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229 results for It Business Systems Analyst jobs
- Greenville, SC
- onsite
- Temporary to Hire
- 32 - 38 USD / Hourly
- <p>We are looking for a Systems Administrator to join a manufacturing client in Greenville, South Carolina in a contract-to-hire capacity. This fully onsite position will strengthen internal IT operations while improving the reliability of end-user and infrastructure support. The role combines hands-on technical administration with daily user assistance, making it ideal for someone who is comfortable managing both systems and support responsibilities in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide day-to-day technical support for employees across a manufacturing site, resolving hardware, software, and access-related issues in a timely manner.</p><p>• Administer Windows-based systems and user environments, including account management, device configuration, and operating system support.</p><p>• Manage Microsoft 365, Azure, and Entra ID administration to maintain secure access, identity controls, and productivity services.</p><p>• Configure and maintain Group Policy settings, security permissions, and endpoint policies to support organizational standards.</p><p>• Prepare, deploy, and refresh user devices through imaging and Intune-based device management processes.</p><p>• Support local network hardware and infrastructure, helping ensure stable connectivity and dependable on-premises operations.</p><p>• Partner with internal IT staff to expand in-house technical capabilities and strengthen support coverage for the facility.</p><p>• Contribute to infrastructure improvement efforts, including initiatives related to moving on-premises environments into Azure cloud services.</p><p>• Assist with SharePoint and related collaboration tools when needed as part of broader systems support activities.</p>
- 2026-10-22T00:00:00Z
- South Burlington, VT
- onsite
- Permanent / Full Time
- 80000 - 120000 USD / Yearly
- <p>We are seeking a Senior Systems Administrator to play a key role in maintaining, securing, and optimizing our client's enterprise infrastructure. The ideal candidate is a hands-on technical professional who enjoys solving complex infrastructure challenges, improving automation, and helping drive modernization across cloud and on-premises systems.</p><p><br></p><p>Responsibilities</p><ul><li>Administer and support Microsoft 365 services including Exchange Online, Entra ID (Azure AD), Teams, SharePoint Online, and OneDrive.</li><li>Manage endpoint deployment, configuration, compliance, and lifecycle management using Microsoft Intune and MDM solutions.</li><li>Maintain and troubleshoot Windows Server infrastructure, Active Directory, Group Policy, DNS, DHCP, and file services.</li><li>Support and administer Linux servers for application hosting, monitoring, and system maintenance.</li><li>Implement and maintain security controls across the environment, including MFA, Conditional Access, endpoint protection, vulnerability remediation, and identity governance.</li><li>Monitor infrastructure performance, availability, and security utilizing enterprise monitoring and logging tools.</li><li>Participate in security audits, risk assessments, incident response, and remediation efforts.</li><li>Manage user provisioning, access control, and role-based security policies.</li><li>Assist with backup, disaster recovery, and business continuity planning.</li><li>Develop and maintain system documentation, procedures, and technical standards.</li><li>Support infrastructure projects including migrations, upgrades, cloud adoption initiatives, and automation efforts.</li><li>Collaborate with vendors, business stakeholders, and internal IT teams to resolve issues and implement new technologies.</li></ul><p><br></p>
- 2026-11-02T00:00:00Z
- Morrisville, VT
- onsite
- Permanent / Full Time
- 60000 - 85000 USD / Yearly
- <p>We're seeking a hands-on <strong>Systems & Network Administrator</strong> to support and maintain an organization's IT infrastructure. This role will be responsible for managing servers, networks, security, cloud services, and end-user support while helping drive technology improvements across the business.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Administer and support Windows servers, Active Directory, Microsoft 365, networking, and virtualization environments.</li><li>Monitor system performance, troubleshoot infrastructure issues, and ensure security best practices are followed.</li><li>Manage backups, disaster recovery processes, system upgrades, and hardware/software deployments.</li><li>Provide technical support to users and collaborate with stakeholders on IT projects and initiatives.</li></ul><p><br></p><p>This is an excellent opportunity to join a stable organization where you'll have a broad impact on technology strategy and day-to-day operations while working in Vermont's beautiful Lamoille County region.</p>
- 2026-11-09T00:00:00Z
- South Burlington, VT
- onsite
- Permanent / Full Time
- 80000 - 100000 USD / Yearly
- <p>We are seeking a Systems Administrator to support, secure, and optimize a Microsoft-based infrastructure. This role will be responsible for the administration of Microsoft 365, Azure Active Directory (Entra ID), Windows Server environments, and endpoint management platforms while playing a key role in the organization's cybersecurity and data protection initiatives.</p><p><br></p><ul><li>Administer and support Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft Entra ID (Azure AD).</li><li>Manage and maintain Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and enterprise authentication services.</li><li>Configure, monitor, and troubleshoot Microsoft Intune and endpoint management solutions.</li><li>Implement and manage Microsoft Defender security solutions, including Defender for Endpoint, Defender for Office 365, and Defender for Cloud Apps.</li><li>Develop, administer, and enhance Data Loss Prevention (DLP) policies to safeguard sensitive business and customer data.</li><li>Support information protection initiatives using Microsoft Purview, sensitivity labels, retention policies, and data classification technologies.</li><li>Monitor security alerts, investigate incidents, and coordinate remediation efforts.</li><li>Manage identity and access controls, conditional access policies, multifactor authentication (MFA), and privileged access management.</li><li>Perform vulnerability assessments, patch management, system hardening, and security compliance reviews.</li><li>Assist with regulatory compliance initiatives, audits, and security assessments.</li><li>Maintain disaster recovery, backup, and business continuity processes.</li><li>Create and maintain technical documentation, standard operating procedures, and security policies.</li><li>Work closely with infrastructure, security, and business teams to ensure systems remain secure, compliant, and highly available.</li></ul>
- 2026-11-06T00:00:00Z
- Albuquerque, NM
- onsite
- Permanent / Full Time
- 0 - 0 USD / Yearly
- <p>We are looking for a Systems Administrator to provide broad technical support for a highly skilled engineering and scientific team in New Mexico. This position is ideal for someone who enjoys balancing day-to-day user support with infrastructure administration and cybersecurity responsibilities in a smaller, mission-focused environment. The role calls for a practical problem solver who can manage both Windows and Linux systems while helping maintain secure, reliable operations.</p><p><br></p><p>Responsibilities:</p><p>• Deliver hands-on support for end users by installing, configuring, troubleshooting, and maintaining workstations, servers, peripherals, and specialized computing equipment across Windows and Linux environments.</p><p>• Administer core infrastructure, including directory services, virtual platforms, storage systems, backup processes, firewalls, VPN connectivity, and network services to ensure stable day-to-day operations.</p><p>• Maintain and improve the security posture of systems through patch management, endpoint protection, access administration, system hardening, and continuous monitoring activities.</p><p>• Support Microsoft 365 and related collaboration technologies while ensuring accounts, permissions, and device configurations align with operational and security needs.</p><p>• Create and maintain technical documentation for system configurations, support procedures, and security practices to improve consistency and readiness.</p><p>• Investigate technical issues independently, resolve incidents efficiently, and apply sound judgment when prioritizing competing support and infrastructure needs.</p><p>• Contribute to compliance-focused activities involving controlled or sensitive computing environments, including adherence to Department of Defense security expectations and documentation standards.</p><p>• Learn and, with the necessary experience, take on assigned responsibilities connected to classified information systems oversight roles in accordance with required training, designation, and clearance obligations.</p><p>Other duties as needed</p>
- 2026-11-13T00:00:00Z
- Milwaukee, WI
- onsite
- Permanent / Full Time
- 70000 - 80000 USD / Yearly
- <p>Robert Half is partnering with a well-established technology organization in the Milwaukee area to help them hire an experienced Systems Administrator. This role is responsible for maintaining server, virtualization, identity, database, and application-hosting technologies while helping ensure systems remain secure, reliable, and available for both internal teams and external customers.</p><p><br></p><p>This is a hands-on position for someone who enjoys troubleshooting, automation, infrastructure improvement, and working across a broad range of technologies.</p><p><br></p><p>What You'll Be Doing</p><ul><li>Administer and support Windows Server environments across production and non-production systems</li><li>Manage Active Directory, Group Policy, user access, and identity-related services</li><li>Support Microsoft SQL Server environments, including maintenance, backups, and recovery processes</li><li>Configure and maintain virtualization platforms such as VMware, Citrix, and Remote Desktop Services</li><li>Support web and application hosting technologies including IIS, Tomcat, and related services</li><li>Monitor system performance, availability, and security while proactively addressing issues</li><li>Develop and maintain automation and scripting solutions using PowerShell and other tools</li><li>Troubleshoot infrastructure, application, and network-related problems</li><li>Create and maintain technical documentation, procedures, and system configurations</li><li>Participate in an on-call rotation and assist with incident response when needed</li></ul><p><br></p>
- 2026-10-20T00:00:00Z
- Manchester, NH
- onsite
- Permanent / Full Time
- 0 - 0 USD / Yearly
- <p><strong>Systems Administrator</strong></p><p>We're looking for a hands-on <strong>Systems Administrator</strong> to support and enhance our IT infrastructure in a fully <strong>onsite, 5 days per week</strong> role. This position will be responsible for managing servers, supporting the Microsoft 365 environment, and helping drive automation and efficiency across the organization.</p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li>Administer and support <strong>Windows Server</strong> environments</li><li>Manage and optimize the <strong>Microsoft 365</strong> platform, including Exchange Online, Teams, and Entra ID</li><li>Develop and maintain solutions using <strong>Power Apps</strong> and the Power Platform</li><li>Monitor system performance, security, backups, and patch management</li><li>Troubleshoot infrastructure, application, and user support issues</li><li>Collaborate with IT leadership on technology improvements and projects</li></ul><p><br></p><p>If you enjoy solving technical challenges, improving systems, and working in a collaborative environment, we'd love to hear from you.</p>
- 2026-10-27T00:00:00Z
- Nashville, TN
- onsite
- Temporary / Contract
- 35 - 40 USD / Hourly
- <p>Robert Half is currently seeking a Contract Systems Administrator to join our client's IT department. As a Contract Systems Administrator, you will be responsible for the configuration, maintenance, and management of the organization's computer systems, servers, and network infrastructure. This is a contract position that offers an exciting opportunity to work with a reputable company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>System Maintenance:</strong> Perform routine system maintenance, including software updates, patch management, and regular system backups to ensure system stability and security.</li><li><strong>Server Administration:</strong> Manage and maintain server hardware and software, including Windows Server, Linux, or other relevant operating systems.</li><li><strong>Network Management:</strong> Oversee network infrastructure, ensuring optimal performance, security, and reliability. This may include switches, routers, firewalls, and wireless access points.</li><li><strong>Security Monitoring:</strong> Implement and monitor security protocols to safeguard systems and data, detect and respond to security breaches, and conduct regular security audits.</li><li><strong>User Support:</strong> Provide technical support to end-users, assisting with system-related issues, troubleshooting, and offering guidance on best practices.</li><li><strong>Documentation:</strong> Maintain detailed records of system configurations, changes, and updates to facilitate system troubleshooting and auditing.</li><li><strong>Capacity Planning:</strong> Assess system performance and capacity, making recommendations for upgrades or enhancements to meet organizational needs.</li><li><strong>Backup and Disaster Recovery:</strong> Develop and implement backup and disaster recovery plans to ensure data integrity and continuity of operations.</li><li><strong>Vendor Collaboration:</strong> Collaborate with technology vendors to ensure timely procurement of hardware and software, and manage vendor relationships.</li></ol><p><br></p>
- 2026-11-03T00:00:00Z
- Los Angeles, CA
- onsite
- Permanent / Full Time
- 110000 - 140000 USD / Yearly
- <p><strong>Systems Administrator</strong></p><p><br></p><p><strong>Overview</strong></p><p>Established organization is seeking a Systems Administrator to support critical operational technology environments. This position is responsible for maintaining automation platforms, supporting system integrations, and improving the reliability and performance of business-critical operational systems.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Administer, maintain, and enhance industrial automation and operational technology platforms.</li><li>Support system integrations between field devices, applications, databases, and reporting tools.</li><li>Configure, troubleshoot, and optimize control systems, instrumentation, and monitoring environments.</li><li>Develop reports, dashboards, and data solutions to support operational decision-making.</li><li>Assist with implementation, testing, upgrades, and maintenance of automation and control system technologies.</li><li>Partner with business stakeholders, vendors, and technical teams to deliver technology initiatives.</li><li>Maintain documentation, technical procedures, system configurations, and support materials.</li><li>Participate in project planning, vendor coordination, and ongoing operational improvements.</li></ul>
- 2026-10-28T00:00:00Z
- Seattle, WA
- remote
- Temporary / Contract
- 55 - 63 USD / Hourly
- <p>Robert Half is seeking an experienced M365 Administrator to support a client with Exchange troubleshooting, group management, and GUI. This role requires a strong technical background in the Microsoft 365 ecosystem, with proficiency in Azure AD, Exchange Online, and PowerShell scripting. The ideal candidate will be comfortable working both within the GUI and programmatically to support administration, troubleshooting, automation, and documentation efforts.</p><p><br></p><p><strong>Location:</strong> 100% Remote</p><p><strong>Duration:</strong> 3 months</p><p><strong>Pay Rate: </strong>$55-$65/hourly</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Administer and support the full Microsoft 365 stack</li><li>Manage and maintain Azure AD environments, including Group management, User provisioning, Mailbox administration, and Distribution list population</li><li>Perform advanced Exchange troubleshooting</li><li>Support Exchange Online administration, including mail flow management, mailbox cleanup, and Working with Exchange attributes not typically exposed in the GUI</li><li>Develop and maintain PowerShell scripts for automation and administration</li><li>Work effectively in both graphical and command-line/programmatic environments</li><li>Create clear technical documentation, including process documentation, system and support documentation, architectural modeling documentation</li></ul>
- 2026-11-11T00:00:00Z
- Miami, FL
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p><strong>Systems Administrator</strong></p><p>We are seeking a skilled <strong>Systems Administrator</strong> to join our technology team. This role is ideal for someone who enjoys managing servers, supporting infrastructure, and solving complex technical issues in a fast-paced environment. The ideal candidate will have strong troubleshooting abilities, excellent communication skills, and a solid foundation in system administration with room to grow into more advanced responsibilities.</p><p><strong>Responsibilities</strong></p><ul><li>Manage and maintain Windows and/or Linux server environments including patching, updates, and performance monitoring</li><li>Administer Active Directory, Group Policy, DNS, DHCP, file shares, and permission structures</li><li>Support virtualization platforms such as VMware or Hyper-V, including VM creation, tuning, and maintenance</li><li>Oversee backup operations, disaster recovery testing, and storage systems</li><li>Assist with system upgrades, migrations, and infrastructure improvement projects</li><li>Monitor server health, performance metrics, and resource utilization</li><li>Troubleshoot server failures, authentication issues, and network-related system problems</li><li>Maintain accurate documentation including configurations, diagrams, and SOPs</li><li>Collaborate with network, help desk, and security teams to resolve escalated support issues</li><li>Ensure systems comply with organizational security policies and standards</li></ul><p><br></p>
- 2026-11-04T00:00:00Z
- Oklahoma City, OK
- onsite
- Temporary to Hire
- 15.0385 - 17.413 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to support end users through hands-on technical assistance and responsive service. This contract position has the potential to become permanent and is ideal for someone who enjoys resolving desktop and system issues, guiding users through technical challenges, and maintaining a reliable computing environment. The role focuses on day-to-day support across Microsoft Windows platforms while ensuring service requests are handled accurately and efficiently.<br><br>Responsibilities:<br>• Provide front-line technical support for desktop, laptop, and workstation issues affecting end users across the organization.<br>• Diagnose and resolve hardware, software, and operating system problems in Microsoft Windows environments with a strong emphasis on timely service.<br>• Manage incoming service desk requests, document issue details clearly, and follow tickets through to resolution.<br>• Support user account administration tasks within Active Directory, including access updates, password assistance, and account maintenance.<br>• Install, configure, and troubleshoot Windows 10 systems and related peripherals to keep employees productive.<br>• Escalate more complex technical problems when needed while maintaining clear communication with users and internal support teams.<br>• Track recurring incidents, identify common support trends, and contribute to practical solutions that improve day-to-day IT operations.
- 2026-10-19T00:00:00Z
- Minneapolis, MN
- onsite
- Temporary / Contract
- 25.65 - 27.5 USD / Hourly
- <p>We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users. This position focuses on resolving day-to-day hardware, software, and access issues while delivering a detail-oriented support experience. The ideal candidate will be comfortable working with Microsoft Windows environments, handling service desk requests, and troubleshooting desktop-related problems efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming support requests and manage service desk tickets through resolution in a timely manner.</p><p>• Diagnose and resolve desktop, laptop, and peripheral issues affecting end-user productivity.</p><p>• Provide hands-on support for Microsoft Windows and Windows 10 systems, including routine issue resolution and user assistance.</p><p>• Support account access tasks within Active Directory, such as password resets, account updates, and basic user administration.</p><p>• Troubleshoot common software, hardware, and connectivity problems using a structured support approach.</p><p>• Document incidents, solutions, and recurring issues clearly to improve service desk knowledge and support consistency.</p>
- 2026-11-04T00:00:00Z
- Chandler, AZ
- onsite
- Temporary / Contract
- 28.5 - 33 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical assistance for end users in Chandler, Arizona. This Long-term Contract position is ideal for someone who enjoys solving day-to-day technology issues, supporting Windows-based environments, and delivering responsive customer service. The role focuses on maintaining productivity by resolving hardware, software, and access-related concerns in a timely and detail-oriented manner.<br><br>Responsibilities:<br>• Provide frontline technical support for desktop, laptop, and basic peripheral issues affecting end users.<br>• Diagnose and resolve problems within Microsoft Windows environments, including Windows 10 systems.<br>• Manage user account access and permissions through Active Directory while maintaining accuracy and security.<br>• Respond to, document, and update service desk tickets to ensure timely issue tracking and resolution.<br>• Troubleshoot common software, connectivity, and system performance concerns using established support procedures.<br>• Escalate complex incidents when needed and coordinate with other technical teams to drive resolution.<br>• Assist with workstation setup, configuration, and routine support to maintain operational readiness.
- 2026-11-09T00:00:00Z
- York, PA
- onsite
- Temporary to Hire
- 23.75 - 27.5 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to join a team in Pennsylvania in a contract-to-permanent capacity. This position focuses on delivering hands-on technical support for end-user devices, business applications, and workplace technology across an active operational environment. The ideal candidate is comfortable resolving desktop and laptop issues, supporting Microsoft tools and mobile devices, and providing responsive service to employees while maintaining accurate support records.<br><br>Responsibilities:<br>• Provide day-to-day technical support for desktops, laptops, printers, projectors, and other end-user hardware across the site.<br>• Set up, update, and maintain workstation configurations so systems remain aligned with approved software versions and operational standards.<br>• Record, manage, and close support incidents through ServiceNow while keeping detailed notes on troubleshooting steps and outcomes.<br>• Assist employees with Microsoft 365 tools, including Outlook, Office applications, and OneDrive, as well as Android and Apple mobile devices.<br>• Track equipment inventory and document device changes such as installations, relocations, and removals using established change management practices.<br>• Guide users on effective use of workstations, software applications, and the local network environment through informal training and support.<br>• Troubleshoot issues affecting shop floor machines and related systems, with role-specific training provided as needed.<br>• Support additional business applications and software platforms as operational needs evolve.<br>• Move throughout office and production areas regularly, including climbing stairs and walking the shop floor multiple times during the day to deliver on-site assistance.
- 2026-10-15T00:00:00Z
- Spartanburg, SC
- onsite
- Temporary / Contract
- 29 - 33 USD / Hourly
- <p>We are looking for a Help Desk/Desktop Support Analyst to support daily technical operations in Spartanburg, South Carolina. This is a Contract position focused on delivering responsive desktop and end-user support, resolving common Windows-related issues, and helping employees stay productive. The ideal candidate is comfortable working with service requests, user account administration, and hands-on troubleshooting across Microsoft-based systems.</p><p><br></p><p>Responsibilities:</p><p>• Provide day-to-day desktop and help desk support by diagnosing and resolving hardware, software, and operating system issues for end users.</p><p>• Manage incoming service desk tickets, prioritize requests appropriately, and deliver timely updates through to resolution.</p><p>• Support Microsoft Windows environments, including Windows 11 devices, with setup, maintenance, and issue remediation.</p><p>• Administer user accounts and access permissions within Active Directory, including account updates and password assistance.</p><p>• Investigate basic technical problems, identify root causes, and apply practical fixes that minimize user downtime.</p><p>• Assist with application support, including troubleshooting issues related to Microsoft Dynamics 365 Business Central when needed.</p><p>• Prepare and deploy workstations, install required software, and ensure devices are configured according to support standards.</p>
- 2026-11-11T00:00:00Z
- Somerset, NJ
- onsite
- Temporary / Contract
- 17.1 - 19.8 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to support end users in Somerset, New Jersey within the health pharm/biotech industry. This Long-term Contract position is ideal for someone who enjoys resolving technical issues, delivering dependable customer support, and working across desktop, mobile, and software environments. The role focuses on maintaining day-to-day IT operations, assisting users with hardware and application needs, and ensuring a smooth support experience through clear communication and timely follow-up.<br><br>Responsibilities:<br>• Provide front-line technical assistance for desktop, laptop, and peripheral issues, resolving incidents efficiently while maintaining a high level of customer care.<br>• Troubleshoot operating system, software, and basic hardware problems across Microsoft Windows environments to restore user productivity as quickly as possible.<br>• Support installation, setup, removal, and configuration of computer equipment and business applications in accordance with company standards.<br>• Assist users with service desk requests by documenting issues accurately, updating ticket status, and ensuring proper resolution or escalation.<br>• Offer guidance for mobile device connectivity and Bluetooth-related issues, including support for Android and iOS platforms when needed.<br>• Perform account-related support activities in environments that use Active Directory, including basic access and user assistance tasks.<br>• Apply foundational networking knowledge to identify connectivity issues and coordinate with other IT teams when broader support is required.<br>• Manage multiple support priorities in a fast-moving setting while communicating clearly with users and stakeholders throughout the resolution process.
- 2026-10-29T00:00:00Z
- Houston, TX
- onsite
- Temporary / Contract
- 38 - 44 USD / Hourly
- We are looking for a dependable Help Desk/Desktop Support Analyst to provide hands-on technical support for an asset management environment in Houston, Texas. This Long-term Contract opportunity is ideal for someone who is comfortable working independently on site and delivering responsive service to approximately 52 end users in a fast-paced trade floor setting. The role focuses on resolving day-to-day technology issues, maintaining a stable desktop environment, and ensuring users receive timely assistance across core Microsoft platforms.<br><br>Responsibilities:<br>• Provide on-site desktop and help desk support for employees, addressing hardware, software, and access-related issues in a timely manner.<br>• Serve as the primary IT contact at the Houston, Texas office, delivering daily technical assistance with minimal supervision.<br>• Troubleshoot Windows-based devices and user issues involving Microsoft 365 applications, workstation performance, and connectivity problems.<br>• Manage user accounts, permissions, and routine support tasks within Active Directory and Intune.<br>• Respond to, track, and update service desk tickets to ensure accurate documentation and efficient issue resolution.<br>• Support the technology needs of a trade floor environment, prioritizing incidents appropriately to reduce disruption to business operations.<br>• Perform basic system and device troubleshooting, including diagnosing end-user problems and coordinating follow-up actions when needed.
- 2026-11-11T00:00:00Z
- the Woodlands, TX
- onsite
- Temporary / Contract
- 23.75 - 27.5 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in The Woodlands, Texas. This Long-term Contract opportunity is ideal for someone who enjoys resolving everyday hardware, software, and access issues while delivering responsive customer service. The role supports a fast-paced environment within the energy and natural resources sector and offers the chance to broaden technical skills through hands-on service desk work.<br><br>Responsibilities:<br>• Respond to incoming support requests and document issues thoroughly within the ticketing system.<br>• Diagnose and resolve common desktop, laptop, operating system, and application problems for internal users.<br>• Assist employees with account access, password support, and directory-related requests in Active Directory.<br>• Provide day-to-day support for Microsoft Windows environments, including Windows 10 devices and standard workstation configurations.<br>• Escalate more complex incidents when needed while maintaining clear communication on status and next steps.<br>• Set up, deploy, and support end-user equipment to ensure reliable performance in the workplace.<br>• Track recurring technical issues and share observations that help improve service desk efficiency and user experience.
- 2026-11-11T00:00:00Z
- Goleta, CA
- onsite
- Temporary / Contract
- 33.25 - 38.5 USD / Hourly
- <p>Robert Half is seeking a client that is seeking an <strong>IT Technician</strong> for a 6-month contract focused on PC deployments, software installation, and inventory management.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Unbox, configure, and deploy Windows PCs</li><li>Follow established automated build and deployment procedures</li><li>Install and verify software applications</li><li>Troubleshoot software installation and configuration issues</li><li>Maintain hardware and software deployment documentation</li><li>Track and reconcile inventory within inventory management systems</li><li>Coordinate with users and internal IT teams regarding asset deployment and verification</li><li>Support large-scale PC rollout initiatives</li></ul><p><br></p>
- 2026-11-10T00:00:00Z
- Gilbert, AZ
- onsite
- Temporary / Contract
- 23.75 - 27.5 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Gilbert, Arizona. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day hardware, software, and access issues while delivering responsive customer service in a detail-oriented services environment. The role focuses on supporting Microsoft Windows systems, handling service desk requests, and maintaining a smooth desktop experience across the organization.<br><br>Responsibilities:<br>• Provide frontline technical assistance for desktop, laptop, and workstation issues, ensuring users receive timely and effective support.<br>• Diagnose and resolve common Microsoft Windows 10 and related system problems through hands-on troubleshooting and remote support.<br>• Manage incoming service desk tickets, document resolutions clearly, and follow through to closure within expected response times.<br>• Support user account administration tasks in Active Directory, including access updates, password assistance, and basic account maintenance.<br>• Install, configure, and maintain desktop software and standard business applications used by employees.<br>• Escalate more complex technical problems when needed while keeping users informed of progress and next steps.<br>• Perform routine system checks and assist with workstation setup, replacement, and general endpoint support activities.
- 2026-11-09T00:00:00Z
- White Plains, NY
- onsite
- Permanent / Full Time
- 60000 - 70000 USD / Yearly
- We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in White Plains, New York. This role focuses on resolving day-to-day hardware, software, connectivity, and communication issues while helping employees stay productive across office locations. The ideal candidate brings strong desktop support experience, a practical understanding of Microsoft technologies, and the flexibility to travel as needed to support nearby sites.<br><br>Responsibilities:<br>• Deliver hands-on support for desktop, laptop, mobile device, and peripheral issues in an office environment.<br>• Diagnose and resolve problems related to Microsoft Windows, Office 365 applications, and basic user account access.<br>• Provide first-line troubleshooting for network connectivity concerns and escalate more complex infrastructure issues when appropriate.<br>• Support VoIP phone systems by identifying service interruptions, device issues, and user-level configuration problems.<br>• Assist with Active Directory tasks such as password resets, account support, and basic access-related troubleshooting.<br>• Respond to service requests in a timely manner and communicate clearly with users throughout the support process.<br>• Travel periodically to other company locations to provide onsite technical assistance and maintain consistent end-user support.<br>• Document incidents, resolutions, and recurring technical issues to support service quality and knowledge sharing.
- 2026-11-13T00:00:00Z
- Jacksonville, FL
- onsite
- Permanent / Full Time
- 45000 - 50000 USD / Yearly
- We are looking for a Help Desk/Desktop Support Analyst to provide responsive front-line technical assistance for users in Jacksonville, Florida. In this role, you will address everyday technology issues, support account access needs, and ensure incidents are accurately tracked through resolution. This position is ideal for someone who combines practical troubleshooting ability with strong communication and a service-focused approach.<br><br>Responsibilities:<br>• Deliver first-contact support for workstations, laptops, mobile devices, printers, and commonly used business applications.<br>• Investigate and resolve routine technical issues such as password changes, sign-in failures, software setup requests, and basic network connectivity problems.<br>• Record incident details, troubleshooting steps, and final outcomes clearly within the service management platform.<br>• Route complex or unresolved problems to advanced support teams while providing complete documentation for efficient follow-up.<br>• Support new user setup activities, including account provisioning and access-related requests.<br>• Provide detail-oriented, courteous assistance that promotes a positive support experience for internal or external users.<br>• Adhere to established IT operating procedures, service expectations, and information security guidelines.
- 2026-11-03T00:00:00Z
- Ann Arbor, MI
- onsite
- Temporary / Contract
- 31.35 - 36.3 USD / Hourly
- We are looking for a skilled Help Desk/Desktop Support Analyst to join a Long-term Contract assignment in Ann Arbor, Michigan. This position will act as a key point of contact for day-to-day IT support while handling more complex desktop, cloud, network, and operational technology issues. The role is well suited for someone who enjoys improving support processes, maintaining reliable service delivery, and assisting users in a fast-paced manufacturing environment.<br><br>Responsibilities:<br>• Lead daily service desk activities by monitoring ticket flow, prioritizing issues, coordinating escalations, and preparing regular operational updates.<br>• Maintain and enhance the ticketing environment by refining workflows, updating request forms, improving automation, and strengthening reporting capabilities.<br>• Resolve advanced end-user issues involving Windows systems, Microsoft 365 applications, identity management, endpoint configuration, and device provisioning tools.<br>• Provide technical assistance for production-related technology, including manufacturing workstations, barcode equipment, scanners, floor terminals, and employee timekeeping devices.<br>• Administer user lifecycle tasks such as account setup, access changes, separation processing, permissions management, and endpoint protection support.<br>• Assist with network and connectivity support across firewalls, switching, wireless access, secure remote access, and web filtering tools.<br>• Develop and maintain clear technical procedures, support articles, and asset tracking practices to improve consistency and knowledge sharing.<br>• Partner with internal stakeholders and external service providers to strengthen support operations and raise overall service quality.
- 2026-11-05T00:00:00Z
- Boston, MA
- onsite
- Temporary / Contract
- 28.5 - 33 USD / Hourly
- <p>Emphasis is more on communication and soft skills experience </p><p>Associate degree in Information Technology or a related field preferred, or equivalent combination of technical training and hands-on support experience.</p><p>2+ years of experience providing Tier 1 deskside, help desk, or service desk support in a corporate environment.</p><p>Strong customer service mindset with the ability to communicate clearly, remain calm under pressure, and provide professional in-person support.</p><p>Working knowledge of Windows 10/11, Microsoft 365, Microsoft Teams, Outlook, mobile devices, printers, docking stations, peripherals, and basic networking concepts.</p><p>Experience troubleshooting conference room or audiovisual technology such as Teams Rooms, displays, cameras, microphones, speakers, cabling, and room control equipment.</p><p>Experience supporting executives, leadership teams, visitors, or high-touch end-user environments preferred.</p><p>Ability to document incidents, service requests, troubleshooting steps, and asset updates accurately in a ticketing or IT Service Management system.</p><p>Ability to prioritize multiple requests, follow established processes, escalate appropriately, and maintain ownership through resolution.</p><p>Basic understanding of account access, MFA, password resets, endpoint setup, and standard IT security practices.</p><p>IT certifications such as CompTIA A+, Network+, Microsoft fundamentals, or ITIL Foundation preferred.</p><p>Ability to work independently and collaboratively with IT, facilities, vendors, and business partners.</p><p>Ability to stand or walk for extended periods, move between office areas frequently, and lift up to 50 pounds when handling IT equipment.</p>
- 2026-10-28T00:00:00Z