>Responsibilities:</p><ul><li>Partner with business teams, IT, and vendors to deliver application solutions from planning through launch.</li><li>Develop deep knowledge of assigned systems and business processes.</li><li>Analyze needs, identify solutions, and provide strategic recommendations.</li><li>Advocate for user needs to ensure successful product outcomes.</li><li>Lead requirements gathering, documentation, and stakeholder collaboration.</li><li>Coordinate with technical teams on integrations and system functionality.</li><li>Configure, maintain, and support enterprise applications.</li><li>Manage testing, deployments, upgrades, and migrations.</li><li>Serve as a key liaison between business, IT, leadership, and vendors.</li><li>Foster teamwork, collaboration, and continuous product improvement.</li></ul>
<p><strong>Business Systems Analyst</strong></p><p><br></p><p><strong>Overview</strong></p><p>A growing organization is seeking an Enterprise Applications Lead to support and enhance critical business systems, integrations, and operational technologies. This role will serve as a key liaison between technical and business teams, helping ensure enterprise applications remain reliable, scalable, and aligned with evolving business needs.</p><p><br></p><p>The ideal candidate will possess experience supporting enterprise platforms, application integrations, process improvements, and technology modernization initiatives across multiple business functions.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Support the administration, maintenance, and optimization of enterprise business applications</li><li>Troubleshoot system issues and coordinate resolution efforts across stakeholders</li><li>Manage user access, system configurations, workflows, and data governance processes</li><li>Support integrations between internal and external business systems</li><li>Assist with application enhancements, upgrades, testing, and deployment activities</li><li>Develop and maintain documentation, support procedures, and training materials</li><li>Monitor system performance and identify opportunities for process improvement</li><li>Partner with technical and business teams to support operational initiatives</li><li>Assist with data validation, reporting, and cross-functional business processes</li><li>Support technology projects and implementation efforts across the organization</li></ul>
We are looking for an experienced Business Systems Analyst to join a semiconductor and electric components manufacturing organization in Duncan, South Carolina. This contract opportunity with potential for a permanent role will focus on strengthening Oracle E-Business Suite solutions by partnering with business teams and technical resources to improve application performance, usability, and alignment with operational goals. The ideal candidate brings a strong background in requirements analysis, process improvement, and functional support across enterprise systems. This role offers the chance to contribute to high-impact initiatives that support finance, supply chain, procurement, and operations.<br><br>Responsibilities:<br>• Partner with stakeholders across business and IT teams to understand operational needs and turn them into practical Oracle E-Business Suite solutions.<br>• Elicit, organize, and evaluate functional requirements for application enhancements, issue resolution, upgrades, and ongoing system support.<br>• Maintain and adjust Oracle application configurations to meet business expectations while supporting stability and efficiency.<br>• Convert business needs into clear functional documentation that guides developers, integration teams, and other technical resources.<br>• Identify opportunities to streamline workflows and recommend improved approaches within the Oracle E-Business Suite environment.<br>• Participate in implementations, patches, integrations, and upgrade activities, including troubleshooting and support after deployment.<br>• Build test scenarios, coordinate user acceptance activities, and confirm that delivered changes meet defined business objectives.<br>• Prepare training guides, process documentation, and reference materials while assisting end users with adoption and knowledge transfer.<br>• Collaborate with finance, supply chain, procurement, and operations teams to ensure system capabilities support broader business priorities.<br>• Track application behavior and respond to functional issues quickly to minimize disruption to daily operations.
<p>We are looking for a Business Systems Analyst to support critical business applications in a fast-paced commodity trading and financial environment in North Dallas, Texas. This position partners with operational stakeholders and technical teams to clarify business needs, improve system-driven processes, and help ensure applications perform reliably. The role is well suited for someone who combines strong analytical thinking with hands-on experience in requirements documentation, testing, and user support across trading, risk, or accounting functions.</p><p><br></p><p><u>Responsibilities:</u></p><ul><li>Evaluate current operational workflows and uncover opportunities to simplify processes, increase efficiency, and reduce manual effort.</li><li>Work with business partners and technical teams to elicit, organize, and document functional and system requirements for application enhancements and support needs.</li><li>Produce and maintain clear process maps, requirements documents, user procedures, and related system documentation</li><li>Assist with the rollout, optimization, and day-to-day support of business applications tied to trading, risk management, and accounting activities.</li><li>Design structured test plans and detailed test scenarios to validate system updates, configuration changes, and new functionality.</li><li>Execute functional, integration, regression, and user acceptance testing while documenting outcomes and tracking defects to resolution.</li><li>Research production issues, analyze system behavior and data, and collaborate with technical resources to identify root causes and corrective actions.</li><li>Use SQL and related query tools to investigate data issues, confirm results, and support reporting or validation requests.</li><li>Act as a connector between business stakeholders, developers, quality teams, and other IT groups to keep initiatives aligned and moving forward.</li><li>Contribute to application upgrades, system integrations, and broader continuous improvement efforts affecting business platforms.</li></ul>
<p>Robert Half is seeking an experienced IT Analyst to support approximately 300 employees across seven locations in an all-Windows environment consisting of roughly 350 computers. This is a hands-on, support-focused role with a strong emphasis on Microsoft Intune, endpoint management, desktop support, and help desk operations.</p><p><br></p><ul><li>Provision, configure, and deploy Windows desktops and computers using Microsoft Intune.</li><li>Package, configure, test, and deploy applications through Intune.</li><li>Create, configure, and maintain Intune device policies and endpoint management settings.</li><li>Deploy and manage printers across user devices through Intune.</li><li>Administer mobile device management (MDM), including device enrollment, configuration, and policy enforcement.</li><li>Troubleshoot hardware, software, operating system, application, and endpoint-related issues.</li><li>Respond to service tickets, prioritize requests, and work efficiently to reduce an existing backlog of 100+ tickets.</li></ul><p><br></p>
<p><em>The salary range for this position is $90,000 - $120,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong>Job Description:</strong></p><ul><li>Lead structured Kaizen cycles focused on throughput, quality and risk reduction.</li><li>Apply relevant Process Management tools (e.g. Lean/Six Sigma tools such as VSM (Value Stream Mapping), SIPOC (Supplier, Input, Process, Output, Customer), 5 Whys, Ishikawa).</li><li>Perform process mining and time‑and‑motion analysis.</li><li>Identify root causes of rework, delays, documentation errors and funding bottlenecks.</li><li>Design and develop To‑Be processes including clear role definitions, handoffs, and service-level expectations. As minimum expected is inclusion of RACI (Responsible, Accountable, Consulted, Informed), SLAs and control points.</li><li>Analyze and document current (“as-is”) processes across all functions – e.g. origination, credit, operations, funding/treasury, and portfolio management.</li><li>Identify inefficiencies (benchmarking against other countries in the network, against the market), bottlenecks, error drivers, and compliance-related risks.</li><li>Support the creation and maintenance of standard operating procedures (SOPs), process maps, and work instructions.</li><li>Serve as the primary process interface between functions (e.g., IT, Risk, Operations, Finance).</li><li>Align process and system requirements with Group standards while ensuring local regulatory and operational needs are met.</li><li>Facilitate cross-functional workshops to align stakeholders on process changes, implementation steps, and responsibilities.</li><li>Translate business requirements into structured change requests for HQ IT teams, or external local providers.</li><li>Define functional requirements, expected outcomes, dependencies, acceptance criteria, and test scenarios.</li><li>Support prioritization of change requests and maintain transparency on timelines and delivery status.</li><li>Coordinate user acceptance testing (UAT) with local teams and document test results.</li><li>Ensure system enhancements support process design, reporting, compliance, and operational efficiency.</li><li>Monitor performance of external systems and service quality, maintaining communication and coordination with external providers (if such).</li><li>Translate gaps into OCR (Optical Character Recognition)/RPA (Robotic Process Automation) and workflow opportunities.</li><li>Build business cases with ROI and risk impact.</li><li>Define data quality rules and reporting requirements</li><li>Monitor and supervise process implementation across teams, ensuring adoption and operational consistency.</li><li>Track and manage implementation progress, risks, open issues, and mitigation actions.</li></ul><p><br></p>
We are looking for an IT Analyst/Developer to support and advance enterprise platform initiatives for an automotive organization in Marysville, Ohio. This Long-term Contract position focuses on leading enhancements within the Dassault Systèmes 3DEXPERIENCE environment, partnering with business teams, technical resources, and external vendors to deliver dependable solutions. The role is primarily onsite four days per week and is well suited for someone who combines strong technical understanding with disciplined project coordination.<br><br>Responsibilities:<br>• Drive enhancement initiatives within the Dassault Systèmes 3DEXPERIENCE platform by organizing scope, schedules, and cross-functional execution activities.<br>• Collaborate with business stakeholders to define needs, translate objectives into clear requirements, and align delivery plans with operational priorities.<br>• Oversee project progress across multiple platform environments, ensuring development, validation, and release activities remain on track.<br>• Coordinate testing efforts, monitor defects, and guide issue remediation to support stable and timely deployments.<br>• Provide consistent communication to stakeholders through project updates, status reporting, and risk escalation when needed.<br>• Partner with internal technical teams and third-party vendors to implement new capabilities that satisfy agreed business outcomes.<br>• Manage deployment readiness by tracking dependencies, confirming deliverables, and supporting smooth production rollout activities.<br>• Facilitate resolution of project obstacles by identifying risks early and driving action plans with the appropriate teams.
<p>We are looking for an IT Security Analyst to support cybersecurity operations for a local organization in Savannah, Georgia. This contract position with the potential to become permanent is ideal for someone who is detail oriented and can assess threats, respond quickly to security events, and help strengthen the protection of critical systems and data. The role works closely with security team members to investigate suspicious activity, improve defensive measures, and support ongoing risk reduction efforts.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Monitor networks, systems, and security tools for threats and suspicious activity.</li><li>Investigate security alerts, determine root cause, and support remediation efforts.</li><li>Participate in incident response activities, including investigation, escalation, and containment.</li><li>Perform threat hunting to identify indicators of compromise and emerging risks.</li><li>Support vulnerability management by identifying, tracking, and addressing security weaknesses.</li><li>Assist with the configuration and optimization of security tools and controls.</li><li>Conduct intrusion detection and prevention through continuous security monitoring.</li><li>Analyze logs and security events to identify anomalies and potential threats.</li><li>Support data protection efforts through access controls and secure handling practices.</li><li>Help enforce cybersecurity policies, standards, and security best practices.</li></ul><p><br></p>
We are looking for an IT Security Analyst to support and strengthen daily security operations for a financial services environment in Bensalem, Pennsylvania. This role focuses on monitoring security activity, managing risk and compliance tasks, and helping ensure timely response to incidents, vulnerabilities, and access-related concerns. The ideal candidate brings a strong service mindset, solid technical judgment, and the ability to collaborate across technology teams while maintaining a secure and well-documented operating environment.<br><br>Responsibilities:<br>• Manage incoming security-related support requests, resolve issues within established service expectations, and provide responsive assistance to internal users and IT partners.<br>• Perform recurring reviews of security devices, system settings, and user access controls to confirm appropriate protection and identify areas requiring remediation.<br>• Use governance, risk, and compliance tools to track vulnerability findings, coordinate follow-up actions, and work with infrastructure teams to keep patching efforts on schedule.<br>• Conduct third-party security assessments and prepare clear reporting to support vendor risk visibility and decision-making.<br>• Gather and organize evidence for internal and external audits, ensuring materials are accurate, complete, and available when needed.<br>• Contribute to the improvement of security monitoring capabilities by evaluating SIEM performance and recommending enhancements to alerting and visibility.<br>• Record and help investigate security events, malware alerts, and related incidents while supporting escalation and coordination across technical teams.<br>• Review information security policies on a regular basis, update existing standards, and draft new documentation to address control gaps or regulatory changes.<br>• Provide security-focused support for Windows environments and business applications, while helping maintain procedures and improve operational processes.<br>• Work with cross-functional technology teams on security initiatives, deployments, and broader projects involving firewalls, web filtering, intrusion prevention, and data protection controls.
We are looking for a Systems Administrator to support daily technology operations at our Fort Lauderdale, Florida facility. This role is responsible for maintaining reliable infrastructure, assisting employees with technical issues, and helping ensure secure, efficient use of business systems. The ideal candidate brings strong hands-on experience with server administration, endpoint support, and networked environments, along with a service-oriented approach to user support.<br><br>Responsibilities:<br>• Manage day-to-day IT support activities, responding to user issues and restoring service across hardware, software, and networked systems.<br>• Coordinate employee onboarding and offboarding by preparing equipment, provisioning applications, assigning access, and guiding users through required tools.<br>• Maintain and support business applications, helping keep systems stable, functional, and aligned with operational needs.<br>• Administer core infrastructure including virtual environments, directory services, policy controls, data backups, and endpoint protection platforms.<br>• Monitor system performance and availability to help protect uptime, preserve data accuracy, and support disaster recovery preparedness.<br>• Oversee intranet administration and enhancements to improve usability and ongoing functionality.<br>• Perform access reviews, support segregation-of-duties controls, and prepare documentation needed for audits and compliance activities.<br>• Investigate technical problems, support upgrade efforts, and contribute to automation initiatives that improve operational efficiency.<br>• Manage IT assets and vendor relationships while keeping architecture records, change logs, and support documentation current.<br>• Work with information security stakeholders to address vulnerabilities, respond to incidents, and enforce secure handling of sensitive data.
We are looking for a Systems Administrator to join an IT team in Dania Beach, Florida in a contract-to-permanent capacity. This role is ideal for a hands-on infrastructure specialist who can strengthen day-to-day operations across server administration, virtualization, backup, and recovery. The position focuses heavily on Hyper-V while also supporting VMware ESXi, Veeam, Windows Server, and core cloud, security, and networking functions.<br><br>Responsibilities:<br>• Administer and support virtual server environments with a strong emphasis on Hyper-V, ensuring reliable performance and timely issue resolution.<br>• Maintain and troubleshoot VMware ESXi infrastructure as part of a mixed virtualization environment.<br>• Manage backup, restore, and recovery processes using Veeam to protect business-critical systems and data.<br>• Oversee Windows Server administration, including system maintenance, patching, performance monitoring, and operational support.<br>• Contribute to disaster recovery readiness by validating recovery procedures and responding to infrastructure incidents when needed.<br>• Support core cloud, security, and networking operations to help maintain a stable and secure production environment.<br>• Investigate outages and infrastructure problems, identify root causes, and implement corrective actions to improve reliability.<br>• Lead or contribute to infrastructure improvements, migrations, and operational projects while documenting work performed and outcomes achieved.
<p>We are looking for a Systems Administrator to support and improve core business systems for a machinery manufacturing environment in Greater Cleveland, Ohio. This role focuses on maintaining reliable system performance, managing user access, and helping teams use technology effectively across daily operations. The ideal candidate brings strong troubleshooting skills, works well with cross-functional partners, and can turn business needs into practical system solutions and automation opportunities.</p><p><br></p><p>Responsibilities:</p><p>• Manage administration of business systems and databases, identifying root causes of technical issues across connected platforms and resolving them efficiently.</p><p>• Evaluate requests for system changes or customizations by gathering input from stakeholders, reviewing downstream effects, and recommending solutions that align with technology standards.</p><p>• Partner with internal teams and IT colleagues to support shared initiatives, contribute to project work, and ensure timely completion of assigned tasks.</p><p>• Perform data reviews and audits when needed to confirm accuracy, compliance, and proper system usage.</p><p>• Work across departments to promote effective use of applications, provide guidance on processes, and incorporate feedback into system improvements.</p><p>• Complete data extraction, transformation, and loading activities to support reporting, process updates, and system maintenance needs.</p><p>• Develop automated workflows, dashboards, reports, and KPI tracking tools that improve efficiency and support business decision-making.</p><p>• Coordinate with external vendors and service partners on technical initiatives, issue resolution, and system-related projects.</p><p>• Support and maintain technologies including Microsoft environments, ERP systems and advanced Excel-based solutions.</p>
<p>We are looking for a Systems Administrator for a contract-to-hire opportunity in Macedonia, Ohio. This position blends hands-on technical support with entry-level Salesforce administration, making it ideal for someone who enjoys solving user issues while expanding their platform expertise. The role offers a hybrid work arrangement and the chance to build experience across both day-to-day support operations and business system administration.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level technical support for employees experiencing hardware, software, and access-related problems.</p><p>• Investigate and address Salesforce user issues, escalating more complex matters when needed to keep systems running effectively.</p><p>• Build and update reports and dashboards within Salesforce to help teams access meaningful business information.</p><p>• Manage user accounts, permissions, and basic platform settings to support secure and efficient system use.</p><p>• Assist with onboarding activities by preparing accounts, configuring access, and resolving setup-related questions for new team members.</p><p>• Work closely with internal technology teams and Salesforce specialists to support system improvements and ongoing service needs.</p><p>• Track support requests through resolution while maintaining clear communication with end users throughout the process.</p>
We are looking for an experienced Systems Administrator to support core infrastructure and end-user technology in Laconia, New Hampshire. This role oversees server environments, desktop systems, connected devices, and helpdesk support while helping the business translate operational needs into practical technical solutions. The ideal candidate brings strong troubleshooting ability, sound judgment, and a hands-on background managing both Windows and Linux-based environments.<br><br>Responsibilities:<br>• Partner with business teams to gather requirements, define technical scope, and outline workflows for infrastructure-related projects and system improvements.<br>• Plan and carry out testing for operating system, hardware, and software changes, documenting results to promote stable production releases.<br>• Execute system installations, updates, migrations, and production deployments across server and end-user computing environments.<br>• Create and maintain accurate technical documentation, including network diagrams, process flows, operating procedures, recovery steps, and user guidance materials.<br>• Investigate and resolve issues involving applications, hardware, servers, and network communications to minimize disruption to business operations.<br>• Provide instruction to end users on procedures and best practices needed to effectively operate assigned technology and equipment.<br>• Build, configure, upgrade, and repair personal computers and related systems to meet organizational standards and user needs.<br>• Contribute technical expertise to special projects and keep leadership informed through regular status updates and progress reporting.<br>• Participate in a rotating on-call schedule to support systems during and outside standard business hours as needed.
We are looking for a Systems Administrator to support daily IT operations and provide advanced technical assistance for users and internal teams in Houston, Texas. This contract position with potential for a permanent role is ideal for someone who can balance hands-on troubleshooting with process improvement, documentation, and cross-functional collaboration. The role will focus on maintaining stable support services, strengthening operational efficiency, and contributing to infrastructure and security-related initiatives.<br><br>Responsibilities:<br>• Address escalated technical issues with urgency, diagnosing complex problems and restoring services with minimal impact to business activities.<br>• Serve as a key resource for higher-level support matters by guiding frontline staff, handling second-level support ownership, and sharing practical troubleshooting knowledge.<br>• Administer and enhance IT service management platforms to improve ticket flow, service quality, and team effectiveness.<br>• Develop and update internal support materials, including standard procedures, knowledge articles, and technical reference documentation.<br>• Partner with infrastructure, security, application, and external support teams to resolve recurring issues and improve overall service delivery.<br>• Track service desk trends and performance data, then recommend adjustments that strengthen response times and operational processes.<br>• Contribute to technical initiatives such as platform upgrades, software rollouts, and security-focused projects across the environment.<br>• Provide in-person deskside assistance for end users when issues require hands-on support beyond externally managed services.
<p>An Oklahoma-based company is seeking an experienced Salesforce Administrator to configure, support, maintain, and optimize its Salesforce environment. This role will be responsible for ensuring the platform effectively supports business processes, user needs, reporting requirements, and overall system performance. The ideal candidate will bring strong hands-on Salesforce administration experience, along with prior experience in a financial services environment.</p><p> </p><p>Responsibilities-</p><ul><li>Configure, administer, and maintain the Salesforce platform to support business operations</li><li>Optimize the Salesforce environment for usability, scalability, and performance</li><li>Manage user setup, profiles, roles, permissions, workflows, validation rules, dashboards, and reports</li><li>Support end users by troubleshooting issues, resolving system challenges, and providing ongoing guidance</li><li>Partner with stakeholders to gather business requirements and translate them into effective Salesforce solutions</li><li>Identify opportunities for process improvement, automation, and system enhancement</li><li>Maintain data integrity through regular audits, cleanup, and governance best practices</li><li>Support integrations, system updates, testing, and deployment activities</li><li>Create and maintain documentation related to system configuration, processes, and user training</li><li>Serve as a key resource for Salesforce best practices and platform optimization</li></ul><p><strong> </strong></p><p><br></p>
<p><strong>Robert Half is seeking an experienced Systems Administrator Lead for an exciting opportunity with our client.</strong> This position serves as a senior technical resource within the IT organization, providing advanced systems, infrastructure, virtualization, cloud, database, and security expertise. The Systems Administrator Lead will act as a key escalation point for complex technical issues and take the technical lead on infrastructure projects requiring specialized knowledge. </p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as a senior technical escalation point and provide technical guidance and mentorship to IT staff during complex projects, system outages, and troubleshooting efforts.</li><li>Act as a subject matter expert for enterprise systems, servers, virtualization, storage, and infrastructure.</li><li>Manage the installation, configuration, maintenance, and upgrades of servers, virtual environments, operating systems, and related infrastructure.</li><li>Administer and support enterprise virtualization platforms such as <strong>VMware, Hyper-V, or equivalent technologies</strong>.</li><li>Troubleshoot complex hardware and software issues, perform diagnostics, document resolutions, and prioritize incidents based on business impact.</li><li>Support infrastructure planning and provide technical specifications and documentation for new or upgraded IT infrastructure.</li><li>Manage and coordinate backup, disaster recovery, data protection, failover, capacity planning, and storage initiatives.</li><li>Provide administration and support for <strong>Google Workspace and Google Cloud Identity</strong>, including organizational units, access controls, identity governance, and SSO integrations.</li><li>Manage and monitor <strong>Google Cloud Platform (GCP)</strong> resources, including IAM permissions, resource allocation, project governance, and cost optimization.</li><li>Develop and maintain infrastructure-as-code and configuration management processes to automate cloud provisioning and deployment.</li><li>Perform regular audits of Google Drive external sharing policies and Data Loss Prevention (DLP) controls.</li><li>Collaborate with security teams on vulnerability remediation, system patching, container and virtual machine security, and infrastructure hardening.</li><li>Perform database administration and provide application support as needed.</li><li>Develop and maintain architectural diagrams, technical documentation, runbooks, and standard operating procedures.</li><li>Provide end-user and IT staff support for operating systems, software, infrastructure, and related technical issues.</li><li>Participate in evaluating new hardware and software and assist with technical specifications and vendor bid evaluations.</li><li>Manage multiple concurrent projects and priorities in a fast-paced environment.</li></ul><p><br></p>
We are looking for a senior Systems Administrator to join our client’s team in Salt Lake City, Utah on a Contract basis. This role is suited for an experienced Tier 3 infrastructure specialist who excels at resolving high-impact technical challenges across complex environments. The position combines advanced troubleshooting, cross-functional collaboration, and technical leadership to support stable, secure, and high-performing systems.<br><br>Responsibilities:<br>• Tackle advanced escalations involving servers, networks, cloud services, and enterprise platforms, acting as the highest internal technical resource before external vendors are engaged.<br>• Provide hands-on support at client sites when critical infrastructure problems require direct intervention to restore services quickly and effectively.<br>• Drive timely closure of Tier 3 service requests and major incidents while maintaining strong accountability for service quality and operational outcomes.<br>• Guide entry-level support staff by sharing expertise, strengthening troubleshooting practices, and helping teams make appropriate escalation decisions.<br>• Lead post-incident investigations to identify root causes, document technical findings, and recommend preventive measures that improve long-term reliability.<br>• Partner with infrastructure, security, and project stakeholders to plan, deploy, and support sophisticated technology solutions across client environments.<br>• Monitor service performance through documentation platforms, ticketing tools, and reporting dashboards to ensure visibility into trends, response metrics, and support effectiveness.<br>• Participate in the on-call rotation and take ownership of urgent after-hours issues, ensuring critical incidents receive prompt and effective resolution.
<p><strong>Systems Administrator</strong></p><p><br></p><p><strong>Overview</strong></p><p>A growing organization is seeking a Systems Administrator to support enterprise cloud platforms, end-user technologies, identity management, and core infrastructure services. This individual will play a key role in maintaining secure, scalable, and reliable technology operations while supporting ongoing modernization and automation initiatives. The ideal candidate combines strong systems administration experience with a proactive approach to process improvement, platform management, and end-user support.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Administer and support enterprise productivity, collaboration, and cloud platforms</li><li>Manage identity, access, authentication, and user lifecycle processes</li><li>Support endpoint management, device administration, and security initiatives</li><li>Maintain backup, recovery, and business continuity processes</li><li>Assist with integration and administration of enterprise applications and SaaS platforms</li><li>Develop and maintain automation solutions to improve operational efficiency</li><li>Monitor platform health, system performance, and operational reliability</li><li>Troubleshoot and resolve complex infrastructure and application issues</li><li>Maintain technical documentation, standards, and operational procedures</li><li>Partner with internal stakeholders to support technology initiatives and business operations</li></ul>